The original Rodeo Cafe at 4000 Cowboy Dr.

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Someone should always be present at the front counter area. Do not leave
counter area unattended.
Counter help must always face the counter and the dining room.
Employees should enter and exit the cafe through the front door only. The
back door must remain locked at all times.
Tend to messes in the dining room immediately. Be sure the floor is clear
of any debris.
Drive up window and screen must be closed at all times when not being
used.
After dark, no employee may leave by themselves. Always have another
employee watch you to your car.
Employees must report all injuries to a manager or supervisor
immediately.
Employees may not bring their children to work with them for their shift.
Employees must always obtain a managers approval to take home any
leftover food.
Employees must dispose of all dropped/contaminated food in waste
receptacles.
The cafe will take orders/ accept customers 5-10 minutes after closing
time. The manager on duty will make the final decision when to cut off
incoming customers.
Never vacuum while customers are present.
Employees friends and significant others should not loiter at the cafe
while the employee is on the clock.
Employees must not touch their hair while on duty.
Employees may not park in front of Rodeo Cafe or in front of any other
business. These spots are reserved for customers. Park along-side your
fellow employees. This will deter criminal acts from occurring in our
parking lot.
Employees should always be working and on task. If you are unable to find
something to work on, ask a manager if they could use a hand with
something.
Employees who possess keys may use keys for business purposes only.
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Employees must restrain hair longer than 3 inches below the ear lobe.
No beards or mustaches- male employees must shave before each
shift.
Employees must wear either socks or nylons at all times.
Employees must look neat and clean.
Employees waiting on customers must wear a designated Rodeo Cafe
shirt. Rodeo Cafe provides your first shirt for you. Employees must
purchase additional shirts beyond that.
Female counter employees may wear shorts (See picture below).
Please note the following restrictions regarding shorts:
(1) Shorts may be 3 inches above the knee cap at the shortest.
(2) Shorts must be of a solid color.
(3) Shorts must be of a dress- like material.
(4) Shorts must not be skin tight.
Employees hands must be free of ink and debris at all times.
Employees must always wash hands upon leaving the restroom.
If an employee sneezes or coughs, the employee must cover their
mouth and immediately wash their hands. Never cough towards a
customer or food.
Only counter help may obtain drinks for employees.

This is an example of shorts appropriate for a female counter employee.
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Treat all customers with courtesy and respect at all times.
Employees must give their utmost effort to satisfy customers.
Employees must always refrain from horseplay and using foul language.
Counter employees must greet all customers with a smile and a friendly
greeting. When customers are leaving, counter employees should
sincerely thank the customer for visiting.
Employees must not take drugs or consume alcohol in the restaurant or in
the parking lot at any time.
There is a designated smoking area for employees. Employees may smoke
only during designated break times. After smoking, the employee must
wash their hands immediately. Remember: never leave a lighted cigarette
unattended.
If a disagreement arises between employees, employees should attempt
to solve the conflict themselves in a mature manner appropriate for the
workplace. If the employees are unable to do so, report to a manager.
Counter help may not chew gum.
Student employees may not study while on duty.
Important/ emergency phone calls are the only phone calls that may be
accepted while at work.
Employees must refrain from using cell phones while on duty unless
approved by a manager.



First offence- The employee will receive a verbal warning.
Second offence- The employee will receive a written warning.
Third/ Final offence- The employee will be dismissed.


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Rodeo Cafe varies hours depending on the business climate.
Rodeo Cafe offers various work schedules and shifts depending on
demand from the public.
Each restaurant has a designated area where the work schedule is
posted. Time cards are also kept close by.
Employees must correctly copy down the times they begin and end
work.
Employees who intentionally alter their time card will be dismissed.
Schedules will be made one week in advance. Any employee
requiring time off should notify the manager in writing no later
than one week in advanced. However, notifying the manager as
soon as possible is always best. Employees must understand it is
difficult to give multiple employees off at the same time.
The in time on the schedule is the time the employee must be
ready to begin work. Employees who are frequently late and
employees who frequently leave early will be dismissed.
If an employee anticipates arriving to work more than 15 minutes
late, they should call the store and let the manager know.
Employees should always be prepared for late customers. If
customers are still ordering during closing time, it is unlikely that
employees will leave at their scheduled out time.
Only the store manager or the assistant manager may alter the
schedule. If you notice a scheduling conflict, notify a manager
immediately.


Any employee too sick to work must notify the manager as soon as possible. This will
always be the policy unless prior arrangements have been made with the store
manager. Any employee who comes to work sick, or becomes sick while at work, may be
sent home. Hourly employees will be paid only for the time they have worked. Salaried
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employees will be allowed one sick day for every continuous four months of work.
Abuse of the sick leave policy will not be tolerated.

Rodeo Cafe offers two types of payroll: Hourly and Salary.
HourlyEmployees will be paid a set hourly rate for the number of
hours they work. If an employee works more than forty hours in
a seven day work week, every hour after the fortieth will be 1.5
times the regular rate.
Salary: Employees will be paid a certain amount for a specific
number of hours worked.
Pay raises are determined by merit. Employees who demonstrate
satisfactory work habits are considered for pay increases.
Rodeo Cafe employees will be assets, not liabilities, to the
company.
Any employee discussing their pay rate with another employee
may be dismissed.
The store manager will review each employee every three
months. The purpose of this review is to evaluate the employees
performance and to make suggestions regarding the employees
performance.














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Currently, Rodeo Caf participates in a group insurance plan. The
employee deals directly with the insurance carrier and must pay
responsible premiums. Any employee is eligible to participate as
long as the employee meets the carriers qualifications.
Salaried employees working at least forty hours per week for one
continuous (complete) year are entitled to take one week-long
paid vacation. Reimbursement of vacation time off shall be a
maximum of forty hours. Vacation time off must be taken with
the approval of the store manager. Terminated employees will
not receive vacation pay.
Employees are allowed a 50% discount on food purchases at all
times. This discount is intended for the employee only, no friends
or relatives. Drinks are free while on duty and half-price while off
duty. Another employee must always ring up the order.
Employee orders must be paid for in advance. Abuse of this
privilege may result in dismissal.
Employees may eat only during scheduled break times.
Employees are permitted a ten minute break for every four
continuous hours of work. No breaks are permitted during busy
times. Employees should always ask permission from a
supervisor or manager before taking a break. If an employee
works for hours or less, the employee is not entitled to a break.
Rodeo Cafe will be closed on the following holidays: Christmas,
New Years Day, Easter, July 4
th
, and Thanksgiving. Employees
will not be paid for these days off.




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Rex Jones founded the Rodeo Caf in 1987. The restaurant first opened for
business on November 4
th
of the same year. The original location of the Rodeo Cafe was
located at 4000 Cowboy Drive, Dallas.
Rex dreamed of a business operating on the concepts of good food, good
service, and reasonable prices. Rex believes his teams of employees continue to
implement these concepts on a daily basis. As long as these three concepts are carried
out, the company will continue to thrive.
Following the success of the first restaurant, Rex Jones opened a second
Rodeo Cafe location April 2, 1988. This location found at 1823 North River. Rex will
continue to seek new locations for future expansion and possible franchising.




President Rex Jones
Vice President Mike Jones
Secretary Jerry Jones
Treasurer Tom Larry


Disclaimer- All information contained within this document is subject to
change periodically, and is only to act as guidelines. Rodeo Cafe does not
intend the previous information to be a contract in any way.

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General Requirements of Employees- Pg. 2
Health and Dress Standards- Pg. 3
Behavior and Discipline- Pg. 4
Scheduling, Procedures, and Sick Leave- Pg. 5
Wages and Pay Raises- Pg. 6
Insurance, Vacations, Privileges, Breaks, and Holidays- Pg. 7
History of Rodeo Cafe- Pg. 8