TameBay EBay Ecommerce Tools Services Guide 2013

eBay & eCommerce
Tools & Services Guide

2013 Edition
By Chris Dawson & Dan Wilson
Editors of Tamebay.com
Copyright 2013 Tamebay All rights reserved
eBay & eCommerce Tools & Services Guide 2013
Introduction
Welcome ................................................................ 4
About Chris Dawson ............................................5
About Dan Wilson .................................................5
Connect with Tamebay .......................................5
Sponsored Listings: Platinum
1stoporders.co.uk ................................................. 7
4PX ........................................................................... 9
Alibaba ................................................................... 11
Amazon Services Europe ..................................13
Amazon Webstore ..............................................14
Auctiva ...................................................................16
Bubbles ..................................................................18
ChannelAdvisor .................................................. 20
ChannelGrabber ................................................. 22
channelMyorders ............................................... 25
Checkout by Amazon .........................................27
Collect+ ................................................................. 29
Despatch Bay .......................................................31
DHL Express ........................................................ 32
eSellerPro ............................................................ 34
ezbob ..................................................................... 36
Flubit ......................................................................37
FreeAgent ............................................................ 39
Frooition ...............................................................41
Fulfilment by Amazon ......................................44
Genie and the Geek ...........................................46
Goofbid ................................................................. 48
iContact ................................................................ 50
Integratedlabels.co.uk ..................................... 52
InterCultural Elements .................................... 54
Interlink Direct ................................................... 56
InvoicePaper.co.uk ............................................ 58
iwoca .....................................................................60
Linnworks Anywhere ....................................... 62
Lucid Interactive Ltd ........................................ 63
MetaPack .............................................................. 65
myHermes ...........................................................66
Neteven ................................................................ 68
Ordoro ................................................................... 70
Pentagon Interactive ........................................72
The Post Office ....................................................74
Price Spectre ....................................................... 76
Quantity Manager.............................................. 79
Rakuten Group Marketplaces .........................81
RedStar Creative ................................................ 83
ReplyManager ..................................................... 85
Royal Mail ............................................................. 87
Seko Synergy ...................................................... 89
Sell on Amazon ....................................................91
Seller Dynamics .................................................. 93
SellerExpress ......................................................96
ShipStation .......................................................... 98
SKU Fulfilment Services ................................ 100
StoreFeeder ...................................................... 102
Terapeak ............................................................. 106
Tradebox ............................................................ 108
Vendio ...................................................................111
WeAreJH ............................................................. 114
WebInterpret ..................................................... 116
Sponsored Listings: Gold
3p Logistics ........................................................ 119
ANYVAN.com ..................................................... 121
Appeagle ............................................................ 123
dZine-Hub .......................................................... 124
Froo.com ............................................................ 126
Lengow ............................................................... 128
Linnworks Express .......................................... 129
Parcel2Go ........................................................... 130
The Stockshifters Marketplace ................... 132
The Wholesale Forums ................................... 134
uShip .................................................................... 136
VisualSoft ...........................................................137
WeAreJH ............................................................ 138
XS Items ............................................................. 140
Sponsored Listings: Silver
Actinic ................................................................. 143
Another Web Design ....................................... 144
Brightpearl ........................................................ 145
Browntape.com ............................................... 146
Chartixx ...............................................................147
Codestorm E-Commerce Fulfilment ......... 148
Create .................................................................. 149
Dalepak ............................................................... 150
DaytodayeBay .................................................... 151
EasiLogic ............................................................ 152
eBay Radio ......................................................... 153
Elizabeth Hitchins ........................................... 154
eSeller Solutions .............................................. 155
Firepages ............................................................ 156
Inventory to eBay ............................................. 157
James & James ................................................. 159
Jane Bell ............................................................. 160
John Pemberton ............................................... 161
Multiace .............................................................. 162
myParcelDelivery.com ................................... 163
P4D | Parcels for Delivery .............................. 164
PackVERTISE ..................................................... 165
Remove The Background ............................ 166
Stuff U Sell ..........................................................167
The UK Online Seller Meetup ........................ 168
Trojan Etail ........................................................ 169
vzaar .....................................................................170
WatchCount.com .............................................. 171
WIDShop .............................................................. 172
WisePricer ..........................................................173
TameBay Directory 2013
Accounting ......................................................... 175
Apple Solutions .................................................176
Buying .................................................................. 177
Consultancy .......................................................178
Cross-Merchandising ......................................179
Design Services ................................................ 182
Email Management ......................................... 184
Finance................................................................ 185
Full-Service Management ............................. 186
Marketplaces .....................................................187
Mobile ................................................................. 188
Monitoring ......................................................... 189
Multi-Channel Management ........................ 190
Networking & Meet-Ups ............................... 195
Payment Services ............................................ 196
Picture Management .......................................197
Product Sourcing & Drop Shippers ............ 198
Research ............................................................ 200
Shipping .............................................................202
Trading Assistants .......................................... 206
Translation ........................................................ 207
Video .................................................................. 208
Website Hosting & Webstores .................... 209
TameBay Guide 2014
Do you want to be in the TameBay Guide 2014? ................................................................................. 210
eBay & eCommerce Tools & Services Guide 2013 4
Welcome
Welcome to the third annual Tamebay eBay & Ecommerce Tools & Services Guide. The guide
is a free resource for ecommerce professionals that aims to help you streamline and develop
your business.
Tamebay is the UKs foremost eBay and ecommerce blog. Founded in 2007, were often the
first to break news thats vital to ecommerce SMEs. Whether its the latest eBay changes,
developments at Amazon or any number of other marketplaces, Tamebay has become a vital
source of news and information for thousands of professional online traders.
As an ecommerce business grows there becomes a need to simplify and automate many of
the day to day tasks you will be undertaking. Everything from listing an item on eBay, tracking
sales on Amazon, printing and posting your sales, managing your customer communications
and expanding your eBay business onto other marketplaces, your own website, shopping
comparison sites and using paid search can be done manually.
Many of the tools in this guide are little known apps which can make a huge contribution to the
way you run your eBay business. Others are better known, but you may not have had time to
fully investigate the products and services they offer. Were confident that there is something
for everyone in this guide.
This year, were pleased to announce that weve enhanced the guide by also taking it online.
Weve established www.tamebayguide.com as a searchable online database of all the tools
and services that are out there. Check it out.
Thank you to all the companies who have supported this guide and also Tamebay over the years.
And many thanks to all you readers who make Tamebay what it is with your many comments
and tip-offs. We couldnt do it without you.
For the very latest eBay and ecommerce news dont forget to visit us at tamebay.com.
Best wishes,
Chris Dawson and Dan Wilson
Editors, Tamebay
About Chris Dawson
Chris Dawson has been trading online for nearly ten years, specialising in selling second hand
computers and accessories. He is a Top Rated Seller with broad experience in business. In 2006
he founded Tamebay with Sue Bailey which has since become the number 1 online resource for
ecommerce SMEs. He is a well known figure on national and local media and has spoken on the
airwaves and printed page about issues regarding eBay related matters.
Aside from selling online, editing Tamebay and caring for a strangely aggressive cat, he also
consults for businesses, big and small, on getting the most from eBay and ecommerce. His
no-nonsense practical advice and expertise is highly sought after from clients including sole
traders, big retail businesses and PR agencies all over Britain.
To contact Chris about his consulting work, email him via chris@tamebay.com
About Dan Wilson
Dan Wilson was part of the team that founded eBay in the UK whilst still an undergraduate at
the London School of Economics in 1999. He worked for the company until 2006 and served
variously as Community Manager and eBay University tutor. He is also the best selling author
of Make Serious Money on eBay UK, a book about selling on eBay.
Since 2006 he has freelanced as a copywriter, internet marketing manager, social media and
ecommerce consultant for dozens of organisations including BT, PA, vzaar, MyDish.co.uk, Upad,
the NHS and the Labour Party. Dan lives in Brighton and blogs personally at wilsondan.co.uk.
Connect with Tamebay
To find out more about advertising on Tamebay on this page or by contacting Chris directly.
http://tamebay.com/about-tamebay/advertise-on-tamebay
Dont forget to connect with Tamebay on social media:
On Twitter: @tamebay
On Facebook: TameBay.
To contact Tamebay, you can visit this page:
http://tamebay.com/about-tamebay/contact-tamebay
About Tamebay
1stoporders.co.uk ................................................. 7
4PX ........................................................................... 9
Alibaba ................................................................... 11
Amazon Services Europe ..................................13
Amazon Webstore ..............................................14
Auctiva ...................................................................16
Bubbles ..................................................................18
ChannelAdvisor .................................................. 20
ChannelGrabber ................................................. 22
channelMyorders ............................................... 25
Checkout by Amazon .........................................27
Collect+ ................................................................. 29
Despatch Bay .......................................................31
DHL Express ........................................................ 32
eSellerPro ............................................................ 34
ezbob ..................................................................... 36
Flubit ......................................................................37
FreeAgent ............................................................ 39
Frooition ...............................................................41
Fulfilment by Amazon ......................................44
Genie and the Geek ...........................................46
Goofbid ................................................................. 48
iContact ................................................................ 50
Integratedlabels.co.uk ..................................... 52
InterCultural Elements .................................... 54
Interlink Direct ................................................... 56
InvoicePaper.co.uk ............................................ 58
iwoca .....................................................................60
Linnworks Anywhere ....................................... 62
Lucid Interactive Ltd ........................................ 63
MetaPack .............................................................. 65
myHermes ...........................................................66
Neteven ................................................................ 68
Ordoro ................................................................... 70
Pentagon Interactive ........................................72
The Post Office ....................................................74
Price Spectre ....................................................... 76
Quantity Manager.............................................. 79
Rakuten Group Marketplaces .........................81
RedStar Creative ................................................ 83
ReplyManager ..................................................... 85
Royal Mail ............................................................. 87
Seko Synergy ...................................................... 89
Sell on Amazon ....................................................91
Seller Dynamics .................................................. 93
SellerExpress ......................................................96
ShipStation .......................................................... 98
SKU Fulfilment Services ................................ 100
StoreFeeder ...................................................... 102
Terapeak ............................................................. 106
Tradebox ............................................................ 108
Vendio ...................................................................111
WeAreJH ............................................................. 114
WebInterpret ..................................................... 116
Platinum Listings
You can use One Stop Order Processing to manage orders from your internet shops.
Our software allows you to manage all of your orders in a single place and lets you access your orders from
anywhere on your Local Area Network. You can quickly and easily take all orders from being received to being
despatched, deal with customer queries and manage your stock.
Quick and easy to install and use
Process all your orders in one way and one place
Multichannel order processing, completely configurable
Links orders to couriers and accounts packages
Designed to grow with your company, low cost start up packages, free trial available
Comprehensive UK based support
If you sell products on any of the channels below you can use our software to increase efficiency when processing
and packing orders. Free up your time and save money:
We can import from Ebay, Amazon, Playtrade, XCart, Magento, osCommerce, Interspire, Big Commerce, CRE
Loaded, ekmPowershop, Pinnacle Cart, RomanCart, Paypal, SellerDeck, Actinic Desktop, Actinic Online, eBid, Mail
Order, Telephone Sales, Custom Stores. Other sales channels can be added using a custom import format.
Our software allows you to manage your internet orders in a way that fits in with the way that you want to run
your business; it can speed up daily order processing tasks leaving you free to spend time managing your business.
One Stop Order Processing is quick to install and easy to use. You can be up and running very quickly and wont
need to spend a lot of time and money evaluating the software. You can try it for free and you will be able to see
very quickly whether it will help you manage your business.
One Stop Order Processing is designed to grow with your business, 4 different levels are available, Lite, Standard,
Premium and Enterprise. You can pick the version that is right for you and easily upgrade as your company grows
and you need more features and processing power. You can also use a fully functioning free trial to try the product
before you buy. Prices start at less that 5 per month.
We offer support through a comprehensive knowledgebase and a ticketing system that allows you to easily
create and track issues. We also provide tutorials and demonstrations on our YouTube channel.
Features Summary
Download orders from all of your sales channels into a single or separate databases
Run on one or more PCs on your Local Area Network. Simultaneously access and process orders
Licenses work on unlimited number of sites and unlimited number of local databases
Sophisticated order selection, Find orders quickly using advanced searching and filtering
Print invoices, packing lists and picking lists, automatically add your logo and PPI
Print Stock reports, Sales Reports and Profit reports
Print address labels supports document enclosed wallets, integrated labels and Avery style labels.
Export your order information to couriers and accounting packages
Create new orders offline, edit new and existing orders
Add extra information to your orders
1stoporders.co.uk
O 1stoporders.co.uk
L 01395 239 022
support@1stoporders.co.uk
One Stop Orders
D 1stoporderscouk
D @1stoporders
Setup custom views to make each daily task easier
Perform and display calculations on order information
Change all order details, with automatic VAT and shipping calculations.
Sophisticated stock control, including predictive stock control
Product management including supplier module
Configure and manage customer details
Coming Soon Automated order download and processing. Automated shipping confirmation uploads.
Cross channel stock control. Product export to selling channels and directories such as Google Shopping
Import Order Information From
eBay Amazon PlayTrade XCart
Magento osCommerce Interspire BigCommerce
CRE Loaded ekmPowershop Pinnacle Cart RomanCart
Paypal Actinic online Sellerdeck Actinic desktop
Mail Order Custom-built stores
Export Order Information To
RoyalMail Despatch Manager Online (DMO) UPS
CityLink Clan 2000 and X-Tend UKMail/Business Port Consignor
Quickbooks (IIF). Supports Quickbooks 2002-
2007 and 2008 2013 (except Simple Start)
Sage (CSV). Supports all versions (except Sage
Invoicing and Start-Up)
Royal Mail SmartStamp Fedex
Amazon (SellerCentral) shipping confirmations Ebay Shipping Confirmations (requires Selling
Manager Pro)
PlayTrade (ProTrader) shipping confirmations Integrated Labels
MetaPack Most systems that import from CSV, XLS, or XML
Avery labels Document Enclosed Wallets
Customer Comments
Here are a few comments our customers have made about us and our software
Without OSOP we cannot operate
I am loving the software, cant imagine how I managed it before. Saves me lots of time
The best software of its kind
Couldnt do without it. Makes order processing so easy
I would just like to say how impressed I have been with the OSOP. Its versatility and
Customisation is incredible and has made managing orders from our 15 different web stores much
easier. I wish we had found it earlier
Always a pleasure dealing with Mole End great products, great team and always supportive
Ordered the product for a client and we had it all installed & working with in 30 mins
Excellent software Exactly what I needed!
4PX
O en.4px.com
D 4PXworldwideexpress
D @4PX_WrldWideExp
4px-worldwide-express
businessdevelopment@4px.com
Start Selling Abroad Effectively with 4PX
As a leader in cross border trade, 4PX has crafted its business to assist any online seller seeking to capitalize
on business opportunities worldwide. Offering robust order fulfillment services through a network of 7 global
warehouses (locations in Australia, USA, UK, Germany, and China) and eBay / Amazon compatible service solutions,
4PX has the competence to serve any global-minded online seller.
The global online retail market opportunity:
US 137.8 billion
China 118 billion
UK 57.39 billion
Germany 41.31 billion
Australia 10.3 billion
Source: McKinsey, Forrester, Centre for Retail Research
About 4PX
4PX is a multinational logistics and e-commerce supply chain solutions provider based in China. Started in 2004,
4PX has grown exponentially through the years with a current staff of over 1500 employees. This phenomenal
growth has excelled 4PX to become the #1 cross-border trade channel management solution provider in China
and recognition from Forbes as one of Chinas Potential top companies.
Partnered with eBay, Amazon, and Alibaba and with investment from Chinas largest investment company
Shenzhen Capital Group, 4PX is strategically focused to provide e-commerce technology solutions to its existing
20,000+ merchants and seeks to expand its presence all over the world.
Core Services
4PX E-order Global Warehouse Fulfillment
E-order is a customized global warehouse fulfillment service which gives you the flexibility to stock your products
overseas and deliver by local courier.
E-order Benefits
Global Warehouse Locations: 4PX owns and operates a network of 7 warehouses worldwide 3 in mainland
China (Shenzhen, Hong Kong, Shanghai), while the other 4 are strategically located in UK, Australia, Germany,
and the US. All packages are processed properly and efficiently, and supervised by 4PXs experienced staff
24/7.
Fully-Integrated Software: E-order is equipped with a state-of-the-art shipping and order fulfillment
software called WMS. It is a web-based fulfillment solution for online merchants that is user-friendly and
has the capability to control multiple warehouses under one interface. With access to the internet, you can
freely access WMS anytime or anywhere you wish and access data such as, inventory management, order
management, and online billing.
Guaranteed Shipping Time: 4PX fully understands the standard shipping rules of the leading E-commerce
platforms (Ebay, Amazon, Aliexpress. etc) and thus we strictly adhere to the requirements of customers
regarding shipping time. Within 24 hours, 4PX guarantees to process shipments as soon as orders are
received. Customers can expect to receive their packages within 1-3 days via local post.
Competitive Pricing: 4PX offers a competitive overseas fulfillment pricing system.
4PX Fulfillment Rate
Comparison
Service 4PX Rate Other Company % Discount
Order Handling As low as
0.15 for 1st unit
0.07 each addl unit
1.35 per unit Up to 89%
Weight Handling 0.00 for 1st KG,
0.30 / KG thereafter
Within 2.20 KG:
1 + 0.15 per 100g
Up to 81%
Dicounted Last Mile Shipping: 4PX has established partnerships with local post services from each of the
7 global warehouses. Through these partnerships, sellers can receive last mile delivery discounts with the
following express / postal carriers (not limited to):
FedEx
DHL
UPS
TNT
USPS
Royal Mail
Australia Post
Deutsche Post
Fastway (Australia)
Hermes
Alibaba
O uk.alibaba.com
D AlibabaUK
D @AlibabaTalk_UK
Alibaba.com Products and Services:
Alibaba.com, one of Alibaba Groups seven major business groups, is a leading global e-commerce platform for
small businesses. The website aims at creating the go-to English-language platform for cross-border trade
and purchases as well as helping small businesses worldwide expand to overseas markets. As of June 30, 2012,
Alibaba.com had 29.4 million registered users from more than 240 countries and regions and showcased 2.5
million supplier storefronts. The mission of Alibaba.com is to make it easy to do business anywhere.
Bigger than Amazon and eBay
At the end of 2012, Alibaba Group announced annual sales volumes on Tmall and Taobao Marketplace, the Chinas
two largest online shopping websites, have surpassed a combined RMB 1 trillion ($157 billion or 97bn) for the
first time. Jack Ma, chief executive and chairman of Alibaba Group, said achieving the milestone means Alibaba
will this year surpass Amazon and eBay to become the largest e-commerce company in the world by annual GMV
(Gross Merchandise Volume, a measure roughly equal to gross sales).
As part of its online sourcing platform, Alibaba.com offers the following products and services:
1. Customized Sourcing: A service on Alibaba.com where buyers sourcing requirements are matched with the
right suppliers.
a. Buyers must be registered Alibaba.com Members and have posted a clear and detailed Request for
Quotation Form (RFQ Form).
b. Suppliers are matched based on their quotes, capabilities, product/service quality, etc.
2. Inspection Service: Buyers can order services from professional 3rd party inspectors and inspection
companies directly from inspection.alibaba.com. The inspector will visit the manufacturing and/or port
facilities anywhere in China and make reports including pictures to certify that the goods being produced
and shipped reach quality standards.
3. TradeManager: A real-time chat programme built into the Alibaba.com platform that allows buyers to
communicate with suppliers from around the world. Features include real-time text translation to help
break down language barriers and capability to send product photos or files of any size to your trade
partners.
4. Safe sourcing:
a. Pay securely online via Escrow on Alibaba.com. The Escrow service on Alibaba is powered by Alipay.com, a
leading third-party online payment platform from the Alibaba Group. Escrow allows you to pay securely
online without exposing your credit card details. You can also track delivery of your order and payment is
only released to the supplier after you confirm youve received the order.
b. Search for Gold Suppliers. Alibaba.coms Gold Suppliers are the highest and most premium level of
membership and have been inspected onsite by third party inspection companies.
c. Look for assessed suppliers. Assessed Suppliers are Gold Suppliers who have been inspected onsite by a
third party inspection company. They offer all the information of our Factory Audits and more, including
Assessment Reports, Verified Videos and Verified Main Products.
5. Verified Members: Verified Members are suppliers who have been verified by Alibaba.com. This includes
verification of the company name and contact information by Alibaba.com staff. Being verified makes
suppliers more trustworthy to buyers, and its easier for buyers to find Verified Member than unverified
members. Verified membership is currently available in 33 countries.
Alibaba.com has compiled the following top tips and insights for companies considering international
trade for the first time.
Overcoming cultural differences
In some parts of the Middle East, nodding your head means no, while shaking your head means yes. In Europe
and North America, keeping eye contact is a sign of sincerity and respect, while in Asia it can be interpreted as
disrespectful and rude.
You wont be expected to speak fluent German, Mandarin or Swahili, although any small effort you do make will
be greeted appreciatively. Its not uncommon to hire the services of a translator on overseas trips, and in certain
industries the use of local negotiators in the tender process is standard.
Another way of ironing out cultural differences is by appointing local partners. They will often improve your
chances of identifying genuine business opportunities and use their expertise to tailor your product for the local
market.
Dealing with the tax implications
Getting to grips with import duty and any associated taxes is indispensible if youre going to make international
trade work for you. Therefore, you should seek specialist advice on the financial implications for your business of
any potential imports and exports, and make sure these are factored into the price you negotiate.
Countries outside the EU will often charge a duty on imports, depending on the product. Exported products are
also liable for purchase tax or its equivalent within the country of purchase. Although it is usual for the customer
to assume responsibility for paying the duty on goods, it is worth verifying this in advance.
If youre selling, supplying or transferring goods out of the UK, you may need to charge VAT. In general, exports
to countries outside the EU are zero-rated, as are exports to individuals who are registered for VAT in another EU
country. However, to qualify you must follow strict rules and keep the necessary paperwork.
Managing shipping and logistics
Companies operating domestically will already be familiar with shipping and logistics, and it only requires a few
additional steps to widen systems to cover international operations.
Firstly, you will need to manage some additional paperwork filling in customs declarations in quadruplicate can
be time consuming, so its important you get a system in place.
Secondly, you should bear in mind that packaging needs to be more robust in view of the longer transit time
for international deliveries. It is your responsibility to ensure your goods reach their destination in the same
condition as they began their journey. There are insurance options that will cover loss or damage for you, which
are essential for valuable shipments.
Shipping prices can make the difference between your product being affordable and it being too expensive,
therefore you will need to find transport partners who can provide you with competitive rates. Bear in mind,
however, that a provider who can guide you through the process and offer experience delivering to certain
markets holds extra value. If your overseas customer is already buying goods from the UK, it might be possible to
organise a joint shipping to reduce costs.
To find out more about Alibaba.com and how it can connect your business with suppliers all over the world, visit
uk.alibaba.com
Amazon Services Europe
O services.amazon.co.uk
The fast and easy route to online growth at home and abroad.
Amazon prides itself on its wide selection, attractive prices and great customer experience. These core principles
drive Amazons business worldwide. Amazons vision is to be earths most customer-centric company; to build a
place where people can discover anything they might want to buy online. Amazon customers everywhere should
be able to get access to a superb selection, great prices and customer experience.
Amazon offers a suite of services to allow local businesses to extend their reach to millions of customers across
Europe and worldwide, utilising Amazons infrastructure and years of online retail experience so minimising
fixed cost investments for sellers. Through Amazons EU Marketplace platform, Sell On Amazon allows sellers to
sell their products to customers through Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.it and Amazon.es sites.
When a customer purchases from an Amazon third-party seller on an Amazon site, Amazon handles transaction
processing and fraud protection, and sellers can choose to either fulfil orders themselves or use Fulfilment
by Amazon (FBA), where Amazon takes care of order picking, packing, delivery, customer service and returns
handling. FBA allows retailers to make use of Amazons world class fulfilment infrastructure. FBA products listed
on Amazon.co.uk can be purchased by millions of customers in Europe and can be exported by Amazon on the
sellers behalf to all EU member states and for media products even to the rest of the world. With FBAs recently
released Export for Multichannel option, Amazon can take care of delivering orders originating from a sellers
own or other third party sites in the UK to customers throughout the EU.
The key to being successful online is having the right selection at the right price, with the right delivery and
customer service. said Cyrille Foillard, Director FBA Business Europe. FBA can help retailers grow their businesses
by offering a window to EU customers and providing world-class delivery and customer service. For items
delivered in the UK, customers benefit from Free Super Saver Delivery and Amazon Prime on FBA orders and can
combine their Amazon and FBA items in a single cost-saving order. Retailers benefit from building their brands
and expanding their businesses whilst adding the credibility of association with the Amazon brand.
As well as Selling on Amazon and FBA, Amazon also offers e-commerce solutions through its Amazon Webstore
service. Webstore is a comprehensive, full-featured e-commerce platform that enables sellers to build and
operate profitable, online businesses at a low cost of operation, leveraging the strength and reliability of Amazons
infrastructure and transaction processing systems while building and maintaining their own brand.
Additionally, sellers who have their own websites can also benefit from Amazons technology and expertise by
integrating Checkout by Amazon, the payment service provided by Amazon Payments Europe*. Checkout by
Amazon enables millions of Amazon customers to purchase securely on another retailers website using their
Amazon account credentials and without re-entering their delivery and payment information. Checkout by
Amazon helps sellers to gain new customers and increase conversion.
* Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg
Amazon Webstore
O http://webstore.amazon.co.uk/
E-commerce Made Easy with Amazon Webstore
E-commerce has revolutionised the world of retail, opening new channels and opportunities for retailers of all
sizes. Today online represents one of the biggest growth channels for most businesses. Online success depends
on the ability to fulfil customer expectations and to provide a trusted service and Amazon Webstore delivers
both.
Built on the same technology as Amazon and leveraging Amazons experience, reliability and infrastructure,
Webstore offers retailers and manufacturers of all sizes a scalable, safe and secure, feature rich e-commerce
product enabling them to quickly design, build and manage their own branded multi-channel website. Webstore
offers sellers full control and flexibility to manage customer experience across multiple channels website,
store and phone, enabling retailers to keep on growing.
When we looked across the marketplace and we looked at the e-commerce players, theres only one
or two key companies who we would want to work with. When youre a company of our size, you need
to find partners who are actually going to work alongside you and know and understand and meet
your expectations and Amazon was the obvious one. October 2011 we made the decision to go live. We
wanted to do it quickly so we set ourselves a hundred days challenge. We went live in February this
year after about 90 days. We used the Amazon Webstore platform to deliver that. And to be honest
weve been amazed by the success weve had. Its been a phenomenon and Ive got to say were looking
forward to the future.
- William Gill, Head of Buying and Merchandising http://outlet.marksandspencer.com
Reliable
Online success depends on your ability to fulfil customer expectations and to consistently provide a reliable
service. The Amazon infrastructure allows you to build your online store on a solid and secure foundation and
provide many benefits that come from working with an e-commerce leader.
Scalable
Since its hosted on Amazon infrastructure, your Amazon Webstore is built to grow just as fast as your company.
Secure
In the online marketplace fraudulent purchases or the loss of critical data can be devastating to an e-commerce
site, but Amazon Webstore uses the latest Amazon fraud prevention technology to protect both you and your
customers.
Easy integration with other Amazon Seller programmes helps boost sales
Multiple sales channels allow sellers to generate even more online revenue and the tight integration between
Webstore in the UK and Selling on Amazons European Marketplaces opens powerful new sales channels in the
UK, France, Germany, Italy and Spain. Fulfilment by Amazon picks, packs and delivers orders from the same local
inventory pool ensuring that customers receive their order on time every time, accompanied by the Amazon
delivery promise, regardless of whether they bought the products from Webstore or on Amazon. Last but not
least sellers can save time and administrative overhead by using the online e-commerce management portal,
Seller Central, to manage all their e-commerce and logistics channels in one place. Webstore also integrates
seamlessly with most popular business information systems.
Getting started is easy
Two years ago I never thought I would be doing e-commerce, or retail, or anything to do with retail.
Amazon Webstore has really let me create a store and run it from my own home. The first day, I think
we did twenty-five dollars in sales, and within a week we were doing hundreds. And now were doing
thousands a day. Im really excited right now, because this is just the beginning. Amazon Webstores
tools are helping us grow our business to where we never thought we could be.
- Shaheed Khan, Owner, Olivers Pet Care
With Amazon Webstore, sellers can get started instantly without any hardware or software investment or
long term contracts. They can also continue to benefit from Amazons constant development, investment and
innovation in e-commerce technology in the future. Webstores toolset makes e-commerce easily accessible
and rewarding to the beginner while its architectural flexibility gives the most advanced e-commerce experts
the freedom to unleash the full force of their expertise. As a result, Webstore users can benefit from Amazons
tools and knowledge to market their products better and achieve higher sales conversion rates.
Webstore features
Unlimited SKUs
Unlimited storage
Unlimited bandwidth
Use your own domain
Secure (SSL) checkout
Free website templates
Product recommendation engine
Product ratings & reviews
Coupons & discount codes
Integrated website search
Centralised inventory
Powerful fraud protection
Integrated payment processing
Amazon Webstore is exactly what I have been looking for, a web solution for e-commerce built on a
rock solid technical foundation and infrastructure with cutting-edge implementations. The flexibility
of the platform is a major reason why we selected Amazon Webstore. Bottom line, any company looking
for a world-class e-commerce solution look no further than Amazon Webstore. I recommend them
fully and without hesitation.
- Kevin McCann, Vice President of Sales & Marketing, onlinebakery.com
Auctiva
O http://www.auctiva.com/
D @4PX_WrldWideExp
D Auctiva
Auctiva provides you with the tools you need to make selling on eBay easy and profitable. From 1,800+
professionally designed eBay templates, to the cross-promotional Scrolling Gallery, to the easy-to-use One-
Page Lister, start saving you time and increasing your sales with Auctiva.
Auctiva Origins
Headquartered in Chico, California, Auctiva was founded in 1998 by Jeff Schlicht to help expedite the eBay listing
process.
Auctiva was acquired in August 2010 by Alibaba.com, providing users integrated access to low-cost product
sources through AliExpressa global wholesale platform geared for smaller sellers seeking fast shipment of
small quantities of goods.
Auctiva is continually adding features to its suite of products that make the eBay listing process easier and faster.
Auctiva Offers:
The largest selection of eBay listing templates
An easy-to-use One-Page Lister
The ever-popular FREE Scrolling Gallery
Free image hosting
24+ supersized photos per listing at no additional charge
Free scheduled listings
Listing profiles that save your information for faster listing creation
Abundant help resources
World-class customer support
Compatibility with eBays latest features & policies
Frequent updates, including user-requested features
E-commerce education and expert advice
Auctiva Testimonials
Auctiva is proud to offer their product to a wide variety of eBay sellers. Read what Auctiva customers had to say:
As my grandkids say, Auctiva rocks! Even this grandma can learn new programs! I love listing with
Auctiva. Their set-up is fairly easy to navigate, just took a little time to learn the ins and outs of the
features, same as any new programTheir support is wonderful. My questions have been answered
quickly and thoroughly! Yes, Auctiva rocks!
-eBay Seller to-n-jo
Easy to use; always very fast help that is not canned. The best experience in listing. Its easy to see how
to progress through the listing. When I need help I get it right away. Excellent help. I love the great
variety of template styles and colors. Another favorite thing is the profiles. And I like being able to use
the Save as New feature when I want the item specifics to stay the same for the next listing. The best
thing is the personalized help.
-eBay Seller gemjane
Excellent Customer Support and Great Product. I do not know what I would do without Auctiva. They
are wonderful and the tools are fabulous!
-eBay Seller couturepicks
Try Auctiva for Free!
Try Auctivas eBay tools today during an unrestricted 30-day free trial. No credit card is required and there are no
setup or transaction fees!
Click Here to Learn More!
Bubbles
O www.lookupbubbles.com
L 0845 299 6399
retail@mybubbles.net
SELL ON BUBBLES
BUBBLES is a marketplace that uses the time a consumer is offline and not searching for your products, known
as down time and converts it into up time with increased sales, exposure and other opportunities for your
business.
Designed for retailers to reduce the cost and risk of selling through a marketplace the main benefits of Bubbles
include:
NO listing fees
NO subscription fees
NO service costs
NO payment delays
FREE to join
FREE shop
FREE mobile web
FREE trial (sales fee waived)
And we have the lowest sales commission fee in the industry fixed for 24 months!
FROM THE START SELLING YOUR PRODUCTS
When a person is offline they are NOT searching, they are NOT progressing their search and most definitely they
are NOT buying from your store. Bubbles solution reverses this whilst at the same time providing a highly valuable
service for the consumer who finds the product they want faster, easier and at the right price. Its like having your
own personal shopper. A service we call Search without Searching.
A search is entered (called a quest) which instantly returns the first set of responses. At this point the user can
view the list, make changes to their quest or exit. With the quest unaltered or amended Bubbles continues to
look for matches around the clock. Based on a users personal preferences responses are pre-sorted and sent
as notifications. Any subsequent responses will be of equal or better match so the consumer is always seeing
an improvement and a progression of their search. At any stage they can buy the product whether on or offline
or continue to make changes (to the quest) as they learn more about the products (sent as responses). The
experience is seamless, simple and rewarding.
So, instead of hoping buyers will find your products, with Bubbles we are constantly looking to match your
inventory to their searches whether consumers are on or offline. In other words, it doesnt stop when they
close their browser. Bubbles progresses the search working towards the perfect match leading them directly to
your product.
This service is performed 24/7 but only engaging the buyer when convenient and always in a seamless and
progressive manner. No frustrations and an end to start-stop start-stop searching.
Its an evolution in shopping its simple, fun and its catching on fast.
MARKETING YOUR PRODUCTS
Bubbles together with your shop and products will be marketed in numerous locations up and down the United
Kingdom. We have a wide ranging above and below the line, social and on-the-street marketing campaign plus
numerous competitions and across the board sales promotions.
A collaborative marketing promotion called JMC (Joint Marketing Campaign) will be available to clients from 21st
May 2013. JMC provides a financial contribution to client marketing.
LOWER FEES or NO FEES BUT ALWAYS MORE PROFIT
Unlike most marketplaces we dont have a complicated set of charges. In fact we have just the one fee and thats
only applied when a sale is completed. Whats more its the lowest in the industry at only 5% (ex vat) and is FIXED
for 24 MONTHS.
TRIAL US FOR FREE SALES FEE WAIVED FOR 6 MONTHS
Isnt it time retailers had a fairer deal? If you think so then trial us for FREE. Well waive the sales commission (5%)
and make your experience that extra bit more profitable.
EASY INTEGRATION / ACCOUNT MANAGED
We have various methods to get your products listed. API, csv file import, integration via eSellerPro and other
ecommerce multi channel companies.
Where required we offer a data entry service its 100% free and well even manage your account so you dont
have to.
ChannelAdvisor
O www.channeladvisor.co.uk
L +44 (0)203 014 2700
sales@channeladvisor.co.uk
Measuring Success on Marketplaces
Knowledge is power. The more you know about your online performance the more capable you are of fine-tuning
your overall strategy for better results. ChannelAdvisor has compiled the tips below, which will guide you to
better understand how you measure up across all marketplaces, allowing you to seize opportunities to improve
your online performance.
Understand your eBay reputation
In order to stand out from the crowd, retailers are aiming for Top Rated Seller status and other accolades to
establish a reputable name on eBay. Being a trusted retailer is important for attracting new customers and
retaining long-time buyers. In order to be a better seller, you need to be aware of your overall sales, top performing
products, any late shipments and your product-listing status.
Failing to carefully monitor your reputation can damage your brand perception, or even worse, result in
suspension from marketplaces. ChannelAdvisors eBay and Amazon 360 features can help with this by giving
retailers visibility and control into their performance through a series of dashboards and analytics that provide
clarity into your sales all in one place.
For eBay success, ensure you
Monitor how your performance ranks according to eBays Seller Reputation Ratings across multiple regions.
This value is displayed to buyers across every region, even if you do not list there, making it important to
your eBay seller reputation and success.
Assess your current ranking with eBays policy compliance to ensure you are complying with eBays rules,
policies and selling practices.
Supervise your Detailed Seller Rating for an indication of the buyers experience. This monitors product
description, communication, delivery time and charges and will be a good indication of how individual
components of your eBay listings are received by consumers.
Check negative and neutral customer feedback and respond in a timely fashion. Track for repetition of
complaints to identify a common pitfall in your customer experience.
Identify your top-selling products
Knowing which items are your bread and butter allows you to maintain consistent inventory levels and relevant
advertisements. In addition to making you a better seller, this type of granular insight will help your bottom line.
Youll be able to spend more money ordering the items that are known sellers, and prevent listing products that
are unavailable, which can anger buyers and lead to negative feedback scores. Keeping track of your sales and
order history can allow you to capture as much revenue as possible.
Compare yourself to retailers that win the Amazon Buy Box
You may think these retailers have magical powers, but there are certain aspects that are taken into consideration
when retailers win the coveted Amazon Buy Box. If you take a look at the retailers winning the Buy Box, youll
realise that they offer the best overall buying experience. This is accomplished through things such as competitive
pricing, product availability, reasonable refund rates, high order volume, low negative feedback and few A-to-z
guarantee claims. Balancing these essential factors will give your products added exposure and create customer
loyalty.
Know how you are performing on each marketplace, down to each individual product
Dispersing your time and money evenly across eBay, Amazon, your webstore, etc. can be unproductive and costly.
You need to consistently evaluate your performance levels, and even item performance, across all marketplaces
in order to make the most profitable business decisions. Comparing transactional data by date, week, month or
quarter, and viewing sales and trends across all marketplaces and your Webstore, is a guaranteed way to ensure
that youre selling the right products in the right places.
Summing it Up
Dont feel like youre behind the learning curve. ChannelAdvisors Marketplaces solution grants you visibility into
your marketplaces performance metrics in order to make you a better seller. The ChannelAdvisor Cross-Channel
Dashboard is a vital reporting feature that measures your online operations across all channels and gives you the
ability to drill down into each channel to compare performance on eBay versus Amazon, for example. You can also
look at how each individual product is performing on each channel to determine where to list products to yield
the highest ROI.
Further, ChannelAdvisors 360 features hone in on your Amazon metrics such as seller rating, top-selling products,
product performance and Buy Box winners all from one central location. Measuring your marketplaces success
will reinvent your selling experience, transforming you from an e-commerce student to an online retail master.
About ChannelAdvisor
ChannelAdvisor is a leading provider of cloud-based e-commerce solutions that enable retailers and
manufacturers to integrate, manage and optimise their merchandise sales across hundreds of online channels
including Amazon, Google, eBay, Facebook and more.
Through automation, analytics and optimisation, ChannelAdvisor customers can leverage a single inventory
feed to more efficiently list and advertise products online, and connect with shoppers to increase sales. Billions
of dollars in merchandise value are driven through ChannelAdvisors platform every year, and thousands of
customers use ChannelAdvisors solutions to help grow their businesses. For more information, visit www.
channeladvisor.co.uk.
ChannelGrabber
O http://www.ChannelGrabber.com/
sales@channelgrabber.com
0333 301 0016 (Local Rate)
D @ChannelGrabber
Streamline your eBay, Amazon, Play and webstores stock, listings and orders with ChannelGrabber
Manage all your marketplaces from one log-in
Simple to use multi-channel stock management
Create and edit eBay, Amazon, Play and webstore listings
Dispatch all of your orders from one screen
Mention the Tamebay Guide when you contact us for one bonus marketplace integration
Three convenient packages Standard, Professional and Premier
Quick and simple set-up no interruption to your business
Free telephone support and training for all our customers
No contracts just our rolling one month subscription
No commission taken on any account
Stock and inventory management
Automatically updates on every marketplace
Instantly view up-to-date stock levels, so you never sell a product you dont have. Not over-selling keeps keeping
customers happy and improves your seller status. Join the hundreds of sellers using ChannelGrabber to manage
stock today.
Free yourself from mindless tasks
Monitor and control your eBay, Amazon, Play and webstore stock from one account. You dont need to log-in or
adjust stock on each marketplace Hassle over.
Top Tip: Upload bulk data to save entering stock manually! You can tweet us @ChannelGrabber to thanks us later.
Listing Multi-channel
Upload once to save time
Upload one product as a template for all marketplace listings. You save time as by only needing small changes
for eBay, Amazon, Play and webstore account. When we set-up your account you can keep all your listings live.
Nothing is ended, we simply import them all.
Sell everywhere at lightning speed
With ChannelGrabber you can sell on many different marketplaces all over the world! You can have an unlimited
number of listings per product and you can have different language listings for different countries too.
Top Tip: Use our QuickLoad tool to create a brand new listing in seconds.
Order management
One place to see every order
All your eBay, Amazon, Play and webstore orders can be seen from your ChannelGrabber account. This helps you
never miss an order, keeping customers happy. Your seller status and feedback will be sky high.
Intelligent invoicing
ChannelGrabber can change the invoicing for each of your brands. You can also have different invoices for each
marketplace. ChannelGrabber can act as automated invoice software too, saving you even more time.
Perfect picking
Use ChannelGrabber to combine your eBay, Amazon, Play and webstore picking lists in one place.
True Story: ChannelGrabber has saved us many hours of work each day Arista Computers
Webstore integrations
Expand your own brand online
ChannelGrabber integrates with industry-leading webstore solutions. Your webstore stock, listings and orders
can then be managed together with eBay, Amazon and Play accounts.
Completed webstore integrations include Magento, Volusion Shopify, ekmpowershop and over twenty others,
though we are adding more on a monthly basis.
Webstore integration is free when you sign-up to either our Professional
1
or Premier package. Sellers on any
package can buy integrations for a small one-off fee and discounts are available with multiple purchases.
Flexible modules
Add great business options in an instant
You can instantly add accountancy, courier, finance, notification and other business modules. ChannelGrabber
have partnered with leading eCommerce and retail suppliers to offer you great bolt-on modules, with flexible
payment options.
1 Only available when you pay for 6 months up front.
Accounting Couriers Design Finance
KashFlow
FreshBooks
ClearBooks
Xero
QuickBooks
Excel2Sage 50 and 200
UPS
DPD
TNT
Interlink Express
Royal Mail
Parcelforce
Frooition EZBOB
If you work with, or are, another solution or provider that is not featured here, please get in touch as our partnership reach is always
expanding and we can often integrate successfully.
Pricing
ChannelGrabber offers customers three great value packages with no contracts, free telephone support,
excellent training and flexible add-ons for every client!
Our Standard package is great for small or independent online retailers, as you can have up to 5,000 individual
products and 100 orders per day.
Included in your package are one eBay, one Amazon (multiple territories) and one Play account, with the option to
buy extra marketplaces for a small monthly fee.
We also provide comprehensive training and free telephone support in this package, which is just 60 per month
(plus 60 set-up) total, with further options to purchase accounting, courier or webstore integrations.
Our Professional package is perfect for online retailers with broader multi-channel requirements, as you can
have up to 25,000 individual products and 300 orders per day.
Two eBay, two Amazon (multiple territories) and two Play accounts are included, with great free webstore and
courier integration options too, if you pay for 6 months subscription up-front.
Again, free telephone support and excellent training comes with every package, and there are cost-effective
accounting modules or additional webstore and courier integrations to purchase.
All of this is available for just 240 per month, with no set-up fee.
Enterprise level customers, with a larger online presence and custom requirements above either our Standard
or Professional package, sign-up to our Premier account. Product numbers, daily orders and marketplace
requirements, along with webstore, courier and accounting integrations, can be discussed with our team.
channelMyorders
O http://www.channelMyorders.com/
L +44 (0844) 4412193
info@channelMyorders.com
The Multi-Channel Dilemma
The online consumer demand for more choice and better value is greater than ever before and will only continue
to increase. Long gone are the days when eBay and Amazon were the only clear shopping destinations of choice.
If you now add flash sales, social media, comparison sites and the international flavours of eBay and Amazon, you
may have to deal with more than 10 channels to get optimum exposure of your products.
For sellers, managing the daily order processing routine, across multiple channels, can be a real nightmare. Every
channel has a different take on exporting orders, printing picking sheets, updating shipping details and confirming
despatches. Complexity takes time and time is lost margin.
Maintaining a consistent brand and a high service rating with no time and little margin will not provide a platform
for growth and success.
A Common Approach
channelMyorders has been developed, by real online sellers, to simplify the daily order process.
We have used the latest versions of Amazon MWS, eBay Developer Network and Microsoft Developer tools, to
build a fully integrated web based system where all of your selling routines can be performed from one simple
to use interface.
At the time of writing, we have fully integrated with Amazon and eBay. We have also developed a new
interface for Wowcher and PlayTrade is nearing completion.
Our aim is to have all the major channels, with their international flavours, implemented by July 2013.
We are also looking to implement the major shopping carts: Magento, Zencart etc.
We would love to hear from any seller whom would be willing to help with the implementation of
new channels and shopping carts.
Key System Features
Import your orders directly using our API interface
Import your orders from a channel text file
view your order details by channel or by all
picking sheet printing with custom header and footer by channel
easily import your SKUs and picking locations for inclusion on the picking sheet
printed using the Integrated Labels IL1 industry format
custom export designer using existing and bespoke fields
flexible export with choice of format and delimiter
built in FTP for direct sending to 3PL
update shipping carrier, service and tracking information
mark as despatched via API and file export
no annual contract
no monthly fees
pay as you go credits
first 100 credits free
Affordable Charging Model
There are other excellent systems available with far more features than we offer. These systems are generally
targeted at large businesses which process hundreds of orders a day, with huge SKU portfolios. They also
command a significant financial commitment.
Our approach is different. There are no monthly fees. No annual contracts. You just pay for what you use.
You simply purchase pay as you go credits, just like a mobile phone. Each time you print / export an order we will
deduct 1 credit from your account. The charge for 1 credit is 7 pence plus VAT.
For example, if you import 20 orders, print and export all of them, update their shipping details and then update
their shipping statuss to despatched the cost would be 20 x 7p = 1.40 plus VAT.
When you run out of credits you simply purchase some more. You decide how many credits to buy or how much
to spend. We only ask that your minimum spend is 10.
We believe this charging model is both affordable and realistic in todays challenging market.
Please visit our site at www.channelMyorders.com for more information or for registration. Remember, you get
100 free credits, so you can try the system today with no commitment.
Checkout by Amazon
O http://payments.amazon.co.uk/business
Make it easy for millions of Amazon customers to checkout on your website in just a few clicks
Checkout by Amazon is a complete checkout and payments service that makes it easy for over 180 million active
Amazon account holders* to buy on your website. Checkout by Amazon is a payment service provided by Amazon
Payments Europe.
Business Growth
Checkout by Amazon can help you grow your business by making it easy for valuable Amazon customers to pay
on your site.
Enable millions of Amazon customers to check out quickly and easily using the delivery addresses and payment
information stored in their Amazon accounts. With Amazon customers spending 134% more online in the UK
than the average internet user**, Checkout by Amazon streamlines the payment process, reducing shopping cart
abandonment and eliminating the friction of re-entering credit card numbers and addresses.
Since integrating Checkout by Amazon, we have seen a significantly lower drop out during the payment
process than from other solutions. About twenty per cent of our customers are using Checkout by
Amazon and the vast majority already has an existing Amazon account. They are able to check out
quickly and easily, and the resulting conversion is very good.***
- Marc Woodall, General Manager, TheWatch Hut
Checkout by Amazon provides your customers with a convenient and trusted way to pay on your site. Customers
are comfortable using Checkout by Amazon knowing that they are protected by Amazons A-Z Guarantee.
Checkout by Amazon can help your business lower the total cost of accepting payments with sophisticated fraud
detection technology and competitive transaction-based pricing. Checkout by Amazon screens transactions
with no additional fees for fraud protection.
With Checkout by Amazon we have not had one single reported case of fraud although people do try
regularly. As a result we have a much lower fraud burden, in fact none at all, which leaves us more time
to concentrate on other important things.***
- David Wynne, Peter Tyson
There are no start-up charges, monthly charges, or hidden fees with Checkout by Amazon
Checkout by Amazon offers a streamlined shopping experience that lets customers checkout and complete
purchases without leaving your website.
Improve conversion by enabling customers to access their Amazon address book and payment methods
directly on your website
Offer a checkout option that can be fully integrated into your existing checkout flow to provide a seamless
experience consistent with your brand
Integrate easily with Checkout by Amazon using plugins for major shopping carts, sample code, &
configurable JavaScript
Adding Checkout by Amazon has definitely been a great advantage for our business because it is so
easy for customers to use and they find it so easy to purchase items as they have everything set up in
their their Amazon accounts; address and payment card details, which makes the process clean and
simple.***
- Richard Finch of The Jewel Hut
For more information or to contact us please visit payments.amazon.co.uk/business
*Source: Amazon Q2 2012 results
**comScore Media Metrix Core Report, December 2011
***Individual results may vary
Collect+
O http://www.collectplus.co.uk
L 0845 2709888
L 0151 479 7071
D @collectplus
About Collect+
We provide a simple, economical and convenient 3-5 working-day home delivery and returns service for eBay
sellers.
With a nationwide network of over 5,000 convenient parcel stores you are never too far away from your nearest
Collect+ store. And with most open early til late, 7 days a week, you can say goodbye to waiting in for courier
collections or trying to avoid the queues or the closed sign at the Post Office.
Find your nearest Collect+ store http://www.collectplus.co.uk/orders/new
So whether you want to send something at 7am on a Monday or 7pm on a Sunday, your Collect+ store will be open
and happy to scan in your parcels, ready for collection by our courier partner the next working day.
How our delivery service works
Weve created two ways for you to book and print out our labels either through our website or directly on eBay,
making our service really easy and convenient to use. Just select the option that suits you best:
Order and print off postage labels online from our easy to use website http://www.collectplus.co.uk/send
OR
Book labels and print out your labels directly on eBay. Just look out for the Collect+ Tracked economy
shipping option when listing or despatching your item.
Use our store-finder to find your nearest store and drop your parcels off at a time convenient to you.
Track your items using your unique tracking code, from drop off to delivery.
You can find your nearest store using our interactive map on our website or alternatively you can download
our free smartphone App (for iPhone or Android) by visiting either www.collectplus.co.uk/iphoneapp or
www.collectplus.co.uk/androidapp.
An easy pricing structure perfect for eBays Economy delivery option
We have three levels of pricing which are based on parcel weight and size and include online tracking and 50
compensation cover (when booked on our website). Prices for our 3-5 working-day delivery service start at just
3.99 including VAT (as at January 2013) making our service highly competitive and cost effective:
Jiffy (up to 2kg) 3.99
Standard (up to 5 kg) 4.99
Heavy (up to 10kg) 6.99
As long as your parcel measures no more than 50x30x30cm you can send all kinds of things with Collect+. Sadly
though, there are some we have to say no to, such as works of art, money, glass, liquids, foodstuffs and hazardous
goods. Please check our terms and conditions for more details. www.collectplus.co.uk/terms-and-conditions
Buy postage labels directly on eBay
We have partnered with eBay to offer an integrated service that allows you to select Collect+ as an economy
delivery service when listing your items for sale on eBay. You can find us in the Economy Services section when
you specify your preferred P&P details. Just look out for the Collect+ Tracked delivery option, starting at just
3.99 including VAT.
Perfect for when you only have a few items to send at a time, you can buy and print off your Collect+ labels from
within eBay once your item has sold, making our service even easier to use.
Our free online tracking service ensures your parcels are delivered in line with eBay Buyer Protection guidelines
for items worth up to 150.
Buy postage labels from our website
You can arrange delivery to any address work or home in the UK from our website. Its quick and easy to book
parcels for shipping; in fact our customers say that the Collect+ website is the simplest in the market. You can
pay using PayPal or credit/debit card, and our prices start from only 3.99 (inc. VAT), including online tracking and
50 transit cover.
To book a delivery, just visit www.collectplus.co.uk/send and:
Type in your buyers details
Select your parcel weight
Select your cover amount
Enter your payment details
Print out your label
Attach your label and drop your parcel off at your nearest Collect+ store
Track your parcel online
Its that simple.
Booking multiple orders? Create an account on our website and link your eBay Account
To make things even easier you can link your eBay account to your Collect+ account too, allowing you to
automatically import your orders and download addresses. This will free you up from the need to retype your
customers details and save you valuable time, especially if you have multiple orders to book in one go.
To create a Collect+ account https://www.collectplus.co.uk/user/new
Easy tracking and peace of mind cover
Whilst our website prices include 50 transit cover as standard, you can choose to upgrade this to 300 if you
need to giving you the peace of mind that any buyer claims will be quicker and easier to resolve.
Want to offer your customers a returns service? We can help you
We now offer a simple and convenient solution for your customer returns from just 3.99 inc. VAT
Weve developed a simple wizard which creates your own personalised parcel send page, with your contact
details and address pre-populated. Embed the link the wizard creates on your returns information pages and
order confirmation emails to direct your customers to an easier and low cost way to return items. When theyve
dropped off their parcel they will be given a receipt as proof-of-postage and a tracking code to follow it online.
More information can be found here www.collectplus.co.uk/selling-online
Were here to help if you need us
We know that there will be times when you need to get in touch, so here are some useful contact details for you
to use should you need to:
Collect+ website: www.collectplus.co.uk. Visit our website to find your nearest store, link your eBay
account, book a delivery, print a label, track your order or return an item from one of our participating retail
brands.
Customer Support: 0845 2709888 or 0151 479 7071. You can also contact us by email just fill out the
webform here http://www.collectplus.co.uk/contact Based in Liverpool, our support team are here to
help on Monday Friday between 8:00 20:00 and on Saturdays between 8:00 12:00.
Twitter: www.twitter.com/collectplus. Follow @collectplus to keep up to date with the latest news and
customer promotions. Tweet us if you have any questions or queries and well do our best to help.
Despatch Bay
O http://despatchbay.com/
L 08712 100 122
info@despatchbay.com
D @DespatchBay

A reliable, competitively priced, cutting edge courier management solution. Embracing the latest technologies
to provide the best solution with the highest levels of support & customer care in the market.
Coupled with the class leaders in the parcel industry; offering a wide range of multi-carrier UK & International
delivery options for your parcels. A service second to none.
eBay, Amazon & More
Our new multi-channel order management system combines your eBay and Amazon Marketplace orders into one
control panel making it a one-stop-shop for managing all your shipping.
You can add all your accounts from multiple marketplaces. Right now weve got eBay and Amazon, but were
planning on adding many more.
Orders from your eBay and Amazon accounts are automatically imported to the Your Orders page.
Despatch Bay gives you greater control over your multi-channel orders. Want to merge two separate orders into
one? You can do that in a couple of clicks. Want to part ship an order? You can do that too without the worry of
losing visibility.
When your parcels get scanned as collected well even mark your orders as despatched and push the tracking
information back into eBay and Amazon for you saving you time and keeping your customers informed.
Parcels
Despatch Bay offers a variety of different services with fixed pricing from 4.36 for up 30kg. From sameday to 3
day along with guaranteed and timed deliveries you can be confident that there is a service to suit everyone and
they are all fully tracked. We can also cover your items for up to 500 too!
Packets
We offer a great fully tracked, 2-3 day small packet service for items up to 1.5kg in weight & 5 litres in volume &
the pricing is frozen at 2.48 per packet! You will not find this service anywhere else, its a Despatch Bay exclusive.
International
We have carefully picked some of the best carriers to offer you the most competitive and reliable worldwide
services. We use live service availability which instantly shows you any extra charges involved like remote areas.
So no nasty surprises.
Some of our services offer fixed pricing up to 30kg with great rates like 9.95 for Republic of Ireland and Channel
Islands, 12.15 for France and 12.29 to Germany!
Payment
Pay for Despatch Bay conveniently with PayPal, alternatively we also accept most major debit and credit cards
along with bank transfers and cheques. Giving you amazing payment flexibility.
DHL Express
O http://www.dhlguide.co.uk/open-an-account/
L 0844 248 0844
D @dhlexpressuk

Businesses of all types and sizes trust DHL to deliver their products and services to the world. Whatever your
shipping needs, we can guide you in the right direction.
DHL Express is the global market leader in the international express business. We specialise in the door-to-door
delivery of documents and parcels worldwide, and weve been building and perfecting our service for more than
40 years.
Key to our success is the strength of our global network. State-of-the-art sorting hubs in each region are
connected by a fleet of the latest and most environmentally-friendly aircraft available. Equally important is
the density of our coverage in each country weve more than 100,000 employees operating in more than 220
countries and territories, all focused on delivering the same high levels of service.
But what really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with
their passion and can-do attitude, delivers a truly world-class service and ensures that your shipments arrive
exactly where you need them to be, when you need them to be there.
If you are an experienced shipper, or just starting out in international trade, our range of services and support
mean you have access to the information and solutions you need. The option of deliveries by a guaranteed time
to major destinations worldwide, additional products such as insurance, and our road network across the UK and
into Europe, mean we have the flexibility to support your needs. All our products and services are available when
exporting and importing, and as every single delivery is tracked, you will always be in control and know where
your shipments are at all times.
Product & Service Options
From documents to heavy weight shipments, urgent to planned deliveries, export or import requirements, we
have a range of options available for you.
International Time Definite
For international door-to-door delivery by a specific time, or by the end of the next possible working day, choose
one of our Time Definite services. Our global reach and local knowledge ensure fast delivery with end-to-end
tracking and customs clearance.
DHL EXPRESS 9:00
Designed for those time-critical deliveries, DHL EXPRESS 9:00 is available to major destinations and supported
by a money back guarantee*. Delivery is guaranteed* by 09:00 on the next possible working day, giving you
confidence in your shipments prompt arrival.
DHL EXPRESS 12:00
Delivery by noon on the next possible working day is again guaranteed* with DHL EXPRESS 12:00.
DHL EXPRESS WORLDWIDE
DHL EXPRESS WORLDWIDE is ideal for all your document and non-document shipments when getting it there by
the end of tomorrow is what matters. Whether you are sending samples, spare parts or finished products, you
can rely on our extensive global express network to get your shipments there quickly.
International Time Definite Services are available when exporting and importing.
* Subject to DHL money-back guarantee terms and conditions
Day Definite
For less urgent or heavier shipments, our Day Definite service is a reliable and cost effective solution. Available
across Europe, you get door-to-door delivery and the same end-to-end tracking as our Time Definite services.
Same Day
Our Same Day services are ideal for mission-critical shipments that need immediate collection and door-to-door
delivery within the fastest possible timeframe. Whether youre shipping within the UK or internationally, this is
the quickest and safest method of getting something from A to B.
Domestic
A domestic pickup and door-to-door delivery service for documents and parcels to be delivered across the UK.
Rest assured that your delivery will be tracked throughout the course of its journey and proof of delivery will
be available. DHL EXPRESS 9:00 and DHL EXPRESS 12:00 are available for time critical UK deliveries, and DHL
DOMESTIC EXPRESS is available for deliveries by close of business the following day.
Start shipping with us today
Fast delivery, unrivalled reliability and customer service tailored to your business needs as a DHL customer
these are all a given.
But a DHL account brings a whole host of other benefits that will help grow your business internationally.
If you are sending more than six international parcels a year, our account services could provide the perfect
solution for your international shipping requirements. To discuss opening an account and the rates available,
complete the form available at http://www.dhlguide.co.uk/open-an-account/ and well be in touch to discuss
how we could work together.
And as an account holder, youll also get:
Nectar Business: Earn 2 points for every 1 you spend shipping through your DHL Express account then treat
yourself with any of the Nectar Business reward partners.
Pricing made simple: No more complicated price guides. We know that transparency is key, so youll understand
exactly how much youre paying at all times.
Hypercare: Its important that every shipment runs smoothly. Thats why we provide you with the support you
need, when you need it starting with your first shipment.
Customer service: Our UK-based customer service team is only a phone call away so they are on hand whenever
you need them.
Specialist support: Our team of international specialists help make it even easier to book a shipment, no matter
how complex your requirements.
Free packaging: Those frantic last minute searches for suitable packaging are now a thing of the past. We provide
a range of fit-for-purpose packaging completely free of charge
If you only ship overseas occasionally, dont worry you can still enjoy all the benefits of DHL without having an
account:
You can book a collection by phone on 0844 248 0844, or online by going to www.dhlitnow.co.uk or you
can even visit one of our DHL Service Points in over 1,300 locations nation wide, to find your nearest one visit
www.DHLservicepoint.co.uk
If youd like to discuss your shipping requirements, please visit www.dhlguide.co.uk/open-an-account or call
DHL Customer Services on 0844 248 0844.
eSellerPro
O www.eSellerPro.com
L 0207 875 5442
enquiries@eSellerPro.com
Who we are
eSellerPro offers a complete and fully integrated solution for todays online retailers. The first complete
eCommerce ERP solution, eSellerPro integrates a retailers entire online sales process, simplifying and automating
tasks such as inventory management, product listing and scheduling, sales order processing, payment and
dispatch, customer communications and accounts posting, saving time and money and leaving businesses free
to concentrate on service and customers.
What we can do to grow your business:
With eSellerPro, online retailers can seamlessly scale up operations, maximising sales opportunities across
multiple channels, such as eBay and Amazon.
Our sophisticated e-commerce software system enables you to sell more stock in more online marketplaces
than anyone else.
Sell more, reach more: eSellerPros platform is the only one able to plug into all major online marketplaces,
enabling your business to reach new customers at no extra cost
Become trusted, stay trusted: With great relationships with all key marketplaces, eSellerPro enables
retailers to improve their chances of achieving and maintaining preferred ratings and standards,
increasing visibility and driving new sales
Redeploy staff: eSellerPros automated technology reduces the man hours traditionally associated with
the customer order cycle, allowing staff to focus efforts elsewhere and saving on headcount
Scale with growth: From the smallest niche online retailer to the biggest consumer brands, eSellerPro
enables retailers to scale back-end operations, without increasing costs
How we save you time and money
With eSellerPro you can:
Save time and resources The ability to streamline operations into one easy-to-manage portal reduces the
time spent managing separate operations, leaving you free to focus on what really matters your business
and customers.
Improve inventory management Our technology allows retailers to automatically manage stock levels
across multiple marketplaces, preventing overselling and safeguarding your reputation.
Benefit from flexibility We offer retailers a flexible approach, providing them with a comprehensive
solution that can be tailored to their needs. This enables retailers to manage their business the way they
want to.
Reduce risk By automating previously manual processes, the cost of human errors is removed from your
business.
How we differ from competitors
eSellerPro offers an array of creative services from fast-tracking an online business to the eBay marketplace,
dealing with store set-up, content creation, listing management and customer service, to an eCommerce
web solution and a WebBrand service, through which online retailers are able to create a brand identity that is
distinctive and powerful.
WebShops for all budgets
eSellerPro has also developed a fully functional eCommerce web solution, built on a JSP platform. With all the
front-end code compliant to XHTML Strict, the solution achieves standards rarely, if ever, matched by other
eCommerce sites and delivers class-leading natural SEO performance. Retailers can choose from four different
product offerings to match budget, feature requirements and marketing strategies.
Bespoke tools for eBay Search
eSellerPro, this year announced a new faceted search technology on eBay consisting of two new search widgets
an item specific faceted search and motor parts compatibility search. Providing valuable benefits to its customers
selling on the marketplace, the new features are designed to increase the findability of retailers products on
eBay, and in turn sales. Both widgets work in conjunction with the store keyword search and there is no limit
on the number of items that can be indexed. The custom designed interface of the widgets supports both the
enterprise and normal eBay shops.
Flexible pricing management: Pricing rules can be automated depending on a retailers requirements. Online
retailers can set different sales prices for different seller IDs across different marketplaces.
Warehouse management
With built-in warehouse management, one or more warehouses in one or multiple locations or countries can be
mapped for immediate visibility of stock by quantity and location. Supplier management offers various levels of
control, from buying lists of stock below on-hand thresholds through to fully automated reordering, including
auto-fax or email of the PO.
First-class support
With a breadth of resources, training, and a dedicated account management team to match, eSellerPro ensures
that retailers are provided with the support they need, when they need it
eSellerPro has the in-house expertise and necessary relationships to provide you with valuable tips and advice on
all aspects of online retailing, arming you with a blueprint for success.
Prepares retailers for changes in the online retail
Mobile: mCommerce sales continue to soar meaning a mobile channel has become an essential platform for
retails. Businesses should see mobile websites as an extension to their existing site, and it is important that these
are optimised to allow a smooth, intuitive user experience.
mShop is a product that allows retailers to create simplified mobile websites, giving shoppers a quick and stress-
free mobile shopping experience. Flexible in design and feel, retailers can include their own customised branding
within the design to ensure consistency for customers who use both standard and mobile sites. With an easy
set up process, an mShop site can be designed, created and operational in under two weeks, and with full PayPal
integration, customers can easily make purchases securely via a mobile device.
Multichannel: With a variety of platforms now available for consumers, having a presence on each relevant ones is
essential. With eSellerPro, online retailers have the support and software to ensure their customers have access
to the goods they want, when they want.
Cross Border Trade: Global e-commerce is growing rapidly at 10pc in the EU, 30pc in LATAM, 15pc in the US
and 20pc in APAC. With eBay and Amazon present in different countries, expanding across borders neednt be
a challenging task. With its trusted relationships with key global partners and intelligent software, eSellerPro
helps retailers make the transition from local markets to global.
For further information on any of eSellerPros products or solutions contact:
Email: enquiries@eSellerPro.com
Visit: www.eSellerPro.com
Phone: 0207 872 5442
ezbob
O http://www.ezbob.com/
L 0800 011 4787
customercare@ezbob.com
INTEREST ONLY LOANS AVAILABLE NOW
Recently, EZBOB announced that it will be offering interest only loans for 90 days (interest only on first 3
payments, second 3 payments include principle + interest) Now e-tailers can take advantage of the extra cash
flow offered by EZBOBs new financing terms. We are constantly talking to our clients and looking for ways to
help them improve their business. One thing that came coming up time and time again, was that our clients that
import goods need at least 90 days to bring product into the UK. Hence, we came up with our industry leading
offer stated Tomer Guriel, CEO of EZBOB.
Launched in 2011, EZBOBs uses advancements in technology to offer a wide range of financings to small businesses
in the UK. EZBOB understands what it takes to sell online, and better yet, what it takes to be an entrepreneur.
In less than 10 minutes EZBOBs proprietary system will:
Guide you through a simple, secure , quick , and seamless online application process
Verify sellers historical operating performance
Provide a customized financing proposal
Present a clear repayment schedule, w/out early repayment penalties
Transfer up to 40,000 instantly
As a pioneering lender in online finance, EZBOB is keen on providing fast business loans while tailoring our offers
to our customers needs. We are the first company on the market to launch an interest only loan offer. It shows
our commitment to our customers and to the e-commerce industry as a whole concluded CEO Guiel.
EZBOB is pioneering the way you, the e-tailer can access the capital you need to grow your business business.
Please visit www.ezbob.com and apply today. Five minutes of your time can equal 40,000 in instant financing.
Flubit
O www.flubit.com & www.weflubit.com
L +44 (0)202 7502 8241
we@flubit.com
D @flubitweet / @weflubit
Flubit Limited
Launched in September 2012, Flubit.com is the UKs newest B2C marketplace. It offers consumers a truly
personalised shopping experience for all their product purchases, and multichannel e-tailers a private, automated
sales channel without marketplace fees.
BUYING ON FLUBIT
Unlike most ecommerce sites, Flubit does not display product listings. Each buying journey begins with a user
placing a Demand: telling Flubit the exact product they want to buy. In return they receive a private Offer for that
product which beats the price they found:
The core element of a user Demand is the URL they provide for the product they wish to buy. This can be copied
and pasted into Flubit, or added using the Flubit button in their browser (new feature launching Spring 2013).
Flubit then establishes the exact product the user wants, and the price that needs to be beaten. This is then
matched to a corresponding SKU in the Flubit catalogue, and a private, time-limited offer gets sent to the user
to buy.
Check out some of our customer reviews: http://www.trustpilot.co.uk/review/flubit.com
SELLING ON FLUBIT
Flubits catalogue is provided and constantly updated by integrated merchants. We integrate with e-tailers
across all consumer product verticals: if its in demand, well find somebody who sells it.
The selling process is totally automated. Our relationship with you is just like any other marketplace - update us
with what youre selling and fulfil resulting orders:
Its an effective way to sell (32% of offers convert to orders) and understandably addictive: 57% of customers
have already returned to buy again. Flubit merchants know their products only get displayed to shoppers most
likely to click buy and resulting orders will have been won from a competitor.
FEES & PRICING
No integration fees
No monthly or insertion fees
No fixed final value fee
Just send a price per product (inc. VAT) that represents the minimum net return you require for the sale of
that product we store this in confidentiality
This means Flubit gets better prices than any other channel you sell through
We can then add a variable micro-commission onto your base price which is our Channel Fee
YOUR CUSTOMER
You are the merchant of record for all your Flubit orders. When a user receives an Offer for one of your products,
your company logo, profile, delivery options and returns policy will be displayed. Customers can get in touch
with you after placing an order, and you are responsible for any customer service issues should they arise.
Transactions are hosted on Flubit using the PayPal payment gateway. We use PayPals adaptive payment system
(goo.gl/QrViF) so payment gets released into your PayPal account immediately after youve shipped an order.
All Flubit merchants get access to a Weflubit account this gives you an insight to your selling activity and
performance, and also a facility to download reports and financial paperwork:
LIGHT INTEGRATION
Getting set up as a Flubit seller is straightforward. Weve kept the integration requirements to a minimum and
developed a range of solutions to be as flexible as possible. We require:
Full inventory file and stock updates (at least once daily)
A mechanism to send you orders
These can be sent/received via API, FTP or mapping your existing feeds. If you use an off-the-shelf multichannel
ecommerce package, the chances are weve have developed a solution for it.
WHAT TO EXPECT
Incremental sales with tiny CPA
Expect to see your sales grow month on month as we increase marketing and PR expenditure throughout
2013
All Flubit merchants also receive free collaborative marketing support - because we want your products to
sell
The following KPIs illustrate the activity on the site during our first three months after launch:
Demands in first 3 months: 25k
Offer > order conversion: 32%
Average order value: 42
Repeat customer rate: 57%
Flubit works best for technology-focused multichannel e-tailers with:
In-demand products
A large inventory
Competitive pricing
Quick fulfilment times
Attentive customer service
If youre interested in adopting an affordable and effective new selling channel, then get in touch:
Email: we@flubit.com
Phone: 0207 502 8241
Twitter: @weflubit
LinkedIn: http://www.linkedin.com/company/flubit-limited
FreeAgent
O www.freeagent.com
L 0800 288 8691
hello@freeagent.com
Thousands of small businesses are discovering an easy way to manage their books and invoicing. Say hello to
FreeAgent.
In a nutshell
FreeAgent is an award-winning online accounting system specifically designed to meet the needs of small
businesses around the world.
With customers in over 80 countries, FreeAgent puts you in control by taking the jargon out of accounting and
giving you real-time visibility of how your business is performing.
FreeAgent lets you manage your expenses and invoices, automatically chase payments, import bank statements
and explain transactions, submit estimates/proposals, manage expenses and view real-time cash flow. Any
changes you make automatically update your accounts, giving you complete visibility of your income and
expenses and showing your real-time profit position.
It is easy to get things done quickly with FreeAgent on your mobile, tablet or laptop add expenses after your
lunch meeting, send invoices on the train, check your profits in the park. Spend less time sitting down to do the
admin and more time focusing on your business.
You can easily collaborate with your accountant or business adviser in your FreeAgent account whilst working
remotely. There are also an unlimited number of users permitted for each account you choose who to give
access to, and what permissions they have.
All of the data in your FreeAgent account is backed up several times an hour to our secure server so your data is
safe and sound. We use 256-bit SSL technology to encrypt your data, the same encryption standard as banks.
There is a team of dedicated Support Accountants available to answer any queries about your FreeAgent account.
The team host regular individual Getting started sessions to make sure youre all set up correctly, as well as a
series of webinars taking you through all of the features of FreeAgent.
Getting started is easy
FreeAgent is web based so there is no software to download/install
You can access FreeAgent anywhere you have an internet connection, on your laptop, tablet and mobile
You can have unlimited users and unlimited transactions on your account
There is email and phone support along with Getting Started 1:1 sessions and webinars
Main Features
Create beautiful, customisable invoices straight from your FreeAgent account
Your customers can pay online straight from your emailed invoice with links to PayPal, GoCardless (in the
UK) and Dwolla (in the US)
Take control of money coming in and going out, with tools to automatically chase invoices and import and
sort bank transactions
Use the mobile version of FreeAgent to upload pictures of receipts, keep track of your business remotely
and update your account on the move
Intuitive design makes it quick and easy to keep on top of day-to-day bookkeeping
Lets you spend more time with your accountant focusing on improving your business finances rather than
day-to-day bookkeeping
UK version
Forecast Self Assessment Income Tax and Corporation Tax liabilities through the unique FreeAgent Tax
Timeline
If youre VAT registered in the UK you can submit your quarterly VAT return directly online to HMRC from
FreeAgent
Supports the UKs VAT flat rate scheme, and calculates VAT on either an invoice or cash basis
Tax dates can be exported to your calendar so youre always on top of what, and when, you owe the taxman
US Version
FreeAgent supports Sole Proprietor, Partnership, Limited Liability Company and C-corp and S-corp business
types
Supports 1040 Schedule C worksheet for sole proprietors
Custom sales tax rate for invoice and estimate items
Universal version
Supports sales tax reporting
You can define your sales tax rate and there is also support for compound sales taxes (second sales taxes
that are worked out on an amount including a first sales tax)
For a tour of all the FreeAgent functions (there are lots!) visit www.freeagent.com/tour
Integration
FreeAgent integrates with lots of other applications. So for example, PayPal, Dwolla and GoCardless
payments can be updated in your accounts automatically. FreeAgent is always collaborating with other
businesses to add new apps that bring together all of your business admin. For a full list of integrations visit
www.freeagent.com/developers/goodies
Try FreeAgent for yourself, the first 30 days are free signup.freeagent.com
Dont just take our word for it, here are some comments from FreeAgent customers on Twitter
@freeagent Cant imagine trying to manage things without it. Its so good it actually makes accounting
fun @pixsaul
New @freeagent is beautiful. Whoever thought accounting could be this pretty?! @RobLoBue
Just had outstanding customer support and help from @freeagent Best ever! @robbielockie
@AscentAerials accounts are fully up to date thanks to @freeagent Easy accounting software for the
small business. Very happy. @simonfromharlow
Just purchased a years subscription to @Freeagent :). #Bookkeeping made not just easy but enjoyable
too! @SpringRhythmPA
Brilliant support from @freeagent today and one VAT return submitted via FreeAgent in about 1
minute flat fab! ;-) @darrenhunt
Search @freeagent to see for yourself: www.twitter.com/freeagent
Offer subject to terms of service. See www.freeagent.com for details.
Frooition
O http://www.frooition.com/
L 01384 480 810
info@frooition.com
Confidence is everything....
Confidence is everything on eBay, the more confident the prospective buyer, the more willing they are to
spend money with you; through clever design we position your store as a major online brand inspiring massive
confidence in your customers, increasing customer loyalty and sales!
Frooition Delivering the Best
With over 163,000 online clients and a reputation of World Leading Designs we understand how to create highly
engaging designs and what makes them world-class.
You can benefit with:
Increased Sales by up to a Massive 30% or More! (avg).
Increased Visitor Buyer Confidence.
Look Current and Relevant for Todays Market.
Intuitive Navigation with Easy Product Find.
Looking Better than your Competition.
And much more... www.frooition.com.
Were the worlds only eBay Certified Provider that specialises in design. This means our designs are verified by
eBay and delivered to meet eBays current rules and regulations.
The Technology...
Its not just about great design; at Frooition we give you access to our powerful eBay design management
software, this allows you to create your eBay listings from inside your account, apply design and list directly to
eBay in literally half the normal time! Thats a time saving of over 50%!
Dont worry, our software and eBay designs work with all the listings tools, so if you prefer to use Channel Advisor,
Selling Manager Pro, Turbolister, Blackthorne, eSellerPro or any of the others you wont have to change the way
you list!
We have three superior eBay design solutions to take your business to the next level:
Advanced eBay Design Inspiring confidence...
Our Advanced eBay Design Solution helps to create and establish your brand on eBay, inspiring massive confidence
in your customers, increasing customer loyalty and presenting rich relevant content through clever design.
Perfect for the standard seller looking to get more out of eBay.
Checkout our fantastic Frooition Advanced eBay Design features:
http://www.frooition.com/uk/advanced-ebay-design.html
TopSeller eBay Design Reaching out to your clients
In addition to our Advanced eBay Design features, Top Seller comes with design extras such as branded search
boxes, rotating product image galleries and side product promotions; all of which help to retain customer
interest, up sell your products and increase your eBay sales!
Perfect for eBay Top Sellers who are looking to take their store to the next level!
Checkout our Frooition Topseller features:
http://www.frooition.com/uk/top-seller-ebay-design.html
Signature eBay Design Your Store, Your Story
Limited only by your imagination, our superior eBay design solution empowers you with the unique ability to
update and change your own eBay store design without having to worry about all the techy stuff which normally
comes with growing your eBay business.
Perfect for medium to large sellers who want to increase sales and monopolise on an ever changing market
place.
Checkout our fantastic eBay Signature design solution at: http://signature.frooition.com
Ecommerce Web Design
As part of our outstanding services we provide ecommerce web design for the following exciting platforms:
BigCommerce Design - Making it easy for anyone to sell online
BigCommerce is a fully functioning and jam packed ecommerce platform with many brilliant features that Makes
it easy for anyone to sell online.
You can have a Frooition BigCommerce Web Design for as little as 1100+VAT; here are some of the fantastic
features:
Frooition World-class design unique to your business
No transaction fees ever!
Superior SEO functionality
Customise your store with drag and drop
eBay import / export feature (Available if purchased with a Frooition eBay Design)
Unlimited FREE BigCommerce Phone and Technical Support *
*subject to which BigCommerce package you choose
And so much more! http://www.frooition.com/
Magento GO Design
Magento GO is our new ecommerce solution owned by eBay inc in itself you can expect the functionality and
dependability of one of the Worlds largest ecommerce players and when combined with a Frooition world-class
design you have the recipe for success!
This fantastic platform is packed with many brilliant features; best to note is being able to seamlessly integrate
with 1000s of prebuilt extensions to enrich and enhance your store.
Here are some of the fantastic features:
Frooition World-class design unique to your business.
eBay product and sales integration using M2E.
Powerful backend order management system.
No transaction fees.
Fantastic SEO functionality.
Customise your store with drag and drop.
And so much more! http://www.frooition.com/.
Sell on eBay? - Exclusive eBay export tool
Exclusive to Frooition eBay design customers; you can now export your entire BigCommerce or Magento GO
product inventory into eBay!
Sell your products on the largest online market place - eBay
Increase your product exposure and sales
List your products to eBay in half the usual time
Go multi-channel with consistent branding
Why Choose Frooition?
In addition to the benefits above:
World-class BigCommerce Design Partner and Magento GO Design Partner.
Dedicated Account managers.
All our designers work in house, no third parties.
163,000 satisfied customers.
Delivered in as little as 3 weeks!
Check out our Frooition ecommerce designs today -
http://www.frooition.com/uk/ecommerce-web-design.html
Amazon Webstore - All-in-one ecommerce solution
Amazon, have now created their own exciting and highly scalable ecommerce website platform, Amazon
Webstore.
A Frooition Webstore design comes with many exciting features, check them out here:
http://www.frooition.com/uk/amazon-webstore-design.html
Facebook Design Designing for engagement
With a Frooition Facebook design, well help your business stand out from the crowd, drive traffic to your website,
reward engagement and most importantly increase your sales!
Checkout our fantastic Frooition Facebook design service here:
http://www.frooition.com/uk/facebook-design.html
Our Frooition World Leading Design Services include:
eBay Design
BigCommerce Website Design
Facebook Design
MagentoGO Ecommerce Design
ChannelAdvisor Premium Ecommerce Web Store Design
POWA Ecommerce Design
eBay Productivity Apps
To get started with your exciting future design, simply contact us today at www.frooition.com!
(Dont forget to take a look at our special discount code at the back of this book! - 100 OFF RRP eBay / Ecommerce
Design Services)
Fulfilment by Amazon
O www.amazon.co.uk/fba
Put Amazons Fulfilment Technology to work for you allowing you to focus on selling and sourcing,
not shipping.
Amazon has created one of the most advanced Fulfilment networks in the world, and your business can now
benefit from our expertise. With Fulfilment by Amazon (FBA) you store your products in Amazons Fulfilment
centres, and when your orders arrive we directly pick, pack and deliver them as well as provide customer service
and returns handling.
You can even offer your products for sale on other Amazon Marketplaces in Europe (Germany, France, Italy) from
your home marketplace account and we fulfil these orders from your inventory stored in the UK via our European
Fulfilment Network (EFN). With FBAs Multi-Channel fulfilment option, Amazon takes care of fulfilling orders
originating from your own website or other third party channels in the UK too. With Amazons EU Export for
Multi-Channel option, Amazon will even take care of delivering your off Amazon orders to customers throughout
the EU.
Fulfilment by Amazon is the only way I know of allowing a one man company to sell in multiple
countries and turnover in excess of 1 million a year. If I was to take this idea to Dragons Den, they
would bite my hand off to invest.
- Julius Oliveti, Director of UK electronics and PC accessory firm Gizmo-Deals
Why FBA?
FBA is about delivering a consistent and great customer experience regardless of who is selling the product
Sellers can offer the same customer experience, service and promotions that Amazon does with all the associated
advantages
How it works:
You send your products to Amazon
Amazon stores your products
Customers order your products
Amazon picks and packs your products
Amazon ships your products
We are more likely to grow faster with Amazon than through any other online platform. FBA provides
us with the logistic backbone and is the tool for our long term economic growth far outside the borders
of Germany.
- Anton Weber, Business Development Manager, Captain Play Ltd, Germany
Benefits to Sellers
Widely acclaimed logistics service with millions of successfully fulfilled orders
Ability to quickly fulfil orders from all your sales channels allowing you to scale during peak periods
Most orders placed on Amazon are eligible for Amazon Prime and Free Super Saver Delivery and FBA orders
can be combined with those from Amazon in one single cost saving order
Includes Amazons world class customer service and returns handling
FBA Export option to 26 EU Member States currently at no extra charge to the seller and with free delivery
to customers in many EU countries on orders over 25
Ability to manage on and off Amazon orders from one local and central inventory pool for both the UK and
EU marketplaces
You decide which products Amazon fulfils you can send your entire inventory or only a portion
Competitively priced Fulfilment Fees with no set up costs. Merchants pay FBA fees only after the item is
sold and shipped. There is a small monthly storage fee in addition
Listings include the FBA logo and Amazon association
Gift wrap option is available on FBA orders
FBA listings can remain active even when a seller is on holiday so orders continue arriving
FBA business tools are available such as replenishment alerts, selling tips and ASIN recommendations
Benefits many FBA sellers are experiencing today
Increased Sales
Significant time savings and reduced costs
More time to concentrate on sourcing and making other important strategic decisions
Ability to scale at peak periods and manage a staged growth
In a recent survey of FBA sellers:
86% of respondents actively using FBA reported unit sales increased since joining FBA
76% of respondents reported that they are very satisfied or satisfied with FBA
85% of respondents reported that they would recommend FBA to a friend or a colleague
FBA is ideal for our needs because it saves us a lot of time that can be better expended on market
research, generating and purchasing new products, extending our range etc. Lets face it, these are
vital prerequisites of future growth. For me, as a merchant, its the best thing ever invented. I think its
brilliant and the same applies to Multi-Channel Fulfilment.
- Michael Hnle, Managing Director, MundoDelArte.de
For more information or to contact one of our business development specialists please visit
www.amazon.co.uk/fba
Genie and the Geek
O http://genieandthegeek.co.uk/
L 0161 877 4476
ask@genieandthegeek.co.uk

Genie and the Geek is an ecommerce consultancy business that specialises in building its clients business through
marketplaces such as eBay and Amazon. If you are a retail business and want to develop a strong revenue channel
through these marketplaces, then you should contact Genie and the Geek.
The business has two sectors; My1stWish is a retail business established 4 years ago and Genie and the Geek is
the management sector. Due to the innovative and creative team behind the retail business, the company has
become highly lucrative and well regarded within the ecommerce sector.
Genie and the Geek was established as a basis for business development, expertise and consultation within the
industry. Collectively the team has over 15 years experience of ecommerce, creative design, marketing, research
and business management.
We will provide your business with a wide range of services and tailor made packages, designed to gain maximum
traffic to your site and ultimately generate high levels of revenue. Such services include; expert photography,
content building, website design, management advice, stock researching and search engine optimisation. The
company is often involved in testing and trialling new advancements by both eBay and Amazon and can bring this
foresight to your business.
Genie and the Geek now manage several high profile businesses including Religion, Kookai, DKZ, Reload Menswear,
Liquorish, Camille Lingerie and more. It is the only true Full Service Provider in the UK that is officially authorised
by eBay to manage clients, hold stock, fulfil orders and create inventory across multiple platforms.
Overview of our team and departments
The company has a team of over 20 individuals based in our offices in Manchester with another 30 staff members
working from overseas offices.
Listing Department
Our listing department are experts at listing your stock and creating exciting content for your products. We
already have expertise in fashion, footwear, health and beauty, electronics, home & garden and many more. We
are able to advertise and write copy about your products with or without having the products physically in our
offices.
Fulfilment
A highly efficient and experienced packing department will take great care of packing and mailing your orders to
your customers from our warehouse. We are able to receive and process your deliveries, perform stock checks
and hold stock on your behalf for a true fulfilment service. We currently have many couriers who come for
collections on a daily basis.
Customer Service
We have both an inbound and online customer service presence that is always at hand to offer help, advice and
answer any queries. We offer Customer Service outsourcing services where you can have UK based customer
services representatives who care about upholding the image of your company
Photography Department
Experienced photographers and image editors will take the perfect pictures of your products for listing. Equally
they are also on hand to edit existing pictures you may have. We offer many creative ways to take photographs
of your products. This includes image to video creation, 360 views of products and interactive zoom features.
Creative Services
Our Creative Services team are experts at understanding your design requirements before producing outstanding
results. We have designed over 300 eBay storefronts, many Magento websites and now offer fantastic Facebook
stores too. So whether it a fashion design full of flair or a sturdy structure for a DIY company, we can help you.
Overview
eBay Store Design
Helping Brands to sell through the eBay Fashion Outlet
Full Service Provision
Increasing the value of your out of season stock
Business Intelligence
Monthly Reporting
Daily Deals Management
Increasing profile of your business
Links
http://genieandthegeek.co.uk/
Goofbid
O www.goofbid.com
D @goofbid
D Goofbid
Goofbid is an essential bargain hunting companion, whether you are buying, or selling on eBay. As one of the
biggest eBay tools specialists on the web, Goofbid has grown quickly since being established in early 2005. Here,
we take a look at some of the free tools on offer through Goofbid.
Free eBay Sniper
Youve seen it before; your bid is winning as the eBay auction is about to close. You watch in excitement for the
eBay winning notification, butit never comes, youve lost?! In the last seconds of the auction a new bid has
appeared, somehow they have managing to outbid you and its too late for you to respond. Youve been sniped!
If youre tired of losing eBay auctions Goofbid eBay Sniper is the answer. Goofbids free eBay Sniper automates
the process of placing a bid in the closing seconds of an eBay auction, dramatically increasing your chance of
winning.
There is no complicated software to learn; all you do is enter the eBay item number and your maximum bid.
Goofbid will snipe eBay just a few seconds before the auction ends, so you can rest easy knowing you have the
best chance possible of winning the auction.
Thousands of buyers snipe eBay auctions every day, if you cant beat them join them!
eBay Most Popular Tool
This tool allows users to view how popular an item is through the number of watchers it has achieved. With this
information, eBay sellers can better understand pricing points and demand for items, whilst buyers can better
understand what type of Best Offer a user may accept.
eBay Bid History Tool
The eBay Bid History Tool allows you to lookup what someone is bidding for on eBay. You can see what items they
have won, the percentage of auctions they have the winning bid in and how much they have spent in anywhere
up to the last 120 days.
eBay Seller History Tool
The eBay Seller History Tool allows you to view a sellers sale history. You can see exactly what a seller has sold,
how many they sold, how much their turnover was and how much they spent in eBay fees in up to the last 90
days. The Seller History Tool is particularly useful for eBay Sellers researching which products are selling most
effectively online.
eBay Feedback Checker
The eBay Feedback Checker Tool allows you to lookup the entire feedback history of a seller or buyer on eBay. You
can filter out positive feedback, negative feedback, withdrawn feedback and neutral feedback, allowing you to
easily see the reliability of the seller or buyer you are dealing with.
eBay Best Offers Tool
The eBay Best Offers Tool allows you to view what offers a seller has accepted or declined. You can see exactly
how often a seller accepts an offer and the average reduction a seller will accept in up to the last 90 days. Use this
tool to better understand how much you can expect a seller to accept on a Best Offer.
eBay Misspellings Search
The eBay Misspellings Search allows you to search for items that have been misspelled by the seller, giving you
more chance of picking up a bargain as nobody else can find it. For example if you type in Playstation, Goofbid
will automatically search for misspellings such as Paystation, Playstaion, Playtation, and more.
If you are searching for a new camera, why not use the advanced filters to filter results by Brand, Model, Zoom,
Bundled Kit, Megapixels and more.
eBay Bargains Search
The Bargains search allows you to search for eBay items with zero bids in order of when the auction is ending.
You can further refine this search to find specific items which immediate impulse bargains are waiting to be had.
eBay Not In Title Search
This is a totally unique feature, no other site searches this way. You search for example PSP Games and Goofbid
lists those games where people have excluded PSP or Games from the title. (Games listed in the PSP category
with a title as 2 games etc. usually go undiscovered on eBay).
eBay Exact Search
The eBay Exact Search allows you to do a regular search on eBay but has the benefit of using the Goofbid advanced
search filters to quickly and easily find the perfect item. If you are searching for a new camera, why not use
Goofbids advanced search to filter results by Brand, Model, Zoom, Bundled Kit, Megapixels and more.
eBay Local Search
Use this tool to search for items that are local to you with the eBay Local Search tool. By searching for local items,
its possible to grab a bargain and save on delivery costs by collecting it the very same day.
eBay Impulse Search
The eBay impulse search allows you to quickly search eBay for auction items currently below their perceived
auction value. For example, you can search for Xbox 360 related items for under 10. The impulse search allows
you to uncover bargains on items you often never expected. If youve never used Goofbid before, now is the
time to have a go with some of the tools. If you are one of the 100,000 people who currently use eBay, then why
not take the opportunity to use a wider range of its tools to better identify eBay bargains. You could use tools in
conjunction with one another, for example using the Not in Title Search to identify a bargain, before using the
Free eBay Sniper to stand the greatest chance of winning it?
In addition to these tools, Goofbid also offers a range of buyer and seller shortcuts, completing its offering
as an essential eBay companion. The developers of the site are also looking to bring news of the latest eBay
deals and bargain hunting opportunities as they happen. To receive the latest bargain hunting opportunities
and for updates on new Free eBay tools, sign up to Goofbid now. You can also receive updates through joining
http://www.facebook.com/Goofbay, or follow Goofbid at @goofbid.
iContact
O http://www.icontact.com/
L +44 (0)208 099 7855
D @iContact
D http://www.facebook.com/iContact
R 288 Bishopsgate, London. EC2M 4QP. UK
iContact (email marketing by Vocus)
iContact (email marketing by Vocus) is a leading provider of email marketing software for small- and medium-
sized companies. iContact, which was acquired by Vocus in 2012 for $169million (see: http://bit.ly/11jcdly for full
story on Tamebay), is available as a standalone product (www.iContact.com) and as part of the Vocus Marketing
Suite (www.vocus.com) which integrates the power of email with search, social media and publicity technologies
in a single, easy to use interface.
iContacts email marketing software allows small business owners to manage their opt-in email lists, create
and distribute beautiful, socially-enabled email newsletters and marketing campaigns, and track the reach and
success of these email messages.
iContact also offer a range of social media tools allowing users to schedule and track the success of posts to
social networks including Facebook and Twitter.
As well as providing an affordable, scalable and easy to use email and social media marketing application which
can be accessed online or via mobile devices, iContact also provide a complete range of professional and account
management services. These services range from list management and design services all the way through to
strategic planning and campaign management.
iContact for Salesforce
iContacts award winning integration for Saleforce.com is the only truly native email marketing application
available on the salesforce.com AppExchange. Users can manage their entire email marketing process from within
the Salesforce environment, reducing the need for multi-platform training and providing additional functionality
and reporting afforded by the Salesforce platform. For more information about iContact for Salesforce visit:
http://www.icontact.com/features/suite-integrations/email-marketing-for-salesforce
Agency Solutions
iContact provides a flexible agency solution for clients to manage multiple accounts. The agency solution
provides multiple client sub-accounts complete with secure multi-tier logins providing various levels of access
depending on the individual users access rights or requirements. For more information please visit: http://www.
icontactplus.com/agency-email-marketing
A Crash Course in Email Marketing
Written By: John Hayes, iContact EMEA Business Development Executive
The following article first appeared on the official iContact Blog. For more great Email and Social Media Marketing
tips and best practices visit: http://blog.iContact.com/, follow @iContact on Twitter or Like us on Facebook
http://www.facebook.com/iContact.
Its 9 a.m. on the second Tuesday of the month. Youve got just two and a half hours to pull together the same old
newsletter that you send out at the same time every month, come rain or shine.
Only problem is that youve nothing to say.
So you scramble around looking for some half-decent offers, copy and paste some loose news and send out to
your entire list without giving any real thought to the subject line. And then nothing.
If this sounds like your email marketing strategy youre not alone. Its time for a crash course in email marketing.
Rule #1 Be relevant
A monthly email to your entire list is not a strategy its an afterthought. You need to build a strategy based on
relevancy to your target market and the quality of your message. If youve got nothing to say, dont say it even
if it is the second Tuesday of the month.
Rule #2 Less is more
Select just one offer per email and segment your list accordingly. If you have a range of complementary products,
choose a hero product to focus on and add simple links to promote the additional items. Think of your email like
a menu in a restaurant too many dishes to choose from and nothing looks appetizing.
Rule #3 More is more
Now that youve made your campaigns more relevant, its time to increase the frequency of your emails. Keep
your emails relevant and interesting and your subscribers will welcome the increased touchpoints.
Rule #4 Headline news (subject lines)
Your subject line should scream benefits. Think of it in the same way a newspaper editor writes a headline. It
should tell the full story and entice the subscriber to read more. Give your subject line as much thought as your
body text. Your subject line is your first line of defense between your subscribers and the delete button.
Rule #5 Automate
Set up auto-responders to automatically deliver a predefined series of messages. These could include welcome
messages to new subscribers, online courses or carefully crafted sales messages delivered over a specific period
of time.
Rule #6 Take time for text
Make good use of real text (not graphics) at the top of your email. A graphic-heavy email will appear blank until
the subscriber has selected to download the graphics. Real text in the message will remain visible even in HTML
emails and entice subscribers to open the complete email.
Rule #7 Get social
Use your email campaigns to encourage subscribers to engage with your social media activity on Facebook
or Twitter. Social media will not replace your email activity but will allow you to build your brand across your
subscribers social networks.
Rule #8 Test
Whenever possible, test your subject lines and creatives and then optimize accordingly. Split testing does not
have to be complicated. Hit 20% of your list with two different emails and monitor the response. Hit the remaining
80% with the most successful email.
Rule #9 Cleanse
Take the time to cut the deadwood from your list. Remove bounced email addresses and any names that have not
opened any of your mails over a significant period of time. Remember, you are paying to target a list of people
who want to receive your emails. Old, dead and unwanted emails are expensive and can damage your reputation.
Rule #10 Understand your ROI
A client once told me their email campaigns did not yield a great ROI. He said a single, untargeted, monthly email
to a list of 15,000 names generated only 18 sales (with an average spend of $48). That meant for every dollar he
spent, he saw more than eight dollars back or a 692% ROI. I suggested he compare this to his ROI from paid search
and then start getting strategic about his emails campaigns.
Integratedlabels.co.uk
O www.integratedlabels.co.uk
L 01395 239 348
Integratedlabels
D Integratedlabelscouk
D @IntegratedLabel
contact@integratedlabels.co.uk
Integrated label paper is A4 paper with one or more peel out address labels. When you print your invoice or packing
slip, you can include an address label that you can then peel out and attach to your packed parcel.
Using integrated label paper can make it easier to pack your parcels because the address label is part of the order
paperwork and so everything you need is in one place.
Our paper is manufactured in the UK, using FSC approved materials. We offer fast free delivery with next day
courier service as standard. We provide free software with our paper to enable you to use it easily with your
eCommerce solutions. You can use the same paper format for many different selling channels. Integrated Labels
are ideal for printing packing slips and invoices and our paper is suitable for use with Ink Jet and Laser printers.
I have got to put in writing how absolutely delighted we are after using your Double Adhesive labels.
We have saved so much time in order processing, that two people can process invoice and pack up to
60 orders per hour! We have even re-designed our Sage paperwork to use the Invoice labels now and
our Stores staff wont use any other method.
Customer comment
Paper Types - three label formats and have free samples
Single Label Paper: Integrated label paper with a single peel out label, in the top right or bottom left, this delivery
or invoice address is usually printed on the label here.This is our most popular paper.
Double Label Paper: Integrated label paper with two peel out labels at the top or bottom of the paper, the labels
can be used for delivery and invoice address, delivery and return address, for delivery address and a promotional
message.
Double Label Paper with Perforation: Integrated label paper with two peel out labels and a perforation above the
labels to allow the label area to be removed from the sheet before posting. This paper is usually used for delivery
and invoice address, or multiple delivery addresses with the label part of the sheet being removed before the
invoice is posted out with the parcel.
Free Samples Available: We supply free samples of paper, click here to request one
Can I say a HUGE thank you With the amount of orders we have had this last couple of weeks If I had
to go back to the old way of entering all invoices manually into our accounts system and then folding
all the invoices into Doc. enclosed envelopes I think I would not have got any sleep at all!
Customer comment
Paper Specification
Suitable for use on Ink Jet and Laser printers.
90 gsm Pre-Print grade paper, this grade of paper is more directionally stable and has a lower moisture
content. Our paper will not curl when printed in large quantities on a laser printer.
The laser laminate on the reverse of the form is made of a high grade compacted Kraft liner, giving excellent
lay flat properties.
Our adhesive is an all new high tack permanent water based acrylic giving excellent adhesion to virtually
any surface, our adhesive has been developed in-house, we are the only integrated label company using it
for off the shelf labels, it has the unique property of being very easy to peel but also very sticky.
Our paper is completely biodegradable, this is unusual for integrated label paper as most brands use a hot
melt adhesive which is a thermoplastic and so will not biodegrade. With the exception of the laser laminate,
our paper can be recycled.
Our customers use the paper with the following eCommerce systems, we provide free software or custom
invoices to enable this where required. With us you can use the same integrated labels paper for many different
applications; you dont have to buy different paper formats for each system you use.
Your software and labels have saved our eBay business 100s of hours work
Customer comment
All of our software is created by our in house development team, and is digitally signed for your complete
confidence. Because we write our own software we understand fully how it works and can help you to install
and use it. No one else distributes our integrated label software. If you are writing bespoke applications we can
help you integrate your software with our paper.
Full support is provided for our software.
Your staff are so helpful and I will be returning to this site as well as recommending you to all our
customers. Thank you!
Customer comment
Environmental considerations
FSC Approved
Our paper is made in the UK using FSC approved materials, the FSC only allow certification on products
from managed forests
Completely Biodegradable
We are the only company in the UK to offer a completely biodegradable product as standard, we use a high
tack permanent water based acrylic adhesive on our labels, other suppliers use a hot melt adhesive which
is a thermoplastic and so will not biodegrade.
Recyclable
Our paper, with the exception of the small laser laminate patch on the reverse of the paper can be recycled.
Efficient printing
Our software enables efficient printing and so can reduce the number of paper sheets used.
Efficient delivery
We use a hub based delivery network to ensure that your paper is delivered with as little impact as possible.
Just wanted to make contact to say a BIG thank you. The samples arrived very quickly, I have tried the
software and created a professional looking invoice. Due to this I have placed my first order with you.
Keep up the first class work and service, the UK needs more companies like yours. I will be sure to
recommend your products to people I know.
Customer comment
IntegratedLabels.co.uk is part of the Mole End Group, we also offer other products and services.
Multichannel Order Processing Software including eBay and Amazon Actinic/SellerDeck Plugins by Mole End Software
Integrated Label Invoice Paper for eBay Integrated Label Invoice Paper for Amazon
eBay osCommerce Invoice2go MailOrderWorks
Amazon Pro Merchant Interspire Sage ChannelGrabber
Amazon Seller Central Actinic Desktop Quickbooks RomanCart
Playtrade SellerDeck 1StopOrders ChannelAdvisor
eBid OpenCard BluePark AManPro
Magento CS-Cart LiquidShop HTML-based webstores
InterCultural Elements
O http://www.intercultural-elements.eu/
L +49 341 8696 670
info@intercultural-elements.eu
Expanding your e-commerce. Beyond borders.
InterCultural Elements (ICE) helps your online business to grow domestically and internationally by expanding
your sales to new markets. From international eBay, Amazon, and other marketplace advice and services to
translations to technical conversion of your listings, we offer an A-Z solution which enables you to grow your
business and diversify your risks. Our personalized services include:
Strategy development & consultation
The partnership model of e-commerce expertise & e-translation sets us apart from translation companies/
tools.
We advise about payment methods, shipping services, payment gateways offering the lowest exchange
rates, tax information, etc.
ICE advises how to minimize listing fees a large cost when listing abroad.
We are experts in eBay Marketplace Visibility Optimisation (e.g. how to increase item visibility per country).
Human translation
Quality: ICE uses professional e-commerce-experienced native translators to both translate and proofread
ALL your item information (e.g. titles, descriptions, bullet points, search terms etc.).
Our translators are e-commerce trained to ensure translations are not only accurate, but search-effective,
which is important on both domestic and international marketplaces.
List directly from your current listing tool
Dont want to use yet another listing management tool? No problem. We do all work directly in your ChannelAdvisor,
eSellerPro, etc. accounts so theres no need for new software nor learning new tools.
Multilingual email customer service
Want to expand internationally but dont have the language skills or CS team in-house? ICE offers an experienced
dedicated staff with excellent communication skills, a positive, problem-solving attitude and an e-commerce
mindset. Our CS Team can answer most enquiries themselves, saving you time.
Your data in Your store
You own and have access to all your translations and data.
ICE assists you in opening your own eBay stores and supplies you all translated data.
Listing through your own store allows you to manage your own feedback and DSRs.
You benefit from Top-Rated Seller status as your shop grows.
Localization
ICE expands you to eBay, Amazon, Pixmania, PriceMinister & Rakuten
ICE helps you localize your eBay presence (i.e. via shop pages)
ICE localizes prices and shipping rates according to your desires
E-commerce translators choose optimized item specifics and categories
Cost propositions
We offer flexible cost models based on:
One time, up-front cost with nothing else to pay OR
Percentage of sales
Our prices reduce with translation volume and number of duplicates, so contact us today to receive a fast, free
quote.
Interlink Direct
O www.InterlinkDirect.co.uk
About Us
Interlink Direct is the ideal courier service for small businesses, sole traders and eBay sellers who need their
parcels delivered across the UK, Europe and the world.
Interlink Direct is an online, ad-hoc courier service. All you need to use the service is a computer, a printer, a valid
email address and a UK-registered credit/debit card or PayPal account.
Interlink Direct has 100 strategically placed depots across the UK and a well established distribution infrastructure
spanning 200 countries.
With Interlink Direct, your parcel can be collected from your home/business address or, if you prefer, you can
drop your parcel off at one of our depots.
UK Delivery Options
Our standard service is a next day delivery. Depending on the time of day the parcel is booked, we can collect your
parcel on the same day for delivery the next working day.
For more urgent parcel deliveries, we also offer by 12 and by 9:30 parcel deliveries during the week. For weekend
deliveries, we can provide Saturday by 12 and Saturday by 10 deliveries.
You can track deliveries online using each parcels unique tracking reference number: through our website, you
will be provided with updates on where your parcel is and also proof of delivery when it reaches its delivery
destination.
Delivery Notifications
When you book a UK parcel delivery with Interlink Direct, your recipients will be sent an SMS/email notification
outlining a 1 hour timeslot within which the parcel is expected to be delivered.
This unique Predict service allows recipients to plan their day and saves them time, as they dont have to wait in
all day for their parcels. If the timeslot is not convenient, the recipient can use the message to change the delivery
date to one which is more suitable.
International Parcel Deliveries
Interlink Directs international services are managed through its sister company DPD which handles the collection,
transport and delivery of over 2 million parcels a day.
Useful information on our website outlines any prohibited items and also what to include on your invoice for
each country to ensure your parcel does not get held up in customs.
Interlink Direct provides invoicing templates for all international parcels which require invoices for the purposes
of customs clearance. This template ensures that all the information required for international carriage is
present. Once an invoice is completed, you can print it off and attach it to your parcel, to ensure that all parcels
are transported to their intended destination without any delays.
Free Transit Liability
All parcels carried by Interlink Direct have, by default, a free 75 transit liability, offering additional peace of mind
for both you and your customers. If your parcel is damaged during transit, you will be entitled to a refund of up
to 75 to cover the cost of the item. If the free standard level of liability is not enough, you can pay to cover your
parcel for 250, 500 or a maximum of 750.
Parcel Dimensions
Interlink Direct offers domestic carriage on parcels up to 25kgs in weight with maximum dimensions of 100cm x
60cm x 70cm.
For International parcel shipments, the maximum dimensions are 70cm x 60cm x 55cm.
You can also send smaller parcels as expresspak items. Items are classed as expresspak if they weigh less than 5kg
and have dimensions below 40cm x 30cm x 12cm.
Registering for the Interlink Direct Service
To use the Interlink Direct service, although you do not need to set up an account or register on the site, the
option to register is available.
By registering, you get the added benefit of being able to speed up the data-entry process, as you can store the
addresses of the people you send parcels to. In addition, youll also have access to your delivery records to review
your shipping history.
Payment Methods
Payment methods accepted on the Interlink Direct site are:
JCB
Maestro
MasterCard
Solo
Visa
Visa Debit
Visa Electron
You need a UK registered credit/debit card to use the Interlink Direct parcel delivery service.
You can also pay for your parcel delivery in just a few clicks with PayPal, a leader in secure online payments. With
PayPal, there is no need to re-enter your debit or credit card details. You do, of course, need an account with
PayPal in order to use its payment service.
Visit the Interlink Direct website
A handy FAQ section on our website answers many common questions asked by customers who want to send a
parcel.
Visit www.InterlinkDirect.co.uk now for a parcel quote.
At InvoicePaper.co.uk we sell integrated label paper formatted specifically for use with Amazon and eBay shops.
Our paper is ideal for printing Amazon despatch packing slips directly from Amazon and eBay.
Using our Amazon Paper you can improve your order packing process, in time, efficiency and accuracy. Print your
orders from Amazon in the same way that you do at the moment. The delivery address will print onto a peel off
label on our paper. You can then pack the customers order, stick the address details onto the package and put the
despatch note into the package.
Our paper is manufactured in the UK, using FSC approved materials. We offer fast delivery with next day courier
service as standard. Integrated Labels are ideal for printing printing packing slips and invoices and our paper is
suitable for use with Ink Jet and Laser printers.
Amazon paper can also be used to print directly from eBay. We also supply templates to allow you use our paper
with Microsoft Word and 1stoporders.co.uk so that you can process orders that are not from Amazon or eBay
using the same paper.
Pricing
We supply top quality paper at low prices, each box contains 1000 sheets :
Check our website for our latest prices as we always strive to keep our prices as low as we can whilst also
maintaining the high quality of our product.
How to use the paper:
1 box 27.60
2 - 4 boxes 25.90 per box
90 boxes (1 Pallet) 17.90
Print your invoice or packing slip from Amazon or eBay, the address will print onto the label patch
automatically.
Now peel the label off.
Finally, put the label onto the parcel and put the invoice or packing slip inside and your parcel is ready to go.
Support
You can get support for Amazon and eBay Paper here: http://moleend.helpserve.com/index.php?/amazon
Click to see how to use the paper with Amazon Seller Central
Click to see how to use the paper with eBay
Click to see the Internet Browser settings to use with the Amazon Invoice Paper
InvoicePaper.co.uk
O InvoicePaper.co.uk
support@InvoicePaper.co.uk
Invoice Paper
D InvoicePaper.co.uk
Paper Specification
Suitable for use on Ink Jet and Laser printers.
90 gsm Pre-Print grade paper, this grade of paper is more directionally stable and has a lower moisture
content. Our paper will not curl when printed in large quantities on a laser printer.
The laser laminate on the reverse of the form is made of a high grade compacted Kraft liner, giving excellent
lay flat properties.
Environmental Considerations
FSC Approved: Our paper is made in the UK using FSC approved materials, the FSC only allow certification
on products from managed forests
Efficient printing: Our paper enables efficient printing and so can reduce the amount of paper user overall.
Efficient Delivery: We use a hub based delivery network to ensure that your paper is delivered with as little
impact as possible.
InvoicePaper.co.uk is part of the Mole End Group, we also offer other products and services
Invoice paper for other eCommerce Shops by IntegratedLabels.co.uk
Actinic/SellerDeck Plugins by Mole End Software
Multichannel Order Processing Software including eBay and Amazon
iwoca
O http://www.iwoca.co.uk/
L 020 3397 3375
info@iwoca.co.uk
Cash is king. Fast access to finance can give you the edge in an ever more competitive online market. We provide
short-term, small business loans to online sellers. Fast. No hassle, no paper pushing. Full flexibility, no hidden
fees and the customer service you deserve.
Weve helped hundreds of small businesses grow in our first year but we want to make that thousands.
We provide finance, and much more
Tip 1: Manage your margins
eBay and Amazon are competitive so make sure you keep your margins healthy. First look at your gross margin it
includes all directs costs related to the sale, such as the products cost, the eBay, Amazon or PayPal fees as well
as the shipping costs to receive and dispatch the item. Now look at your other costs to get to your net margin;
warehouse costs, bills, wages etc. Are you making a profit? If not bargain a better deal with your suppliers, reduce
costs or consider other channels.
Tip 2: Look ahead
Have a plan. Forecast your cash flow and make sure you will be able to pay your bills. Take the time to predict how
the business will move in the coming year forecast your sales, your stock requirements and your cash needs.
You should also be looking back to check whether you met your targets. It may feel like a waste of time, but your
business will benefit in the long run.
Tip 3: Dont overpay
We are seeing many sellers overpay on fees because they are not on the right schedule. If you are VAT registered
make sure eBay knows about it, it will help reduce your eBay fees. PayPal operate a sliding fee scale the more
you use it, the lower the cost. A newbie pays a 3.4% rate whereas a big business can pay as little as 1.4%. You need
to apply through the PayPal website.
Who is iwoca?
iwoca was set up by Chris and James in March 2012. Ecommerce was booming but small business lending had
collapsed. No-one was supporting the growth. Chris and James saw the gap in the market and left investment
banking jobs to launch iwoca. iwoca specialises in eBay, Amazon and webcart businesses, so it can offer credit
even when the banks turn their backs.
How iwoca is different
Were a young start-up, not a bank. We dont follow the old rules. Ecommerce is fast moving and if a supplier
offers you a great deal you dont have time to wait for paper to be pushed. With iwoca you can complete an
application online. Well take a look at your feedback scores and sales data to assess your business and can have
an offer in place within the hour.
Our loans have no application fees, no arrangement fees and no early repayment fees. Just a simple monthly
interest rate. As entrepreneurs ourselves we understand the funding challenges small businesses face and we
want to work with you to boost your sales. Our mission is to be the funding partner you can rely on.
How it works
Fill in your eBay or Amazon details to get an instant estimate of how much you can borrow. Continue with the
application and well give you a quick call to chat about your business. Dont worry if your credit history isnt
perfect having a great business is the most important thing. Assuming all looks good well put an offer in place.
Then you can take out the funds through our website whenever youre ready.
Join our meetups
We love the online seller community. But we wanted to take the online, offline. So weve been supporting a series
of seller meetups around the country. Two or three industry experts kick things off with short presentations but
most importantly you can share a beer with fellow sellers. We come round to London, Birmingham, Manchester
or Bristol every month. Go to meetup.com/onlineselleruk for details it would be great to meet you.
Linnworks Anywhere
O http://www.linnworks.com/
L +44 20 3651 7045
We develop intelligent solutions that revitalize your online selling experience
Our Business Is Built On Linnworks!
Nick Walker, PackSmart (www.packsmartltd.com)
Linnworks Anywhere is an application developed to make the task of managing online business easier.
It includes a toolkit of resources to make the business of online selling simpler and less repetitive.
Since time is a key asset, we focus on ways to automate manual tasks, removing the necessity for business owners
or their staff to spend valuable time on them as part of the online selling process.
Access from anywhere, anytime (cloud-based solution).
Bulk-list thousands of items (including variations and auto-parts) on eBay, Amazon or Magento sites in a simple
process.
Consolidate all orders, returns and exchanges into one place.
Manage inventory in one or more warehouse locations in a centralised repository.
Simultaneously adjust available stock levels across 100+ marketplaces and bespoke web-sites.
Why us?
eBays Accelerated Growth Programme Solution Providers and eBays Certified Partners
TOP10 TrustPilot Rated Company in the eCommerce Category
(http://www.trustpilot.co.uk/review/www.linnworks.com)
2,000+ UK business subscribers
No binding contract agreements to worry about and no commission or cost per transaction - Linnworks
has clear, affordable single monthly payment subscription fees.
In-house installation and managed service options available via Linnworks certified partner providers
For more information, references and your FREE 30 Day Linnworks Anywhere trial visit www.linnworks.com
Lucid Interactive Ltd
O www.lucidltd.com
L 02871367730
brendan@lucidltd.com
Lucid Interactive Ltd is the longest established multi-channel software provider in the UK. Our Sellernet software
is used by some of the UKs largest marketplace sellers.
We work with selected clients who wish to rapidly grow their business and who need a reliable, scalable solution
which is capable of fully supporting their needs.
Sellernet allows businesses to power multiple retail channels such as bricks & mortar stores, on-line marketplaces,
websites and self service kiosks. Sellernet also offers comprehensive warehouse management and order
fulfilment functionality for mail-order/ e-commerce operations.
We support the following marketplaces:
Amazon UK, France, Germany, USA, Japan, Canada, Italy, Spain
eBay UK
eBay USA
Play.com
FNAC.com
Priceminister
Plus more
Sellernet has a comprehensive feature list which can satisfy the most demanding of scenarios. We are also happy
to customise Sellernet to our clients individual requirements and to integrate with third-party systems.
As a Sellernet customer you also have direct telephone access to the most experienced support team in the UK.
All of our support staff specialise in marketplace selling and have an average of 5 years experience in this sector.
If you are serious about taking your business to the next level and you have the budget to match, get in touch
with us today.
MetaPack
O www.metapack.com
L 0207 843 6720
MetaPack Ensures:
The Right Carrier Service is used to Deliver the Right Product to the Right Place at the
Right Time and all Supported by the Right Communication.
Used by the majority of household retail names, hundreds of smaller online sellers and used as a benchmark
standard by the e-retail industry, the award-winning MetaPack software manages the entire home delivery
process. It ensures that the promised Delivery Options are offered dynamically to shoppers at the web front-
end, using Intelligent Despatch by the warehouse and proactive Support during the parcel journey -- including
Returns Management. Each activity operates in tandem to ultimately turn your delivery promise into total
customer satisfaction.
What Solutions Do You Require?
Delivery Options | Always provide the newest delivery services, such as Next Day and Time Slot.
Carrier Integration & Intelligent Despatch | Get connected with 80 carriers, 1200 services and ship to 200
countries -- all with optimized allocation, providing best cost and service for every delivery.
Customer Care, Reports and Analysis | Track, monitor, identify and provide proactive communications via
e-mail/SMS.
Returns Management | Retailer managed or customer self-serve returns functions.
Technology & Support | Access an extensive development website to assist integrators. Our Technology &
Support are charged on a pay-as-you-go basis, so there are no huge up-front costs.
Tailored Solutions
B2B Delivery | Specific features for B2B operations.
Complete Delivery Solution | MetaPack contracts with the carriers for you, which provides you with
preferential pricing.
MetaPack is the Only Company Providing a Single Point of Integration for all UK and European Carriers.
Our Intelligent Despatch engine dynamically allocates for a specific parcel type or delivery location. You can retain
your own carrier relationships, but you may find that you gain more control over your fulfillment and customer
service operations with our Multi-Carrier Solution. With MetaPack, you have the ability to order from anywhere,
despatch from anywhere, deliver to anywhere and monitor the delivery whilst in transit from anywhere.
Your Benefits
Cost Reduction & Service Improvement | Effective cost minimisation and management.
International Delivery | Fulfilled as simply as domestic delivery.
Multi-Carrier Management | Easily add and trial carriers, world-wide.
Multi-Channel | Provide a seamless multi-channel experience.
Supplier Direct | Drop/Direct Ship from store operations.
Click & Collect | Provide alternative drop/collection points.
Contingency Planning | Always be prepared for delays or strikes.
Claims Workbench and Fraud Protection | Easily track, monitor and agree a claim with a carrier, identify the
number of claims linked to a common entity and highlight possible fraudulent activity.
Retail Intelligence | KPI dashboard and extensive reporting.
Integration
MetaPack can follow several integration and file import paths to ensure a minimal impact on your on IT,
infrastructure and budgetary resources.
We strive to provide an outstanding product supported by an excellent service. We wish to lead the
market through our continual development and to exceed our customers expectations. We rely on an
outstanding team and strong customer relationships for our success.
-- Patrick Wall, CEO & Founder
Discover the Solutions in detail by visiting www.metapack.com or contact us to book a personal walk through
of the system. Whether you ship 30 parcels a day or 30,000 an hour, MetaPack has the scalable solution for you.
myHermes
O www.myhermes.co.uk
D @myHermes
D myHermesdelivery
Contact Form
About myHermes
myHermes is owned by Hermes UK, who operate an independent courier network delivering over 160 million
parcels each year on behalf of some of the UKs largest online retailers including Next Directory, QVC, JD Williams
and Debenhams.
myHermes makes delivery easy
myHermes delivers parcels and packages anywhere in the UK. We offer a 3 day* service where parcels can be
collected from your door which is ideal for anyone wishing to save time travelling to deliver or receive a parcel.
Prices start from 2.75+ vat for a 0-1 Kg parcel.
Alternatively we have a new, quicker 2 day* service via our ParcelShop service which allows you to drop off your
parcels early or late at a convenience store near you. Its perfect for those who cannot be at home for a courier
collection or no safe place, or those who would prefer to drop off parcels on their way to and from work. Prices
start at 2.50 for a 0-1Kg parcel The ParcelShop service was launched in June 2011 and we now have in excess
of 1500 ParcelShops nationwide and are constantly recruiting more each day (click here to find your nearest
ParcelShop).
*typical delivery times
myHermes offer a range of flexible delivery options to suit eBay and Amazon sellers
By using myHermes you will
Receive full online parcel tracking visible to you and your customers which means less time spent dealing
with wheres my stuff? queries
Save time with multiple address uploads by linking to your eBay or Amazon account
Save time with no more post office queues: we collect from your address or a nominated safe place OR
drop off at your local ParcelShop
Shipping with myHermes can save you time and money and improve your customer satisfaction, which we know
is highly important to any eBay or Amazon user.
You and your customers will also benefit from our industry leading first time delivery hit rate which means that
they wont have to travel to a sorting office if they miss their delivery, their local myHermes couriers will attempt
to deliver their parcel three times.
eBay standard delivery (2-3 days)
myHermes ParcelShop drop off (delivery in 2 days *)
eBay economy delivery (4-6 days)
myHermes Courier collection (delivery in 3 days *)
Amazon Expedited Delivery (1-3 days)
myHermes ParcelShop drop off (delivery in 2 days *)
Amazon Super Saver Delivery (3-5 days)
myHermes Courier collection (delivery in 3 days *)
Save time with our multiple address uploads function
The multiple address uploads feature has been designed to save you time when it comes to preparing multiple
parcels for shipping. Whether youre using eBay, Amazon or an Excel file to store your recipients delivery details,
we have the facility for you to upload all your recipients details at the same time. This means the days of manually
entering delivery details each time you need to send a parcel are long gone!
Full end to end tracking
Every parcel has the assurance of full track and trace allowing you to track your parcels online. Within my
shipments you also have the ability to view a complete shipment history on every parcel that you send.
Help and advice is always on hand
Need help? We have a number of pages and videos full of advice on how to package your parcels securely; answers
to frequently asked questions and a size calculator to check your parcels are not too big for our courier network.
There is also a dedicated customer services team on hand 7 days per week for any other advice.
How do I start using myHermes?
You can get started in 5 simple steps, simply:
Register to use the myHermes service you only have to do this once
Choose the service you would like either the 2 day delivery service by dropping the parcel at a ParcelShop
or the 3 day service where by the parcel will be collected from your door.
Pay and then print out your label and attach to your packaged parcel
Drop off your Parcel at your local ParcelShop or a collection will be made on stated day from your address
Track it online
Neteven
O www.neteven.co.uk
L + 33 (0)1 83 64 59 50
contact@neteven.com
Who are Neteven?
Your partner for European marketplace management
Neteven is the creator of Even Marketplaces, an award-winning marketplace management application, and a
complete, recognised solutions provider with 8 years experience of helping brands, wholesalers, retailers and
e-merchants just like you to manage and control marketplaces in the UK and across Europe. We have built strong
partnerships with all the leading marketplaces eBay, Amazon, Play, Zalando, La Redoute, Pixmania, Priceminister,
C Discount, Rakuten, Otto and many more so that you can forget about borders and place your catalogue in
front of 50 million potential marketplace customers.
What do we offer?
Marketplace software and services for Europeanwide distribution
Neteven has everything you need to render your marketplace business efficient, successful and profitable. We
know customer experience and feedback is essential and give you the tools to exceed your clients expectations.
By centralising stock, catalogue, order and listing information in one place, and automating tedious tasks, you
gain valuable time and security, leaving you free to concentrate on service and strategy, scaling up operations
with no extra effort. We will get you moving faster than your competitors, and winning vital market share and
sales on new markets, guided by our team of experts.
Software
One web-based platform 50 million potential customers Plug & Sell!
Convenience, simplicity and speed
Centralise distribution and deploy content simultaneously on the top UK and European marketplaces, whatever
your product type, variations and condition. Revise your inventory feed once and see it updated across all
channels, rendering changes quick and efficient.
Easy marketplace selling in any language
Each marketplace has unique intricacies in their listing requirements that make them difficult to manage,
especially in foreign languages! Provide one inventory feed with your own classifications, and we automatically
map to the specifications of each marketplace, with the right product attributes and variations. Need your
products translating? Publish by EAN matching or use our integrated translation solution.
Optimised stock management
Wave goodbye to negative order feedback and never oversell again with our shared quantity functionality that
enables you to list stock on chosen sales channels simultaneously, without allocating specific quantities. Manage
multiple warehouses in multiple locations seamlessly and maximise exposure and security by defining minimum
stock thresholds for publication.
Manage your strategy
Our flexible rules enable you to manage each aspect of your sales cycle, including pricing and product strategy, by
country and by marketplace. Visualise impact and optimise strategy via our Big Data reporting module that offers
customised views for each marketplace, personalised, fully-exportable sales reports including performance
indicators, top products etc, and more.
Personalised account management and support
Much more than a simple feed management tool, we have a team of account managers in charge of onboarding,
managing your distribution project and developing merchants revenues. Speak to someone who knows your
business and can answer your questions by phone or by email.
Agility, tailoring and flexibility
Use Even Marketplaces how it suits you! Import your inventory using CSV, FTP, XML or API, perform bulk imports
and updates or work manually, publish by barcode or create detailed product pages. We are compliant with your
accounting solution (Sage, Quick books) and can create bespoke solutions for a perfect fit with your existing
processes and partners.
Pricing rules and tools to beat competition
Stay ahead of the competition by increasing visibility and sales on competitive Amazon products via our
autorepricing tool (coming soon for Play.com). Configure flash sales and promotional pricing by site and by
country, or calculate selling price using percentage markups based on cost price. Sell in multiple currencies on
the same EAN by defining or calculating your prices per product, per country and per marketplace.
Centralised, customisable order processing
Centralise orders from all channels and automate management to save time, avoid error and increase positive
feedback from satisfied customers. Use Even Marketplaces to generate customisable invoices, export pick lists,
and submit shipping confirmations and tracking to all your marketplaces.
Services
Use our human and technical services to outsource your marketplace activity
8 years market expertise at your service
Let our business developers advise you on targeting your strategy for European development, knowing your
market and localising your company in partnership with the Chambers of Commerce. Break down the language
barrier thanks to our integrated translation solution and rely on our multilingual call centre to respond to your
European customers.
Technical expertise and flexibility
Create a seamless marketplace operation that is as easy to handle as your own webstore thanks to front and back
office systems integration and webstore synchronisation. Get the professional look for your eBay store with
Widshops storefront design, one of Netevens many partners.
Let us take the strain!
Whether you need full B2B2C outsourcing, advice on choosing a European logistics partner, SEO/SEM or support
for handling multilingual after sales or returns, our team of experts and partners can help design the right
business plan for you and find a solution to the barriers to your marketplace expansion. We take over any aspect
of your sales cycle or help you to do it better.
Why trust Neteven?
Number one in France, Neteven has been awarded numerous prizes for innovation. We work hand-in-hand with
the leading webstores Magento, Venda, Hybris, Prestashop and are partnering with Metapack to offer you
a Europeanwide courier solution. Thanks to our open and dynamic approach we boast close relationships with
all the leading marketplaces, and are constantly adding more to increase your sales potential. Join the ranks of
leading European sellers that have chosen Neteven and smash your sales targets!
How do I get started?
Whether you are already an active marketplace seller, or are taking your first steps, getting started is simple! We
can help you expand onto additional marketplaces without disturbing your existing activity and processes, and
take over any live listings.
Contact us now on + 33 (0)1 83 64 59 50 or contact@neteven.com for a free, no-obligations demo or to discuss
your marketplace objectives.
Ordoro
O www.ordoro.com
L 1+512.271.9453
info@ordoro.com
Ordoro is a web application for small and mid-size online retailers that makes it easy to manage orders,
inventory and suppliers. From order management and inventory syncing to streamlined shipping and automated
dropshipping, our goal is simple - to save you time, save you money, and free you up to focus on the fun stuff.
Ordoro makes it easy to...
Get Orders Out the Door in Half the Time
Batch Shipping makes it simple to create and print shipping labels for multiple orders with just a few clicks.
Rate Check lets you review shipping rates for all of your shippers and service tiers at a glance and select the
option that works best.
Flexible Label Printing plays nice across operating systems and devices. If you can print PDFs, you can print
shipping labels with Ordoro.
Tracking Number Writebacks automatically inform your customers the moment their orders ship.
Manage Inventory Across All of Your Stores...In One Place
Unified Inventory automatically syncs inventory across all of your storefronts, eliminating overselling and
stockout situations that can hit your seller rating.
Integrations with major shopping carts, marketplaces and shippers let you use Ordoro a central hub for
your ecommerce back-office operations.
Product Kitting lets you combine multiple SKUs into a single bundled product while Ordoro handles all the
inventory gymnastics.
Product Linking takes the pain out of listing a product across different ecommerce platforms by linking
them to a master SKU.
Track inventory costs and always know exactly where youre at.
Aisle/Bin Tracking keeps tabs on product locations and helps you save time processing and packing orders.
Extend Your Stores Offering Without the Hassle
Dropshipping integration lets you tag specific products and automatically route dropship orders to your
suppliers.
Supplier Management makes it easy to create purchase orders, restock products and track product receipts.
Get it Done Without the Fuss
Ordoro is entirely web-based, so theres nothing to install, and no compatibility issues across major
operating systems. Translation: Mac users dont get the shaft.
Guided Setup helps you get up and running in three minutes.
Our Super-Awesome Support Team is standing by to assist you with full phone and email support!
Ordoro plays nice with:
Bigcommerce
Shopify
3dcart
Shopsite
eBay
Amazon
USPS / Endicia
FedEx
UPS
Interested? Visit ordoro.com to learn more and sign up for your 15-day free trial, or contact us at info@ordoro.
com with any questions you might have.
Pentagon Interactive
O http://wearepentagon.com/
L 0208 940 5392
D @pentactive
Pentagon is the leading provider of Marketplaces services in Europe. With our extensive store management
expertise, we help businesses sell more online.
Online marketplaces present an incredible multi-channel selling opportunity to businesses of all sizes. As one
of the first companies to recognise this potential, we helped create a niche industry that we continue to lead
today. Based on industry best practice and many years of experience working for blue chip clients like BMW and
O2, the services we offer have become the benchmark against which all other services should be judged. Our
Managed Service /Merchant Development Programme is the best and most comprehensive service of its kind for
companies who want to outsource a specialized, labour-intensive activity to a dedicated partner who can build it
out into a sustainable, additional revenue channel. Everything from Title Optimisation to Store Design and from
Answering emails to full Account Management is taken care of.
Pentagon employs over 100 ecommerce Consultants, who are part of separate specialised teams for Account
Management, Implementation, Design, Inventory Management, Customer Service, and Reporting. Our focus on
people rather than machines has made us the chosen partner for retailers of all shapes and sizes and our results
are there for all to see.
With our unrivalled ecommerce expertise and resources, we are a reliable partner to manage and grow online
sales, work in clients best interests at all times and create long-term value for businesses.
Key Facts
Founded in 2009
eBay PowerSeller background
Stable, profitable business
Attractive commercial model
Key experience managing brands
Excellent record of client growth and retention
Flexible approach with partners
Platform and technology independence
Expert knowledge in key sectors
Dedicated account management
Key Benefits
Expert knowledge
No one has more experience of managing online sales for such a diverse range of clients. But were not resting on
our laurels. Were committed to continually enhancing our capabilities and building valuable new skills. Constant
learning is in our DNA: as soon as a new employee joins us, they begin building their marketplace knowledge at
the Pentagon Training Academy.
Close relationship with eBay
We dont just have a close commercial relationship with eBay, developed over a number of years; our head office
is also located next door in South West London. So we are in a better position than anyone to provide the finest
service in the market, with untold benefits for your business.
Service quality
We work to the highest standards, always treating your success as our priority. We have a highly skilled team to
meet your needs and exceed your expectations every one of our Consultants and Designers is multilingual and
holds at least one degree.
Accountability
We commit fully and unequivocally to meet your objectives. When you sign with us, we will set out our service
obligations through strict Service Level Agreements. When you work with us, we will provide KPI planning to
ensure we meet them.
Cost efficiency
Our commercial model is linked to your selling success, which means were always working in the interests of
growing your business. Work with us to turn higher fixed costs into leaner variable costs.
Contact:
0208 940 5392
hello@pentagon-interactive.co.uk
http://wearepentagon.com/
The Post Office - Drop & Go
O www.postoffice.co.uk
D @PostOffice
D facebook.com/postoffice
O Local Branch: www.postoffice.co.uk/branch-finder
Drop & Go the new mails service designed for Small Businesses and internet sellers
Are you a small business or internet seller?
Do you spend 20 or more per week on sending mail?
Do you usually send your mail from one preferred branch?
Would you like to save time and have the convenience of a pre-paid card?
Would you like to bypass the queues and get on with running your business?
If this sounds like you, then you may well be interested in benefiting from our new service, Drop & Go, designed
for small business and high volume mails customers.
As a valued business customer or internet seller, we recognise the importance of making the most of your time.
Our new Drop & Go service has been developed specifically with your needs in mind saving you valuable time
allowing you to focus on the more important aspects of running your business.
How does it work?
Sign up
download the application form here, and remember to bring suitable identification with you from the list
shown.
Top up
- take the form and your id, along with a minimum of 20 to get your account up and running to your nearest
participating branch (remember to select Drop & Go as the Service required)
Youre done
its as easy as that! Next time you have mail to send, just drop it all off at the dedicated counter, along with
a completed manifest form, and leave the rest to us. The manifest is in an editable-pdf format to make it even
easier to complete. Need to top up your account to cover the cost of the mail? No problem simply do that when
you drop the mail off with us. Well then process the mail for you later in the day, and any tracked service mails
start their tracking at that point. Any certificates of posting or receipts that you have requested will be available
for you to collect the next time you come and see us. Theres no need to queue, and no need to wait while we
process your items. What could be simpler?
What postal services can you use with Drop & Go?
All of the mailing services available at the Post Office can be used with Drop & Go Letters and Parcels, National
and International, Surface Mail or Air Mail, standard, tracked or guaranteed you choose! Just let us know on the
manifest which service you require for each item.
Expertise and guidance
Were here to help. We can give you all the help and advice you need about sending your business mail. From
which service would best suit your postage needs to information and guidance on what you can and cant send.
Post Office
We are the largest retail and mails network in the UK, Weve been serving households, businesses and have been
a vital part of communities since 1660. We are here to help you with all your business post needs.
About the Post Office
At the Post Office our aim is to provide you with the things that are important to you and your business. Whether
you come into branch or visit us online, you can be sure all of your needs will be handled with care. Thats the Post
Office promise.
Price Spectre
O http://www.pricespectre.com/
L (888) 479-3635
Price Spectre
Price Spectre is a fully automated repricer for eBay and Half.com sellers. Price Spectre automatically monitors
your competitors listings and reprices your items based on rules you set. Price Spectre keeps you one step ahead
of the competition.
Catalog vs Non-Catalog
Price Spectre automatically pulls in your catalog info if your listing was listed against the eBay catalog. This allows
you to quickly set up cataloged listings for repricing with very little effort. However, if your listing is not listed
against the eBay catalog it will still attempt to grab as much identifiable information as possible from the item
specifics to create a keyword search.
For listings not in the eBay catalog keyword searches can be developed to create very targeted searches. This is a
feature lacking from all other repricers. Despite claims to the contrary, the eBay catalog is not the end-all solution
for repricers due to the potential for miscataloged items. A keyword search can bypass such issues. A prime
example of a miscataloged item that would impact a catalog search can be found at http://www.pricespectre.
com/miscataloged.shtml.
Top Rules & Algorithms
Algorithms are available with descriptions at http://www.pricespectre.com/algorithms.shtml.
Bata pricing can be applied to all algorithms. This patented technology results in a form of psychological pricing
by adjusting the final price so that it ends in 99, 9, or any other specified number.
Custom Algorithms
Users can even define their own algorithms using JavaScript to take even more control of their own pricing.
Common examples of custom algorithms involve those that take into account precious metal prices, time of day,
sales quotas, and other third party APIs. Documentation is available at http://www.pricespectre.com/doc/html/
index.html.
Automatic Repricing
When a managed listing is being automatically repriced Price Spectre will search eBay several times throughout
the day and adjust the listings price based on the algorithm and floor/ceiling prices that are set.
Manual Repricing
When a managed listing is being manually repriced Price Spectre will search eBay several times throughout the day
and send notifications when a new pricing suggestion is available. The seller can then use the Price Suggestions
wizard to accept the suggestion, decline the suggestion, set their own price, or ignore the suggestion. This
feature is intended for those that do not want to give full control of their pricing to an automated system.
Price History
Price Spectre allows you to see the entire pricing history of your own listings for the duration of your subscription.
You can also see what competitor listings were used in determining your price.
Import/Export
Users can update listings by item #, SKU, category, site or any combination via Price Spectres flexible spreadsheet
import feature.
Competitive Pricing Reports
Users can download PDF reports of the latest competitive information. Reports are based on the the most recent
reprice of your managed listings.
Fast Repricing
Standard repricing is currently once every 4 hours but premium points can be purchased to enable repricing as
quickly as once every 5 minutes.
Half.com Support
Half.com is supported but requires importing the latest Inventory Snapshot into Price Spectre. Submission of
Inventory Snapshots can be automated through File Exchange if subscribed to Selling Manager Pro. All other
users will need to occasionally submit their Inventory Snapshots into Price Spectre. Documentation available at
http://www.pricespectre.com/PSHalfImport.pdf.
eBay Site Support
All eBay sites including the most popular US, UK, AU, DE, and Motors are supported. Listings are matched against
those listed to the same site. All price calculations include domestic flat or calculated S&H charges when
applicable.
Testimonials
There is a learning curve to seeing what works best, but well worth it. Sometimes you need to get
creative with your key word search to isolate the product matching.
roadie-wheeler
Once you learn to configure the search terms and algorithm to your liking, the application works really
well and easily paid for itself.
trustnsr
This is the best app to hit ebay since selling manager pro. it does exactly what it says it does! no
longer do i have to waste countless hours comparing the competitions prices, and repricing my items
accordingly. price spectre does it all for me now. its like having a full-time re-pricing employee, except
that no employee will work for $20.00 a month like price spectre does. oh, and the customer support
is awesome, too. they always e-mail you back within a few hours, and go the extra mile to do what it
takes to answer all of your questions and requests. price spectre is WELL worth the investment.
sellerman5763
If we put out a strong word behind Price Spectre with our name or industry attached to it, all of our
[competitors] would be using it
anonymous
Weve been selling on eBay for 12 years and have never come across something that is this efficient
and this much of a time saver. I went from spending roughly 2 hours a day, 7 days a week, repricing my
300 auctions, to literally 3 minutes a day.
joyryde
Cost
Fees start as low as $2.95 per month and are based on the total number of managed listings.
Sign Up
US and HK sellers can sign up via the eBay App Center. All other sellers can sign up directly at Price Spectre.
Contact
Support requests can be filed through https://pricespectre.zendesk.com/. Phone support for Price Spectre is
available toll free at (888) 479-3635.
Quantity Manager
O http://www.qtyman.com/
L (888) 479-3635
Quantity Manager
Quantity Manager is a very simple inventory management app for eBay sellers.
Scarcity Sells
Quantity Manager refreshes the quantity available of a listing seconds after a sale occurs. Providing an artificially
low Display quantity to Quantity Manager improves the perceived scarcity of your listings and can lead to higher
conversion rates.
The Original
Quantity Manager was the first of its kind app whose patent pending technology was originally developed over
four years ago in 2008.
Rapid Response
The vast majority of quantity refreshes happen between 5 and 9 seconds after each sale. This is an important
consideration since slow refreshes can lead to premature ending of listings on eBay.
Simple Setup
The user simply tells Quantity Manager the quantity in stock (Inventory) and the fixed available quantity (Display)
to maintain in their listings. Quantity Manager refreshes an items available quantity each time a buyer makes a
purchase until the seller runs out of that particular item. Users can even set default quantities and enable the
built in smart behaviors so they never have to setup another item ever again.
Auto Relist
If a listing does end due to time running out or reaching a quantity available of 0, Quantity Manager can relist the
item automatically provided the item is still in stock. If enabled, the Smart Relist behavior will take into account
the number of sales incurred over the listings lifetime and perform either a relist or sell-similar depending on
your settings. This allows for the retiring of poor performing listings replacing them with a fresh listing and a
reset best match score.
Avoid Selling Restrictions
Many sellers on eBay have restrictions regarding the total value of all products they can list to the site. Quantity
Manager can help avoid such restrictions by keeping the total amount posted to eBay below your listing limit.
Notifications
Users can receive notifications anytime Inventory reaches low levels, an item is sold out, or a revision fails for any
reason.
Bulk End Listings
If enabled, Quantity Manager allows you to end listings by specifying a stock of 0 available. This provides a very
simple interface to end up to 200 listings at once.
Site Support
All eBay sites including the most popular US, UK, AU, DE, and Motors are supported.
Cost
Fees start as low as $5.00 + $0.02 per automatic quantity refresh or $9.95 flat monthly rate.
Sign Up
Quantity Manager is currently available in the eBay App Center or directly at Quantity Manager. Currently users
outside of the US or Hong Kong must register directly on the website.
Contact
Support requests can be filed through https://qtyman.zendesk.com/. Phone support for Quantity Manager is
available toll free at (888) 479-3635.
Rakuten Group Marketplaces
O Rakutens Play.com (UK) play.com
O Priceminister.com (France) priceminister.com
O Rakuten Deutschland (Germany) rakuten.de
O Rakuten.com Shopping (USA) rakuten.com
Since it was founded in 1997 in Japan, Rakuten has grown rapidly to become one of the worlds largest e-commerce
companies by revenue. Rakuten has fueled its international expansion through acquisitions, joint ventures, and
Greenfield entries across a diverse range of businesses and industries, including e-commerce, eBook, video
streaming, and logistics.
The original Rakuten Ichiba marketplace started out with a handful of team members, but has since grown into
the dominant e-commerce company in Japan, with nearly 30% of all e-commerce transactions in Japan going
through the Rakuten Ichiba, according to Fuji Keizai. Rakuten currently operates in 19 countries with over 10,000
staff and Group employees worldwide. Rakuten Inc. has been listed on JASDAQ since 2000.
With over 87,000 sellers globally, merchants are the lifeblood of the Rakutens marketplace businesses. Rakuten
empowers merchants by providing the tools they need to run successful online shops, strengthen customer
relationships and deepen brand identity. Beyond empowerment, Rakuten works closely with its merchants to
deliver Omotenashi experiences, which are the exceedingly great customer service experiences that Japan is
famous for around the world. The aim is for all Rakuten merchants to consistently go above and beyond what is
expected to offer truly exceptional, memorable and long lasting customer experiences. In Japan, the Rakuten
Ichiba collaborative marketplace-merchant relationship has flipped the conventional owner-tenant model on
its head and has helped reinvigorate small businesses searching for new customers, grow entrepreneurial ideas
and ambitions into major enterprises, and build meaningful consumer relationships for even the largest retailers.
Rakuten employs an innovative business model called the Rakuten Ecosystem, whereby Rakuten Group
services are linked by a common Rakuten member ID and login. Each service utilizes the Rakuten Super Points
rewards program, which provides members with common rewards that can be earned and redeemed across
Group services, which currently include over 40 different businesses from industries as diverse as e-commerce,
travel, banking, credit card, e-money, mobile Wi-Fi, mobile payments, eBooks, entertainment, and a professional
baseball franchise, among many others. Each additional business multiplies the already strong Group synergies
and offers members a very sticky, and fun, portfolio of Internet services. Rakuten aims to extend the Rakuten
Ecosystem into its various global markets.
Get Empowered!
Below are some of the member companies of Rakuten Group. We hope youll contact them, get to know us, and
join our marketplaces.
Rakutens Play.com (UK)
Rakutens Play.com has over 15 million customers. The Marketplace provides a safe and secure shopping
experience with free delivery for over 20 million listings, from entertainment and electronics to clothing, sports
and outdoor. Following the very successful launch of the Rakuten Marketplace in October 2012, Rakutens Play.
com is now focusing on driving new category growth and building on a solid customer base through merchant
partnerships. The Rakuten Marketplace model is centred on empowering merchants, and giving them the tools
to create branded Shopfronts, email their customer base, and personalised promotions using the Rakuten Super
Points loyalty scheme, which rewards and incentivises customers behaviours. Merchants are also personally
supported by a dedicated team of e-commerce consultants (ECCs), who are on hand to guide them through
managing their online retail offering, how to best maximize sales and take their business to the next level. To learn
more about collaborating with the Rakutens Play.com Marketplace visit www.play.com/GET.html or contact
merchants@play.com.
Priceminister.com (France)
With 18 million members and a catalogue exceeding 200 million items, Rakutens PriceMinister is a leading
European marketplace with a difference. Direct your own commercial activities with our pro-seller tools and
let our unique trusted third party model guarantee the rest. Export yourselves to France and Spain through
us. Weve been there for 10 years. Please contact us for more information on joining PriceMinister at infopro@
priceminister.com.
Rakuten Deutschland (Germany)
Rakuten Deutschland is a leading German provider of online shop solutions (with marketplace) with a diverse
and ever-expanding range of products. Visitors to www.rakuten.de currently have a choice of approximately 14
million products from more than 6,000 active sellers. Rakutens full-service offering includes complete payment
handling, continuous updating of sellers terms and conditions, and responsibility for the risk of non-payment.
Contact us and convince yourself at : sales@rakuten.de .
Rakuten.com Shopping (USA)
Rakuten.com Shoppings retail marketplace offers over 16 million products in 24 categories and includes
a network of over 5,500 small and large business shop owners. Rakuten.com Shopping connects buyers and
sellers in a dynamic marketplace and thinks of shopping as entertainmentcomplete with sharing and discovery
functions, great prices, fun experiences and convenience for 18 million shoppers. Rakuten.com Shopping was
founded as Buy.com in 1997 and acquired by Rakuten Inc. in May 2010. Its 175 employees are headquartered in
Aliso Viejo, California. For more information about Rakuten.com Shopping please contact George.Chang@mail.
rakuten.com.
For a full contact list of Rakuten Group marketplaces please visit http://global.rakuten.com/corp/merchant/
To learn more about all Rakuten Group companies please visit http://global.rakuten.com/group/
RedStar Creative
O http://www.redstar.co.uk/
D MachesterWebDesign
D @redstarcreative
redstar-creative
L 0161 850 1790
contact@redstar.co.uk
We are RedStar. We design and build excellent websites for businesses, eCommerce
applications and we know more than a little bit about eBay too!
RedStar is now in its 5th year, and we work with a range of clients from sole traders through to some of the
Internets most prominent brands. Were very proud of our reputation a flexible, approachable company who
are honest and work to find the best solution for our clients, who on more than a rare occasion, become our
friends.
We have a team of nine developers and four designers and our head office is in central Manchester, with a satellite
office over in Congleton. Between us we have over seventy years of experience in digital design and development,
and we use this experience to develop robust, scalable solutions.
Why should RedStar help your business with eBay?
We are fortunate to have a direct and close relationship with eBay since 2009 and were a trusted associate for
providing design and development services to eBay and their clients. We often work with enterprise clients and
use the benefits of the experiences we learn with these sellers to work with smaller traders.
Through this relationship we have developed Velocity, a tool for taking flat text files (such as CSVs) and translating
them into eBay listings, downloading order files and processing order shipping. Its still in use today by a number
of enterprise level clients such as Soletrader who use the tool to manage their stores.
We have also developed bespoke API integrations with eBay with clients such as JD Sports and Argos to provide
solutions that handle the full order and fulfilment lifecycle of working with eBay.
The technical solution is just one side of working with eBay we also offer outstanding best-practice store
designs, to help engender better sales for traders, and last year we completed over 35 storefront designs for
clients in the Europe and Australia.
Having worked with eBay for so long, we can also use our experience to provide practical help and advice on
trading with eBay including: best practice; listing optimisation; integration methods; order fulfilment; Magento
and M2E integration.
How can RedStar help with websites?
Website design and development is core to our business, and our team have worked on a wide range of brochure
sites, eCommerce platforms and weve also built bespoke solutions and information portals.
Energy, is our own in-house content management and eCommerce platform that is used by most of our
customers due to its flexibility and ease of use. However we always work to the solution that is best for the task
at hand, and were no stranger to Magento, Expression Engine, Perch and when the need arises WordPress.
This service is backed up with online marketing and our team can help you with email marketing, search engine
optimisation, social media management, and pay per click marketing.
Do you wish you had these services at your agency?
Worry not, well come and work for you! 70% of the work that RedStar does is through agency outsourcing. and
we are very used to merging into your existing teams to give you expertise where you need it, or overspill when
things get really busy!
Who have you worked with?
How do you speak to RedStar?
Please feel free to call us on 0161 850 1790 and ask for Darren Ratcliffe (darren@redstar.co.uk), our founder and
MD he will be more than happy to help.
ReplyManager
O http://www.replymanager.com/
L UK: 44 20 3519 3512
L US & Canada: 877-848-1310
L Worldwide: +1 772-245-2009
info@replymanager.com
Manage Customer Email: Automate, Respond, Report
ReplyManager is a web-based email management tool created to help online sellers manage high volumes of
incoming email messages automatically. With direct integration to eBay, Amazon templates, and the ability
to support ANY online channel, this seller tool helps to automatically organise messages in one location for
improved customer support and efficiency.
How It Works
ReplyManager receives messages from eBay or any email account associated with your online store(s). It then
automatically routes those messages to the relevant channel or product folders. Staff members securely login
with their own username and password where they can review and respond to email using canned responses or
with a customised reply. eBay and Amazon automatically know the email has been responded to. ReplyManager
keeps track of responses within the same email thread to keep the conversation intact until the email is closed
out.
Product Features
Integrates with eBays Ask the Seller API
Reads from POP and IMAP accounts (including Gmail, Yahoo! and more)
Supports multiple third party retail channels, including Amazon
Automatically organises emails based on specific criteria set by the user
Sends auto-responders based on specific criteria (incoming folder, content, time of day, etc.)
Provides customised standard replies to improve feedback ratings
Auto-assigns users and tags messages with categories
Email threads keep the conversation intact
Detailed reporting, such as: user activity, category summary, reply time detail, average response time, etc.
Four (4) levels of users with assigned access rights no more giving out your eBay or Amazon login to
employees
Pricing
Prices start at $49 per month and includes:
UNLIMITED users
UNLIMITED folders
UNLIMITED connection to eBay and mail accounts
Secure access
No long-term contracts
Daily data backups
24/7 support (phone, email and after hours support)
Try it Free
Get a 15 Day FREE Trial with full access so you can learn, first hand, how ReplyManager can help increase
your response times and improve feedback ratings. Well even provide you with a personalised one-on-one
demonstration so that you can get the most out of your FREE trial upon account setup.
>> Get Started Today
Customer Feedback
Saved Us Time and Helped Us Stay Organised
ReplyManager has saved us time and has helped us stay very organised. 11 of our staff process around
25,000 emails a month from all our eBay accounts, Amazon accounts and also queries from our
websites. It is one of the best software available.
AIO Distribution (londonmagicstore)
We Can Deal With Customer Enquiries More Efficiently!
We were previously using Microsoft Outlook to manage all inbound and outbound emails; however we
found ourselves wasting valuable time with duplicate emails, searching etc., and the large volume of
mail being handled in Outlook would slow it down considerably. Since we started using ReplyManager
all of these issues have been addressed and we have been able to deal with customer enquiries more
efficiently.
Digibuys (digibuys_uk)
Excellent Software We Could Not Live Without
We moved to this solution in 2010 and have never looked back. 3000RPM sells CD and DVD media on
eBay and has 99.7% good feedback. We are able to easily manage about 1,300 emails per month with 8
employees. We could not live without ReplyManager. Excellent software.
- 3000RPM (3000rpm*)
A Multi-Function Solution!
Emails and customer support started to become a nightmare as the business started growing. This
solution groups it all for you. No more headache for us. Whats also cool is that it assigns a unique
ticket number to every single email that comes. What we do is use this number in our customer service
and no longer have to make any notes on the transaction record, instead assign this number to the
customer record and refer to ReplyManager for the follow-up.
- Viakeys (viakeys)
Royal Mail
O www.royalmail.com
08457 950 950
Delivering brands for Britain
Reliable, secure and flexible delivery and return services
Trust Royal Mail to deliver your customer promise
We deliver 59 million items to over 29 million homes and businesses every working day. With over 1,300 Delivery
Offices and access to more than 11,500 Post Office branches, our robust and secure network means we can
manage your business throughout the year.
Over two thirds of the nations consumers prefer a Royal Mail delivery* and over three quarters say that they
prefer to return items at a Post Office branch*.
A fantastic range of reliable delivery and return services
Our standard, tracked and guaranteed services cater for all your business needs. As well as competitive, low cost
solutions we offer a range of options for time sensitive delivery with additional enhancements for security and
tracking.
By offering our seamless delivery and return services youll have a greater chance of converting that first order
into a customer relationship that continually rewards your business.
Our new Tracked Returns service available from February 2013
Were improving our returns service with additional, free tracking. Its a great way to increase customer confidence
and enjoy fast and predictable stock turnaround. With over 11,500 branches the Post Office remains the most
popular and convenient way for customers to send returns and exchanges*.
As well as additional tracking, our service offers;
Choice of delivery speeds
Free returns for your customers
Convenient drop off via the Post Office
Free proof of posting
With 95% customer satisfaction, it is clear consumers feel Royal Mail is a brand they can trust and rely on.*
Convenient delivery options
We have a range of additional convenient delivery options for your customers:
Delivery to Neighbour Our nationally available Delivery to Neighbour programme significantly improves
first time delivery rate making our services even more convenient.
This service allows us to deliver items that are too big for your customers letterbox to a neighbour if no one
is at home. Well leave a postcard to notify customers of any items delivered to a neighbour. If were unable
to deliver to your customer or neighbour, the item will be returned to the enquiry office for collection or
redelivery.
Free re-delivery to the original address or re-direct to a local Post Office branch for a small charge. Local
Collect saves time and money by reducing the need for redeliveries. You can offer this extra convenience
for free when your customers place their order. They simply choose delivery to a nominated Post Office
where they can collect their parcel at a time that suits them.
Easy Returns for online shoppers at more than 11,500 Post Office branches
You can trust Royal Mail to deliver you customer promise.
Why not find out how
Visit www.royalmail.com or call 08457 950 950**
For further details on our Delivery Matters research, please visit www.royalmail.com/homeshopping
*Delivery Matters 2011. Research conducted independently by BDRC International.
** Calls may be recorded for training and quality purposes.
Seko Synergy
O http://www.sekosynergy.co.uk/
L 0800 051 8428
contact@sekosynergy.co.uk
Im running out of space, running out of time, my customer service is suffering and I need to stay top
rated.
If you have these problems SEKO can help
I need more time to organise deliveries when they arrive
I need to stock my products safely
I need to re-label my goods for each channel
I need to organise embroidery & personalisation
I need to re-package damages
I need to barcode & prepare for FBA
I want to arrange great couriers with online POD
I am struggling to handle returns efficiently
I need to see and manage my inventory on IPAD
5 Questions to ask yourself about your fulfilment provider
Does my order fulfilment run like clockwork?
If youre a start-up or SME you might think that engaging the services of a logistics fulfilment warehouse is just
too big a step. But in reality there are professional warehouse and distribution providers out there who can
accommodate your needs without breaking the bank. The key lies in carefully assessing your options and asking
the right questions when youre shopping around.
When youre talking to an ecommerce fulfilment provider make sure theyre ready and willing to serve your size
of business. Can they accommodate smaller and potentially fluctuating levels of stock? Can they take deliveries
at short notice? If theres a problem with the condition of your consignment how will they rectify this? These
issues are well worth looking into so that you dont find yourself immersed in a headache of red tape and delays
when the unexpected happens.
Do I need online control of my ecommerce fulfilment?
As a busy entrepreneur you need to be out there generating the next big opportunity for your business. But you
also need the peace of mind of knowing youre totally in control. The good news is that there are some logistics
providers out there who can link your front end site to their warehouse and your order fulfilment processes. Not
only will this save you huge amounts of time and worry, it will also impress your customers with fast and efficient
service.
Look for providers who can offer you the ability to control your account via your phone, tablet or PC. Ideally you
should be able to log in and see exactly whats happening with your orders, deliveries and returns. Some can even
set your ecommerce fulfilment system up so that when new products arrive and are listed at the warehouse
they are also automatically listed on your site. Youll be free of cumbersome manual updates and will never have
to deal with a customer who is irritated because a product they ordered is out of stock.
Do I need help from experts in all areas of fulfilment?
Even if your business is relatively small, in a competitive environment its always a good idea to explore what
savings and benefits you can enjoy when you choose an order fulfilment service. Your provider may be able to
offer you trade savings on shipping costs, delivery tracking and other tools that will serve your customers well
but could otherwise eat into your profits.
After all, you may be a small business today but your business will grow. A good ecommerce fulfilment provider
will understand that and will have the vision to support you in the early days and wok with you to develop their
services to suit your business as it expands in the months and years to come.
Do I need a provider who understands overseas shipping?
Shipping your products overseas can sometimes be a complex process as an InternationalTrack recognised
logistics provider you can be sure expertise is on hand to help solve your logistics problems.
Do I need help understanding and integrating my fulfilment with eBay, Amazon and other marketplaces?
Our experts have years of experience working with multi-channel retailers and have a detailed understanding
of operating in these channels. Whether you are embarking on your first project or looking to expand to these
channels our team will happily discuss your needs and provide solutions and advice free of charge.
Growing your business? Why outsourced order fulfilment matters
In todays fast paced, multi-channel environment it can sometimes seem that customers expect the impossible.
Next day delivery, click and collect and rapid response services have all made order fulfilment a more important
component of customer service than ever before.
Of course, we cant all emulate the slick mass operations generated by Amazon and their peers. But even for the
smallest business its vital to get a system in place. Put it this way: if youre looking to slow your business down
and lose money then screwing up your fulfilment services is the quickest way to go about it.
At Seko Synergy we love helping you create loyal, returning customers by providing fulfilment at the highest
possible levels.
If you want Low cost fulfilment today please visit http://www.sekosynergy.co.uk/ecommerce-fulfillment/
Sell on Amazon
O www.amazon.co.uk/soa
soa-uk@amazon.co.uk
Sell Internationally with Sell on Amazon
Start Selling Online
Team up with one of the worlds leading internet retailers and unlock the potential of your business. Join over
two million active sellers worldwide on Amazon and reach tens of millions of potential customers.
Selling on Amazon enables you to reach tens of millions of buyers across all Amazon marketplaces in Europe
UK, France, Germany, Italy, and Spain, through a single Amazon European Marketplaces account for a monthly
subscription fee of only 25 + VAT and no subsequent listing fees. With over 15 years of expertise in online retail,
Amazon provides an effortless buying experience for your customers by making your products easy to find and
even easier to purchase.
Using expertise gained by working with over 2 million sellers worldwide, Amazon s tried and tested platform
offers easy-to-use tools for uploading and listing your products, tracking orders and identifying opportunities for
incremental revenue generation. As a seller on Amazon, you can sell your products in over 20 different categories
in 5 simple steps.
From day one, we saw a peak in sales and we can safely say that selling on Amazon has been nothing
short of a success story. Week on week, we saw an increase in sales and each month our turnover has
almost doubled. For the first time we can now see ourselves in new premises with an increase in staff
and some serious business growth. I can honestly say that starting to sell on Amazon was the best
thing I ever did for my business
- Craig Barker, Director of Becnet Ltd.
How It Works:
Upload Your Product Inventory
Customers See Your Products on Amazon
Customers Purchase Your Products
You Deliver Products to Customers
You Receive Payment
Benefits to Sellers:
Your products are easier to find and buy on Amazon
Convenient, trusted shopping experience for customers
Security and fraud protection for you and your customers
Sell your products on all 5 Amazon Marketplaces in Europe
Expose your brand to millions of Amazon shoppers
No product listing fees
From one seller account manage your business across all Amazons European sites
Amazon has enabled us to easily expand our business into new countries and grow our UK business
through the economic crisis. They offer an excellent low-cost and low-risk model allowing small
businesses like ourselves to reach new customers all around the world. Within 18 months from
launching our products on Amazons international websites, 30 per cent of our annual turnover is
now from non-UK sales. Signing up as a seller has been one of the best decisions we have made as a
company..
- Ravi Karia, Universal Textiles
For more information about how to sell on Amazon please visit www.amazon.co.uk/soa or contact our sales
team at soa-uk@amazon.co.uk.
Seller Dynamics
O www.sellerdynamics.com
L +44(0) 1786 430076
info@sellerdynamics.com
D @SellerDynamics: https://twitter.com/SellerDynamics
D SellerDynamics: https://www.facebook.com/SellerDynamics
Introduction to Seller Dynamics
Seller Dynamics is an advanced marketplace management software designed to help retailers increase sales and
profit margins by creating listings on multiple online marketplaces.
In a hugely competitive e-commerce market, Seller Dynamics gives you a real edge by using automated competitor
monitoring and dynamic price management to instantly respond to any marketplace changes, ensuring that your
offerings are always competitive.
Seller Dynamics is an easy-to-use, time-saving system enabling you to monitor the performance of your entire
sales operation from a single web-based dashboard, and manage dispatches to customers in a powerful and
timely way all the while saving time by automating a whole range of everyday tasks.
Seller Dynamics Partner Marketplaces
Amazon
164 million active customers worldwide
2 million sellers use Amazon to reach customers
ebay
Websites in 38 countries worldwide
Global customer base of 233 million
Fnac
Fnac Marketplace operates in France, Belgium & Spain
1/3rd of all French internet users buy on Fnac.com
Main product categories are electronics and entertainment
Rakuten Group
14 million registered users
Part of Rakuten group, with a global reach of + 100 million users.
Main product categories include electronics, clothes, and accessories.
Magento
Websites created with Magento can be fully integrated
These can be managed in a similar fashion to marketplaces
Marketplace Listing Management
Putting products in front of millions of potential customers is only the beginning
While uploading an entire stock list to a major marketplace may seem like a daunting task, Seller Dynamics
simplifies this process enabling you to put all your products in front of over half a billion potential customers
across our partner marketplaces in a matter of hours. A dedicated and knowledgeable Seller Dynamics Account
Manager guides all our clients through everything they need to get started.
Unified Inventory Management
We take care of making sure you dont oversell so you can take care of business
WARNING: opening up to new marketplaces may mean you sell a lot more than before!
Seller Dynamics will make sure you keep up with all that demand, and ensure you dont oversell by automatically
managing your entire inventory across all your marketplaces. Our unified inventory management feature also
takes into account the arrival of new stock, ensuring that all listings are automatically updated through a simple
upload via the Seller Dynamics dashboard.
Dynamic Price Management
Auto-adjust your prices up or down according to the market and your rules on margin, currency rates, and pricing
increments
Seller Dynamics was developed to give you a real edge on fast-changing marketplaces and the dynamic price
management feature means that you can always keep your Amazon listings competitive on price and delivery.
Physically watching hundreds of competitors across thousands of product ranges is all-but-impossible but
we make it happen for our clients, 24/7. You can set customised margins and pricing rules which automatically
adjust your prices in response to supply and demand. Seller Dynamics makes sure you always remain profitable
and always remain competitive.
Competitor Monitoring
Optimised pricing = optimised profits
Whether a new competitor appears on the market selling at a lower price or a competitor selling at a knockdown
price runs out of stock, Seller Dynamics will re-adjust your prices to ensure that all your items are being sold at
the most profitable rate possible while always staying competitive.
Stationery & Postage production
Vital in an industry where labels and paperwork are required with every order
By automatically generating paperwork such as packing slips, self-adhesive address labels and postage for
packing and dispatching to customers, Seller Dynamics takes even more routine work off your hands.
Delivery & Fulfilment
Deliver 100% outstanding service, 100% of the time = 100% seller rating
The Seller Dynamics do-it-all dashboard gives users a simple real-time overview of outstanding customer orders.
It automatically matches new incoming stock to those customers whove been waiting the longest for their
order. It also tracks receipt of orders and manages dispatch of items. With Seller Dynamics, its easy to ensure all
your promises are delivered. Well help you achieve a 100% delivery rate with 100% ratings across all marketplaces.
Dynamic Re-stock Ordering
Efficient processing of product into your stock rooms and out to your customers
Every time you make a sale, Seller Dynamics can generate a purchase order to help you re-order new stock to
replace what you have just sold. We monitor your chosen suppliers for each and every item, and automatically
make sure you purchase the best/cheapest supplies. In many cases, users of Seller Dynamics dont even have to
hold any stock of the items they are selling our system gives you your very own Just-In-Time supply chain,
letting your suppliers tie up their cash while you tie up those sales.
Goods-In-Management
Time is money. Save time. Make money
Barcode scanning of goods-in is a fast way to ensure that whats in the box matches whats on the purchase
order. This enables you to quickly process products into your stock rooms and out to your customers.
Single dashboard analytics
Stay on top of your online ratings at all times. Stay on top of your game
Seller Dynamics do-it-all dashboard is designed to be clear and easy to use. Nice simple graphs show what
youve got, what youve sold, what youve sent, and what youre waiting for. With Seller Dynamics, you can see
everything you need to know in one place and take immediate action when necessary.
Testimonials
Pro Trolley is a provider of high quality golf trolleys and golfing accessories. As a direct result of
using Seller Dynamics our e-commerce sales dramatically increased after we were listed on Amazon
and Play.com. The software is effective, easy to use, and our Seller Dynamics Account Manager was
instrumental in helping us establish a presence on these marketplaces. Regardless of what field of
business you operate in I would most definitely recommend Seller Dynamics to any retailer.
- Mike Stollery, MD of Pro Trolley
SellerExpress
O www.sellerexpress.com
L 02871363727
sales@sellerexpress.com
SellerExpress is a complete package for managing every step of the marketplace sales cycle inventory
management, auto price checking, order fulfilment, customer emails, shipping, currency conversion and much
more all in one simple to use software application.
Supported Marketplaces and Webstores
Amazon UK, USA, Germany, France, Spain, Canada and Japan (Italy and Spain coming soon).
eBay UK, USA, Germany, Ireland, Spain, France, Italy and Australia.
Play.com (Rakutten).
EKM Powershop, Volusion and Magento (Big Commerce coming soon)
Start Selling in Minutes
Sign up to our free trial and youll be up and running on Amazon Marketplace and PlayTrade in minutes. Theres no
software to download and the set-up process is quick and easy.
And if you already sell on Amazon or PlayTrade, SellerExpress will import your current listings.
Flat Fee per Month. No Commissions!
Amazon, eBay and PlayTrade marketplaces are increasingly competitive. So why should you pay additional
commissions to manage your online business? With SellerExpress, you pay a flat fee per month. Thats right; no
commissions. Nada. Zero. None. So more profit for you.
Free Trial. No Long Term Contract
We are so confident that you will love SellerExpress that we will give you a free trial for one month. You can then
continue using SellerExpress for a low fixed monthly fee. You are free to stop using SellerExpress at any time.
Trusted by Leading Sellers
We have been providing software solutions for marketplace selling and management for over ten years. We have
built an impressive portfolio of some of the worlds leading multi-channel retailers; SellerExpress is used by
some of the leading marketplace sellers in the UK.
Help and Support
We designed SellerExpress to be as simple to use as possible so hopefully you will rarely need any support.
However, when you do need us, we are committed to providing you with fast, friendly and efficient support to
ensure that you can quickly resolve any issues and get on with business. Our text and video help also means it is
effortless to get up to speed with SellerExpress.
Features and Benefits
Weve highlighted some of the main features and benefits of Sellerexpress below.
Bulk Import Stock. SellerExpress gives you the choice to import your listings from Amazon, eBay, PlayTrade or
your own inventory file.
Bulk Upload and Revise Listings on eBay.
Multi-variations.
Multiple eBay Accounts.
Synchronise your Stock. SellerExpress allows you to list your entire inventory across multiple marketplaces
without the headache of managing your stock levels. When a product is sold on one marketplace,
SellerExpress will quickly and automatically update your stock levels on all marketplaces.
Inventory Splitter. SellerExpress gives you an innovative inventory splitter tool which allows you to set
what percentage of stock to be listed on which marketplaces. Using this tool, you can set the percentage
of stock you would like to list on each marketplace. More sales. Less refunds.
Auto Re-pricing. Our dynamic pricing features puts you in complete control of how your products are
automatically repriced on Amazon Marketplace, Amazon SellerCentral, Fulfilled by Amazon (FBA) and
PlayTrade.
Currency Conversion. If you are selling on multiple marketplaces you need to convert your prices from your
currency into the destination marketplace currency. SellerExpress makes this easy by allowing you to run
automatic currency conversion or to manually set your own currency conversion rates.
Order Processing. We designed the order processing module in SellerExpress to be as intuitive as possible;
it gives you all the features and functionality you need to turbo-charge your order processing.
Rapid data entry. List your products faster than ever with our auto data entry feature. Simply scan or enter
the product barcode or ISBN and SellerExpress will retrieve product information for you.
Reporting. The Reporting module in SellerExpress allows you to dig deep into your data and provides
detailed reports to help you monitor and improve your marketplace performance.
These are just some of the features which can help you save time, increase sales and reduce costs. Contact us
today if you would like to find out more about how Sellerexpress can help increase your profits.
ShipStation
O http://www.shipstation.com/
O 30 Day Free Trial
L (512) 485-4282
Contact ShipStation
At ShipStation, our goal is to simplify the shipping process for online merchants. We combine order processing,
production of shipping labels, and customer communication in an easy to use, web-based interface that
integrates directly with major carriers and online marketplaces. By taking care of the small stuff, we allow you
focus on what you do best selling and marketing your products. Sign up for a 30 day free trial to find out how
much time you can save!
Print Shipping Labels and Packing Slips in Batch
No more printing labels one-by-one on your thermal or desktop printer! With ShipStation, you can process and
print up to 500 labels in a single batch. Print pick lists, packing slips, and labels easily and quickly to either your
local printer or, with Google Cloud Print, to any printer in the world! ShipStation is packed with features such as
Automation Rules, Order Tagging, and Product Defaults that allow you to eliminate manual data entry.
Consolidate Orders from Multiple Channels
ShipStation is integrated with over 30 major marketplaces and shopping cart solutions including:
eBay Volusion X-Cart
Amazon (US, UK, CA) ZenCart OpenCart
PayPal Google Wallet 3D Cart
Sears Shopify LemonStand
Buy.com Storenvy Bizelo
Etsy ChannelAdvisor Goodsie
Newegg Stitch Labs UltraCart
Yahoo Stores BigCommerce WooCommerce
Magento Highwire
Not only does ShipStation download your orders in real-time, but it also sends the tracking details back to your
marketplaces when labels are created.
No Software to Install
ShipStation is a web-based solution that is hosted in the cloud. This means that you never have to worry about
installing software, upgrading, or backing up your data. Simply log into your account from any web browser to
manage your orders, create shipping labels, and view reports. ShipStation works with both PCs and Macs!
Shipping Carriers
ShipStation supports USPS, UPS, FedEx, DHL Global Mail, UPS Mail Innovations, and FedEx SmartPost. All labels
can be printed from a single application theres no need for add-on tools such as UPS WorldShip. ShipStation
also allows you to retrieve real-time rates and take advantage of the best prices from each carrier.
Free DYMO Endicia Account
Each ShipStation subscription includes a free DYMO Endicia account which allows you to print all classes of USPS
postage including First Class letters, First Class Mail International, Regional Rate Boxes, and more.
Now Integrated with Amazon FBA!
Were excited to announce that we have integrated with Fulfillment by Amazon! Now, you can sell your products
in any of our supported channels and have those orders fulfilled by Amazon. If you are already fulfilling non-
Amazon orders through FBA, your life just got a whole lot easier. If you arent yet utilizing FBA for your non-
Amazon orders, nows a great time to get started!
Free Express 1 Account
Your ShipStation subscription also includes a free Express 1 account. Express 1 provides deep discounts on USPS
Priority and Express Mail and also offers http://www.shipstation.com/news/usps-cubic-shipping-rates/USPS
Cubic pricing! Cubic pricing can save you a bundle on small, heavy packages.
Customer Testimonials
ShipStation must be the most under-rated, best kept secret in e-commerce today. If you ship more
than 10 packages a week, youve got to try this. The interface is intuitive; the savings on shipping costs
are significant. Save time and money a lot. I cant say enough about how Ship Station is changing how
my small business does fulfillment. Thank you!
David Schwartz, PleinAirCo.com
ShipStation has been a rock star product for us. It has cut our fulfillment time by 60-70%! It also
provides us with crucial metrics about who we are shipping to and what we are spending on shipping.
Jason Bolt, Society43.com
Blown away. Thrilled. Couldnt be more satisfied. As brand new ShipStation users, three people were
able to calculate postage, print labels (domestic and international), package, send email confirmations
with tracking info and get out the door well over 300 orders in about four hours. The automated
customs declaration form for international shipments alone saved us three days work. Customers for
life.
Collin Houseal, Moneychanger
Pricing
ShipStation pricing starts from $25 / month and includes a FREE 30 day trial. Also included is a 90 day money back
guarantee if you arent completely satisfied. Start your trial today!
More Information
Full feature list
ShipStation Web Site
Contact Us
SKU Fulfilment Services
O www.skulogistics.co.uk
L +44 1793 825465
info@skusolutions.co.uk
SKU Solutions can provide fully integrated fulfilment services, allowing you to spend your
time on building a successful & profitable future for your business.
So, youre thinking about outsourcing your fulfilment?
Taking too much of your own time fulfilling your orders?
Running out of space?
Want to grow your business?
Cant find stock?
Dont have a system to help manage your stock?
Not getting best value from couriers?
Concerned about feedback?
Reluctant to commit to warehouse & equipment?
Struggle to cope with seasonal demands?
Fed up with employment law concerns?
How did you do?
If you are already thinking about the need to outsource your fulfilment, then it is our bet that you will have
answered YES to several, if not all of those questions. At SKU we have gained a lot of experience in the areas
that will be important to you and we are also very aware that the decision to outsource is a really important one
and you will have concerns:
Can I trust an outsourced provider?
How will I know if they are on top of everything?
How will I send them my orders?
Will it cost me more?
We will be happy to work through these areas with you and to demonstrate how a successful outsource
relationship can bring real benefits to you, primarily in freeing up your time to focus on your business secure in
the knowledge that your inventory and your customers orders are being taken care of.
One area that is bound to be on your mind is how your business would be affected by the initial transfer to the
SKU warehouse, once youve made the decision to outsource your fulfilment. Weve handled many new client
integrations now and we would work with you to develop an implementation plan that you are comfortable with:
The implementation plan is jointly agreed.
Plan for minimal downtime during transition.
Full stocktake upon receipt of goods.
Full barcode integrity checks upon receipt of goods.
A fully cleansed stock-file.
New branded despatch documents.
Access to wide range of shipping options.
Here are the services that SKU can offer you
Fully insured dedicated warehousing.
Secure complex with 24hr on-site security and CCTV.
World class order processing system.
100% picking and packing accuracy.
Delivery documentation branded with your logos and contact details
Same day shipping.
Comprehensive WMS with real time visibility for you
Multi-channel integration capability
ChannelAdvisor and Metapack.
Highly competitive UK and International delivery costs.
Seamless implementation.
On-going business development.
And here is how we will keep you up to date with real time information: skureporting.co.uk
SKU Reporting has been developed to provide easy access to information on orders and inventory to help
make the management of your e-commerce business easier for you, as a customer of SKU.
SKU Reporting is a web based application, and can be accessed from any desktop PC or Mac with Internet
access.
The SKU Reporting application is fully integrated with our SKU PICK system and gives you a real time view of
data relating to stock and order activity.
Thats enough of us telling you all about SKU we dont expect you to take our word for it, so give us a call
and come and see for yourself wed be very happy to meet you and to have a chat about your business and to
properly understand your fulfilment requirements.
StoreFeeder
O www.storefeeder.com
L 0843 5236610
Sell more, work less
StoreFeeder is an intuitive and feature rich software solution for multi-channel retailers. It enables you to manage
your entire ecommerce operation from a single interface through your internet browser.
Who is it for?
Multi-channel ecommerce software is used by retailers selling across a number of different avenues, or channels
including online marketplaces and web stores such as eBay, Amazon, Play and Magento, as well as telephone
orders and bricks and mortar stores.
By selling on a variety of channels retailers are able to reach a wider audience with both their products and brand.
Increasing the number of sales channels increases the number of potential sales, which comes with an increase
in administration.
Benefits of multichannel ecommerce with StoreFeeder
With StoreFeeder you are able to take care of order management, listing management, inventory management
and shipping management.
StoreFeeder automates daily time consuming tasks. By automating daily time consuming tasks you are able to
focus on growing your business and make the most of the following benefits;
manage all of your sales channels from just one interface, saving you time
keep inventory up to date across all your channels (eBay, Amazon, Magento etc), reducing the risk of oversells,
upload and update listings to multiple channels with ease, to reach a wider audience with both your
products and brand
access anywhere, as a hosted solution there is nothing to download
make use of our advanced features, including our product repricer, barcode picking and create your own
custom invoices
keep customers happy with automated progress updates and tracking information,
and receive positive feedback from customers
By integrating with a growing number of sales channels and marketplaces, account packages and couriers,
administering your multi-channel ecommerce operation couldnt be easier. Some of our current integrations
include;
Working with the channels
eBay Listing Management
Bulk upload / revise listings
Use eBay templates
Full support for eBay Stores
Supports all eBay sites including UK, France, Germany, Spain etc.
Full product variant support, eg size and colour
Amazon Listing Management
Supports Amazon EU Marketplaces
Fulfilment by Amazon (FbA) fully supported
Full product variant support, eg size and colour
Near real-time Amazon repricing tool available
Insert into Amazon catalogue
Play Listing Management
Near real-time Play repricing tool available
Even more features!
Channel performance reports
StoreFeeder provides a live overview of business performance, with the ability to produce in-depth analysis and
reports. Reports include bestseller reports, stock levels reports, and product performance by channel etc. Our
reports are aimed at making sure you can extract the information you need to improve your overall operation.
Amazon / Play repricing tool
By using our repricing tool for Amazon and Play you can automatically reduce your product prices so that they are
in-line with your competitors, making sure not to go below your pre-set parameters.
Purchase order creation
Generate purchase orders at the touch of a button giving you the ability to create PDFs which you can send
straight to your suppliers.
Product variant support
StoreFeeder has built in product variant support, for example size and colour variants.
New for 2013 Our fulfilment services
Let StoreFeeder work even harder for you and let us take care of your fulfilment needs as well. In partnership
with UK Fulfilment, we can now offer storage, pick & pack and delivery services for additional monthly fees based
on your fulfilment activity. Our fulfilment services lets you focus on selling and sourcing, not packing boxes and
shipping.
As orders from all sales channels come directly into StoreFeeder, our fulfilment operation picks up orders
instantly. Orders are then picked, packed and dispatched directly to your customers.
Our fulfilment operation is efficient, effective and handles hundreds of orders every day for a wide range of
clients. It has been designed to process your orders quickly and accurately, and as it is part of the StoreFeeder
system, setting up a fulfilment account with us is quick and easy.
Why use StoreFeeder Fulfilment?
As StoreFeeder customers, all the information required for the fulfilment process is already available to
our warehouse, so there is no need for unnecessary data or file transfers to other operations allowing for
quicker order processing and dispatch to the customer.
We offer safe and secure storage facilities and only charge for the space that you use.
We can process and dispatch orders same day when received before warehouse cut off times.
All of our clients have the option to use our postal and carrier contracts or to keep your own existing ones.
We will discuss distribution options with you and ensure that the best delivery options available for your
products are setup on your account.
We can handle all your returns quickly and accurately. We pride ourselves on our picking accuracy, so if we
have made an error, we will pay for the return of the order, the processing and the re-delivery of the correct
item.
How it works
You send your products to our warehouse where they are checked, counted, weighed and allocated to a
unique storage location within the warehouse. When you need to replenish stock your suppliers can deliver
directly to us.
Customers place orders via your sales channels and the information is captured by StoreFeeder.
The system consolidates all orders, regardless of sales channel, into one multi-order picking list.
The picked items are then passed to the packing stations, packed into suitable packaging and dispatched
automatically via the distribution method selected by your customer. All documentation features your
logo, so it appears to the customer that you have dispatched it yourself.
Your order is shipped to the customer and your sales channel is updated.
Benefits of using StoreFeeder Fulfilment Services
By outsourcing your fulfilment, you can be safe in the knowledge that you will only incur cost for the orders
that are actually processed and stock that is actually stored. So no wage bills to pay for unproductive staff
when orders are slower, and no need for expensive and risky temporary staff when sales are high. When
stock levels are low there is no expensive rent on unused space.
We also have the ability to handle your customer service operations for you as well, answering customers
calls or responding to their emails.
With the StoreFeeder fulfilment operation, you have the option to decide which products we fulfil. So you
can keep some items to process yourself while letting us handle the others.
Our fees are competitive and there are no additional set up fees. As a StoreFeeder customer, setting up a
fulfilment operation with us is simple and straightforward.
Our Background
StoreFeeder has been a decade in the making, its based on internal software used by our sister company UK
Fulfilment, a fulfilment house, so has been developed with in-depth knowledge of the functionality required for
every day fulfilment operations. Due to the amount of positive feedback from clients we decided to bring the
product to the commercial market and offer our software to everyone.
By coming to the market after the first rush were able to see existing multi-channel software user complaints
and offer our product accordingly.
Were proud to work with start-ups, SMEs and corporate companies alike, offering simple channel management
right through to fulfilment services and intelligent warehousing.
With NO commission fees, NO transaction fees and NO contracts, just a flat monthly fee!
StoreFeeder is available for a set monthly fee, with NO commission fees, NO transaction fees and no contracts.
We have a number of pricing plans available to suit your business needs so if you would like a consultation or to
book a demo of our software get in touch today!
Whats more, were offering TameBay readers 5% off* your monthly fee for life when you use the code
TameBay2013
We love what we do. To find out more about our software please visit www.storefeeder.com or give us a call on
0843 5236610.
* Discount does not include fulfilment services
Terapeak
O http://www.terapeak.com/
support@terapeak.com
Make more money on every sale
Access 365 days of eBay Closed Listings and become an Expert Seller in Anything!
WHAT IS Terapeak?
Terapeak is an online market research service that makes you:
An instant expert in marketing any product on eBay
Able to compete with the BIG sellers
Equipped to predict the resale value of your inventory
Trendy see changes in style and seasonality instantly
Mobile. With iPhone and Android apps. Research anywhere!
As an eBay seller you face challenges what to sell, how to compete, how to manage your time, and more.
Terapeak can help. With Terapeaks easy to use interface and quick access to 365 days of Closed Listing data from
eBay, you have answers at your fingertips, anytime you need!
LIKE WHAT?
Imagine youre at a thrift store or estate sale and think youve found a great deal, but arent one hundred percent
sure you remember the details from that episode of Antiques Roadshow on collectible glass correctly.
Sometimes a brand name from our memory is not exactly the big money one we think we remember and some
stamps that may used to have been worth a mint are they still? A quick check on your mobile device will tell you
what the item youre considering making an offer on is worth as well as what the current sell through rate is on
eBay. It will even help you defend your offer to any over-zealous merchants by showing them the current market
value!
Not only is it important you understand the current value of an item, but also the opportunity for sale (= demand!).
Terapeak identifies an items sell through rate, which indicates the percentage of listings sold overall. If your item
has a high sell through rate (over 50%) you know the item has demand. If a sell through rate is low (under 25%) that
indicates that the market demand is low, and that although your item may sell eventually, you may have to have
it sitting around for a while, or need to discount the price.
OR, WHEN
For example, you suddenly notice a drop in sales! What is going on?
Terapeak research will show if there is a drop in the entire market, or just in your sales. You can benchmark your
business against the Top Sellers, or the entire category you sell in. If its just your sales that are on the downslide,
time to check out the other guys and see what theyre doing differently. Terapeak can provide this competitor
information at the click of your mouse! If its the total market that is slowing down, perhaps its time to find new
items to sell
SO WHATif you do want to increase your inventory, add new items, or entirely change up what you sell?
Terapeak can help you identify new trends and new markets by revealing what shoppers are searching for and
what items are selling for more money.
For example, Terapeak can show keywords that shoppers are searching with on eBay. Checking these reports out
will show you brands, sizes, colours and other details that shoppers are actively seeking on eBay. These details
will help you source products in demand on eBay and identify any new trends.
WHEN? Terapeak will save you time by answering your important business questions fast, empowering you to
act quickly on opportunities, create more time for shipping and customer service, and make decisions based on
factual data, not time- and money-wasting trial and error.
AND HOWto start to use Terapeak to assist in your business decisions and make more money?
Its easy with a 7 day Free Trial visit www.terapeak.com.
Connect with support@terapeak.com if you have any questions!
Tradebox
O www.tradebox.uk.com
L +44 (0191) 280 4279
enquiries@tradebox.uk.com
Overview
Tradebox is a Sage Certified desktop application, designed to integrate online marketplaces with Sage Instant
or Sage 50 Accounts and provide retailers with the ability to effectively Manage, Control and Account for their
online sales.
Designed as middleware, Tradebox provides a bridge between online marketplaces and
Sage Accounts through the creation of individual connections in the software, enabling
sales data to be rapidly downloaded, automatically entered into Sage and stock levels
from Sage to be passed back to the marketplace.
Tradebox utilises the full power of Sage Accounts by rapidly creating individual invoices in Sage for each online
order. Linking these invoices to stock in Sage, provides the user with the unique position of having effective
order management and stock control, whilst reaping the significant benefits of also automatically accounting
for each sale, calculating VAT and providing in-depth analysis and reporting on the performance and health of
their business.
Features
Create connections to multiple online marketplaces
Rapidly download completed sales
Create comprehensive invoices in Sage for each individual online order
Calculate VAT liability automatically based on products and shipping destination
Create and print invoices, picking & packing lists and dispatch notes
Create customers in Sage for each buyer or utilise a generic customer for each connection/marketplace.
Keep track of what has been picked, packed and shipped
Mark orders as dispatched on marketplace*
Map online SKU to Sage Product Records
Update and adjust stock levels in Sage
Upload Sage stock levels to marketplace*
Auto create Purchase Orders for designated dropship items
Connect online packaged products to BOMs in Sage
Keep track of low running stock and supplier orders
Connect different marketplaces to individual Sage banks for easier reconciliation
Download marketplace fees into Sage
Analyse products, marketplaces and company turnover, purchases and profitability
* Not all marketplaces/websites have dispatch and upload abilities.
Benefits
With the ability to download, process and create financial entries in Sage Accounts for large volumes of online
orders, in a fraction of the time it would take to do manually, Tradebox can massively reduce the online retailers
administration burden and enable them to achieve further growth. By automating the creation of this financial
information, Tradebox not only reduces duplication and time costs, it also removes inaccurate data inputs. In an
environment where literally hundreds of individual invoices and customer records may be raised manually every
day, this is can be a real danger.
The ability to have up to the minute financial data in Sage Accounts allows Tradebox customers instant access to
important information upon which they can base their business decisions. As a business owner, imagine knowing,
at any given time:
Whats in stock?
What needs ordering?
What are the current turnover and profit levels are for:
Products?
Marketplaces?
The company?
If you are on target?
The current VAT liability?
Marketplace Integration
Connections to individual marketplaces are created in Tradebox through an easy to use interactive step through
wizard. The wizard guides the user through a series of pages, prompting for information on:
The marketplace to connect with
Download criteria
Which Sage Company to link with
Customer creation in Sage
Invoice/Order creation in Sage
Sales Receipt/Bank information in Sage
Synchronisation method
Currency of sales
Upon completion of the wizard a connection is created in Tradebox which holds all of the configuration settings
for this particular link. This can be amended or fine-tuned at any time. Each connection contains all of the mapping
data for customers, products, shipping and payment types which form the relationship between the online data
and the corresponding entries in Sage Accounts.
An out-of-the-box solution, Tradebox can be rapidly installed and configured to integrate and download sales
from:
eBay, Amazon, Play.com
Magento, ekmPowershop, Big Commerce, Zencart, Powa, Romancart
Shopcreator, Shopify, LiquidShop
Linnworks, ChannelAdvisor, StoreFeeder, Aimco
Any other platform capable of exporting orders in a compatible csv file.
Comprehensive integration guides for each online marketplace are available within the Support Menu of the
software, detailing the step-by-step instructions required to rapidly download, install and configure Tradebox
to download the users online sales.
System Requirements & Information
Sage Instant Accounts or Accounts Plus, v15 onwards
Sage 50 Accounts, Accounts Plus or Accounts Professional, v12 onwards
Windows XP Pro (32bit), Windows Vista (32 & 64 bit), Windows 7 (32 & 64 bit).
Assessment
Tradebox can be downloaded directly from www.tradebox.uk.com. When downloaded, Tradebox automatically
runs as a trial for 14 days allowing existing Sage users to create a connection to a single marketplace/website.
Once installed, a full set of instructions, for each specific online platform Tradebox Finance Manager connects
with, can be accessed from within the software by selecting the Support option from the menu and clicking on
Guides
Tradebox Pricing & Support
An out-of-the-box solution, Tradebox can be installed, configured and ready to import sales from an array of
online marketplaces within minutes, foregoing the need for any expensive onsite consultancy. A range of step by
step guides are provided to customers and prospects to assist them in getting started.
Subscription to Tradebox is based on an annually recurring licence fee, dependent upon the version of Sage
Accounts used and the number of online marketplaces/websites the user wishes to create connections to in the
software. Tradebox licences fall within the following bands:
Licences can be upgraded mid-term but cannot be downgraded until the end of the term of the licence. All licences
commence upon entering a full serial number and activation key, or within 30 days of purchase, whichever is the
earliest.
Annual licence subscription includes:
Continued use of the software.
Free technical support, available via telephone and email between 9am and 3pm on all working days.
Free functionality upgrades (on a like for like basis).
Tradebox is delivered electronically via download. Support is available between 9am and 3pm on all working days
via telephone or email.
Telephone Helpline: 0191 280 4279
Email Support: support@tradebox.uk.com
Support does not include installation or set up/configuration of the software, nor does it include training. A
remote installation and training service is available at an additional cost.
Vendio
O www.vendio.com
L 650-293-3557
Service@corp.vendio.com
About the Vendio eCommerce Platform
Vendio provides the leading multi-channel eCommerce software platform for online businesses. We simplify and
automate the process of selling across multiple online channels by providing a centralized inventory management
system, order processing and tracking, customer communication and marketing tools, and other productivity-
enhancing applications. Founded in 1999, Vendio has a long history of helping merchants run successful online
businesses.
Become a multi-channel selling Pro
Easily sell on any and all channels eBay, Amazon, your online store, and Facebook. Get your products in front of
more buyers and make more profits.
Sell inventory across multiple marketplaces with automated inventory sharing eBay, Amazon, your online
store, and Facebook with item-level sharing strategies for full control.
Vendio carefully tracks your inventory across channels, and provides near real-time automatic inventory quantity
updates as items list, sell, close, and relist.
Update hundreds of items at once Our bulk-editor is so good its patented. Choose hundreds of items, enter
the values you want changed, and click its done. It couldnt be easier (or faster.)
Nobody does eBay better
Vendios eBay lister software is second to none. Since 1999, weve been taking the hard work out of managing an
eBay business, so you have time to sell more or just kick back and relax.
Let Vendio handle your eBay tasks
Getting items into Vendio is a snap. Import directly from eBay and easily create new items from there.
Professional templates create interest and help items sell. Your eBay listings will look their best with a
Vendio template. For a more customized look, you can also import your own HTML.
With Vendios easy create items form, you can add as many item variations as you need. Inventory is tracked
at the variation level, so you know when you need to restock a specific color or size.
Whether youre selling a 69 Dodge Dart or just the wheels get your items on eBay Motors with ease.
Fitment support means your items will be visible to more buyers in more categories, and catalog-match
gets item descriptions prefilled for you.
Eliminate eBay scheduling fees and save precious time by setting advanced launch schedules.
Manage inventory and orders for all your eBay IDs from one Vendio account. Easily and automatically
distribute and track inventory across accounts.
Our CSV import provides a super-convenient way to update items in Vendio using a file exported from
another application (or created offline.) Update any attribute for all your items at once, with the click of a
button.
Dont spend time managing orders. Vendio automates order creation, status updates, tracking numbers,
and simplifies the process of packing and shipping. Get happier buyers and higher DSRs while leaving the
management to us.
And even more eBay features
Send automated, personalized invoices and other post-sale notices
Thank customers for bidding or making a purchase with Buyer Appreciation
Send coupons and other promotions.
Mobile-ready Scrolling Gallery showcases all your eBay products for effortless cross-selling and displays
perfectly on mobile devices and tablets.
Counters analyze page traffic, bids and buying patterns
Sales, profit, cost, and tax reports available on demand. See how youre doing at any point in time. Easy to
read snapshots provide at-a-glance updates.
Expand your business on Amazon
Whether youre new to Amazon or an established Amazon seller, Vendio helps your business run efficiently.
Put your eBay items on Amazon in four clicks Amazon Match & Publish matches imported eBay or CSV inventory
to the Amazon catalog, in bulk, and publishes them. Vendio makes it that easy to get on Amazon.
Import items directly from Amazon with the click of a button. Vendio does all the heavy lifting to get your
items ready to sell.
Publish and update Amazon items quickly and in bulk. Effortlessly monitor, manage, and restock inventory.
Bulk-match the Amazon catalog by ASIN, UPC, EAN, ISBN or title to create items. Track quantities at the
variation level for ultimate control.
Sell the same inventory across channels Amazon, eBay, and your online store, with no risk of overselling.
Quantities are adjusted automatically as items list and sell, and marketplace listings are canceled for you
when items sell out.
Process Amazon orders quickly and efficiently. Get items shipped with Vendios USPS Integration. Send
tracking numbers and shipment status to Amazon automatically, keep buyers happy, and generate repeat
business.
FBA (Fulfilled by Amazon) sellers dont worry about shipping simply send your items to Amazon, and they take
it from there.
Track all of your Amazon inventory, including FBA items, through Vendio.
Item status updates sync from Amazon automatically to your other selling channels.
Multiple status types let you know whats selling and when to reorder.
Pull sales, cost, profit, and tax reports on-demand. Dashboard reports with easy-to-read graphs keep you
on top of your business.
Launch your own eCommerce Website
Establish an online store, uniquely personalized and customized by you. Build a brand and give your customers a
great place to shop.
Every Vendio store comes with over 50 beautifully pre-designed templates. Create your own look with our
simple drag-and-drop interface and WYSIWYG editor.
Your website, your domain
Advanced HTML support
Built-in SEO helps get you noticed
Connect and sell on Facebook
Capture savvy mobile shoppers
Get paid Credit card, PayPal, Google Wallet
Build trust and encourage sales with Secure Checkout
Generate sales with coupons and offers
Keep on top of store performance with Google Analytics
Data solutions for advanced retailers
In addition to complete and scalable small business merchant solutions, Vendio offers powerful data-driven
solutions for even larger businesses looking to maximize visibility and profits across multiple channels.
eBay Large Merchant Services
Vendio can automate eBay listings by the tens of thousands, hundreds of thousands, and even millions of products.
Vendio has a solution for eBay merchants who list high volumes of products and need integration with 3rd party
or proprietary order management systems.
To learn more visit www.vendio.com or contact us anytime.
WeAreJH
O http://www.wearejh.com/
L 0115 9338790
hello@wearejh.com
WordPress Design & e-commerce Services from We are JH
An introduction to who we are
We Are JH, a digital agency based in Nottingham, England specialising in delivering phenomenal websites.
Were dedicated to producing the best possible websites we can for each and every client we take on board. We
love our clients and treat their business as if it was our own. We arent just a faceless corporation who hand out
the same manufactured packages. For us, its all about our passion and pride that we put into producing quality
builds. We want clients to challenge us and as a result, make us evolve our ways of approaching different aspects
of the way work.
At JH, we live and breathe web development. Were constantly growing with each client we take on board. For
us, we like to bring experiences from other clients work, articles we read and working processes we witness to
ensure that as an agency, were never standing still. Its important to us that what we deliver has these trends in
mind and can extend beyond the original scope if required.
If you asked us as an agency what we hate the most, it would be lack lustre agencies which produce sites similar
to the ones we saw five years ago. We believe as an agency in crafting all of our sites with the care, detail and
knowledge that wed expect when producing personal projects.
What were passionate about
Our passion is in working with clients long-term to ensure that theyre constantly moving forward with the ever
changing web landscape and striving beyond competitors that are typically standing still. We believe in educating
and training our clients to know their system inside-and-out before the site is launched. Also we make sure that
clients can manage 100% of their content once were finished. Beyond this, we establish full after-care with our
clients to make sure there is always someone on the other end of the phone should they run into any issues.
Web design and branding to suit your budget
Dont have the budget for a full set of bespoke branding and design for your business and/or website? Dont
worry about it. We have a whole range of options that we can offer to clients including using stock templates and
customisation to create unique or purchasing templates to then amend in order to suit your exact requirements.
Likewise, we can brand your business and/or website from the ground up. We can bring your brand to life in the
form of a fantastic logo and a phenomenal website online that will have your customers purchasing as many
products as you can physically get out of the door.
The services we can provide for you
We offer a range of services for and around WordPress, including (but not limited to) the following:
WordPress website builds (where the design is already done, or decided upon)
WordPress eCommerce websites
Bespoke WordPress plugins and functionality development
WordPress search engine optimisation
wooCommerce WordPress integration
Bespoke wooCommerce plugin development
WordPress upgrades and plugin upgrades
Web design
Branding
Site reviews and advice
WordPress training
PPC/SEO campaigns
Our pricing
Project pricing for WordPress builds starts at 1500, and eCommerce WordPress builds start at 2000. Have
a problem figuring out what you need? Let us know your budget, and well work with you to ensure you get
every penny of value out of us for your needs. Retainer agreements are available for monthly blocks of hours for
discounted rates. We are also available for hourly based work, just get in touch for a feel of our pricing.
All pricing above excludes VAT.
Our contact details
Contact us for a no obligation expert consultation. Whether you have very few details about what youre looking
to do, or you know every detail we can work with you to ensure you have a solid plan online going forward and
are achieving as much as possible with the budget you have in mind.
Phone: 01159338790
Email: hello@wearejh.com
If youre very generous and want to give us a feel of what you do we also accept free gifts and presents sent to
our office address: WeareJH, 5 College Street, Nottingham, NG1 5AQ
WebInterpret
O http://www.webinterpret.com/
L +44(0)203 318 6235
enquiries@webinterpret.com
Automate your international business with WebInterpret
WebInterpret is the fastest and easiest way to take your international business to the next level. It is
the leading e-commerce localisation software provider, recommended eBay partner and powered by
Amazon web services.
WebInterpret takes the complexity out of managing your international business. It will get your inventory:
Seen on the top foreign sites of eBay and Amazon
Listed in the buyers native language
Optimised for search to help increase your sales.
Enjoy the same increase in sales as thousands of sellers who have found success by using WebInterpret:
WebInterpret has dramatically modified the fundamentals of our business: We have doubled our sales
since using WebInterpret!
Andrew Mason, YuniParts
We expected our international sales to increase with WebInterpret.
But, we didnt expect to have this level of success!
Lee Salad, Active Human
For Tamebay readers, WebInterpret provides a free starter programme without any commitment
The WebInterpret platform:
1. Identifies the top selling items of your inventory that are most likely to sell internationally
2. Creates and publishes your international listings in the native language of buyers and optimises your listings
for search on top international eBay and Amazon sites
3. Synchronises your inventory across all eBay and Amazon sites
4. Enables you to interpret and respond to all questions posed by foreign buyers thanks to exclusive foreign
language customer service tools.
5. Provides you with your own dedicated international selling specialist who will provide you with one-to-one
coaching and support to fully exploit your international sales potential.
Avail of your free starter package today to find out your companys full potential for international sales. As soon
as you have setup your account (takes 5 to 10 minutes), your top selling inventory will be selected for review
within 24 hours and 100 listings will be live within 7 days on up to 6 foreign marketplaces.
Find out more at : http://tamebay.webinterpret.com
WebInterpret is compatible with: Selling manager, TurboLister, eSellerPro, ChannelAdvisor, LinnWorks, Cascade,
Afterbuy, Plentymarket
These successful businesses are currently working with us:
Universal Gadget (>1 million feedbacks on eBay), Leading Service Provider Genie and the Geek, Universal_fashion,
ghostbikes_uk, Gsfcarparts
Q Do I really need to use the service if I already enjoy significant sales abroad?
The fact that you are already selling abroad is really positive and encouraging. It means your products are
attractive to foreign buyers.
However, since it is likely that your products are not listed directly on foreign eBay or Amazon sites nor are they
translated into the correct languages, you are only visible to a small minority of the foreign buyers who search
for products in English on foreign sites.
The purpose of WebInterpret is not to allow you to sell abroad, because most professional sellers already sell
their products to a few foreign buyers; its goal is to increase and grow your sales abroad by putting you in direct
contact with the vast majority of foreign buyers who do not currently visit your local eBay or Amazon site.
Q How does WebInterpret localise and publish my listings on foreign eBay and Amazon sites?
Your listing titles will be localised and optimised for Search
Your item specifics will be translated by professional translators
Your items will be published in the correct categories on foreign sites (categories vary from site to site,
even within English speaking sites)
Currency conversions will be checked (based on E.U. Central Bank) and prices will be updated automatically
The default shipping cost on your foreign listings will be adapted (we take the international shipping cost
you specified on the original listing and add it as the domestic shipping cost when listing abroad)
Your stock quantity will be managed across all the different eBay sites worldwide
Q How will I answer questions posed by buyers writing in a foreign language?
Thanks to our exclusive tools, all emails you receive will automatically be translated. It will allow you to understand
the requests of your foreign customers. To answer these requests, you will be provided with a database of
professionally translated templates that you will be able to customize to your needs.
Q Is there any commitment to the free starter package?
There is absolutely no commitment to the WebInterpret free starter package! WebInterpret does not request
a Credit Card number nor do we ask for Paypal account details. The goal is to highlight your true international
potential. WebInterpret will provide you with full services for free during 30 days. If you are happy with the service,
you will be able to scale your international sales with another WebInterpret package at any time. Packages start
at 79 / month. For less than 3 a day, your products and services will be available to more than 100 million eBay
customers.
Feel free to contact us at any time
Email: enquiries@webinterpret.com
Phone: +44(0)203 318 6235
Get your free starter package or find out more at : http://tamebay.webinterpret.com
3p Logistics ........................................................ 119
ANYVAN.com ..................................................... 121
Appeagle ............................................................ 123
dZine-Hub .......................................................... 124
Froo.com ............................................................ 126
Lengow ............................................................... 128
Linnworks Express .......................................... 129
Parcel2Go ........................................................... 130
The Stockshifters Marketplace ................... 132
The Wholesale Forums ................................... 134
uShip .................................................................... 136
VisualSoft ...........................................................137
WeAreJH ............................................................ 138
XS Items ............................................................. 140
Gold Listings
3p Logistics
O www.3p-logistics.co-uk
L 0844 871 2011
CLICK - PICK - PACK - SHIP You Source & Sell Leave the Rest to 3PL
3P Logistics are the preferred choice for ecommerce and order fulfilment services.
Our cost effective pay as you use fulfilment services free up your time to focus your efforts on both sourcing
and selling great products.
Put simply: If you`re a growing online business then our advice is simple:
Do what you do best and outsource the rest
Operating from our secure Central UK facilities, 3P Logistics provide a comprehensive range of services including:
Freight imports and customs clearance
Web photography
Call centre support (Inc Inbound Telesales)
Web store design
Multi-channel platform
Inbound and returns handling
Secure storage
Order Fulfilment (Pick & Pack)
A wide range of National & International carrier services
Why choose 3PL to fulfil your orders?
Right first time 100% service guarantee
Quality led ISO 9001 & UKWA accredited
A proven track record We do what it says on the tin
A cost effective extension to your business.
Benefits to the user
Free your time
Lower your costs
Grow your sales / expand your channels
Access to ecommerce industry expertise.
Leave the competition behind
Join the growing number of retailers realising the advantages of outsourcing their ecommerce and
order fulfilment needs to 3PL.
I look forward to the start of my second year with 3PL. In the past year, there hasnt been one occasion
where I have regretted the decision to work with 3PL to outsource our logistics demands.
Business Owner Leading eBay & Amazon trader
The service provided by 3PL is efficient, professional and cost-effective.
We have previously used other fulfilment houses but have found them to be unjustifiably overpriced
and poor on service. With 3PL we get exactly what we pay and they have played a seriously significant
part in increasing sales within our business. We would recommend this service to any company looking
to grow their online sales.
Director Leading Fashion e-tailer
Just a quick line to say congratulations on winning your North of England Excellence Award for high
growth.
Always a pleasure to encounter such a fine company who strive to provide the best tailored service for
each client.
Keep on doing what you do because you do it so well. Thank you for all the assistance provided by the
3PL staff and keep up the good work.
Managing Director Manufacturer & e-tailer
Take a moment to speak to a helpful member of our business development team and learn how outsourcing to
3PL can help to transform your online business.
The next online success story could be you!
For more information visit us at
www.3p-logistics.co.uk
Or contact us on
0844 871 2011
ANYVAN.com
O www.anyvan.com
L 020 3005 6000
@ANYVAN
ANYVAN
Referred to as the eBay for moving goods
Minimising Delivery Costs by up to 75%!
ANYVAN.com is the delivery auction site for moving / delivering anything around the UK and Europe, removing
the pain of high delivery costs. Anyvan saves the customer on average 65% off all delivery, courier and man & van
costs no more is local collection only a problem!
How We Work
Post your delivery job online (takes less than 60 seconds)
Receive multiple quotes from companies making similar journeys
Compare and choose your favourite Easy!
As companies are already making a similar journey to the one your goods have to travel they can compete at
a fraction of their usual costs. These companies bid against each other saving you money, time and also the
environment.
Anyvan is ideal for:
All Local Collection Items
Man and Van Jobs
Courier Jobs
Removals
International Jobs
Part Load Jobs
Car Transport Jobs
Simply anything you need a van or transporter for!
Fully Compatible with eBay
Since launch, Anyvan has been fully compatible with eBay meaning that customers looking to buy products off
of eBay can request quotes by entering the eBay auction number on the sitebefore actually bidding on the items.
After receiving quotes, purchasers will then know how much they can afford to bid for the item, with delivery
costs in mind.
A survey of Anyvan users has suggested that eBay purchasers will be put off purchasing items that are more
than 100 miles away due to the sole reason of high delivery / transport costs. Anyvan minimises these costs
dramatically opening up the whole of the UK to sellers and buyers. Knowing the delivery cost of your purchase
allows customers can spend more on the items, while sellers can sell their items to a larger audience so everyone
is a winner.
Cost Savings and Figures
Within the first three years of trading Anyvan has saved users over 10,000,000, completing over 120,000
deliveries in the last 3 years with an average cost saving per delivery of 62%, a figure we aim to increase as more
delivery companies register with us.
Examples
Leather Recliner Chair Banbury to Dunbar, 332 miles for only 50: www.anyvan.com/view-listing/135128
Childs Bed and Large Mirror Romford to Glasgow, 405 miles for only 55: www.anyvan.com/view-listing/134974
One car Normanton to Torquay, 289 miles for only 100: www.anyvan.com/view-listing/96956
For all your delivery requirements
Try Anyvan.com or to just receive an instant estimate use www.anyvan.com/delivery-quotes
Appeagle
O https://www.appeagle.com/
support@appeagle.com
Appeagle is an intelligent repricing platform that helps online merchants capture more sales by keeping their
prices competitive at all times.
Appeagle eliminates the need for manual pricing research by regularly retrieving competition and adjusting prices
based on powerful repricing strategies. By providing the tools and insight needed to maintain a competitive
advantage, Appeagle helps online sellers become more visible in the marketplace, resulting in a dramatic increase
in sales and profits.
dZine-Hub
O www.dzine-hub.com
L 0161 820 1108
sales@dzine-hub.com
At dZine-Hub, we flex our creative muscles to deliver something new, innovative and exciting to give your eBay
store or eCommerce website the professional touch it deserves.
eBay Design Services
If you are trading on eBay, the first step to take your eBay business to the next level is to subscribe to an eBay
store. The next is to get this eBay store designed professionally. Dzine-Hub gives you a unique professional
custom design that focuses on three basic factors
Branding
This increases your credibility with the end customer and concretes user loyalty. We help build a brand with a top
quality design and a unique logo design.
Interface
Our designs are not just good looking, they provide a good navigation interface which is customer-centric. The
idea is to make the shopping experience better for your buyers.
Cross-Promotion
Increase your sales by communicating to your buyers effectively with creative banners & well designed image
category boxes on your store design.
With the eBay design package priced at 399, you get -
An eBay store design which we would install and set-up on your eBay store completely.
A listing template design with which you can apply the design to your listings.
Custom logo design & banner designs.
Custom image category promotion boxes.
and much more. You can view the complete list of features on our website, along with additional features which
you can add to your package depending on your requirements. Our listing templates are compatible with major
selling tool applications like Inkfrog, Auctiva, ChannelAdvisor, eSellerPro, TurboLister, Blackthorne, Linnworks,
etc.
A few reasons why we have 500+ satisfied clients selling on eBay with our professional designs
Unlimited revisions on top quality designs.
Excellent customer service.
Quick turn-around time.
Affordable pricing with NO recurring fees.
eCommerce Website Design Services
If you are selling on the online market, one of the main channels of revenue is an eCommerce website. At Dzine-
Hub, we provide end-to-end solutions for your eCommerce website needs. If you have an eBay store designed
and would like to have a matching website designed to maintain consistent branding, we can do that effectively
for you.
We offer complete eCommerce website design solutions, setup, support and training on the Magento platform.
We ensure our websites are pixel-perfect, and provide a usable platform for you to begin selling.
Some of the websites we have designed include
Dallas House - http://www.dallashouse.co.uk/
Reload Menswear - http://www.reloadmenswear.co.uk/
Amber Trading - http://www.ambertrading.co.uk/
On these websites, weve completely customised the system that it runs on using the Magento platform. We
can configure multiple shipping options, payment methods and other features based on your requirements or
undertake custom Magento development.
If you are interested in our services and would like to know more, please do not hesitate to email us on
sales@dzine-hub.com or call us on 0161 820 1108.
Froo.com
O http://apps.froo.com/
O Video Demos
Helping you get more...
Helping you get more online our Froo Apps are global and available for all to use!
As we know, the number one reason to sell online is to make money, and these easy to use Apps help you do just
that; we have five fantastic Apps to choose from, all completely FREE for 30 Days and some for life!
You can get these great apps at http://apps.froo.com
A few key benefits:
All our Froo apps come with a FREE 30 Day Trial and some are completely FREE!
(No Contracts, No Card Details and No Risk!).
Easy to use (our system does the hard work, you just choose your requirements).
Increases buyer confidence.
Enhances your customers buying experience.
Increases your product exposure.
Proven to increase your sales!
and much more!
Cross Sell
Add a dynamic scolling eBay Item Gallery to your live eBay Listings 100% FREE
The #1 App in the eBay app center, helps sellers up sell additional eBay items. In just a couple of clicks you can
use this FREE eBay app to apply a beautifully styled item gallery to your eBay listings, this will increase product
exposure and total sales completely FREE!
Dont forget, this app is mobile friendly so your listings will still look fantastic on mobiles!
Get this great app today, visit - http://apps.froo.com/crosssell
Smart Social
Post your eBay items to Facebook and Twitter and drive more traffic to your store 100% FREE
Froo! Smart Social helps you to promote your eBay items on the Worlds largest social networks, Facebook and
Twitter. By sending short punchy messages to your fans and followers you will increase your product exposure,
eBay listing traffic and increase your sales!
Get this great app today, visit - http://apps.froo.com/smartsocial
Template Themes
Choose from over 5,000 eBay Listing Design Themes to apply to your live eBay listings FREE 30 Day Trial
Our new entry level design solution is designed to help sellers get a glimpse of the sales potential our custom
World Leading Design solutions provide; its perfect for sellers who are not quite ready to enjoy our superior
design packages that want to set themselves ahead of the competition and enhance their product listings.
Froo Template Themes is proven to increase sales and enhance product listings; You can choose from over 5,000
different eBay design themes to apply to your live product listings without having to relist!
Get this great app today, visit - http://apps.froo.com/templatethemes
Facebook Shop
List your products in your very own Facebook Shop FREE 30 Day Trial
This brilliant app will allow you to display your products directly into your Facebook Page, virtually creating a new
website within Facebook!
Not only will you be establishing your brand on the Worlds Largest Social Network with this app, but you have
the added exciting prospect of going viral!
This App is perfect for sellers looking to reach new markets and increase their product exposure and eBay sales.
Get this great app today, visit - http://apps.froo.com/facebookshop
Bulk Revision Lite
Bulk revise eBay product listings FREE 30 Day Trial
This eBay app will save you both time and money by quickly updating a group of product listings, opposed to
updating each individually.
Get this great app today, visit - http://apps.froo.com/bulkrevision
Sign-up today and enjoy increased eBay sales for FREE at http://apps.froo.com!
Lengow
O www.lengow.co.uk
L +44 (0)203 318 2631
contact@lengow.co.uk
Lengow, the solution that allows e-merchants to make the most of multichannel retail
Lengow is a Saas solution which allows online retailers to quickly and easily index their products catalogues
across all types of e-commerce channels such as comparison shopping sites, marketplaces, sponsored links,
affiliate platforms, retargeting and social networks.
It may be easy to create an e-commerce store in just a few minutes nowadays, but ensuring efficiency and visibility
is much harder. In 2009, the two founders, Mickal Froger and Jrmie Peiro, noticed there were very few tools
to help online merchants to efficiently sell their products on every possible ecommerce channel. Merchants
encountered very time-consuming issues dealing with the sheer number and varying levels of complexity of
the distributions channels, indexing and tracking issues due to a large number of networks or the lack of key
performance indicators to optimise their sales revenue.
The founders decided to create Lengow: a solution allowing e-retailers to improve their visibility and profitability
and index their products catalogues on various ecommerce channels. To date, the data feed management solution
helps online merchants quickly and easily index their product catalogues on over 900 distribution channels
worldwide.
The Lengow feed management solution gives online merchants a 360 view of their data in real time.
Lengow currently has more than 1,000 clients worldwide including Oregon Scientific, Office Depot, Levis, The
North Face, etc. and distributes more than 98 million products on 15,000 feeds every day.
Lengow is a tool that helps merchants decrease their marketing costs, while increasing their turnover.
The Solution
Thanks to Lengow, e-tailers have a centralised management platform which allows them to manage all the data
related to online campaigns in real time. Therefore, e-retailers can compare and optimise the profitability of their
campaigns on each distribution channel.
The solution enables merchants to centralise the management of their product catalogues: Traditionally online
retailers had to login and use a separate interface for each e-commerce channel. With Lengow, everything is
centralised on one single platform, meaning merchants save valuable time thanks to a single easy-to-use
dashboard and statistics.
Each distribution channel has its own rules and specificities. Retailers must adapt the data of their product
catalogues according to these values. Thanks to Lengow, merchants can easily optimise their SEO: they have
access to various features allowing them to adapt their product catalogues to fit the specifications required by
each channel. (These features include automatic rules, segmentation, search/replace, field matching, etc).
Finally, merchants are able to precisely evaluate how much turnover is generated from each channel, and also
understand from which channels the sales are coming from. Retailers can also automatically deactivate products
if the conversion rate or ROI doesnt meet their objectives.
For more information: www.lengow.co.uk
If you have a query or would like a demonstration of our solution, contact us: contact@lengow.co.uk or by telephone: +44 (0)203 318 2631.
Linnworks Express
O www.linnworks.com
L +44 20 3651 7045
Linnworks helped grow our business 400% in one year!
Tony, eBay Powerseller, goldstarleisure
Order management in itself is a complex task. In order for your business to grow it is important to plan your
multichannel order management and stock control automation in advance, and to be able to see, and react to
changing situations.
Linnworks Express is a solution that helps you to effectively control your business from day one, providing all the
necessary tools to enhance your online presence and automate key business processes.
It is a free desktop application which installs locally on your computer, meaning all of your data is in your control.
You can either use it for a complete multichannel management, as a hub to your existing system or for limited
purposes only.
Key Features
All your orders from channels like eBay, Amazon and your web-site are downloaded into one centralised
system
Order fulfilment is handled at the click of a button including invoice printing, shipping labels, picking and
packaging lists
Complete order life cycle and supply chain management
Simultaneous stock level adjustments across all selling channels/sites
Automated e-mail notifications to customers, suppliers and dropshippers
Analytical and sales reports
Supported marketplaces
eBay, Amazon, Buy.com, Sears.com, Play.com, Pixmania, Hitmeister, Priceminister, Fnac.com and Cdiscount
Supported web-site carts
Magento, Zen Cart, AspDotNetStoreFront, 3DCart, EasyWebstore, Shopify, X-CART, Interspire, Opencart,
Cubecart, osCommerce, creLoaded, Prestashop, Ubercart, WordPress, Virtuemart, JSHOP, Eurocart, CSCart,
ClickCartPro, ClickCart, bespoke PHP+MySQL sites, bespoke ASP.Net + MSSQL sites.
Supported shipping couriers
Royal Mail, FedEx, Parcelforce, UPS, USPS, DHL, Yodel, HDNL, Interlink, TNT, City Link, DPD, Hermes, City Sprint, UK
Mail, Canada Post and more.
If you are a retailer looking to grow, or better handle multi-channel ecommerce, then the Linnworks Express
solution might be just what you need. It provides all the necessary resources to help you structure and develop
your business faster and more effectively than ever before.
Free up time from repetitive tasks to focus on development of your business and growth opportunities!
To download a free copy of Linnworks Express or for any further information visit www.linnworks.com.
Parcel2Go
O http://www.parcel2go.com/
D @Parcel2Go
D parcel2go
Parcel2Go.com is not only the largest online parcel delivery service in the UK were also committed to offering
the best prices on the web! We help eBay sellers to send packages of all shapes and sizes every year, and we work
with all the big couriers, including TNT, FedEx, Yodel, Parcelforce Worldwide and UPS.
Selling on eBay with the help of Parcel2Go.com is a piece of cake, which is why individuals and businesses trust
us to handle more than two million consignments every year. Choose to partner up with Parcel2Go and you can
happily wave goodbye to hand-writing addresses on packages, waiting in long queues every time you go to the
Post Office and trying to stay on top of orders and deliveries using cumbersome spreadsheets.
One of the main reasons why eBayers come back to use our services time and again is because we make the
process of selling through the site, and organising deliveries, so much simpler. Thats regardless of whether youre
having a clearout at home and are looking to make some extra cash, or running a small business with a thriving
online sales operation. For firms that regularly sell products though eBay, we have some innovative features that
are designed to make the process easier than ever.
With Parcel2Go.com, you can actually transfer your eBay sales data directly into your Parcel2Go.com account
then arrange and pay for your collections online using whichever courier suits you best all through one easy-to-
use interface. All of your data, including buyer addresses and tracking numbers, will be stored safely and securely
on our server, so you can chase up, track and manage your eBay sales in just a few minutes. Think for a moment
about the time youve spent hunting for paper receipts and having to get in touch with customers because their
details have mysteriously gone walkabouts. Using Parcel2Gos system all your sales and shipping details are kept
in one safe and secure location. If a buyer enquires about the whereabouts of their item, all the information youll
need can be accessed with just a few clicks of a mouse.
Parcel2Gos quick quote tool for auctions is also designed to improve the eBay experience this time for buyers.
Our eBay widget can be placed on any auction page and has been designed to improve the buying experience by
allowing potential customers to see exactly how much it will cost to have the item delivered by courier. Its quick
and simple for buyers to use and means sellers dont have to respond to individual requests from people asking
for postage estimates.
And for businesses which trade on Amazon as well as eBay, our free Amazon Application Programming Interface
(API) will allow you to pull in sales data from Amazon Marketplace, including shipping addresses, directly into a
Parcel2Go account. Whats more, if you are a high-volume seller, youll be allocated a personal account manager
who will ensure things run smoothly.
The range of services offered by Parcel2Go means youll always be able to find one to suit your needs. You can
pick a service that suits your budget, your routine or the urgency with which you need a package delivered. Many
couriers will pick up parcels from your home or work address for convenience, but there is always the option to
select a Collect+ service that allows you to drop parcels off at a local shop at a time that suits you even if thats
late in the evening or on Sundays! Its a great way to get deliveries out quickly if youre too busy to wait in for a
courier to call.
And when urgency is the top priority, our same-day delivery service provided by CitySprint is the one to go for.
Packages can be sent to destinations anywhere in the UK at a moments notice and are guaranteed to arrive with
the recipient the same day. Parcel2Gos same-day quick quote tool makes it simple to get a price for your delivery
within seconds.
When you use Parcel2Go.com, you get a huge choice of parcel delivery services at the cheapest prices on the
internet. Every year, we help hundreds of thousands of customers to send more than two million items. We
deliver to recipients in the UK and all over the world, and 98 per cent of our customers say they would recommend
us to family and friends. And with more than 10,000 customer reviews and ratings posted online, its no problem
to find out what people are saying about us.
The cost of sending parcels is understandably a major factor for individuals and businesses, and sending your
eBay items with Parcel2Go.com need not be any more expensive than with Royal Mail.
Our customer service team is always available via Live Help on the website to assist with any queries you may
have, and were always looking for new ways to make posting your eBay items easy, convenient and economical.
We look forward to handling your next delivery at Parcel2Go.com.
The Stockshifters Marketplace
O http://www.stockshifters.com/
L 0845 1111 666.
tradeteam@stockshifters.com
Some of the leading names in wholesale and retail from across Europe have signed up to sell their clearance and
surplus stock through Stockshifters.com and were securing more exclusive relationships each day.
Were trying to change the way that well-known brands sell, giving traders a unique opportunity to develop the
way they buy and profit from quality clearance and surplus stock. Our marketplace serves over 100,000 members
making it the largest of its type in Europe.
Buyers why use Stockshifters.com?
Trade securely in our trusted marketplace with our free and easy-to-use ESCROW service. Your money and
payment details are safe with our merchant payment partner. We offer all our buyers a standard 48 hours in
which to review stock purchases before we release funds to the supplier.
We deliver value by working closely with vendors to secure quality branded stock at competitive prices.
We protect our customers and suppliers through secure payment for online, debit and credit card
transactions.
We support our marketplace through dedicated customer services available by phone and online.
We provide flexibility in purchase methods, including Bid, Buy Now and Make an Offer mechanics.
There are 3 types of sales on Stockshifters:
1. No Reserve Auctions bids are placed and the highest bidder at the end time wins!
2. Reserve Auction the highest bidder at the end time, once the reserve is met, wins! If the reserve is not
met, the auction will close without a winner.
3. Timed Sales stock is purchased immediately at the ask price, or negotiations are done directly by making
an offer.
We have auctions closing throughout the day:
Flash Sales 1 hour auctions between 1pm-2pm and 5pm-6pm Daily
Auctions end throughout the day with the peak time from 5pm to well into the evening.
Keeping up to date with the best deals:
Stock Alerts save your targeted searches and well email you to let you know when stock matching your
criteria is closing.
Deal of the Day our staff picks email feature the top margin making deals each day.
Category Emails select the categories you are interested in and we will send you emails when there is
stock that you may be interested in buying.
Flash Sale Emails just before the daily flash sales begin we will remind you via email and give you a sneak
peak at what stock is for sale.
This Week on Stockshifters to give you a look at the week ahead, we will send you a calendar email each
Sunday to highlight the best deals ending each day.
Suppliers why use Stockshifters.com?
Stockshifters offers suppliers a free sales channel to clear wholesale, end of line or surplus stock and maximise
the return that this typically lower margin stock would otherwise yield. Listing on Stockshifters gives you
exposure to a community of over 100,000 qualified trade buyers, all looking for great deals on stock to resell.
Suppliers with membership to sell on Stockshifters benefit from:
0% sales commission on all listings sold
Unlimited stock listings (capped to 10 per month for basic accounts)
Fast, easy way to upload listings through our SELFTrade dashboard
ESCROW facility helping to prevent fraud
Choose from a variety of flexible listing formats
Bi-weekly payments for quick stock turnover
Dedicated account manager, merchandising assistant and support team
Full sales reporting analytics suite
Promote your stock to Europes largest active trade community
Supplier membership to Stockshifters costs vary from 200-1000 a year depending on the facilities you wish
to have available to you on our marketplace. For more information on the different packages and details of their
benefits visit Stockshifters.com or call our sales team on 0845 1111 666.
The Wholesale Forums
O http://www.thewholesaleforums.co.uk/
D twitter.com/wholesaleforums
D www.facebook.com/thewholesaleforums
We are the UKs leading online community and marketplace for wholesalers, distributors, importers, eBayers and
retailers thewholesaleforums.co.uk
Community
Since 2004, The Wholesale Forums (or TWF for short) have supported the needs of small businesses and grown to
become the essential source of information, advice, networking and products for over 105,000 registered buyers
and suppliers.
Our online community is always FREE to join and with many benefits, including:
Help uncovering profitable niches & finding top product sources
Free supplier leads, reviews & due-diligence advice
Impartial business support & advice
Honest & friendly members
Free membership (we said that already, right?)
Join us today, registration is free and painless! http://twf.to
Stock Marketplace
Featuring 100s of individual wholesale stock offers listed daily from over 500 qualified suppliers from across
Europe, Asia and the USA. Our marketplace is categorised into a simple directory format for you to easily browse
and buy stock directly from its source. Buy in low or medium quantities, this is just the perfect place you need to
be whether youre selling on eBay, Amazon, have your own website, or run a B&M shop.
Here are just a few of the categories you can expect to find online:
Computing & Consumer Electronics Home & Garden
Cosmetics, Fragrances, Health & Beauty Jewellery & Watches
Designer Brand & Unbranded Clothing Sports & Leisure
Fashion Accessories & Footwear Telecoms & Mobiles
Gaming & Entertainment Toys & Gadgets
Its FREE to browse & buy stock here: http://twf.to
Business Advice & Support
Impartial information, advice and support have always remained fundamental to what our community offers.
Were on a mission to effect real change in the way our industry connects and engages with each other and
believe that any business, regardless of its size, should be allowed to find the information they need, when they
crucially need it the most.
Why dont you stop by and let us lend a hand to your business questions? Whether its on starting or growing
a business, sourcing products or suppliers, importing/exporting, handling payments & logistics or dealing with
legal issues were a bunch whos always happy to help!
Ready to join us? Its FREE, grab your account here: http://twf.to
Networking
Lets face it; theres never been a more important time to network with your peers. With the potential to meet and
greet over 100,000 industry colleagues, from buyers to suppliers, to start-ups to veteran SMEs, our community
is a healthy breeding ground for solid partners and contacts.
Each member gets their own profile page to fully customise and display their contact information. We also run
regular intra-community events aimed to encourage networking and help you build relationships with other
like-minded businesses.
We hope to see you on the forums soon!
uShip
O www.uship.com/uk
D @uShipUK
D uShip
uShip The eBay of Shipping!
uShip is the original delivery auction site for delivering anything, anytime, anywhere. UShip removes the pain of
high delivery costs by helping customers save up to 75% versus standard rates. Pick-up-only or buyer collect
items are no longer out of reach!
How We Work
List a delivery job in less than 60 seconds
Receive quotes from our feedback rated couriers
Compare quotes and choose the best one! Thats it!
If youre in a hurry, try our new Name Your Price (NYP) feature. Just choose the price you would like to pay for
your delivery. Couriers can then accept your price directly.
Fully Compatible with eBay
Our eBay Transport Tool removes the hassle of finding a delivery option for eBay items for both buyers and sellers.
Our tool automatically links with your eBay account so that when you need to place a listing on uShip, you can do
so with a single click. All details from the eBay listing are then automatically uploaded to your uShip listing.
The tool can even provide accurate delivery price estimates on your items before you list them on uShip, helping
buyers to bid more effectively and sellers to provide a delivery quote for their customers.
Selling on eBay? Earn money with uShip
By adding the uShip banner to your eBay listings, youll increase your chances of selling, as potential buyers can
click on the widget to receive cheap delivery quotes fast. Better yet, if your customers ship via uShip, well share
our commission with you. This means you could be making up to 50 extra per item you sell. You can find our
banner here: www.uship.com/ebay/widgets.aspx
Have your own website? Still earn money with uShip
If you have your own e-commerce site, join our referral program. Just add the referrer link that we provide,
anywhere on your site and each time one of your users gets an item delivered via uShip, youll earn money. For
more details, go to: www.uship.com/referral_program.aspx.
VisualSoft
O www.visualsoft.co.uk
L 01642 633 604
D @Visualsoft_UK
D Visualsoft_UK
Based in the North East of England, Visualsoft is one of the UKs leading web development companies, providing
website design, development and online marketing services to a wide range of online retailers.
Since the company was established in 1998, its online expertise have helped it to gain over 500 eCommerce
clients from across the UK, and as far afield as New York City, ranging from high street footwear giants such as
Charles Clinkards to sector-acclaimed independent fashion boutiques including Triads, Psyche, Hervia and Jules
B.
Visualsoft offers its clients a winning combination of outstanding design, innovative technology, and leading SEO
expertise, which is why its eCommerce solutions have received numerous industry accolades including North
East Digital Awards, the prestigious iStockPhoto Punctum Award, as well as finalist places at the Drapers Etail
Awards. The company is also the brains behind Goofbid the popular eBay tool which features tools to allow you
to find eBay misspellings and snipe last minute bargains.
WeAreJH
O http://www.wearejh.com
L 0115 9338790
hello@wearejh.com
Magento design and e-commerce services from We are JH
An introduction to who we are
We Are JH, a digital agency based in Nottingham, England specialising in delivering phenomenal websites and
proudly promoting Magento as a Silver Level solutions partner.
Were dedicated to producing the best possible websites we can for each and every client we take on board. We
love our clients and treat their business as if it was our own. We arent just a faceless corporation who hand out
the same manufactured packages. For us, its all about our passion and pride that we put into producing quality
builds. We want clients to challenge us and as a result, make us evolve our ways of approaching different aspects
of the way work.
At JH, we live and breathe web development. Were constantly growing with each client we take on board. For
us, we like to bring experiences from other clients work, articles we read and working processes we witness to
ensure that as an agency, were never standing still. Its important to us that what we deliver has these trends in
mind and can extend beyond the original scope if required.
If you asked us as an agency what we hate the most, it would be lack lustre agencies which produce sites similar
to the ones we saw five years ago. We believe as an agency in crafting all of our sites with the care, detail and
knowledge that wed expect when producing personal projects.
What were passionate about
Our passion is in working with clients long-term to ensure that theyre constantly moving forward with the ever
changing web landscape and striving beyond competitors that are typically standing still. We believe in educating
and training our clients to know their system inside-and-out before the site is launched. Also we make sure that
clients can manage 100% of their content once were finished. Beyond this, we establish full after-care with our
clients to make sure there is always someone on the other end of the phone should they run into any issues.
Web design and branding to suit your budget
Dont have the budget for a full set of bespoke branding and design for your business and/or website? Dont
worry about it. We have a whole range of options that we can offer to clients including using stock templates and
customisation to create unique or purchasing templates to then amend in order to suit your exact requirements.
Likewise, we can brand your business and/or website from the ground up. We can bring your brand to life in the
form of a fantastic logo and a phenomenal website online that will have your customers purchasing as many
products as you can physically get out of the door.
The services we can provide for you
We offer a range of services for and around Magento, including (but not limited to) the following:
Magento website builds (where the design is already done, or decided upon)
Magento eCommerce websites
Bespoke Magento modules and functionality development
Magento search engine optimisation
Magento upgrades and module upgrades
Web design
Branding
Site reviews and advice
Magento training
PPC/SEO campaigns
Our pricing
Project pricing for Magento builds starts at 4000. Have a problem figuring out what you need? Let us know your
budget, and well work with you to ensure you get every penny of value out of us for your needs.
Retainer agreements are available for monthly blocks of hours for discounted rates. We are also available for
hourly based work, just get in touch for a feel of our pricing. All pricing above excludes VAT.
Our contact details
Contact us for a no obligation expert consultation. Whether you have very few details about what youre looking
to do, or you know every detail we can work with you to ensure you have a solid plan online going forward and
are achieving as much as possible with the budget you have in mind.
Phone: 01159338790
Email: hello@wearejh.com
If youre very generous and want to give us a feel of what you do we also accept free gifts and presents sent to
our office address:
WeareJH, 5 College Street, Nottingham, NG1 5AQ
XS Items
O http://www.xsitems.com/
L 01206 851 722
D @XSItems
Putting our 9 years of online selling experience to good use, we are able to offer a fast, transparent and cost-
effective stock clearance option to retailers, distributors and manufacturers. Where required, we have protected
retailer brand integrity by selling under our own brand, thus avoiding channel and brand conflicts.
With a mutually beneficial, win-win based business model we offer a specialist, clearly defined and highly
professional service perfectly aligned with our clients.
By working with a diverse range of suppliers we have amassed a great deal of knowledge and skill in extracting
highest value from customer returns, overstock and ex-display stock. Our breadth of experience is significant
and covers the following product segments;
Consumer Electronics; TV, Audio & Visual, games consoles & Sat Navs
Mobile Phones & PDAs
Computing; Laptops, Desktops & Tablets
Kitchen Appliances; Food Mixers, Coffee Machines and Steamers
Cleaning Equipment; Vacuum cleaners, Irons and
Electrical Components
Toys & Games
White goods
Branching out onto different platforms including eBay, Amazon and Play.com has enhanced our understanding
and knowledge of how best to maximise the value of stock that passes through our system.
Our business processes are based around our bespoke integrated channel management system allowing us to
feed stock to the best performing platform and proactively manage it for best results. It covers the following key
business processes.
Stock Management
Channel Management
Listing Development & Management
Shipping & Logistics
Reporting
As a third party service provider we are able to offer the following selection of services;
Diagnostic Electronics testing
Electronics Refurbishment
Data cleansing
Selling strategies
Stock storage and fulfilment
Social media integration
In addition, for 2013 we are offering a comprehensive outsourced channel management service to selected
retailers which includes;
Product trials to establish demand and sell through ratios
eBay shop design and management, Amazon and Play.com seller accounts
Stock management & fulfilment
Customer service & contact management
We are keen to hear from any company who would like to move through their excess stock or are interested in
trialling ecommerce platforms on a low risk basis.
Our Values
We asked our employees to think about the kind of values they believe XS Items stood for. The following
statements summarise their responses and are the values by which we run our business.
Honesty, Integrity and Fairness
In all of our dealings with our customers, employees, team members, suppliers and stakeholders we will uphold
these values of honesty, integrity and fairness.
Always Striving for Excellence
We will strive to be the best in everything we do. We will be open about our mistakes and learn from them. We
will think about what we do and strive to come up with continuous improvements, no matter how small.
Teamwork and Sustainability
We will work together to make XS Items more successful and a sustainable long-term business to benefit all of
our futures.
Actinic ................................................................. 143
Another Web Design ....................................... 144
Brightpearl ........................................................ 145
Browntape.com ............................................... 146
Chartixx ...............................................................147
Codestorm E-Commerce Fulfilment ......... 148
Create .................................................................. 149
Dalepak ............................................................... 150
DaytodayeBay .................................................... 151
EasiLogic ............................................................ 152
eBay Radio ......................................................... 153
Elizabeth Hitchins ........................................... 154
eSeller Solutions .............................................. 155
Firepages ............................................................ 156
Inventory to eBay ............................................. 157
James & James ................................................. 159
Jane Bell ............................................................. 160
John Pemberton ............................................... 161
Multiace .............................................................. 162
myParcelDelivery.com ................................... 163
P4D | Parcels for Delivery .............................. 164
PackVERTISE ..................................................... 165
Remove The Background ............................ 166
Stuff U Sell ..........................................................167
The UK Online Seller Meetup ........................ 168
Trojan Etail ........................................................ 169
vzaar .....................................................................170
WatchCount.com .............................................. 171
WIDShop .............................................................. 172
WisePricer ..........................................................173
Silver Listings
Actinic
O www.actinic.co.uk
L +44 (0)845 129 4800
sales@actinic.co.uk
R Globe House, Lavender Park Road, West Byfleet,
Surrey, KT14 6ND, United Kingdom
Actinic provides award-winning cloud based ecommerce solutions for start-up, small and medium sized
businesses, combining ease of use, flexibility and affordability with all the features and services to build and
manage a successful online shop.
Actinic enables e-merchants to boost their sales through marketplaces like eBay and Amazon. Often, the biggest
challenge for etailers is effectively managing orders when they were received from a website or through a
marketplace. Actinic make the whole process straight forward by enabling orders to be managed in one central
back office with stock synchronisation.
Actinic has over 300 features to build and grow an online business including:
MarketPlace Manager to publish and sell products on eBay, Amazon and Facebook
SmartFeeds to list your products on price comparison sites like Google Product Search, Kelkoo, Twenga,
Pricesavvy and Ciao
Mobile optimised store so shoppers can browse and purchase from mobile devices
Support for major payment gateways including PayPal, Sage Pay, Barclaycard and Actinic Payments
Subscriptions start from 15 per month. Take a free trial www.actinic.co.uk/free-trial.htm
Actinic also offers ecommerce services tailored to your requirements.
Another Web Design
O www.anotherwebdesign.com
L 07736 841956
gemma@anotherwebdesign.com
D @anothergemma
Theres always Another way
Another Web Design is the Nottingham based studio for freelance web designer Gemma Harris.
But Im not just another freelance web designer; Im a project manager, a front end developer and best of all a
doer. I specialise in responsive web design which means your website will look and function great no matter the
viewing device (monitor, tablet or mobile).
I have been in the digital world for over 10 years, during which time I have had the pleasure of working with a wide
range of clients from start ups to more established companies.
With my 3 step process of Brief, Design and Build, I take my time to listen to your project needs and to deliver a
solution which addresses each of your goals.
Skills and Knowledgebase
Web Design, HTML5, CSS3, jQuery, Photoshop, PSD to HTML, WordPress, Joomla, Magento, AspDotNetStorefront
Find out more
If youd like to find out more about my services then please visit my website, drop me an email, tweet me or if you
would prefer give me a call on the telephone.
I look forward to hearing from you!
Gemma
Brightpearl
O http://www.brightpearl.com/
L US: 1-888-320-5069
L UK: 0845 003 8935
Drive business success with Brightpearl
Faster processes, real-time information, targeted customer service. Every successful retailer is always looking
to improve how they work. Brightpearl helps them do it.
Our comprehensive cloud software helps growing retailers manage everything from inventory to multichannel
simply and effectively.
Works with the best
Integrate with your ecommerce store with Amazon and eBay.
Intelligent inventory
More control over your inventory so you can gain real insight into your profits.
Accounting that adds up
More accurate data, greater insight, better decisions. Integrated accounting that gives you a real-time view of
your finances.
Customer service with a difference
Targeted communications, effective cross-selling, better customer service.
Order management made simple
Streamline complex retail processes. Manage your orders across multiple channels.
Power up your purchasing
Take control of your cashflow. Get a clear view of purchase histories, stock levels and finances.
Multichannel made manageable
Different sales channels doesnt have to mean different service levels. Keep things simple. Control everything
from ordering to shipping in a single system.
Shipping that really delivers
More flexible fulfilment. Integrate with the worlds leading carriers.
Simplified supply management
Make it easy to add and switch suppliers. Growing your business has never been simpler.
Go to www.brightpearl.com and find out more.
Browntape.com
O http://browntape.com/
L +44 77 962 51 230
Sort, pack, send and more.
Browntape.com is a modern software service that helps you manage your online stores on different channels.
Simply put, we help you Fetch, Sort, Pack, Send your orders, Inform your customers and Improve your business.
Heres how;
Fetch your orders from various channels; eBay, Paypal and Amazon are live now, with more channels coming
online shortly.
Sort through your orders quickly to find international orders, those with express shipping or simply by date.
This helps reduce errors in shipping and ensures your customers get fast service.
Pack them in a jiffy with automated shipping labels, pick list and pack lists.
While you send your orders out, easily enter tracking numbers and notify your channels that items have
been shipped.
Inform your customers about changes to their order with beautifully crafted email notifications that go
out automagically.
Improve your business using the intelligent and visual reports that we provide.
Browntape is fully web based and is built to handle large order volumes. We provide speedy and dedicated support
from the UK by email and phone.
chartixx
O http://www.chartixx.com/
D www.facebook.com/chartixx
D www.twitter.com/chartixx
service@chartixx.com
With chartixx you have access to all your sales metrics at any time, everywhere. chartixx brings the sales figures
from different sales channels and marketplaces together. eBay, Amazon, PayPal, whatever chartixx analyses
your turnover, basket, ratings eg.
chartixx is your business dashboard tool showing your own online retailer business and seeing its
potentials and risks.
There is no waiting for data anymore and no need to spend resources on it. Where ever you are the chartixx
mobil apps provide ready prepared dashboards 24h / 7d.
In Q1 2013 chartixx will introduce the weekly CEO-Report. Every Monday morning chartixx premium customers
will receive their performance report for the last week ready for printing without any need of your secretary
or your controlling assistant.
Start now for the 15 days test period for the chartixx premium service with all available reports and
analysis.
Web http://www.chartixx.com/
iTunes App-Store iPhone / iPad / iPod touch
Android App-Market all devices
Codestorm E-Commerce Fulfilment
O www.codestorm.co.uk
L +44(0) 2392 383999
enquiries@codestorm.co.uk
Codestorm offer quality, fast, efficient outsourced E-Commerce Fulfilment Services and subject to your
business profile it can actually prove to be more cost effective to outsource. We can receive goods directly from
your suppliers, store them securely, receive orders direct into our system from multiple channels, pick, pack and
distribute as letters, packets or parcels or even pallets to UK, EU and ROW at competitive rates.
If you have built a successful online business then why waste valuable time counting goods in, picking and packing
orders and organising couriers when you could be sourcing products or marketing you business? Even if you are
a larger business these areas are not core skills and will require considerable management resource.
Codestorm can manage the whole process and introduce savings through economies of scale, shared cost of
storage and flexible labour. Whatever you require you only pay for what you use and the resource is available
when you need it, particularly if you have seasonal demand fluctuation. We can also offer volume discounts and
dedicated customer service.
With over 15 years fulfilment experience Codestorm will not let you down.
Create
O http://www.create.net
D @create
D Create
Tired of waiting for customers on eBay? Take your online sales to the next level with your own website
and online shop!
Create enables anyone to build an attractive, feature-filled online shop with ease. Our cost-effective but
powerful website builder is entirely browser-based, which means no discs, no downloads, no installations and
no pesky progress bars.
Use Creates huge range of templates, wallpapers, colour schemes and more to design the website you
want.
Easily import your eBay and Amazon Marketplace sales, allowing you to process all your orders from one
screen.
List products on eBay automatically when adding them to your online shop
Start selling through your Facebook Business page in seconds with Creates Facebook Shop app.
Set up promotional sales using the Shop Sale feature.
Join the Create Community, full of like-minded business owners with a wealth of experience to share.
Even if this is your first time creating a website, Creates web wizards and e-commerce experts are on hand to
help, and the info-packed Create HelpCentre has everything you need to set up shop and start selling through
your site!
Start your free trial of Create at www.create.net
Dalepak
O http://www.dalepak.ltd.uk/
L 01604 676246
scott.mcginley@dalepak.ltd.uk
A unique one stop logistics and fulfilment solution created for todays modern Marketplace
Merchants
Why Use DMMM
?
Designed for Merchants who sell through E-Commerce Market place platforms, coupled with the ability to
hold their B2B stock in one central location.
Without the need to invest significant sums in property and fulfilment
But with access to competitive pricing and value added customisation services
Ability to utilise industry leading services such as:-
Collect+
ByBox
Same day delivery
Local Collect
Carrier Rates
Consumables
Next Day
Designed for E-Commerce Retailers who wish to offer extended ranges of products and customised
services
Without the need to invest in long term warehouse leases.
Unrivalled Returns Management
Allows for products to be customised in line with retail requirements on inbound or outbound
Access to experienced workforce specialising in logistics services
No commitment to own facility and infrastructure
Scalable stock holding provision
Enables depth of range to be offered
Access to investment in technology and machinery
Synergy around packaging and transport costs
Access to sophisticated reporting and tracking services
Ability to offer Enhanced service propositions from website
DayToDayeBay
O daytodayebay.wordpress.com
L 0751 88 39629
daytodayebay@gmail.com
D @day2dayebay
Prabhat Shah at DaytodayeBay aims to educate sellers with unique online practical experiences. It focuses on
building strategic partnership and helping you grow your online business through Multi-Channel Sales; eBay,
Amazon & Rakuten Play.
You can always find out how you can grow your Business with eBay,Amazon and Rakuten Play with FREE no
obligation Assessment.
We have been successfully trading on eBay and Amazon for a few years. However, Prabhat provided
invaluable insight and a very thorough report of our current position. We were very impressed with his
honesty and proactive approach. We have only been working together for a few weeks but Prabhats
impact has already been noticeable and we look forward to a very successful future under his guidance.
We would thoroughly recommend the FREE assessment. We know its a clich but you have nothing to
loose and everything to gain.
Kate-Anne, Director SPORTTAPE
EasiLogic
O http://www.easilogic.com/
L 01799 513 668
info@easilogic.com
EasiLogic is an ecommerce fulfilment house. We provide an excellent tailored service; with no minimums or any
set up charges and we specialise in SMEs and Startup businesses; making fulfilment affordable and accessible.
Services we offer include: Warehousing, Pick & Pack, Order & Stock Management, MultiChannel Support, &
Dispatch. We also have established eBay & Amazon accounts which our clients can sell through, making the
whole process of MultiChannel sales simple. We do not have complicated pence per action charges but simple to
understand, sale linked pricing, so you always know what you are being charged; there are no nasty surprises or
charges for services you dont need.
Voted Supplier of Year 2012 by one of our clients, we understand how precious your stock is and know what it
takes to provide a great service.
So, if you are spending too much of your time working in your business (packing orders / going to the Post Office
/ waiting for couriers) and not enough time on your business please get in touch We can very quickly help your
business work more efficiently and cost effectively.
eBay Radio
O www.eBayRadio.com
L Radio call-in number: 888-RADIO-30 (888-723-4630)
Skype call-in number: USA 888-723-4630
O Show times: Tuesday: eBay Radio: 11AM - 2PM PT
O Show times: Tuesday: eBay Radios Ask Griff & Lee: 11AM - 1PM PT
Produced by veteran broadcast consultants Voicemarketing Radio Network, eBay Radio is the official radio voice
of eBay worldwide.
Hosted by Jim Griff Griffith, eBays Dean of Education, and co-hosted by entrepreneurial radio veteran Lee
Mirabal, eBay Radio is designed to help you become a more successful seller and better entrepreneur, with a
focus on achieving and maintaining Top-Rated Seller status.
Live online broadcasts at eBayRadio.com
Archived shows accessible 24/7 for listening or download
Available via iTunes, RSS, and your mobile device
Exclusive one-minute tips from the community
eBay Radio Seller Resource Center: Seller Tools & Services, Sellers Groups Directory, Seller Bookshelf, and
Advice for the Entrepreneur
Tuesdays: eBay Radio features interviews with eBay and ecommerce experts, Top-Rated Sellers, and eBay team
leaders along with eBay news and updates, your calls, and live chat.
Thursdays: eBay Radios Ask Griff & Lee features your calls with your questions and comments plus eBay news
and live chat.
Tuesday: eBay Radio, 11am-2pm Pacific Time (-8 GMT)
Thursday: eBay Radios Ask Griff & Lee, 11am-1pm Pacific Time (-8 GMT)
Call toll free: 888-RADIO-30 (888-723-4630) or Skype USA 888-723-4630.
Go to www.eBayRadio.com and click Listen Live or Archives on Demand.
Elizabeth Hitchins
& Title: Freelance E-commerce Consultant and Developer
O http://kidsontalks.com/kidsonworks
L 07435 972407 / 01384 412958
work@kidsontalks.com
Freelance e-commerce and marketplace consultant based in the UK, specialising in e-business management
which includes e-commerce site management and marketplace management such as eBay and Amazon.
Domestically and internationally.
Main services include:
Inventory management
Sales management
Pay per click management
Design contracting including eBay design
Search engine optimisation
eBay business management
Website content and maintenance
Web development
E-commerce implementation, advice and strategy
Third party tool implementation for multichannel trade
Project co-ordination and management (including design and solution development)
Recruitment and trade fairs
Project development
Event organisation and delivery
Business support and administration
E-commerce training online and in person
Over 12 years experience in the e-commerce industry working with SME and enterprise online retailers, in
Europe and America. References and examples of work available on request. Rates quoted per hour, small and
large projects considered. No minimum spend or contract length.
eSeller Solutions
O www.esellersolutions.com
L 0843 2899 787
info@esellersolutions.co.uk
We are a UK-based company specialising in the development of cost effective professional eBay designs and
websites, as well as Amazon Webstores, Facebook, YouTube and Twitter Pages. We also offer bulk item revision
and upload services.
eSeller Solutions are also one of the first in the UK to offer a bespoke eBay and SEO consultation services; working
alongside seasoned eBay and search marketing specialist and freelance writer and founder of NetSeek.co.uk,
Mark Buckingham, we can now provide a range of training solutions clients from telephone support to onsite
group training sessions, presentations and workshop.
We take a deal of pride in the service we offer, but dont take our word for it, this is what some of our customers
say:
Right from the start building our website and eBay shop, eSeller solutions have been professional
creative, positive and very quick. Delivered everything that they promised and more. The aftercare
service is really professional and they have been really supportive in helping us build our business
Charlotte @ www.eatonshabbychic.co.uk
eSeller Solutions designed our eBay template. After increasing sales by over 50%, I thought I would
give them a bash at doing our website. Our turnover on the website is now 3-fold our eBay turnover!!
5*****plus
Tim @ www.thelighting-company.co.uk
Firepages
O www.firepages.co.uk
L 01427 811611
sales@firepages.co.uk
At www.firepages.co.uk we offer fixed price ecommerce websites and associated internet services. We are also
the cheapest in the UK for .co.uk domain name registration.
Our websites are easy enough to use whilst coming with all the functions you would need to start to trade online,
with a clean, professional and good looking website from day one.
We manage all technical and hosting aspects, leaving you more time to administer and promote the shop, and if
you are in a hurry we can launch a site within 7 days.
SEO wise, we believe that the best person to promote and market a site in the search engines and to prospective
customers is the site owner. To help search engines understand your content, our sites come with the elements
required for best practice and then some more. As search evolves, so do we and we can react very quickly to keep
you up to date.
We can provide testimonials and references from other eBayers who have trusted firepages for many years and
you can also browse our portfolio to see a sample of our recent websites.
Choosing who to trust as your website provider is a big decision. Established for over 8 years, we still answer the
telephone for support and general assistance queries.
Inventory to eBay
O www.transforming-data.com
L +44 0844 414 6386
info@transforming-data.com
Inventory to eBay
Suitable for Small, Medium or Large volume eBay businesses looking to expand their volume of Product Listings
without fully outsourcing. Typical users who benefit from an automated approach to creating bulk product
listings for eBay, include but not limited to:
1. General Seller wanting to expand their volume of listings
2. Manufactures/ Wholesalers who want to Sell Directly on eBay in Volume
3. Seller with Specific Multi Variation Requirements
4. Sellers listing whole Product Catalogues
5. Drop Shippers with Multiple Suppliers and Multiple Product Catalogues
6. Drop Shipping Providers wanting to offer eBay compliant Catalogue files to Resellers
Formats Supported: File Exchange, Turbo Lister, Selling Manager Pro and BlackThorne
What We Do
We streamline the Bulk Listing process by automating the mundane and repetitive task of listing preparation for
eBay.
We remove the burden of manual data entry and file formatting by automating the process of turning product
data from spread sheets, data base exports, product feeds or catalogues directly into eBay listings formats (File
Exchange, Selling Manager Pro, Turbo Lister, BlackThorne).
Inventory to eBay solutions differ from generic product feeds for eBay; acting as a true automation solution and
incorporating marketplace business rules, allowing for accurate manipulation of data to fit eBays requirements.
How it Works
The 4 Step Approach for Turning Data into Listings
1. Send your Files for Bulk Listings Conversion in CSV,XML,TAB, TXT Spread Sheets, PIPE Delimited and other
file formats.
2. Receive back ready Formatted Files, with both regular and multi-variation listings for Import into eBay
Sellers Tools
The Benefits for Sellers
Simplified and Streamlined method of getting your goods to market in bulk, quickly with accuracy
Removal of time and resources, lowering overhead costs (computers, staff, software licences)
Hosted Cloud solution, accessible on a 24/7, 365 Days a year basis
No change to your existing business processes or additional training required
Lower Listings Costs with fully Automated eBay Multi Variations (automatic product variant matrixs are
created for selected items File Exchange and Selling Manager Pro)
Use Smart Calculations to automatically set percentage increases and discount rates for eBay features
such as Buy It Now Price, Best Offer, Shipping Discount, etc.
Automatically Convert Internal Codes or Catalogue Codes into eBay Specific Codes
What are the Costs
The Inventory to eBay solution is based on the Pay-As-You-Go model. There are no subscription costs or on-
going monthly service fees. We only charge on the total volume of data transformed.
To see how Inventory to eBay can streamline your existing Bulk Listing process and create free bulk listings, please
visit us at http://www.transforming-data.com/test-drive-inventory-to-ebay or email info@transforming-
data.com requesting your Test Drive pack for either Multi Variations or Turbo Lister and start automating your
Bulk Products listings conversions today!
Trial with Free Bulk Listing Conversions
To see how Inventory to eBay can streamline your existing Bulk Listing process and create free bulk listings, please
visit us at http://www.transforming-data.com/test-drive-inventory-to-ebay or email info@transforming-
data.com requesting your Test Drive pack for either Multi Variations or Turbo Lister and start automating your
Bulk Products listings conversions today!
For more information please visit us at www.transforming-data.com
James & James
O http://www.ecommercefulfilment.com/
L +44 (0)1223 967 910
enquiries@doublejames.com
James and James offer easy to use fulfilment services for businesses large and small. Whether you sell on
one marketplace or three, James and James gain their clients positive feedback from buyers, higher sales and
increased administrative efficiency.
Orders are retrieved automatically from any marketplace or shopping cart. The moment they are placed the
orders are picked, packed and despatched the same day.
Multiple channel sellers can view all their orders status live in their personal secure portal. James and James take
care of all aspects of the fulfilment process so clients can concentrate on generating sales.
Benefits
Fully automated no need to update orders, or even log in to your channels
Completely secure we never know your passwords and cannot to your accounts
Same day processing and fast delivery to your customers giving excellent customer feedback
Preferential postal rates and professional packaging with your name on it
See all inventory levels accurately and in real time
Live reporting and alerts enable faster decision making
The warehouse software has been specifically created for the task of eCommerce fulfilment. Multiple checks
and barcode scanning ensure that we have a extremely high pick and pack accuracy that ensures orders are
despatched correctly the first time every time.
James and James provide real time inventory reports so you will never be oversold coupled with automatic
inventory alerts which uses clients lead times, rates of sales and historical sales data to calculate when its time
to order more stock.
Jane Bell
& eBay Specialist Consultant
O http://www.JaneBell.co.uk/
L 0115 7149996
eBay@JaneBell.co.uk
Are you baffled by eBay? Wondering if eBay can be profitable for your business? Is eBay just not working the way
you think it should? Do you want to understand more about how to improve your sales by getting higher in eBays
Best Match search? Do you have an existing business that wants to expand online or do you already have an eBay
business needing to streamline your processes and boost your sales?
An eBay Top Rated Seller, Powerseller; eBay Business Client Account Manager trading since 2002. One of the
premier eBay Specialist Consultants in the UK known by many as The eBay Anorak. A time served, eBay trained
Education Specialist providing an eBay for business consultancy service for the UK.
On site eBay Consultancy visits with additional and continuous support where required. One to one coaching via
secure screen sharing/remote software available all bespoke to your business needs, listing service also available.
No PowerPoint, no set script just honest time served knowledge of eBay and its processes. All work and advice
tailored for you and your business, one size definitely does not fit all!
Call the @eBayAnorak
John Pemberton
gmdcgloballtd
pemberton.john@gmail.com
Skype: givemedesignerclothes
John is a high caliber marketing professional, with over 15 years experience in FMCG, and 9 years specifically
running a 1m+ online business.
Key skills: multi-channel management; Linnworks expert; all aspects of international selling; customer
service / CRM; supplier relations; inventory management; margin maximisation; pricing; competitor analysis
and automation; social media maximisation; obtaining bank funding via EFG; business planning/cash flow
management; aspects of VAT.
John has been featured in many national press articles, and is happy to assist new and established businesses.
Multiace
O http://www.multiace.com/
Multiace.com is a tool designed by eBay sellers for eBay sellers to make the process of compiling ebay item
specifics as pain free as possible.
Listing products and creating item specifics can be an extremely laborious process. Multiace.com provides a
platform that simplifies this process. After loading your product file to our system you are presented with a 3
stage system:
Stage 1: Assign the product a category (if not already included in the product file)
Stage 2: Amend the title and description (if necessary)
Stage 3: Complete the item specifics applicable to the product category
This process is repeated until all the products included in your product file are completed. Upon completion, you
can download the results in csv format, merge with your existing product information and load to eBay using
your favoured listing tool.
A free account is available alongside a range of paid options for clients requiring greater resources. We also offer
a full completion service where we complete item specifics for you.
A demo version of the tool is available at http://www.multiace.com/item_specific_demo_tool.php.
As a special introductory offer to Tamebay readers, we are offering 250 FREE credits, worth 62.49, to the first
50 accounts setup via the link http://www.multiace.com/tamebay.
myParcelDelivery.com
O http://www.myparceldelivery.com/
D @myparcel
D myParcelDelivery
FREE Award Winning eBay Shipping Software and Discounted Courier Services from
myParcelDelivery.com
myParcelDelivery.com provide award-winning, free eBay shipping software, complimented with heavily
discounted parcel delivery rates with all major courier service providers. Our market leading delivery software
and dedicated account management for all customers make myParcelDelivery.com a perfect shipping solution
for any size of eBay shop! Whether you send 1000 parcels a day, or one in a life time we have the right solution
for you.
The eBay Shipping Software What is It?
Our eBay shipping software is designed to take the manual process of booking deliveries for each and every eBay
item away. Our intuitive software automatically downloads all of your eBay item images, descriptions and eBay/
PayPal delivery addresses making the delivery aspect of your eBay shop a doddle! Our instant live parcel tracking
means you can rest easy and know your 100% feedback will stay intact as deliveries are made on-time, every time!
Our software is absolutely free to use too! Just click on the following link to activate your account in less than 10
seconds http://www.myparceldelivery.com/ebay.aspx
Discounted Delivery Rates How Much Can You Save?
Our policy is simple the more you send, the more you save! Our website offers heavily discounted parcel delivery
rates with all major couriers, and if you send over 10 parcels per week, we can offer you a bigger discounted rate
based on the number of parcels you send (which can be up to 70% cheaper than going to the couriers direct)!
For more information about how our services could save you money, contact us today on 0844 259 0011 or email
us at RSE@myparceldelivery.com and dont forget to mention that you came from TameBay!
Why not try out our delivery services instantly today with 10% off your first order using this discount code: TB10
Just go to www.myparceldelivery.com and book a delivery NOW!
P4D | Parcels for Delivery
O www.p4d.co.uk
L 01295 267200
sales@p4d.co.uk
P4D is one of few official resellers partnering with the largest courier networks in the world, offering major
courier services at discounted prices. They offer the cheapest service for air freight to the US and pallet import/
export, and save eBay sellers thousands on parcel and pallet delivery to the UK, Europe, and international
destinations, by road, air and sea.
P4D is listed on Money Saving Expert and The Good Web Guide for low prices and ease of use. They have shipping
software designed for eBay sellers, which makes light work of downloading sales information, addresses,
organizing delivery and tracking eBay orders: www.p4d.co.uk/ebay.
There are designated contacts for business accounts, international shipping and pallet delivery at P4D, which
is headed up by an Internet expert who understands ecommerce. Software systems are priority, built in-house
they are constantly evolving and also used for good: you can carbon offset your delivery or Round Up Your Pound
for charity.
In 2012 P4D introduced a convenient late-night Drop Off service and sea freight options. In 2013 they hit the
Mobile market hard and introduced a new service for bulky items. Email sales@p4d.co.uk for more information.
Social media links are at www.p4d.co.uk/contact.
PackVERTISE
O http://www.packvertise.co.uk
L 020 3239 7922
info@packvertise.co.uk
PackVERTISE is the network for insert marketing and connects advertisers and online sellers, helping sellers to
earn money with package inserts and enabling effective and targeted marketing for advertisers.
PackVERTISE shipping partners are eBay PowerSellers & Top-Rated Sellers, who want to add package inserts to
their shipments. Our partners also sell on Amazon Marketplace, via online stores or other sites.
Participation in the network is always free for sellers and the inserts will be delivered to you for free with a payout
between 2-4p per insert. Sellers can add up to three different inserts per shipment, the average remuneration
is about 6p per parcel. Inserts provided by PackVERTISE are attractive rebate coupons or samples and are valued
by buyers.
Only the best and most reliable sellers are part of the PackVERTISE network: PackVERTISE examines every partner
before approval (eg. review of shops or seller profiles; audit of shipping volume; etc.) and runs regular checks (eg.
test purchases).
If you are a seller on eBay, Amazon or have an Online Store, you can earn money with package inserts for your
shipments. In addition to paid inserts, PackVERTISE offers free services for sellers, like the DSR-Flyer for eBay,
which can help improve feedback ratings.
Read more here: www.packvertise.co.uk
Remove the Background
O www.removethebackground.co.uk
uk@removethebackground.com
L Freephone: 0800 048 8192
Save Time And Sell More With Great Looking Product Images
Trusted by thousands of retailers and marketplace sellers, Remove The Background is the worlds
leading product image editing service.
We love to remove backgrounds, crop, resize, add shadow, combine images (and much more) so you get the
perfect result every time. We have massive capacity, can deliver within 24 hours and well do all the hard work for
you at a ridiculously low price leaving you with more time and resources to grow your business.
Why Use Remove The Background?
100% web-based instant quote
Prices starting at 0.59 per image
No contracts, no minimum order volume
Invisible mannequin effect service for apparel sellers
Custom eBay and AMAZON services - image approval guarantee!
FREE TRIAL!
Stuff U Sell
O http://www.stuffusell.co.uk/
L +44 203 280 8241
stuffusell@stuffusell.co.uk
Stuff U Sell is the UKs leading eBay Trading Assistant, offering an end-to-end selling service for businesses and
individuals. Founded over 8 years ago, the service was designed both to remove hassle from the selling process
Stuff U Sell can collect, sort and store all goods up for sale as well as getting higher prices.
With over 100,000 feedback and a sales record of over 6m sold for clients, research shows that Stuff U Sells
deep knowledge of the marketplace and reputation can get sellers upto twice the price that novice sellers get
for identical items effectively more than covering the cost of commission in some cases.
Stuff U Sell work principally on commission and dont charge for storage, cataloguing or photography so their
incentives are fully aligned with the seller to get the highest prices. If you fancy finding out more about the no-
hassle way to sell on eBay, send an email to stuffusell@stuffusell.co.uk or call 0800 046 1100 for a no obligation
chat.
The UK Online Seller Meetup
O meetup.com/onlineselleruk
Join The UK Online Seller Meetup
At iwoca, we love the online seller community. However, ecommerce can be a lonely business. Thats why we
decided to take things offline and invite fellow online sellers for a beer (or two).
The meetups have brought together hundreds of sellers from across the country. Two or three industry experts
kick things off with short presentations, but most importantly you can chat with fellow sellers. Ecommerce
authorities such as Chris Dawson from Tamebay, Artem Verovenko from Linnworks, James Hardy from Alibaba
and Anthony Trollope from The Wholesale Forums are regular guests. Also eBay reps have been spotted at some
of the meetups.
The meetups take place in London, Birmingham, Manchester and Bristol on a regular basis. Theyre not formal
conferences its all about meeting other sellers and sharing experiences. Come and join us for a drink and see
for yourself.
Go to The UK Online Seller Meetup Group for details it would be great to meet you.
Trojan Etail
O http://www.trojan-electronics.co.uk
L +44 1792 892221
sales@trojanelectronics.co.uk
Trojan etail offer multichannel market place managed services for retailers, manufacturers and distributors
allowing them to concentrate on their core activities whilst empowering them to take advantage of growing
marketplace sales.
Trojan etail offer a range of services from store implementation and optimisation across multiple countries
through to a fully outsourced managed service including warehouse and logistics.
Our Range of services can include any or all of the following
Implementation on multiple marketplace sales channels including eBay, Amazon, Rakuten & Pixmania
Multi Lingual Pan European store implementation
Search Optimisation and professional product templates
Pre & Post Customer services
Warehousing include stock management, insurance, pick, pack & dispatch
Competitive UK, Pan European and Global logistics including returns.
Customer Returns management
Trojan etail have a wealth of experience in working with major retailers and manufacturers who have entrusted
Trojan not only to look after their brand but also their customers. Across all our managed stores Trojan continues
to deliver industry leading customer satisfaction and service delivering in excess of 30 million annual sales this
year alone.
Company Overview
Over 10 Years successful trading
100,000 sq ft modern facilities expanding to over 150,000 within 12 months
Dedicated, motivated and well trained UK based workforce
Award winning certified business: The Sunday Times Fast Track 100, FastGrowth 50 Wales for 6 years,
Investors in People, ISO 9002:2000
vzaar
O http://vzaar.com
L UK: +44 207 820 6280
L US: 1.877.831.7110
D twitter.com/vzaar
vzaar provides video hosting for businesses that need their videos to do more than just play. Created and
designed for those who understand the power that video has online, vzaar is the go to video hosting solution for
companies who want to promote their brand and products, monetize their videos and build an effective online
video strategy.
With its wide range of powerful features, vzaar enables businesses to brand videos with company logo and text,
customize the player, securely embed videos on their site, and more all from one easy to use interface.
However your business uses video, vzaar has the tools you need to get the job done. Simply upload your videos
and vzaar will format their content for audiences across the globe to ensure they are playable on every device on
the planet.
Founded in 2007, vzaar has offices in London, UK and Boston, MA. With over 1800 users across six different
continents, vzaar is a proven business solution and counts film director Oliver Stone among its investors.
To get started simply visit http://vzaar.com and register for your 30 day free trial.
WatchCount.com
O WatchCount.com
Free eBay Pulse Replacement Tools
eBay retired its long-standing and popular eBay Pulse tool in September 2012. We offer easy, fun, and free
replacement tools over at WatchCount.com that do just what Pulse did and even with a few extra bells n
whistles.
TOP EBAY SEARCHES See most popular eBay search terms and keywords that shoppers are using on eBay,
in most any category.
MOST WATCHED EBAY ITEMS See how many people are watching top-watched eBay items.
We also boast a few other handy eBay search tools, popular with both eBay shoppers and sellers, such as:
AUCTIONS WITH NO BIDS, BUT ENDING SOON eBay auctions with zero bids, but ending soon, can contain
hidden bargains overlooked by most eBay shoppers and thus available at opening-bid prices, potentially
available to purchase and re-sell.
Thanks for visiting us!
WatchCount.com
WIDShop
O widshop.com
L +44 (0)1384 372511
info@widshop.com
THE eBay design solution for 2013!
WIDshop covers the entire store experience, item list pages, item template and store homepage, with an intuitive
way to display custom page information.
It has a design structure which stems from User Experience / User Interface root principles to provide an
uncomplicated shopping experience for all types of buyer. The idea is to simplify the buying process, catering for
both browser and specific shopper types from varying demographics.
WIDshop is not just compatible with touchscreen devices, it is optimised specifically for them.
Increase sales
iPad optimized, no flash
Filter navigation (search based on attributes)
Dynamic results (quick, targeted shopping experiences)
Integrated images with zoom or service xxl view
Free text search and filter search results with dynamic navigation
Additional traffic through social media
Reduce costs
Dynamic Filternavi with API connectivity
Intelligent cross selling integrated
Adaptation of the store by customer info pages
Quick project, quicker ROI
eBay store workload reduced
Further advantages
Compatible with all listing tools
Compatible with all international eBay marketplaces
eBay certified
Personal manager
UK Case study: http://stores.ebay.co.uk/golfbase
Client list: http://widshop.com/en/clients/
More Details: http://widshop.com/en/virtual-tour/
WisePricer
O www.wisepricer.com
L US: 1.855.469.4737
L Israel: 072.272.3801
D wisepricer
D wisepricer
Pricing and repricing Amazon style
Congratulations, you have made the decision to sell on Amazon! Now for the fun parthow do you price your
product? Pricing your product on Amazon is a complex process, and this can be further complicated if you also
have your own online store you may end up competing with yourself. So, how do you price, and then how and
why would you reprice?
Let us begin by outlining a few key components about selling on Amazon that are different from your typical
online store. In Amazon, the first and only thing most people notice is price (at first glance). There are no different
designs, no themes, nothing to differentiate you from your Amazon competition except price at first glance. A
second look does reveal differences beyond price, specifically ratings. As an example, two sellers have the same
product at the same price but have notably different rankings and reviews who would you buy from? (Positive
reviews and rating are a topic we will leave for a different time.) Additionally, if you have ever browsed on Amazon
for a specific product, you will have noticed that the pricing changes often sometimes as often as every few
minutes. Regular online stores do have price fluctuations, but nothing as frequent as Amazon does.
Before listing your product you should know what the price range for it is on Amazon (a quick check within Amazon
will show you the range). As we noted above, people notice prices on Amazon and usually little else. You need to
set your price at a level that gets you noticed. If you cannot afford to match the lower end (if not the lowest) price,
then Amazon may not be the best place for you to be selling that particular product. {While it is possible to be a
successful seller on Amazon without always having the lowest price, we will discuss that topic along with ratings
and rankings in an upcoming post.} On that note, if you do have your own online store, you should not usually be
selling identical products on Amazon. You will need to be far more aggressive with your Amazon pricing than your
store. Products that you can afford to price aggressively low are better suited to Amazon, where the high traffic
volume can make up for smaller margins. Items that you cannot afford to sell on such reduced profit margins are
better suited to your online store where you can differentiate yourself on factors other than price.
What causes such rapid pricing fluctuations on Amazon, and how can you effectively compete in such a
dynamic market? More and more Amazon sellers are using automated pricing software (Amazon itself also uses
automated algorithm based software but our focus is on third party sellers, not Amazon itself). This software
monitors and tracks the pricing for the specific item and adjusts it (usually automatically) based on any number of
triggers. It is usually these programs that cause the rapid price fluctuations we often seen in Amazon. How can
you use this to your advantage? You need to ensure that you have access to accurate up to the moment pricing
information. Having the information is only half the battle, you need to able to use that data effectively and
respond dynamically to sudden shifts and changes in your target market. How are you using your data? Does your
current pricing model allow you to respond dynamically, at any time and from anywhere?
To learn more about collecting pricing data, and how you can implement your pricing strategy utilizing your
market data, we invite you to contact us here at www.wisepricer.com pricing solutions is what we do
eBay & eCommerce Tools & Services Guide 2013 174 eBay & eCommerce Tools & Services Guide 2013 174
Accounting ......................................................... 175
Apple Solutions .................................................176
Buying .................................................................. 177
Consultancy .......................................................178
Cross-Merchandising ......................................179
Design Services ................................................ 182
Email Management ......................................... 184
Finance................................................................ 185
Full-Service Management ............................. 186
Marketplaces .....................................................187
Mobile ................................................................. 188
Monitoring ......................................................... 189
Multi-Channel Management ........................ 190
Networking & Meet-Ups ............................... 195
Payment Services ............................................ 196
Picture Management .......................................197
Product Sourcing & Drop Shippers ............ 198
Research ............................................................ 200
Shipping .............................................................202
Trading Assistants .......................................... 206
Translation ........................................................ 207
Video .................................................................. 208
Website Hosting & Webstores .................... 209
Tamebay Directory 2013
Accounting
Managing your sales on eBay is complicated enough, but you need to manage your cash flow, profits
and tax. Using an accounting tool which is integrated with eBay and can plug into PayPal and other
marketplaces can make your tax returns simple as well as enabling you to produce profit forecasts
and manage your cash flow effectively. An investment in these tools can also significantly cut your
accountant costs.
Attandra T-HUB http://www.atandra.com/ecommerce-quickbooks-integration-with-thub.html
Order Manager solution designed to integrate your Amazon, eBay, Yahoo and ecommerce stores with QuickBooks
and shipping services.
Aucsys https://www.aucsys.com/
Automated, 100% Accurate eBay bookkeeping.
Back Office Live for eBay http://www.mtiretail.com/
eBay and Prostores back office management.
FreeAgent http://www.freeagent.com/
FreeAgent lets you manage your expenses and invoices, automatically chase payments, import bank statements
and explain transactions, submit estimates/proposals, manage expenses and view real-time cash flow.
KashFlow http://www.kashflow.com/
KashFlow is an incredibly easy to understand accounting system for UK small businesses. No accounting
knowledge required. And our free trial really is free no credit card needed.
Outright http://outright.com/
Automatically record and organize all your income and expenses from PayPal, bank and credit cards and import
scanned-in receipts and cash expenditures.
SageFire KeepMore.net https://www.keepmore.net/?page=ebay
Automatically import all of your eBay transactions every hour and allocates them as income or expense for you.
Teapplix http://www.teapplix.com/how/quickbooks.html
Manage your PayPal transactions directly from my eBay. Automatically match eBay and PayPal transactions,
compare paid amounts and postal codes from one place.
Tradebox http://tamebayguide.com/2013/tradebox
Tradebox is a Sage Certified desktop application, designed to integrate online marketplaces with Sage Instant
or Sage 50 Accounts and provide retailers with the ability to effectively Manage, Control and Account for their
online sales.
Zed Systems http://www.zed-systems.com/
Products designed to make getting information in or out of QuickBooks as easy as possible.
Apple Mac Products
If you use an Apple Mac, youre probably frustrated that many eBay tools are built for Windows only.
Here are some of the premier products designed just for you and guaranteed to work on your Mac.
AuctionGenie http://auctiongenie.luxcentral.com/
Apple Mac solution to manage selling, buying, tracking, and related activities for eBay.com.
eLister http://blackmagik.com/elister.html
Apple Mac eBay auction utility which lets you create your auction listings offline, at your own convenience.
Garage Sale http://www.iwascoding.com/garagesale/
Apple Mac full-featured client application for eBay edit to enable you to track and manage all your auctions with
one single application.
iSale http://www.equinux.com/us/products/isale/index.html
A simple, easy to use app for eBay to create compelling layouts and professional designs in a drag and drop
interface.
Buying
eBay isnt just about selling, if you want to buy smart there are a range of tools available varying
from aids to hunting down the bargains, finding items which have been misspelt, locating items
local to you through to sniping tools to enable you to place your bid at the very last minute.
AuctionGenie http://auctiongenie.luxcentral.com/
Apple Mac solution to manage selling, buying, tracking, and related activities for eBay.com.
AuctionTamer http://www.auctiontamer.com/
AuctionTamer is a customized tabbed Internet browser with a built-in auction item watch list for international
eBay sites.
Auction Sniper http://www.auctionsniper.com/
eBay sniper that automates the process of placing your eBay bid in the closing seconds of an auction.
Fatfingers http://www.fatfingers.co.uk/
Find mis-spelt items on eBay.
SearchDome http://www.searchdome.com/
Free eBay automation search tool for active eBay buyers.
Consultancy
Looking for support to take your eBay business to the next level? Seek the advice of a specialist.
There are all sorts of people who can offer you help and advice. Here are some people we know
from Tamebay.
Al Gerrie http://www.algerrie.com/
Huge technical, commercial and international trading experience, providing bespoke solutions and implementing
leading 3rd party tools such as EsellerPro and ChannelAdvisor. An eBay ambassador and industry expert. Full and
managed services provider and consultant to major brands, wholesalers and retailers.
Andrew Milburn http://myauctionempires.com/
We tailor each of our eBay Consultancy packages to suit the different needs of our clients. We are able to work
with individuals, groups, charities and business. If you have items you would like us to sell for you, please phone
us on 07582 889 050 or email info@MyAuctionEmpires.com.
Arcasmia eCommerce Consultancy http://www.arcasmia.net/
I can show you how to streamline and grow your existing eBay & Amazon operations, or easily bolt-on online
selling to your existing bricks and mortar business. Mark Norton 07769 555699
As Was http://www.aswas.com/
As Was have been helping their clients maximize the potential of eBay since 2001.
DaytoDayEbay http://daytodayebay.wordpress.com/
Prabhat Shah at DaytodayeBay aims to educate sellers with unique online practical experiences. It focuses on
building strategic partnership and helping you grow your online business through Muli-Channel Sales; eBay,
Amazon & Rakuten Play.
eshopbooster http://www.eshopbooster.co.uk/
eBay and e-Commerce tools, help and resources.
Elizabeth Hitchins Freelance E-Commerce Consultant & Developer
http://kidsontalks.com/kidsonworks/
Freelance e-commerce and marketplace consultant based in the UK, specialising in e-business management
which includes e-commerce site management and marketplace management such as eBay and Amazon.
Domestically and internationally.
Future Clients Marketing and Training http://www.fc-training.co.uk/
Magento End User Training learn practical skills to run your Magento store.
0800 644 0216 | emailus@futureclients.co.uk
Garry King http://www.garryking.co.uk/
One to one or group tuition from three hours minimum with full telephone support available from an eBay
Education Specialist.
Happy Crocodiles http://happycrocodiles.info/
Happy Crocodiles helps individuals and businesses sell on-line by providing and setting up affordable and easy to
use On-line Solutions, with Auto-pilot, that links together and automates much of the technical admin required
to run multiple website shops, eBay accounts and Amazon stores.
Jane Bell - eBay Specialist Consultant http://www.janebell.co.uk/
An eBay Top Rated Seller, Powerseller; eBay Business Client Account Manager trading since 2002. One of the
premier eBay Specialist Consultants in the UK known by many as The eBay Anorak. A time served, eBay trained
Education Specialist providing an eBay for business consultancy service for the UK
John Pemberton http://uk.linkedin.com/in/gmdcgloballtd
John is an expert with Key skills in multi-channel management; all aspects of international selling; customer
service / CRM; supplier relations; inventory management; margin maximisation; pricing; competitor analysis
and automation; social media maximisation; obtaining bank funding via EFG; business planning/cash flow
management; aspects of VAT.
Matthew Ogborne http://lastdropofink.co.uk/
My name is Matt and my love is eCommerce and helping small & medium sized businesses succeed online with
the on-line marketplaces like eBay & Amazon.
Mark Buckingham: eBay Business Training & Consultation
http://www.netseek.co.uk/ebay-training.html
An experienced eBay Education Specialist, eCommerce workshop provider and freelance writer, Mark offers
onsite and remote consultation and training tailored to your precise requirements.
The Home Run Guide http://www.homerunguide.com/
Easy to use e-book that will help you separate the junk from the profitable treasures at garages sales, estate
sales, rummage sales and thrift stores.
Trademerchants http://www.trademerchants.com/
eBay Consultancy to help new and existing sellers sell on eBay. We advise on strategy and implementation and
sales processing.
Cross Merchandising
Dont just sell one product to your customers; sell multiple products with cross merchandising Make
sure that your buyers know what else you have to offer and give them incentives and discounts to
buy from you again.
AuctionFB http://www.auctionfb.com/
Free tool to enable you to display your eBay feedback on your own website.
Auction Nudge http://www.auctionnudge.com/
A free tool that allows any eBay sell to display their listings and other eBay information on their website, blog and
any site where they can include a small code snippet.
Auctiva http://www.auctiva.com/
Auctiva provides you with the tools you need to make selling on eBay easy and profitable. From 1,800+
professionally designed eBay templates, to the cross-promotional Scrolling Gallery, to the easy-to-use One-
Page Lister, start saving you time and increasing your sales with Auctiva.
Ayee Gallery http://www.ayee.net/
Present your complete eBay listings with the cross-promotional tool Ayee Gallery Unlimited.
BayURL http://bayurl.com/
Transforms long, complicated eBay links into small ones.
BidVertiser http://www.bidvertiser.com/
Drive buyers and increase sales by placing an automatically created ad for any of your eBay Items on thousands
of relevant websites.
eBay and Facebook Apps - Froo.com http://apps.froo.com/
Helping you get more online our Froo Apps are global and available for all to use!
As we know, the number one reason to sell online is to make money, and these easy to use Apps help you do just
that; we have five fantastic Apps to choose from, all completely FREE for 30 Days and some for life!
edeetion http://www.edeetion.com/
Use your web pages to promote your auctions, and increase your sells on eBay with an eBay seller widget a
small but efficient web application permanently connected to your eBay seller account.
eTextAlert http://www.etextalert.com/
Put an alert sign-up form directly in your auction listing to give potential buyers an easy way to get a last minute
reminder about an eBay auction item they may want to bid on.
MyStoreMaps http://www.mystoremaps.com/
Boost buyer confidence while building seller credibility with a fun and useful tool for their shopping experience.
Get a MyStoreMap in all your auction, BIN, and store style listings to show where in the world previous buyers
live.
MyStoreRewards http://www.mystorerewards.com/
Offer your own, turn-key, reward program. As long as you accept PayPal payments, in just 10 minutes, any seller
selling anything, anywhere in the world, can use MyStoreRewards to drive repeat sales and grow profits.
PayCodes http://www.paycodes.com/
PayCodes enables merchants to create specific coupon codes that can be given to customers and used towards
future PayPal payments.
Sales in a Click http://salesinaclick.com/?edition=ebay
Drive sales with engaging relevant and professionally produced and written email marketing.
scrolleo http://scrolleo.com/
Create a complete scrolling gallery with just your eBay username. You can use your code immediately in your
auctions and change the design of your scrolleo any time without having to revise any of your eBay auctions.
SellerFox http://www.sellerfox.com/homepage.html?L=1
Range of powerful slideshow galleries for your eBay auctions.
slideLynxx http://www.auctionlynxx.com/
Automatically embed a marketing module which dynamically categorizes your items to improve the merchandising
experience for your buyers.
ZippyQuiz http://zippyquiz.com/
A free tool that allows any eBay sell to display their listings and other eBay information on their website, blog and
any site where they can include a small code snippet.
Design Services
You can have the best products in the world at the lowest possible price, but just like retail shops
spend hours arranging goods to look as attractive as they can, these suppliers can help you design
your eBay shop and eBay listings to give you a professional image and a commercial edge. Design
isnt just about looking good though, with a quality shop and listing design youll find your sales
increase as buyers are tempted to browse through your products and most design include an array
of tools to promote similar items and your top selling products.
Advansys http://www.ebay-store-design.co.uk/
Bring a professional look to your ebay shop & listings with eBay Store design listing tools and cross channel
ecommerce.
As Was http://www.aswas.com/
Founded in 1995, As Was offers full-service and completely custom website design and installation. We take
a marketing firms approach, so every design is from scratch, and created for your companys personality and
image. Our experience includes WordPress, Volusion, Magento, ChannelAdvisor Stores, ZenCart, Vendio Stores,
and many more.
Atwix http://www.atwix.com/
Atwix build and support eCommerce websites powered by Magento
Auction Designs http://www.auction-designs.com/services.htm
eBay store and template and ecommerce design and marketing solutions.
Auction Zealot http://www.auctionzealot.com/
Easy listings with supersize images, captions and free scheduling.
Business Photography http://www.business-photography.biz/
Business Photography manages Photography Portfolios for companies that need high quality imagery.
CreateYourTemplate http://www.createyourtemplate.co.uk/
Our designs are intuitive, funky and completely bespoke. No two are alike our designs are unique. We offer
integrated cross-selling, optimised user experience, multiple languages, product filters and many more features,
even for your eBay shop!
dZine-hub http://www.dzine-hub.com/
Dzine-Hub helps take your business to the next level with a unique custom design to give your eBay store or
eCommerce website the professional touch. Our services are broadly classified into two main streams eBay
Design Services and eCommerce Website Design Services.
ebayshopdesign http://www.ebayshopdesign.com/
eBay shop design, listing design, about me page design, custom page design and logo design.
Ebeezy http://www.ebeezy.com/
Custom eBay store and template design to allow you to make the most out of your eBay business.
esellersolutions http://www.esellersolutions.com/
UK-based company specialising in the development of cost effective professional eBay designs and websites, as
well as Amazon Webstores, Facebook, YouTube and Twitter pages. eSellerSolutions also offer bulk item revisions
and upload services.
eBay & Ecommerce Store Designs Frooition http://www.frooition.com/
Our designs are verified by eBay and delivered to meet eBays current rules and regulations as well as helping to
create and establish your brand on eBay, inspiring massive confidence in your customers, increasing customer
loyalty and presenting rich relevant content through clever design.
Gorilla Commerce http://www.gorillachicago.com/
Magento Partner of the Year A full-service ecommerce agency focused on design, development, marketing and
maintenance of Magento ecommerce channels.
Hara Partners http://www.harapartners.com/
Hara Partners is a creative agency focusing on growing online businesses. Our innovation and experience will
help your company establish its brand online and fulfil its business objectives.
We are specialists in Magento.
Jarilo Design http://www.jarilo.co.uk/
Here at Jarilo we can transform your eBay Store into something that represents your business identity with
minimal fuss and only a small investment.
Just Template IT http://www.justtemplateit.co.uk/
Full solution eBay Advanced store design from logo design to a branded eBay store.
kooki web design http://www.kookiweb.co.uk/
Specialist eBay shop design, e-Commerce and website packages at prices you can afford.
LaunchPad Auctions http://www.launchpadauctions.com/
Custom eBay Store Design and Auctions Design, including templates, flash, and logo design.
PageMage http://pagemage.com/
Free eBay applications to help make your listings stand out and get noticed as well as cross sell other items you
sell to earn more. Both applications are in the Top 10 Most Popular on eBay.
QuartSoft Corp http://quartsoft.com/
Complete range of services in web design and development, graphic and art design, website optimization and
search engine marketing, technical support and maintenance
Sell It Smart http://sell-it-smart.co.uk/
Custom-tailored eBay store and listing design along with websites, business cards, flyers and other print media.
Seller Source Book http://www.sellersourcebook.com/
3000+ Auction Templates for eBay.com & UK with Multi-Quantity Variations and free scheduling. Compatible
with TurboLister.
Steven Rowe http://steven-rowe.com/
Bespoke fully operational Ebay store/3 page website/Facebook page, all for 185.00; including 1 years free
hosting, see our website for details.
VaroLogic http://www.varologic.com/
Webstore and eBay design and management with universal template to create uniform listings
WeAreJH http://www.wearejh.com/
We are JH, a web agency founded in 2008 and based in central Nottingham. Were dedicated to building the best
possible websites we can for each and every client we take onboard. We love working with equally minded crazy
people, those clients that love what they do in business and in life. We wake up each day to develop fantastic
websites, and we love that we get to do that every day.
WidShop http://widshop.com/en/
WIDshop covers the entire store experience, item list pages, item template and store homepage, with an intuitive
way to display custom page information. It has a design structure which stems from User Experience / User
Interface root principles to provide an uncomplicated shopping experience for all types of buyer.
Email Management
Communicating with your eBay buyers efficiently can increase your sales. A CRM (Customer
Relationship Management) tool can streamline questions and answers to your customers and
effective post-sales marketing can bring back previous buyers and turn them into repeat customers.
Auction Contact http://www.auctioncontact.net/
Increase auction sales by attracting new customers and increasing customer loyalty by constantly letting them
know about your merchandise and auctions
Cloud Conversion eCommSource http://cloudconversion.com/solutions
eCommerce platform independent, Customer Relationship Management (CRM) solution available to eBay sellers
to manage all customer service and support operations from a single source and entirely within salesforce.coms
Service Cloud 2.
ezSupport https://www.hostedsupport.com/
Integrated with eBays Ask a question form, ezSupport for eBay is designed to eliminate the many repetitive
questions received by eBay sellers.
iContact http://www.icontact.com/
iContact (email marketing by Vocus) is a leading provider of email marketing software for small- and medium-sized
companies and is available as a standalone product and as part of the Vocus Marketing Suite, which integrates the
power of email with search, social media and publicity technologies in a single, easy to use interface.
ReplyManager http://www.replymanager.com/
ReplyManager is a web-based email management tool created to help online sellers manage high volumes of
incoming email messages automatically. With direct integration to eBay, Amazon templates, and the ability to
support ANY online channel.
Finance
Cashflow is vital for every small business and it isnt always easy. If youre looking for flexible short
term finance for your business then these companies can help.
Currencies Direct http://www.currenciesdirect.com/
Our mission is to provide ease and expertise for our customers, both private and corporate, who want to trade
and travel overseas. Thats what money without frontiers is all about.
EZBOB http://www.ezbob.com/
There is a tremendous need for capital for all businesses. EZBOB is pioneering the way e-tailers can access the
capital they need to grow their business. E-retailers can borrow up to 20,000 for a period of three to six months
and at a monthly rate of 2%-7%. Loans are unsecured.
FairFX http://www.fairfx.com/
FairFX has taken a revolutionary approach to the whole foreign exchange market for both individuals and
businesses. We cut out the middle man and use state of the art technology to execute your orders and get your
money to you.
Funding Circle https://www.fundingcircle.com/
Funding Circle is a marketplace where individuals lend to businesses at a rate that suits everyone.
By cutting out the high costs and complexity of banks, both sides are better off. Funding Circle makes minimum
loans of 5k with a maximum loan of 500k. Investors can lend out from as little as 20 and the gross yield is 9.1%.
iwoca http://www.iwoca.co.uk/
Cash is king. Fast access to finance can give you the edge in an ever more competitive online market. We provide
short-term, small business loans to online sellers. Fast. No hassle, no paper pushing. Full flexibility, no hidden
fees and the customer service you deserve.
Kabbage http://www.kabbage.com/
Tired of dealing with traditional banks and spending weeks trying to get approved for a loan? Kabbage can get
you a Kabbage Advance to grow your business in under 5 minutes. Free to Sign Up, No obligation to take money.
Full Service Management
Sometimes you just dont want to sell on marketplaces yourself. You recognise the opportunity
and the volume of sales that marketplaces can bring but its a distraction from your core business.
Thats where a full service business partner can assist you they can do everything from listing,
customer care, photography, handle marketplace payments and some will even ship your products
on your behalf.
DSN Marketing http://www.dsnmarketing.co.uk/
DSN Marketing are a marketing agency and consultancy that specialise in providing ecommerce solutions for
businesses that wish to enter online marketplaces, or simply just improve their performance. We work tirelessly
to help your business achieve great results on highly competitive online retail marketplaces (e.g. Amazon, eBay),
and have huge experience in the online marketing industry
Genie and the Geek http://genieandthegeek.co.uk/
Genie and the Geek is an ecommerce consultancy business that specialises in building its clients business through
marketplaces such as eBay and Amazon. If you are a retail business and want to develop a strong revenue channel
through these marketplaces, then you should contact Genie and the Geek
imOnline http://www.imonlinegroup.com/
An ecommerce package consisting of a wide range of ecommerce services for different kinds of clients.
Luzern Technology Solutions Ltd. http://poweredby.luzernsolutions.com/
A provider of eCommerce solutions and online Channel Management Services. Luzern enable Manufacturers,
Retailers and Distributors to access new channels including all the main business to consumer sites such as eBay,
Amazon, Play.com new channels such as Daily Deals sites.
Pentagon Interactive http://pentagon-interactive.co.uk/
Pentagon Interactive is a market-leading ecommerce service provider, offering store management expertise
to help retailers sell more on online marketplaces. Our enthusiastic team of 160 e-commerce consultants are
experts in launching and scaling profitable accounts on eBay, Amazon and Rakuten owned marketplaces, not only
in the UK, but also internationally.
Sonuts http://www.sonuts.com/
Sonuts provides managed and full services to its customers and helps them to sell more and more efficiently
on the leading European e-commerce websites, including eBay, Amazon, Rakuten, La Redoute and Cdiscount.
Sonuts also offers bespoke design services for eBay stores and Rakuten SuperBoutiques in France. 50 off
when ordering an eBay design worth 890.
Trojan Etail http://www.trojan-electronics.co.uk/
Trojan etail offer multichannel market place managed services for retailers, manufacturers and distributors
allowing them to concentrate on their core activities whilst empowering them to take advantage of growing
marketplace sales. Trojan etail offer a range of services from store implementation and optimisation across
multiple countries through to a fully outsourced managed service including warehouse and logistics
XS Items http://www.xsitems.com/
Putting our 9 years of online selling experience to good use, we are able to offer a fast, transparent and cost-
effective stock clearance option to retailers, distributors and manufacturers. Where required, we have protected
retailer brand integrity by selling under our own brand, thus avoiding channel and brand conflicts.
Marketplaces
Dont put all your eggs in one basket. There are dozens of marketplaces out there with different
features and strengths, many of which are niche and dedicated to one category or product type.
Check out these marketplaces as recommended by Tamebay readers.
Alibaba http://uk.alibaba.com/
small businesses. The website aims at creating the go-to English-language platform for cross-border trade and
purchases as well as helping small businesses worldwide expand to overseas markets.
Amazon http://www.amazon.co.uk/ http://www.amazon.com/
Amazon Services Europe http://services.amazon.com.uk/
Amazon prides itself on its wide selection, attractive prices and great customer experience. These core principles
drive Amazons business worldwide. Amazons vision is to be earths most customer-centric company; to build a
place where people can discover anything they might want to buy online. Amazon customers everywhere should
be able to get access to a superb selection, great prices and customer experience.
Bubbles http://www.lookupbubbles.com/
BUBBLES is a marketplace that uses the time a consumer is offline and not searching for your products, known as
down time and converts it into up time with increased sales, exposure and other opportunities for your business.
When a person is offline they are NOT searching, they are NOT progressing their search and most definitely they
are NOT buying from your store. Bubbles solution reverses this
eBay http://www.eBay.co.uk/ http://www.eBay.com/
Etsy http://www.etsy.com/
Flubit http://www.flubit.com/
Unlike most ecommerce sites, Flubit does not display product listings. Each buying journey begins with a user
placing a Demand: telling Flubit the exact product they want to buy. In return they receive a private Offer for that
product, automatically created by Flubit which beats the price they found elsewhere
NotOnTheHighStreet.com http://www.notonthehighstreet.com/
Rakuten http://www.play.com/ http://www.rakuten.de/ http://www.priceminister.com/
With over 87,000 sellers globally, merchants are the lifeblood of the Rakutens marketplace businesses. Rakuten
empowers merchants by providing the tools they need to run successful online shops, strengthen customer
relationships and deepen brand identity
Sell on Amazon http://www.amazon.co.uk/soa
Selling on Amazon enables you to reach tens of millions of buyers across all Amazon marketplaces in Europe
UK, France, Germany, Italy, and Spain, through a single Amazon European Marketplaces account for a monthly
subscription fee of only 25 + VAT and no subsequent listing fees.
Shoply http://shoply.com/
Mobile
With mobile tools you can buy and sell directly from your mobile phone or tablet such as iPad.
Whether you want tools to manage your business or simply to scan a barcode from a CD using
your iPhone and list it for sale on eBay in seconds these are the must have apps for your mobile cell
phone or iPad.
iRibbit http://www.iribbit.com/
Search, watch, bid and selling tool for mobile cell phones.
Alterme iPhone Power Seller Tools
http://itunes.apple.com/us/app/ebay-seller-tools/id343505826?mt=8
List an item with the pictures from iPhone Camera or Photo Album, relist the item with one tap and leave bulk
feedback on eBay.
Garage Sale http://www.iwascoding.com/garagesale/
GarageSale touch and GarageSale HD offer all the features you need to get your stuff onto eBay while you are on
the road with your iPhone, your iPod touch or your iPad.
eBay on iPhone http://ebay.co.uk/mobile/iphone.html
eBay iPhone app.
eBay on iPad http://ebay.co.uk/mobile/ipad.html
eBay iPad app.
eBay on Android http://ebay.co.uk/mobile/android.html
eBay Android app.
eBay on Blackberry http://ebay.co.uk/mobile/blackberry.html
eBay Blackberry app.
eBay on Window 7 Mobile http://ebay.co.uk/mobile/windows-phone.html
eBay Windows 7 Mobile app.
Monitoring
Do you want to know when someone leaves you a low feedback DSR? Do you want a text message
when your item sells on eBay? How about a Windows gadget to monitor your eBay activity direct
from your Windows desktop? These tools will keep you in touch with whats happening on eBay.
AuctionMonitor http://www.auctionmonitor.net/
Widgets and gadgets that can help you put your My eBay information in more convenient places, direct access to
the status of auctions listed on eBay from the comfort of your desktop.
BayToGo http://www.baytogo.com/
Stay connected with your sales/auctions on eBay by text message, whether you are on the road, travelling abroad,
in the office or simply roaming around.
Chartixx http://www.chartixx.com/
Only those who know their figures know their business. Knowing your metrics also means having the figures
under control to know how to stay on or get the Top Rated Seller Standard. chartixx is not about research of
marketplaces. chartixx is about knowing your own business and seeing the potentials and risks.
DSR Report http://www.dsrreport.com/
Detailed free DSR report to show which items provide the best DSR scores, how many of your buyers left you 1s
or 2s and a breakdown by country.
DSR Watch http://dsrwatch.com/
Get a Detailed Seller Rating report by entering an eBay sellers user ID.
Handclicked http://www.handclicked.com/
HandClicked is a powerful analytics solution for eBay that provides comprehensive insights on shop and listing
performance, engagement and visitor behaviour.
High Volume Seller http://www.highvolumeseller.com/
Alerts Pro for eBay Instant SMS alerts to your phone when you get bids.
Feedback Pro Feedback Pro reminds customers to leave feedback and alerts you when they do.
WWW Domain 4 My Store Get a WWW .COM pointed at your eBay Store or items.
Multi-Channel Management
These are genuine tools for rapid deployment and growth. Much of the every day activities
of an ecommerce seller are mundane and repetitive and there comes a time when managing a
multichannel retail business across eBay and other online marketplaces and webstores becomes
too labour intensive to be commercially viable. Management tools allow sellers to handle large
volumes of listings and sales by automating many processes and allowing you to concentrate on
building profits.
1stoporders.co.uk http:// 1stoporders.co.uk/
You can use One Stop Order Processing to manage orders from your internet shops. Our software allows you
to manage all of your orders in a single place and lets you access your orders from anywhere on your Local Area
Network. You can quickly and easily take all orders from being received to being despatched, deal with customer
queries and manage your stock.
247 TopSeller http://www.247topseller.co.uk/
MultiChannel ecommerce solution for eBay, Amazon, Play, Pixmania and webstore.
4SELLERS http://www.4sellers.de/
Complete inventory, accounting and logistics with multi-channel distribution through marketplaces such as
eBay, Amazon or Yatego.
AdLister http://www.ad-lister.co.uk/
An advanced content management tool that controls an eBay store or your website.
Aerolister Pro http://www.aerolister.com/
eBay compatible automatic relisting, selling and feedback sending application.
Afterbuy http://www.afterbuy.de/
MultiChannel marketing, logistics, payment, communication and webstore solution.
AntListing http://www.AntListing.com/
AntListing is an all-in-one Solution for ebay sellers.Its Features include:Create Listings,Free Scheduling,Reply
Messages,Manange Orders,Image Hosting.
Appeagle https://www.appeagle.com/
Appeagle is an intelligent repricing platform that helps online merchants capture more sales by keeping their
prices competitive at all times. Appeagle eliminates the need for manual pricing research by regularly retrieving
competition and adjusting prices based on powerful repricing strategies.
Auction Sound http://www.auctionsound.com/
Complete eBay Auction Management Software with eBay consignment and online inventory management.
Auction Wizard http://www.auctionwizard2000.com/
Complete auction management solution for eBay, eBay Stores and Overstock.com Auctions.
AuctionBlox http://www.auctionblox.com/
Easily advertise your products on eBay, Google and your own online store all from a centralised dashboard.
AuctionLinc http://www.auctionlinc.com/
Over 200+ HTML Templates, easy to use Lister and Image Uploader, auto relisting, slide shows and scheduling.
AuctionSage http://www.auctionsagesoftware.com/
Desktop software to manage eBay, Amazon, Overstock.com and Bidville.com.
Brightpearl http://www.brightpearl.com/
Brightpearls robust cloud-based platform enables retailers and wholesalers to efficiently connect customer
demand with product supply across all their channels of sale: in-store, online, 3rd party marketplaces such as
Amazon and eBay, over the phone, and even temporary sites like kiosks and pop-up stores
Cargobox http://www.shopcargobox.com/
Bespoke multi-channel scalable service offering a full service provider outsourced eCommerce solution.
Cargobox handle everything from warehousing, pick, pack, dispatch, customer service, returns and anything else
you can think of within the eCommerce process
Cascade http://www.cascade-uk.com/
Ecommerce Website that integrates all of your online sales from eBay, Amazon, Priceminister and Play.
ChannelAdvisor http://www.channeladvisor.co.uk/
ChannelAdvisor enable retailers and manufacturers to integrate, manage and optimise their merchandise sales
across hundreds of online channels including Amazon, Google, eBay, Facebook and more. Through automation,
analytics and optimisation, ChannelAdvisor customers can leverage a single inventory feed to more efficiently
list and advertise products online, and connect with shoppers to increase sales.
ChannelGrabber http://www.ChannelGrabber.com/
Great value multi-channel eCommerce management software to streamline your eBay, Amazon, Play and
webstores stock, listings and orders with ChannelGrabber. Manage all your marketplaces from one log-in with a
simple to use multi-channel stock management.
ChannelMAX http://www.channelmax.net/
Manage Centrally, Sell Globally on eBay, Amazon, Buy.COM and PriceGrabber.
CORESense LaunchPad for eBay http://www.coresense.com/products/sbebay/index.html
Component of CORESenses Integrated Retail Management everything you need to easily and successfully do
business on eBay.
eBay SuperStore CRM http://www.softwareprojects.com/ebay-superstore-crm.php
All-inclusive Selling Solution, designed to streamline every aspect of your eBay Business.
eDock http://www.edock.it/Default.aspx
eDock applications that allow you to manage inventory and orders coming from your eCommerce site or eBay.
eLister http://blackmagik.com/elister.html
Apple Mac eBay auction utility which lets you create your auction listings offline, at your own convenience.
eSellerPro http://www.esellerpro.com/
eSellerPro offers a complete and fully integrated solution for todays online retailers. The first complete
eCommerce ERP solution, eSellerPro integrates a retailers entire online sales process, simplifying and automating
tasks such as inventory management, product listing and scheduling, sales order processing, payment and
dispatch, customer communications and accounts posting, saving time and money and leaving businesses free
to concentrate on service and customers.
ExportYourStore http://www.exportyourstore.com/
Export your eBay store to the Amazon Marketplace quickly and automatically, while saving time and money.
Fillz Sales Management http://www.fillz.com/
MultiChannel solution to enable you to load your inventory once and list on more than 20 different fixed-price
marketplaces.
Garage Sale http://www.iwascoding.com/garagesale
Apple Mac full-featured client application for eBay edit to enable you to track and manage all your auctions with
one single application.
inkFrog http://www.inkfrog.com/
Everything you need to launch and manage eBay listings and sell more efficiently and effectively.
Inventory to eBay http://www.transforming-data.com/
We streamline the Bulk Listing process by automating the mundane and repetitive task of listing preparation for
eBay. We remove the burden of manual data entry and file formatting by automating the process of turning data
from spread sheets, data base exports or catalogues directly into the File Exchange format ready for bulk listings.
iSale http://www.equinux.com/us/products/isale/index.html
A simple, easy to use app for eBay to create compelling layouts and professional designs in a drag and drop
interface.
Kyozou http://www.kyozou.com/
MultiChannel web-based software with everything you need to manage and run your online business.
Lengow http://www.lengow.co.uk/
Lengow is a Saas solution which allows online retailers to quickly and easily index their products catalogues
across all types of e-commerce channels such as comparison shopping sites, marketplaces, affiliate platforms,
retargeting and social networks.
Linnworks Anywhere http://www.linnworks.com/
Linnworks Anywhere is an application developed to make the task of managing online business easier. It includes
a toolkit of resources to make the business of online selling simpler and less repetitive. Since time is a key asset,
we focus on ways to automate manual tasks, removing the necessity for business owners or their staff to spend
valuable time on them as part of the online selling process.
Linnworks Express http://www.linnworks.com/
Linnworks Express is a solution that helps you to effectively control your business from day one, providing all
the necessary tools to enhance your online presence and automate key business processes. It is a free desktop
application which installs locally on your computer, meaning all of your data is in your control. You can either use
it for a complete multichannel management, as a hub to your existing system or for limited purposes only.
Listomax http://www.listomax.com/
eBay listing software that makes it simple to list your items.
Lucid Interactive Ltd http://www.lucidltd.com/
Lucid Interactive Ltd is the longest established multi-channel software provider in the UK. Our Sellernet software
allows businesses to power multiple retail channels such as bricks & mortar stores, on-line marketplaces, websites
and self service kiosks. Sellernet also offers comprehensive warehouse management and order fulfilment
functionality for mail-order/ e-commerce operations
Luna http://www.dikoro.com/
Luna will gather information held in the Sage 50 database and submit this to eBay and allow you to save your eBay
product description and format to Sage 50.
M2E Pro eBay Magento Integration http://m2epro.ess-ua.com/
Integrate Magento and eBay to quickly and easily create and manage listings, synchronize stock level and import
eBay transactions and orders.
Make-A-Store http://www.make-a-store.com/
Shopping cart solution starts with all the features and functionality of the eBay with the powerful Divinity
E-commerce platform.
Mercent Retail http://www.mercent.com/solutions_marketplace.aspx
Mercent Retail Marketplace helps online retailers promote their products across online transactional marketplaces
like Amazon and eBay.
Merchant Run http://www.merchantrun.com/
Complete auction management solutions and expertise that revolutionize the way eBay multi-site business is
conducted.
Monsoon Commerce http://www.monsooncommerce.com/
MultiChannel marketplace solution supporting more than 30 online channels, including eBay, Amazon, AbeBooks,
Alibris, half.com, Play, and Barnes & Noble.
Neteven http://www.neteven.co.uk/
Neteven has everything you need to render your marketplace business efficient, successful and profitable. We
know customer experience and feedback is essential and give you the tools to exceed your clients expectations.
By centralising stock, catalogue, order and listing information in one place, and automating tedious tasks, you
gain valuable time and security, leaving you free to concentrate on service and strategy.
NVENTREE http://www.nventree.co.uk/
NVENTREE saves you time listing products onto eBay, Amazon and your website by offering you a central listing
platform and inventory control.
Ordoro http://www.ordoro.com/
Ordoro is a web application for small and mid-size online retailers that makes it easy to manage orders,
inventory and suppliers. From order management and inventory syncing to streamlined shipping and automated
dropshipping, our goal is simple to save you time, save you money, and free you up to focus on the fun stuff.
Plenty Markets http://www.plentymarkets.de/
MultiChannel solution for eBay, Amazon, Ricardo, Auvito, Gimahhot, Tradoria, Mercateo, Yatego and PIXmania.
Price Spectre http://www.pricespectre.com/
Price Spectre is a fully automated repricer for eBay and Half.com sellers. Price Spectre automatically monitors
your competitors listings and reprices your items based on rules you set. Users can even define their own
algorithms using JavaScript to take even more control of their own pricing. Price Spectre keeps you one step
ahead of the competition. The user simply tells Quantity Manager the quantity in stock and the fixed available
quantity to maintain in their listings.
Quantity Manager http://www.qtyman.com/
Quantity Manager refreshes the quantity available of a listing seconds after a sale occurs. Providing an artificially
low Display quantity to Quantity Manager improves the perceived scarcity of your listings and can lead to higher
conversion rates.
Sales Harvester http://www.salesharvester.com/
Advanced MultiChannel inventory management software designed to integrate with all eBay, Amazon and
OSCommerce sites.
SalesX http://salesx.irusgroup.com/salesx/index.aspx
End to end solution that provides complete business management and control over the sales process on eBay.
com.
Seller Dynamics http://www.sellerdynamics.com/
Seller Dynamics is an advanced marketplace management software designed to help retailers increase sales and
profit margins by creating listings on multiple online marketplaces. Seller Dynamics gives you a real edge by using
automated competitor monitoring and dynamic price management to instantly respond to any marketplace
changes, ensuring that your offerings are always competitive.
SellerExpress http://www.sellerexpress.com/
SellerExpress is a complete package for managing every step of the marketplace sales cycle inventory
management, auto price checking, order fulfilment, customer emails, shipping, currency conversion and much
more all in one simple to use software application.
Sellernet http://www.sellernet.co.uk/
Power multiple retail channels with comprehensive Warehouse Management and Order Fulfillment functionality
for mail-order/ e-commerce operations.
Selro http://www.selro.com/
MultiChannel Selling Platform eBay, Amazon, Google Base and your own ecommerce site from a centralised
inventory.
SixBit http://www.sixbitsoftware.com/
Intuitive, flexible software that can grow with you as you build your ecommerce business.
Solid Commerce http://www.solidcommerce.com/Index.htm
MultiChannel eCommerce platform with centralize inventory for eBay, Amazon, half.com.
Stone Edge Order Manager http://www.stoneedge.com/main/order-manager/
Order Manager with quick and easy integration from multiple shopping carts and sales channels.
StoreFeeder http://www.storefeeder.com/
StoreFeeder is an intuitive and feature rich software solution for multi-channel retailers. It enables you to manage
your entire ecommerce operation from a single interface through your internet browser. Let StoreFeeder work
even harder for you and let us take care of your fulfilment needs as well. In partnership with UK Fulfilment, we
can now offer storage, pick & pack and delivery services.
Supreme Auction http://www.supreme-auction.com/ http://www.supreme-auction.de/
eBay listing tool, template designs and cross marketing widgets for eBay.com Germany and UK.
Teapplix http://www.teapplix.com/how.html
MultiChannel webservice technology to automatically download new orders and update shipping status from
eBay, Amazon, buy.com, Yahoo, half.com and PayPal.
Total Auction Management http://www.totalauctionmanagement.com/
Manage your auctions and eliminate up to ninety percent of manual processes.
Ultimate Feed http://www.ultimatefeed.com/
Build a data feed for MultiChannels including eBay, Amazon, NextTAG, Shopzilla, Google, and TradeDoubler.
Vendio http://www.vendio.com/
Vendio provides the leading multi-channel eCommerce software platform for online businesses. We simplify and
automate the process of selling across multiple online channels by providing a centralized inventory management
system, order processing and tracking, customer communication and marketing tools, and other productivity-
enhancing applications.
Wheldon.Co http://Wheldon.Co info@Wheldon.Co 0115 940 1448
We provide Apps that make business run better. By specialising in getting information flowing between different
systems, we can help you generate more sales and accurate reports. For example, synchronising stock levels
between eBay, Amazon and your own website(s) eases the burden of maintaining different sales channels.
Automating entering website sales into your accounts package can save hours and reduce errors.
WisePricer http://www.wisepricer.com/
With WisePricer at your fingertips, you can monitor and compare competitor prices, and reach optimal price
points to increase sales and profitability. Its extremely easy to set-up, and even easier to use. Set advanced
rules to define your profitability level, repricing threshold, markup/markdown automations, and other effective
pricing strategies to be competitive and profitable.
Zazanaire http://www.ubeha.com/
Manage transactions and activities at client side instead of login to eBay.com.
Zoovy https://www.zoovy.com/
MultiChannel management for Amazon, Buy.com & eBay with real-time inventory tracking.
Networking & Meet-Ups
If you want interactive education then the following resources are great places to network with
other online ecommerce professionals. Keeping up with the latest trends and products on the
ecommerce space makes brilliant business sense.
ColderICE http://colderice.com/
Every day, thousands of small businesses and entrepreneurs miss out on millions of dollars in revenue simply
because they dont know how to utilize the Internet for marketing and selling. John Lawson outlines actual
practices for Social Media Marketing that will yield bottom line results and amp up your business.
eBay Radio http://www.ebayradio.com/
With your host Jim Griff Griffith and co-host Lee Mirabal. eBay Radio broadcasts feature helpful guidance,
advice, and information from eBay team leaders, guest experts, and your fellow sellers along with hot eBay
topics, news direct from eBay, and your calls.
EcommerceBytes (Formerly AuctionBytes) http://www.ecommercebytes.com/
David and Ina Steiner launched AuctionBytes, an independent trade publication for online merchants, in 1999
and is a leading publisher and number one source of news for ecommerce and the online-auction industry.
AuctionBytes publishes email newsletters and the AuctionBytes Web site.
IWantCollectibles http://www.news.iwantcollectibles.com/
Articles about using eBay effectively, concentrating on antiques and eBay.
Powersellerpod http://www.powersellerpod.com/
Courses covering all aspects of selling online eBay, Amazon, Product Research and Sourcing in a simple, no-
jargon, step-by-step manner to help you sell online successfully.
The River the Ranch and the Bay RRB Radio http://therivertheranchandthebay.com/
Join your Host Melinda Jackson & Co-host Bryan Goodman with expert guests & lets talk eCommerce. We discuss
all issues related to The River (Amazon), The Ranch (Bonanzle) & The Bay (eBay)
That Kat Radio http://www.thatkat.com/
Kathy Kat Simpson is an established eCommerce expert and entrepreneur with online businesses since 1997.
She is the owner of Kats Boutique and successfully sells cross channel on several online platforms.
UK Online Seller Meetups http://www.meetup.com/onlineselleruk
The meetups take place in London, Birmingham or Manchester on a regular basis. Theyre not formal conferences
its all about meeting other sellers and sharing experiences. Come and join us for a drink and see for yourself. Go
to The UK Online Sellers Meetup Group for details it would be great to meet you.
Uncle Joe Radio http://unclejoeradio.com/
US Based Uncle Joe Adamson blogs about online selling and offers consultancy to beginners and businesses.
+1 405.633.3636 uj@UncleJoeRadio.com
Payment Services
Whilst most eBay buyers are happy to use eBays PayPal these are the approved payment methods
you can use to accept payments on eBay. You can also use them on other marketplaces. Having
your own credit card merchant processing account to take payments can be invaluable if you trade
on international sites or have your own ecommerce website.
Allpay.net http://www.allpay.net/
Auctionchex http://www.auctionchex.com/
Bill Me Later http://www.billmelater.com/
CertaPay http://www.certapay.com/
Checkfree.com http://www.checkfree.com/
Checkout by Amazon https://payments.amazon.co.uk/business
Make it easy for millions of Amazon customers to checkout on your website in just a few clicks
Checkout by Amazon is a complete checkout and payments service that makes it easy for over 180 million active
Amazon account holders to buy on your website. Checkout by Amazon is a payment service provided by Amazon
Payments Europe.
hyperwallet.com http://www.hyperwallet.com/
Nochex.com http://www.nochex.com/
Paymate.com.au http://www.paymate.com.au/
PayPal http://www.paypal.com/
Propay.com http://www.propay.com/
Skrill http://www.moneybookers.com/
XOOM http://www.xoom.com/
Picture Management
eBay enables you to display pictures in your eBay listings, but with these tools you can crop, clean
and manipulate images, host multiple images at no additional costs, create galleries and slide
shows and ensure your customers can see exactly what you have to sell.
123Show http://www.123show.com/
Show more sell more with zoom, rotation, colour change, hotspots and multiple views.
AuctionPix http://www.auctionpix.co.uk/
Image Hosting for your eBay auctions, upload up to 5 images at a time, manage your images, you can delete any
unwanted images at any time and create folders to organise your images.
Blingit http://www.vertustech.com/blingit/
Transform ordinary product shots into extraordinary ones unbelievably quickly and easily. Designed for everyone
from the novice user to businessman and web designer.
Fluid Mask http://www.vertustech.com/fluidMask/overview.html
The #1 Still-Image Masking Tool Photoshop cut-out plug-in to separate your product shot from the background.
My Auction Gallery http://mygallery.timegonebuy.com/index.html
My Auction Gallery provides powerful image hosting capabilities. Use MAGPICs studio to modify, enhance and
watermark your images.
Remove the Background http://www.removethebackground.co.uk/
Trusted by thousands of retailers and marketplace sellers, Remove The Background is the worlds leading
product image editing service. We love to remove backgrounds, crop, resize, add shadow, combine images (and
much more) so you get the perfect result every time. We have massive capacity, can deliver within 24 hours.
Product Sourcing & Drop Shippers
There are all sorts of ways of sourcing stock. You can take returns or seconds from retailers, deal
directly with wholesalers and importers or even deal directly with manufacturers. But, as every
ecommerce seller will attest, sorting out a solid source of supply is one of the most difficult aspects
of being a trader.
These sites and services are a good place to start. But remember, youll still need to do some
legwork, be ready to negotiate and work hard to maintain a good relationship with the supplier.
Alibaba http://uk.alibaba.com/
small businesses. The website aims at creating the go-to English-language platform for cross-border trade and
purchases as well as helping small businesses worldwide expand to overseas markets.
Bitsy http://bitsythis.com/
Find people to help your business grow and let other businesses find you too.
Doba http://www.doba.com/
Access to millions of wholesale products, dropshipped directly to your customers.
Drop Ship Business http://www.dropship-business.com/
Access to over one million wholesale and dropship products all in one place.
Gameassassin http://www.gameassassin.co.uk/
gameassassin is a unique online tool that enables you to find video games which can be bought online and re-sold
on ebay or amazon for a profit right now.
Salehoo http://www.salehoo.com/
Dropshippers, manufacturers, wholesalers and liquidators for every type of product imaginable.
Shopster http://www.shopster.com/
Network for dropship suppliers and sellers to connect.
Stockshifters http://www.stockshifters.com/
Were trying to change the way that well-known brands sell, giving traders a unique opportunity to develop the
way they buy and profit from quality clearance and surplus stock. Our marketplace serves over 100,000 members
making it the largest of its type in Europe.
Storm Trading Group http://www.stormtrading.co.uk/
We are the online discount superstore where you can purchase all your packaging supplies at highly affordable
prices.
Wholesale Clearance UK http://www.wholesaleclearance.co.uk/
Wholesale Clearance UK surplus clearance supplier and bankrupt stock wholesalers.
The Wholesale Forums http://www.thewholesaleforums.co.uk/
Since 2004, The Wholesale Forums (or TWF for short) have supported the needs of small businesses and grown to
become the essential source of information, advice, networking and products for over 105,000 registered buyers
and suppliers.
Wholesale Help http://wholesale-help.com/
Wholesale and dropship resource site
Wholesale Interiors http://www.wholesaleinteriors.co.uk/
Wholesale Interiors offer clearance and end of line bargains all under one metaphorical roof.
The Wholesaler http://www.thewholesaler.co.uk/
Wholesale Trade Directory.
Worldwide Brands http://www.worldwidebrands.com/
Wholesale Dropshipping And Drop Ship Directory.
Research
These are the tools and services which can really save you money. Discover what the hot selling
products online are, find the products which are selling at the best prices and if youre selling find
out how much your stock will be worth before you go ahead and purchase it. Smart ecommerce
sellers make their profits when buying their stock by making an informed choice and striking a
good deal. Information is power.
AuctionIntelligence http://www.certes.net/AuctionIntelligence/Server/features.aspx
Search through millions of eBay listings to find the top selling items that match your search on eBay.com, UK and
Australia.
DutyCalculator http://www.dutycalculator.com/
As an importer, with a few simple steps, now you can calculate any import duty & taxes due when you are buying
something from abroad, allowing you to make fully informed purchase decisions.
eBay Research Labs BayEstimator http://labs.ebay.com/erl/demoto/to
Optimize Your eBay Listing Titles BayEstimate
eBay.com Popular Products http://product-index.ebay.com/best_selling_1.html
The most popular products on eBay.com.
eBay.co.uk Popular Products http://product-index.ebay.co.uk/best_selling_1.html
The most popular products on eBay.co.uk. Optimise Your eBay Listing Titles BayEstimate to find the best keywords
for your product.
Get4It http://www.get4it.co.uk/
Find the best deals possible on eBay and eBay Motors by category or search by keyword.
Goofbid http://www.goofbid.com/
Goofbid is an essential bargain hunting companion, whether you are buying, or selling on eBay. As one of the
biggest eBay tools specialists on the web, Goofbid has grown quickly since being established in early 2005.
Hammertap http://www.hammertap.com/
eBay research tool to discover what products to sell and how to make more sales more often.
iTaggit http://www.itaggit.com/
Research prices before you buy or sell antiques and collectibles vintage to modern.
Multiace http://www.multiace.com/
Multiace.com is a tool designed by eBay sellers for eBay sellers to make the process of compiling ebay item
specifics as pain free as possible. A free account is available alongside a range of paid options for clients requiring
greater resources. We also offer a full completion service where we complete item specifics for you.
priceLista http://www.pricelista.net/
Identify the correct price at which to sell products on eBay, buyers and sellers can create item searches that can
be run repeatedly.
PriceMiner http://www.priceminer.com/
Your online price guide for art, antiques & collectables with more than 27million prices from realised prices from
eBay, GoAntiques and TIAS.
Sellathon http://www.sellathon.com/
Powerful, easy-to-use analytics you can use to optimize your listings.
Sellebrity Analytics http://sellebrity.com/
eBay analytics made easy use your past data to make future decisions.
Sovoia http://www.sovoia.com/
The Sovoia Data Analyzer helps you find real-time issues in your product data and how they can be fixed, while
our search and merchandising widgets for eBay stores open up your inventory by guiding shoppers in the right
direction.
Terapeak http://tamebayguide.com/2013/terapeak
As an eBay seller you face challenges what to sell, how to compete, how to manage your time, and more.
Terapeak can help. With Terapeaks easy to use interface and quick access to 365 days of Closed Listing data from
eBay, you have answers at your fingertips, anytime you need.
Terapeak for PayPal http://www.analytics.terapeak.com/
Manage your online business with fact-based decisions- Terapeak for PayPal provides you these facts in a time
saving and visual toolset and learn where to save money with simple reports that show you where your money
goes.
Toolhaus http://toolhaus.org/
Reasearch your own or someone elses eBay feedback and check your blocked bidder list for NARU buyers.
WatchCount.com http://www.watchcount.com/
eBay retired its long-standing and popular eBay Pulse tool in September 2012. We offer easy, fun, and free
replacement tools over at WatchCount.com that do just what Pulse did and even with a few extra bells n
whistles.
Watched Item http://www.watcheditem.com/
Watched Item finds the most interesting and most watched auctions on eBay.
Shipping
Shipping is something every ecommerce SME has to do and these tools can make that easier for
you. These tools can produce invoices with integrated labels at the click of a mouse, can create
shipping labels for your chosen courier, or can source a one off delivery for that oversized over-
weight item that needs a specialist carrier to deliver.
Amazon Paper http://www.amazonpaper.co.uk/
At AmazonPaper.co.uk we sell integrated label paper formatted specifically for use with Amazon and eBay shops.
Our paper is ideal for printing Amazon despatch packing slips directly from Amazon and eBay. Using our Amazon
Paper you can improve your order packing process, in time, efficiency and accuracy.
Anyvan http://www.anyvan.com/
ANYVAN.com ( ) is the delivery auction site for moving / delivering anything around the UK and Europe, removing
the pain of high delivery costs. Anyvan saves the customer on average 65% off all delivery, courier and man & van
costs no more is local collection only a problem.
Auctane Shipping Manager http://www.auctane.net/Default.aspx
Batch print multiple shipping labels with just a few clicks with payment of USPS postage via Stamps.com.
Browntape.com http://browntape.com/
Browntape.com is a modern software service that helps you manage your online stores on different channels.
Simply put, we help you Fetch, Sort, Pack, Send your orders, Inform your customers and Improve your business.
eBay, Paypal and Amazon are live now, with more channels coming online shortly.
channelMyorders http://www.channelmyorders.com/
channelMyorders has been developed, by real online sellers, to simplify the daily order process. We have used the
latest versions of Amazon MWS, eBay Developer Network and Microsoft Developer tools, to build a fully integrated
web based system where all of your selling routines can be performed from one simple to use interface.
CollectMyParcel.com http://www.collectmyparcel.com/
Instantly compare prices and get Quotes with big named Carriers such as City Link, Yodel, DHL, FedEx, Parcelforce,
TNT and Palletways.
Collect+ http://www.collectplus.co.uk/
A simple, economical and convenient 3-5 working-day home delivery and returns service for eBay sellers. With a
nationwide network of over 5,000 convenient parcel stores you are never too far away from your nearest Collect+
store. And with most open early til late, 7 days a week, you can say goodbye to waiting in for courier collections
or trying to avoid the queues or the closed sign at the Post Office.
Deliveryquotecompare http://www.deliveryquotecompare.com/
Save time and money by comparing quotes from 100s of registered transport companies.
Despatch Bay http://despatchbay.com/
The online courier solution for PowerSellers! A reliable, competitively priced, cutting edge courier management
solution. Embracing the latest technologies to provide the best solution with the highest levels of support &
customer care in the market.
DHL Express http://www.dhlguide.co.uk/open-an-account/
Businesses of all types and sizes trust DHL to deliver their products and services to the world. Whatever your
shipping needs. They specialise in the door-to-door delivery of documents and parcels worldwide, and have been
building and perfecting their service for more than 40 years.
Endicia http://www.endicia.com/
Print internet postage for mail and packages online from your PC or MAC.
Globegistics Inc http://www.globegisticsinc.com
Joe Amalfitano is a 20 year veteran in the International Mail Industry and is an expert in USPS Services and customs
clearance. Joe is a National Account Manager with Globegistics. Globegistics is a USPS Pre-Qualified Wholesaler
with locations in New York, Chicago & Los Angeles strategically placed to ensure that your mail is constantly
moving.. For more information on Commercial ePacket or any other International / Domestic USA Services please
feel free to contact Joe at jamalfitano@globegisticsinc.com
Integrated Labels http://www.integratedlabels.co.uk/
Integrated label paper is A4 paper with one or more peel out address labels. When you print your invoice or packing
slip, you can include an address label that you can then peel out and attach to your packed parcel. Using integrated
label paper can make it easier to pack your parcels because the address label is part of the order paperwork and
so everything you need is in one place.
Interlink Direct http://www.interlinkdirect.co.uk/
Interlink Direct is the ideal courier service for small businesses, sole traders and eBay sellers who need their
parcels delivered across the UK, Europe and the world. Interlink Direct is an online, ad-hoc courier service. All
you need to use the service is a computer, a printer, a valid email address and a UK-registered credit/debit card or
PayPal account.
Metapack http://www.metapack.com/
MetaPack Ensures the Right Carrier Service is used to Deliver the Right Product to the Right Place at the Right
Time and all Supported by the Right Communication and is used by the majority of household retail names and
hundreds of smaller online sellers.
MyHermes https://www.myhermes.co.uk/
myHermes delivers parcels and packages anywhere in the UK. We offer a 3 day* service where parcels can be
collected from your door which is ideal for anyone wishing to save time travelling to deliver or receive a parcel.
Prices start from 2.75+ vat for a 0-1 Kg parcel.
MyParcelDelivery.com http://www.myparceldelivery.com/
myParcelDelivery.com provide award-winning, free automated eBay shipping services and software. We offer
discounted delivery rates with all major courier service providers through our market leading software and
dedicated account management to all our customers making it a perfect shipping solution for any size of eBay
shop.
OrderCup Shipping http://www.ordercup.com/
Streamline and automate order management and tracking for with real-time, precise order status from the point
of ordering to delivery.
P4D http://www.p4d.co.uk/
P4D is one of few official resellers partnering with the largest courier networks in the world, like TNT, Fedex, DHL,
Yodel, City Link, Parcelforce and Palletways. They offer the cheapest service for air freight to the US and pallet
import/export, and save eBay sellers thousands on parcel and pallet delivery to the UK, Europe, and international
destinations, by road, air and sea.
PackVERTISE http://www.packvertise.co.uk/
PackVERTISE is the network for insert marketing and connects advertisers and online sellers, helping sellers to
earn money with package inserts and enabling effective and targeted marketing for advertisers.PackVERTISE
shipping partners are eBay PowerSellers & Top-Rated Sellers, who want to add package inserts to their shipments.
Our partners also sell on Amazon Marketplace, via online stores or other sites.
Parcels Please http://www.parcelsplease.co.uk/
ParcelsPlease offers some of the webs most competitive quotes for Next Day timed UK Parcel Delivery. Whatever
you want to send, where ever you want to send it to, ParcelsPlease is the UK Parcel Service for you.
Parcel2Go http://www.parcel2go.com/
Parcel2Go.com is not only the largest online parcel delivery service in the UK were also committed to offering
the best prices on the web! We help eBay sellers to send packages of all shapes and sizes every year, and we work
with all the big couriers, including TNT, FedEx, Yodel, Parcelforce Worldwide and UPS.
ParcelMonkey http://www.parcelmonkey.co.uk/
Low cost door-to-door UK and International parcel delivery delivery service.
PayPerParcel http://www.payperparcel.co.uk/
Great discounts off the normal selling rates from DHL, send from as little as just one Parcel.
Postcode Anywhere http://www.postcodeanywhere.co.uk/
The standard in rapid address auto-completion and validation, Postcode Anywhere is the market leader for UK
address auto-fill in ecommerce.
The Post Office - Drop & Go http://www.postoffice.co.uk/
As a valued business customer or internet seller, we recognise the importance of making the most of your time.
Our new Drop & Go service has been developed specifically with your needs in mind saving you valuable time
allowing you to focus on the more important aspects of running your business. Next time you have mail to send,
just drop it all off at the dedicated counter, along with a completed manifest form, and leave the rest to us.
Priory Direct Integrated Labels http://www.priorydirect.co.uk/
Your source for integrated shipping labels, packaging, laser labels, paper and toner cartridges.
Royal Mail http://www.royalmail.com/
We deliver 59 million items to over 29 million homes and businesses every working day. With over 1,300 Delivery
Offices and access to more than 11,500 Post Office branches, our robust and secure network means we can
manage your business throughout the year.
Shiply http://www.shiply.com/
Find cheap courier services UK by matching yourself up with UK couriers & delivery service companies already
making similar trips across Europe. Courier companies bid for your business.
ShipRush http://my.shiprush.com/
Unify your shipping To Do list in one place from ecommerce sites like eBay, Amazon and PayPal as well as carts like
ZenCart, Magento and others.
ShipSaver Insurance http://www.shipsaver.biz/
Offers eBay Selling Manager users savings over USPS, add insurance to items in bulk with a few mouse clicks and
file claims online.
ShipStation http://www.shipstation.com/
At ShipStation, our goal is to simplify the shipping process for online merchants. We combine order processing,
production of shipping labels, and customer communication in an easy to use, web-based interface that integrates
directly with major carriers and online marketplaces. By taking care of the small stuff, we allow you focus on
what you do best selling and marketing your products.
Shipwire http://www.shipwire.com/
Outsource some or all of your warehousing and shipping storage, the packing, the shipping and other logistical
details are handled by Shipwire from all your ecommerce sites.
Shipworks http://www.interapptive.com/
Downloads your order and create shipping labels, manage customers and emails, and update the online status of
each order.
Smart Courier http://www.smartcourier.co.uk/
Parcel delivery service for the one off and occasional shippers to businesses in all industries which is fully trackable.
Stamps.com http://stamps.com/
Print U.S. postage from your PC, receive discounts you cant get at the Post Office and import orders from eBay,
Amazon.com and more.
TShip
http://applications.ebay.com/selling?ViewEAppDetails&stab=3&appType=1&appId=smapp.teapplix.com
Generate up to 2000 labels in one batch. Quickly print out shipping labels from saved product information
including weight, dimensions and shipping options.
UPS WorldShip
http://applications.ebay.com/selling?ViewEAppDetails&stab=1&mId=2000020&appType=1&appId=com.ebay.ups.worldship
Link to UPS WorldShip can help you reduce the time and effort it takes to process your eBay shipments.
uship http://www.uship.com/ebay/shippingcenter.aspx
uShip is the original delivery auction site for delivering anything, anytime, anywhere. UShip removes the pain of
high delivery costs by helping customers save up to 75% versus standard rates. Pick-up-only or buyer collect
items are no longer out of reach!
Trading Assistants
If you want to manage your trading assistant business then theres software to help you manage
the consignments your customers bring in and track sales and profits plus payments due to
customers. If youre looking for a trading assistant to help you sell then this is the place to start.
Dont forget to check out the Consultancy section of the guide too for other experts.
e-Auction Maven http://www.eauctionmaven.com/
Want to learn how to turn your closets hidden treasures into cash? Register today for a Basics of Selling on eBay
class. Or, make an appointment for individual instruction. Dont want to sell it yourself? As a registered eBay
trading assistant, e-Auction Maven can find the right buyer
eBay.com Directory http://ebaytradingassistant.com/directory/index.php?page=home
eBay.com Trading Assistant Directory searchable by location.
eBay UK Directory http://pages.ebay.co.uk/tradingassistants/hire-trading-assistant.html
eBay UK Trading Assistant directory searchable by location.
Meridian http://www.noblespirit.com/
Consignment tracking fully integrated with online automated auction listing and management.
Stuff U Sell http://www.stuffusell.co.uk/
Stuff U Sell is the UKs leading eBay Trading Assistant, offering an end-to-end selling service for businesses and
individuals. Founded over 8 years ago, the service was designed both to remove hassle from the selling process
Stuff U Sell can collect, sort and store all goods up for sale as well as getting higher prices.
Translation
eBay is a worldwide platform and if you want to sell into eBay countries where theres a language
difference then having your listings translated into the local language will increase sales. These
professional translation companies specialize in translating eBay listings for international sellers.
InterCultural Elements http://www.intercultural-elements.eu/
InterCultural Elements (ICE) helps your online business to grow domestically and internationally by expanding
your sales to new markets. From international eBay, Amazon, and other marketplace advice and services to
translations to technical conversion of your listings, we offer an A-Z solution which enables you to grow your
business and diversify your risks.
Sales Translate http://www.salestranslate.com/
Within a few clicks your chosen eBay items are professionally translated and automatically listed on the
International eBay marketplaces of your choice (ebay.de, ebay.es, ebay.it, ebay.ca, ebay.fr, ebay.com, ) with the
required enhancements (shipping cost, currency, categories, accurate translation).
Webinterpret http://www.webinterpret.com/
WebInterpret is the fastest and easiest way to take your international business to the next level. It is the leading
e-commerce internationalisation software provider, recommended eBay partner and powered by Amazon web
services.
Video
A picture can display the product you have for sale, but nothing compares to seeing it in action.
These are the eBay approved video hosts who can display your products in action to your eBay
buyers.
AuctionMercial http://www.auctionmercial.com/
Make video from photos and voice in seconds, sell with easily created video Take your pictures, Add your
voiceover.
AuctionVideo http://www.auctionvideo.com/
Explain what the selling item is, why people will want it, demonstrate how it works, and show its authenticity
with AuctionVIDEO.
CarThink http://www.carthink.com/
CarTHINK Movie Gallery uses still photos no shooting required for high-end production with low-end cost.
Daily Motion http://www.dailymotion.com/us
Share your videos publicly, or privately with family and friends and spread your videos across the web by posting
them to your blog, website, or social network profiles.
eCommercePlayer http://www.ecommerceplayer.com/
Online audio and video hosting for e-commerce web sites, online auctions, family albums or even audio or video
blogs.
Google Videos http://video.google.com/
Google video hosting.
Microsoft Bing Videos http://www.bing.com/videos/browse
Microsoft Bing video hosting.
MySpace Videos http://www.myspace.com/videos
MySpace video hosting.
Talking Speaker http://www.talkingspeaker.com/
We Help You Deliver Great Audio On Your Web Pages, Blogs, eBay Auctions, Newsletters, Forums, Facebook &
More
vzaar http://vzaar.com/
vzaar provides video hosting for businesses that need their videos to do more than just play. Created and
designed for those who understand the power that video has online, vzaar is the go to video hosting solution for
companies who want to promote their brand and products, monetize their videos and build an effective online
video strategy
YouTube http://www.youtube.com/
YouTube video hosting.
Website Hosting & Webshops
There comes a time when every eBay seller decides its time to get their own website. Youll want
to choose a company you can trust to host your site, have plenty of bandwidth for when your
webshop gets busy, and of course that offers great support.
Actinic http://www.actinic.co.uk/
Actinic enables e-merchants to boost their sales through marketplaces like eBay and Amazon. Often, the biggest
challenge for etailers is effectively managing orders when they were received from a website or through a
marketplace. Actinic make the whole process straight forward by enabling orders to be managed in one central
back office with stock synchronisation.
Amazon Webstore http://webstore.amazon.co.uk/
Built on the same technology as Amazon and leveraging Amazons experience, reliability and infrastructure,
Webstore offers retailers and manufacturers of all sizes a scalable, safe and secure, feature rich e-commerce
product enabling them to quickly design, build and manage their own branded multi-channel website.
Another Web Design http://www.anotherwebdesign.com/
Another Web Design is the Nottingham based studio for freelance web designer Gemma Harris. I specialise in
responsive web design which means your website will look and function great no matter the viewing device
(monitor, tablet or mobile).
Create http://www.create.net/
Take your online sales to the next level with your own website and online shop! Create enables anyone to build
an attractive, feature-filled online shop with ease. Our cost-effective but powerful website builder is entirely
browser-based, which means no discs, no downloads, no installations and no pesky progress bars.
ekmPowershop http://www.ekmpowershop.com/
ekmPowershop is an easy to use hosted ecommerce software solution that offers everything you need to sell
your products online for just 19.99 per month.
Firepages http://www.firepages.co.uk/
At www.firepages.co.uk we offer fixed price ecommerce websites and associated internet services. We are also
the cheapest in the UK for .co.uk domain name registration. Our websites are easy enough to use whilst coming
with all the functions you would need to start to trade online, with a clean, professional and good looking website
from day one.
Fusewave http://www.fusewave.co.uk/
We are friendly customer focussed SEO organisation based in the UK, specialising in the highest quality search
engine optimisation at affordable prices.
Powa http://powa.com/
Quickly and easily create a professional website and push your product catalogue to affiliates like, Google Base,
PayPal offers and eBay.
Restar Creative http://www.redstar.co.uk/
Website Design & Development and eBay Integration from RedStar. We strive to deliver solutions to an exceptional
standard, combining technical expertise spanning back over ten years in the industry; vibrant eye-catching
designs and an understanding of the demands of every day business.
smartebusiness http://www.smartebusiness.co.uk/
smartebusiness experience in designing E-Commerce websites is unprecedented.beautiful, functional &
accessible websites that fulfil clients business objectives.
VisualSoft http://www.visualsoft.co.uk/
Visualsoft offers its clients a winning combination of outstanding design, innovative technology, and leading SEO
expertise, which is why its eCommerce solutions have received numerous industry accolades including North
East Digital Awards, the prestigious iStockPhoto Punctum Award, as well as finalist places at the Drapers Etail
Awards
WeAreJH http://www.wearejh.com/
We are JH, a web agency and Magento Silver level solution partner founded in 2008 and based in central
Nottingham. Were dedicated to building the best possible websites we can for each and every client we take
onboard. We love working with equally minded crazy people, those clients that love what they do in business
and in life. We wake up each day to develop fantastic websites, and we love that we get to do that every day.
Do you want to be in the TameBay Guide 2014?
This is the third edition of the Tamebay Guide and weve taken time to assemble what we think
are the most useful tools and services out there. Weve also taken recommendations from
Tamebay readers. Were confident that this is the most comprehensive guide and directory of
its kind out there. But weve certainly missed some services out.
If you would like to be included in a future edition of the Tamebay Guide, drop us a line with
details of your service and well include you in the next edition. Email chris@tamebay.com.
Also, if youd like to advertise on Tamebays site or in one of our newsletters, we offer a unique
and targeted audience of ecommerce professionals. Get in touch, with Chris. His email is above.

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