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Hygiene Handbook for Housekeeping and Hairdressing Staff

Hygiene Handbook
For Housekeeping
and Hairdressing Staff
River Catering GmbH
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Hygiene Handbook for Housekeeping and Hairdressing Staff
1. Hand washing
2. Hand disinfection
3. Personal appearance
4. What to do in case of sickness
5. Color coded cleaning
6. Cabin cleaning
7. Bathroom cleaning
8. Toilet cleaning
9. Trolley Set up
10. Legionella
11. Noro virus
12. Hairdresser General Rules
13. Disinfection of Equipment
INDEX
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Hygiene Handbook for Housekeeping and Hairdressing Staff
The Hygenic Handbook for Housekeeping Crew is one part of the full River Catering
Hygenic Handbook
The Hygenic Handbook for Housekeeping Crew is good reference for all crew members.
Housekeepingmitarbeiter.
Here you can doublecheck the most important HACCP rules.
It is the duty of all Housekeeping Crew to follow these HACCP rules
in order to be able to provide the hygenic cleanliness and safety on board
for the guests and the crewmembers as well.
FOLLOWING OF THE HYGIENE PROCEDURES MEANS SAFETY FOR THE GUESTS AND THE CREW
INTRODUCTION
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Hygiene Handbook for Housekeeping and Hairdressing Staff
WHEN: Before start of work and by entering every new cabin
After going to the toilette, after sneezing, caughing and after blowing your nose
Before eating and after eating, smoking and drinking
Before and after the usage of disposable gloves
HOW: Procedure of correct handwashing:
Open the waterflow
Take soap from the dispenser
Wash your hands incliding your wrists carefully without sprinkling water all over
rinse it properly
dry your hands with disposable paper towel
The handwasching sink has to fulfill the following hygenic points:
Has to perform hot drinking water of min 43C
NO BAR SOAP Only liquid soap from the dispenser
NO REGULAR TOWEL Disposable paper towel from the dispenser

Important!
Handwashing does not replace the proper hygenic hand disinfection!!!
Also the handwashing with disinfectant soaps (antiseptic Products) is no alternative of the Handdisinfection!
1. Correct handwashing (Page 1 of 2)
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Hygiene Handbook for Housekeeping and Hairdressing Staff
Hot water (min 43C) Apply Soap
Minimum 30 Seconds
Handwashing
Dry your hands with Throw away the used
disposable papertowel paper towels
1. Correct Handwashing (Page 2of2)

Palm on palm
Palm on the
back of your
hand
with soaped
hand
with crossed
fingers
twist
fingers on the
palm
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Hygiene Handbook for Housekeeping and Hairdressing Staff

When: The hygenic handdisinfection is compulsory:
before start of the work and before entering to every new cabin
before eating and after every pause in work
after going to the toilet, sneezing, caughing and blowing your nose
How: The hygenic handdisinfection means taking (3ml) alcoholic desinfectant from the dispenser onto your hands
Massage it in until your hands feel dry (min. 30 sec)
. Never pour handdesinfectant on wet hands, because that weakens the effect of it
plus that causes dry hands
The following rule is valid for all actions: Clean first - then disinfect.
2. Correct handdisinfection (Page 1of2)
Bacteria can not run, jump, fly or swim they need a vehicle
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Hygiene Handbook for Housekeeping and Hairdressing Staff
The hygenic handdisinfection is the easiest, cheapest but the most important duty
That provides for the protection of the guests and also the protection of the crewmembers.
2. Correct handdisinfection (Page 2of2)
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Hygiene Handbook for Housekeeping and Hairdressing Staff
2. Correct: cover your hair with a hat. Tight it together if necessary.
2. Incorrect: long hair without hairband / no cook hat
3. Correct: Clean cook uniform according to River Advice Standard!!!!
3. Incorrect: Dirty, not allowed clothing which do not meet the standards
4. Correct: Clean spoon. Take a new spoon every time!
4. Incorrect: Perform tasting with finger. Head above the pot.
3. Personal appearance
1. Correct: clean, short, unlacked
fingernails / no jewels, no watch
2. Correct: cover your hair with a hat.
Tight it together if necessary.
3. Correct: Clean cook uniform
according to River Advice Standard!!!!
4. Correct: Clean spoon. Take a new
spoon every time!
1. Incorrect: long, lacked fingernails,
jewels, watch
2. Incorrect: long hair without
hairband / no cook hat
3. Incorrect: Dirty, not allowed clothing
which do not meet the standards
4. Incorrect: Perform tasting with
finger. Head above the pot.
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Hygiene Handbook for Housekeeping and Hairdressing Staff
! Report the suspicion of any kind of sickness immediately to your department head!
! Make sure that all handwash sinks in the public area function properly ,
and they are equipped with soap, papertowels and handdesinfectant
! Wash the used plates and glasses only in the dish/glasswashing mashine
You must wear protective suit when cleaning an infected cabin (Norovirus)
! Mask, disposable gloves, shoe cover is compulsory.
! You have to take new protective suit for every single infected cabin.
! You have to disinfect these cabins with special care.
! You have to take new disposable gloves after each and every pause at work.
4. What to do in case of sickness
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Hygiene Handbook for Housekeeping and Hairdressing Staff
1. Blue rag: Glass, mirror, dust
2. Yellow rag: Bathroom
5.Color coded cleaning
Blue rag: Glass, mirror,
dust
Yellow rag:
Bathroom
Red rag:
Toilette
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Hygiene Handbook for Housekeeping and Hairdressing Staff
Cabin cleaning:
The following steps should be strictly followed:
* Before entering to a new cabin wash and/or disinfect your hand (Your hands must be washed in the
cabin cleaned before)
* Use only the proper chemicals dedicated to the certain purposes
* Use the proper color coded cleaning rags
* Change the cleaning rags after each cabin
6.Cleaning of the cabins
Cabin cleaning
Wash your hands
before entering a
new cabin
Put on a new
disposable glove
Cleaning of the
cabins

Use the proper
chemicals
Before entering to
a new cabin please
wash your hands in
the cabin cleaned
before
Dry the clean
sink with paper
towel
By leaving the
cabin disinfect
the door handles
with Sirafan
Speed
Disinfect your
hands after
leaving the cabin
After each cabin use new cleaning rags
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Hygiene Handbook for Housekeeping and Hairdressing Staff
The following steps should be strictly followed:
* Before entering to a new cabin wash and/or disinfect your hand (Your hands must be washed
in the cabin cleaned before)
* Use only the proper chemicals dedicated to the certain purposes
* Use the proper color coded cleaning rags
* Change the cleaning rags after each cabin
7.Bathroom cleaning

Usage of proper colored
rag and proper chemical
Usage of
disposable
gloves
After each cabin use new cleaning rags and Disposable Cloves
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Hygiene Handbook for Housekeeping and Hairdressing Staff
The following steps should be strictly followed:
* Before entering to a new cabin wash and/or disinfect your hand (Your hands must be washed
in the cabin cleaned before)
* Use only the proper chemicals dedicated to the certain purposes
* Use the proper color coded cleaning rags
* Change the cleaning rags after each cabin
8.Cleaning of the toilet

Usage of proper colored
rag and proper chemical
Usage of
disposable
gloves
After finishing
the cleaning
disinfect the
toilet seat wit
Sirafan Speen
After each cabin use new cleaning rags and Disposable Cloves
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Hygiene Handbook for Housekeeping and Hairdressing Staff
9.Trolley Set up
9.Trolley Set up
Amenities, clean
glasses, clean cleaning
rags come on top
Tray/box for
dirty glasses
Keep the chemicals
in a separate box
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Hygiene Handbook for Housekeeping and Hairdressing Staff
10.Legionella prevention (Seite1von2)
Facts
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Hygiene Handbook for Housekeeping and Hairdressing Staff
Maintenance of the warm water plumbing
The water plumbing should be constantly maintained in order to prevent the multiplication of Legionellen
Daily Action: drinking water outlet ports
At the drinking water outlets (faucet, shower heads) in the cabins, every day 15
Seconds can run hot water long.
Especially attention needs to be on empty cabins and crew quarters.
Monthly drinking water procedure
In every cabin (guest and crew), also in the empty cabins,and by all every water taps
(kitchen, restaurant, crew mess)
the hot water (60 C)should be opened once per month, for minimum 5 minutes
The temperature should be documented.
Showerheads
Every 14 days
Clean and disinfect the showerheads every 14 days. For disinfection please use a Mikroquatt solution and keep
the shower heads for minimum 15 minutes in it.
10.Legionella prevention (Seite 2von2)
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Hygiene Handbook for Housekeeping and Hairdressing Staff
11.Noroviren (Seite 1von3)
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Hygiene Handbook for Housekeeping and Hairdressing Staff
11.Noroviren (Seite 2von3)
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Hygiene Handbook for Housekeeping and Hairdressing Staff
11.Noroviren (Seite 3von3)
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Hygiene Handbook for Housekeeping and Hairdressing Staff
Hairdresser General Rules
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Hygiene Handbook for Housekeeping and Hairdressing Staff
Disinfection of Equipment (Seite 1von2)
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Hygiene Handbook for Housekeeping and Hairdressing Staff
Disinfection of Equipment (Seite 2von2)
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Hygiene Handbook for Housekeeping and Hairdressing Staff
Memory Jogger to ensure
"GOOD HYGIENIC"
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