Emerald Article: Failure processes and causes of company bankruptcy: a
typology Hubert Ooghe, Sofie De Prijcker Article information: To cite this document: Hubert Ooghe, Sofie De Prijcker, (2008),"Failure processes and causes of company bankruptcy: a typology", Management Decision, Vol. 46 Iss: 2 pp. 223 - 242 Permanent link to this document: http://dx.doi.org/10.1108/00251740810854131 Downloaded on: 26-06-2012 References: This document contains references to 31 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 3289 times since 2008. * Users who downloaded this Article also downloaded: * Alex Mackinnon, (2008),"Chinese strategy: is it crossverging, converging or transverging to Western systems?", Management Decision, Vol. 46 Iss: 2 pp. 173 - 186 http://dx.doi.org/10.1108/00251740810854104 Thomas Li-Ping Tang, Yuh-Jia Chen, Toto Sutarso, (2008),"Bad apples in bad (business) barrels: The love of money, machiavellianism, risk tolerance, and unethical behavior", Management Decision, Vol. 46 Iss: 2 pp. 243 - 263 http://dx.doi.org/10.1108/00251740810854140 Arto Ojala, Pasi Tyrvinen, (2008),"Market entry decisions of US small and medium-sized software firms", Management Decision, Vol. 46 Iss: 2 pp. 187 - 200 http://dx.doi.org/10.1108/00251740810854113 Access to this document was granted through an Emerald subscription provided by BIBLIOTECA CENTRALA UNIVERSITARA EUGEN TODORAN TIM For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download. Failure processes and causes of company bankruptcy: a typology Hubert Ooghe and Soe De Prijcker Ghent University, Ghent, Belgium Abstract Purpose The purpose of this paper is to show that previous research about nancial and non-nancial causes of bankruptcy has neglected the time dimension of failure. The paper seeks to gain deeper insight into the failure process of a company, giving it a more grounded understanding of the relationship between the characteristics of a company, the underlying causes of failure and the nancial effects. Design/methodology/approach The ndings are based on a literature overview and in-depth case study research. Findings Four types of failure processes were observed: the failure process of unsuccessful start- ups, the failure process of ambitious growth companies, the failure process of dazzled growth companies, and the failure process of apathetic established companies. Between these four failure processes, there exist major distinctions in terms of the presence and the importance of specic causes of bankruptcy, i.e. errors made by management, errors in the corporate policy and the importance of external factors. Research limitations/implications The results of the study are based on qualitative, case study research. No attempt is made to quantify the existence and the importance of the ndings. The major constructs that emerged as important in the research are well-known concepts in the management literature. As a consequence, they should be further developed in order to quantify their effect in large-scale studies. Practical implications Based on the ndings, stakeholders of a company can have a clearer view of both the time dimension inherent in corporate failure and the impact of their own actions on bankruptcy. Originality/value The paper lays the ground for understanding the process of company failure. Company failure does not happen overnight and therefore a longitudinal and holistic perspective is needed. Keywords Bankruptcy, Financial management, Companies, Corporate strategy Paper type Research paper Introduction Happy companies are all alike, every unhappy company is unhappy in its own way (adapted from Anna Karenina, Tolstoy) The bankruptcy literature reveals a high number of bankruptcy prediction models. They are generally based on nancial symptoms (e.g. Beynon and Peel, 2001; Dimitras et al., 1999, Ooghe et al., 1995), but not on the more fundamental causes of failure. Publications concerning these causes, on the other hand, generally examine only a limited number of nonnancial causes or focus on specic types of enterprises (e.g. Everett and Watson, 1998; Charan and Useem, 2002; Hambrick and DAveni, 1992). The current issue and full text archive of this journal is available at www.emeraldinsight.com/0025-1747.htm This study was sponsored by the Research Foundation for Entrepreneurship and Innovation of the Flemish Government. Causes of company bankruptcy 223 Received March 2007 Revised November 2007 Accepted November 2007 Management Decision Vol. 46 No. 2, 2008 pp. 223-242 qEmerald Group Publishing Limited 0025-1747 DOI 10.1108/00251740810854131 To our knowledge, an all-embracing approach that relates the causes of bankruptcy to the characteristics of the company and to the nancial symptoms of distress has never been applied, despite its relevance for researchers and practitioners (Balcaen and Ooghe, 2006; Thornhill and Amit, 2003). Our researchattempts to ll the gapdescribed above. The contributionof this studyis two-fold. First, we will examine bankruptcy within different industries taking size and age into account. We will reveal four different failure processes that connect the fundamental causes of bankruptcy to the nancial and nonnancial consequences. Second, we will study the presence of nonnancial errors within different failure processes. The paper is organized as follows. In the next section, we give an overview of the previous literature. This is followed by a description of the applied methodology and case selection. Then, the case study ndings are discussed: we give a detailed description of the four types of failure processes, and expound the relation between a companys failure process and its underlying causes of bankruptcy. The paper ends with our conclusion and suggestions for further research. Causes of bankruptcy Considerable attention has been given to bankruptcy prediction models, using nancial information (e.g. Ooghe et al., 1995; Pompe and Bilderbeek, 2005). These studies ignore however the time dimension of failure and the inuence of underlying nonnancial factors. Research that underlines these factors is very fragmented (e.g. Baum and Mezias, 1992; Daily and Dalton, 1995; Greening and Johnson, 1996; Swaminathan, 1996). Despite this fragmentation, most studies relate corporate bankruptcy to managerial errors. In preparation of this research, an extensive literature review was executed, resulting in a conceptual failure model (Ooghe and Waeyaert, 2004). Figure 1 expounds the different causes of failure and stresses the mutual relations between them. First, general environment clusters several external causes. They affect managers motivation, the usefulness of their skills and hence corporate policy, next to the relationship with stakeholders in their immediate environment. The immediate environment forms a second group of causes. The interactions between a company and its stakeholders determine corporate development. Ruinous competition, but also mutual projects with stakeholders are well-known examples of these interactions. Third, the characteristics of management or the entrepreneur and fourth, the companys corporate policy have a more important impact on performance (Boeker, 1997; McGahan and Porter, 1997) and are therefore displayed in the centre of the model. Management, the thirdfactor, are recognizedas amajor cause of bankruptcy(DAveni and MacMillan, 1990; Greening andJohnson, 1996). Inappropriate management qualities andskills are athreat to rmsurvival andare therefore oftenlinkedto failure of start-ups. If these managers are in addition reluctant to accept advice from other parties, they signicantly reduce companys long term survival chances (Newton, 1985). It is furthermore remarkable to whichextent personal characteristics affect performance. We describe the two characteristics, which are, in our opinion, most noteworthy. First of all, MD 46,2 224 inertia leads to ignorance of opportunities and threats instead of exploring changes in strategy and the decision making processes (DAveni and MacMillan, 1990; Gilbert, 2005). Second, optimism and risk seeking behaviour may also precede distress. There exists, however, a difference between entrepreneurs and managers with respect to this behaviour. Where entrepreneurs threatentheir ownwealthdue toriskseekingbehaviour, managers on the other hand often ignore stakeholders interests as their utility function often favours very risky projects, although they may be more risk averse than entrepreneurs (Parrino et al., 2005). Management sets up corporate policy that involves several aspects, such as strategy and nancial management. As errors can quickly lead to bankruptcy, all aspects have to be taken into account. Unfortunately, a lack of skills and personal characteristics may precede unanticipated problems in corporate policy. Figure 1. Conceptual failure model of possible causes of bankruptcy (Ooghe and Waeyaert, 2004) Causes of company bankruptcy 225 Finally, company characteristics: size, maturity, industry and exibility also have to be taken into account. Previous research focuses on age and size. First, liability of newness is an important research topic: young rms have to build up external legitimacy and stable relationships with stakeholders. They are therefore very vulnerable (Fichman and Levinthal, 1991). Second, size may also affect survival chances, but the impact of liability of smallness is normally minor than liability of newness (Halliday et al., 1987). We nally emphasize that companies in different industries, even with a similar nancial prole, have a different probability of failure (Platt et al., 1994). There exists in addition a contagion effect between rms in the same industry, especially for highly leveraged rms (Lang and Stulz, 1992). More than other researchers, we stress the strong link between the characteristics of a company, its management and its policy. Failure as a process Few researchers have explicitly analysed failure as a process. The oldest and most well-known exception is Argenti (1976), relating nonnancial failure causes with nancial indicators within three different failure processes. The rst trajectory of failing companies (Argenti, 1976) reveals the typical failure path of a start-up company with inappropriate management in terms of skills or personality. The second trajectory (Argenti, 1976) explains the bankruptcy of young companies after a very precipitous growth and an even steeper decline. Their collapse is also caused by management deciencies, but there is an important difference with the rst path: managers outstanding personality that ensures a swift take-off. The company goes bankrupt when operational and nancial management are ignored during the growth phase. The last trajectory, type 3 (Argenti, 1976), is applicable for mature and inert companies that refrain adaptation of management structure and lose touch with their customers. The company goes bankrupt because they do not respond adequately to environmental changes. Argentis failure paths contain two major deciencies. First, the concept of nancial health of a company is not based on nancial indicators. It is therefore vague and equivocal. Second, although Argenti (1976) emphasizes the importance of management errors, the existence of specic errors in different failure paths and within distinctive phases is not clear. The subtleties of the failure paths are therefore not apparent. Other failure processes (Laitinen, 1993; Newton, 1985; Ooghe and Van Wymeersch, 2006) ignore the relationship between nonnancial causes and specic nancial effects, such as liquidity, protability and solvency. Methodology and data Methodology We will use a multicase study research. Case study research is appropriate as we focus on the evolution of a phenomenon when the borders between the phenomenon and its context are not very clear (Yin, 1994). More than just measurable data are analysed and it reveals this topic through multiple perspectives, essential within corporate bankruptcy (Thornhill and Amit, 2003). This information converges through MD 46,2 226 triangulation (accuracy increases by support from several sources) which provides valuable insights and which facilitates a richer understanding of the complexity of a failure process. This approach is also very useful for sensitive topics with condential information. Case selection and description The goal of the used sample method, theoretical sampling, is to choose cases, which can replicate or extend the emergent theory (Eisenhardt, 1989). The necessary steps are taken to ensure appropriate sampling. 12 Belgian companies are selected, based on size, age and industry. The selection frame is displayed in Table I. For reasons of condentiality, each case is denoted by a letter. For each category, we select all bankruptcies in Flanders and Brussels during the previous three years. We select companies under the condition that necessary information can be obtained. For all cases, we gather nancial and nonnancial information: we analyse rst the annual accounts of the company. Second, we obtain the ndings of the court. Third, related parties such as management, trustees, banks and employees are interviewed, based on a questionnaire that was designed after the literature review and revised after some test interviews. The semi-structured process allows us a free expression of the entrepreneurs ideas and to compare ndings with other related parties. We conducted our interviews from Spring 2004 till Fall 2005. The results of each of the 12 case studies are written out in a standard report including the following items: the companys history, a nancial statement analysis for the 3 most recent accounting years and a description of failure causes. This within-case analysis helps to gain full insight and to cope with the volume of data received (Eisenhardt, 1989). We select different categories and look for within-group similarities coupled with intergroup differences. Finally, the emerging concepts were tied to the existing literature in order to enhance internal validity. Case study ndings: a typology of four types of failure processes and their causes of bankruptcy Four types of failure processes to explain a companys deterioration and bankruptcy Based on the companys maturity and the causes of bankruptcy, we discover four different types of failure processes: the failure process of an unsuccessful start-up (cases C, E, G, I and K), the failure process of an ambitious growth company (cases A, D and L), the failure process of a dazzled growth company (cases B and F) and the failure process of an apathetic established company (cases H and J). There is no uniform relationship between the type of failure process and size or industry. Only age or maturity of the (young) company is linked with the type 1 failure process. Large (. 100 employees) Small (, 100 employees) Type of industry , ve years . ve years , ve years . ve years Manufacturing A B C D Service E F G H Trade I J K L Table I. Selection of the 12 cases based on size, age and industry Causes of company bankruptcy 227 Within this section, we draw attention to the dynamics and interactions between nonnancial and nancial factors in the different phases of the four failure processes. We also aim to expound the relations between the internal and external environment of failing companies. Furthermore, each failure path has three phases. First, initial shortcomings form the foundation of a latter failure. The second phase indicates problems in terms of capital expenditures, sales or expenses. These are symptoms of a corporate policy that falls short due to those initial shortcomings. The last phase gives an overview of nancial problems and is very much interrelated to the previous phases. We emphasize the similarities in terms of the occurrence of nancial signals of distress between the four failure processes. However, the speed at which the signals succeed each other and managements reaction towards these signals differs signicantly. The most considerable difference is the presence of very distinctive initial shortcomings. The failure process of an unsuccessful start-up company (type 1: cases C, E, G, I and K) Many companies fail within ve years after their founding. Most of these companies have very limited growth, are unprotable and have no survival chances. An overview of their failure process is displayed in Figure 2. We draw attention to the specic characteristics of management in our description below. A typical initial shortcoming concerns the lack of managerial or industry-related experience. The necessities within a companys business plan are unknown and many companies (E, G, K) have no strategic advantage. Inappropriate management may also lead to insufcient control mechanisms and all cases are characterized by severe operational inefciencies. As a consequence, the companys long term survival seems very unlikely as from its start-up. Errors in the companys policy are the visible result of errors made by management. Depending on the experience, three negative signals can be observed: heavy capital expenditures, low sales levels and underestimated expenses. These negative signals are rapidly followed by nancial indicators of distress. Low cash ow and protability inevitably leads to liquidity problems, often increased by unadjusted investments. The fall of the company appears likely shortly after its foundation. All stakeholders are well aware of the companys problems and stable relationships cannot be established. The lack of external legitimacy (Kale and Arditi, 1998) and stakeholders mistrust accelerate the failure process. Management gradually realize the necessity of a restructuring, but banks refuse cooperation. Therefore, start-ups without signicant starting capital have scant possibilities to survive and even with sufcient starting capital, they are still very likely to fail as management does not assess the underlying issues. As a consequence, these companies cannot escape the downward spiral. The failure process of an ambitious growth company (type 2: cases A, D and L) From the start, management or the entrepreneur leading an ambitious growth company are risk lovers with industry-related experience and ambitious objectives. Some are moreover over-optimistic. An expansion plan is launched which implies a major increase of the rms debt/equity ratio. Note that some of these companies have MD 46,2 228 already existed for several years when they did not have the opportunity or the means to execute the intended strategy. The growth scenario implies a new start. The initial shortcoming is the large overestimation of demand despite the experience and capabilities of management. This overestimation is due to over-optimism or to an overestimation of either market size or customers switching behaviour. The latter reects its liability of newness. Consequently, turnover is insufcient to cover expenses and overcapacity is large. These negative signals lead to insufcient prots and cash ow. Due to the high debt/equity ratio, all nancial consequences including liquidity and solvency are very harmful. Figure 2. The failure process of an unsuccessful start-up company (type 1) Causes of company bankruptcy 229 Fortunately, as a result of their expertise, management normally have a clear view of the issues. A successful recovery is nevertheless very difcult without internal means and banks mostly refuse additional debt. Management are therefore unable to reorganize in the most efcient way. Despite these issues, protability improves steadily, but the companys liquidity and solvency remain very weak. Due to its nancial structure, the company is vulnerable to changes in the environment. If changes in the companys environment do occur, then the company will face a dramatic loss of strategic advantage and this inevitably leads to its bankruptcy within a short period. This failure process contrasts with Argenti (1976), which relates failing high growth companies to insufcient skills in terms of nancial, administrative or operational policy. Our ndings indicate that managements overestimation of turnover combined with vulnerability towards changes in the environment is another possible cause for bankruptcy after failed growth. The failure process of a dazzled growth company (type 3: cases B and F) Failure process 2 (Figure 3) and failure process 3 (Figure 4) expound the deterioration and bankruptcy of a company after a failing growth. As a consequence, there are some similarities between both failure processes, but there exist two critical distinctions. First, companies that fail according to the type 3, failure process (Figure 4) have a higher nancial strength at the start of their growth because these companies are more mature. Second, management characteristics vary signicantly between these failure processes. Initially, internal or external growth is desired: a new strategy is developed, often combined with an innovative product or process. This strategy is successful and the company gains legitimacy as one of the most promising companies in the industry. The initial shortcoming is managements reaction to this success: dangerously dazzled over-optimism. Later on, growth and capital expenditures increase together with leverage, pitfalls are ignored and the organizational structure remains almost unchanged. This inevitably leads to a loss of control and to unawareness of possible issues that could affect operational efciency or turnover. This results in a variety of negative signals: overestimated sales, large overcapacity and high expenses. As a consequence, protability and nancial strength decline swiftly. Because of extreme optimism and unrealistic perceptions, negative signals are ignored or attributed to external and temporary factors. In reality, the need for internal restructuring is urgent. Managements dazzle and the companys unbalanced growth will continue until they face critical difculties, such as very weak solvency and payment delays. From that moment on, most companies have little chance of survival, as many stakeholders feel deceived and lose condence. The length of this last phase depends on management efforts to recover and on the cooperation with stakeholders, but nally, the negative spiral cannot be reversed. The differences between types 2 and 3 have important implications. Type 3 companies have, as a consequence of their nancial reserves, more possibilities of outliving a disastrous investment plan. Their bankruptcy is due to dazzle and overcondence. Therefore, this failure process is an illustration of the perils of a risk seeking behaviour for healthy companies without an adapted management structure that can draw a stop at decline. Type 2 companies are much more vulnerable after a failed investment even if management have a clear view of the situation. Bankruptcies MD 46,2 230 Figure 3. The failure process of an ambitious growth company (type 2) Causes of company bankruptcy 231 Figure 4. The failure process of a dazzled growth company MD 46,2 232 of dazzled growth companies are more unusual than bankruptcies of ambitious growth companies, but the latter receive more media attention. The failure process of an apathetic established company (type 4: cases H and J) Finally, we describe the failure process of an apathetic established company that existed more or less successfully for several years. The failure process is displayed in Figure 5. Management of these companies are characterized by a lack of motivation and commitment. Due to apathy, they still believe in strategies that were successful in the past, unaware of the gradual changes in the environment. When the companys closest competitors do react to these changes, it loses its strategic advantage. Inevitably, customers switch over to competitors and turnover decreases signicantly, but management ignore the fundamental causes. Instead, they look at temporary inuences to explain decreasing prots. Figure 5. The failure process of an apathetic established company (type 4) Causes of company bankruptcy 233 Management will not reorganize until they suffer from a signicant lack of internal nance. Unfortunately, the recovery plan contains major deciencies, as management, because of their rigidity and limited commitment, cannot estimate opportunities and threats correctly. This results in inappropriate capital expenditures, and low sales are insufcient to cover the companys increased expenses. Because of the failing restructuring, liquidity and solvency problems arise. Customers and creditors lose condence in the company. Management are now fully aware of the situation, but the company fails after several years of apathetic management and a desperate nancial situation. This failure process illustrates the threats of routine inertia (Gilbert, 2005). In addition to Wiseman and Bromiley (1996), we furthermore do not fully agree with the threat rigidity response (declining organizations reduce their risk taking). We state, in addition to Wiseman and Bromiley (1996), that a high potential slack (e.g. less debt compared to equity) of companies in crisis often induces management to take higher risks and to change business signicantly. However, due to inertia, they are unaware of the most suited opportunities and fail to expound an appropriate recovery plan. Specic causes of bankruptcy for each type of failure process In this section, we discuss the causes of bankruptcy for each type of failure process. We will stress the interdependence between the causes during the failure path instead of focussing on a limited number of causes. Management: the origin of most problems Similarly to most authors, we stress managements responsibility in corporate bankruptcy. There are, however, signicant differences in terms of the errors made by management between the different failure processes. An overview is given in Table II. Type 1 Type 2 Type 3 Type 4 Failure process of an unsuccessful start-up Failure process of an ambitious growth company Failure process of a dazzled growth company Failure process of an apathetic established company Competences and skills Insufcient competences and skills in many areas Wrong estimation turnover Lack of nancial background (some cases) Motivation Enduring motivation Very motivated Insufcient motivation and commitment Personal characteristics Rashness Persuasiveness Over-optimism Inertia Authoritarian leadership (some cases) Risk lovers Dazzled Over-optimism (some cases) Table II. Causes of bankruptcy for each type of failure process: management MD 46,2 234 The major shortcoming of management of unsuccessful start-up companies is, given their insufcient competences and skills, their rashness in establishing a company without taking advice and without anticipating possible threats. Additionally, a minority of managers are too authoritarian. The overestimation of turnover that initiates the deterioration of ambitious growth companies is caused by either a lack of skills or by personal characteristics (over-optimism) that affect the leaders ability to select and assimilate information correctly. The decision to expand is furthermore affected by personal characteristics and their motivation to succeed is necessary for the gradual but insufcient recovery after the failed investment plan. Leaders of dazzled growth companies do not lack management or industry-related experience, competencies or skills. This is illustrated by the success of their rst expansion. The main reason for bankruptcy is managements dazzled over-optimism after these successes. Finally, their motivation is only critical in the expansion phase, not in subsequent phases. Finally, management of apathetic established companies are inert and lack motivation and commitment. Corporate policy: where they got lost As management set out corporate policy, the differences between failure processes in terms of management errors lead to distinctive problems in terms of corporate policy. This is summarized in Table III. Type 1 Failure process of an unsuccessful start-up Type 2 Failure process of an ambitious growth company Type 3 Failure process of an ambitious growth company Type 4 Failure process of an apathetic established company Strategy No strategic advantage No adjustments to environment Capital expenditures Inappropriate Exaggerated Exaggerated Unadjusted Commercial policy Lack of customers Overestimated sales Loss of customers Customer dissatisfaction Customer dissatisfaction Finance and administration Insufcient nancial planning Lack of expertise (some cases) Extreme gearing Operational policy Severe operational errors Unadjusted management and operational structure Operational inefciencies Human resources management Insufcient training Minor inuence Corporate governance Moderate inuence Table III. Causes of bankruptcy for each type of failure process: corporate policy Causes of company bankruptcy 235 The issues in terms of corporate policy of start-up companies are diverse and depend upon managements lacking expertise: a low commercial insight results in low sales and high capital expenditures (E, G and K), while a decient operational organization leads to high expenses (and capital expenditures) or low customer satisfaction (C, E and I). All companies however lack a clear nancial planning and control system. As we have mentioned in the previous section, the expansion of ambitious growth companies fails to a major extent because of the overestimation of turnover. A lack of nancial expertise is also common, but it never has a signicant inuence on the failure of the intended growth, as this business plan was executed under serious consideration and after professional advice. These errors only possibly inuence the survival chances of the company in a subsequent phase, as they affect assessment and amelioration of the nancial situation during the recovery process. The exaggerated investment plan of dazzled growth companies fails as a consequence of extreme gearing, combined with an unadjusted managerial and operational structure. Possible errors in the companys commercial policy do not have a critical inuence. The lack of commitment and motivation of apathetic established companies restrains them not only from adapting to external changes but also from restructuring successfully later on. This results in an unadjusted strategy, inappropriate investments and a strategic disadvantage, often combined with an inefcient operational structure. The inuence of human resources management did not differ between the failure paths and was never the basis of deterioration. The existence and inuence of corporate governance (or mismanagement) on bankruptcy did not depend on the type of failure path. This issue is however rather complex. For ve companies in our sample (cases F, G, I, J and K), the dramatic effects of some investments or expenditures were obvious and must be considered as mismanagement. The likelihood of mismanagement is greater at the end when condence in survival is low. The immediate environment of the company: a domino-effect dwindling a companys survival chances Constant interaction with the immediate environment is inevitable to survive (Ooghe and Waeyaert, 2004). In this section, we mention the different issues, noted during our research, starting with the most critical ones: customers and competition. The ndings are summarized in Table IV. Most unsuccessful starters face problems with attracting or maintaining customers, caused by the lack of a unique selling proposition or low customer satisfaction. The failing expansion of ambitious growth companies is caused by overestimated demand. In the nal stages of the failure path, they also suffer from competition as they cannot adapt to the changing environment unlike their competitors. In contrast to other processes, the bankruptcy of a dazzled growth company has little connection with a lack of strategic advantage or with competition. Lastly, the problems of apathetic established companies in retaining customers are caused by the loss of competitive advantage. Overall, liquidity problems increase companies difculties in retaining customers. The effect of customers mistrust however, does not only depend on the specicities of the failure process, but also on the operational cycle. Companies that operate in MD 46,2 236 industries that work on the basis of long-term agreements or advances, or those in which after-sales service is very important, face the most difculties. Other factors in the immediate environment banks, suppliers, stockholders, misadventure and trade unions were never the basis of deterioration. No substantial differences existed between the distinctive failure processes. First, suppliers, stockholders (if applicable) and credit institutions react in a similar way to nancial problems by refusing further cooperation. This accelerates the failure process. Second, the impact of misadventure can be compared with the impact of stakeholders: it does not affect competing companies in the same industry. These circumstances are exceptional but extremely damaging for distressed rms. Finally, personnel and trade unions are very unlikely to initiate the companys deterioration. The general environment of a company: the excuse most often used by management As a company is an open system, one has to regard the general environment, which is similar for all companies in the sector (Ooghe and Waeyaert, 2004). Its impact is discussed hereunder. With respect to unsuccessful start-ups, we did not nd any threat within the general environment, except from a recession in the industry. Companies, making the ill-considered decision to start-up at that moment are destined to fail. These companies do not exist long enough to face gradual changes in the general environment. If we analyse the impact of the general environment on the failure of an ambitious growth company, we nd that these factors normally do not affect the initial problems. Type 1 Type 2 Type 3 Type 4 Failure process of an unsuccessful start-up Failure process of an ambitious growth company Failure process of a dazzled growth company Failure process of an apathetic established company Customers Shortage of customers Shortage of customers Mistrust Shortage of customers Customer dissatisfaction Mistrust Customer dissatisfaction Mistrust Mistrust Competition Because of lack of strategic advantage Competition of foreign companies Strategic advantage competitors Consequence of inexibility Suppliers Increasing mistrust Banks Mistrust Stockholders Only applicable for listed companies Misadventure Exceptional, but very damaging (if already in distress) Personnel and trade unions Possible consequence of nancial problems Table IV. Causes of bankruptcy for each type of failure process: immediate environment Causes of company bankruptcy 237 Company A is an exception, though, because an unexpected recession accelerated the effects of an overestimated demand. However, in the nal phase, changes in the general environment can have a critical inuence on these rms bankruptcy because they lack the nancial means necessary for restructuring. Issues in the general environment, such as a bear market or a recession, do not affect the survival chances of dazzled growth companies. It only affects the duration of their failure process. Lastly, apathetic established companies have the possibility to adapt to the changing general environment, such as political changes (H) or changes in foreign countries (J), but are too rigid to do so. No company in our case study research failed due to an industry-effect. We did observe contagion in our sample. However, contagion only inuenced the duration of the failure process, not the underlying causes of failure. Table V summarizes our ndings. Conclusions This paper reveals four different types of failure processes, based on the companys maturity and management characteristics: the bankruptcy of unsuccessful start-up companies, the failure process of ambitious growth companies, the failure process of dazzled growth companies and lastly, the bankruptcy of apathetic established companies. For each process, a detailed overview of the direct and indirect effects of nonnancial and nancial causes is given. Our typology is developed by case study research of 12 Belgian companies of different industries, sizes and ages. Start-up companies that went bankrupt (type 1 failure process) are characterized by a management with a serious deciency in managerial and industry-related experience. These companies lack a strategic advantage or have a poor operational Type 1 Failure process of an unsuccessful start-up Type 2 Failure process of an ambitious growth company Type 3 Failure process of a dazzled growth company Type 4 Failure process of an apathetic established company Economic factors Recession in the industry (some cases) Weak stock markets (some cases) Weak stock markets (some cases) Price increase of raw materials (some cases) Recession of the industry (some cases) Technology Foreign countries Economic changes in foreign countries (some cases) Political inuences Stricter legislation (some cases) Society Table V. Causes of bankruptcy for each type of failure process: general environment MD 46,2 238 structure. These errors, combined with a weak nancial and administrative structure, inevitably lead to a lack of internal nance from the beginning. They do not have the qualities to solve their nancial problems. External factors have no inuence on the short failure path of these companies. The second failure process reveals the deterioration of ambitious growth companies leaded by risk seeking managers (or entrepreneurs) with industry-related experience and persuasiveness. Thanks to cooperation of banks, an ambitious expansion strategy is developed, but due to over-optimism or misinformation, turnover is greatly overestimated and the company becomes very vulnerable to bankruptcy. As these companies have a motivated and experienced management, they intervene as soon as possible by developing a recovery plan, and as a consequence, they have a realistic probability of outliving this crisis. Unfortunately, these companies lack the necessary nancial means to implement the most cost-effective recovery plan. As a result, they only slightly improve their nancial situation and lack the exibility to react to threats in the environment. A lot of these companies go bankrupt in the end, if changes in the environment do occur. The third type of failure process (type 3: the failure process of a dazzled growth company) is initiated by managements dazzle. They take exaggerated risks and ignore the companys managerial and operational structure. This leads to a severe increase in expenses and deterioration in protability. Weak protability is however attributed to external and temporary factors. By the time they develop their recovery plan, the company has lost both its nancial strength and its trust from its immediate environment. As a result, the company goes bankrupt after a steep rise and an ever steeper fall. In the last type of failure process (type 4: the failure of apathetic established companies) management have the ability to manage a protable organization, but they lack commitment and motivation. Management do not notice sales to be gradually decreasing. They only react after a signicant decrease of internal nance. Moreover, managements restructuring plan is not adjusted to the changing reality, and errors in the companys policy decrease its operational efciency. When liquidity problems occur, they start realizing the severity of the situation. There is no chance to survive because stakeholders become mistrustful and all nancial means are wasted. The typology of the four different failure processes gives new insight into the evolution of nancial performance ratios during the years preceding bankruptcy. First of all, there are many similarities within the evolution of nancial performance ratios for distressed companies. There exist however signicant differences in the duration by which these ratios affect each other. For unsuccessful start-up companies (type 1) all nancial ratios have an equal predictive power, as solvency and liquidity deteriorate very shortly after the protability problems. They are visible from the companys rst annual accounts onward. Ambitious growth companies (type 2) have a very specic nancial prole after the unsuccessful investment plan. While the companys solvency and liquidity remain weak, its protability increases slowly due to restructuring. The company remains however very vulnerable. Third, extreme gearing is a signal that dazzled growth companies (type 3) are taking exaggerated risks. A low nancial independence (equity/balance total) is the rst indicator of possible distress. Later on, alarming protability will inevitably lead to insufcient liquidity and solvency. Last, apathetic established companies (type 4) have a gradual decrease in nancial Causes of company bankruptcy 239 performance before bankruptcy: protability decreases long before solvency and liquidity. Furthermore, there appears to be an interaction between the failure process of the company and the direct and interactive importance of specic causes of bankruptcy: management errors, errors in company policy, and the inuence of the immediate and general environments of the company. The results of our study are based on qualitative, case study research. No attempt is made to quantify the existence and the importance of our ndings. The major constructs that emerged as important in our research, are well-known concepts in the management literature. As a consequence, they should be further developed in order to quantify their effect in large scale studies. These studies could give a more ne-grained insight in its effect on other non nancial and nancial symptoms of distress and on the length of the failure path. Furthermore, this paper reveals that the presence and the inuence of specic management errors on the nancial situation largely depend on the companys characteristics. Maturity and nancial strength are the two most notable characteristics, but other features, such as the operational cycle, cannot be neglected. One has to take them into account when analysing possible threats of specic management actions to the company in both the short and long term. Lastly, the general and immediate environment of a failing company normally play a subordinate role. They only have an effect if apathetic management do not anticipate and respond to these changes or if management, because of previous errors, lack the nancial means to adjust their way of doing business to a changing environment. Therefore, future research should carefully take into account both nancial and non nancial characteristics of a company and its management when they study the impact of macro-economic changes (e.g. exchange rates) on corporate bankruptcy. References Argenti, J. (1976), Corporate Collapse: The Causes and Symptoms, McGraw-Hill, London. Balcaen, S. and Ooghe, H. (2006), 35 years of studies on business failure: an overview of the classic statistical methodologies and their related problems, The British Accounting Review, Vol. 38 No. 1, pp. 63-93. Baum, J.A.C. and Mezias, S.J. (1992), Localized competition and organizational failure in the Manhattan hotel industry, 1898-1990, Administrative Science Quarterly, Vol. 37 No. 4, pp. 580-604. Beynon, M.J. and Peel, M.J. (2001), Variable precision through rough set theory and date discretisation: an application to corporate failure prediction, Omega: International Journal of Management Science, Vol. 29 No. 6, pp. 561-76. Boeker, W. (1997), Strategic change: the inuence of managerial characteristics and organizational growth, Academy of Management Journal, Vol. 40 No. 1, pp. 152-70. Charan, R. and Useem, J. (2002), Why companies fail CEOs offer every excuse but the right one: their own errors. Here are ten mistakes to avoid, Fortune, Vol. 145 No. 11, pp. 50-62. DAveni, R.A. and MacMillan, I.C. (1990), Crisis and the content of managerial communications a study of the focus of attention of top managers in surviving and failing rms, Administrative Science Quarterly, Vol. 35 No. 4, pp. 634-57. MD 46,2 240 Daily, C.M. and Dalton, D.R. (1995), CEO and director turnover in failing companies an illusion of change, Strategic Management Journal, Vol. 16 No. 5, pp. 393-400. Dimitras, A.I., Slowinski, R., Susmage, R. and Zopounidis, C. (1999), Business failure prediction using rough sets, European Journal of Operational Research, Vol. 144 No. 2, pp. 263-80. Eisenhardt, K.M. (1989), Building theories from case study research, Academy of Management Review, Vol. 14 No. 4, pp. 532-50. Everett, J. and Watson, J. (1998), Small business failure and external risk factors, Small Business Economics, Vol. 11 No. 4, pp. 371-90. Fichman, M. and Levinthal, D.A. (1991), Honeymoons and liability of adolescence: a new perspective on duration dependence in social and organizational relationships, Academy of Management Review, Vol. 16 No. 2, pp. 442-68. Gilbert, C.G. (2005), Unbundling the structure of inertia: resource versus routine rigidity, Academy of Management Journal, Vol. 48 No. 5, pp. 741-63. Greening, D.W. and Johnson, R.A. (1996), Do managers and strategies matter? Astudy in crisis, Journal of Management Studies, Vol. 33 No. 1, pp. 25-51. Halliday, T.C., Powell, M.J. and Granfus, M.W. (1987), Minimalist organizations: vital events in the state bar associations: 1870-1930, American Sociological Review, Vol. 52 No. 4, pp. 456-71. Hambrick, D.C. and DAveni, R.A. (1992), Top team deterioration as part of the downward spiral of large corporate bankruptcies, Management Science, Vol. 38 No. 10, pp. 1445-66. Kale, S. and Arditi, D. (1998), Business failures: liabilities of newness, adolescence and smallness, Journal of Construction Engineering and Management, Vol. 124 No. 6, pp. 458-64. Laitinen, E.K. (1993), Financial predictors for different phases of the failure process, Omega: International Journal of Management Science, Vol. 21 No. 2, pp. 215-28. Lang, L.H.P. and Stulz, R.M. (1992), Contagion and competitive intra-industry effects of bankruptcy announcements an empirical analysis, Journal of Financial Economics, Vol. 32 No. 1, pp. 45-60. McGahan, A.M. and Porter, M.E. (1997), How much does industry matter, really?, Strategic Management Journal, special issue, Vol. 18, pp. 15-30. Newton, G.W. (1985), Bankruptcy, Insolvency Accounting: Practice and Procedure, John Wiley & Sons, New York, NY. Ooghe, H. and Van Wymeersch, C. (2006), Traite dAnalyse Financie `re, Intersentia, Antwerp. Ooghe, H. and Waeyaert, N. (2004), Oorzaken van faling: literatuuroverzicht en conceptueel verklaringsmodel, Economisch en Sociaal Tijdschrift, Vol. 57 No. 4, pp. 367-93. Ooghe, H., Joos, P. and De Bourdeaudhuij, C. (1995), Financial distress models in Belgium: the results of a decade of empirical research, The International Journal of Accounting, Vol. 30 No. 3, pp. 245-74. Parrino, R., Poteshman, A.M. and Weisbach, M.S. (2005), Measuring investment distortions when risk-averse managers decide whether to undertake risky projects, Financial Management, Vol. 34 No. 1, pp. 21-60. Platt, H.D., Platt, M.B. and Pedersen, J.G. (1994), Bankruptcy discrimination with real variables, Journal of Business Finance and Accounting, Vol. 21 No. 4, pp. 491-510. Pompe, P.P.M. and Bilderbeek, J. (2005), The prediction of bankruptcy of small and medium-sized industrial rms, Journal of Business Venturing, Vol. 20 No. 6, pp. 847-68. Causes of company bankruptcy 241 Swaminathan, A. (1996), Environmental conditions at founding and organizational mortality: a trial-by-re model, Academy of Management Journal, Vol. 39 No. 5, pp. 1350-77. Thornhill, S. and Amit, R. (2003), Learning about failure: bankruptcy, rm age and the resource-based view, Organization Science, Vol. 14 No. 5, pp. 497-509. Wiseman, R.M. and Bromiley, P. (1996), Toward a model of risk in declining organizations: an empirical examination of risk performance and decline, Organization Science, Vol. 7 No. 5, pp. 524-43. Yin, R.K. (1994), Case Study Research: Design and Methods, Sage Publications, London. Corresponding author Hubert Ooghe can be contacted at: hubert.ooghe@vlerick.be MD 46,2 242 To purchase reprints of this article please e-mail: reprints@emeraldinsight.com Or visit our web site for further details: www.emeraldinsight.com/reprints