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Citrix XenApp 6 Training

Course Outline
Lesson 1 - Getting Started with Citrix XenApp 6 Training
In this lesson, you'll meet your instructor, Elias Khnaser, and we'll look at what topics
the course will cover.
A Modest vBio of Your vInstructor
About the Course

Lesson 2 - Lab Setup
Hands-on experience is crucial to solidify your knowledge of Citrix XenApp 6. In this
lesson, you'll learn what hardware and software components are needed to build your
own lab environment in order to follow along with the demonstrations.
Workstation Lab Configuration
Software Needed

Lesson 3 - The Course Scenario
Scenario-based training is the hallmark of TrainSignal courses. In this lesson, we'll
introduce the fictitious company that we'll use for our real-world demonstrations,
Encom, and discuss their needs for deploying XenApp.
The Scenario
Encom's Current Environment
Encom XenApp 6 Project Phases

Lesson 4 - Introduction to Citrix XenApp 6
In this lesson, we'll look at XenApp from a high level, beginning with a history of the
product and how it has evolved over time. We'll talk about what exactly XenApp is, the
benefits of desktop virtualization and application virtualization, and the different
features and editions of XenApp 6.
A Bit of Citrix History
XenApp Evolution
What is XenApp?
Desktop Virtualization Types
XenApp/Terminal Server
Application Virtualization
Operational Benefits


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Performance
XenApp 6 Editions and Features

Lesson 5 - Understanding Citrix XenApp Architecture
Having a good understanding of the architecture is crucial to being able to effectively
administer XenApp. In this lesson, we'll dive deep into the XenApp architecture and talk
about the ICA and IMA protocols and the roles of each of the XenApp components.
Independent Computing Architecture (ICA)
Which Layer of the OSI Model?
The ICA Packet
Independent Management Architecture (IMA)
XenApp Architectural Components
Zones, Ports, Additional Components and Plugins

Lesson 6 - Installing and Configuring Citrix Licensing
In this lesson, we will get started with our hands-on work with XenApp. We'll discuss
the licensing requirements for XenApp and then install and configure the RDS License
Server and the Citrix License Server in our scenario environment.
XenApp Licensing Requirements
Acquiring Citrix Licenses
Installing and Activating RDS License Server
Installing and Configuring Citrix License Server
Downloading and Installing the License File

Lesson 7 - Installing and Configuring XenApp 6
In this lesson, we will discuss the server roles in a XenApp environment as well as the
hardware and software requirements before we install and configure XenApp 6 for our
scenario environment. We'll walk through installation from the GUI as well as the
command line.
XenApp Server Role Manager
Hardware and Software Requirements
Other Requirements
Sample Farm Configuration
Database Server Hardware and Data Store Recommendations
Installing and Configuring XenApp 6 from the GUI
Installing XenApp 6 from Command Line


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Lesson 8 - Navigating Delivery Services Console
This lesson is all about getting oriented to the Delivery Services Console in order to use
this tool effectively to administer XenApp.
The Discovery Process
Farm Management Components and Capabilities of the Delivery Services Console
Single Sign-On, Configuration Tools, Alerts, Search and My Views

Lesson 9 - Delegated Administration and Configuration Logging
In this lesson, we discuss how to configure access for administrators in XenApp,
including creating administrator accounts, role-based access control and delegating
permissions.
Role-based Administrative Access
Configuration Logging
Adding Administrator Accounts
Organizing Servers into Folders and Delegating Permissions
Enabling Configuration Logging

Lesson 10 - Introduction to Citrix Policies
In XenApp 6, many of the configuration tools moved from the administrative consoles
to policy-based administration. In this lesson, we'll get started with Citrix Policies and
look at how they interact with Active Directory policies and how to set policy priority.
Finally, we'll create worker groups and computer policies and then test our policy
configuration and troubleshoot policy conflicts with the Citrix Group Policy Modeling
Wizard
Filtering Policies
Citrix Policies and AD Policies
Policy Processing and Priority
Creating Worker Groups
Creating Computer Policies
Editing Policies
Using the Citrix Group Policy Modeling Wizard
Managing Citrix Policies with the Microsoft Group Policy Management Console
Testing Our Policy Configuration with the Group Policy Modeling Wizard



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Lesson 11 - Citrix Policies: In-Depth Look
Citrix Policies are so essential to XenApp 6 that we had to create a second lesson in
order to completely cover all of the issues with configuring and administering them. In
this lesson, we'll dive deep into the various computer and user policies that you will use
in administering XenApp.
Policy Rules
Citrix Computer Policies
Citrix User Policies

Lesson 12 - Publishing Applications and Content
Here is where the fun really begins -- virtualizing applications and content with XenApp.
In this lesson, we'll look at the types of resources you can publish with XenApp, the
different means of installing and hosting applications, and we'll walk through how to
publish applications and content in XenApp and manage these resources after
publication.
Understanding Applications in RDS
Published Resource Types
User Account Access Types
Server Installed Applications
VM Hosted Applications
Installing Applications on the XenApp Server
Configuring a Run Script for Mid-Install Reboots
Publishing Applications with XenApp
Modifying Published Application Properties
Configuring Content Redirection and File Types Handled By Published
Applications
Publishing Content with XenApp
Publishing the Community Desktop with XenApp
Administering Published Applications and Content with the Delivery Services
Console

Lesson 13 - Streaming Applications
In this lesson, we'll look at another way to virtualize applications with XenApp -
streaming applications. We'll talk about the benefits and features of application
streaming and walk through creating and publishing an application package.
Application Streaming Benefits and Features


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Streaming Applications Components
Packaging Applications with the Citrix Streaming Profiler
Publishing an Application Package
Published Application Types
Advanced Application Properties - Alternate Profiles and User Privileges

Lesson 14 - Installing and Configuring Citrix Plug-Ins
In this lesson, we'll look at the client side of application virtualization. Once your
resources are published, clients need Citrix Plug-Ins installed in order to view and use
these resources. We'll discuss the online and offline plug-ins, demonstrate how to
provide these plug-ins to clients, how they're installed, how to configure user and group
access to applications, and how to customize how applications appear on the end user
device.
The Plug-In Matrix
Customizing the Online Plug-In
Installing Citrix Plug-Ins from the Command-Line
Installing the Online Plug-In from the Command-Line
Configuring a XenApp Services Site
Giving Users and Groups Access to Applications
Customizing Published Application Delivery - Pushing Applications to the Client
Desktop and Start Menu
Installing the Offline Plug-In
Configuring the Citrix Online Plug-In with Group Policy Objects

Lesson 15 - Configuring Web Interface
In this lesson, we'll configure the XenApp Web Interface to provide browser-based
access to our published resources. We'll walk through creating a XenApp Web Site, we'll
set up Web Interface to prompt the user to install the Citrix Plug-Ins when necessary,
and finally we'll customize the web interface and brand it with the Encom logo and color
scheme.
Web Interface Communications Process
Creating a XenApp Web Site
Accessing the XenApp Web Site and Published Applications
Installing the XenApp Plug-In from the Web Interface
Managing Web Interface Client Detection and Deployment
Advanced XenApp Web Site Configuration


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Customizing Your Web Interface Site

Lesson 16 - Working with Profile Manager
Profile management is an essential topic to master if you're going to provide a seamless
and exceptional end user experience in your XenApp environment. In this lesson, we'll
discuss why profile management is important, the different types of user profiles, and
we'll dive deep into the configuration of Citrix Profile management and how it integrates
with Active Directory and Group Policy.
Why Profile Management
User Profile Types
Citrix Profile Management and Profile Manager Components
Configuring Citrix Profile Management with Active Directory and Group Policy
Installing Profile Management Service Engine

Lesson 17 - Understanding and Configuring Load Management
Since the basis of XenApp is providing multiple concurrent users with access to
resources within a farm, and that farms encompass multiple and sometimes hundreds
of servers, load management is a crucial concept to understand in XenApp farm
administration. In this lesson, we'll dive deep into the configuration of XenApp load
evaluators and look at how to troubleshoot issues within the environment using load
statistics.
Understanding Load Evaluators
Configuring the Default Load Evaluator
Configuring the Advanced Load Evaluator
Creating a Custom Load Evaluator
Understanding Load Statistics
Troubleshooting Load Management Policy Conflicts
Configuring Load Balancing Policies

Lesson 18 - Configuring Printing
Printing within the XenApp environment is another crucial topic to understand as an
administrator. The ICA protocol is a thin protocol, but print jobs require a significant
amount of data to be transferred across the environment. XenApp 6 has come a long
way in making it much simpler to configure printing than in previous versions. In this
lesson, we'll look at how Windows printing works and use that as a starting point to
understand how XenApp handles print jobs. We'll demonstrate how to install and


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replicate print drivers with PowerShell. Then we'll look at the policy-based
administration of printing in XenApp, including how to configure proximity printing for
your mobile users.
How Windows Printing Works
Common Printing Technology
Types of Printers and Print Job Routing
Installing and Replicating Print Drivers
Printing Policies
Mobile Users and Printing
Installing and Managing Printers and Drivers with the Print Management Console
Installing and Replicating Print Drivers with PowerShell
Configuring Printing Policies
Managing Client Printers with Citrix Policies
Managing Drivers with Citrix Policies
Configuring Universal Printing
Managing Printing Bandwidth
Configuring Proximity Printing and Smooth Roaming

Lesson 19 - Securing XenApp
In this lesson, we'll look at how to provide users secure access to internal resources
from outside the network, and how to deploy encryption between end point devices on
the LAN and our XenApp servers.
Different Methods of Securing XenApp
Using SSL Relay, Secure Gateway and Double-Hop DMZ
Enabling Secure ICA for Published Applications and Desktops
Configuring SSL Relay
Configuring Secure Gateway
Configuring Web Interface to Communicate with Secure Gateway

Lesson 20 - Configuring NetScaler Access Gateway Enterprise Edition
This lesson also appears in the Citrix XenDesktop 5 Training course. In this lesson, we
will enable remote access in the our scenario environment by integrating a NetScaler
Access Gateway. In addition, we will talk about the various deployment scenarios, the
firewall configuration, licensing and how to create a self-signed SSL certificate.
NetScaler Deployment Scenarios
Firewall Considerations


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Terminology
Licensing
Self-Signed SSL Certificates
Installation and Configuration Tasks
Installing NetScaler VPX
Configuring Networking
Configuring Virtual Server Access Gateway
Configuring NetScaler Licensing
Configuring SSL Certificates for NetScaler
Configuring Access Gateway Enterprise Edition (AGEE)
Configuring Session Policies
Configuring NetScaler for Mobile Devices
Redirecting HTTP Traffic to HTTPS
Configuring Web Interface to Work with AGEE

Lesson 21 - Advanced Farm Administration - Part 1
At this point, we've covered much of what you'll need to know to be an effective
XenApp administrator - but this lesson will make you better. In Part 1, we look at how
to balance and prioritize resources within the XenApp environment, including managing
the server CPU and allotting resources based on application and session importance.
We'll also look at the health monitoring and recovery policies and how to configure
reboot schedules and behavior.
Advanced Zones Topics
CPU Management
Resource Allotment Calculation
Moving Servers Between Zones and Setting Election Preference
Configuring Load Balancing Policies
Configuring CPU Management Policies
Allotting Server Resources with Application and Session Importance
Optimizing Memory Resources
Configuring Health Monitoring and Recovery Policies
Setting Reboot Schedules and Behavior
Configuring Hotfix Management
Power and Capacity Management Administration



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Lesson 22 - Advanced Farm Administration - Part 2
Part 2 of Advanced Farm Administration begins with a discussion of managing user
sessions, including common tasks such as communicating with users, disconnecting
users and using the Shadow Taskbar for troubleshooting. We'll also demonstrate how to
configure the ICA listener ports, which can be valuable for troubleshooting connectivity
issues with your server listening ports. We'll wrap up with a discussion of using
SpeedScreen Latency Reduction Manager to boost performance in extreme high latency
connections.
Managing User Sessions
ICA Listener Configuration
Shadow Taskbar
SpeedScreen Latency Reduction Manager

Lesson 23 - XenApp Command Line Tools
There are quite a few command line tools you can use with XenApp. These are
especially important to know if you plan to take the 1Y0-A18 CCA exam. This lesson will
walk through these tools and we'll look closely at the Query command.
XenApp Command Line Tools
Query Command
Using the XenApp Command Line Tools
Using the Query Command

Lesson 24 - Troubleshooting XenApp 6
This lesson will be invaluable for your work administering XenApp. In this lesson, we'll
look at the seven categories of troubleshooting that Citrix outlines in the CCA exam
guide. We'll dive deep into each category and equip you with the knowledge to
troubleshoot XenApp in your environment.
Troubleshooting IMA Given a Scenario
Troubleshooting Load Manager
Troubleshooting Licensing Issues
How Session States Can Negatively Affect a XA Server
Using QFARM/LOAD to Troubleshoot Issues
Troubleshooting Web Interface Issues
Configuring Client Auto Detection on the Web Interface
Troubleshooting XML Service on Web Interface


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Troubleshooting Citrix Services
Troubleshooting Common Printing Issues

Lesson 25 - XenApp 4.5/5 Walkthrough
There are many environments that still use legacy versions, and since XenApp 6 has
consolidated many administrative tools into policies, we'll look at where some of those
tools are in XenApp 4.5 and 5.
The ICA Administration Toolbar and XenApp Administration Tools
Working with the Delivery Services Console
Managing XenApp with the Advanced Configuration Console

Lesson 26 - Preparing for the Citrix XenApp 6 CCA (A18) Exam
In this lesson, we'll look at the Basic Administration for Citrix XenApp 6 exam profile,
topics, the candidate profile and also what certifications this exam counts toward. We'll
also provide some study tips and additional resources to consult if you plan to take the
exam.
Exam Profile
Exam Topics and Weights
Candidate Profile
Personal Study Recommendations
Credit Toward Certification

Lesson 27 - Next Steps
In this lesson, we'll look back at what we covered and built over the course of these
lessons, and provide some direction on how to continue learning about XenApp 6.
Looking Back
The Road Ahead
My Favorite Supporting Resources