0 évaluation0% ont trouvé ce document utile (0 vote)
23 vues35 pages
This document discusses network quality from the perspective of a mobile network operator. It covers key metrics of network quality as perceived by customers such as coverage, capacity, speech quality, and customer care. It then discusses how the operator monitors these aspects through measurements from test systems and customer complaints. The document also covers radio network capacity planning including frequency reuse and considerations around balancing capacity and quality of service. It concludes with challenges around measuring customer quality perception and supporting new services.
This document discusses network quality from the perspective of a mobile network operator. It covers key metrics of network quality as perceived by customers such as coverage, capacity, speech quality, and customer care. It then discusses how the operator monitors these aspects through measurements from test systems and customer complaints. The document also covers radio network capacity planning including frequency reuse and considerations around balancing capacity and quality of service. It concludes with challenges around measuring customer quality perception and supporting new services.
This document discusses network quality from the perspective of a mobile network operator. It covers key metrics of network quality as perceived by customers such as coverage, capacity, speech quality, and customer care. It then discusses how the operator monitors these aspects through measurements from test systems and customer complaints. The document also covers radio network capacity planning including frequency reuse and considerations around balancing capacity and quality of service. It concludes with challenges around measuring customer quality perception and supporting new services.
Network Quality, as perceive) y customer G *overage G *apacity G Speech +uality G Services +uality G *ustomer care,,
-SM in the fiel) BTS BTS BTS BTS To BSC / MSC To BSC / MSC To BSC / MSC To BSC / MSC Handover Handover
Some practical experiences,, G No network access ./ no 0Telenor1 in the )isplay2 3 4ack of coverage 3 Network overloa) situation .users arre) from access2 3 Network failure, G 3 eeps53-tone eeps at call setup 3 6locking5error situations somewhere in the network 3 7ser error .e,g, non-existent numer2 G 'oor speech +uality 3 Marginal coverage 3 8nterference etween ase stations G 9roppe) call 3 'oor +uality of ra)io link 3 6locking in target cell .moving moile, han)over situation2 3 Network failure .transmission2 The mobile is the weakest link in the chain: Mass production units Internal antenna Increased software and processing complexity (WA!"#$!%$&$'!games(features)
-SM in the fiel) BTS BTS BTS BTS To BSC / MSC To BSC / MSC To BSC / MSC To BSC / MSC Handover Dropped call Poor speech quality Handover to non-optimal cell No traffic channels availale
(ow is Network Quality monitore) y the operator: G *overage 3 Measurements y technical staff, Test telephone ; laptop, 3 Measurements y remotely controlle) test systems .installe) in us, taxi etc2, 3 *ustomer complaints an) performance stats as input, G *apacity 3 Network Maintenance *enter 5 <perations center 3 The network counts = of events .pos,5neg,2 'ost processing in 'erformance Management tool, 3 Tools for prognosis on capacity nee)s vs, re+uire) +uality of the network .-ra)e of Service2
(ow is Network Quality monitore) y the operator: G Speech +uality 3 The network counts 9roppe) calls an) to some extent report on speech +uality 3 Measurements y remotely controlle) test systems 5 tech,staff, G Services +uality 3 Services are uilt up y comining e+uipment an) software 3 >xternal tools nee)e) to ensure +uality of )elivery ? *orrect content 5 &esponse time ? 3 r) party content )elivery ? 3 r) party Service 4evel $greements .S4$2
*apacity an) +uality 3 a tra)e off at a given fun)ing
*apacity in the -SM ra)io network G 6ase station with antennas connecte) in a mast 3 6TS contains a numer of T&@ ase) on the nee) for capacity, !P"#N$ D%&N"#N$ T' (' T' (' BTS cabinet TRX TRX TRX
&a)io network capacity G 6uil)ing locks for capacity at the ase stations% T&@ 3 A channels that are use) for signalling .SMS, suppl,services etc2 an) speech5)ata, G *all )uration -B >rlang 3 1 >rlang / 1 hour of speech for 1 user 3 *all )uration C" sec% C"s 5 3D""s / ","!E >rl / !E m>rl 3 8,e, 1 >rlang% #" calls of C" secon)s each, .1 >rl / #" x !E m>rl2 G Theoretical capacity% >rlang1s mo)el an) chosen -ra)e of Service, 3 -oS .F2 Numer of call attempts that may meet locking in a usy hour, ? Typical values use)% !-EF 3 >xample, -oS/!F 3 1 T&@ G speech channels !,C >rlang #1F 3 ! T&@ 1E speech channels C," >rlang D"F 3 3 T&@ !! speech channels 1#,C >rlang DAF 3 # T&@ 3" speech channels !1,C >rlang G3F
&a)io network capacity G 6ase station configuration example% G 3 T&@es, <mni )irectional cell 3 1 cell with 3 T&@, -oS/!F% ? *apacity / 1#,C >rl ? C" sec call )uration .!Em>rl2 ? 1#,C 5 ","!E / 596 calls in a usy hour .theoretical maxH2 G 8f we accept higher locking figures we can carry more traffic with less customer satisfaction, EF -oS use) in this example /B 1G,1 >rl capacity /B DA# calls .;1EF2 BTS TRX TRX TRX
G 6ase station configuration example% G 3 T&@es, Sectorise) 15151, 3 3 cells with 1 T&@ each% ? *apacity / 3 x !,C >rl / A,G >rl ? C" sec call )uration ? A,G 5 ","!E / 348 calls in a usy hour G 8f we accept higher locking figures we can carry more traffic with less customer satisfaction, EF -oS use) in this example /B 11,1 >rl capacity /B ### calls .;!AF2 BTS TRX TRX TRX &a)io network capacity
Ire+uency planning (e-use of )SM channels is necessary* #n this e'ample a frequency is re-used in every +, th cell -. reuse factor +,
&esource% Ire+uency spectrum G Spectrum siJe strongly affect ase station roll out, G &e-use of -SM channels is necessary, 1 T&@ use 1 -SM channel G >xample, Malaysia% 3 !#,A M(J /B 1!# -SM channels 3 = of T&@ per cell% BD, -oo) capacity per ase station .xx >rlang2, G >xample, &ussia% 3 # M(J /B !" -SM channels 3 Maximum K1,E T&@ per cell / a )enser ase station network will e nee)e) for serving increasing traffic .xx >rlang2 G -oo) ra)io5fre+uency planning an) use of LsmartM features enales a tight re- use of -SM channels 3 'ower control ? Moile an) 6TS a)Nust their output power as low as possile, a)Nustment ! times per sec, 3 9iscontinuous Transmission .9T@2 ? Moile an) 6TS only transmit when user actually speak, .7ser enefit% less power consumption2 3 Ire+uency hopping ? Moile an) 6TS Nump from -SM channel to -SM channel .#A"ms2, less affecte) y interference,
Area= 50km2 Population= 1 M Subscribers= 346k 15 mErlsub Tra!!ic= 51"0 Erl Spectrum vs, investments *apacity case G Malaysia case,, 3 DT&@5cell/ 3#,D >rl5cell 3 C""T&@, 1E" cells an) E" 6TS nee)e) G &ussia case,, 3 1,E T&@5cell/ E,A >rl5cell 3 13#3T&@, ACE cells an) !CC 6TS nee)e) G Oe nee) D times as many sites for capacity reasonH For illustration purpose only the conclusions and calculations are simplified
Area= 50km2 Population= 1 M Subscribers= 346k Tra!!ic= 51"0 Erl Spectrum vs, investments -asestation e+uipment cost only G >+uipment prices, Malaysia 3 6TS 15151 ; ext,ca #!,"""P 3 T&@ D,"""P G >+uipment prices, &ussia 3 6TS 15151 3","""P 3 T&@ D,"""P Units Capex Units Capex BTS 50 2 100 000 300 9 000 000 TRX 750 4 500 000 150 900 000 Sum 6 600 000 9 900 000 50 % Malaysia case Russia case For illustration purpose only the conclusions and calculations are highly simplified Transmission, BSC and software cost left out.
Network Quality, some Q'8s G Minutes per )roppe) call 3 Summary of all traffic minutes )ivi)e) y numer of )roppe) calls )uring a perio) of time .e,g, Oeek5month2 3 Typical values% E"-1E" minutes, G 6locking5*ongestion 3 *all attempts that meet locking, all resources are occupie), 3 The network is )imensione) to meet a certain traffic level in the usy hour, Typical )imensioning values .-oS2% ! - E F Typical values measure) in the networks% " - E"; F
Network Quality, challenges G (ow to measure customer perceive) +uality: 3 7nmanne) active measurement units, G New an) a)vance) services 3 Iast )evelopment an) )eployment of new services, 3 8ncrease) complexity, oth for network an) moile, G 3,party content provi)ers 3 Timeout,,, Not availale,,, 3 Service 4evel $greements, (ow )o you know what is )elivere): 3 New an) a)vance) measurement systems for testRmonitoring, G &oaming 3 (ow well are we ale to keep foreign roamers in our network 3 an) how are our roamers aroa) )oing: 3 $)vance) measurement systems .signalling2 for testRmonitoring,
>nvironment Base station location: Aim to minimise the effect of masts and antennas on the local environment. Trndelag theatre Tree-mounted antenna.. Antenna Vindern Tyical antenna- installation in a city en!ironment "ini-BT# mounted on a ole $y the %&ord
Thank you for your attentionH $))itional sli)es Telenor Moile, <perationsRTechnology Morten &aaum
6ase stations in Qaliningra) 5003000 in$abitants 1" base stations
Ohich cell covers where in Qaliningra):
*$'>@ reporting, >nterprise &eporting input form #$%m MH-C3P45 C$mpany C$&e 'e%i$& T%ansacti$n type'e%i$& Cu%%ency (ate Time ,6+ Bud7et ++, +8*69*,66, +6:68:,; )43201 )43202 )43203 )43200 0 Cape' !MTS 0<TD2 CAPEX UMTS - RAN )43221 CAPEX UMTS - Core Network )43222 CAPEX UMTS - Transmission )43223 Total Cape' !MTS )43220 0 %ther Cape' related to moile operations 0<TD2 CAPEX Services )43231 CAPEX IT )43232 CAPEX Misc. oter mo!i"e )43233 Total other Cape' related to moile operations )43230 0 Total Cape' related to moile operations 0<TD2 )43250 0 Ca#e$ re"ate% to non-mo!i"e !&siness areas '(T)* )43260 Total C3P45 0<TD2 )43240 0 Telenor mHori/on C3P45 C$mpany *ame Total Cape' )SM/)P(S Cape' )SM/)P(S 0<TD2 CAPEX +SM,+PRS - -SS CAPEX +SM,+PRS - Core Network CAPEX +SM,+PRS - Transmission
Technical in)icators, >nterprise &eporting input form Telenor m'ori(on Iorm )et*or+ , Tra%%ic "'-)-TT.A/012 *ompany *o)e *ompany Name 'erio) Transaction type *urrency 4ast perio)9ate Time 32 Vimel3om 413 Actual 5#6 1117s 414 43.14.4114 22:49:45 GSM CORE NETWORK Number of MSC cum.! MSC C"# load $ %& ' ()ailability, *N ()ailability, +MS ()ailability, SMSC GSM RADIO ACCESS NETWORK Number of Cell Sites cum.! Total number of cells Total number of T,- Call Setup Success ,ate Congestion, number of cells with $ &' congestion Call minutes per dropped call M."! Theoretical capacity of radio networ/ Busy hour traffic, for all cells accumulated TRANSMISSION BSC0BTS transmission lines, ' own lines Core networ/ transmission lines, ' own lines COVERAGE &o*erage population "$M!"#$ (+) &o*erage geography "$M!"#$ (+) &o*erage population ,MT$(+) &o*erage geography ,MT$ (+)
Technical information as )efine) in >nterprise &eporting .12 GSM CORE NETWORK +umber o! MS- 6cum37 +o3 o! mobile s%itc$es in t$e net%ork MS- -P8 loa& ' 65 # # o! MS-s in t$e net%ork %it$ -P8 loa& ' 65# in Bus9 1our3 6-entral Processin) 8nit7 A4ailabilit9: /+ # 8p;time 4s ma( possible time pr perio& 6/ntelli)ent +et%ork no&es7 A4ailabilit9: <MS # 8p;time 4s ma( possible time pr perio& 6<oice Mail S9stem7 A4ailabilit9: SMS- # 8p;time 4s ma( possible time pr perio& 6SMS -entre7 TRANSMISSION BS-;BTS transmission lines: # o%n lines 2elations$ip bet%een= +umber o! o%n transmission linksle)s use& !or BS-;BTS connections 4s3 total no o! transmission links BS-;BTS 6o%n >lease& lines73 -ore net%ork transmission lines: # o%n lines 2elations$ip bet%een= +umber o! o%n transmission linksle)s use& !or core net%ork connections 4s3 total no o! transmission links in t$e core net%ork 6o%n >lease& lines73 -ore net%ork transmission links= BS- ; -ore: /nter;-ore: -ore ? P,/ 6Point o! /nterconnect7 COVERAGE -o4era)e population @SM@P2S 6#7 Percenta)e o! population in t$e license& area t$at is co4ere& b9 t$e carrierAs net%ork -o4era)e )eo)rap$9 @SM@P2S 6#7 @eo)rap$ical area co4ere& b9 t$e net%ork as a percenta)e o! t$e license& area -o4era)e population 8MTS6#7 Percenta)e o! population in t$e license& area t$at is co4ere& b9 t$e carrierAs net%ork -o4era)e )eo)rap$9 8MTS 6#7 @eo)rap$ical area co4ere& b9 t$e net%ork as a percenta)e o! t$e license& area
Technical information as )efine) in >nterprise &eporting .!2 GSM RADIO ACCESS NETWORK +umber o! -ell Sites 6cum37 Total number o! sites %it$ @SM ra&io eBuipment at t$e en& o! t$e perio&3 A site location %it$ "00 an& 1C00 eBuipment counts as one3 Total number o! cells Total number o! cells in t$e @SM net%ork3
Total number o! T2D Total number o! T2D in t$e @SM net%ork -all Setup Success 2ate 8sin) &ata !or 3 busiest $ours o! last %eek o! perio& 6as !or .412407= 6-all setup attempts ? 8nsuccess!ul setups7 -all setup attempts3 -alculation base& on counters !rom t$e BSS net%ork 6i3e3 Success!ul call setup = T-1 seiEure3 T-1;'T-1 $an&o4ers e(clu&e&73 8nsuccess!ul setups =' 20;!ailures: net%ork !ailures: blockin)F -on)estion: number o! cells %it$ ' 5# con)estion +umber o! cells reportin) '5# con)estion on tra!!ic c$annels &urin) last %eek o! perio&3 -all minutes per &roppe& call 6MGP7 8sin) &ata !or %$ole last %eek o! perio&= = 6Accumulate& Erlan) tra!!ic per cell7H60 +o3 o! &roppe& calls ,2 = 6Accumulate& call minutes !or all cells7+o3 o! &roppe& calls T$eoretical capacit9 o! ra&io net%ork 8sin) Erlan) B !ormula= -alculate t$e t$eoretical capacit9 o! t$e total ra&io net%ork b9 summin) Erlan) !i)ures 6t$eoretical capacit9 at planne& @oS7 o! eac$ cell3 -apacit9 !i)ure to be calculate& at en& o! last %eek o! perio&3 6E3)3 1 cell %it$ 2 T2D = 14 T-1 at 3#@oS=' C3C Erlan)7 Bus9 $our tra!!ic: !or all cells accumulate& 8sin) last %eek o! perio&= Sum o! in&i4i&ual Bus9 1our tra!!ic 6Erlan)7 !or eac$ cell in t$e ra&io net%ork3 8se mean 4alue o! 3 busiest $ours as Bus9 1our tra!!ic per cell 63 &i!!erent &a9s in t$e %eek73