Académique Documents
Professionnel Documents
Culture Documents
2003 - 2004
Letter from the CEO and Co-Founder
What is it to have "a calling"? That burning aspiration that won't die down
until it is explored. "I want to be that doctor in a white coat I see on TV." "I want to
enrich the world with my music."
Increasingly, it seems "a calling" is considered an indulgent fantasy, but not something to be
taken seriously. How impractical it seems when that person craving the white doctor's coat is
a poor 35-year-old woman with only a high school degree and three children to feed. What a
terrible waste it seems for a college-educated Biology major to decide that his true love is
music, and that what he really wants is to play in a band.
I find it endlessly inspiring to think of NSP as being in the business of addressing callings.
Where else could that woman come and confide in someone her dreams of pursuing medicine
without being laughed out the door? Without being told that all she can hope for is life as a
prep cook or a janitor? And who could better understand her hopes and dreams than that
idealistic student with his own seemingly unattainable goals of playing music?
And so the magical connection between NSP clients and volunteers begins. When you then
add to the mix NSP's intensive volunteer training, our state-of-the-art data management
systems, and our growing network of partner agencies and employers, you have the makings
for true success.
Throughout the following pages of this year's Impact Report, you'll see just how much our
clients, volunteers, partners, and donors have accomplished this year. Since last year, we have
doubled our client numbers, opened six new offices, and contributed over $1,000,000 worth of
volunteer services to our local office communities.
As you read through all of these impressive accomplishments, I hope you'll keep in mind that
student and client connection, which is at the heart of the NSP model. Think back to that first
person who took you seriously when you deigned to dream and have faith in the fact that,
thanks to your support this past year, hundreds of students in NSP offices served that role for
someone today.
With gratitude,
KIRSTEN E. LODAL
NSP’s mission
NSP's mission is to direct the energy and innovation
of young people toward ensuring that all community
members have access to the services, opportunities,
and attention that they need to pursue employment,
self-sufficiency, and personal success.
NSP’s vision
Mobilizing a Generation of Leaders
NSP is dedicated to strengthening our
communities and developing the leaders who will Table of contents
care for them. Understanding that the youth of this
country will soon be responsible for its
safekeeping, NSP seeks to unite a national 2 About NSP
movement of students dedicated to direct service 3 Highlights: PY 2004
now, so that the systemic challenges we inherit do
4-5 Measuring Our Impact
not become ones we will pass on.
6-7 Voices of NSP
8-9 Local Office Reporting
10 Financial Review
11-13 NSP's Network
WHAT WE DO
NSP operates a national network of resource centers (local offices), staffed by student volunteers from area colleges
and universities. Working one-on-one with low-income community members (clients), NSP volunteers provide intensive
on-site and referral services that enable clients to: locate employment; secure affordable housing, health care,
childcare, and other services; and pursue long-term career and life goals. Perhaps most importantly, NSP volunteers
provide clients with hours of listening and support services that are rarely available in other service agencies.
HOW IT WORKS
THE NSP LOCAL OFFICE CLIENTS & VOLUNTEERS
and service access. Local offices are open to the community from
40-50 hours each week. Offices are typically situated in community
centers that house several other agencies.
COMMUNITY PARTNERS &
LOCAL ADVISORY BOARD
Clients
NSP's target client base consists of individuals aged 16-65 who lack sufficient
access to the employment opportunities and social services available to them.
NSP's clientele is generally low-income and/or homeless, an even mix of males and NATIONAL OFFICE
females, and exceedingly diverse in race, language spoken, religion, and ethnicity.
Community Partners
NSP enlists a network of local specialists through both its partnerships and its BOARD OF DIRECTORS & DONORS
Local Advisory Boards to connect clients to the services they need. For example,
NSP does not provide childcare, but each NSP office forms partnerships with local
childcare providers that offer their services to NSP clients as relevant situations
arise.
NATIONAL SUPPORT
Local Advisory Boards
All NSP offices are supported by Local Advisory Boards, made up of community NSP National Office
leaders within the human services, government, education, and private sectors. NSP's National Office, based in Washington, D.C., provides
NSP's Local Advisory Boards ensure that each local office reflects its host local offices with the full-time supervision, management
community's culture and priorities. resources, financial support and tools that they need to
provide consistent, high-quality client service. The NSP
National Office performs the primary financial
Volunteer Leadership management, training and quality assurance functions of
the organization.
Each NSP local office is staffed by:
Board of Directors
2-4 Local Directors - Student leaders who are appointed for one-
NSP's Board of Directors provides the highest level of
year terms and provide management and vision for an office.
oversight of National Student Partnerships, Inc., comprised
1 Site Coordinator - A one-year full-time fellow (funded through the of NSP's 15 Local Offices and the National Office.
AmeriCorps*VISTA program) who provides capacity building support
to the local offices to ensure efficient volunteer performance. Donors
15-50 Student Volunteers - Students who work directly with NSP Private donors create the foundation on which NSP stands,
clients to provide assistance in identifying appropriate services. partnering with the organization on both a local and a
national level to enable NSP's daily impact on individuals
and communities across the country.
2
Highlights PY 2004
Fifth Anniversary Summit
NSP's 5th Anniversary Summit in Philadelphia, PA boasted the largest
participation of student volunteers, alumni, and community partners of any NSP
conference to-date and included Local Director pre-conference training,
community tours, student-lead workshops, and a Volunteer Recognition
Celebration.
Focus on Training
NSP Northwest-Philadelphia office opens its doors. The summer of 2004 was marked by three intense training events for NSP's
local leadership.
Alumni panel
members discuss
career options at the
August Conference
3
8
MEASURING OUR IMPACT:
The Year in Numbers
7
SEPTEMBER 2003 - AUGUST 2004
2 5
3,025 Clients Served
10,036 Client Meetings Held With Volunteers
3 4
19,918 Individual Services Rendered to Clients
$33 Cost Per Service to Clients
600
500
PY 03
PY'04 to PY'03 Comparison
PY 04
400
NSP achieves new depth of client service. In PY'04, NSP's local
offices improved performance in all areas. With only a 20% increase
300 in NSP's total program budget, the organization saw a 90% increase
200 in client numbers, as well as similar spikes in the numbers of client
meetings and volunteer hours. On average, each NSP client had at
100
least 3 meetings with an NSP local office, demonstrating an
0 encouraging trend towards the development of long-term
Volunteers Volunteers Clients Client
Hours (x100) (x10) Meetings (x100) relationships with clients.
Housing 3771
Employment 11625
Services Rendered
Education/Training 1500 NSP serves the full breadth of client needs. Services rendered
Other 539
Health Care 511
shows both the variety of services NSP offices provide, as well as the
Legal Services 509 number of individual services rendered to clients within each service
Food Assistance 488 area. On average, each client sought assistance in at least four
Transportation 229
different service areas in PY'04 (i.e. employment, housing, legal
Child Care 217
Clothing 204
assistance, and childcare), and received seven unique services from
Public Benefits 121 NSP volunteers (i.e. housing placement, resume written, successful
Budgeting 116 referral to job training program).
Immigration 88
5
Voices of
NSP
6
Baltimore New Haven
"I just know the NSP volunteers believe in me. That really makes me "At NSP, people who don't feel comfortable going other places
want to work toward something. Here I am, a 46-year-old man, because of their education or appearance can come and get help, find
becoming Internet and word processing proficient. I now have even some leads, and, most importantly, reestablish hope about getting
more skills to offer potential employers." something done." — ROY, NSP-New Haven client
—NSP CLIENT
N. Philly / N.W. Philly / W. Philly
Bronx "I've lived in Philly all my life, and I had seen poverty, but I never
"NSP gives students a chance to explore the community beyond their understood the problems behind poverty and homelessness until I
schools and interact with the people in that community. I like knowing became involved with NSP."
that I'm not just making an impact at Fordham University, but also in — DELILAH BAINES, Former NSP-Philadelphia North Local Director
the world outside of it."
— JESSICA LEVINE, NSP-Bronx volunteer
Pittsburgh
"The student leaders have taken NSP-Pittsburgh from an
Cambridge organization I rarely heard about to an organization with a
"NSP is my connection to the rest of the world. It makes me feel strengthened and expanded board that is increasingly intertwined
broader, more human than mathematical problem sets and Harvard with diverse nonprofit organizations, social service agencies, and
Square. When you succeed in helping someone, it makes your day. communities throughout Pittsburgh."
When you can't, you're at least learning something you won't find in the — ERIC HARTMAN, Community Partner
classroom."
— PING LIU, NSP-Cambridge volunteer
Richmond
"NSP is one of the few things I have been involved in that has given
Chicago me thousands of opportunities to take genuine leadership roles, to
"It's amazing to watch some volunteers discover the face of poverty for carry out my own ideas and goals, and to use my creative energy in a
the first time while others, like myself, are finally equipped to help positive and effective way."
struggling families like their own." — LINDSEY RYAN, NSP-Richmond volunteer
— CRISPINA OJEDA, NSP-Chicago Site Coordinator
San Antonio
Durham "NSP does not focus or try to help people in only one aspect or social
"NSP has become that all-purpose putty, re-forming and fitting into problem; instead, we work with people one-on-one to help them
needed areas. We have worked hard to expand our services so that we identify all of the aspects in their life in which they need help. Then,
can be the filler so professional social workers, overloaded with case we show them how to find the recourses they need to solve their
loads, can refer their clients to us when they don't have the time." problems."
— PATRICIA FOO, NSP Board of Directors, student representative — MARGARITA MARRERO, NSP-San Antonio volunteer
Evanston Somerville
"NSP volunteers go beyond the call of duty. They really put their "The momentum the Tufts students and surrounding community
hearts into their work. In my experience, the volunteers helped me leaders have created by bringing NSP to Somerville is really amazing.
enhance my own life, through my own ambitions, to get to the next It is really an idea whose time has come."
level of success." — MEG NEWMAN, Former NSP-Cambridge Site Coordinator
— RODNEY BLAKE MILLER, NSP-Evanston client
Washington, DC
"At NSP, I've gained a new sense of mutuality for those I serve. I no
longer see my service as a gracious act of benevolence, but rather a
personal responsibility."
— KYLE GERRITY, NSP-DC volunteer
7
Local Office Reporting
OFFICE CLIENTS CLIENT VOLUNTEERS VOLUNTEER
SERVED MEETINGS HOURS
8
OFFICE CLIENTS CLIENT VOLUNTEERS VOLUNTEER
SERVED MEETINGS HOURS
9
Financial Review
NSP's work is supported by the valued contributions of foundations,
corporations, and hundreds of individuals across the country who are committed
to their communities and to the young leaders who, through NSP, have started
to care for them.
NSP relies on its private donors to keep its 15 local offices open and running full-time, year round. Our
donors forge strong connections with the organization that facilitate the success of each client-
volunteer relationship. These relationships result in a long-term and lasting impact on both our
clients and our student volunteers. Honoring donor investment, NSP delivers high impact service to its
communities, serving over 3,000 clients and engaging nearly 400 student leaders on an annual basis.
Celebrating Student Service, Pittsburgh, June 2004. Former Miss Pennsylvania and NSP-Evanston co-founder,
Candace Otto, hosted a celebratory dinner with her family to applaud the work of Pittsburgh-area students in NSP service.
Marine Corps Marathon. NSP partnered with the Marine Corps Marathon and TEAM NSP was born. Twenty-five NSP
volunteers, alumni, parents, and friends participated in NSP's six month training program and ran among nearly 18,000 other
runners on October 31st in Washington D.C. Together TEAM NSP raised over $40,000 to support NSP's work.
REVENUE
10
NSP'S NETWORK
Thanking our Donors
National Student Partnerships would like to express its gratitude to the following
foundations, corporations, and individuals for their significant contributions to our work:
MAGNA CUM LAUDE PARTNERS ($10,000+) Rick and Kathleen Ricker Barry and Marilynn Preston
The William M. & Miriam F. Meehan Foundation, Inc. Lawrence C. and Pepi Rubin Darrell Phillips
Verizon Foundation James and Heather Ruth Robert Preves
Paul and Betty Lou Saltzman Francis Prezioso
CUM LAUDE PARTNERS ($5,000-9 9,999) Stephan and Martha Smith, In honor of Kirsten Lodal Jeffrey Rose and Elizabeth Block Michael Rosengarden
Bank One Foundation Allen and Susan Rubens
The Cutler, Greitens, and Polk Families JUNIOR PARTNERS ($250-4 499) Joan Saltzman
William Gerrity, in honor of Kyle Gerrity Tom and Barbara Alt Thomas N. Saunders, III, Accu Industries, Inc
Kathryn and Craig Hall, in honor of Jennifer Cain Brian Ashbaugh Cliff Schultz
HBS Class of 2005, Section A Brian J. Auld John and Cheryl Seder
Richard and Carol Hochman Charlie and Susan Baby Kathryn Seriel
Rick and Nancy Kreiter Charlene Baizer, in honor of Brian J. Kreiter Deanna Singh
Jan and Elizabeth Lodal Rhodora Barton Peter Byron Smith
Marne Obernauer, The Marion Gislason Obernauer Michael and Roger Bauer Howard and Lorraine Tischler
Memorial Fund Mark Beere Antoine and Emily Van Agtmael
George M. Pardee, Jr. Zachary T. Boisi, in memory of Luke Boisi Carol and Bruce Wald
John A. Pardee, in honor of Jennifer Anne Beahrs Eddie and Jane Brandwein Roger and Judy Wallenstein
John and Adele Simmons Michael and Merle Cahan Ricky and Lynne Weber
Terry and Linda Van Der Aa Frank and Marcia Carlucci Doug Weinrich
Sean Cassidy David Weisblatt
HONORS PARTNERS ($1,000-4 4,999) Dan and Susan Christman Shawn Westcott
George and MaryAnne Boyd Steve and Nancy Crown Robert and Patricia Wilburn
H. Lawrence Culp, Jr., Danaher Foundation Joanne Dages Michael Wittlin
Bob and Linda Cutler Judy and Lynn Deason Terry Wright
Jay Paul Deratany Timothy Delude
HBS Class of 2005 Section J Chuck V. DeNinno SOPHOMORE PARTNERS ($100-2 249)
Ellen Howe Matthew Dunlap Bonnie A. Agnew
Charles Johnson Lee Foley Mark Agnew
Eugene Keilin and Joanne Witty Fred and Susan Forman Carl Allegretti
Anthony Lapham Bryan and Laurie Garlock Irwin and Chickie Alter
Susan Lesczynski John Giltinan Edmund Aversenti
Christopher and Wendy Makins, The Four Lanes Trust Lori Giordano Robert Barber
Steve and Ilene Novack Lee Glazer Roger Barna
William and Harriett Rosenberg Geoff Goldberg and Lynne Remington Robert Barozzini
Derek Tarsy, Susquehanna International Group Jack Greaf Thomas and Patricia Barron
John and Joan Van Der Aa Marc and Jill Greitens Jennifer Anne Beahrs
Edward Walson Stephen Gurtner William Bell
Sheldon Wise and Judy Baskin George Hackett Allen and Robin Berg
James and Suzanne Woolsey, Jr. John M. and Christine A. Haight Bob Berland
Matthew Yale, Ariel Capital Management Dale Hanks Alderman Steve Bernstein
John and Cheryl Harchuck Christina Biese
SENIOR PARTNERS ($500-9 999) Mellody Hobson Robert and Jan Billingsley
Susan Lucia Annunzio Benjamin and Gisela Huberman Shaun and Andy Block
Joe and Sandra Arangio Jules and Susan Joffe Dennis and Shirley Bloomquist Walter Bold
Bob Baizer Randy and Beth Jordan George Bolian and Patricia Morrison-Bolian
Howard Balikov and Lisa Rosenberg Melissa Josephs Ruth Botzow, in honor of Liz Krimmel
Mara Baumgarten Alan and Cindy Kahn Samuel Brumberg, in honor of Tom Cosgrove
Charles and Marjorie Benton Penny Kennedy Tade Bua-Bell
Geoff and Rene Boisi Thomas Kennell William Byham
William Broyles, Jr. Donald Kimelman Alan and Jean Chapman
Weston and Barbara Burnett Ray J. Koenig and Rey E. Salazar John and Kathy Chefas
John Chujko The Kolsky Family Steve Chioda
Dirk and Caroline Degenaars John and Louise Kramer Richard and Sue Anne Copeland
Fred and Stephanie Foreman Brian J. Kreiter Raniero Cortina
Meredith Soren Freese Mitchell and Edie Kreiter Mr. and Mrs. Robert H. Craft, Jr.
Thomas Freyvogel, III Linda B. Kroll, in honor of Brian J. Kreiter Whitney Crisman
W.J. and Lee Glazer Anne Ladky and Karen Fishman Keating Crown
Mr. and Mrs. Armando Gomez Joseph Larkin Ruth M. Cunnion, in honor of Megan Newman
Mr. and Mrs. Lawrence G. Graev Rick Levin Tracy Dankoff
Patrick and Sheila Gross Woody Levin Darla D'Anna
Peter and Heidi Huizenga Stephen Lupinetti Andy and Celia David
Ernie Mahaffey and Sheila Penrose Chad and Jennifer Markey Tony Disana
Tom and Eileen McIntyre Daniel McGrogan Paul and Joyce Dlugosch
Philip and Marjorie Odeen Michael T. McRaith Peter Dlugosch
William and Leonilla Perry The Merrill Family William Dohrn and Bernadine Ayers
Rob and Sally Petroelje Jay and Patricia Meyer Daniel and Lorraine Domenech
Robert and Linda Piazza Paul Mooney Dennis and Sherri Dorman
David and Susan Rahm Debra Orefice Josephine F. Elting
Franklin Raines Allan Patterson Karen Feinstein
11
Suzanne Friedman Teresa L. Svenstrup Larry and Lainie Lipsher
Colleen Gaughan Edward Sweeney Ronald and Gloria Locati
David and Anne Gergen William H. and Julia Vadala Taft William and Margaret Lupica
Louis Giordano Justine Trapasso John Manno
Steve and Jill Gomberg John and Janet Tysse Matthew Mazur
Jack Guthman Robert and Ruth Ann Vagt Molly McGehee
Anne Carlson Hallett George Vranich Samuel and Kathleen McKelvey
Deborah Minor Harvey Jenonne Walker Nancy Messham
Donald Hastings Margery Waxman Chuck Meyers
Dustin Helm Chet Welch Annie Moyer
Jeffrey R. Himmelman Kevin Werner James Murphy, III
Mr. and Mrs. Linwood Holton Steve Werner Philip and Bea Murray
Catherine Jacobson Judy Wojciehowski David Myszkowski
Jerry and Ann Jaeger Joanne Wyman Mark and Patti Nahin
Joel and Kathy Jocobson Kelley Young Albert O'Donnell
Richie and Kathy Kaplan Brian Zwilling Gregory J. O'Loughlin
John and Kathleen Keane Michael Patrizio
Sheila Keeshin FRESHMAN PARTNERS ($1-9 99) Jerry and Diane Pekow
Catherine Knoll Anonymous Adrienne Piazza
Ross and Kaye Kory Anonymous Neil and Susan Rosenberg
Peter Kroll Anonymous, in honor of Emily Kintzer Anthony Rosone
Gail Kruzel Fred Berman Jay and Keren Rotberg
Gwendolyn Latta Julia Bissell Jeff and Susie Rubenstein
Dan Lewis Elena K. Boyd Jim and Gloria Saag
Barry and Terry Lind W.D Braden Virginia Saccente
James Litinsky Chris and Alisha Braund Mary H. Schaafsma
Ilene Lockman Allan E. and Suzette B. Bulley III Lloyd Schmeidler and Brenda Edwards
Kirsten E. Lodal Alexander Bunson, Esq. Aron Schuftan
Matthew MacDonald Dr. and Mrs. William M. Busey Rick and Linda Silverman
Jane Maggin Chris and Emma Butler Susie Silversmith
Joseph Markosek Harry and Aurelia Carey Alfred Simeone
Louis Martone Sharon R. Cascone Kit Smith
Bill and Elaine McCloud Carrie Chefas L. Britt and Virginia L. Snider
Mr. and Mrs. Edward S. McCullough Gini Christman Janice and Howard Stoodley
Greg and Carolyn McIntyre Deanna M. Church Bill and Janie Strauss
James and Joan McIntyre Gregory and Sally Connell Marv and Syril Beskin
Tom and Helen McIntyre Ronald Croushore Michael and Cris Ann Ternisky
Linda Melada John Cupps Denis and Sara Timko,
Elizabeth Milbank Richard and Susanne Curry In honor of Laura Timko
Robert and Mary Jo Milbank, Jr. Cristina Dominguez Isaac and Anne Tripp, in honor of Gardner Tripp
Thomas and Janice Milone John and Ruth Egan Douglas Vandenberg
Steve Murphy Pamela Eveland Craig and Shari Weil
Patrick and Mary Oglesby Nancy Fairley Jessica Wyman
William and Audia Otto Richard Fiesta Elvin and Barbara Wiseman
Leland Park Jack Fiorenzo Kevin Wolfberg and Kimberly Kroll
Ronald Petrie Claudia and Steve Fitzgerald Thomas Zordan
David and Susan Phillips Frederick and Suzanne Fletcher
Don and Barbara Pilling MeiMei Fox IN-K
KIND ABOVE $5,000
Stuart and Francie Pinkwater Floyd Ganassi Accelerant Studios
Jane Preyer King Graham Creative Consortium
L. Richardson and Marilyn Preyer, Jr. Patrick Graney Ruder Finn
John Prezioso Peter Groves
Ben and Jenevra Ranney Russell and Margaret Halverson IN-KKIND $1-44,999
George and Vicky Ranney Rabbi Shmully Hecht, The Chai Society Coldwell Banker
Judith Reeves Erica Henri Community Mediation Program, Baltimore
Christopher and Susan Richmond Larry Hrabak Andrew Galus
The Root Family Jay and Linda Jenkins William Haggerty
Eric Scholz Linda Walsh Jenkins Henne Jewelers
Robert A. Schuckman Mark Johnson Carl W. Herrmann Furs
Jody Schwartz Lesley Sheryl Kagan Richard Hochman
Marsetta Schweiger Eric Kline John Hopkins University
Harris T. and Deborah Shore Gina Kline Alan Loring
David and Diane Sigman Thomas and Melinda Knuppel Lucca Ristorante, Pittsburgh
Stephen Simonian Abe Kreiter Nemacolin Woodlands Resort & Spa
Albert and Shirley Small John Kuykendall Pittsburgh Athletic Association
Kent and Nancy Stansberry Pierre Larouche Saks Fifth Avenue
Edwin Strassburger Rob LeMasters Arnold Zegarelli
Robert Strauss
University Affiliates
American University Johns Hopkins University Temple University
Carlow College LaSalle University (Philadelphia) Trinity University (San Antonio)
Carnegie Mellon University Lehman College Tufts University
DePaul University (Chicago) Loyola University (Baltimore) University of Illinois (Chicago)
Drexel University Loyola University (Chicago) University of Maryland - Baltimore Campus
Duke University Manhattan College University of North Carolina - Chapel Hill
Duquesne University Massachusetts Institute of Technology University of Pennsylvania
Fordham University North Carolina Central University University of Pittsburgh
George Washington University Northwestern University University of Richmond
Georgetown University Our Lady of the Lake University (San Antonio) Villanova University
Harvard University Quinnipiac University Virginia Commonwealth University
Howard University Southern Connecticut State University Yale University
Incarnate Word College St. Mary's University (San Antonio)
12
National Board of Directors
ROB CARMONA
President, CEO STRIVE
STAN FREEMAN
Principal, Powers Pyles Sutter & Verville P.C.
LEE FOLEY
Partner, Foley Maldonado & O'Toole, LLC
PATRICIA FOO
Student Representative to the Board,
Harvard University
MARCIA GREENBERGER
Co-President, National Women's Law Center
PETER GROVES
Director of Academic Advising, Kaplan
College
RICHARD HOCHMAN
Chairman, Regent Capital Management
Corporation
GENE KARP
Retired Deputy Asst. Secretary, DOL-ETA
PETER KELLNER
Managing Director, Richmond Financial
BRIAN KREITER
Co-Founder, Chair, National Student
Partnerships, Harvard Business School
KIRSTEN LODAL
Co-Founder, CEO, National Student
Partnerships
MARNE OBERNAUER
Chairman, Beverage Distributors Company
BILLY RAHM
Alumni Representative to the Board,
Harvard Business/Law School
ELENA K. BOYD
Director of Development
KHYATI DESAI
AmeriCorps*VISTA Leader
LINDSAY JOHNSON
AmeriCorps*VISTA Development Associate
CAITLIN KING
AmeriCorps*VISTA Communications Associate
MEGAN NEWMAN
Program Manager
JOSHUA NOBLE
Program Manager
JANELLE RAE
Program Manager
RACHAEL SWANSON
Director of Programs
13
National Student Partnerships
800 7th Street, NW
Suite 300
Washington, D.C.
20001
202-289-1151
www.nspnet.org