Académique Documents
Professionnel Documents
Culture Documents
Installation
Equipment Provided
The Take-A-Turn system includes:
> Ticket Printer
> Take-A-Turn Controller Software. (Integrated
into the printer)
> For Ticket Dispenser: 12VAC wall transformer.
> Cable for connecting the display to the buttons.
> USB Cable
> Digital Wall Display
> One or more Buttons for the windows to
increment the count.
> Connect the “NEXT” buttons to the ticket ● Knob. Used to change various setup values.
printer. ● Buttons labeled A and B are not used on the
> The USB cable is not needed. It is used only standard models. By special request,
when updating the printer configuration. additional features can be added that utilize
these buttons.
Getting Hooked Up (Option 3)
> Connect the 12VAC wall transformer to a Displays and LEDs
convenient 120VAC outlet, and to the printer’s
The printer has the following displays and LEDs.
power port.
● LCD Display. Displays various setup and
> Connect the other 12VAC wall transformer to
operational menus.
a convenient 120VAC outlet, and to the
● LED 1. Lower left of knob. This LED
controller’s power port.
indicates the state of remote input 1.
> Connect the DC117A-WAIT1 printer
● LED 2. Lower right of knob. This LED
controller with SD memory card to the printer indicates the state of remote input 2.
with the Cat-5 cable. ● LED 3. Upper left of knob. This LED
> Connect the printer controller with SD indicates the state of remote input 3.
memory card to the wall display with the Cat-5 ● LED 4. Upper right of knob. This LED
cable. indicates the state of remote input 4.
> Connect the “NEXT” buttons to the DC117A-
WAIT1 printer controller with SD memory
card. Startup
> The USB cable is not needed. It is used only Powering up the printer.
when updating the printer configuration. ● The following sequence of messages should
appear.
NOTE: The USB connection is not used during
normal operation. The controller needs to be Startup Mode hello message and memory test.
connected to a computer only when
Take-A-Turn Hello
programming a custom ticket. When needed,
Waiting for FRAM
connect the controller to the computer using
the USB cable.
Startup Mode checking the printer status.
External Buttons and Controls 08Jan22 09:22:52
Waiting ...
The printer has the following external buttons and
controls.
● Single Ticket Service Button. The basic Startup Mode ready to print tickets.
ticket printer has one button. Press the 08Jan22 09:22:52
button to generate a ticket. ONLINE ..
● Multiple Ticket Service Buttons. Each
button is assigned to a specific service.
Specify the number of buttons required The printer is ready to print tickets.
when ordering.
Daily Startup
Internal Buttons and Controls The Take-A-Turn remembers the last printed ticket
number and begins on the next number in sequence.
The printer has the following internal buttons and
controls. These controls are used during setup and
when changing paper.
● Buttons 1-4 depend on the current mode.
LED Indications
The ticket dispenser lights up in various colors
In the Online mode these buttons print
depending on the state of the system.
tickets
● Mode Button. Steps through one of
• During normal operation when the printer is not
several operational and configuration printing, the dispenser should be Blue.
menus.. • When the Take-A-Ticket button is pressed, the
● Select Button. Used to select the knob color should change to a Greenish Blue for a
function. moment.
• A ticket should begin printing. The color Online Mode. If this message appears, refer to the
should start flashing between Blue and section on replacing the battery and follow the
Magenta. The color should return to Blue once specified procedure.
the printing is complete. 08Jan22 09:22:52
• If the color is steady Magenta, either the cable Low Battery
is not connected, or there is a paper jam or
other printer error.
Online Mode. This message may appear while a
ticket is being printed.
08Jan22 09:22:52
Printer modes Printing...
The controller sends commands to the printer. The
controller is built into the printer enclosure. Online Mode. This message will appear if the printer
Remove the printer cover to expose the printer does not respond. Check for a paper jamb. Also
controls. The following describes the basic check that the green printer paper release button is
functionality of the controller. Pressing the Mode in the correct position.
button successively selects each of the following 08Jan22 09:22:52
modes. Printer Error
> Online Mode. Power up default. Ready to
print tickets.
> Ticket/ Display Number Setup Mode. Used
if you need to change the starting ticket NUMBER SELECT MODE: This mode permits
number. several settings to be configured.
> Date/Time Change Mode. Used to set the
time of day clock. Number Select Mode
> Offline mode. Used when changing paper. Take-A-TurnV1.02
> Flash drive format mode. Used if the flash L1 NUM xxx D3 FE
drive becomes corrupted.
The USB mode is entered when the printer is This system will handle up to 8 waiting lines. Press
connected to a computer using the USB cable. the “1” button to select the desired waiting line
> USB Mode. Used to change the ticket format. L1 through L8. Pressing button “4” or turning
the knob changes the ticket number to be printed
to the desired number for the selected waiting
line. The ticket number is stored in non-volatile
ONLINE MODE: This is the normal operating memory.
mode and the default mode at power up.
Buttons 1-4 print tickets. This is the only mode Pressing the “4” button simulates the generation of a
in which local and remote printing commands ticket without actually printing the ticket.
will be accepted.
Turning the knob changes the number for the next
Online Mode. If this message appears, refer to the ticket. Range 0-999.
section on reformatting the flash drive and follow
the specified procedure. The wall display is available as a 2, 3 or 4 digit
08Jan22 09:22:52 display. You must tell the printer whether to
USB Needs Format print a two digit or three digit number. Press the
“2” button to select either a 2 or 3 digit ticket
number. The display size is stored in non-
Online Mode. This message may appear briefly at
volatile memory.
power up. If this message persists, contact the
factory repair department.
If you have multiple services, you need an extra digit
08Jan22 09:22:52 on the wall display to show the type of service.
Waiting for FRAM
Display Number of Number of Digits
Size Services
Time/Data Change Mode NOTE: Always return the system to ONLINE Mode
08Jan22 09:22:52 after working in any other mode.
Recall Time/Date
Printer Status
Time/Data Change Mode The controller display shows the printer status in
08Jan22 09:22:52 either the Online or the Offline Mode. The controller
Press BTN 2=Save will also momentarily display each of the status
messages as part of the Font test. The status
messages display as follows:
Time/Data Change Mode
08Jan22 09:22:52
Printer OFFLINE
Time/Date Saved
Status OK
> Printer Head up: The green release NOTE: Once partitioned, you can also format the
button on the printer head is not secure. device by plugging it into a PC and formating it with
the FAT12/FAT16 file system.
Printer OFFLINE
Printer Head up Flash Drive Format Mode. This message appears if
the file system is properly formatted.
USB DRIVE FORMAT MODE: Each button Flash Drive Format Mode. Press Button 3. The
functions differently in Offline Mode than when in following message will appear.
the online mode.
FDISK TBL FAT=0
Flash Drive Format Mode. Press Button 3. The The required files are listed below.
following message will appear. • The “Font.hex” file contains the bit image for
FDISK TBL FAT=9 the large number format font.
• The “template.txt” file is user generated and
contains the ticket format. See the section on
programming a custom ticket on how to create
• Press Button 1 to show "Confirm this file.
reformat" page. • Any image files in “.bmp” format using one bit
encoding to create a black and white image. You
Flash Drive Format Mode. Press Button 1. The can use the Microsoft Windows or MAC paint
following message will appear. program to generate the logo in the correct
Press BTN 2 to format.
Confirm reformat
Flash Drive Format Mode. Press button 2. The ● Loosen the thumb screw on the rear of the
following message will appear if the format was top cover. Slide the cover towards the rear
not successful. and Lift off the top cover of the printer.
Mem ERROR
● To remove remnants of paper: Depress the
green release button on the bottom right side
of the printer face, and gently pull out any
Now you can connect the printer to a computer paper scraps.
and load the printer files on to the printer
filesystem. See section on the USB Mode for ● Remove the empty plastic cylinder that held
details. the old paper, and install the new paper
(which will have its own plastic cylinder)
onto the metal pin, with the paper entering
USB MODE: The USB mode is entered when the the printer mouth from the top of the roll.
printer is connected to a computer via the USB The ends of the metal pin should set easily
port. In the USB mode, all printer functions in the grooved slots when replaced.
are disabled. The USB mode is used to setup
the ticket template. ● Feed the new paper through the back of the
printer mouth. The printer will automatically
grab the paper, feed it through, and cleanly
USB Mode cut off a small portion to ensure the paper is
properly lined up.
08Jan18 HH:MM:SS
USB
● If the printer does not automatically grab the
paper, push the green release button. Next,
Setting up the ticket template. hand feed the paper through, then push the
Feed button (Button 2) on the controller.
This will grab the paper and feed it NOTE: Be sure to remove the USB cable once setup
through the rest of the way. is complete. The printer will NOT print tickets while
the USB is connected.
NOTE: You will never have to replace any ink
cartridges because the Take-A-Turn
Printer uses thermal ink imprinting.
NOTE: Only use the correct size and type of
thermal printer paper in the printer. To
obtain more paper, contact Alzatex. Order
# 3560-Thermal Paper.
Programming a Custom Ticket To achieve the desired ticket information, refer to the
following Controller Command Table.
Along with a number, the ticket can also be printed
with other data such as date, time, a company logo, TEMPLATE.TXT commnads.
etc. This information has already been installed
into the device’s memory upon placement of the All lines of template.txt are ignored except for
order. However, that information is available for commands and command bodies. A valid command
you to program the system to print a custom ticket. is a line beginning with a period character'.' (0x2E).
All tickets are printed using the selected template The following is a table of several usable commands:
file. The file may be named "template.txt",
"templat1.txt" through "templat9.txt". The ticket COM RESULT
number setup menu is used to select the desired MAND
template file. For simplicity, all references in the .c Performs a partial cut (if the printer has
documentation will be to "template.txt". a cutter)
.C Performs a full cut (if the printer has a
To modify "template.txt", follow these steps:
cutter)
> Connect the controller to the computer with
. Prints a DIB file. You most likely need
the USB cable provided with your system.
iFILE.B to flip the image vertically before
> Find the template file currently in the
MP saving it.
controller. To do this, select MY
.kxt Causes the next command to only be
COMPUTER, then click on Removable
executed if the specified digit
Device. The template file appears as
“x”corresponds to the button that was
“TEMPLATE.TXT” on the device.
pressed. The 't' corresponds to a letter
Typical contents of the controller device:
code in the range 0-9 or A-Z for the
font.hex
type of service associated with this
logo.bmp
button.
logo2.bmp
.n123 Prints a number up to 8 digits in the
logo3.bmp
large number font.
template.txt
.m Prints a serial ticket number in standard
(“template.txt” and “font.hex” are required for
operation. Other contents may vary, such as the .md font size. May be followed by 'd' for
.mq double size or 'q' for quadruple size.
number of bitmap files and their names. The other
files listed here are described later in the .M Prints a serial ticket number in large
Programmer's Guide.) .Md font. May be followed by 'd' for double
.Mq size or 'q' for quadruple size. Same as
> Copy the controller's template file onto your above, except in bold text.
computer so that you have a good backup
copy of it. Then make another local copy onto .N Prints a serial ticket number in the
your computer in order to edit the file. large number font
> Edit the local template file with a text editor to .t Begins a text block (prints text until the
enter new ticket data. .td next command). May be followed by
> Save it to a simple text format that does not .tq 'd' for double size or 'q' for quadruple
add special formatting information into the size.
file, such as font styles or colors. .b Begins a bold text block (prints text
> When the file appears to be ready, copy the .bd until the next command). May be
local file back to the device to replace the .bq followed by 'd' for double size or 'q' for
original. The controller will now use the quadruple size.
information contained in the new template file .e Ends a text block (NOP)
on the device. If the template file does not .WA Prints the received string of text. Up to
produce the desired results, copy the backup Minutes 4 unique text strings may be printed.
copy to the device, and either use that one or .WAd Noted as 'A' through 'D'. Up to 16
repeat the previous process to create a new Custom characters may be printed following the
working template file. ers received text string. May be followed
.WAq by 'd' for double size or 'q' for
NOTE: Contact Alzatex to order any required files quadruple size. The maximum string
if they become damaged or missing length is 16 characters.
.Mq
Within a text block, you may insert "\d" to insert .t
the date or “\t” to insert the time. You can escape a
new line in a text block using "\" at the end of a .e
line. Note that font size changes do not fully take .c
effect until a new line is encountered. To insert a
literal backslash, use "\\".
INSERTING A SYMBOL/IMAGE
For best results, use Offline Mode to Reset the To insert a custom image or a symbol, follow these
printer after changing anything in the controller's steps:
removable disk, such as the template file. > Using Paint, Gimp or another image editing
program, create or convert the image or symbol
Following are two example template files and the to a 1 Bit monochrome type of bitmap format.
results of using those examples on the printer. > As a final step, vertically flip the image.
> Save it to any file location, using a filename not
to exceed 8 characters, and that ends with a .bmp
filename extension.
Example#1 TEMPLATE.TXT NOTE: The bitmap file name should only contain
letters, numbers, and underscore. For example the
.t file names “12345678.bmp” and
“MYLOGO_5.BMP” will work, but “logo.jpg” and
.e “This file! name .bmp” will not work. The printer
.N will print an error if the bitmap file is missing or
.t incorrect.
Welcome to Alzatex > Copy the saved file to the USB/Removable Disk
.e drive.
.iALZATEX.BMP > To insert the copied image into the template.txt
.bq file, enter the command .iFILE.BMP
TodayIs into the template file.
.e (For example, if file is named logo1.bmp, type
.t .ilogo1.bmp ) into the template.txt file.
\d
.e
Another line of comments
.td
Time:
\t
.e
.C
Example#2 TEMPLATE.TXT
.ilogo.bmp
.b
.e
.td
\d \t
Ticket Number
\
.e
.k1A
.Mq
.k2B