KEY FEATURES

Scales from a few consoles to hundreds.

Suitable for traditonal or mobile command dispatch.
Bandwidth efcient IP console positons.
N+1 Redundancy.
Feature rich, customizable Graphical User Interface (GUI).
Efcient call management capabilites.
Profle based logon.
Interoperable with current and legacy radio and telephony
systems.
Supports Open Standards interfaces (TIA P25, CSSI, DFSI,
and TETRA).
AES and DES encrypton capable (including FIPS 140-2, Key
Management and Key Fill Device support).
SNMP support.
Network Management Reportng.
Interfacing to third-party CAD.
INTRODUCTION
At the heart of any mission-critcal communicatons system is
the dispatch console. The console system needs to be:
Reliable - With proven resilience to failure and built in
redundancy.
Efcient When lives are on the line, you want resources
dispatched with minimal delay.
Highly Interoperable Diversity of interfacing means
all resources are accessible no mater what technology
communicatons systems are being used.
Flexible All dispatch operatons are diferent. Its
desirable to have a common platorm yes accommode the
difering needs of each agency.
Acom EVO Console System Spec Sheet
Acom EVO represents the next generaton in dispatch
consoles. The Acom EVO Console System ofers the reliability,
feature capabilites, intuitve operaton, and fexible
confguraton for which Acom is known.
Zetron understands that the changing world of dispatch
means that more and more dispatching is distributed across
customer sites and sometmes is even mobile. Acom EVO
ofers the best of both worlds allowing the Acom EVO
dispatch sofware to be connected in either a Standard or
Feature mode console setup.
The Standard mode console requires only an IP connected
laptop and a headset. Ideal for mobile command or for
temporary dispatch operatons, this mode stll utlizes all the
available features of the Acom EVO console with reduced
console peripheral requirements.
For more traditonal dispatching, or a more full-featured
console, Feature mode provides the full suite of audio
routng capabilites and console audio peripherals using a
USB-connected Media Dock.
Acom EVOs Media Dock provides a dual-headset operaton
and up to four speaker connectons using Zetrons purpose-
built dispatching speakers. The Media Dock also includes local
digital I/O capability, desk microphone, instant recall recorder,
foot switch, local telephone, and auxiliary audio interfacing.
Media Dock provides full-featured dispatching capability.
SYSTEM BENEFITS
Scalable platorm
Modular architecture allows your system to grow along with
the needs of your communicatons facility, regardless of the
size of the operaton.
Bandwidth Efciency
Acom EVOs bandwidth requirements are considerably lower
than most other IP console systems by utlizing a redundant
media controller to control all selectons, patching and
monitoring. This provides a combined audio stream to the
console rather than separate streams for each intended radio/
telephony connecton. This makes a signifcant diference
when using dispatch consoles at many diferent locatons.
Fault-tolerant, robust, reliable operatons
N+1 System architecture allows for failover operaton, even
in the most complex IP network environments. The system is
designed to keep operatng even if a fault conditon occurs.
Acom EVOs reliability reduces maintenance costs and
unscheduled repairs.
Highly Interoperable
Acom EVO supports communicatons across a wide spectrum
of radio and telephone equipment and other communicatons
devices, including Project 25 (TIA CSSI, DFSI, and AFSI),
OpenSky, iDEN, TETRA, NEXEDGE, SMARTNET,
SmartZone, and LTR as well as numerous legacy systems.
Allowing telephone and radio communicatons to run on one
platorm eliminates the need for multple systems.
Encrypton capable
Acom EVO supports DES and AES encrypton on its P25
interfaces, including FIPS 140-2 via an add-on encrypton
module.
Key management is an important part of any encrypton
capable system and Acom EVO supports the use of a Key Fill
Device or connecton to a Key Management Facility used for
OTAR.
Efcient, intuitve, feature rich
The Acom EVO dispatch sofware can be confgured to
accommodate a range of common business practces and
operatons. System resources can be consolidated into a
single GUI and customized to suit a partcular user or role.
This improves productvity and reduces training costs.
Simple one-touch operaton can be used to contact
individuals or groups making it easy to learn and operate.
Acom EVOs Call Management feature improves the ease
and efciency with which dispatchers can view and manage
calls. Call lists can be set up to display actvity that pertains
to a specifc dispatcher, call type (both radio and telephone),
call priority, or calls to or from specifc numbers. Calls can
also be highlighted to ensure instant recogniton. In additon,
dispatchers can make quick call backs directly from the call
list.
Acom EVO ofers a feature-rich telephony communicatons
package. This includes functonality that integrates with
standard analog subscriber and exchange ports, as well as
ETSI ISDN and E1 QSig. It also includes:
Automatc Call Distributon
Call Event Applicatons
Recorded Voice Announcement
Interactve Voice Response
Acom EVO System Overview
ACOM EVO MANAGER CONFIGURATION
APPLICATION
Easy Console Setup
Console-audio routng is easy to set up in Acom EVO. The
Acom EVO manager confguraton tool is used to build a
routng matrix for a positon. Any input audio source can be
confgured to appear at any output source.
The Acom EVO manager also ofers a built in IP diagnostcs
tool to ensure the connected IP network is running as
expected.
Profle based login
Acom EVOs log-on capabilites range from basic user screen
startup to full, authentcated log-on control.
Confguratons can be assigned to operators automatcally,
based on their log-on profle, or they can be modifed on-
the-fy, as circumstances warrant and permissions allow.
In additon, Supervisors can use network management
resources to create, actvate and publish confguratons.
Any number of screen confguratons can be created and
assigned to any console positon. This includes confguratons
to refect available resources, dispatch functons, duty shifs
and schedules, supervisory and maintenance roles, and
training exercise simulatons.
CAD Interfacing
The system ofers a standardized interface to integrate 3rd
party CAD systems. This capability allows calls to be initated
and patched or conferenced directly from the CAD system.
Acom EVO will also pass call event informaton to the CAD
including unit IDs for incoming transmissions
Fault and Management Reportng
Acom EVOs integrated alarm and reportng management
tools can be confgured to either link to external contacts or
provide a Simple Network Management Protocol (SNMP)
trap. This greatly simplifes system error diagnosis and system
maintenance.
Acom EVO also incorporates a Network Management
capability allowing a variety of reports can be generated
quickly and easily. This helps managers monitor system and
dispatcher performance and also helps detect and diagnose
potental issues.
ACOM EVO DISPATCHS PROGRAMMABLE FUNCTIONS
Radio and telephone queues with priority queuing
Radio/telephony patching
and conferencing
Channel select
Call-history display
Working groups
Answer Next /Hold
Dial/Last Number Redial
Memory/Speed Dial
Call Forward/Transfer
Mute/Clear
Transmit (PTT)
Transmit All
Instant Transmit
SELCAL/Tone control
Fully programmable paging
Full-duplex, direct and addressable intercom
Foreground and background audio-level controls
Console resource indicators
Control of auxiliary relays (such as doors and alarms)
Utlity audio (TV, commercial radio)
HTML pages for document display
Automated calling and streaming video display through
HTML hyperlinks
Confguraton management
Acom EVO Manager screen.
ZETRON AMERICAS
PO Box 97004, Redmond, WA USA 98073-9704
(P) 1 425 820 6363 (F) 1 425 820 7031 (E) zetron@zetron.com
ZETRON EMEA
27-29 Campbell Court, Bramley, Hampshire RG26 5EG, United Kingdom
(P) +44 1256 880663 (F) +44 1256 880491 (E) uk@zetron.com
ZETRON AUSTRALASIA
PO Box 3045, Staford Mail Centre, Staford QLD 4053, Australia
(P) +61 7 3856 4888 (F) +61 7 3356 6877 (E) au@zetron.com
Zetron, Inc. All rights reserved.
Zetron and Zetron and Design are
registered trademarks of Zetron, Inc.
All other trademarks are propertes of
their respectve owners.
See Zetron price list for opton pricing.
Specifcatons subject to change
without notce.
005-1402A March 2011
SPECIFICATIONS
Physical
Media Controller: 19 Inch Rackmount
Media Dock: 192 x 210 x 62mm
Environmental
Operatng Temp.: 0 to 50 degrees C
Storage Temp.: -10 to 60 degrees C
Humidity: 95% RH at 45 degrees C, non-condensing
Power: 85 to 260 VAC, 47 to 63 Hz
(Console Equipment)
48VDC (Media Controller)
Regulatory
Compliance to the following Certfcatons:
FCC Part 15 (USA)
CE (Europe)
C- tck, A-tck (Australia)
CS-03 (Canada)
EMC Compliance Standards:
FCC Part 15 - Radiated & Conducted
Emissions (USA)
ICES-003 - Radiated & Conducted Emissions
(Canada)
EN 55022 - Radiated & Conducted Emissions
(Europe & Australia)
EN 55024 - Immunity (Europe)
Telecommunicatons Compliance Standards (where applicable):
AS/ACIF S002 (Australia)
AS/ACIF S003 (Australia)
AS/ACIF S016 (Australia)
Safety Compliance Standards:
AS/NZS 60950 (Australia)
Host PC Requirements for Acom EVO Dispatch Console
Processor: Intel Pentum IV or beter.
Operatng system: Windows 7 Professional.
Memory: 1GB of RAM or more.
Hard disk: 40GB or more.
Removable disk: CD/DVD ROM drive.
USB ports: At least 6 USB ports should be available
Video card/monitor: 1024 x 768 pixel or beter. 16-bit colour
or more. 17 or larger LCD monitor
recommended.
Pointer: Mouse, trackball and/or touch-screen
required.
Keyboard: Keyboard required for setup and for
supervisor access privileges.
Console Peripheral Interfaces
Speakers: 1 Select and (1-3) Monitor
Desktop Microphone: Standard or Phantom powered
Footswitch: Single or dual
Headset/Handset: 2 independently wired/wireless
Jackbox: 4 or 6 Wire interface (4W +PTT)
Auxiliary Audio: 1 Input, 1 output 3.5mm jack
USB Control: Control and Audio to/from PC
Digital I/O: 4 Relay Ouputs
4 Opto-isolated Outputs
4 Opto-isolated Inputs
TRHI: Telephone Radio Headset Interface for local
telephone connectvity