========================

HTRI Xchanger Suite 7

========================
This file contains the latest information on HTRI Xchanger Suite 7. Check this
file for any last-minute notes not included in the HTRI Xchanger Suite Online He
lp.
See the Installation Guide (InstallationGuide_HXS7.pdf) on the installation medi
a for
detailed installation and licensing instructions.
General
=========
HTRI Xchanger Suite 7 is an integrated set of components for designing and ratin
g
different types of heat transfer equipment. The suite consists of a Microsoft Win
dows
Graphical User Interface (GUI) and a set of calculation modules for shell-and-tu
be
exchangers (Xist), hairpin exchangers (Xhpe), jacketed pipe exchangers (Xjpe), air-
cooled
exchangers (Xace), economizers (Xace), fired heaters (Xfh), plate heat exchangers (
Xphe),
and spiral heat exchangers (Xspe), as well as rigorous vibration analysis of a si
ngle tube
(Xvib), and heat exchanger selection.
Additional calculation modules will be available in the future.
System Requirements for Xchanger Suite 7
============================================
- Microsoft Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows
Server 2008,
and Windows 8 operating system
- 32- or 64-bit processor
- 512 MB RAM for Microsoft Windows XP/2003; 1 GB RAM for Windows Vista/7/2008/8
- Up to 500 MB available hard drive space for the selected modules
- SVGA (800 x 600 resolution) or higher graphics adapter and display
Windows Vista, Windows 7, and Windows 8 Users:
HTRI Xchanger Suite 7 has been tested and runs successfully on the 32-bit and
64-bit
versions of Windows Vista, Windows 7, and Windows 8.
Windows NT/95/98/Me/2000 Users:
Microsoft no longer supports Windows NT/95/98/Me/2000. HTRI Xchanger Suite 7 i
s not
supported on these older Microsoft operating systems.
Administrative Permissions
============================
Installation of HTRI Xchanger Suite 7 requires administrative privileges. If you
attempt
to install or uninstall without administrative privileges, the installation / un
installation
stops. After installation, the program runs using standard user privileges.
eLibrary 2.0.6 Now Included with Xchanger Suite 7
===================================================
HTRI eLibrary is required to access the HTRI Member Center Website (http://www.h
tri.net)
and view secured HTRI files (HDOC files). HTRI eLibrary is now installed with Xc
hanger
Suite 7. If you choose to install eLibrary, the installer automatically removes
older
versions of eLibrary (version 2.0.4 and earlier). HTRI eLibrary will be uninstal
led when
Xchanger Suite 7 is uninstalled.
HTRI eLibrary opens the door to a wealth of information on state-of-the-art tech
nology in
heat transfer and fluid flow, reflecting over 50 years of proprietary research.
It provides
access to HTRI publications, the HTRI Design Manual, technical bulletins, techni
cal reports,
software documentation, and much more. HTRI premium content is available to memb
er companies
based on the level of membership.
For questions about membership level, contact membership@htri.net.
Previous Versions of Xchanger Suite
=====================================
Different versions of HTRI Xchanger Suite can exist side-by-side. Xchanger Suite
versions
5, 6, and 7 can be installed on the same computer, allowing you to run cases in
current and previous versions. To use multiple versions, they must all be instal
led to
the same ROOT folder, such as C:\HTRI or C:\Program Files\HTRI.

Only one installation of each major version is allowed at a time, so you cannot
have
multiple installations of a single version number.
Network (Red NetHASP) Device Users
====================================
Xchanger Suite 7 requires a newer version of the Sentinel HASP Device Driver to
be
installed on the License Server where the red key is attached. To install the up
dated
driver on the License Server, run HASPUserSetup.exe from the Xchanger Suite 7 in
stallation
media. Previous versions of Xchanger Suite and eLibrary will continue to work wi
th the new
device driver.
Unlike the older Xchanger Suite 6, Xchanger Suite 7 does NOT use a NETHASP.INI f
ile.
In order to tell the client PC where to find the License Server, use the followi
ng steps:
1. On the client computer, open a web browser and go to http://localhost:1947. O
n the left
side, select Configuration, then click the Access to Remote License Managers
tab.
2. Verify that Allow Access to Remote Licenses and Broadcast Search for Remote L
icenses is
checked.
3. In the Specify Search Parameters box, add the IP address or DNS name of the L
icense
Server where the red key is attached.
4. Click SUBMIT and wait 2 full minutes for the changes to take effect.
The Internet portion of eLibrary 2.0 still uses a nethasp.ini file. If your Lice
nse Server
is in a different subnet or VLAN from the client computer, use a nethasp.ini fil
e to tell
Internet Explorer where to find the License Server. A sample nethasp.ini file is
on the
Xchanger Suite 7 installation media. Edit the line NH_SERVER_ADDR= to the IP Add
ress or
fully qualified server name of your License Server. Then, save the file to each
client
computer in the C:\Windows\System32 folder (or C:\Windows\SYSWow64 for 64-bit op
erating
systems).
Security Device Driver Installation
=====================================
The HASP device driver is now required for all installations, no matter what typ
e of
license is used. If you already have a newer HASP device driver or do not wish t
o reinstall
the driver, uncheck the HASP SRM Driver during installation.
Shared FileServer Client Installation
=======================================
After the software is installed for a shared fileserver, the clients must run
SetupHXS7-Client.exe in the HXS7-Client directory. Note that the client is not a
llowed to
choose the HTRI Xchanger Suite components to install. Those installed in the sha
red network
installation are automatically selected.
HTML-based Help Files
=======================
HTRI Xchanger Suite 6 and 7 use a new help system format (WebHelp). This new for
mat is
browser-based and displays in your default internet browser. HTRI recommends usi
ng Internet
Explorer 6.0 and later, but Firefox 3 and later should also work. Enable JavaScr
ipt for
best results.
No Print Preview for Multiple Cases
=====================================
You cannot request a print preview for more than one case at a time.
File Installation Log
=======================
A text file "HXSFileset.bin" (stored in the HTRI Xchanger Suite folder) lists al
l Xchanger
Suite 7 files installed on your computer system. This file is useful for trouble
shooting
installation issues. If you do not wish to write the installation trace log, run
Setup.exe
from the command line as
Setup.exe /NOTRACE
Doing this makes the installation slightly faster at the expense of troubleshoot
ing capability.
Silent Installations
======================
HTRI does not support silent or rescripted installations or uninstallations. HTR
I typically
recommends against silent installations because the InstallShield response file
mechanism
is not very flexible for handling variant systems. Therefore, we cannot guarante
e success
with a silent install. However, HTRI products do have options to create a silent
install.
Running "setup.exe -r" creates a .ISS response file. A response file contains th
e
information that an end user would enter as responses to dialogs when running a
normal setup.
The .ISS file is a plain text file. "setup.exe -r" records your setup choices in
a file
named "setup.iss". You may need to search the computer for the location of this
file after
its creation.
To use the setup.iss file to install silently, place the setup.iss file in the s
ame folder
as the installer executable (setup.exe), and run the setup with the "Setup.exe -
s" parameter.
A "Setup.log" file is created that captures setup information, including whether
the
installation was successful. Please check this log to be sure the installation w
orked.
For more information about the setup.iss file and silent installations, please s
ee
http://kb.flexerasoftware.com/selfservice/viewContent.do?externalID=Q101901
System Registry Correction
============================
The \HTRI\Shared folder contains a batch file named "FixRegistry.bat". This batc
h file
registers all the self-registering files distributed with Xchanger Suite 7. Note
that
the installation program automatically handles the registration of the files-this
batch
file is intended for remedial purposes only if the installation program fails or
the
system becomes corrupt during operation.
For more information on HTRI Xchanger Suite 7, select the Help Topics item on th
e HTRI
Xchanger Suite Help menu.
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Frequently Asked Questions
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The installation is asking for a Product Code. What is my Product Code?
The Product Code is a 16-character long code in the form
XXXXX - XXXXXX - XXXXX
The Product Code is sent via email to each of our Member Companies. If you hav
e a
valid product code for eLibrary, the same product code works for Xchanger Suit
e 7.
Once Xchanger Suite 7 or eLibrary 2 is installed, the Product Code is auto-
filled for subsequent installations. You should not need to type it again.
If you do not know or cannot find your company's Product Code, send an email t
o
support@htri.net requesting the Product Code. Include your full registered
company name, address, and country for a faster response.
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When starting Xchanger Suite, I see an error message: "Xchanger Suite was
unable to find a valid license". What do I do?
Xchanger Suite performs a check for a valid security device when starting the
program. This message indicates that it could not find the security device or
could not get a proper license to run.
1. Verify that you have a valid local TimeHASP key attached to your USB port.
Try moving the device to a different port.
2. Contact your network administrator to make sure that you have a valid NetHA
SP
installed on your network.
3. Run the HTRI License Manager utility from the Start Menu, and verify that
your computer can see a license for Xchanger Suite 7. Use the utility to
send a Diagnostic Report to HTRI. The information sent to HTRI
Technical Support helps us troubleshoot the problem.
If all else fails, contact HTRI Technical Support (support@htri.net) with the
details of the problem, including the exact text of any error messages.
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When starting eLibrary, I see an error message: "Sentinel HASP key not found
(H0007)." What do I do?
Error H0007 indicates that the program could not find a local or network
license.

1. If you use a (black) TimeHASP, make sure that the device is attached and
that the red light inside the device is turned on. Try another USB port.
2. If you use a network license from a network license server, see the above
section titled "Network (Red NetHASP) Device Users" for instructions to
connect to the network license server.
3. If you use a software-based license (SL), run the HTRI License Manager
Utility from the Start Menu, and verify that your computer can see a
license for Xchanger Suite 7. Use the utility to check for an updated
license if one is available.
If all else fails, use the License Manager utility to send a Diagnostic Report
to HTRI, or contact HTRI Technical Support (support@htri.net) with the details
of the problem, including the exact text of any error messages.
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Whenever I try to open the HTRI secured website, I get error messages indicating
that the system is not allowing access to the page. How can I get around this?
1. Installation of the HTRI eLibrary program is required to view content on th
e
HTRI Secured Website (http://www.HTRI.net). eLibrary is a separate program
but is included with the Xchanger Suite install.
2. HTRI eLibrary 2.0 is designed to work with the 32-bit version of Internet E
xplorer.
It does not work with other browsers such as Firefox or Chrome.
3. If you see an Information Bar or message about an HTRI Addon or ActiveX con
trol,
you must click on the message and ALLOW the HTRIWebCx.ocx addon to run.
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When opening documents on the HTRI Website, I see a Certificate Error and then i
t
asks for a Username and Password. How do I view the documents?
You probably need to update the Root Certificates in Windows. The Root Certifi
cate
Update (KB931125) is available from Microsoft on Windows Update, at
http://windowsupdate.microsoft.com. Once the update is installed, you will not
need a username or password to download the documents.
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Does eLibrary 2.0 work with the latest version of Adobe(R) Acrobat and Adobe Rea
der?
This version of eLibrary does not require Adobe(R) Acrobat or Adobe Reader. It
contains its own reader application.
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Technical Support
===================
If you experience difficulty with HTRI eLibrary, please contact Technical Suppor
t via email
at support@htri.net or by phone at +1.979.690.5055 (Worldwide) or +44 (1483) 685
103 (EMEA).
====
Heat Transfer Research, Inc. All rights reserved.