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TransWeb

Surpassing Barriers

TransWeb Educational Services Pvt. Ltd
Corporate Off: B-147, Sector 6 Noida , Uttar Pradesh India
Website: www.transtutors.com; www.askiitians.com Email. hr@transtutors.com
Company Profile
TransWeb Educational Services Pvt. Ltd is one of the Indias fastest growing online education companies
which is a market leader in a wide spectrum of educational services. It is a global education technology
company that connects more than 1 million students with 2000+ experts in 120 countries every year. Its
mission is to provide world-class and high-quality education to students across the globe.
For More Details: Find us on Wikipedia
Our Websites: TransTutors.com, askIITians.com, TransWebTutors.com

Current Opening
Title/Position: Jr. Associate (Operations)
No of openings: 27
CTC: 3.00 Lacs per annum (2.4 Lacs (Fixed)+0.6 Lac (Variable))
Professional Competencies
Qualification: MBA/PGDBM with any specialization
Candidate Profile:
You must be looking forward to a long term career in sales or project management or customer
service & operations.
An excellent communication skill (verbal and written) is desired.
You should be dedicated, self-motivated and high on energy as you will be dealing with
international customers who are educationist and scholars.
You must be willing to learn new things as process requirement and in the process of learning,
you will improve every day.
You must be flexible to the situation and ready to adapt according to the situation.
Persuasive skill is important as you need to help clients to believe in our products/services.
You must be solution seeker and decision maker in order to handle day to day activities.
You should be willing to work in rotational shift and rotational week offs.
Job Description
You will be responsible for identifying project requirements by interviewing customers;
analyzing operations; determining project scope; documenting results; preparing customer
contracts.
You will be responsible for developing project estimates by identifying phases and elements,
personnel requirements, and costs.
You will be responsible for allocation of projects to the suitable freelancer and getting it done in
time.
TransWeb
Surpassing Barriers

TransWeb Educational Services Pvt. Ltd
Corporate Off: B-147, Sector 6 Noida , Uttar Pradesh India
Website: www.transtutors.com; www.askiitians.com Email. hr@transtutors.com
You will be responsible for meeting the quality standard of the projects and meeting the
deadlines.
You will be responsible for maintaining quality service by establishing and enforcing organization
standards.
You will be responsible for preparing reports by collecting, analyzing, and summarizing
information.
You will be required to contribute to team effort by accomplishing related results as needed.
You will play important roles in resolving complaints to customers satisfaction. If needed, the
queries will be escalated by you to the concerned authorities.
You will be involved in the record keeping aspect of dealing with customers in CRM. Also, you
will record all pertinent information into the companys database ensuring the integrity of the
database.
You will prepare various reports to help the organization improve its customer service level. We
will work together to bring best user experience.

Skills/Qualifications: Problem Solving, Quality Focus, General Consulting Skills, Project Management,
Process Improvement, Client Relationships, Reporting Skills, Networking Knowledge, Networking
Standards, Technical Zeal, Job Knowledge
Other Information
Job Location: Noida
Job Type: Full time
Working Days: 6 days
Shift timing: Rotational Shift & Week off
Reporting: Manager Operations





Best Regards,
Human Resource
TransWeb Educational Services Pvt. Ltd.
Noida-201301
Tel - +91-120-4616500. Ext 206 (India - Noida)