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TASK-1
Unit-2 business resources.
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Introduction
Human Resource Management (HRM) is the function within an organization that
focuses on recruitment of, management and providing direction for the people who
work in the organization.
Managing a human resource department entails more than simply hiring and firing
employees. The human resource department is essential in cultivating
organizational development, working with business to provide services inclusive of
training staff, explaining and ensuring employment laws are followed, developing
policies and job descriptions, strategic planning, performance management,
recruitment and keeping the workplace environment safe.
Steps for managing Human Resource:
Put together a solid resource: One function of the human resource (HR) department
is to hire good for all departments. Be sure the HR department is staffed well.
- Hire as many team members as departmental budget will permit. The
number of employees HR department needs will depend on the size of the
company anyone working for, and the functions their department is expected
to perform.
- Hire specialists for each function, such as a benefits Administrator, trainer
and Recruit. Or, if anyone has fewer employees, hire Generalists who can
manage multiple functions.
Communicate with team about their expectations- Make sure all the members
of the HR department understand their responsibilities.
Communicate individual responsibilities to the entire company- HR
department will run more efficiently if the company employees know which team
member to contact for payroll questions, benefits enrolment, etc.
Insist upon confidentiality- The HR department has access to a lot of personal
information. The department also handles sensitive issues such as harassment
complaints and labour disputes. Discretion is essential.
Maintain an open door policy for management and staff: The companys
workers as well as its leaders should feel comfortable coming to HR for assistance.
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Be sure to cross train the members of the HR team- This will help cover
vacations, sick days and other time off. No one have to wait for help if one of
employees is absent. Allow departments team members to train each other. This
will ensure everyone understands the basics of each persons job.
Promote professional growth on team: Allow HR staffs to take seminars,
classes and attend meetings that will further their knowledge of the HR field.
- Suggest opportunities if there are areas of weakness on team. For example,
if attracting talent is something no one specializes in, look classes or
publications and recommend them to team.
- Keep updated on the developments and best practices in the HR field. Join
professional organizations such as the society for Human Resource
Management (HRM), sign up to receive new letters and network with the HR
managers.
Set a good example- Maintaining a professional and positive demeanor will help
department do the same. The attitude will then spill over into the entire company.
Be sure all company policies and procedures are followed within your
department- Complete reviews on time, keep your budget on track and report to
management as required.
HRM is moving away from traditional personnel, administration, and transactional
roles, which are increasingly outsourced. HRM is now expected to add value to the
strategic utilization of employees and that employees programs impact the
business in measurable ways. The new role of HRM involves strategic direction and
HRM metrics and measurements to demonstrate value.

(Jenkins, 1998)

The leaflet is given below:






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Dutch-Bangla Bank Limited (DBBL) is Bangladesh's most innovative and
technologically advanced bank. DBBL stands to give the most innovative and
affordable banking products to Bangladesh. Amongst banks, DBBL is the largest
donor in to social causes in Bangladesh. It stands as one of the largest private
donors involved in improving the country. DBBL is proud to be associated with
helping Bangladesh as well as being a leader in the country's banking sector.

Dutch-Bangla Bank started operation is Bangladesh's first joint venture bank. The
bank was an effort by local shareholders spearheaded by M Sahabuddin Ahmed
(founder chairman) and the Dutch company FMO.

From the onset, the focus of the bank has been financing high-growth
manufacturing industries in Bangladesh. The rationale being that the manufacturing
sector exports Bangladeshi products worldwide. Thereby financing and
concentrating on this sector allows Bangladesh to achieve the desired growth.
DBBL's other focus is Corporate Social Responsiblity (CSR). Even though CSR is
now a cliche, DBBL is the pioneer in this sector and termed the contribution simply
as 'social responsiblity'. Due to its investment in this sector, DBBL has become one
of the largest donors and the largest bank donor in Bangladesh. The bank has won
numerous international awards because of its unique approach as a socially
conscious bank.

DBBL was the first bank in Bangladesh to be fully automated. The Electronic-
Banking Division was established in 2002 to undertake rapid automation and bring
modern banking services into this field. Full automation was completed in 2003 and
hereby introduced plastic money to the Bangladeshi masses. DBBL also operates
the nation's largest ATM fleet and in the process drastically cut consumer costs and
fees by 80%. Moreover, DBBL choosing the low profitability route for this sector has
surprised many critics. DBBL had pursued the mass automation in Banking as a
CSR activity and never intended profitability from this sector. As a result it now
provides unrivaled banking technology offerings to all its customers. Because of this
mindset, most local banks have joined DBBL's banking infrastructure instead of
pursuing their own.

Even with a history of hefty technological investments and even larger donations,
consumer and investor confidence has never waned. Dutch-Bangla Bank stock set
the record for the highest share price in the Dhaka Stock Exchange in 2008.

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Dutch Bangla Bank Limited (DBBL) is mainly services based organization. Business
it provides some services as a product. DBBL provides a lot of products and
services. Some of them are given below-





Dutch Bangla Bank Limited service and product:

SME Banking:
- Assets product
- Liability product
Retail Banking:
- Student loan
- Car loan
- Home loan
- Credit card
- Deposit pension scheme
Corporate Banking-
- Project finance
- Syndications
- Securitization of assets.
- Finance and advisory service

Capital market service
Locker service
Islamic banking


(Dutchbanglabankltd, 2013)







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Human resource:
Human resource is the division of a company that is focused on activities retailing
to employees. These activities normally include recruiting and hiring of new
employees, orientation and training of current employees, employee benefits, and
retention.
Dutch Bangla Bank Limited employees documentation is important for several
reasons. Documentation justifies employment actions, from recruitment and
selection to resignation, retirement or termination. Training and development and
compensation and benefits are parts of employee documentation as well.
Maintaining accurate and complete documentation supports human resources
objectives, such as succession planning and promoting from within. Employee
documentation, when prepared carefully, confidentially and according to company
policies, is the backbone of a human resources department.

The particular jobs for this section of Dutch Bangla Bank Limited are Accountant.
Bank accountants, or an accountant for a bank, perform most of the same function
of an accountant for any other type of business. Accounting is the classifying and
recording of financial transactions. This is always the purpose and responsibility of
the accountant regardless of what type of company employs him. However, banks
have small procedural differences that make them slightly different from other
businesses.
DBBL accountant complies and analyses financial information for the purpose of
preparing financial reports, profit-and-loss statements, tax returns and budgets for
clients. DBBL accountant must have excellent mathematical skills; their job is to
deal with numbers. Additionally, they must have excellent communication skills,
because they will be discussing personal, sometimes difficult, financial matters with
the clients. They must be able to work under pressure, meeting deadline while
carrying a heavy work load. To become an accountant of DBBL a successful
candidate must possess a four-year degree in accounting, business administration
or related field of study. A candidate may also choose to become a certified public
accountant. Certification is administered by the Institute of certified public
accountants once a candidate successfully passes an examination. According to
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salary scheme of DBBL in the average accountant working earned an annual base
salary of TK. 35900. Bureau of labour statistics anticipates the employment of
accountants to increase by 18 percent between 2006 and 2016.






















The application form of DBBL accountant is given below:
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DUTCH BANGLA BANK LIMITED
ADRESS, MIRPUR 10, ANIK PLAZA 3
RD
FLOOR
info@DBBL.bd, tel. 029998877. 014476346646

APPLICATION FORM
CANDIDATE NAME- DEPATMENT-
DESIGNATION- CONTACT NUMBER-
REASON FOR JOBS-

SALARY:
SUPPORT FAMILY:
PERSONAL NEEDS:
OTHERS:

JOINING DATE:
CANDIDATES SIGN:
DATE:

MANAGER APPROVAL:
APPROVAL:
REJECTED:
COMMENT:









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Applying for a job in accounting requires that applicants have the qualifications for
the various types of positions found in different companies. Accountants work with
the finance of private and public companies. Candidates in accounting must possess
certain skills that are necessary to successfully complete the standard duties
common in various accounting jobs. Before applying for a position, make sure that
candidates have the skills that make you employable as an accountant. For getting
a job in accounting candidates need to have lots of skills. Among them the main job
skills are employability skills, personal skills and communication skills. Now the
following skills are shown below-
Personal skill- Personal skills of DBBL accountants needs to have self control,
exhibiting social skills, being honest and truthful, being confident in the work
completed, and being adaptable and flexible when it comes to new work
environments or situations. Personal employability skills also extend to the person
the employee is on a regular basis, including how the employee presents
themselves, their level of common sense and overall self-esteem. Some employers
will even classify a sense of humor as an employability skill.
Communication skills- As an accountant of DBBL they are required communicate
with team members and other employees for a variety of reasons. Working on a
project with a team necessitates discuses the requirements and goals for the end
result. When requesting information from members of management and other
employees to complete their financial records, they must clearly articulate what
they need why its important for it to be accurately documented. Also, when giving
reports or performing audits, accountants need to explain complicated financial
documents to all levels of employees.
Employability skills: To be able to get a job in Dutch Bangla Bank limited
accountant the potential employee must show basic employability skills during the
application process. These include basic reading, writing and listening skills, as well
as a basic understanding of simple math, science and oral communication. Skill that
are harder to demonstrate, but desired by many employers, are the ability to learn,
reason, think creatively, make decisions and solve problems independently.
Expert is the professional who has acquired knowledge and skills through study and
practice over the years, in a particular field or subject, to the extent that his/her
opinion may be helpful in fact finding, problem solving, or understanding of a
situation. Organization involves keeping surrounding in order. As schedules become
more hectic, organization plays a key role in helping getting things accomplished.
Effective organizational skills can help at both the personal and professional levels,
and implementing effective organizational skills brings with it a sense of control
every business requires some skills. The attributes are given below:

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- Balancing life and work
- Resource fullness
- Risk taking
- Team player
- Action oriented
- Innovative
- Enterprising
- Analytical thinker
- Decisive
- Getting things done
- Flexibility


















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Reference:
Business dictionary, (2014), Definition, [online] available from:
http://www.businessdictionary.com, accessed on: 10/4/2014
Dutchbanglabankltd, (2013), About Dutch-Bangla Bank Limited, [online] available
from:http://www.dutchbanglabankltd.com/about_aboutus.php, accessed on:
10/4/2014
jekins,A, (1998), A-Z Business Studies Band Book, 2
nd
ed, Hodder Education, 338
Euston Road, London NW1 3BH, The Bath Press ltd
jekins,A, (1998), Business Studies for A level, 3
nd
ed, Hodder Education, 338 Euston
Road, London NW1 3BH, The Bath Press ltd