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MVA Jump Start

Module 8
Archiving & Monitoring
Module Overview
Describing the Archiving Service
Describing the Monitoring Service
Configuring Archiving and Monitoring
Lesson 1: Describing the Archiving Service
Features and Components of the Archiving Service
IM Archiving
Conferencing Compliance
Archiving Configuration
Archiving Policy Options
Features and Components of the Archiving Service
Features:
Collocation on Front End Servers
Exchange Integration option
Searchable transcript of archived information
SQL Store Mirroring
Components:
Unified Data Collection Agents
Archiving Data Storage
SQL Server Database
Microsoft Exchange
IM Archiving
Archived:
Content of peer-to-peer instant messages
Content of multiparty instant messages
Content of web conferences
Whiteboards and Polls
Not archived:
Peer-to-peer file transfers
Audio/video
Desktop/Application sharing
Conferencing Compliance
Archived:
Content of peer-to-peer instant messages
Content of multiparty instant messages
Content of web conferences
Whiteboards and Polls
Not archived:
Peer-to-peer file transfers
Audio/video
Desktop/Application sharing
Archiving Configuration
Pool
Sites
Global
Microsoft
Redmond
Pool-1 Pool-2
Dublin
Pool-1
Scope:
Archiving is not enabled by default
Turn Archiving on or off
Archive IM sessions only
Archive both IM and conferencing sessions
Enable Exchange Integration
Enable Purging
Archiving Policy Options
User
Sites
Global
Microsoft
Redmond
User-1 User-2
Dublin
User-1
Scope:
Controlled through ExchangeArchivingPolicy parameter
ExchangeArchivingPolicy parameter values:
Uninitialized
UseLyncArchivingPolicy
NoArchiving
ArchivingToExchange
Lesson 2: Describing the Monitoring Service
Features and Components of the Monitoring Service
Quality of Experience and Call Detail Recording
SQL Server Reporting Services
Monitoring Policy Options
Features and Components of the Monitoring Service
Features:
Richer reporting, including dashboard views
Comprehensive data for usage tracking and diagnosis
New management features
Optimized infrastructure
Components:
Unified data collection agents
Monitoring databases
Systems Center Operations Manager (SCOM)
Monitoring Server Reports
Quality of Experience and Call Detail Recording
Front End
Servers
Caller
Remote SQL
database
User view
(SSRS)
SQL Server Reporting Services
Monitoring Policy Options
Cmdlet example:
Get-CsQoEConfigurtation | fl
Set-CsQoEConfiguration Identity Global EnableQoE $True
-KeepQoEDataForDays 365
Lesson 3: Configuring Archiving and Monitoring
Implementing the Archiving Service
Configuring the Archiving Service
Implementing the Monitoring Service
Configuring the Monitoring Service
Implementing the Archiving Service
You must define the following:
Scope - The scope of archiving support required in your organization
Critical Mode - Whether to run Lync Server 2013 in critical mode, which
blocks IM or Web conferencing sessions if archiving fails
Management - How archived data is to be managed
Purging - Whether to enable purging of archived data, and if so, how
purging is to be implemented
Configuring the Archiving Service
Create the appropriate topology:
Define SQL Store for Archiving
Configure server-to-server authentication
Configure required policies:
Global
Site
User
Enable or disable archiving for communication:
Internal
External
Both
Implementing the Monitoring Service
Steps to implement monitoring:
1. Deploy Microsoft SQL Server

- Deploy SQL Server Reporting Services


- Verify the web service URLs
2. Define SQL Store in topology
3. Associate SQL Store to Lync Pool(s)
4. Deploy Monitoring Server Reports
Configuring the Monitoring Service
Configure the Monitoring service by using:
Lync Server Control Panel
Lync Server Management Shell
Configure data purge:
Default is 60 days
Configure QoE and CDR for same number of days
Module Review and Takeaways
Review Question(s)
Real-world Issues and Scenarios
Tools
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