Académique Documents
Professionnel Documents
Culture Documents
1.1 INTRODUCTION
Established in Lahore in 1942 before independence, Allied Bank Limited is one of the
largest banks in Pakistan with more than 800 branches located in over 300 cities and
towns. The Bank has the largest data communication network with all its branches
offering real-time online banking. The Bank offers a full range of retail, commercial and
corporate banking services with a focus on service delivery through technology.
1.2OVERVIEW
Allied Bank is the first Muslim bank, to have been established on the territory that
became Pakistan. Established in December 1942 as the Australasia Bank at Lahore with a
paid-up share capital of Rs. 0.12 million under the Chairmanship of Khawaja Bashir Bux,
the Bank had attracted deposits, equivalent to Rs. 0.431 million in its first eighteen
months of business. Total assets then amounted to Rs. 0.572 million. Today Allied Bank's
paid up Capital & Reserves amount to Rs. 10.5 billion, deposit exceeded Rs. 143 billion
and total assets equal Rs. 170 billion. The Allied Bank's story is one of dedication,
commitment to professionalism, adaptation to changing environmental challenges
resulting into all round growth and stability, envied and aspired by many.
1.3 BRIEF HISTORY
THE PRE INDEPENDENCE HISTORY (1942 TO 1947)
In the early 1940s the Muslim community was beginning to realize the need for the active
participation in the field of trade and industry. The Hindus had since the late 1880s
established a commanding presence in these areas and industry, trade and commerce in
the undivided Sub-continent was completely dominated by them. Banking, in particular,
was an exclusive enclave of the Hindus and it was widely believed, and wrongly so, that
Muslims were temperamentally unsuited for this profession.
It was particularly galling for Khawaja Bashir Bux to hear the gibe that “Muslims could
not be successful bankers”. He decided to respond to the challenge and took lead in
establishing this first Muslim bank on the soil of Punjab that was to become Pakistan in
December 1942; by the name of Australasia Bank Limited.The initial equity of the Bank
amounted to Rs 0.12 million, which was raised to Rs 0.5 million by the end of first full
year of operation, and by the end of 30th June 1947 capital increased to Rs. 0.673 million
and deposits raised to Rs 7.728 million.
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enjoyed an enviable position in the financial sector of Pakistan and was recognized as one
of the best amongst the major banks of the country.
In August 2004 as a result of capital reconstruction, the Bank’s ownership was
transferred to a consortium comprising Ibrahim Leasing Limited and Ibrahim
Group.Today the Bank stands on a solid foundation of over 63 years of its existence
having a strong equity, assets and deposits base offering universal banking services with
higher focus on retail banking. The bank has the largest network of on-line branches in
Pakistan and offers various technology based products and services to its diversified
clientele through its network of more than 700 branches.
(2005 TO DATE)
In May 2005 Ibrahim Leasing Limited was amalgamated by transfer to and vested in with
and into Allied Bank Limited. ILL shareholders were issued ABL shares in lieu of the
ILL shares held by them. Application for the listing of ABL shares in all the Stock
Exchange Companies of Pakistan was made. ABL was formally listed and trading of the
shares of the Bank commenced w.e.f. the following dates.
Now all shareholders of Allied Bank Limited can trade in the shares of the Bank at their
free will.
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The card holders of our bank will thus be able to access member banks ATMs for
balance inquiry and can withdrawal simultaneously vice versa. The card holder's
member banks will access our bank ATMs.Every ATM which is connected with "1-
Link Switch" has a Logo which indicates that "1-Link Switch" member can access the
ATM.
MERCHANDISER LIST
Now you could use your Allied Cash+ card at any outlet having the ORIX POS Terminal
1.6.3 SERVICES:
1.6.3.1 Home Remittances
The Bank having a network of 735 branches all over Pakistan, undertakes to provide safe
and instant payment of remittance from expatriates, routed through designated foreign
exchange companies and correspondent banks with whom special arrangements have
been made in this regard. Through the Allied Express Service, Allied Bank ensures that
beneficiaries' Accounts in Allied bank branches are credited with in 48 hours of receiving
home remittance information from overseas.
1.6.3.2 Remittances
Allied Bank can transfer funds to the remotest part of the country for payment/credit to
the customer himself or a third party, through Telegram/Telex/Telefax for payment/credit
on the same/next day. Telegraphic transfers can also be made abroad in Foreign
Currency. Carrying cash to strange alien location can prove to be risky as a single
incident can render one without monetary backup of any sort. Hence travelers’ cheques
are introduced by banks in order to protect against any contingency.
1.6.3.3 Hajj Services
The Bank serves the intending pilgrims by helping them in performing this religious
obligation. The Hajj forms and other related services are provided by the bank. However,
the terms and conditions for accepting the Hajj forms from intending pilgrims are in
accordance with the Hajj Policy announced by the government, each year. Hajj
applications are available with all branches.
1.6.3.4 Utility Bills
All branches of the Bank collect utility bills of electricity, gas and telephones. For
convenience of the customers, Utility Bills are collected by the branches during banking
hours and also in the evening-banking on all working days. Bills can be paid through
Cash or Cheques. Consumers may drop bills with crossed Cheques into a drop box
available at the branches under "Cheque Drop-in" system.Utility Bill payment facility -
Pay your telephone, electricity, and gas utility bills on any of our ATMs without having
to wait in long queues outside your branch.
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1.6.3.5 Lockers
Allied Bank Lockers are available in three different sizes Small, Medium and Large on a
yearly fee. Locker holders need not have an account in the Bank.
1.6.3.6 Commodity Operation
It is a Cash Credit Financing to Government Department for procurement of various
commodities, as per allocation of the limits by SBP on Government of Pakistan
Guarantee.
1.7 VISION
To become a dynamic and efficient bank providing integrated solutions in order to be the
first choice bank for the customers.
1.8 MISSION
• To provide value-added services to our customers
• To provide high-tech innovative solutions to meet customers requirements
• To create sustainable value through growth, efficiency and diversity for
all stakeholders
• To provide a challenging work environment and reward dedicated team
members according to their abilities and performance
• To play a proactive role in contributing towards the society
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1.10 FUNCTIONS
As a fully functional commercial bank, the activities of the Bank are organized around
the following areas:
• Commercial Lending: Provides both fund as well as non-fund based financial
facilities, focusing on short-term trade related self-liquidating credits.
• Consumer Banking: The Bank operates a growing credit card business, under
the “Master Card” franchise, with global acceptance capability and a wide-
ranging merchant base. The Rupee-based travellers’ cheques product is one of
ABL’s most attractive consumer products. The Bank also intends to substantially
increase its automated teller machines on a shared basis.
• Credit Department: With its 65 year banking history, ABL is highly experienced
in handling various types of credits, including syndicated lending, project
financing, agriculture credit, financing to small & medium enterprises and micro-
credit.
• Technology: Currently, there are more than 800 branches in Pakistan. All
branches are computerized. The ABL Information Technology Division is
working on improving the MIS of the Bank and developing the entire network on
real time.
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Board of
Directors
Audit
Committee
President
Internal
Audit
Mr. Gulzar
Messenger
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2.1 INTRODUCTION
This is second part of the report that is based upon technical or practical experience
which I got in Allied Bank Satellite Town Branch during my whole training period. I
worked in three departments first one is Account opening department, second is lockers
and other is clearing department. The practical experience and knowledge that I got
during internship at ABL Satellite town branch was remarkable. Most importantly the
way the Managers and remaining staff cooperated with me was unforgettable. I freely
asked all the questions from the manager and the staff and they removed my all
confusions and queries.
FIRST DAY EXPERIENCE
“Doing something is better than doing nothing.”
First day, at any place always have some remarkable memories throughout our life.
Starting from the first day at Allied Bank Limited Satellite Town Branch I was very
excited and enthusiastic because at that time I thought I am free from college life and I
am going to start my professional life.
When I reached at bank I met to the manager he welcomed me and gave me some honor
as well. Then I started discussion with him. He gave me brief information related the
Bank environment and all of its activities. I was really very surprised when I got all those
information.
I was very curios and hurry to start my work. At basic level the Manager told me about
some important terminologies that are used in banking environment. Like OBC (Outward
Bills for Collection), OBR (Outward Bills for Realization), NIFT (National Institutional
Facility Technology), Current Account, Saving Account, Fixed Account, Online Deposit,
Basic Banking Account, KYC (Know Your Customer), and about DD (Demand Draft). I
also got little bit information related these terminologies. The explanation given by the
Manager related these terminologies created clear image of banking environment in my
mind.
LEARNING PROCESS
Next day begin with my learning process I observed many things closely and critically,
and also got some new ideas related them. This new environment opened my mind
related the banking world.
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ix. Then customer service officer will key-in the data of the new Account
Holder(s) in the system and new account transaction will be saved in the
system.
x. After that all forms and documents will be hand over to MO for
authorization and supervision in the system.
xi. MO will scrutinize AOF and all underlying documents and compare the
same with the information loaded in the system by retrieving the Account
Opening data i.e., name of the customer, title of the account, CNIC number
and Depositor’s code etc. in the Bank Smart.
xii. Once satisfied with the documentation and accuracy of the transaction in the
System, MO will authorize/ supervise the same and new account will
become operative.
xiii. Then deposit slip along with account number will be supplied to account
holder to make initial deposit.
xiv. After that it must be ensure that “Letter of Thanks” on the Bank’s format has
been sent to the new account holder through registered post/ courier.
2.4 ENTRY IN REGISTER
All customers’ accounts are numbered in numerical serial order in a register. After
three days I started to fill account opening forms. First of all Signature card is filled
just for the security purposes in order to make secure the signature of the account
holders. On signature cards the NIC number, title of account, name of signatory and
his specimen signature are mentioned. I also filled these signature cards and scanned
them with the account holders account number for the secure transaction. Then I filled
remaining particulars according to requirements of the account holder. Like type of
account, specific amount, operating instructions, zakat deduction, address, other bank
services to be used by customer, information of introducer and general instruction as
well.
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Initial Deposit
In this head mention the initial amount which the customer wants to deposit in his
account.
NIC/passport No
In this head mention the NIC /Passport No of the customer which is necessary.
Occupation /Business
Mention the business or profession of the customer who wants to open the account.
Residential Address
Mention the complete address of the customer.
National Tax No
If the customer has the national tax no also mention it.
Contact No
Mention the new customer’s telephone number (office &residence) mobile number and
email address.
In Case of Minor
Mention the date of birth of the minor .His/her date of attaining maturity is also
mentioned .Name of the guardian is mentioned.
Operating Instructions
In this head mention the instructions about the account operation .If the customer wants
to open the account singly then he/she will choose the option the account single. In this
case mention that single person will operate the account .If the joint account will open
then in this case mention the option either or survivor.
Zakat deduction
If the customer wants to pay the zakat then choose the option “yes” If the customer want
that the zakat should not deducted from his/her account then an affidavit declaration
will be submitted to the manager.
Address of contact person /Next of kin
Name and address and telephone number of the kin is required.
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Special instructions
If the customer wants to mention the special instructions about the account Operation and
other things then fill this head.
Other bank services to be used
If the customer wants to use other services of the bank mention them.
Introducer
In this head the information about the introducer is required .Introducer is the person who
introduces the new customer. It is necessary for the introducer that he has the account in
that bank.
Nature of account
Nature of the account is mentioned Following are the nature of accounts.
• Individual
• Partnership (registered/unregistered)
• Autonomous Bodies
• Joint Stock Company (public/private)
• Non trading organization /clubs /Associations
Others
The customer will choose any one from the above mentioned options.
Personal information
In this head the personal information of the customer is mentioned. Name of the persons
(if more than one) are mentioned who are authorized to operate the account. Cheque book
issued head is not filled because the cheque books are provided to the customer after one
week.
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services / products to customers on a particular day or for any period from any of
its branches.
2.10.1IN CASE OF LOSS:
Of cheque
In case of loss of a cheque, to stop a cheque from encashment, the rules say the following
(no specific order):
• Customer has to come personally with an application to prevent the cheque from
encashment
• Rs. 210, per complaint of a cheque
• Rs. 520, on loss of complete cheque book, after filing an F.I.R.
Of requisition slip:
In this case the rules say the following:
CLOSING ACCOUNT
If a customer wishes to close an account he must have to inform the bank abbot his
intentions in written application. He must return all the unused cheque leaves to the bank.
LETTER OF THANKS
I was an also avail opportunity to learn about banking rules. Suppose after opening
account the LETTER OF THANKS goes to that particular A/C Holder house for the
confirmation address of the account holder. If the LETTER OF THANKS is not receiving
any account holder than banker ask for more inspection regarding their address actually
the main purpose of that LETTER OF THANKS to confirmation the address.
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“FILLING CHEQUES
AND
DEPOSIT SLIPS”
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The branch where the customer wants to transfer the amount and also mention the code
of that branch, total amount in words as well as in figures are also mentioned.
4.2 Current Account Deposit Slip
For filling current account deposit slip Date, Month, Year is mentioned .Account number
of the customer .Title of account (name of customer) Total amount in Rs .Amount in
rupees (words) is also mentioned .In the portion of Particulars Cash has been written if
the customers want to deposit cash . If the customers want to deposit the cheque in
that case bank name , cheque number of the bank are also written.
4.3 PLS Saving Account Deposit slip
Some customers have saving accounts in the bank and they want to deposit cash or
cheque in their accounts. So they fill the PLS Savings Account Deposit slip. This slip is
filled in the same manner as current account deposit slip is filled.
PLS AND CURRENT DEPOSIT SLIPS
PLS and Current deposit both have same nature and behavior having different color and
account type. Then I started the practicing of PLS and Current deposit slips. First of all
the title of account, date and account number is mentioned and amounts in digits and
words are mentioned, one thing is keep clear in mind that these two specific slips
should be filled in a right manner. Because these deposit slips have four columns and
four rows as well. In first column only one digit is entered in second two digits are
entered in third three digits are entered and in fourth column paisas are mentioned if
they are.
After that the second manager verified the information on the slips by matching it with
online information which he already has stored and deposited that amount and pasted
his stamps. At that time I thought “I am part of this organization”.
6.1 LOCKERS
Lockers means the safe that are provided to the customers to keep their jewellery
important documents in this safe .I have learnt about the types ,its initial deposits and the
important documents required for the lockers .Allied Bank Lockers are available in three
different sizes Small, medium and large on a yearly fee. Locker holders need not have an
account in the bank. To keep the valuables safe, ABL also provides the LOCKERS
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If the customer loses the key of the locker then he/she has to pay Rs 200 minimum.
The depositors of current and saving accounts will be entitled on rent free locker as
detailed below.
Balance of Rs 1000(M) or above one small locker free
Balance of Rs 2500(M) or above medium locker free
Balance of Rs 5000 (M) or above one large locker free
6.2.2 MAINTAINING THE LOCKERS:
The locker maintenance involves three major issues:
• Locker Map
That presents the position of each locker.
• Locker Control List
Presents, which locker has been issued to whom and against which key.
• Locker Position
It makes the further issuance of lockers easier by demonstrating the issued and
remaining numbers and types of lockers.
6.2.3 OPERATING THE LOCKERS:
• The customer first contacts the official locker operator.
• Signs on locker attendance register
• Gets to his/her own locker after having that HEAVY door opened.
• The bank key along with the customer key is used to open the locker.
• Meanwhile, the officer leaves the room. The customer operates the locker and
then locks it with his/her own key alone.
Limited from the cheques drawn on another bank. The bank accepts the cheque in the
clearing department & later on collects these cheque from the other bank on which it is
drawn through the clearing house NIFT i.e., State Bank of Pakistan.
For example, sometimes the account holder of Allied Bank Limited presents a cheque
which is not drawn on Allied Bank Limited but the person has an account in Allied Bank
Limited. In this case bank accepts this cheque in clearing department & after collecting
the amount from that bank on which cheque is drawn; Allied Bank Limited will credit the
account of customer (account-holder). This function is called clearing function.
7.2 TYPES OF INSTRUMENTS
Following instruments can be presented at the clearing department:
• Cheques
• Demand drafts
• Pay orders
• FDD
Cheques
Some specific types of cheque are being entertained in the clearing department of Allied
Bank Limited Satellite Town Branch. These types of cheque are:
i. Local Cheque
By local cheque we mean collection of cheques from the banks which are the
members of the clearinghouse and which are located within the city.
ii. Out Station Cheque
By out station cheque we mean collection of cheque from the banks, which are
situated outside the city. It means that presenting bank and the bank on which the
cheque is drawn are not situated in the same city.
iii.In House Cheque
In house cheque are drawn on one branch of Allied Bank Limited and presented to
another branch of Allied Bank Limited such cheques are marked with transfer
stamp.
7.3 TYPES OF CLEARING
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Clearing department deals in two types of clearance. These are stated below:
Inward Clearance
Cheque drawn on Allied Bank Limited are presented to other Banks or handed over to
Allied Bank’s agent in clearing house. That is inward clearance for Allied Bank
Limited. So inward clearing results in outflow of funds to collecting banks reducing
the balance in the clearing account.
Outward Clearance
Similarly cheques which are drawn on other bank and presented to Allied Bank
Limited Dinga branch are known as outward clearance for Allied Bank Limited
Dinga branch.
So outward clearing results in inflow of funds from paying bank into the clearing
account maintained with the clearing house, increasing the balance in the clearing
account.
Outward clearing thus may be:
Ø Local clearing
Ø Outstation clearing
Excess of outward clearing over inward clearing produces a net increase in the
clearing account balance. Excess of inward clearing over outward clearing produces a
net decrease in the clearing account balance. The first case is referred to as favorable
clearing & the second case as unfavorable clearing.
A, who is in Lahore and payment, will be made by him. Now seller will deposit the
cheque deposit slip in his bank, ABL Lahore. ABL will prepare a draft & letter & send it
ABL Satellite Town. ABL Satellite Town will debit his customer A's a/c & credit
clearing. This draft will be then transferred back to Lahore through clearing where credit
will be given to customer & debit to clearing house.
Within 3 days payment should be received otherwise reminder will be send to the payer
to pay amount. This reminder will be either through courier service or TCS etc. If
payment is not received within 15 days then reminder should be send after 8 days of 15
days limit.
7.5 STAMPING
Three stamps will be used in case of IBC & OBC.
• Stamp of OBC (or IBC) whichever is the case.
• Crossing stamp.
• Payee’s a/c will be credited.
First two will be in front side of cheque while the 3rd stamp will be on the backside of
the cheque. Entry is made in the register of OBC (or IBC) & from the register the no.
of OBC (or IBC) is given on the cheque.
customer and credits SBP. A simple example for understanding the entries made, is
that, when cheque comes to clearing house from Citibank (e.g. any customer of Allied
Bank Limited has made payment to a person who is customer of Citibank) then SBP
will credit the City bank and debit the account of Allied Bank Limited’ because
cheques are of City Bank.
Collection
In case if any bank or branch of bank is not the member of the clearing house then
bank present or receives cheques through collection.
7.9 ITEMS TO BE CHECKED ON CLEARING CHEQUES
When cheques are received from the clearing following items should be checked
immediately:
1. Cross stamp
2. Clearing stamp
3. Date (which should be current)
4. Endorsement stamp on backside
5. Amount in figures and words should be matched
NOTE
Bank, which is sending the cheque, makes its stamp on backside so that other bank
will pay him. This is called endorsement stamp when there is a stamp of SBP on
front side then there is no need of endorsement stamp.
7.10 CHEQUE RETURNED WITH MEMO
There may be a case when cheque is returned by the bank when it is received from
clearing which are mentioned below. There maybe any one or more than one reasons.
These reasons are written on the slip, which is then attached with the returned cheque by
marking (x) against that reason for which cheque is returned.
This slip is called "cheque returned slip" and contains following items:
i) Cheque no.
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I did the clearing of the cheques as well. If a remote branch sends a cheque to ABL for
its clearing after checking the availability of that account an advice is sent through
National Institutional Facility Technology known as NIFT to remote branch. On that
advice branch code of local and remote branches are mentioned. Then the amount after
deducting all commission and charges are mentioned then one proving sentence is
written on the face of that advice which is like “Your Clearing Realized”.
When all cheques are cleared then post man of NIFT takes those cheques with supporting
document of ADD on which instrument number of different cheques, DD’s are
mentioned and also the total sum of the amount is also written on it, in order to transfer
cheque or DD for clearing through NIFT.
The purpose of this analysis is to check the profitability and efficiency of the business. It
include following ratios;
1. Earning assets to total assets
2. Return of earning assets
3. Net margin to earning assets
4. Loan loss Coverage ratio
5. Deposit time capital
6. Loans to deposit
2005 2006
= 85.7% = 84%
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Change: (Unfavorable)
0.86 0.857
0.855
0.85
0.845
0.84
0.84
0.835
0.83
2005 2006
COMMENTS
The bank most important assets are earning assets (lending to other institution, loans,
investments) etc. bank efficiency depends upon the worth & volume of the earning in
total assets. The analysis of ABL’s earning assets with total asst shows 1.7% decrease.
Which is because of the change in investment pattern of ABL. Although the earning asset
of ABL has increased as compare to the base year. The major change in balances with
other banks which is decreased by 48% as compare to the base year. The bank has
invested its more amount in operating fixed assets which is not included in earning assets.
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2005 2006
= 3090133 / 165202849 = 4397250 / 211742559
= 1.87% = 2.07%
Change: (Favorable)
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0.021 0.0207
0.0205
0.02
0.0195
0.019 0.0187
0.0185
0.018
0.0175
2005 2006
COMMENTS
This ratio explains the control of management over the spread of interest income to
interest expenses. Higher ratio in 2006 indicates the controllability of management over
the interest income. The net profit margin of ABL increased by 32% from the base year,
which might be due to the rise in earning assets. This ratio is calculated to check the
profitability of the bank. After the calculation of the concerned ratio it is observed that
the results are favorable to the bank. Because the profitability of the bank increased with
higher percentage in this year as compare to the base year. And overall expenses
decreased from base year which indicates the control of management over the spread of
interest income to interest expenses is favorable.
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Pre Tax Income + Provisions for loan losses / Net charges off + Provisions for loan
losses
2005 2006
=( 4834195 +399608) / =( 6661094 + 583305) /
(160059 + 399608) (136189 + 583305)
= 9.35 times = 10.06 times
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Change: (Favorable)
10.2 10.06
10
9.8
9.6
9.35
9.4
9.2
9
8.8
2005 2006
COMMENTS
This ratio indicate the level of protection available to customer in bank in term of there
deposit the higher ratio in 2006 means more protection to customer as compare to 2005
the ratio also indicate the efficiency of management to control its bad debts and to protect
its depositors from the loan losses. Whenever the bank advances the loan to the general
public it is always from the depositor’s amount deposited in the bank. Sometimes the
advanced loans become the bad debt and could not be recovered back easily. In the base
year the bank was not so efficient to recover the bad debts. But in the year 2006 the bank
has became more efficient.
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2005 2006
= 161410268 / = 2060231324 /
14549647 17687753
=11.09 times =11.64 times
Deposit / Capital
Change: (Unfavorable)
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11.7 11.64
11.6
11.5
11.4
11.3
11.2
11.09
11.1
11
10.9
10.8
2005 2006
COMMENTS
The ratio is an alternative of debt to equity. And also it is two folded ratio. On the other
hand high equity indicate margin of safety available to the investor. The increase in
deposits is more than the increase in equity. As I have mentioned that the increase in the
deposits is favorable for the bank as well as unfavorable for the bank. Because the
deposits are the liability of the bank but on other side it is the main source for the bank to
generate revenues. By the increase in deposits this shows that increase in the investments
and liabilities of the bank but with the increase in the equity it implies more safety to the
share holders. The concerned ratio is increasing in the calculations and it is unfavorable
for the bank because the liability of the bank is also increasing and it provides lesser
protection to the investors.
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2005 2006
= 7867392 / 165202849 = 10422406 /
211742559
= 4.7 % = 4.9 %
Change: (Favorable)
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0.0495
0.049
0.049
0.0485
0.048
0.0475
0.047
0.047
0.0465
0.046
2005 2006
COMMENTS
This is another profitability measure of the bank. Although the calculations shows a
favorable results of bank with respect to the base year. Yet the bank has failed to control
the spread of expense over income. It indicates although the bank has increased its
profitability but earning assets are not the quality assets After calculating the concerned
ratio it is observed that in current year the net margin of the bank has increased with 32%.
In this year both the interest income and the interest expenses increase but still the
profitability of the bank is favorable. In this year the interest expensed in more than the
interest earned which shows that the bank has not managed very well to control its
income over its expenses but still the profitability of the bank is favorable. This profit is
because of the earnings generated from the banks earning assets.
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2005 2006
=111206774/161410268 144033634/ 206031324
= 0.68 times = 0.69 times
6. LOANS TO DEPOSITS
This ratio shows the activity of the bank to advance its available deposits. Apart from
central bank requirement it is the effectiveness of management to utilize its available
deposits which ultimately provide high profit to the bank.
Change: (Favorable)
Loan to deposits
0.692 0.69
0.69
0.688
0.686
0.684
0.682 0.68
0.68
0.678
0.676
0.674
2005 2006
COMMENTS
This ratio is basically calculated to show the effectiveness of the management to convert
the deposits into advances. This also implies that the debt coverage of the bank has
slightly increased in 2006. The increase in loans shows that the bank deposits are
properly utilized. The profitability of the bank is directly dependent on the loans/
advances. In respective of the state bank’s policy 69% indicates that the bank is also
using some of its reserves in secured investment. Because while depositing money the
bank gives less percentage of interest but in the advances the bank receives more
percentage of interest. So with the more advancement of the cash the bank will ultimately
generate more income. So while calculating the concerned ratio, it is observed that the
bank’s management is working and utilizing the available deposits in more efficient and
effect way.
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COMMENTS
In consideration, the long term debt paying ability of Allied Bank Ltd. It is observed that
the solvency of the business is unfavorable towards the owner.
The percentage contribution of total debts in total assets and in relationship of debts and
equity shows that the owner is not in a better position for payment of its long term debts
to the outsiders. Although total assets and equity increased form the previous year but
due to lack of management of the Allied bank, they could not get out maximum from
their assets. The bank uses most of its proportion from the debtors. That is way the debt
ratio shows high percentage change in current year 2006 that is unfavorable with respect
to the owner.
In the year 2006 as it is observed that the bank has increased its assets and equity both
with 30 and 22 percent respectively that is high percentage than the base year. But change
in total assets is more than the change in equity that is way the equity of the owner
decreased from the previous year. Which make the results unfavorable with respect to the
Bank. So if the solvency of the Bank is unfavorable to the owner it is ultimately
unfavorable for the business.
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Although dividend
Dividend yield ---- 2% Favorable was not paid in 2005
ratio and that was
reinvested which
shows investor’s trust
on the Bank.
COMMENTS
In consideration the ability of Allied Bank to satisfy its investors has overall positive
impact on the business. Almost all the measures are taken favorable to the Bank. These
favorable results show about the worth of the Bank which has increased, this is due to the
increase in market price from the previous year. Book value per share also increased
which shows the strong internal strength of the share of the Bank. There is deep
relationship with book value and market value. In 2006 there is huge difference between
book value and market value which indicate the involvement of the speculation in the
share of the Bank. This thing informed to the investors about heavy capital gain on the
shares of the Bank.
The possibility of return on the investment of the customers’ increased by 2% from last
year. Because last year the Bank adopted the strategy of DRIPS (Dividend Reinvestment
Plan) this indicates that the Bank has strong worth in the investors’ mind. That’s way the
investors allowed the Bank to reinvest their dividend or capital gain and generate more
benefits for them. In 2006 the Bank announced and paid dividend of 26% of its profit to
its investors. Which attracted new customers as well that is the reason the price of the
share has increased by 47% from previous year.
This overall market analysis shows about the lot of opportunities available for the
investors, all the measures are favorable with respect to their expectations. The shares
outstanding remain the same whole year but due to the change in the net earnings of the
business the earning per share of the bank increased. Due to this increase in the net
earnings, now the bank is in good position to distribute this earning to its existing share
holders.
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COMMENTS
After analyzing the concerned ratios of the Allied bank, it is observed that the cash
position of the bank is much better than the base year. All the measures taken are
favorable to the business.
In the year 2005 the figure of operating cash was negative that shows the outflow of the
cash no in 2006 it is positive which indicate the inflow of cash. so this explains that in
year 2005 the bank had to face so much expenses than its income, which created a bad
impression on the prospective investors because when they will see that the bank has not
enough cash to pay its debts they will definitely skip from there.
But in the year 2006, it was analyzed that the cash position of the bank is much better
than the base year. Now after paying the expenses the bank has enough money to pay its
debts as well as to distribute in its share holders. This thing would attract the customers.
It also shows that the cash flow is significant in relation to total debts in both years,
which show the ABL has the ability to cover its total debts with the yearly cash flow.
Operating per share has +ve indication for the short run which indicates that the ABL has
the ability to make capital expenditure decisions and pay more divided than the EPS. The
Bank is also in a better position to pay its one year cash dividend which it already had
paid. Previously the Bank used DRIPS method now at this year they paid dividend; this
thing also clearly indicates that the business has adopted the method of tight credit policy.
Overall cash flow analysis shows that the net cash flow of the ABL from its operating
activities could attract customers’ in near future.
Cash flow statement of the business shows that how much inflows and outflows took
place in the whole year. Operating cash is basically the figure represents the cash position
of the business after pay all its expenses and addition of income generated through the
operating assets. It is the figure which shows that the cash position of the business to pay
or to distribute.
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RAPID GROWTH
ABL is showing progressive growth at a very fast pace.
WEAKNESSES
STRICT PROCEDURES
Customers have to follow long lengthy procedure for opening of account as well applying
for debt, they use to ask most personalized details of a person which the customer hesitate
to give specially when the question is about their income details. This thing discourages
most of the people to invest in ABL.
SEATING CAPACITY
At ABL Satellite Town Branch Gujranwala the seating arrangement is although
wonderful but the seats are very few as compared to the number of customers.
PROVISION OF INFORMATION TO CUSTOMERS
ABL charges Rs.100 and Rs.150 for online cash remittances for current account and for
saving account respectively such fee deduction from customer’s account is not
communicated in a clear manner to the customer. So, customer is annoyed to see
deductions from his account.
COMPENSATION PACKAGE
Compensation package of employees is not compatible to those in the market.
FAVORITISM
Many employees feel favoritism and nepotism prevalent in the Bank.
LACK OF TRANSPARENCY IN APPRAISAL PROCEDURE
Employees feel lack of transparency and effectiveness in the appraisal procedure.
OVERTIME
Late sitting (at Gujranwala Satellite town branch) is the major issue in the work life of
the employees due to which they are unable to maintain a healthy balance between their
work life and family/social life.
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OPPORTUNITIES
Reorganizing efforts being placed in ABL by its employees and management. ABL’s
current management has broader vision. ABL can take various steps to improve customer
services, streamline internal procedure and creating a delectating climate for technology
initiative.
EXPANSION
At ABL Gujranwala Satellite town branch expansion in the building is in progress and
will soon be completed. So, taking benefit of more space more employees should be hired
in order to meet the shortage of manpower.
SMALL BRANCHES
ABL should encourage all those branches which are behind the progress level by sending
experts in these branches.
TRAINING AND DEVELOPMENT PROGRAM
A comprehensive training program may be developed to up grade the core banking skills
of the existing staff as well as integrated high quality hiring.
These actions if taken by current management will provide a great opportunity to ABL
for making it future prosper and can make ABL not less than any modern bank in
Pakistan.
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THREATS
Following are the major threats which ABL is facing:
COMPETITION
Major threats ABL facing is from its competitor especially from MCB, NBP, UBL &
Islamic Banks especially from Dubai Islamic Bank, Meezan Bank.
GIFTS
Recently banks and other financial institutions have introduced innovative schemes to
attract deposits, like gift cheque scheme by MCB. These schemes offer prizes on short
and long term fixed deposits, through lucky draws. Currently ABL is not offering any
such incentive to its customers.
NEW ENTRANTS
Potential competition from the new entrants in the Banking sector (Dubai Islamic Bank,
Global Emirates Islamic Bank).
TURN OVER
Employees turn over in the face of new competition.
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10.1 PROBLEMS
SEATING ARRANGEMENT
Seating arrangement should be good. Presently ABL Gujranwala has insufficient seats for
customers. Bank’s management should facilitate good seating arrangement so the
customers and employees shouldn’t have to wait for long to complete their tasks.
BRANCH OUTLOOK
The outlook and interior lay out of the branches is another thing which needs to be
improved and with the modern style because the outlook also plays an important role in
attracting customers.
COMPLEXITIES
The procedure of taking services from the bank must be made easier and straight forward
not involving long difficult procedure for simple tasks.
BETTER CUSTOMER TREATMENT
Bank should guide and train the employees to provide detailed information to the
customers and be more courteous and polite.
PRODUCT PROMOTIONS
To remain in the market, bank needs to be vigilant in the eyes of customer. One way is
through promotion efforts, so that people may be aware of he services of the bank and
any addition which the bank makes in the portfolio of its services. Giving advertisements
in English newspapers is not enough.
SUNDAY OPENING
In order to provide added convenience to customer, the bank can also open its branches
on Sunday like many international banks.
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GLOSSARY
Automated Teller Machine
Computer controlled terminals located on the premises of financial institutions or
elsewhere, through which customers may make deposits, withdrawals, or other
transactions according to their need.
Bills for Collection
A bill of exchange drawn by the exporter usually at a term, on an importer overseas and
brought by the exporter to this bank with a request to collect the proceeds.
Corporate Governance
The process by which corporate entities are governed. It is concerned with the way in
which power is exercised over the management and direction of entity, the supervision of
executive actions and accountability to owners and others.
Central Bank
The principal monetary authority of a nation, a central bank performs several key
functions, including issuing currency and regulating the supply of credit in the economy.
The SBP is central bank of Pakistan.
Cheque Clearing
The movement of cheques from the banks or other depository institutions where they are
deposited to those on which they are written, and funds movement in the opposite
direction.
Deferred Taxation
Sum set aside for tax in the Financial Statements that will become payable in a financial
year other than the current financial year.
Earning per Share
Profit after taxation divided by the weighted average number of ordinary share in issue.
Forward Exchange Contract.
Agreement between two parties to exchange one currency for another at a future date at a
rate agreed upon today.
Gross Dividends
The portion of profits distributed to the shareholders including the tax withheld.
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Liquid Assets
Assets that are held in cash or in a form that can be converted to cash readily, such as
deposits with other banks, bills of exchange, treasury bills.
Market Capitalization
Number of ordinary shares in issue multiplied by the market value of share as at the year
end.
Net Dividends
Dividend net of withholding tax
Net Interest Income
The difference between what a banks earns on assets such as loans and securities and
what it pays on liabilities such as deposits, refinance funds and inter-bank borrowings.
Non Performing Loans
A loan placed on cash basis (i.e Interest Income is only recognized when cash is
received) because in the opinion of management, there is reasonable doubt regarding the
collect ability of principal or interest. Loans are automatically placed on cash basis when
a payment is 3 months past due. All loans are classified as nonperforming when a
payment is 3 months in arrears.
Price Earnings Ratio (P/E Ratio)
Market price of a share divided by earnings per share.
Return on Average Assets
Profit after tax divided by the average assets.
Repurchase Agreement
Contract to sell and subsequently repurchase securities at a specified date and price.
Return on average Equity
Net profit for the year, less preference share dividends if any, expressed as a percentage
of average ordinary shareholders’ equity.
Revenue Reserve
Reserves set aside for future distribution and investment.
Shareholders’ Funds
Total of Issued and fully paid share capital and capital and revenue reserves.
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BIBLIOGRAPHY
All the information provided by making this Internship Report has been gathered during
doing Internship in Allied Bank Limited and from the following sources:
WEBSITES
• www.abl.com.pk
• www.pakistaneconomist.com
• www.businessrecorder.com
• www.dawn.com
• www.findarticles.com
BOOK
Financial Statement analysis by CHARLES H GIBSON 7th Edition
MANUALS
• From the Branch Manager Mr. Shiekh Naveed
• Clearing Officer Miss Naghmana
• Allied Bank Annual Report
• Lectures by Mr. Hafiz Imran, Professor of P.C.I.T.
• Account Opening Officer Miss Sobia Nasir
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