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This guide only covers the test launching process from within Console 8. It does not cover the acquisition, installation or configuration of the exam delivery software. Please refer to other training materials for help with Console 8 installation or setup.
This guide only covers the test launching process from within Console 8. It does not cover the acquisition, installation or configuration of the exam delivery software. Please refer to other training materials for help with Console 8 installation or setup.
This guide only covers the test launching process from within Console 8. It does not cover the acquisition, installation or configuration of the exam delivery software. Please refer to other training materials for help with Console 8 installation or setup.
This guide only covers the test launching process from within Console 8. It does not cover the acquisition, installation or configuration of the exam delivery software or any required third-party software. Please refer to other training materials for help with Console 8 installation or setup.
Updates & Preparation
1. You will not be able to test if there are any required updates pending for Console 8. A Test Candidate will not be notified of any pending software or exam content updates until you are about to launch the exam, so it is important for the Organization Admin to login first and apply any applicable updates before the Test Candidate begins. Please see the Console 8 Install & Setup QRG for an explanation of the Update process.
2. It will also be necessary to log out and close any sessions of the Certiport website or other Certiport programs before a Test Candidate launches the software.
3. Ensure that all Microsoft Office programs are closed before proceeding. In addition to Office, please close all non-essential running programs in an effort to foster the most conflict-free testing environment.
Test Candidate Login/Home Page
1. Begin by double-clicking the Console 8 shortcut on the desktop.
2. The Test Candidate will now log in using their Certiport Username and Password and click the forward arrow.
3. Once inside, make sure that your Name appears correctly in the top right-hand corner, and that the correct CATC (Certiport Authorized Testing Center) appears correctly at the bottom. (This will be the Testing Center where the Test Candidate will actually sit for the exam.)
The Certification Pathway
1. To launch an exam, start by clicking on the green Study / Practice / Certify button, which will take you to the first page of the Certification Pathway the Activity Page.
2. The Activity Page is where a Test Candidate will choose between study materials, a practice test, or the actual certification exams.
NOTE: At this time Console 8 still has emerging functionality, and some of these options will be grayed out until they are added to the software in future releases.
3. Please click the Certify button.
4. You will now be taken to the Program Page, where you will choose between the families of programs that contain your desired certification. For the purposes of this guide, and the content that is currently available, we will be working with the Microsoft Office Specialist (or MOS) certification. Activity Page
QRG CONSOLE 8: LAUNCHING AN EXAM PRODUCT TRAINING APRIL 2014
5. In this example, we have chosen the Microsoft Office Specialist program. Click MOS to continue.
6. The next page in the Certification Pathway is the Suite Page, where you would choose the individual version of Microsoft Office you are working with.
Note: You will only be able to click on the Office version that is currently installed to the testing computer.
7. Console 8 has the ability to deliver multiple version years of the MOS exams, but in this guide we will be using MOS 2013 as the example. Click Office 2013 to proceed.
8. The next step is to choose the Product, or the actual Office application you will be testing in. Depending on the selection of programs chosen on the Suite Page, this page could contain as little as one item, or many different items as shown in the example below.
9. In the example shown above, we have selected Microsoft Office Word.
Exam Confirmation
The next steps in the pathway take us away from program selection, and into Exam and Test Candidate information confirmation.
1. Look over this page to ensure that your personal info, the exam selection, and the exam language are all correct.
2. After you confirm the information, click the pencil icon to edit the selections under Payment Method and choose a pre-assigned voucher number, enter a new voucher number, or select inventory/site- licenses if the exam is covered by the Test Center.
3. If you have been assigned to an Exam Group, click the edit button and enter the Group Number. If you are unfamiliar with Exam Groups, leave this section blank.
Program Page Suite Page Program Page Product Page Confirm Exam Page (Payment Options) Confirm Exam Page (Exam Groups)
QRG CONSOLE 8: LAUNCHING AN EXAM PRODUCT TRAINING APRIL 2014
4. Moving on to the Exam Requirements section, ensure that each item has a checkmark by verifying your mailing address, reading and agreeing to the Non- Disclosure Agreement, and then confirming you have registered with the program provider of the exam you wish to test in (first three items shown below).
The last item in the Exam Requirements section is the Proctor Authorization. After completing the first three items as outlined in the previous step, the Proctor screen will appear automatically.
5. The exam Proctor will checkmark the box and enter their credentials after validating the Test Candidate that is taking the exam (as outlined in the Proctor Agreement).
6. After the Proctor enters their credentials and verifies the Test Candidate, you must click the forward arrow to move on to the exam launch screen.
Note: Please ensure to complete only one Exam Requirement section at a time. For the Non-Disclosure Agreement, a separate browser window will appear allowing you to read it, and accept via the browser.
Launching the Exam
If no conflicts are found, the software will initiate a quick pre-launch diagnostics. If everything is in the clear, click the forward arrow to launch the actual exam.
Note: Please ensure that no Office programs are running prior to launch. If a conflict is found, the screen will indicate so, and allow you to terminate the program.
Exam Results Screen
When the exam has been completed, you will be returned to the last page of the Certification Pathway the Results screen.
Here you can view the Exam Score, the section analysis, leave comments regarding your testing experience, or view the official score report online which will allow you to print the results from your exam. When finished, click the arrow next to your name to log out of Console 8.
Certiport Contact Information
Certiport Support: 888.999.9830 x 9 On-Boarding and Training: 888.999.9830 x 6 Mon-Fri: 6am-5pm (MST) Customerservices@certiport.com Technicalsupport@certiport.com
For additional Information on Console 8 including features coming in future updates: www.certiport.com/console8 Confirm Exam Page (Exam Requirements) Confirm Exam Page (Proctor Authorization) Launch Exam Page Results Page