(MERALCO) FACTS Spouses Antonio and Lorna Quisumbing are owners of a house and lot located at Greenmeadows Avenue, Quezon City. oth also engaged in the e!port of furniture. "he defendant#appellant $anila %lectric Company&s '$%(ALC)* inspectors headed by %mmanuel )rlino conducted an inspection on the said avenue. "he house of the Quisumbings were inspected by the defendant after observing a standard operated procedure. After the inspection, it was found out that the meter has been tampered. "he results were relayed to the plaintiff&s secretary who shared the information to the owners. "he owners were advised that defendant will bring the meter for laboratory testing and if the meter did turn out to be tampered, electrical services of the plaintiffs will be disconnected. After an hour, the inspectors informed the plaintiffs that meted had been indeed tampered and they need to pay +,-.,.-/.0, so that their electric would not be disconnected. "he electric service was immediately reconnected. Still, the plaintiffs filed a complaint for damages with prayer for the issuance of writ of preliminary mandatory in1unction and also alleging the defendant of acted maliciously and disconnecting the electricity without due process and without regard with the plaintiff&s rights, feelings, peace of mind, social and business reputation . ISSUE2 3hether or not the petitioner and the respondent are entitled to damages. !EL"2 "he petitioners are entitled to moral damages although in a reduced amount only, e!emplary damages, and attorney&s fees. $oral damages are recovered when the rights of individuals, including the right against deprivation of property without due process of law, are violated. %!emplary damages, on the other hand, are imposed by way of e!ample or correction for the public good in addition to moral, temperate, li4uidated or compensatory damages. 5n this case, the re4uisites of law must be complied with before the disconnection of electrical supply can be effected. "he petitioners& claim for actual damages, however, was not granted due to failure to provide proof. )n the other hand, the petitioners were ordered to pay the respondent the billing differential of +,67,778.69. "he respondents were able to present sufficient evidences regarding the amount differential.