C4-C5HU0YQ0-Permanent output of hot air from the heating, RH side or LH side

Page 1 of 6

PERMANENT OUTPUT OF HOT AIR FROM THE HEATING, RH SIDE OR LH SIDE

AFTER SALES DEPARTMENT

VEHICLE QUALITY

INFO'RAPID

C4
8

SUBSIDIARIES/RD
Responsable des ateliers
Citron Authorized Repair centres

No.8

CONCERNED

CITRON C4 all types up to RPO 10740.

FINDINGS

Permanent output of hot air from the heating, RH side or LH side.

DIAGNOSIS
The drive toothing of the air distribution flap on the evaporator unit, RH side or LH side, is damaged.

AFTERAFTER-SALES REMEDY
Obtain from Replacement Parts a repair kit, Part No. 6450 XZ comprising :
2 plates (8)
2 pinions (10)
4 screws (3 - 5)
OPERATING PROCEDURE:
1. Preliminary operations

https://networkservice.citroen.com/docapvpr/affiche.do?doc=75974&ref=C5HU0YQ0

05/08/2007

C4-C5HU0YQ0-Permanent output of hot air from the heating, RH side or LH side

Page 2 of 6

Figure: : C5FQ020D

Remove :
The console trim on the LH side (1)
The trim under the steering column at "a"
The lower LH strip (2)

N.B. : Remove the knees airbag on the drivers side (according to the equipment on the vehicle).
Remove the glovebox (See the corresponding operation in Laser).
2. Remove

2.2.1. Left hand side

Figure: : C5HQ00ZD

Disconnect the connector at "b".

Remove :
The bolts (3)
The reduction motor with mixer flap (4)

https://networkservice.citroen.com/docapvpr/affiche.do?doc=75974&ref=C5HU0YQ0

05/08/2007

C4-C5HU0YQ0-Permanent output of hot air from the heating, RH side or LH side

Page 3 of 6

Figure: : C5HQ010D

2.2.2. Right hand side

Disconnect the connector at "c".
Remove :
The bolts (5)
The reduction motor with mixer flap (6)
3. Refitting with the repair kit

2.3.1. Refit on the RH side and on the LH side

Figure: : C5HQ011D

Remove the pinion (7) with the aid of a screwdriver.

https://networkservice.citroen.com/docapvpr/affiche.do?doc=75974&ref=C5HU0YQ0

05/08/2007

C4-C5HU0YQ0-Permanent output of hot air from the heating, RH side or LH side

Page 4 of 6

Figure: : C5HQ012D

Fit the reduction motor with mixer flap (4) on the plate (8).
Check :
The centring of the reduction motor with mixer flap (4)
The clipping of the reduction motor with mixer flap (d)

Figure: : C5HQ013D

Fit the pinion 7) on the reduction motor with mixer flap.

https://networkservice.citroen.com/docapvpr/affiche.do?doc=75974&ref=C5HU0YQ0

05/08/2007

C4-C5HU0YQ0-Permanent output of hot air from the heating, RH side or LH side

Page 5 of 6

Figure: : C5HQ014D

Position the pinion of the mixer flap (9) anti-clockwise, as far as it will go.
Fit the joining pinion (10) in the pinion (9).

N.B. : The part at "e" of the pinion (10) is down when being inserted.

Figure: : C5HQ015D

2.3.2. Left hand side

Position the assembly (4) and (8) on the joining pinion (10).
Fit the fixing screws (3).
Connect the connector at "b".

2.3.3. Right hand side

Position the assembly (6) and (8) on the joining pinion (10).

CAUTION : When positioning the assembly (6) and (8), check that the plate (8) is above the groove at

"f".

Fit the fixing screws (5).

https://networkservice.citroen.com/docapvpr/affiche.do?doc=75974&ref=C5HU0YQ0

05/08/2007

C4-C5HU0YQ0-Permanent output of hot air from the heating, RH side or LH side

Page 6 of 6

Connect the connector at "c".

Check the operation of the mixer flaps reduction motors.
To reassemble, follow the dismantling sequence in the reverse order.

N.B. : Do not send any more incident reports (CRI) for this incident on C4 prior to RPO 10740 with
heating unit with white pinion.

Please inform us by Incident Reports (CRI) of any re-occurrence on C4 vehicles after RPO 10740.
Labour code: 5050 9999.
Invoicing time: 1.50 H.

https://networkservice.citroen.com/docapvpr/affiche.do?doc=75974&ref=C5HU0YQ0

05/08/2007