OPEN TOUCH SOLUTION

Open Touch
Today, more than ever before, work forces are distributed across locations and the mobile office is the new norm. Smart-
phones, tablets and laptops are everywhere. For enterprises, these converging trends demand communications solutions
that help employees collaborate across devices, applications, processes and locations.

Open Touch from Alcatel-Lucent makes multi-device, multi-party, multimedia collaboration part of everyday business.
Traditional business communications become rich, collaborative conversations. And its all provided on a single platform
thats easy to manage and use. When employees are more agile and productive, the business is more agile and produc-
tive. Its a whole new conversation.


Welcome to the Collaborative Conversation
Alcatel-Lucent Open Touch lets people converse and collaborate seamlessly
across devices, media and locations. With Open Touch use the power of video,
mobility and social media to improve employee engagement, accessibility and
customer relationships. Open Touch is natively:

Multi-device: Open Touch allows for conversations between mobile phones,
tablets, desk phones and computers. Simply use the device that makes the most
sense based on context on-the-move, telecommuting, in the office or in a
meeting room. Switching devices during conversations is transparent and easy.
Communications become fluid conversations.

Multi-party: Conference participants can easily come and go during conversa-
tions. Ad-hoc conferences are simple to initiate or join across locations and
organizations to meet specific business objectives. As conversations expand,
decision cycles shrink.

Multimedia: High-definition video, instant messaging (IM) and web conferencing
capabilities mean every user enjoys rich communications services without addi-
tional investments. Employees stay connected and can collaborate and share
content more efficiently. And they can move the conversation across media
from IM to ad-hoc video to scheduled video as the conversation evolves and
becomes more in-depth.

The Right Phone for the Job


OmniTouch 8082

Whether its VoIP, SIP, digital, analog or wireless, Alcatel-Lucent has the right phone to keep your customers and employees
communicating.

4068 4038/4039 4028/4029 4018/4019 4008



8082 4135 400/300EX
DECT
500 DECT 8232 DECT 8118 8128



OPEN TOUCH

The Open Touch Difference

The collaborative conversation: Multi-device, multi-party, multimedia conversations put people at the center of their
business interactions. New work styles flourish. Business accelerates. Employee and customer satisfaction improve.

The simplicity: Collaborative conversations are delivered from an all-in-one
platform. Alcatel-Lucent is the first enterprise partner to combine advanced conver-
sation capabilities in a single server. IT teams can cost effectively deliver advanced
communications services across the enterprise with only a single, simple device to
manage.



Open Touch iPad

App
The innovation: Open Touch incorporates numerous innovations and integrates
components creating fluent conversations among employees and with customers,
partners and suppliers. People are more engaged. Productivity increases.

Open Touch Feature Hi ghl ights
System Features User Features

Configurations for 50 to 1500+users

Embedded voice messaging / automated attendant
Hosted option
In-building wireless options including multi-cell,
multi-user DECT and 802.11

Modular growth concept using common
Alcatel-Lucent hardware

Multiple-site networking

Native wide-band audio (G722 & G722.2)
Redundancy
Single-point of management with OmniVista 8770

SIP, digital, analog trunks with powerful least cost
routing

Video conferencing and collaboration
Virtualization option
N conference to n users, according
to the provider access trunks
Wide variety of phones including gigaspeed, color
display and touch screen

ACD features
Call filtering
Caller ID/ANI/DNIS

Collaboration services for audio, video, instant messaging,
desktop sharing and more

Conferencing

Desktop clients for Apple IOS and Microsoft Windows
Email client integration
Fax services

Mobility features for iPhone, Android and Blackberry smart
phones

Presence
Softphone options
Text-to-speech
Unified messaging
Visual voice mail



COLLABORATE ACROSS GEOGRAPHIES AND TIME ZONES WITH OPEN TOUCH


www.alcatel-lucent.com Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other
trademarks are the property of their respective owners. The information presented
is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

Copyright 2013 Alcatel-Lucent. All rights reserved. E2013030614 (June)