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Please take a few minutes and complete the below questionnaire to provide the information needed to scheduled your installation. A Unitrends Installation Engineer will assist you in setting up your clients, via this process you will be trained so that you can set up as many additional clients as is needed in your environment.
Please take a few minutes and complete the below questionnaire to provide the information needed to scheduled your installation. A Unitrends Installation Engineer will assist you in setting up your clients, via this process you will be trained so that you can set up as many additional clients as is needed in your environment.
Please take a few minutes and complete the below questionnaire to provide the information needed to scheduled your installation. A Unitrends Installation Engineer will assist you in setting up your clients, via this process you will be trained so that you can set up as many additional clients as is needed in your environment.
Welcome to Unitrends | Pre-Installation Preparation Kit
Step 1: Provide the information required to begin your Installation.
The first step in preparing for your upcoming Installation is for you to answer a few simple questions about your environment and your personal preferences. The below requested information is necessary to make it easy for you and your Unitrends Installation Engineer to go through the installation painlessly and without surprises. Please take a few minutes and complete the below questionnaire to provide the information needed to scheduled your installation. Who will be your Installation Project Leader?
This person in your company will be our primary contact for installation activity scheduling, information collection, information dissemination and issue resolution. This person should have access to the appropriate business units, departments, support organizations, systems and network administration teams that will be critical to completing your installation. Name DARIAN RAAD Company Name CFW INDUSTRIES (PTY) LTD Address 3 PARIN ROAD, PAROW INDUSTRIA, CAPE TOWN Business Phone +27219318331 Cell Phone (optional) Email address DARIAN@CFW.CO.ZA
Please Provide Your Static IP Address? IP Address(s) for your system 10.3.0.118 IP Address(s) of DNS Servers 10.1.0.19 IP Address(s) of Gateways 10.1.0.2 Subnet Mask(s) 255.255.255.0 Appliance Host Name srvweb1 Appliance Asset Number 50432
Email Alert Setup?
Please provide the name and/or IP address of the email server to be used for reports, alerts, and licensing communication. Example: exchange.unitrends.com. Please note that it may be necessary to ask the mail server administrator to allow the system (by name or IP address) to send emails and use the mail server as a relay. Email server short name srvxch1 Email server full name srvxch1.cfwct.co.za Email server IP address 10.1.0.209
Please Provide Information about your Vault? Vault Short Name CPTNAS Vault Full Name CPTNAS.cfwct.co.za Vault IP Address 10.1.0.252
A Unitrends Installation Engineer will assist you in setting up your clients, via this process you will be trained so that you can set up as many additional clients as is needed in your environment. Please provide the following information pertaining to the client that will be registered to the Unitrends system: Client Short Name Client Fully Qualified Name IP Address Operati ng System Exchange , SQL, or both If Windows , is it a Dynamic Disk? Cluster ? Virtual or Physical ? robozy robozy.cfwct.co.za 10.1.0.125 Window s 8 - No No Physical wrk-it04 wrk-it04.cfwct.co.za 10.1.0.124 Window s 7 - No No Physical wrk-it05 wrk-it05.cfwct.co.za 10.1.0.123 Window s 7 - No No Physical wrk- dw22 wrk- dw22.cfwct.co.za 10.1.0.203 Window s XP - No No Physical WRK- LAPVOS0 2 WRK- LAPVOS02.cfwct.co.z a 10.1.0.69 Window s 8 - No No Physical WRK- LAT05 WRK- LAT05.cfwct.co.za 10.1.0.111 Window s 7 - No No Physical WRK- ED01 WRK- ED01.cfwct.co.za 10.1.0.223 Window s 7 - No No Physical WRK- HR04 WRK- HR04.cfwct.co.za 10.1.0.66 Window s XP - No No Physical WRK- DW06 WRK- DW06.cfwct.co.za 10.1.0.52 Window s XP - No No Physical WRK- DELLOPTI 05 WRK- DELLOPTI05.cfwct.co .za 10.1.0.107 Window s XP - No No Physical Figure 1 insert 1 client for SureStart, 10 for SureCare, 25 for SureComplete
Step 2: Complete the Installation Set-up and Training Prerequisites The second step in preparing for your upcoming Installation is for you to compete the below listed prerequisites. ALL of these prerequisites must be completed prior to scheduling your Installation Service: Prerequisites: 1. Review the Unitrends Site Preparation Guide to validate the following for your new appliance: Space and Clearance Requirements Load Bearing (weight) Requirements Power Requirements Cooling and Environmental Requirements Configuration Requirements 2. Make sure your appliance is racked and connected to the network. 3. A KVM connection (or a monitor, keyboard, mouse) will simplify the installation process. This can also be accomplished via a notebook or PC connected by crossover cable link as detailed in the Quick Start guide. 4. Configure your firewall to allow the unit to access outbound connections on port 21, 22, and 222. This will allow the unit to go to the internet and retrieve updates, as well as allow our support agents to access a tunnel should you need support. 5. If you are already familiar with Unitrends solutions, please boot the system and run through the Set-up Wizard (View Video: Configuring the Unitrends system with the Setup Wizard. Windows agents will be pushed through the User Interface while running the wizard. 6. Please download agents for your non-Windows servers prior to the install. These may be downloaded from http://www.unitrends.com/support/customer-care-center/latest-agent- releases.html . Select Latest Agent Releases and then click on the Release number corresponding to the OS agents desired. 7. If you are configuring a cross-vaulting environment, please have an estimate of the amount of data you will be vaulting from each location. This is required for proper setup of your systems. 8. Unitrends has produced some technical training videos to help you become acquainted with our product. Please take the time to review the following selected Training Videos. Configuring the Unitrends system with the Setup Wizard
Best Practices and Strategies for Backup
Best Practices and Strategies for Archiving
Best Practices and Strategies for Replication (optional)
Note: The following Video Tutorials are required if you are interested in understanding the usage and functionality of Bare Metal. If you would like to perform Bare Metal restore testing during your installation, please watch these videos: Bare Metal Restore Part 1
Bare Metal Restore Part 2
Creating the Bare Metal Boot CD
Adding Additional Drivers for Bare Metal Recovery
Unitrends | More Information
Customer Portal: http://unitrends.force.com/ Training Videos: http://www.unitrends.com/support/customer-care-center/video-tutorials.html Knowledge Base: http://support.unitrends.com/ikm/ Support Forums: http://www.unitrends.com/forum/forum.php Contact us at: support@unitrends.com
Step 3: Print this information for your records.
Step 4: Return your completed Pre-Installation Prep Kit