Internal Use Only

Technical Document
Name: MSG9000 Video Fault Location Manual
Document No:
Version: V!0

Dra"ted #y Liu $i%ian& '
(e)ie*ed #y'''''''''''''''''''''
+ountersi&ned #y''''''''''''''''''
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/T0 +O(1O(-TION
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0
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Revision Record
Document
No
Version No Dra"ted #y3
Modi"ied #y
Dra"t3
Modi"ication
Date
Modi"ication
(eason
Main Modi"ications 4"ill in only the
5ey .oints6
Liu $i%ian&
70!080987:
Note !: The ta#le shall #e "illed e)ery time the "ile is modi"ied and archi)ed to the di)ision or com.any archi)es room
Note 7: For the "irst archi)in&2 "ill ;None; in the "ields ;Modi"ication (easons; and ;Main Modi"ications;
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 !
Internal Use Only

Contents
1 DETERMINATION OF FAULT....................................................................................................3
2 BACKGROUND KNOLEDGE..................................................................................................3
7! VID0O1<ON0=
77 ISDN=
7= +L0-(MOD09
3 FAULT CAU!E" LOCATION AND !OLUTION.........................................................................#
=! 1OSSI>L0 +-US0S OF MSG9000 VID0O F-ULT9
=7 T(OU>L0S<OOTING 1(O+0DU(0:
== INFO(M-TION N00D0D FO( T(OU>L0S<OOTING9
$ FAULT CA!E.................................................................................................................................1%
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 7
Internal Use Only
1 Deter&in'tion o( F')*t
-ssume the onsite net*or5in& is sho*n #elo*
MSG9000 )ideo.hone "ault is de"ined as "ollo*s
The call o" Video.hone - cannot #e connected or it is interru.ted a"ter the connection
2 B'c+,ro)nd Kno-*ed,e
2.1 .ideo/0one
Video.hones can #e di)ided into se)eral ty.es accordin& to the transmission channels2
such as 1STN2 ISDN and dedicated net*or5 - )ideo.hone o)er 1STN trans.orts !0 ? !9
"rames .er second2 *hile that o)er ISDN trans.orts more than !9 "rames .er second
1resently2 there are mainly t*o ty.es o" )ideo.hones One is e%ui..ed *ith 1+2 )ideo
camera 4or mini camera head62 micro.hone and louds.ea5er2 and the other one is a
s.eciali,ed )ideo.hone and can #e directly connected *ith the home tele.hone line li5e an
ordinary tele.hone Due to the .o.ularity o" ordinary tele.hone lines2 )ideo.hones o)er
1STN certainly ha)e the .otential "or &ro*th
2.2 I!DN
ISDN is de"ined in ++ITT as "ollo*s
ISDN2 a communication net*or5 de)elo.in& "rom IDN 4Inte&rated Di&ital Net*or562
.ro)ides .oint8to8.oint di&ital connection and su..orts multi.le telecommunication
ser)ices includin& )oice and data
ISDN channels are di)ided into:
- channel2 an analo& channel *ith a #it rate o" @ 5h,
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 =
Internal Use Only
> channel *ith a #it rate o" A@ 5#.s2 used "or trans.ortin& )oice data2 modulation data
and di&ital "aB
+ channel2 a di&ital channel *ith a #it rate o" C5#.s3!A 5#.s2 used "or trans.ortin&
lo*8s.eed data
D channel2 a di&ital channel *ith a #it rate o" !A 5#.s2 used "or trans.ortin&
su#scri#er access si&nalin&
0 channel2 a di&ital channel *ith a #it rate o" A@ 5#.s2 used "or trans.ortin& internal
si&nalin&
< channel2 a hi&h8s.eed di&ital channel *ith a #it rate o" =C@ 5#.s2 used "or
trans.ortin& ima&es2 )ideo con"erence and hi&h8s.eed "aB
> means #earer and D means Delta
There are three standardi,ed access rates "or ISDN
>asic (ate Inter"ace 4>(I6 consists o" t*o > channels2 each *ith a #and*idth o" A@ 5#.s2
and a D channel *ith a #and*idth o" !A 5#.s The three channels are desi&ned to #e
7>DD
1rimary (ate Inter"ace 41(I6 consists o" many > channels and a D channel *ith a
#and*idth o" A@ 5#.s The num#er o" > channels is di""erent in di""erent countries
North -merica and Ea.an: 7=>D!D2 total #it rate: !9@@ M#it3s 4T!6
0uro.e and -ustralia: =0>D7D2 total #it rate: 70@C M#it3s 40!6
7>DD is a sim.le method re.resentin& the >(I o" ISDN 7> means t*o transmission
channels and D means a data channel It su..orts t*o terminals in communication at the
same time2 "or eBam.le2 you can ma5e a call or recei)e3send a "aB *hile accessin& the
Internet2 Fust li5e t*o tele.hone lines
> channel: Data are trans.orted at a rate o" A@ 5#.s 4or !7C 5#.s i" the t*o channels are
#ound to&ether6 0ach > channel li5es a Gtu#eH2 and they can #e #ound to&ether to
do*nload a "ile Ihen there is an incomin& call2 one channel sto.s "ile do*nloadin& and
trans.orts the call2 and the other channel 5ee.s "ile do*nloadin& The "irst channel *ill
resume "ile do*nloadin& a"ter the call is o)er This communication .rocess is totally
controlled #y D channel that is se.arate "rom > channels
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 @
Internal Use Only
D channel: It mainly trans.orts control si&nals2 "or eBam.le2 esta#lishin& and terminatin&
the communication o" > channel2 chec5in& *hether there is an a)aila#le > channel and
.ro)idin& some use"ul su#scri#er in"ormation 4e&2 the tele.hone num#er o" the other
.arty6 D channel *or5s in .ac5et s*itchin& connection mode2 *hich suits it to intermittent
data transmission -dditionally the time needed "or connection setu. is much reduced 47 or
= seconds2 *hile an ordinary modem ta5es =0 seconds "or handsha5in&6 Generally the #it
rate o" D channel is !A 5#.s 4>(I ISDN6 or A@ 5#.s 41(I ISDN6 +urrently2 only t*o
de)ices are allo*ed to #e used at the same time on one >(I line
2.3 CLEARMODE
For )ideo.hone2 to a)oid dama&e to )ideo si&nals #y the codec2 the +learMode codec is
ado.ted This codec enca.sulates si&nals "rom TDM side into I1 .ac5ets and then sends
them out2 in the re)erse direction2 it sends I1 .ac5ets to TDM side *ithout
encodin&3decodin& them
3 F')*t C')se" Loc'tion 'nd !o*)tion
3.1 1ossi2*e C')ses o( M!G3%%% .ideo F')*t
! +loc5
+hec5 *hether the cloc5 #oard is in normal state and *hether there is cloc5 sli. code
alarm
I" the cloc5 #oard is not in normal state2 trou#leshoot "rom the "ollo*in& as.ects:
a6 +hec5 *hether there is the alarm Gin.ut cloc5 lostH
I" the alarm eBists2 chec5 the connectin& line #et*een this shel" and UIM to see i" the
cloc5 #oard *or5s normally
#6 +hec5 *hether the access cloc5 is eBce.tional
I" the cloc5 #oard runs eBce.tionally2 not in *or5in& state or not accessin& cloc5
re"erence2 or i" the cloc5 re"erence is eBce.tion2 "ollo* these ste.s
Ste. !: +hec5 *hether the con"i&ured cloc5 re"erence is accesses correctly
I" it is accessed correctly2 &o to ste. 7
I" not2 access the cloc5 re"erence and chec5 *hether the alarm disa..ears I" the alarm
disa..ears2 the trou#leshootin& ends I" not2 &o to ste. 7
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 9
Internal Use Only
Ste. 7: (e.lace the #oard and chec5 *hether the alarm disa..ears
I" the alarm disa..ears2 the trou#leshootin& ends
I" not2 contact (JD en&ineers
I" there is cloc5 sli. code alarm2 there may #e "re%uency di""erence #et*een trun5 line
cloc5 and local recei)in& cloc5 I" the onsite re"erence is eBtracted "rom the line2 chec5 the
cloc5 o" corres.ondin& route Try chan&in& the cloc5 eBtraction o""ice For >ITS in.ut2
"irst chec5 *hether the #ac5.lane #oard2 ca#le2 #ac5.lane2 etc are connected "irmly or
dama&ed2 and then chec5 *hether the %uality o" in.ut re"erence is &ood or not
7 There are .ro#lems *ith si&nalin& sent #y SS2 or the codec sent #y SS is not
+learMode
For )ideo.hone2 to a)oid dama&e to )ideo si&nals #y the codec2 the +learMode codec is
ado.ted This codec enca.sulates si&nals "rom TDM side into I1 .ac5ets and then sends
them out2 in the re)erse direction2 it sends I1 .ac5ets to TDM side *ithout
encodin&3decodin& them
I" SS sends other codecs2 they may dama&e )ideo si&nals and cause )ideo interru.tion
= 1ac5ets are lost in the #earer net*or5 or in NI1I3G0> #oard o" MSG9000
I" .ac5ets are lost in the #earer net*or5 or in NI1I3G0> #oard o" MSG90002 )ideo si&nals
*ill #e lost2 *hich *ill cause )ideo interru.tion
@ The incomin& si&nal to TDM side o" VT+ #oard o" MSG9000 is mute
I" the incomin& si&nal to TDM side o" VT+ #oard is mute2 the )ideo *ill #e interru.ted To
decide *hether the incomin& si&nal is mute2 ca.ture Tr'ce on VT+ #oard I" it is mute2
continue trou#leshootin& on TDM side in MSG9000
9 The incomin& si&nal to I1 side o" VT+ #oard o" MSG9000 is mute
I" the incomin& si&nal to I1 side o" VT+ #oard is mute2 the )ideo *ill #e interru.ted To
decide *hether the incomin& si&nal is mute2 ca.ture Tr'ce on VT+ #oard I" it is mute2
continue trou#leshootin& on I1 side in MSG9000
A 1ro#lems in +learMode codec .rocessin& o" VT+ #oard
For )ideo.hone2 VT+ #oard uses the +learMode codec to .rocess si&nals This codec
enca.sulates si&nals "rom TDM side into I1 .ac5ets and then sends them out2 in the re)erse
direction2 it sends I1 .ac5ets to TDM side *ithout encodin&3decodin& them +hec5
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 A
Internal Use Only
*hether the +learMode codec o" VT+ #oard is .ro#lematic #y com.arin& si&nals on TDM
side *ith those on I1 side I" si&nals on #oth sides are consistent2 there is no .ro#lem *ith
the +learMode codecK i" inconsistent2 the +learMode codec must #e .ro#lematic
: 1ro#lems in the interconnected &ate*ay on I1 side o" MSG9000
I" there are .ro#lems in )ideo si&nal .rocessin& #y the interconnected &ate*ay on I1 side2
)ideo.hones on MSG9000 side *ill #e a""ected
3.2 Tro)2*es0ootin, 1roced)re
! +hec5 *hether the cloc5 is out o" synchroni,ation
+hec5 *hether the cloc5 #oard is in normal state and *hether there is cloc5 sli. code
alarm I" the cloc5 #oard is not in normal state2 chec5 *hether there is the alarm Gin.ut
cloc5 lostH and *hether the access cloc5 is eBce.tional I" there is cloc5 sli. code alarm2
chec5 *hether the cloc5 re"erence is consistent
7 +hec5 *hether there are .ro#lems in the si&nalin& sent #y SS
I" there are errors in the si&nalin& sent #y SS2 or the si&nalin& is not con"i&ured correctly2
or the codec sent #y SS is not +learMode2 trou#leshoot on SS side For )ideo ser)ice2
+learMode codec must #e ado.ted I" the +learMode is con"i&ured correctly on SS2 and
there are still .ro#lems in the )ideo ser)ice2 continue trou#leshootin&
>elo* is a SD1 descri.tion o" +learMode codec
)L0
cLIN I1@ M
mLaudio M (T13-V1 !7:
aLrt.ma.:!7: +L0-(MOD03C000
aL.time:!0
= 1ac5ets are lost in the #earer net*or5 or in NI1I3G0> #oard o" MSG9000
I" the "ile Tr'ce o" VT+ #oard sho*s that some I1 .ac5ets are lost on I1 side o"
MSG90002 trou#leshoot on the #earer net*or5 and NI1I3G0> #oard o" MSG9000
@ The incomin& si&nal to TDM side o" VT+ #oard o" MSG9000 is mute
I" the incomin& si&nal to TDM side o" VT+ #oard is mute2 the )ideo *ill #e interru.ted To
decide *hether the incomin& si&nal is mute2 ca.ture Tr'ce on VT+ #oard I" it is mute2
continue trou#leshootin& on TDM side in MSG9000
9 The incomin& si&nal to I1 side o" VT+ #oard o" MSG9000 is mute
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 :
Internal Use Only
I" the incomin& si&nal to I1 side o" VT+ #oard is mute2 the )ideo *ill #e interru.ted To
decide *hether the incomin& si&nal is mute2 ca.ture Tr'ce on VT+ #oard I" it is mute2
continue trou#leshootin& on I1 side in MSG9000
A 1ro#lems in +learMode codec .rocessin& o" VT+ #oard
+hec5 *hether the +learMode codec o" VT+ #oard is .ro#lematic #y com.arin& si&nals
on TDM side *ith those on I1 side I" si&nals on #oth sides are consistent2 there is no
.ro#lem *ith the +learMode codecK i" inconsistent2 the +learMode codec must #e
.ro#lematic
: 1ro#lems in the interconnected &ate*ay on I1 side o" MSG9000
I" there are .ro#lems in )ideo si&nal .rocessin& #y the interconnected &ate*ay on I1 side2
)ideo.hones on MSG9000 side *ill #e a""ected I" no .ro#lem is "ound on MSG90002
trou#leshoot on the .eer &ate*ay
Tro)2*es0ootin, F*o-
The trou#leshootin& "lo* is sho*n in the "i&ure #elo*
Ste.s ! ? =: +hec5 *hether the cloc5 is out o" synchroni,ation
Ste.s @ and 9: (e.roduce the "ault and send necessary in"ormation "or "ault location to
(JD en&ineers
Ste.s A ? 77: -naly,e the in"ormation and sol)e the "ault
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 C
Internal Use Only
Fi&ure ! MSG9000 Video Trou#leshootin& Flo*
The tool Ar'4is Mer,e can #e used to com.are t*o Tr'ce "iles
3.3 In(or&'tion Needed (or Tro)2*es0ootin,
<7@C si&nalin&2 the "ile Tr'ce2 state and alarms o" cloc5 #oard
Gate*ay )ersion No2 VT+ #oard ty.e2 and onsite net*or5in&
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 9
Internal Use Only
$ F')*t C'se
-ll (i&hts reser)ed2 No S.readin& a#road *ithout 1ermission o" /T0 !0