Payment Card Processing

Payment Card Processing
(SDBIL-
IV)
H E L P . S D B I L I V P C
Release 4.6C
Payment Card Processing (SD-BIL-IV S!P !"
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Co$yrig't
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S!P !" Payment Card Processing (SD-BIL-IV
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Icons
Icon )eaning
Cautio
,"ample
Note
4ecommedatio
Syta"
#ip
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Contents
Payment Card Processing (SD-BIL-
IV ........................................................................ *
Payment Cards in Sales and
Distri+,tion..................................................................................................-
Payment
Card ...............................................................................................................................................
.
B,siness Partner - Payment Card
Processing........................................................................................&%
Payment Cards in )aster
Data..................................................................................................................&&
Payment Cards in Sales
/rders................................................................................................................&#
Payment Card
Plan.....................................................................................................................................&(
Creating Sales /rders - /ne Payment
Card ............................................................................................&*
Creating Sales /rders - ),lti$le Payment
Cards ...................................................................................&-
!,t'ori0ation .................................................................................................................................
.............&.
Paymet Card )terface to Clearig
<ouses ..........................................................................................20
Settig ad Carryig +ut
AuthoriAatio ..................................................................................................25
4is$ %aagemet for Paymet
Cards ....................................................................................................2B
C'anging Sales /rders 1it' Payment
Cards ..........................................................................................#2
Re3erencing Sales /rders 1it' Payment
Cards......................................................................................(%
Payment Cards in
Deli4eries.....................................................................................................................(#
Payment Cards in Billing
Doc,ments ......................................................................................................((
5or6 Lists in Payment Card
Processing .................................................................................................(4
Internet
7,nctions ......................................................................................................................................
(6
Proc,rement Card
7,nctions....................................................................................................................(-
Payment Card Processing (SD-BIL-IV
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P,r$ose
Paymet cards fre?uetly replace cash as a meas of paymet' becomig idispesable to
customers ad valuable tools for busiesses. #he importace of paymet cards re?uires their
itegratio ito moder busiess processes.
Paymet card processig i the 415 System offers you a !ide rage of fuctios i Sales ad
*istributio' 4etail poit of sale' 9iacial Accoutig' ad )teret commerce. )t cotais the
basic tools you eed to hadle paymet cards i a variety of busiess eviromets.
Integration
Sales and Distri+,tion (SD
)stall the S* compoet to process paymet card data i master records' sales orders' ad
billig documets. (ith this compoet' you caC
_ )tegrate paymet card activities ito the sales' delivery' ad billig processes
_ ,"chage iformatio !ith clearig houses for authoriAatio
_ %aage complicated sales scearios ivolvig paymet cards
_ <adle procuremet cards
Paymet cards play a importat role i 4is$ %aagemet D,"t.E. As of 4elease 7.0' you ca
use
paymet cards to secure paymet guaratee for your receivables.
#o cofigure paymet card fuctios' choose Billing _ Payment cards i CustomiAig for Sales
ad *istributio.
7inancial !cco,nting (7I
)stall the 9) compoet to carry out settlemet ad paymet fuctios to complete your
activities
i Sales ad *istributio' ad process paymet card data i accoutig documets. (ith this
compoet' you caC
_ Set up a ope item:maaged' geeral ledger accout for each clearig house
_ 4ecord processig fees charged by the clearig house for its services
_ %aage iformatio set bac$ by clearig houses to accept or reFect card trasactios
_ Carry out bill:bac$ processig !he a customer disputes a trasactio
Retail
)stall the 4etail compoet to process paymet card trasactios from poit of sales GP+SH
systems. (ith this compoet' you caC
_ Carry out authoriAatio from e"teral systems
_ )mport data ito the 415 System from e"teral systems
_ Process P+S data i billig ad accoutig documets
Internet !$$lication Com$onent (I!C
)stall the )AC compoet to do busiess o the )teret. (ith this compoet' you caC
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_ Automate order etry
_ <adle electroic paymet
H,man Reso,rces (HR
)stall the <4 compoet to process !al$ig cards DPage 6E. #his is ot a e! fuctio'
ho!ever.
(al$ig card processig has bee a part of the stadard system i #ravel ,"peses sice
4elease 5.0*.
Constraints
Although ba$s ad purchasers are icluded i the paymet card cocept' this first phase of
paymet card processig has bee desiged specifically for merchats.
Payment Cards in Sales and Distri+,tion
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P,r$ose
) Sales ad *istributio' you ca eter paymet card data i the sales order ad use it
throughout the order to cash cycle.
Process 3lo1
_ SAP AG
!,t'ori0ation
Clearing
'o,se
Settlement
Sales order
Card
in3o
Deli4ery
Billing
doc,ment
Card
in3o
Card
in3o
C'ec6 3or 4alid
a,t'ori0ation
!cco,nting
!,t'ori0ation in3ormation doc,ment
;. (he you create a sales order DPage ;2E' you ca eter credit card data maually' or
copy it from the payer master record. Iou ca eter oe card i the sales order overvie!
scree. Iou are able to eter multiple cards' or multiple authoriAatios o oe card' i
the paymet card pla i the sales order header. #he system automatically authoriAes
DPage ;6E the sales order !he you save it.
2. At a later time' you create the delivery DPage 52E. #he authoriAatio may have e"pired i
the meatime' so the system chec$s to esure that it is still valid. )f the authoriAatio is
o loger valid' the system tells you to reiitiate authoriAatio i the sales order. Iou
complete ad save the delivery.
5. (he all the items are pic$ed' pac$ed' ad goods issue is posted' you create a billig
documet DPage 55E. <ere' paymet card data is copied from the sales order' or
uploaded directly ito the billig documet from a e"teral system' as i the case of
poit of sale. #he system uses the authoriAatios i the paymet card pla to calculate
billig amouts. Iou process the billig documet ad release it to 9iacial Accoutig.
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Res,lt
(he you release the billig documet' the system copies the paymet card iformatio' billig
amout' ad authoriAatio iformatio ito the acco,nting doc,ment. ) accoutig'
receivables are posted to a special cash clearig accout for the clearig house. #he
appropriate
settlemet process is the carried out accordig to the category of the card used. 9or istace'
if
a procuremet card is used' additioal data about the purchase is submitted for settlemet.
Payment Card
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Payment Card
De3inition
Card used for cash:free paymet i a variety of busiess trasactios' from buyig goods at a
local store or over the )teret' to procurig goods ad services o behalf of a compay.
#he mai paymet card categories ivolved i paymet card processig i the SAP
eviromet
areC
_ Credit cards
8sed for purchasig goods ad services !ith regular billig' usually !ith e"teded credit.
_ Customer cards
8sed by customers to buy goods ad services from a specific merchat or group of
merchats.
_ *ebit cards
8sed as a meas of cashless paymet. #he cardholderJs ba$ accout is debited istatly.
_ Procuremet cards
)ssued o behalf of compaies to employees for purchasig items up to a give amout.
_ (al$ig cards
)ssued o behalf of compaies to employees for purchasig a !ide rage of goods ad
services for compay travel.
#he paymet card fuctios i Sales ad *istributio GS*H allo! for sales ivolvig these
categories of cards' !ith the e"ceptio of !al$ig cards' !hich are supported by <uma
4esources G<4H' ad debit cards' !hich are supported by 4etail GSAP 4etailH usig poit of sale
GP+SH.
B,siness Partner - Payment Card Processing
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B,siness Partner - Payment Card Processing
De3inition
A perso' group of people' or compay outside of your orgaiAatio !ith !hom you trasact
your
paymet card busiess.
#he differet parters ivolved i card processig i the SAP eviromet are theC
_ Cardholder
8ses a paymet card to purchase goods ad services.
_ %erchat
Provides goods ad services ad accepts cards as paymet.
_ Clearig house
)ssues authoriAatios ad provides services for processig settlemet data supplied by
the merchats.
#he paymet card fuctios i Sales ad *istributio focus o busiess trasactios bet!ee
the merchat ad the clearig house.
Payment Cards in )aster Data
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Payment Cards in )aster Data
8se
#o ?uic$ly ad efficietly process sales orders !ith paymet cards' you ca store card data i
the
payer master record. (he you create a sales order' you simply call up a list of cards for the
customer usig the matchcode o the payment card number field. #he system automatically
copies the card data ito the sales order for the card or cards that you choose from this list.
#he oe:time customer record is a collective accout' i the master record' for a group of
urelated customers. 9or this reaso' you caot maitai paymet card data for oe:time
customers.
7eat,res
Iou ca eter the follo!ig card iformatio i the payer master recordC
_ Card type' for e"ample 3)SA' %C' or A%,-
_ Card umber
#he system chec$s the card umbers you eter to esure that they correspod to the
umberig stadards of the relevat paymet card compay Gfor e"ample' chec$ig to ma$e
sure that a 3isa card umber begis !ith K7KH.#his reduces the ris$ of havig to go through a
legthy authoriAatio process i the sales order !ith a icorrect card umber.
#he system also chec$s to esure that a paymet card belogs to oly one customer. Iou
caot eter oe paymet card i t!o differet master records.
_ ,"piratio date
_ Cardholder or compay ame as it appears o the card
_ Card category' such as credit card' customer card' or purchasig card
_ 0loc$ig reaso
)f re?uired' you ca bloc$ the paymet card by eterig a reaso' for e"ample 01 for Lcard
stoleM. Iou maitai bloc$ig reasos i CustomiAig for paymet cards i the 0illig
sectio of the )%G.
A bloc$ is for a particular paymet card oly. )f oe of the customerJs paymet cards is
bloc$ed' he or she may use aother.
Also' a bloc$ does not effect sales documets that have already bee created !ith the card.
Iou ca' ho!ever' ru a stadard search to determie all documets i !hich the card
umber is used.
_ Card valid:from date
_ *efault card
Iou ca assig a default card if there is more tha oe card for a customer. (he you call
up a list of cards for the customer i the sales order' this card is highlighted.
Payment Cards in Sales /rders
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Payment Cards in Sales /rders
8se
(ith this fuctio' you caC
_ Create or chage sales orders !ith paymet cards
_ AuthoriAe trasactios
_ Call up !or$ lists of sales orders !ith paymet cards
7eat,res
0ecause paymet iformatio is particularly relevat i the sales order' the sales order header
icludes a paymet card pla. #he card data you eter i the paymet card pla is used
throughout the order to cash cycle.
Aother mai feature i the sales order is authoriAatio. Paymet card processig allo!s you
the
fle"ibility to authoriAe your sales orders i a variety of !aysC from preauthoriAatio to authoriAig
i batch.
Payment Card Plan
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Payment Card Plan
De3inition
Pla attached to the sales order header ad billig documet header that cotais iformatio
o
paymet cards used i a trasactio.
Iou reach the paymet card pla by choosig Header _ Payment cards.
Str,ct,re
#he paymet card pla cotais a 'eader !hich displaysC
_ #he authoriAed amout
_ #he total sales order value Get value N ta"H
_ #he amout to be authoriAed for the e"t service or delivery as !ell as the date of the e"t
service or delivery
Iou use these fields to process sales orders !ith multiple delivery dates.
#he header icludes a sectio o a,t'ori0ation' idicatigC
_ (hether re?uiremets for the authoriAatio !ere met
#he system uses the re?uiremets that you set i CustomiAig to decide !hether or ot to
authoriAe the sales order. 9or e"ample' you could set the system to automatically authoriAe
complete sales orders. +r' you could disallo! authoriAatio i the sales order ad use a
report to authoriAe i batch at a later time.
_ (hether the system has set a bloc$
_ #he call status of the authoriAatio' detailig if trasmissio to ad from the clearig house
!as successful ad !hether a respose !as received
_ #he results of chec$s by the clearig house o paymet card data
A third sectio i the paymet card pla cotais card items ad a,t'ori0ation itemsC
Card items cotai detail o the paymet card' such as card type' card umber' e"piratio date'
ad billig iformatio
_ AuthoriAatio items cotai detail o the authoriAatio
9or a overvie! of the authoriAatio' scroll right i the authoriAatio item. 9or detailed
iformatio' select a item ad choose *etail. #he system displays all curret iformatio
pertaiig to authoriAatio' icludig codes' accouts' times' ad dates.
Card items ad authoriAatio items at first glace may appear similar. #o tell the differece
bet!ee these items' ote that authoriAatio itemsC
_ *o ot have a Limit to idicator or a ma"imum amout
Payment Card Plan
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_ <ave a traffic light i the status field ad authoriAed amout
#here are t!o additioal features at the bottom of the paymet card pla. #he first is the settled
in +illing docs butto. #his fuctio provides you !ith billig iformatio for cards i the
paymet card pla that have already bee billed. #he secod feature is the man,al
a,t'ori0ation butto. (ith this butto' you ca maually authoriAe a sales order durig a
telephoe call to the clearig house. %aual authoriAatio re?uires special permissio
determied i authoriAatio profile 3O30APOAA#.
Creating Sales /rders - /ne Payment Card
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Prere9,isites
#he paymet pla type Kpaymet card plaK must be assiged to the sales documet type for
the
documet you are processig. Iou ca assig this i CustomiAig for Sales ad *istributio by
choosig Billing _ Payment Cards _ Maintain Payment Card Plan Types.
Paymet card data may oly be etered at the header level' so you caot eter card data for
each item.
#he card authoriAatio must cover the etire sales order value. )f it does ot' the system !ill
!ar
you to reauthoriAe.
7eat,res
(he creatig a sales order you ca defie multiple authoriAatio values for a sigle paymet
card. Choose Header _ Payment Cards ad eter the data for multiple authoriAatios i the
Paymet Card Pla. #o set the system to automatically create multiple authoriAatios for a
sigle
card see user e"it A8#<+4)QA#)+NO3A.8,OSP.)# G i iclude %37=A9Q<H. )f you eed oly
oe authoriAatio you ca eter the data directly i the fast etry field i the sales order.
Proced,re
Iou create a sales order !ith a paymet card Fust as you do a stadard sales order.
;. Create a sales order D,"t.E.
2. 8se the fast etry field i the overvie! scree to eter the card type' umber' ad e"piratio
date' or use the matchcode o the payment card number field to select a card listed i the
payer master record. 9or multiple authoriAatios' eter data i the paymet card pla. #his
data is re?uired to cotiue processig the sales order.
#he system chec$s the card umber you have etered to esure that it correspods to the
umberig stadards of the relevat paymet card compay Gfor e"ample' chec$ig to ma$e
sure that a 3isa card umber begis !ith K7KH. #his reduces the ris$ of havig to go through a
legthy authoriAatio process !ith a icorrect card umber.
#he system also chec$s the e"piratio date for ay irregularities ad issues a !arig
message !he it fids past dates or e"piratio dates i the ear future. ) this !ay' if you
type i a icorrect date' the system catches your mista$e. )f the e"piratio date is
approachig' you ca ta$e special care that the card is still valid !he the items are
delivered.
Res,lt
#he system automatically authoriAes card iformatio !he you save the sales order. )t issues a
message iformig you that the authoriAatio !as successful. )f the clearig house reFects the
card data or authoriAatio value' the system bloc$s the sales order ad issues a !arig
message.
#o display curret authoriAatio data' retur to the sales order i display mode. Call up the
paymet card pla to vie! the status of the authoriAatio. Iou !ill be able to seeC
_ )f the system has set a bloc$
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_ (hether the clearig house !as reached
_ #he result of the idividual chec$s at the clearig house
9or a overvie! of a authoriAatio' scroll right i the authoriAatio item. 9or detailed
iformatio'
select the item ad choose Detail. #he system displays all curret iformatio pertaiig to
authoriAatio' icludig codes' accouts' times' ad dates.
Creating Sales /rders - ),lti$le Payment Cards
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Customers may !at to use multiple paymet cards i a sales order' particularly !he the item
prices e"ceed the credit limit of a sigle card. ,ter data for multiple paymet cards i the
paymet card pla attached to the sales order header.
Prere9,isites
#he paymet pla type Kpaymet card plaK must be assiged to the sales documet type for
the
documet you are processig. Iou ca set this i CustomiAig for Sales ad *istributio by
choosig Billing _ Payment Cards _ Maintain Payment Card Plan Types.
Paymet card data may oly be etered at the header level' so you caot eter data for each
item.
#he paymet card authoriAatios must cover the etire sales order value. )f they do ot' you !ill
be !ared to reauthoriAe.
Proced,re
Iou create a sales order !ith paymet cards Fust as you do a stadard sales order.
;. Create a sales order D,"t.E.
2. Choose Goto _ Header _ Payment cards to eter card data.
#he system displays the sales order value Get value N ta"esH.
5. ,ter the paymet card types' umbers' ad e"piratio dates' or use the matchcode o the
payment card number field to select cards listed i the payer master record. #his data is
re?uired to cotiue processig the sales order.
#he system chec$s the card umber ad e"piratio date.
7. ,ter maximum billig amouts for the cards.
Select Limit to' choose Enter' ad eter a amout i the Maximum amount field. #o specify
a ulimited amout for a card' leave the Limit to idicator bla$. Iou ca do this for oly
oe card per order.
Note that splittig amouts bet!ee cards may result i roudig.
=. Choose Back ad save the order.
A customer has ordered R;000 8S* !orth of merchadise ad told you to charge t!o paymet
cards. (he you create the sales order ad eter data i the paymet card pla' you split the
sales order amout bet!ee the t!o cards.
Accordig to !hat the customer tells you about the limits o the differet cards' you eter a
R700
8S* ma"imum amout for oe card' ad a ulimited amout for the other. #he system
authoriAes R700 8S* ad R200 8S* for the cards respectively' ad ivoices the trasactio i
the same !ay.
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Res,lt
#he system automatically authoriAes card iformatio !he you save the sales order. )t issues a
message iformig you that the authoriAatios !ere successful.
)f ay of the card data or authoriAatio amouts are reFected by the clearig house' the system
bloc$s the sales order ad issues a !arig message.
#o dis$lay a,t'ori0ation data' retur to the sales order i display mode. Call up the paymet
card pla to vie! the statuses of the authoriAatios' such asC
_ )f the system has set a bloc$
_ (hether the clearig house !as reached
_ #he result of the idividual chec$s at the clearig house
9or a overvie! of the authoriAatios' scroll right i the authoriAatio items. 9or detailed
iformatio' select a authoriAatio item ad choose Detail. #he system displays all curret
iformatio pertaiig to authoriAatio' icludig codes' accouts' times' ad dates.
!,t'ori0ation
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!,t'ori0ation
8se
(he a customer pays for goods ad services usig a paymet card' the card umber' the
relevat amout ad the payerSs ame ad address are for!arded to the clearig house for
authoriAatio. #he clearig house chec$s this iformatio' ad either authoriAes the trasactio
or turs it do!. A successful authoriAatio is a guaratee of paymet.
Prere9,isites
Iou re?uire a third:party soft!are DPage 20E to carry out authoriAatio.
#he system relies o settigs i CustomiAig DPage 25E for paymet cards to determie ho! ad
!he to carry out authoriAatio.
4is$ %aagemet DPage 2BE affects authoriAatio process.
7eat,res
(ith the authoriAatio fuctios i paymet card processig' you caC
_ Set the system to authoriAe sales orders accordig to a certai set of re?uiremets
_ PreauthoriAe sales orders
_ Automatically authoriAe sales orders
_ %aually authoriAe sales orders
_ *etermie !hich colleagues are permitted to maually authoriAe sales orders
GauthoriAatio profile 3O30APOAA#H
_ 4u a report to carry out authoriAatios i batch (432;A0;0 DPage 57E
_ 4u a report to call up a list of sales orders !ith paymet cards accordig to documet
features that you specify (432;A00; DPage 57E
_ *isplay complete curret authoriAatio iformatio i the paymet card pla DPage ;5E
_ 8se the authoriAatio log to chec$ the history of authoriAatio chages i a sales order'
icludig chage dates ad resposible parties GChoose Enironment _ C!angesH
Constraints
Iou ca carry out authoriAatio i the sales order only. Partial authoriAatio of a sales order
value is ot possible.
Payment Card Inter3ace to Clearing Ho,ses
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8se
#he paymet card iterface is a applicatio soft!are that acts as a bridge bet!ee SAPSs 415
System ad your fiacial istitutioSs soft!are. (e have desiged the paymet card iterface
!ith remote fuctio call G49CH to provide you fuctios to commuicate !ith ay of your
parters' icludig clearig houses' ba$s' credit card compaies' ad merchat services.
7eat,res
#he iterface program supportsC
_ A 49C server ad cliet fuctios to commuicate !ith 415
_ Covertig data from 415Ss output structure to the fiacial istitutioSs structure
_ Commuicatio protocols bet!ee the paymet card applicatio server ad the fiacial
istitutio
_ Covertig data from the fiacial istitutioSs respose format to 415Ss iput format
_ Processig usig multiple 49C servers
_ #ime:out scearios
:ec'nical In3ormation
!,t'ori0ation 7,nction )od,le
SAP ca provide solutios for trasmittig card data to may maFor clearig houses ad other
fiacial istitutios. Cotact your SAP cosultat for more iformatio.
#he stadard system icludes the fuctio module CC"#D$"%TH$&'M%L"T'() that you ca
use to test the authoriAatio process before obtaiig soft!are from your clearig house' or
!ritig your o!. SAP also provides the testig fuctio CC"#D$&ETTLEME)T$&'M%L"T'()
for 9iacial Accoutig G9)H.
(he you trigger the authoriAatio fuctio' the system accesses the logical destiatio that
you
have specified i CustomiAig. #his is either a SAP iteral system' or a e"teral program
G49CH. Choose &ales and Distribution _ Billing __Payment cards _ "ut!ori*ation and
settlement _ Maintain clearing !ouse _ &et aut!ori*ation+settlement control per account i
CustomiAig to set the fuctio module for authoriAatio.
)f you do ot replace the fuctio module CCA4*OA8#<OS)%8.A#)+N !ith your
o!' the system oly sim,lates authoriAatio' eve i a productive system.
Data 7lo1
AuthoriAatio data is provided by the 415 callig fuctio module
&D$CC"#D$"%TH$C"LL$#,C !ith four tablesC
_ CC"%T : Primary re?uest iformatio
_ CC"%T$H : Additioal iformatio for procuremet cards at header level
!$ril #%%& #&
_ CC"%T$' : Additioal iformatio for procuremet cards at item level
_ CC"%T$# : 4espose message
#he iterface program coverts the first three tables' maps the data to the re?uesterJs format'
seds the data through the coectio to the fiacial istitutio' ad !aits for the respose.
#he
program the seds the respose' via CCA8#O4' to the origial 415 caller.
415
415 #ermial
415
415 #ermial
415
415 #ermial
415
415 #ermial
415 Applicatio Server Paymet Card )terface Server
Clearig <ouse
*esigate coectio
49C coectio
CCA8#
CCA8#O4
CCA8#O<
CCA8#O)
Remote 7,nction Call Li+rary
49C programs are iteractive programs that eable commuicatio ad data trasfer bet!ee
415 ad e"teral programs. ) register mode' the 49C server program is started before
receivig
a call from 415. )t registers at a SAP gate!ay ad the !aits for 49C re?uests from the 415
System.
(he testig the authoriAatio fuctio' use trasactio S%=6 to create a #CP1)P coectio.
8se register mode ad specify a program )* for the e"teral 49C server. 9ially' set up the
gate!ay to cofigure a multiple 415 applicatio server eviromet. #he 49C .ibrary cotais
the follo!igC
_ #-cListen : Chec$s if a 49C re?uest is available.
_ #-c"ccept : Accepts a icomig coectio.
_ #-c'nstall,unction T 4egisters callable fuctios to allo! the 4fc*ispatch routie to route
49C re?uests properly.
_ #-c'nstall&tructure : )f structures or iteral tables are to be trasferred from a 415 System to
the e"teral program' oly homogeeous structures or tables ca be trasferred.
_ #-c"bort : Seds a error message' if possible' ad closes the coectio.
_ #-cClose : Closes a 49C coectio.
## !$ril #%%&
_ #-cDispatc! : (aits for the e"t fuctio calls.
_ #-cGetData : 4eceives the parameters of a fuctio.
_ #-c&endData : Seds bac$ the retur values.
_ #-c#aise : 4eports errors that occur durig the e"ecutio of a 49C fuctio.
Setting and Carrying /,t !,t'ori0ation
!$ril #%%& #(
Prere9,isites
<o! ad !he the system performs authoriAatio depeds o the settigs you ma$e i
CustomiAig for c'ec6ing gro,$ routies. ) CustomiAig for Sales ad *istributio' choose
Billing _ Payment cards _ "ut!ori*ation and settlement __Maintain c!ecking groups. #he
three mai settigs !hich ifluece authoriAatio areC
_ AuthoriAatio re?uiremets
_ AuthoriAatio horiAo
_ PreauthoriAatio
See the &pecial ,eatures sectio belo! ad the paymet card iterface DPage 20E topic for
iformatio o the may other factors that ifluece authoriAatio.
Setting !,t'ori0ation Re9,irements
#he system automatically authoriAes a sales order !ith paymet cards !he you save it' uless
you specify other!ise. ) the "ut!#e. field' you ca set the system to authoriAeC
_ Automatically for complete sales orders oly
_ ) batch for complete sales orders usig a report DPage 57E
_ Accordig to your o! re?uiremets !hich you set i Billing _ Payment cards _
"ut!ori*ation and settlement __Maintain aut!ori*ation re.uirements
#he re?uiremet is stored i the 415 system as A0AP17 code. )t is assiged to a chec$ig
group !hich i tur is assiged to a sales documet type.
Setting t'e !,t'ori0ation Hori0on
AuthoriAatios may sometimes e"pire before a order is delivered or billed. #o reduce the
chaces that this !ill happe' you may !at to authoriAe orders oly several days before they
are due for shippig' or billig.
#he authoriAatio horiAo specifies the umber of days before the material availability date' or
billig date' that the system is to iitiate authoriAatio. )f a sales order is saved !ithi the
authoriAatio horiAo' the system carries out authoriAatio immediately. )f a sales order is saved
before the authoriAatio horiAo comes ito effect' the system does ot authoriAe at all' or
carries
out preauthoriAatio.
#4 !$ril #%%&
Day % & # ( 4
VIS!; /ne day +e3ore deli4ery creation
!,t'ori0ation
'ori0on
Validity $eriod (&4 days
<e=t material a4aila+ility date
/rder entry in sc'ed,le line
Valid 3or &4 days
) this e"ample' the system has bee set to authoriAe oe day before delivery creatio. #he
system does ot carry out authoriAatio !he the order is saved o *ay 0' rather o *ay 2.
Note
that the authoriAatio validity period has bee set to ;7 days i CustomiAig G"ut!ori*ation and
settlement _ &peci-y aut!ori*ation alidity periodsH. #he trasactio !ill have to be reauthoriAed
if delivery activities ta$e loger tha ;7 days.
Setting Prea,t'ori0ation
Select Preau for preauthoriAatio.
#he system performs preauthoriAatio !he you eter ad save a sales order. ) this
procedure'
a JsoftJ authoriAatio is set to the clearig house !ith a amout of R; to chec$ that the ame'
address ad card umber are correct. ) this !ay' the ris$ of problems !ith the actual
authoriAatio' made at a later date' is reduced.
#he system carries out preauthoriAatio !he the material availability date' or billig date lies
outside of the authoriAatio horiAo' that is' +e3ore the authoriAatio horiAo ta$es effect. (he
the authoriAatio horiAo does ta$e effect' the system does not carry out authoriAatio
automatically. Iou must regularly ru a report DPage 57E to list sales orders due for authoriAatio
ad authoriAe them i batch.
S$ecial 7eat,res
)an,al !,t'ori0ation
Sometimes' you may ot be able to reach the clearig house computer system or techical
problems may occur. ) these cases' you ca call the clearig house ad maually eter the
authoriAatio iformatio they give you i the sales order. Choose Manual aut!ori*ation i the
paymet card pla DPage ;5E. %aual authoriAatio re?uires special permissio determied i
authoriAatio profile 3O30APOAA#.
System Reactions to Doc,ment C'anges
Note that the system automatically reauthoriAes !he youC
_ Add a item to the sales order
_ 4aise the sales order value
!$ril #%%& #*
_ Chage a schedule lie ?uatity
#he system issues a message' !arig you to reauthoriAe !he youC
_ )crease ?uatities i the delivery DPage 52E
_ )crease the value of the billig documet DPage 55E
_ <ave a icomplete delivery for !hich the authoriAatio has e"pired
Batc' !,t'ori0ation
(ith report 432;A0;0 DPage 57E you ca authoriAe documets i batch to support sales orders
ad deliveries !ith log processig cycles.
),lti$le !,t'ori0ations on /ne Payment Card
(he you defie multiple authoriAatios o a sigle paymet card' the system !ill automatically
sca ad choose the authoriAatio amouts' tryig to match the sales order value. ) order of
preferece it !ill loo$ forC
;. the same amouts
2. the e"t largest amout
5. the sum of t!o or more amouts
#he follo!ig e"ample e"plais ho! the system covers a sales order value !ith
the sum of t!o authoriAatios.
Sales order valueC 8S* =00.00
AuthoriAatio ; 8S* ;00.00
AuthoriAatio 2 8S* 200.00
AuthoriAatio 5 8S* 500.00
) this case the system scas the authoriAatio amouts' startig !ith the lo!est of
8S* ;00.00' to fid the value closest to 8S* =00.00 ad chooses AuthoriAatio 5. )t
the scas agai' startig !ith the lo!est amouts' loo$ig for the authoriAatio
closest to the ucovered portio of the sales order value' !hich i this case is 8S*
200.00. )t chooses AuthoriAatio 2' thus coverig the etire sales order value.
System Reactions to 8ns,ccess3,l !,t'ori0ation
) some cases' a authoriAatio may be isufficiet or the clearig house may re?uest a bloc$
for
a lost or stole card. #he system reacts to a failed authoriAatio' byC
_ Settig the overall credit status to UNot approvedS i the sales order header Gstatus BH
_ Settig the authoriAatio bloc$ i the paymet card pla
8se report 432;A00; DPage 57E to process bloc$ed sales orders. Iou ca the reauthoriAe
by removig the bloc$ ad savig the sales order.
_ 4esettig the cofirmed ?uatity to Aero i the sales order ad bloc$ig the etry i the
shippig ide".
4e?uiremets i copyig cotrol prevet the user from creatig ad pic$ig a delivery as !ell
as postig goods issue. #o disallo! subse?uet fuctios' choose &ubse.uent -unctions i
CustomiAig for paymet cards. <ere you ca cotrolC
#6 !$ril #%%&
_ Availability re?uiremets
_ Purchase re?uisitio1assembly
_ *elivery due ide"
_ Copyig re?uiremets for deliveries
_ Copyig re?uiremets for billig documets
_ Pic$ig' pac$ig ad goods issue
Handling 8ns,ccess3,l !,t'ori0ations
)f you ru authoriAatio i batch' the system iforms the appropriate perso !he authoriAatio
is
usuccessfulC the credit cotroller if the authoriAatio is deied due to customer credit' or the
system admiistrator !he techical problems occur. )f you hadle authoriAatio olie' the
system issues a message iformig you of the problem. Iou ca the revie! the various
statuses i the paymet card pla.
Iou ca regularly ru a report to process sales orders !ith authoriAatio problems. 8se the
authoriAatio aalysis report 432;A00; DPage 57E to idetify !he ad !here errors have
occurred durig the authoriAatio process. #he system lists sales orders that have failed
authoriAatio. Iou ca theC
_ 4elease a order !ithout authoriAatio Gad ta$e your chaces o collectigH
_ 4esubmit a order for authoriAatio
_ Chage a order G!hich !ill trigger automatic reauthoriAatio by the systemH
Ris6 )anagement 3or Payment Cards
!$ril #%%& #-
Ris6 )anagement 3or Payment Cards
8se
4is$ %aagemet plays a cetral role !ithi Sales' providig you !ith chec$s ad fuctios to
miimiAe your credit ris$. ) additio to letters of credit ad e"port credit isurace' paymet
cards are amog the paymet guaratee forms that you ca use to isure paymet for sales
order items.
Integration
See 4is$ %aagemet D,"t.E for more iformatio' icludig a compariso D,"t.E of paymet
cards to the other forms of paymet guaratee.
Note that !he a paymet card is used i a sales order' the paymet guaratee form for
paymet cards ta$es precedece over the others ad is activated first.
Prere9,isites
0ecause 4is$ %aagemet affects amouts ad dates i the authoriAatio process' you must
ma$e the appropriate settigs for sales order types i !hich paymet cards are used. Choose
"ut!ori*ation and settlement _ #isk Management -or payment cards i CustomiAig for paymet
cards. <ere' you ca defie paymet cards as a form of paymet guaratee' ad maitai a
appropriate procedure.
7eat,res
) the same !ay as for the credit chec$ i Credit %aagemet' the system sets a iteral
status
for 4is$ %aagemet that iflueces the overall credit status. Iou ca use this status to prevet
certai subse?uet fuctios DPage 25E from beig carried out for documets that have bee
bloc$ed due to paymet guaratee' i this case failed authoriAatio.
C'anging Sales /rders 1it' Payment Cards
#2 !$ril #%%&
P,r$ose
#he customer may !at to add items to a e"istig sales order' or the clearig house may dey
authoriAatio. ) the first case you !ill eed to reauthoriAe ad i the secod to chage the
paymet card pla attached to the sales order.
+ce a card item has bee billed' you caot chage data for the card i the
paymet card pla.
7eat,res
(he you raise a sales order value' the system automatically creates a e! authoriAatio to
cover the differece bet!ee the old ad e! sales order values. #he origial authoriAatio
remais valid ad is applied.
For example, if you add an item to a sales order, increasing
the sales order value from USD 200.00 to USD 250.00, the
system will execute a new authoriation for USD 50.00. !he
first authoriation for USD 200.00 remains valid and will "e
applied.
Process 7lo1
;. Iou call up a sales order to chage paymet card data.
2. Iou revie! the amouts already billed to cards i the paymet pla.
0efore chagig your paymet card data' you ca revie! the billig status of the cards by
choosig the &ettled in billing docs butto at the bottom of the paymet card pla. #his
fuctio provides you !ith iformatio o cards that have already bee billed. Iou ca use
this iformatio to chage the sales order more efficietly.
#he system geerates a list of iformatio icludigC
Card umber
,"piratio date
Charges
Currecy
0illig documets
AuthoriAatio iformatio
5. Iou chage the paymet card pla.
#o delete a card item that has ot bee billed' you must first delete all of its
authoriAatios. )f the card item has already bee billed' you ca o loger delete it. Iou
ca' ho!ever' set the ma"imum amout to the amout already billed. #his esures that
the system !ill ot ta$e the card item ito accout !he creatig e! billig documets.
!$ril #%%& #.
#o add a card item' you simply eter the e! card ito the paymet card pla.
4emember to revie! all ma"imum amouts.
Re3erencing Sales /rders 1it' Payment Cards
(% !$ril #%%&
P,r$ose
(he you create a retur' a credit memo or debit memo !ith referece to a sales order !ith
paymet cards' the 415 System remids you that this sales order icludes paymet cards. Iou
ca the ta$e the cards ito accout !he creatig the target documet.
Process 7lo1
;. Iou create a documet !ith referece to a sales order.
2. #he system determies !hether the sales order cotais paymet cards. )f so' it issues a
message to remid you to ta$e the paymet cards ito accout.
5. Iou revie! the paymet card pla ad item detail i the source documet to decide !hich
paymet cards ad amouts to eter i the e! documet. >o, m,st enter t'is data
man,ally.
7. (he you save the e! documet' the system carries out a KegativeK authoriAatio' i
effect reversig the amout reserved for the trasactio o the customerJs paymet card
accout.
E=am$le
A customer orders t!o lasers from you costig R='000 8S* each. She pays for the items usig
t!o credit cards. Iou create a sales order ad eter the relevat card data i the paymet card
pla. ) doig so' you limit the first card' %asterCard' to R2000 8S*. Iou specify that the 3isa
card is ulimited by leavig the Limited to idicator bla$. Iou authoriAe the amouts ad save
the sales order.
#!o !ee$s after the lasers are delivered' the customer calls to iform you she is returig oe
of
the lasers. (he you create a retur !ith referece to the relevat sales order' the system does
ot automatically copy paymet card data from the sales order. #his is because there may be
several differet !ays of combiig paymet cards ad amouts i the retur. #he system
does'
ho!ever' issue a message remidig you that there are paymet cards i the order that eed to
be ta$e ito accout. Iou call up the paymet card pla i the sales order to revie! the card
dataC
:y$e Card <,m+er E=$. date )a=im,m amo,nt Limit to Stat,s !,t'. amo,nt
)C *4*##*4%2.- %4?%&?%% @6%%% 8SD A
Visa 4..6*%.#-4* %2?%&?%#
)C *4*##*4%2.- %4?%&?%% 4alid?o$en @6%%% 8SD
Visa 4..6*%.#-4* %2?%&?%# 4alid?o$en @4%%% 8SD
#he you decide !hat iformatio you !at to eter i the retur. #here are t!o !ays to create
this retur for R='000 8S*C you ca either credit the full amout of the retur to the first card' or
you ca split the amout bet!ee the t!o cardsC
_ ) the first case' you eter oly the %asterCard i the retur. 0ecause you are !or$ig !ith
oe card' you do ot call up the paymet card pla. )stead' you use the fast etry field i the
!$ril #%%& (&
overvie! scree. Iou may decide to use the paymet card pla' i !hich case you eter the
%asterCard ad leave the Limited to idicator bla$. #he total amout of the retur GR='000
8S*H is automatically credited to the %asterCard !he you save Gad authoriAeH the retur.
_ ) the secod case' you eter both the %asterCard ad 3isa card i the paymet card pla i
the retur. Iou use the same proportio as the authoriAatio ad billig amouts G20170H to
credit the cards. (he you set the Limit to idicator ad eter a ma"imum amout of R5'000
8S* for the %asterCard' the system automatically credits the 3isa card !ith the rest' R2'000
8S*' !he you save Gad authoriAeH the retur.
Payment Cards in Deli4eries
(# !$ril #%%&
Payment Cards in Deli4eries
8se
Although there is o card iformatio stored i the delivery' the system does carry out several
chec$s i the delivery relevat to paymet cards. #hese chec$s esure thatC
_ All e"pired authoriAatios are detected ad reauthoriAed
_ Ay chages to the delivery ?uatity are covered by the authoriAatio or authoriAatios that
!ere grated i the sales order
7eat,res
#o ma$e sure that the authoriAatios i the sales order are still valid !he you deliver your
product' the system chec$s the authoriAatios !he you create a e! delivery or chage a
e"istig oe.
#he system determies !hether the authoriAatios are valid at the time of delivery based o the
geeral validity period that you set for all authoriAatios i the 415 System. Iou set this period i
CustomiAig for Sales ad *istributio by choosig Billing _ Payment cards _ "ut!ori*ation and
settlement __&peci-y aut!ori*ation alidity periods.
)f the authoriAatios are o loger valid' the system sets the authoriAed amout i the sales
order
to K0K ad !ars you to reauthoriAe the sales order. At the same time' the system sets the
delivery status to )ot approed. #his status i the documet header ca be used to cotrol the
postig of goods issue' or other subse?uet fuctios. 9or more iformatio o cotrollig
subse?uet fuctios i the delivery' see CustomiAig for paymet cards i the 0illig sectio of
the )%G.
)f you chage the delivery amout' the system compares the e! sales order value to the
authoriAed amout. )f the authoriAatio does ot cover this e! value' the system !ars you to
reauthoriAe the sales order.
Payment Cards in Billing Doc,ments
!$ril #%%& ((
Payment Cards in Billing Doc,ments
8se
(he you create a billig documet' the system copies the paymet card pla from the sales
order. #he system the determiesC
_ (hich cards i the paymet card pla are to be billed
_ ) !hat order they are billed
_ #he billig amouts
(he you release the billig documet to 9iacial Accoutig G9)H' the paymet card data'
billig amout' ad authoriAatio iformatio are copied from the paymet card pla of the
billig
documet ito the accoutig documet for use i the settlemet process.
!cti4ities
Iou ca carry out the follo!ig activitiesC
*isplay card data i billig documets
#he paymet card pla DPage ;5E attached to the billig header cotais items !ith detailed
card iformatio' icludig several billig fuctios. Iou ca revie! paymet card
trasactios !ith the settled i billig docs butto' or revie! the billig status of the
authoriAatioGsH i the sales order. Note that' uli$e i the sales order' the paymet card pla
i the billig documet is for display oly. Iou caot chage it.
_ Cacel billig documets !ith paymet cards
(he you create a billig documet' techical or pricig errors may occur' or billig data may
be posted to a icorrect accout. ) these cases' you must cacel the billig documet.
Note the follo!ig !he cacelig these documetsC
_ Iou should have the same paymet card data i the caceled documet ad the source
documet
_ (he cacelig a documet' you caot reuse the authoriAatios i the sales documet
Prit card data i billig documets
(he you ivoice customers !ho have used a paymet card to pay for your product' you
eed to iform them i the ivoice that paymet has bee hadled !ith a paymet card.
#hey do ot eed to pay you directly. Iou ca prit this iformatio i the billig documet
usig SAPscript.
_ Chage the amout of a billig documet
(he you icrease the amout of a billig documet cotaiig paymet cards' the e!
amout must be completely covered by the relevat paymet card authoriAatio. #he system
!ill !ar you to reauthoriAe to cover the differece bet!ee the old billig documet amout
ad the e! amout.
5or6 Lists in Payment Card Processing
(4 !$ril #%%&
Prere9,isites
Several of these reports are available from the meu. #o access the others' use trasactio
SE38' or call up the reportig tree by choosig 'n-ormation systems _ General report selection.
8se
(ith report RV#&!%%& G(rder _ &ubse.uent -unctions _ Payment cards/ 0ork listH' you ca list
ad process sales orders ad deliveries !ith paymet cards.
Amog the fuctios i the report' you caC
_ Select a display variat
*isplay variats K0;0K for sales documets ad K0;;K for deliveries are available i the
stadard system.
_ Select documets accordig to differet authoriAatio statuses' for e"ample all sales orders
!ith bloc$ed authoriAatio
_ Process a idividual documet by selectig it !ith a double:clic$
_ AuthoriAe oe or more documets directly from the list by selectig the documetGsH ad
choosig Edit _ #elease -or aut!ori*ation
#he system iitiates authoriAatio !he you save the report list.
_ 4eFect oe or more sales orders or returs by selectig the documetGsH ad choosig Edit
_ #e1ect
Iou may !at to reFect all sales orders !ith bloc$ed authoriAatios' for e"ample.
_ 4elease oe or more documets by selectig the documetGsH ad choosig Edit _
#elease
Iou may !at to release documets maually' for e"ample if a card is bloc$ed or if
authoriAatio caot be carried out due to techical problems.
_ Cacel ay of the above fuctios by choosig Edit _ Cancel
_ 4evie! the iformatio log by choosig Goto _ Log
(ith report RV#&!%&%' you ca iitiate batch authoriAatio.
0y specifyig a status of the last authoriAatio' or a date' you ca for e"ample process bloc$ed
sales orders or orders !hose dates lie !ithi the authoriAatio horiAo. 8se the )ext c!eck field
for your authoriAatio horiAo dates.
Select Log in-o messages if you !at the system to list the documets processed i the report'
as !ell as ay errors that occur.
(ith report RV#%!%%&' you ca call up a list of oe or more customers. Iou ca the ?uic$ly
maitai paymet card data i the master records directly from the list.
!$ril #%%& (*
(ith report RV#%!%%#' you ca call up a list of paymet cards of a certai type' for e"ample all
A%,- cards. Iou ca filter the search by eterig a rage of card umbers.
(ith report RV#%!%%(' you ca list paymet cards that e"pire !ithi a certai time frame. Iou
ca also use this report i a more geeral !ay' for e"ample to list cards accordig to
cardholder'
or paymet card bloc$.
Internet 7,nctions
(6 !$ril #%%&
Internet 7,nctions
SAP paymet card soft!are is compatible !ith electroic mar$et places such as the )teret'
allo!ig fully automatic order etry !ith paymet cards. 9or more iformatio' see the Sales
sceario D,"t.E for creatig orders o the )teret.
Proc,rement Card 7,nctions
!$ril #%%& (-
Proc,rement Card 7,nctions
8se
%ore compaies are usig procuremet cards DPage 6E as a !ay of cotrollig purchases.
(he
goods are paid for usig a procuremet card' the compay that issued the card re?uires
detailed
iformatio o the trasactio for authoriAatio ad settlemet' such asC
_ (hat !as purchasedV
_ <as the product or product group bee cleared for purchaseV
_ (hat is the product descriptioV
_ )s there a purchase order or budget umberV
7eat,res
#here are several CustomiAig settigs desiged specifically for procuremet cards. Choose
Billing _ Payment cards _ Maintain card categories i CustomiAig for Sales ad *istributio.
_ Iou ca specify !hether there ca oly be oe card per sales order. #his is desiged for ta"
restrictios ofte associated !ith procuremet cards.
_ Iou specify !hether additioal data is to be copied to 9iacial Accoutig G9)H for
authoriAatio ad settlemet. #he system the retrieves item details from the relevat tables
DPage 20E ad for!ards it to the clearig house.
_ Iou assig card types ad umber rages to procuremet cards. 9or e"ample' all 3isa cards
that begi !ith K762K are procuremet cards. #he system uses this iformatio to
automatically determie !hether a card etered i the sales order is a procuremet card. )t
the processes the card accordigly.

Payment Card Processing

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