CREM C1

Projectplan
AOS Studley
Kelly Abbring, Joshua Brouwer, Bas van den Bruggen and Kim op ‘t Hoog
4-10-2009
Table of content

A. The Assignment 3
The context of the assignment 3
The description of the assignment 3
An orientation on the subject 3
Involved stakeholders 4
The assignment questions 4

B. Organization of the project in time 6

Essential activities 6
Planning 7
Gantt Chart 7
Critical Path 7

C. Organization of the project as a team 8

Team 8
Communication 8
Products 9
Essential sources 9

Appendix Gantt Chart 11

2
A. The Assignment

The context of the assignment

We are four second years students at the NHTV, International Real Estate and Facility
Management. This project plan concerns the theme Corporate Real Estate Management. Our
commissioner is AOS Studley. They recently moved to a new location and we need to give a
second opinion in which the new housing situation is held against the light in areas of space
efficiency and costs. To reach this goal, we will go to AOS Studley and have an interview with
Martin van Brandwijk; project manager of AOS Studley. Further we will do research on the
company, space planning, efficient building occupancy, workplace concepts and financial
management.

The project is spread over a period of approximately 15 weeks: September 2009 through
January 2010. We are formed a fictive consultancy bureau: eFFectiv. We created a weblog
where we share a weekly update on the project developments with the visitors:
http://2effictiv.wordpress.com.

The description of the assignment

As a group of four students we have a case company ; AOS Studley. This company advises
other companies how to manage and implement new workplace concepts and gives advice in
relation to the design of it.

AOS Studley recently moved to a new location and we need to give a second opinion in which
the new housing situation is held against the light in areas of space efficiency and costs. We
will provide them with a clear advisory report which shows the new location with all the facts
on efficiency, costs, facilities etc. We will pay extra attention on space planning, efficient
building occupancy, workplace concepts and financial management.

Because this company’s specialty is to advice companies on this subject we can presume that
it was the right choice to move to this building. We have to show that we walked the same
“path’’ to this conclusion, how we found out that this was indeed the right decision.

We will use our skills and knowledge that we gained in the first year’s CREM project and put
it into practice with this real assignment. Besides, we will use the CREM lectures of the first
and second year of August Timisela. We will also use the information about ratios and
budgeting of the accounting/finance lectures of the second year.

An orientation on the subject

Our subject is to give a housing advice for AOS Studley. AOS Studley is an real estate
consultancy company. They are active in eleven countries and their head office is in France.
AOS Studley in the Netherlands has important clients like Electrolabel and Albert Heijn.
They give advice on real estate and workplace concepts. A company can give them full control
of a movement or a change. Or they can give them control of small projects or let an interim
take over some departments. They have their own workplace concept called: “Multi
generation workplace concept” which they also used in their current building.

3
Involved stakeholders

Each company has several stakeholders. Stakeholders are the people who are involved in
projects within the organization. Besides that stakeholders sometimes own a part of the
company.

A few examples of stakeholders are:

- Employees
- Partners
- Government

The involved stakeholders for the AOS Studley case are:

- owner AOS Studley;
- AOS Europe;
- employees AOS Studley;
- partners AOS Studley.
- Clients
- (local) government; city planners

The assignment questions

During this project we will work on an advisory report in which we look at the new housing
situation concerning AOS Studley. This advisory report will include factors such as space
efficiency and cost control, through this is of major importance.

The leading research objective is to give an assessment of the new housing situation of AOS
Studley. Therefore the leading management question will be:

Is the new housing situation the right choice of AOS Studley?

Besides the leading management question, the following key words are given: space planning,
efficient building occupancy, workplace concepts and financial management. In order to give
the right and complete answer to the leading management question, we need to fully
understand the given key words. Therefore we first have to find out:

- What is space planning?

- What is efficient building occupancy?
- What are workplace concepts?
- What is financial management?

Looking at the theme CREM I, there are certain topics when assessing a new housing
situation. We made some research questions out if these topics:

Company Profile
1. How is AOS Studley organized?
2. What are the values of AOS Studley?
3. What are the daily activities of AOS Studley?

Site Selection
4. What is the best location for AOS Studley?

Workplace concepts
5. Which office functions are there?
6. Which office function suits AOS Studley?

4
7. Which workplace concepts are there?
8. Which workplace concepts suit AOS Studley?
Building
9. Which building types are there?
10. Which building type is suitable for AOS Studley?
11. What is Gross Surface Area (GSA)?
12. What is the Gross Surface Area (GSA) of the new building?

Design
13. What are the requirements that the new location has to meet according to AOS
Studley?
14. What are the consultancy requirements?
15. Which trends are there in the field of corporate real estate?
16. Which developments are there in the field of corporate real estate?
17. Which legislation need to be taken into account when designing a new building?

Layout
18. What is the layout of the new building?

Legal
19. Which rules and regulations are involved in a real estate advice?
20. Which rules and regulations are applicable at the new housing situation of AOS
Studley?

Finance
21. What is the best thing for AOS Studley to do: buy or lease?
22. What is the budget for a new housing situation of AOS Studley?
23. What are the costs of the new housing situation of AOS Studley?
24. What are the main cost savings compared with the costs of the old building?

5
B. Organization of the project in time

Essential Activities

To give a solid and complete advice to AOS Studley concerning the new housing situation, we
as consultancy need to do several essential activities. We have written them done sharply:

1. Project Plan (week 41):

- Attend the two lectures about Project Management.
- Training Project Management
In the project management training we got a workshop on how to make a project plan.
- Use the book ‘Project Management’ when producing the project plan.
- Use the information concerning Project Plans, published by Tim van Leeuwen on
n@tschool.

2. Given Keywords (week 39):

- Do research about the given keywords.
books (library), internet, n@tschool etc.

3. Company Profile (week 40):

- Do an interview with the commissioner.
We will have an interview with an employee of AOS Studley, for more information.
- Do research about organization structure, values, daily activities etc.

4. Comparison new with old building (week 40):

- Look in the minutes of the interview.
- Come up with extra questions (costs) after the interview.

5. Site Selection (week 41):

- Do research about the Real Estate Norm (REN).
- Come up with selection criteria.
- Search for potential locations.
- Do REN Quick Scans with the potential locations.
- Make a SWOT analysis of the two best locations.

6. Workplace concepts (week 42):

- Do research on office functions.
- Do research on traditional workplace concepts.
- Do research on new workplace concepts.
- Make a table with advantages and disadvantages of workplace concepts.
- Use the workplace concept tool: Bubbles.

7. Building (week 43):

- Do research on the different building types.
- Do research on Gross Surface Area (GSA).
- Make a Gross Surface Area (GSA) table of the new building of AOS Studley.

8. Design (week 44):

- Find out the requirements of the new location according to AOS Studley.
- Come up with requirements of our consultancy.
- Do research on trends.
- Do research on developments.
- Do research on legislation.

6
9. Layout (week 44):
- Make a layout plan of the new building.
- Come up with the best way of efficient building occupancy.

10. Legal (week 45):

- Do research on rules and regulations concerning real estate.
- Decide which rules and regulations are applicable to AOS Studley.

11. Finance (week 45 + 46):

- Do research on buying.
- Do research on leasing.
- Finding out what the lowest budget can be for the new housing situation of AOS
Studley.
- Finding out what all the costs are for the new housing situation.

12. Produce a Preliminary Report (week 47)

The preliminary report is a draft version of our final report. This report will include all
the information of the preceding points.

13. Write a Final Report (week 50)

The final product, which will include an advice on the current building of AOS
Studley.

14. Make a poster presentation (week 1)

With the poster presentation, we present our advice to the commissioner.

Planning

There are a few important deadlines for the project CREM:

Products Deadlines
Project Plan Week 41, Thursday 8 October, 14.00.
Preliminary Report Week 47, Thursday 19 November, 14.00.
Final Report Week 50, Thursday 10 December, 14.00.
Poster Presentation Week 1, Wednesday 6 January Instantly.
Starr report (individual) Week 1, Thursday 7 January.

Gantt Chart

A Gantt Chart is also made for the project CREM. Because of the size, it was not possible to
show it below. Therefore it can be found in the appendix.

Critical Path

The critical path in this project will be the red tasks in the Gant Chart, which can be found in
the appendix.

7
C. Organization of the project as a team

Team

CREM group C1 consists of Bas van den Bruggen, Kim op ’t Hoog, Kelly Abbring and Joshua
Brouwer. The roles that has to be divided within this group are group leader, planner, writer
and quality checker.

Bas van den Bruggen is the group leader of this project. His responsibilities are:
• contact person between group and tutor;
• group process;
• group atmosphere;
• end responsible of the project.

Kim op ‘t Hoog is the planner. Her responsibilities are:

• schedule meetings;
• make a planning;
• stick to the planning;
• check deadlines.
Extra task:
• editing the report.

Kelly Abbring is the writer. Her responsibilities are:

minute making during tutor sessions;
minute making during meetings.

Joshua Brouwer is the quality checker. His responsibilities are:

check every document on quality, grammar and other mistakes;
check the end report on quality, grammar and other mistakes.
Extra task:
weekly update on the weblog.

Communication

The communication within the group will go by e-mail. The agreement is to check your e-mail
at least once a day. If someone is ill or can not make it to a meeting, he or she has to e-mail or
send a text message to one person of the group.

Bas boarderbas@hotmail.com
Kim kim_opthoog@hotmail.com
Kelly ik_is_kelly@hotmail.com
Joshua joshua_brouwer@hotmail.com

8
Products

There are several products we need to hand in during the theme CREM:

• Project plan
The project plan consists of: a description of the assignment, an orientation on the
subject, the context of the assignment, involved stakeholders, objectives, essential
activities, necessary sources, REQUIRED BUDGET, products, deadlines and project
planning.

• A weblog
A weblog with messages and information concerning the project to keep everyone
up-to-date.

• Advisory report
Shows the new location with all the facts on efficiency, costs, facilities,
recommendations and conclusion

• Poster presentation
After handing in the advisory report, we will make a poster and do the poster
presentation about our findings and advise to AOS Studley.

• STARR report
We need to make an individual STARR report concerning the project CREM.

9
Essential sources

We have one interview scheduled to gain more information about AOS Studley. Besides, we
will have lectures concerning real estate topics.

Books:

Spatial Planning
- Spatial Planning Systems in Western Europe, An Overview.
Gerhard Larsson
- Space Planning, for Commercial and Residential Interiors.
Sam Kubba
- Space Planning: designing the office environment.
Lila Shoshkes
- Space Planning
Roberta Freifeld, Caryl Masyr.

Efficient building occupation

- Architects’ data
Ernst Neufert
- Between dictate & design: the architecture of office buildings.
Gert Staal
- Living the Brand
Nicholas Ind

Workplace concepts
- Transforming Your Workplace
A. Bell
- The European office: office design and national context.
Juriaan van Meel
- The stirring of soul in the workplace.
Alan Briskin
- eBusiness and workplace redesign.
Paul J. Jackson, Reima Suomi

Financial Management
- Life Cycle Costing for Facilities
Alphonse J. Dell’Isola, Stephen J. Kirk
- Key Account Managment
Peter Cheverton
- Financial Accounting for non-specialists
Catherine Gowthorpe
- Cost Management
Leslie G. Eldenburg, Susan K. Wolcott

10