QRG CONSOLE 8: LAUNCHING AN EXAM

PRODUCT TRAINING APRIL 2014

This guide only covers
the test launching
process from within
Console 8. It does not
cover the acquisition, installation or configuration of the
exam delivery software or any required third-party
software. Please refer to other training materials for help
with Console 8 installation or setup.

Updates & Preparation

1. You will not be able to test if there are any required
updates pending for Console 8. A Test Candidate will
not be notified of any pending software or exam
content updates until you are about to launch the
exam, so it is important for the Organization Admin
to login first and apply any applicable updates before
the Test Candidate begins. Please see the Console 8
Install & Setup QRG for an explanation of the Update
process.

2. It will also be necessary to log out and close any
sessions of the Certiport website or other Certiport
programs before a Test Candidate launches the
software.

3. Ensure that all Microsoft Office programs are closed
before proceeding. In addition to Office, please close
all non-essential running programs in an effort to
foster the most conflict-free testing environment.

Test Candidate Login/Home Page

1. Begin by double-clicking the Console 8 shortcut on
the desktop.

2. The Test Candidate will now log in
using their Certiport Username and
Password and click the forward
arrow.



3. Once inside, make sure that your Name appears
correctly in the top right-hand corner, and that the
correct CATC (Certiport Authorized Testing Center)
appears correctly at the bottom. (This will be the
Testing Center where the Test Candidate will actually
sit for the exam.)



The Certification Pathway

1. To launch an exam, start by clicking on the green
Study / Practice / Certify button, which will take you
to the first page of the Certification Pathway the
Activity Page.



2. The Activity Page is where a Test Candidate will
choose between study materials, a practice test, or
the actual certification exams.

NOTE: At this time Console 8 still has emerging
functionality, and some of these options will be grayed out
until they are added to the software in future releases.


3. Please click the Certify button.

4. You will now be taken to the Program Page, where
you will choose between the families of programs
that contain your desired certification. For the
purposes of this guide, and the content that is
currently available, we will be working with the
Microsoft Office Specialist (or MOS) certification.
Activity Page


QRG CONSOLE 8: LAUNCHING AN EXAM
PRODUCT TRAINING APRIL 2014

5. In this example, we have chosen the Microsoft
Office Specialist program. Click MOS to continue.

6. The next page in the Certification Pathway is the
Suite Page, where you would choose the individual
version of Microsoft Office you are working with.

Note: You will only be able to click on the Office version
that is currently installed to the testing computer.


7. Console 8 has the ability to deliver multiple version
years of the MOS exams, but in this guide we will be
using MOS 2013 as the example. Click Office 2013
to proceed.

8. The next step is to choose the Product, or the actual
Office application you will be testing in. Depending on
the selection of programs chosen on the Suite Page,
this page could contain as little as one item, or many
different items as shown in the example below.



9. In the example shown above, we have selected
Microsoft Office Word.

Exam Confirmation

The next steps in the pathway take us away from program
selection, and into Exam and Test Candidate information
confirmation.

1. Look over this page to ensure that your personal info,
the exam selection, and the exam language are all
correct.


2. After you confirm the information, click the pencil
icon to edit the selections under Payment Method
and choose a pre-assigned voucher number, enter a
new voucher number, or select inventory/site-
licenses if the exam is covered by the Test Center.



3. If you have been assigned to an Exam Group, click the
edit button and enter the Group Number. If you are
unfamiliar with Exam Groups, leave this section blank.

Program Page
Suite Page
Program Page
Product Page
Confirm Exam Page
(Payment Options)
Confirm Exam Page
(Exam Groups)


QRG CONSOLE 8: LAUNCHING AN EXAM
PRODUCT TRAINING APRIL 2014

4. Moving on to the Exam Requirements section, ensure
that each item has a checkmark by verifying your
mailing address, reading and agreeing to the Non-
Disclosure Agreement, and then confirming you have
registered with the program provider of the exam you
wish to test in (first three items shown below).



The last item in the Exam Requirements section is the
Proctor Authorization. After completing the first three
items as outlined in the previous step, the Proctor screen
will appear automatically.

5. The exam Proctor will checkmark the box and enter
their credentials after validating the Test Candidate
that is taking the exam (as outlined in the Proctor
Agreement).

6. After the Proctor enters their credentials and verifies
the Test Candidate, you must click the forward arrow
to move on to the exam launch screen.

Note: Please ensure to complete only one Exam
Requirement section at a time. For the Non-Disclosure
Agreement, a separate browser window will appear
allowing you to read it, and accept via the browser.



Launching the Exam

If no conflicts are found, the software will initiate a quick
pre-launch diagnostics. If everything is in the clear, click
the forward arrow to launch the actual exam.

Note: Please ensure that no Office programs are running
prior to launch. If a conflict is found, the screen will
indicate so, and allow you to terminate the program.


Exam Results Screen

When the exam has been completed, you will be returned
to the last page of the Certification Pathway the Results
screen.



Here you can view the Exam Score, the section analysis,
leave comments regarding your testing experience, or
view the official score report online which will allow you
to print the results from your exam. When finished, click
the arrow next to your name to log out of Console 8.

Certiport Contact Information

Certiport Support: 888.999.9830 x 9
On-Boarding and Training: 888.999.9830 x 6
Mon-Fri: 6am-5pm (MST)
Customerservices@certiport.com
Technicalsupport@certiport.com

For additional Information on Console 8 including
features coming in future updates:
www.certiport.com/console8
Confirm Exam Page
(Exam Requirements)
Confirm Exam Page
(Proctor Authorization)
Launch Exam Page
Results Page