Tata Institute of Social Sciences

EPGDHRM 2012 2013

Stress Management
Training Nee !nal"sis Re#ort
Moule $% HRM 11% &earning an De'elo#ment
Professor% !()is)e* +umar
Partici#ants%
!la*sa Mu*aam ,EPGDHRM02-.
!meet Po*)arni*ar ,EPGDHRM01$.
Datta S)ine ,EPGDHRM01/ 2011 0atc).
Dr S)a*ira !lauin ,EPGDHRM011.
S)efali Para( ,EPGDHRM012.
Monali Sa)are 2ana(an)u ,EPGDHRM022.
TN! Re#ort on Stress Management at 3or* Place
This training program is designed for EPGDHRM executives; experiencing stress at their
workplace !tress produces numerous s"mptoms which var" according to persons# situations#
and severit"; ultimatel" affecting the Performance of the individual !tress can lead to ph"sical
health decline as well as depression The process of stress management is one of the ke"s to a
happ" and successful life in modern societ" $lthough# life provides numerous demands that
can prove difficult to handle# stress management provides a num%er of wa"s to manage anxiet"
and maintain overall well&%eing at individual level as well as at organi'ational level
Training Nee H"#ot)esis%
H"pothesis( !tress is an integral part of work&life and it affects performance
!tress at workplace could impact an individual negativel" or positivel" !tress that is controlled
can %e used in an effective manner to %oost the performance positivel" However# over a long
term period if one fails to control the stress; it could lead to negative impact thus affecting the
performance negativel" eg !portsmen use stress in order to perform %etter; at the same time
if the" are overstressed then the same stress could result in lack of performance
)e are focusing on stress at workplace and its impact on performance
Training Nee !nal"sis%
!tress at workplace pla"s a ma*or role in an individual+s overall productivit" People have
different views,opinions a%out the importance and conse-uences of stress at a workplace
!tress itself is a ma*or concern that needs timel" attention and solution Refer the flow chart on
T.$ for stress management at individual level
TN! 4lo5 c)art for Stress Management at Ini'iual &e'el
$s shown in the a%ove flowchart# following are the steps in T.$(
/
Ste# 6ne% ! 7oncern
The ma*or concern is stress at workplace that is experienced %" the people working at
organi'ations 0f these stress issues are not addressed at the right times then it can impact the
organi'ation negativel" in the long run
Ste# T5o% Im#ortance
The issue of stress among the emplo"ees in an important concern that needs immediate
attention 0t+s affecting the performance of the emplo"ees as well as the team d"namics and
eventuall" affecting the organi'ation
Ste# T)ree% 7onsult Sta*e)olers
Emplo"ees were informed and consulted as part of the T.$ process The emplo"ees were
explained the importance of the rationale for the need anal"sis The emplo"ees agreed to
provide the relevant information as re-uired
Ste# 4our% Data 7ollection 8 Person !nal"sis
The data was collected from the emplo"ees through a -uestionnaire The surve" -uestionnaire
was circulated to 11 EPGDHRM students Refer the -uestionnaire %elow;
The o%*ective of this -uestionnaire is to understand stress 2if an"3 related to work and work
place
1 Do "ou feel stressed at workplace4
a 5es % .o c Don+t 6now
/ How often do "ou feel stressed at work place4
a $lwa"s % !ometimes c .ever
7 )hich da" of the week is usuall" stressful4
a Monda" % Tuesda" c )ednesda" d Thursda"s
e 8rida" f !aturda" g !unda"
9 )hich month of the "ear is usuall" stressful4
a :anuar" % 8e%ruar" c March d $pril
e Ma" f :une g :ul" h $ugust
i !eptem%er * ;cto%er c .ovem%er d Decem%er
< The stress that 0 experience is due to=
a .ature of work % >ack of skills c ?oss d
!u%ordinates
e @olleagues f 8amil" issues g Health issues h Don+t know
A !tress at workplace has resulted in=
a 0ncreased Performance
% Decreased Performance
c >oss of $ppetite
d H"pertension
e ?od" ache
f Hair fall
g >ack of concentration for prolonged hours
h $ddiction 2!moking# Drinking# To%acco# @offee# Tea3
i @ompulsive eating
7
* 0nsomnia
k 0ncreased use of !ocial sites,@hat applications
B 0 manage stress=
a Through prescri%ed medicines
% Through 5oga
c 0gnore the pro%lem and "ou ignore the stress
d $ccept the pro%lem and "ou manage the stress
!urve" Respondent
.ame(
Gender( $ge(
1 )ould "ou like to undergo stress management session4
a 5es % .o
Person !nal"sis9Data Summar"%
?ased on the data collected# the information was anal"'ed ;ut of 11 emplo"ees who
responded to the stress management -uestionnaire# < emplo"ees are identified as trainees for
the stress management session %ased on their response Refer the pie charts for the data
summar"(
Do "ou feel stressed at workplace4
1CCD
5es
.o
Don+t know
9
How often do "ou feel stressed at work place4
1BD
E7D
$lwa"s
!ometimes
<
)hich month of the "ear is usuall" stressful4
1BD
ED
ED
ED
ED
ED
97D
:anuar"
8e%ruar"
March
$pril
Ma"
:une
:ul"
$ugust
!eptem%er
;cto%er
.ovem%er
Decem%er
The stress that 0 experience is due to=
11D
11D
11D
//D
9<D
.ature of work
lack of skills
?oss
!u%ordinates
@olleagues
8amil" issue
Health issue
A
!tress at workplace has resulted in=
/CD
1CD
1CD
1CD 1CD
/CD
1CD
1CD
0ncreased Performance
Decreased Performance
>oss of $petite
H"pertension
?od"ache
Hairfall
>ack of concentration for prolonged
hours
$ddiction 2!moking# Drinking# To%acco#
@offee# Tea3
@ompulsive eating
0nsomnia
0ncreased use of !ocial sites, @hat
applications
0 manage stress
B1D
/FD
Through medical help
Through 5oga
0gnore the pro%lem and "ou
0gnore the stress
$ccept the pro%lem and "ou
manage the stress
B
Partici#ants 9 !uience%
The audience is identified from EPGDHRM course itself Executives feel different t"pe of stress
in their work and famil" life ?" -uestioner surve" method < Participants have %een identified
for the training
0nstructor( 0n House Trainers
>ocation( Training Room
Training 6(:ecti'es%
;n completion of the !tress management training program# the participant will %e e-uipped to
1 Determine if the" are undergoing stress
/ 0dentif"# $nal"se their stress t"pe
7 Distinguish the stress s"mptoms and the factors causing it
9 Detect the conse-uences of stress
< Gisualise the situations that could create,induce stress
A 0nternalise the learning to design a suita%le plan to avoid,manage stress
B Practice the learning+s to eliminate stress
&earning 6(:ecti'es%
This training program will identif" the stress experienced %" participant and guide the
participants for stress management techni-ues This will help in improving efficienc" at
workplace and %alancing work life
@lassroom Re-uirement( @lassroom have am%ient environment with half circular !eating
arrangement
Training Material( ;verhead pro*ector# >aptop# Decorative material# 8lower and chocolates
Trainee Hand&outs(
@ourse ;%*ectives and ;utlines
@ourse Material
Program Sc)eule%
Sr No Time allocation To#ic
1 < min ;verview# o%*ective and Different t"pe of stress
/ < min @auses of stress
7 < min !"mptoms and signs of stress
9 < min Huestioner anal"sis as per each stake holder
< < min !tress related Health Pro%lem and Techni-ues of stress
management
A 7< min $ctivities
E
7ourse 6utline%
1 ;verview# o%*ective and Different t"pe of stress &
Define# identif" and anal"'e the stress t"pe
Discuss the s"mptoms and etiolog" of stress
@onse-uences of stress at ph"sical and mental level
@reating a strateg" to *udge# anal"'e and manage stress
Practice the learningIs to eliminate the stress
)hat is stress4
/ @auses of stress &
?od"# Mind Emotions and ?ehaviour
!tress at workplace
7 !"mptoms and signs of stress J
Ph"sical signs of stress
Mental signs of stress
Ps"chological signs of stress
9 Huestioner anal"sis as per each stake holder J
How do "ou feel stressed at workplace4
How often do "ou feel stressed at work place4
)hich da" of the week is usuall" stressful4
)hich month of the "ear is usuall" stressful4
The stress that 0 experience is due to which factor4
!tress at workplace has resulted in to
0 manage stress %" which means
< !tress related Health Pro%lem and Techni-ues of stress management J
!tress related health pro%lem
How can 0 manage stress
Techni-ues of stress management
F
TR!INING DESIGN ;SING G!GNE 0RIGGS M6DE&
Ste#s Instructional
Met)o
Met)o Details of Training
Met)o
3)" c)osen t)e
Met)o
1 Gain $ttention 0ce & ?reaker 0ntroduction of team
mem%ers
& name
& )ork
experience
& Education
& Ho%%ies
To know each other
well
8ormal 0ntroduction
of an individual
/ 0nform the
participant goal of
conducting training
Ger%al
0nformation
Explain to the
participant what the"
will learn %" the end of
the session
Eas" for the
participant to
comprehend
7 !timulating ?rainstorming $sk participant to
share their
experiences a%out
stressful situations
How participant
reacted to different
situations
9 Present stimulus
material
Training Material Training Material
contains the screen
shots of the topics to
%e covered
)ill enhance recall
as it covers the
entire topic with
screen shots
< Provide learning
guidance
;pen discussion ;pen discussion on
the stressful situations
To react with
participants
A Elicit Performance $ctivities Game and role pla" To know a%out the
participant a%ilit" to
appl" the stress
management
techni-ues
B Provide 8eed%ack Ger%al The trainer provides
feed%ack to each one
%ased anal"sis
Participants know
what the" are
experiencing
E $ssess performance $ction Each participant act
on the stress
management
techni-ue
To test and assess
the participant on
their learning
F Enhance Retention
and transfer
;n the *o% roles Kse of stress
management
techni-ues at work
place
To evaluate if the
participant have
taken the learning
and are appl"ing at
workplace
1C