0 view of transactions that empowers enterprise customers to get a grip on telecom expenditure. With uniserve EIM:
Create departmental GLs and allocate costs
Grant users access to information and analyze spend patterns through online portal as well as mobile application
Inventory management by ordering for new services when required
Invoice processing from automating invoice auditing and data entry to financial tools
Ability to sort and view transaction patterns in graphical format to enable efficient auditing
Order management of new inventories based on business need.
Alerts and reminders for payment due dates, discounts, budget exceptions etc
Integration with payment gateways to enable prompt online payments Give life to Customer data for tangible actions and results visit us www.intense.in Intense Technologies Lied A1, Vikrampuri Secunderabad - 500 009. AP, INDIA Tel: +91-40-44558585/27849019/27844551 Fax: +91-40-27819040 e-mail: info@intense.in For the enterprise customer How it all adds up!
20% faster revenue
realization
15% quicker issue/query
resolution
Enhanced revenue generator for service
provider without dependence on TEMs
Clear bottom-line enhancement of 1-2%
For the end-customer
Enhanced customer experience results in 10-15% increased revenue
Results in 20% reduction
of customer complaints
Self-help enhances customer experience
and stickiness by 20%
Results in account longevity by 18-24
months About Intense Intense Technologies is an enterprise software products company offering a range of solutions for enterprise content management, enterprise customer communications management and telecom expense management domains. Intense's solutions are backed by an intricate understanding of the best practices drawn from customer engagements across verticals like Telecom, Banking, Insurance, Utilities and Manufacturing. Intense's flagship offering and enterprise customer communications management, uniserve TM , is a market leader in the Indian telecom industry. uniserve TM is the preferred end-to-end enterprise customer communications management solution for customer document design, automated multi-modal delivery, enterprise reporting and self-care requirements. uniserves Enterprise Invoicing Management (EIM) tool empowers enterprise customers to comprehend their transactions across various lines of businesses, geographies and departments. With multi-dimensional presentment of a bill, it empowers your enterprise customers to go beyond the basic analysis. An all-in-one and distinctive selfcare, it ups the value proposition of your service and serves as a key differentiator.