Assignment:visualfactory

Visualfactoryconcept.
Visualfactoryconceptisanimportanttoolinlean.Ithelpstomaketheprocesssmooth.Generally,
makingaworkplacevisualcanbedonein3ways
1. Processmatrix
2. Workinstructions
3. Generalplantinformation
Processmatrixisrelatedtoandon.Thatmeansitisasystemtoidentifyerrors.Workinstructionsare
oftenusedinmachinestoguidetheuserinanefficientway.Generalplantinformationistherewhen
theplantishavingaccesstoeveryone.(example:apublicservicecentre).Ihavechosenabanktoapply
visualizingconceptsandinhere,themostusedmethodisgeneralplantinformationtomakeiteasier
forthecustomers.
Applyingvisualconceptstoabank.
Accordingtomyexperiences,abankishavingsomekindofvisualconceptssuchasdisplayingthe
currencyratesandinterestratesinaboard,labelingthecounterstoidentifyeasilyetc.butthereare
manywaystoimproveit.
Mandateroom.
Mandateisadocumentwhichishavingallthedetailsofanaccount.Itincludesthefirstformor
theapplicationfilledbythecustomerwhenheopenstheaccount.Thebankishavingthe
responsibilitytokeepitbecausewheneverthecustomerwantstocloseit,themandatemustbe
provided.Theroomwherethemandatesarestoredcanbemakingeasilyaccessiblebyusing
visualmethods.
Mandatesarestoredinboxfiles.Thefilescanbeusedindifferentcolorsforsavingsandcurrent
accountssothatifafileiskeptinthewrongplace,itcanbenotedveryeasilyduetocolor
difference.
Mandaterackscanbelabeledaccordingtothedateoftheaccountopening.
Planofthebuildingdrawnonaboard.
Thepawningcentreandthebulkcashunitwasintheupperfloor.Thereforeitisusefultoplace
aboard,theplanofthebuildingdrawnonit,intheentranceofthebank.Customersaskfrom
tellersaboutthoseplacesoftenandthatinterruptioncanbeavoided.

Pawningroom.
Normally,pawningisdoneconfidentially.Onlytheparticularcustomerisallowedtocometothe
pawningcounter.Thereforeitisessentialtohaveanoticeoutsidetheroomtoinformothers
thatthereisacustomerinside.Itwillavoidsuddenentranceofstrangers.

Counters.
Countersarealsoasecuredplace.Thereforethereshouldbeasystemtoinformthecustomer
aboutbasicfacts.Itcanbekeptasaboardovertheheadofthetellerpastedonthewall.
Sometimesthecustomersputtheirhandsintothecounterwhichishighlyprohibited.Thatkind
ofinformationcanbegiventothecustomerthroughthatboard.
Thereisaplacetofillthevouchers.inthatplace,someofthebasicinstructionsforthe
customerscanbegivenbecausetherearemanyoccasionsthatthecounterservicesgetlatedue
toincompleteorincorrectlyfilledvouchers.
Thereisaboxtoputcheques.Inthatbox,thecorrectmethodoffillingthevouchercanbe
pasted.