LTE Call drop diagnoses

LTE Call drop diagnoses

Huawei Technologies Co., LTD
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Release history
Date Version Description Author
202!"ov0# V.00 Dra$t Ah%ed Awwad
LTE Call drop diagnoses
Content
i. LT& call drop calculation $or%ula
ii. Call drop sudden increase diagnoses
iii. 'u( counters to de$ine the call drop reasons
iv. Traces to chec) the CHR data during the call drop
v. Log $iles analysis o$ the call drops
vi. Call drop reasons $ro% the drive test logs
vii. How to e*port +RDlogs $or $urther analysis
A. Summary
LTE Call drop diagnoses
i. LTE call drop calculation formula
LTE DCR service % = (L.ERA!.A"normRel# (L.ERA!.A"normRel$L.E
RA!.%ormRel&
L.ERA!.A"normRel = Total num"er of a"normal ERA! releases "y t'e e%ode!
L.ERA!.%ormRel = Total num"er of normal ERA! releases "y t'e e%ode!
Counter (D Counter %ame Counter Description
,2#-2-,.# L.&!RA+.A(nor%Rel Total nu%(er o$ a(nor%al &!RA+ releases (y the e"ode+
,2#-2-,.- L.&!RA+."or%Rel Total nu%(er o$ nor%al &!RA+ releases (y the e"ode+
ii. Call drop sudden increase diagnoses
Case study
LTE DCR service % = L.ERA!.A"normRel# (L.ERA!.A"normRel$L.E
RA!.%ormRel&

LTE Call drop diagnoses
iii. Su" counters to define t'e call drop reasons
)uery t'e "elo* counters to define t'e drop reason
Counter (D Counter %ame Counter Description
+,-./-0-1/
L.E
RA!.A"normRel.233ut
Total num"er of a"normal ERA! releases for outgoing
'andovers
+,-./-0-0-L.ERA!.A"normRel.Radio
%um"er of a"normal ERA! releases due to faults at t'e
radio net*or4 layer
+,-./-0-05L.ERA!.A"normRel.T%L
%um"er of a"normal ERA! releases due to faults at t'e
transport net*or4 layer
+,-./-0-01L.ERA!.A"normRel.Cong
%um"er of a"normal ERA! releases due to net*or4
congestion
+,-./-0-6+
L.E
RA!.A"normRel.237ailure
%um"er of a"normal ERA! releases due to 'andover
failures
+,-./-0-6-L.ERA!.A"normRel.88E
%um"er of a"normal ERA! releases due to faults in t'e
E9C
LTE Call drop diagnoses
- 7rom t'e grap' *e can see t'at t'e main reaon "e'ind t'is 'ig' call drop
rate (6 %&
during -/t' :une is due to radio ("lue& ; 2andover failures (green& .
iv. Traces to c'ec4 t'e C2R data during t'e call drop
<et t'e *orst performing cells
3pen - traces on t'ose cells (S+ (nterface trace ; == trace &
and investigate in t'e messages
C'ec4ing t'e measurement report from t'e a"ove trace > *e can see t'at
user *as under "ad radio conditions> RSR9 is around +?.d!m> t'is is an
area *'ere easily can 'ave a drop.
And t'at emp'asi@e t'e result *e got in step 5 *'en *e catc' t'e drop
reason is due to radio. .
v. Log files analysis of t'e call drops
send DT to t'e pro"lematic area
Analy@e log files
LTE Call drop diagnoses
vi. Call drop reasons from t'e drive test logs
9ro"lem A + Call Drop#2.3 7ailure B %eig'"or 8issing 9C(=// 1+1&
- 7rom t'e "elo* R7 ta"le *e can see t'e missing neig'"or
- 9C( 1+1 'as muc' "etter signal t'an t'e serving 9C( // > "ut due to t'e
missing neig'"or pro"lem > t'e =E 'as not 'andover to it.
LTE Call drop diagnoses
9ro"lem A - Call Drop due to timer t5?1 eCpire D
2andover fail due toE t5?1 timeout F
(T5?1G e%! sent 2andover Command> t'en did not receive
2andover Complete from =E in a certain period more t'an
t5?1 time > so t'is time eCpires&
=E setup a Reesta"lis'ment reHuest due to 'andover fail.
Reesta"lis'ment fail > t'en t'e call drops .
LTE Call drop diagnoses
vii. 2o* to eCport !RDlogs for furt'er analysis
7or furt'er analysis > eCport t'e !RDlog file ; anali@e C2R data
- RUN the MML command as seen above and export the BRDLOG file
- Hint (need customer approval as it contains used information
C. Summary
This docu%ent (rie$ly descri(ed the %ost i%portant steps to diagnose the LT& call drops , it can
help the opti%i/er to put hand on the issue o$ the drop.