JESSICA A.

MENDEZ
9 3 9 0 SW 8 2
N D
STREET MI AMI , FL 3 3 1 7 3 MOBI L E: ( 7 8 6) 6 0 9 - 76 6 0 HOME/ FAX: ( 30 5) 3 8 1 0 1 4 3
JADORE229@HOTMAIL.COM
OBJECTIVE

Seeking a and challenging position in the capacity of EXECUTIVE ASSISTANT or MARKETING / PROJECT
MANAGER within a fast-paced business environment, bringing the following experience, skills, and attributes:
SKILLS/CERTIFICATIONS

Dedicated, customer and executive-focused administrative professional offering significant experience in self-directed positions requiring
effective support, accounting and administrative abilities. Proven interpersonal, communications and multitasking skills. Adaptable team
player recognized for willingness to learn and teach newly acquired skills at a rapid pace.

Fluently bilingual in Spanish and English, with extensive experience working in general public and administrative settings.
NOTARY PUBLIC BONDED, COMMISSION EXPIRES JULY 2017
Interface well with others at all levels including patrons, patients, professionals, children, and students.
Highly-motivated, meticulous, organized, caring and hardworking with excellent attention to detail. Windows/Mac experienced.
MS Word/Excel/PowerPoint (120 wpm; 10 key), light QuickBooks, data entry, internet skills, and possessing a thorough knowledge of
administrative/project management and accounting including Accounts Payable, Accounts Receivables, Payroll and Inventory.
EMPLOYMENT

Ingram Micro Latin America Export Division Doral, Fl January 2014 April 2014
Multi-Market Fortune 500 Company in Wholesale Electronics

Appointed to lead the entire accounting and marketing functions through a turnaround. Assumed majority of responsibilities &
accountabilities previously held by the director of field marketing and finance department accountant.

Staff Accountant
Calculated, prepared, and entered various month-end journal entries into the General Ledger.
Responsible for verification of monthly bank reconciliation PCARD statements, including conversion of foreign currency transactions.
Followed up with Ingram Micro personnel in foreign offices on supporting documents needed.
Reserved marketing funds for infrastructure/engagements on Hewlett Packard company website prior to expiration dates.
Used pivot tables and Vlookup formulas to manage 40k+ cell row excel sheets pertaining to company credits, debits and ACOPS.
Intercommunicated daily using Lync chatting software as well as Microsoft Outlook for calendaring, meetings, to-do lists and e-mails.
Liaised with HP financial managers on a consistent basis to investigate/determine discrepancy causes between monthly company reports.
Researched, created and applied new formulas to greatly improve the actualization of large spreadsheets for faster financial reporting on
behalf of the Vendor Debits Supervisor.

Marketing Administrator
Rebuilt the bridge between marketing and finance departments by implementation of new systems, protocols and procedures.
Aided interdepartmental communication and assisted marketing directors and managers with various projects.
Coordinated event logistics, including venue and vendor research, menu creation, aesthetics, and entertainment within a range of
budgets from $1000-$50,000.
Worked on the regional and local level with major companies such as Microsoft, Lenovo, Apple and Cisco.
Gathered data and censuses on internal company logistics, submitted a detailed proposal to the EVP & President, Michael Zilis, on
strategic plans for strengthening lines of communication and improving other core topics within departments.

Contract Manager
Responsible for the management of all marketing contracts including: contract creation using SAP software, obtaining signatures from
authorized third parties, scanning and archiving of all finalized contracts for submission to billing department, as well as uploads to SP
(SharePoint) site.
Worked with associates in all functional areas to negotiate agreements by customizing existing documents and modifying language to
fit particular situations or reviewing and assisting associates with negotiation of customer/vendor formatted agreements.
Ensured management approval on all non-standard terms and conditions in accordance with Company policies and procedures.
Assisted in the management/drafting/revision of other legal documents.

Freeport Distributors, INC. Wholesale Fragrances Doral, Fl September 2011 October 2013

Oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions.
Significantly improved company logistics by transferring dated bookkeeping methods to Excel that used formulas to optimize
calculations, reorganized hard copy documents using efficient ergonomic systems, (specializing separate, detailed reports for most
active clients) and implemented cross-check methods involving other employees to ensure 100% accurate data.

Accounts Payable
Researched and resolved all invoice discrepancies and credit requests regarding product shortages, damages, and surpluses.
Investigated all credit requests with warehouse employees, clients warehouse managers, and reviewed packing lists for quality control
purposes.
Negotiated discounts or refunds between buyer and client that could be applied if discrepancy was determined valid.




Bookkept all approved/unapproved credit memos to apply on future transactions as well as sent clients copies of approved credit amount.
Reconciled accounts payable transactions and company bank account statements on a monthly basis.
Issued payments for company bills (water/light bill, miscellaneous expenses, etc.), making sure payments were sent out before due dates.
Ensured Miami Custom Containers/US Customs charges were paid immediately to avoid delays in supplier shipments to our company.

Accounts Receivable
Executed collections for over 100 high-clientele accounts, monitored accounts to ensure accurate and timely payment, e-mailed and
called for overdue and aging payments, alerted clients under net 30 terms when their credit limit capacity was exceeded, soli citing
requested payment.
Managed accounts receivable and expense-control procedures, including cash receipts, disbursements, finance charges, billings,
invoicing, purchase order and inventory verification, chargebacks, rebates, and preparation of bank deposits.
Monitored payments for any possible client deductions, matched discrepancies with approved credits and provided immediate
reconciliation.
Granted access to companys bank, checking hourly if wire payments were received from client, managing gross daily amount of ~$3
million in payments, while still maintaining positive lines of communications with clients to collect monies owed.
Paired all complete or partial payments with respective invoices, scheduled shipping with each client once payment was confirmed.
Responsible for all checks received by mail and attaching them with each clients invoice packet, keeping hard copy and soft copy of
check stub/check.
Forwarded copies of missing invoices to customers, researched and resolved customer deductions/short payments.

Executive Assistance
Oversaw all departments, assigned tasks to administratives, staffed projects, tracked progress and updated department
managers/supervisors.
Took on personal assistant role to aid company VP with errands, personal calendar, travel arrangements, payment of bills, returns of
unwanted purchases, creative projects, and many more miscellaneous duties on an as-needed basis.
Prepared and presented summarized quarterly reports for easy review by company owner, as well as handled all other end-of-year filing
and duties.

Office Management
Handled human resources messages/appointments/situations when HR director was absent from the office, occasionally prepared
payroll for staff of 70+, totaling time cards, tracking vacation/sick time, and running checks through ADP website.
Responsible for the receipt and distribution of company mail, ensuring confidential submission of private documents.
Performed routine audits, checked company calendars daily, reminding superlatives as to important appointments and due dates.
Updated and maintained company address book with client details in computer and OMS system, as well as supply log with new
supplier information.
Took frequent inventory of supplies, managed monthly petty cash flow for general office expenses, keeping a detailed l og with proof of
purchases.

Self-Directed Administrative Duties
Built long-term customer relationships and advised customers on purchases and promotions.
Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing detailed product information.
Sent proformas and final invoices to clients, kept clients aware of expected ship date as order progressed.
Informed clients to changing holiday schedules to allow accommodation for shipping needs accordingly.
Responded to all new/potential client e-mails, inquired as to desired products, purchase amounts, and negotiated sales prices.
Negotiated client needs list by acting as a liaison between client and buyer via e-mail, in lieu of buyers absence.
Checked and reviewed needs list prices and items before sending the packing list to the warehouse for shipping assembly.
Updated pending shipments status hourly every time an order went out, annotated how many pallets we have in house at one time, etc.
Checked final invoices before submission to client and proctored/reviewed/submitted backorders to warehouse if needed.
Invoiced all confirmed client needs, ensured that all payments and discounts were proper and had been applied.

Shipping Logistics Coordination
Proctored bill of ladings for daily shipments, confirmed all shipping information and arranged BOL with each shipment for the warehouse
manager to easily process.
Directed warehouse assignments including scheduling deliveries, daily shipping agenda, receiving orders and tracking inventory.
Communicated with agents, stevedores, shippers, and freight forwarders to monitor vessel/cargo status.
Worked with warehouse management to ensure inventory accuracy through cycle counts, annual inventory count and review of reports.
Tripled companys daily shipping output by optimizing the efficiency of customer transactions (speedier payment follow up, payment
confirmation, shipping coordination.)
Totaled and checked warehouse receipt reports in Excel, updated log every week, submitted data to supervisors at end of every month.

Cityside Realty Group Miami, Fl July 2009 - August 2011
Office Assistant

Law Offices of Mark L. Zientz - Workers Compensation Miami, Fl December 2008 - May 2009
Legal Assistant
EDUCATION

2008 - Present Florida International University Miami, Fl
BA in Business Administration Exp. 2015
Secretary of the FIU Parliamentary Debate Team

2003 - 2007 Florida Christian School Miami, Fl
Honor Roll