ures: ================================================================================ ===== Version 4.X on the Windows 2000 Operating System, and versions 5.X and 6.0 (plan ned for availability in first half of 2007) as a Linux-based appliance model implementation. Provides the call-processing capabilities for Cisco Unified Communications Manag er Business Edition, a simplified, single-server solution designed for medium-si zed businesses
Integrates Cisco Unified Mobility into Cisco Unified Communications Manager soft ware, making access to mobility features easier and more cost-effective Supports dual-mode devices, enhancing the productivity of employees who need to move between campus wireless and external cellular network environments Supports the medium-sized business- and retail-friendly, multibutton Cisco Unifi ed IP Phone 7931G Supports a new suite of Cisco Unified IP Phones: Cisco Unified IP Phone 7975G, 7 965G, 7945G, 7962G, and 7942G and the Cisco Unified SIP Phone 3911 Cisco call manager 5.1: ======================= Call manager installed on Cisco MCS 7800 server platforms. Cisco Unified CallManager 5 supports Resource Reservation Protocol (RSVP) agent capability. The RSVP agent on a Cisco router extends CAC capability beyond a hub-and-spoke topology within a cluster. Now a call can be routed directly between two locations without having to traverse the hub, allowing alternative network topologies and more efficient use of networks. Cisco Unified CallManager 5.0 includes Japanese, Korean, and Chinese (Traditiona l and Simplified) languages, Cisco Unified CallManager 5.1 now supports Arabic too. Session Initiation Protocol (SIP) support is available in Cisco Unified CallMana ger 5 with support of line-side devices, including IETF RFC 3261-compliant devices available from Cisco Systems and other manufacturers. Cisco SIP-compliant devices include the Cisco Unified IP Phone 7905G, 7912G, 7940G, and 7960G models. SIP is also available on the Cisco Unified IP Phone 7911G, 7941G, 7941GGE, 7961G, 7961G-GE, 7970G, and 7971G-GE models. new ones in version 5.1: ======================= Codec support for automated bandwidth selection: G.711 (mu-law and a-law), G.722 , G.722.1, G.723.1, G.728, G.729A/B, GSMEFR, GSM-FR, wideband audio (proprietary 16-bit resolution; 16-kHz sampled audio), an d Advance Audio Coding (AAC) for use with Cisco Telepresence devices *Divert calls to voicemail (iDivert) CISCO UNIFIED CALLMANAGER VERSION 5 ENHANCEMENTS: ================================================= SIP trunk and endpoint support provides enhancements to support SIP and host SIP phones, improving interoperability and opening ways to develop innovative appli cations. Cisco Unified CallManager supports coexistence of SCCP and SIP phones, allowing migration to SIP while protecting investments in existing devices. Cisc o Unified CallManager 5 includes the following major SIP functions: Native support of SIP devices CTI for Internet service provider (ISP) phones Presence information for SIP devices Fault, configuration, accounting, performance, and security (FCAPS) enhancements to support SIP SIP trunk enhancements for external applications, such as conferencing and prese nce Third-party SIP devices supporting RFC 3261 SIP line-side RFCs: RFCs 3261, 3262, 3264, 3265, 3311, 3515, and 3842 SIP trunk RFC support: RFCs 2833, 2976, 3261, 3262, 3264, 3265, 3311, 3515, 3842 , 3856, and 3891 CALL MANAGER 7: =============== Some of the key features of the recent release follow: Local route groups and transformation patterns greatly reduce the configuration effort to create dial plans. Intelligent bridge selection saves you money by optimizing the use of video brid ge resources. Trusted relay points facilitate trusted quality of service (QoS) and Call Admiss ion Control(CAC), as well as trusted VLAN traversal for Cisco Unified Communicat ions software clients. Early offer support with support of G.729 on Session Initiation Protocol (SIP) t runks provides the savings of low-bandwidth codecs Active directory 2008. The Cisco Unified Communications Manager Bulk Administration Tool (BAT) allows a dministrators to perform bulk add, delete, and update operations for devices and users. The application was enhanced in Version 6 to provide export and import of databa se information, including calling search space, device pool, and Cisco Survivabl e Remote Site Telephony (SRST). Version 7.0 further enhances the solution by adding many other features, among t hem hunt and pilot lists, computer telephony integration (CTI) route groups, transformation patterns, presence groups, message waiting, and mobility information. Telephony New features: ======================= Directed call pickup Do not disturb--call reject SIP Support: ============ conference chanining Cisco Unified IP Phone 7931G Busy-lamp-field (BLF) alert Secure Real-Time Transport Protocol (SRTP) over SIP trunk CALL MANAGER 8: =============== Cisco Unified IP Phones 6900, 8900, and 9900 model phone support.Version 8.0 add s support for the universal-serial-bus (USB) video camera and Cisco Unified IP P hone 6901 and 6911 models. Cisco Unified Communications Manager 8.0 enhances RSVP to allow calls that cross cluster boundaries or terminate in other call control clusters to be able to us e RSVP agents to provide end-to-end dynamic Call Admission Control (CAC) even fo r calls to phones outside the cluster. Analysis Manager: Analysis Manager is a feature of the Cisco Unified Communicati ons Manager Real-Time Monitoring Tool (RTMT) that allows RTMT to provide solutio n-level diagnostic features for other Cisco Unified Communications applications, including Cisco Unified Customer Voice Portal, Cisco Unified Intelligent Contac t Management Enterprise Codec support:Internet high-fidelity codec (iSAC) support. Dialed Number capacity on SIP phones (56 lines for Cisco Unified IP Phone 79x2 a nd 79x5 phones CALL MANAGER 6: =============== New Telephony Features Cisco Unified Communications Manager Version 6.0 includes several new telephony features: Do Not DisturbAllows the end user to turn off the ringer IntercomProvides an administrative assistant the ability to whisper to a manager Audio Message Waiting IndicatorIncreases the accessibility of message indication Secure ConferencingProvides media encryption to those on an Ad-Hoc conference cal l Call RecordingOffers a more efficient method to record calls Silent MonitoringUses that more efficient method to observe call center agents New 24-Button Phone:The Cisco Unified IP Phone 7931G is supported in Cisco Unifi ed Communications Manager 6.0. Call Manager 6.1: ================= The first one is the Join Across Lines feature for connecting multiple calls or conferences and the second is a Single Button Barge feature that allows authorized users to enter a call as an additional party by pressing a sin gle key. Performance Improvements to Existing Features: 1)Callback support for voice gateways 2)Session Initiation Protocol (SIP) trunk device identification