ASSIGNMENT BMIT5103

JANUARY SEMESTER 2014

BMIT 5103 IT FOR MANAGERS
ASSIGNMENT
OBJECTIVE:
The Objective of the assignment is to eva!ate the foo"ing #ea$ning O!tcomes of the
Mo%!e&
LO3: 'isc!ss ho" Management Info$mation S(stem can assist manage$s in e)ec!ting thei$
tas*s+
LO4: Engage %isc!ssion on the !sage of Info$mation S(stem in a %igita fi$m+

INSTRUCTIONS:
In the ,1
st
cent!$( Info$mation S(stems has become an integ$a -a$t an% a%%e% va!e to a
$a-i% g$o"th of the o$ganisation+ The *e( chaenge has a"a(s been the f!n%ing $e.!i$e% to
im-ement s!ch as s(stem as the cost has a"a(s been h!ge an% o$ganisations cannot see
moneta$( va!e befo$e the s(stem is !- an% $!nning+
The -!$-ose of this assignment is to eva!ate (o!$ ca-abiit( to !se a s(stematic -$ocess to
-$e-a$e a com-$ehensive -$o-osa to the /Senio$ Management/ to get his0he$ a--$ova to
im-ement an info$mation s(stem in an o$ganisation+
Company Profile:
To$omont In%!st$ies #t% is hea%.!a$te$e% in To$onto1 2ana%a1 an% is one of the a$gest
%eae$shi-s fo$ 2ate$-ia$ heav(3const$!ction e.!i-ment in No$th Ame$ica+ To$omont aso
ma*es -$ocess s(stems1 in%!st$ia an% $ec$eationa e.!i-ment1 an% o-e$ates a se$ies of
ene$g( -ants s!--(ing Onta$io4s %e$eg!ate% eect$icit( ma$*et+
T"o3thi$%s of To$omont4s $even!e1 "hich amo!nte% to 5S 6787 miion in 18881 comes f$om
its e.!i-ment g$o!-1 "hich $ents an% ses heav( const$!ction an% mining e.!i-ment an%
-a$ts+ To$omont has mo$e than ,1000 em-o(ees th$o!gho!t No$th Ame$ica+
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ASSIGNMENT BMIT5103
Companys Core Business:
To$omont4s s!ccess has not been base% on seing mo$e t$acto$s1 -a$ts1 an% engines b!t on
seing the *in% of se$vice that ea%s c!stome$s to -!$chase 103(ea$ cont$acts+ The cont$acts
ca fo$ To$omont to s!--( them "ith heav( e.!i-ment an% maintain that e.!i-ment+
2!stome$s %o not nee% to -!$chase s!ch e.!i-ment1 "hich can amo!nt to 61501000 -e$
ea$th3moving machine1 no$ %o the( have to maintain thei$ o"n "a$eho!ses o$ mechanics+
To$omont s!--ies the machines an% g!a$antees the( "i be maintaine% in to- con%ition fo$
the ife of the cont$act+
Companys Competition and Challenge:
To$omont faces stiff com-etition+ Man( heav(3const$!ction an% mining e.!i-ment fi$ms1
inc!%ing 9omats!1 :ohn 'ee$e1 an% even 2ate$-ia$ itsef1 a$e -!tting mo$e em-hasis on
c!stome$ se$vice b( seing -a$ts on3ine ove$ the Inte$net+ The$e a$e aso ;eb sites s!ch as
E.!i-mentsite+com1 <oint,+com1 an% E.!i-ment$a%e$+com1 "hich a$e cea$ingho!ses fo$
heav(3const$!ction e.!i-ment1 -a$ts1 an% se$vices+
The Inte$net a--ea$s to be t!$ning heav(3const$!ction e.!i-ment into a commo%it(+ =;ith so
man( othe$s v(ing fo$ (o!$ c!stome$s4 attention1 ho" %o (o! convince them to b!( f$om (o!
instea% of f$om a %isco!nt -ace on the Inte$net>? as*s @ob 9!ge1 an ana(st "ith
AA20E.!ities in B!$ingame1 2aifo$nia+
Companys Strategy:
To$omont4s management beieves that the com-an( can sta( ahea% of these com-etito$s b(
offe$ing the best -ossibe c!stome$ se$vice th$o!gh a ne" on3ine s(stem fo$ o$%e$ing an%
maintaining e.!i-ment an% fo$ t$ac*ing c!stome$ acco!nts+ The s(stem1 i%ea(1 "o!%
-$ovi%e mo$e inte$active -e$sonaise% se$vice than co!% be obtaine% f$om an( of its
com-etito$s+
Ao$ e)am-e1 the s(stem co!% -$ovi%e oi .!ait( an% othe$ maintenance statistics on3ine
that co!% he- c!stome$s %ete$mine -$e3fai!$e con%itions faste$1 $e%!cing the chances of
cost( %o"ntime o$ "o$*e$ inj!$ies on const$!ction jobs+ 2!stome$s co!% get .!ic* ans"e$s
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ASSIGNMENT BMIT5103
to .!estions1 s!ch as ho" fast the( can obtain the -a$t the( nee%1 "hen thei$ e.!i-ment
nee%s to go into the $e-ai$ sho- fo$ maintenance1 an% ho" m!ch the( o"e on thei$
acco!nts+
To$omont4s senio$ management "ants an inte$active c!stome$ se$vice ca-abiit( as soon as
-ossibe an% is "iing to *ee- things sim-e to get this ca-abiit( !- an% $!nning+ It %oesn4t
"ant c!stome$s to see the same gene$ic info$mation+ Each To$omont cient sho!% be abe
to see -$ecise( the info$mation that is s-ecific to thei$ com-an(+ To$omont c!$$ent(
-$ovi%es c!stome$s "ith oi ana(ses an% maintenance !-%ates on thei$ machines b!t m!st
%eive$ this info$mation via fa)+
ASSIGNMENT QUESTION:
Ass!me that (o! have been a--ointe% as a =cons!tant? fo$ the o$ganisation mentione%
above+ As a cons!tant (o! a$e $e.!i$e% to come !- "ith a -$o-osa to the management that
meets the Managements st$ateg(
Bo!$ -$o-osa sho!% give a s(stematic vie" to the management on&
Co" the info$mation s(stem Dco!% be an( one of the Info$mation s(stem (o! have
enco!nte$e% in this mo%!eE that (o! a$e -$o-osing is s!--o$ting the st$ategic goas
of the o$ganisation "he$e it "i be im-emente%+
The s(stematic a--$oach that (o! have foo"e% to i%entif( the -$obem0o--o$t!nit(
an% j!stif(ing (o!$ choice of the -$o-ose% s(stem+
Co" (o! -$o-ose to con%!ct a feasibiit( st!%( fo$ this s(stem inc!%ing s(stem
investigation an% -$e-a$ation of f!nctiona s-ecifications fo$ the inten%e% s(stem Da
manage$ia vie"-oint is s!fficientE+
Co" the s(stem "i be im-emente%
The $is*s invove% an% (o!$ $ecommen%ations of $e%!cing them+
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ASSIGNMENT BMIT5103
The req!re"e#$% &'r $h!% re('r$ )re:
S**e%$e+ &'r")$:
F 2ove$ing ette$ to s-onso$ (5 Marks)
F Tite -age (5 Marks)
F Tabe of contents (5 Marks)
F E)ec!tive s!mma$( DI -ageE (10 Marks)
F Int$o%!ction (10 Marks)
F Bo%( of (o!$ assignment (0 Marks)
F 2onc!sions (10 Marks)
F Bibiog$a-h( (10 Marks)
F A--en%ices Dinc!%ing a bac*g$o!n% of the o$ganisation $eate% E ,5Marks)
-TOTAL: 100 MAR.S/
A%%!*#"e#$ F'r")$:
a+ 5se %o!be s-ace an% 1,3-oint of Times Ne" @oman font+
b+ The assignment sho!% contain abo!t 3000 5000 "o$%s D15 ,0 -agesE
c+ <$ovi%e $efe$ence !sing the Ame$ican <s(choogica Association DA<AE fo$mat
%+ @efe$ences sho!% be atest D(ea$ ,005 on"a$%sE
N'$e%:
Assignments sho!% be s!bmitte% acco$%ing to the %!e %ate+
Bo! a$e to s!bmit a softco-( of (o!$ assignment onine th$o!gh m(G#E an% a ha$%co-(
to (o!$ faciitato$+
<agia$ism is not acce-tabe+ If (o! a$e not s!$e "hat is meant b( -agia$ism1 $efe$ to
the va$io!s "ebsites "hich %isc!ss this matte$1 e+g+ o"+engish+-!$%!e+e%!0han%o!ts+
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