Académique Documents
Professionnel Documents
Culture Documents
1. What are the various characteristics of a project? What is the importance of each
characteristic? Give examples.
Ans : It is well known to all that the organizations continue to grow year by
year. As there is a need to grow it becomes necessary for a growing
organization to resort to proper growth plan. The plan needs to be properly
prepared. It is possible to prepare proper plans only if the manager has
sufficient knowledge of the various process of the project envisage for
growth. The manager has to work on the various life cycle stages and apply
necessary planning tools to come out with a proper growth plan of the
company. The various techniques of identifying the project items, work break
down structure of the project , task duration, estimation etc are to be done
meticulously.
Characteristics
d) Risk - The risks involved in the project affecting its completion time is
high at the initial stages and low at the later stages of the project.
e) Design changes - The project during the course of its progress may
be subjected to changes because of some external factors. The
influence of such external factors on the project may result in changes
in the design f the project though not very often. It is observed that
such changes if any are normally high during the initial stages of the
project and decreases as the project approaches finish.
2. State the principles of Deming’s Philosophy relevant to Project Management. Explain how
each one is applicable in management?
Ans : Dr. Deming's teachings and philosophy can be seen through the results they produced
when they were adopted by the Japanese, as the following example shows: Ford Motor Company
was simultaneously manufacturing a car model with transmissions made in Japan and the United
States. Soon after the car model was on the market, Ford customers were requesting the model
with Japanese transmission over the USA-made transmission, and they were willing to wait for
the Japanese model. As both transmissions were made to the same specifications, Ford
engineers could not understand the customer preference for the model with Japanese
transmission. It delivered smoother performance with a lower defect rate. Finally, Ford engineers
decided to take apart the two different transmissions. The American-made car parts were all
within specified tolerance levels. On the other hand, the Japanese car parts had much closer
tolerances than the USA-made parts - i.e. if a part was supposed to be one foot long, plus or
minus 1/8 of an inch - then the Japanese parts were within 1/16 of an inch. This made the
Japanese cars run more smoothly and customers experienced fewer problems.
Deming offers a theory of management based on his famous 14 Points for Management.
Management's failure to plan for the future brings about loss of market, which brings about loss of
jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to
stay in business, protect investment, ensure future dividends, and provide more jobs through
improved products and services. "Long-term commitment to new learning and new philosophy is
required of any management that seeks transformation. The timid and the fainthearted, and the
people that expect quick results, are doomed to disappointment."
In the 1970s, Dr. Deming's philosophy was summarized by some of his Japanese
proponents with the following 'a'-versus-'b' comparison:
(a) When people and organizations focus primarily on quality, defined by the following ratio,
(b) However, when people and organizations focus primarily on costs, costs tend to rise and
quality declines over time.
Deming offered fourteen key principles for management for transforming business effectiveness.
1. Create constancy of purpose toward improvement of product and service, with the aim to
become competitive and stay in business, and to provide jobs.
2. Adopt the new philosophy. We are in a new economic age. Western management must
awaken to the challenge, must learn their responsibilities, and take on leadership for
change.
3. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on
a mass basis by building quality into the product in the first place.
4. End the practice of awarding business on the basis of price tag. Instead, minimize total
cost. Move towards a single supplier for any one item, on a long-term relationship of
loyalty and trust.
5. Improve constantly and forever the system of production and service, to improve quality
and productivity, and thus constantly decrease cost.
6. Institute training on the job.
7. Institute leadership. The aim of supervision should be to help people and machines and
gadgets to do a better job. Supervision of management is in need of overhaul, as well as
supervision of production workers.
8. Drive out fear, so that everyone may work effectively for the company.
9. Break down barriers between departments. People in research, design, sales, and
production must work as a team, to foresee problems of production and in use that may
be encountered with the product or service.
10. Eliminate slogans, exhortations, and targets for the work force asking for zero defects
and new levels of productivity. Such exhortations only create adversarial relationships, as
the bulk of the causes of low quality and low productivity belong to the system and thus
lie beyond the power of the work force.
11. a. Eliminate work standards (quotas) on the factory floor. Substitute leadership.
b. Eliminate management by objective. Eliminate management by numbers, numerical
goals. Substitute workmanship.
12. a. Remove barriers that rob the hourly worker of his right to pride of workmanship. The
responsibility of supervisors must be changed from sheer numbers to quality.
b. Remove barriers that rob people in management and in engineering of their right to
pride of workmanship. This means, inter alia, abolishment of the annual or merit rating
and of management by objective.
13. Institute a vigorous program of education and self-improvement.
14. Put everyone in the company to work to accomplish the transformation. The
transformation is everyone's work.
3. Explain the concept of concurrency in High Technology Development.
Ans : Concurrency in High Technology Development
Because the F-22 fighter plane is not urgently needed and the Defense
Department (DOD) has discovered engine and software problems with the
aircraft, GAO urges that the F-22 be thoroughly tested before large numbers
of these expensive aircraft are acquired. Concurrency between the
development and production phases of F-22 means that independent testing
of high-tech features of the aircraft will not be completed before the Air Force
makes a significant commitment to producing the F-22. Among other things,
the F-22 boast an advanced architecture for the integrated avionics system, a
propulsion system that will allow cruising a supersonic speeds without the
afterburners that current fighters needs, and low observable technologies.
The military has already disclosed engine and stealth ness problems, and the
potential for avionics and software problems underscore the need to
demonstrate the aircraft's capabilities before committing to production.
4. Explain in detail the project management review process. What are the
various post review activities ?
Ans : Project Management Review Process
There is mutual benefit for corporate and major information systems project
teams and many of the programs as a result of the information exchange
generated by the Project Management Reviews. Throughout the project lifecycle,
project staff should collaborate and communicate with staff responsible for
capital planning, information architecture, standards, information security,
safety, configuration management, risk management, quality management and
assurance. The information exchange may address status, issued, process,
requests, requirements, approvals, and assistance in the areas of project plans,
schedule, budget, functional content, scope, staffing, infrastructure and
operations.
Corporate and major information systems are reviewed from their inception to
retirement, i.e., throughout the Capital Planning and Investment Control (CPIC)
phases of Identification, Selection, Control, and Evaluation.
Once the Project Management Review has been conducted, follow up with
program/project managers on any issues or concerns requiring attention, the
status of open items from the review, and CIO reporting actions, e.g., reports to
the CIO Council. The CIO may also recommend quality assurance analysis be
conducted.
3. CIO Reports
The staff supporting the CIO Quarterly Reviews will prepare a summary report
after each Project Management Review. The summary report will include the
following information:
i) Summary Status
ii) Open Issues/Items
iii) Status Performance Objectives/Measures
iv) Status of Schedule/Cost
5. Explain the structure of the documentation systems as required by supply chain monitoring.
What is the significance of documentation? How does it help a manager?
Ans : Requirement of Documented systems in Supply Chain Monitoring
(SCMo)
b) Mapping of Structures a) high shortage risk and effect, long lead and reaction
times, high total inventory cost, frequent engineering changes.
Significance of Documentation
• Project Summary
• Project Scope
• Objectives
• Tailoring Notes
Estimate the total effort wrt each activity and effort for each
phase of a project expressed as of percentage of man days.
• People
• Hardware, software and Tools
• Training Plan
• Project Goals
9. · Project Tracking
• Standardization
• Modularization
• Minimum Cutomerization
• Maximum Micro Structure
ASSIGNMENTS
Subject code: MB0033
Set 2
1. How can risks be prioritized in a project management? Give any suitable example.
Ans : Risk Management Risks are those events or conditions that may occur and whose
occurrence has a harmful or negative impact on a project. Risk management aims to identify
the risks and then take actions to minimize their effect on the project. Risk management
entails additional cost. Hence risk management can be considered cost effective only if the
cost of risk management is considerably less than the cost incurred if the risk materializes.
Risk prioritization – Risk prioritization focus on the highest risk. Prioritization requires
analyzing the possible effects of the risk event in case it actually occurs. This approach
requires a quantitative assessment of the risk probability and the risk consequences. For each
risk rate the probability of its happening as low, medium or high. If necessary, assign
probability values in the ranges given for each rating. For each risk, assess its impact on the
project as low, medium, high or very high. Rank the risk based on the probability. Select the
top few risk items for mitigation and tracking.
Refer to a list of commonly used risk mitigation steps for various risks from the previous risk
logs maintained by the PM and select a suitable risk mitigation step. The risk mitigation step
must be properly executed by incorporating them into the project schedule. In addition to
monitoring the progress of the planned risk mitigation steps periodically revisit the risk
perception for the entire project. The results of this review are reported in each milestone
analysis report. To prepare this report, make fresh risk analysis to determine whether the
priorities have changed.
2. Mention any six characteristics of interpersonal behaviour. What are the types of
reviews?
Ans : Interpersonal Behaviour - In a team the maxim that all members will do well to
remember is “Learn to appreciate the problems of others, and some others would appreciate
yours”. It is therefore important that in a business environment, particularly in Project
Management, an effort to evolve solutions jointly has great benefits, both for the teams as well
as the organization. The top management has the responsibility of encouraging such a culture
to develop team work to healthy interpersonal behaviour.
The project manager should make it a habit of expressing appreciation openly for any good
work done. Cross Functional Teams have become a necessity and the synergy they generate
would be lost if interpersonal behaviour is not of high standard. As members are from different
functions, understanding the requirements or compulsions of others is difficult. This fact should
be impressed upon all the members and requesting them to cooperate is vital.
Reviews Types
The reviews are generally divided into four types which are conducted at different stages of
the project.
• Finding out the feasibility of the project and helping management team to take a
decision based on this initial Review.
• Checking if all the necessary activities were done before presenting a customer the
proposal or solution
• Checking if all the formal agreements and procedures were formally accepted and
reviewed between the customer and the project delivery organization.
• Finding out the deviation and allowing elbow room for changes in the action plan for
improvement.
3. What are the main considerations in planning P2M? Give relevant examples.
Ans :
Focusing on the various strategic initiatives taken up for multiple projects and the issues
related to benefits and risks.
Bringing about the attention of management to a defined set of benefits, which are understood
immediately, which are managed throughout the implementation and at completion.
Helping top management to set priorities, choosing options and allocate resources
Setting up mechanisms to measure and ensure that the projects making contributions for
realizing expected business benefits.
Leading the organization on the path of ‘where it’ an ‘where it wants to be’
Ensuring that the effects of the programme driven changes are coordinated, the transitions are
successfully managed. The operations are effective and efficient.
Process of P2M
The objectives sought to be achieved and the methods which are adopted and the activities
that are going to be undertaken i.e. the process include the following steps:
Preparing and maintaining a set of activities and the workflow that is to be followed and
identifying business areas responsible for different stages in the above;
1. Making sure that the priorities that the above generate are relevant and the projects
are run on the basis of their impact on the business as a whole;
2. Structuring the programme so that the responsibilities and roles – at both programme
and project level – are acceptable to both the top management and managers;
3. Planning the various points of review between various phases of the projects. The
process has to incorporate all the important aspects which are to be addressed during
implementation and management of the projects. It is important to identify all factors
and incorporate resources – men, materials, technology and time – so that their
provision can be planned.
Managing the Programme
When we consider the portfolio of projects as a programme, the main considerations will be on
resources, risks associated with the programme, quality of the projects at every stage of the
execution as meeting the requirements of the client as per the contract and monitoring the
change processes that get enmeshed during implementation. The specifics concerning the
above are listed below:
i) Evaluating the risks associated with the programme – the planned changes to the
business operations;
ii) Ensuring that the processes to ensure quality are sufficient and purposes are fully
met;
iii) Keeping track of the changes and developments external to the project
environment and studying their impact on the programme.
iv) Making sure that the personnel in business affected by the above are informed and
trained so that the projects are smoothly;
v) Ensuring that the support services like human resources and IT are able to adopt to
the changes that take place in the projects and business operations as a whole.
ROI should be quantified in terms of dollars and should include a calculation of the breakeven
point (BEP), which is the date when the investment begins to generate a positive return. ROI
should be recalculated at every major checkpoint of a project to se if the BEP is still on
schedule, based on project spending and accomplishments to date. If the project is behind
schedule or over budget, the BEP may move out in time; if the project is ahead of schedule or
under budget the BEP may occur earlier. In either case, the information is important for
decision making based on the value of the investment throughout the project lifecycle. Any
project that has developed a business case is expected to refresh the ROI at each key project
decision point (i.e., stage exit) or at least yearly.
Exclusions
If the detailed data collection, calculation of benefits and costs, and capitalization data from
which Return on Investment (ROI) is derived was not required for a particular project, then it
may not be realistic or practical to require the retrofit calculation of ROI once the project is
added to the Review portfolio. In such a case, it is recommended that a memorandum of
record be developed as a substitute for ROI. The memorandum should provide a brief history of
the program, a description of the major benefits realized to date with as much quantitative
data as possible, and a summary of the process used to identify and select system
enhancements.
Some of the major benefits experienced by sites that installed the information system that
would be important to include in the memorandum are:
In each case above, identify the specific site, systems, and labour involved in determining the
cited benefit. Identify any costs or dollar savings that are known or have been estimated. The
memorandum will be used as tool for responding to any future audit inquiries on project ROI.
For the Project Management Review, it is recommended that the project leader replace the
text on the ROI document through -
(2) A bulleted list of the most important points from the memorandum of record; and
In subsequent Reviews of the information system, the ROI slide can be eliminated form the
package. There is one notable exception to this guidance. Any internal use software project in
the maintenance phase of its lifecycle that adds a new site or undertakes an enhancement or
technology refresh that reaches the cost threshold established by Standard will need to satisfy
capitalization requirements. It requires all agencies to capitalize items acquired or developed
for internal use if the expected service life is two or more years and its cost meets or exceeds
the agency’s threshold for internal use software. The standard requires capitalization of direct
and indirect costs, including employee salaries and benefits for both Federal and Contractor
employees who materially participate in the Software project. Program managers are
considered to be the source of cost information for internal use software projects. If
capitalization data is collected for the project in the future, the project would be expected to
calculate and track its ROI.
Reviewing baseline
This will display the days required for each task and project phase. It includes -
Tracking Progress
After creating a baseline, if the project has begun, it is necessary to enter actual dates that
tasks are being completed and the resource utilization used to complete them. Again review
different views and the cost and summary tables before proceeding to the next section. Return
to the Entry view of the Gantt chart before proceeding.
Balancing Workloads
At times people and equipment can become assigned more work than they can complete in
normal working hours. This is called over allocation. Project can test for this condition and
reschedule (or level) their workload to accommodate completing tasks during a normal day.
Monitoring Variance
After a baseline has been established and the project has begun, it is desirable to determine if
tasks are being accomplished on time and /or if cost over runs are occurring.
Creating Reports
Project has many different built-in reports and has the capability building custom reports and
exporting data to other MS Office applications for integration into other reporting venues.
Standardization
Modularization
Minimum Customization
Maximum Micro structure
Adoption of a Combination of the Greatest Common Multiple and the Least Common
Factor of a Large Mass of Microbial Components-
d) Maximum micro structuring - Splitting of the Product Modules further into much
smaller entity identifiable more through characteristics rather than application
Features. Approach through Standardization of these Microbial Entities even across
Multiple Modules. Application of these Microbial Entities to rest within multiple
Projects or Products or even as add-ons suit belated Customer Needs.