Heather Phillips

13438 S. Columbine Cir.

Plainfield, IL 60585
(815)666-0479
Heatherbird86@sbcglobal.net



EDUCATI ON:
Dominican University Graduate School of Library and Information Science
o Master of Library and Information Science (to be completed in August 2014)
o Certificate of Specialized Study in Youth Services (to be completed in August
2014)
University of St. Francis
o Bachelor of Arts degree, May 2010
o Major in English and concentration in Secondary Education/Language Arts
Joliet Junior College
o Associate in Arts degree, December 2007
o Concentration in Liberal Arts

SKI LLS:
Proficient and experienced in providing quality customer service
Personable attitude and adept communicator
Detail-oriented and well-organized
Competent in using social media (Facebook, Tumblr, Twitter, Instagram, Pinterest, Vine,
etc.)
Knowledgeable of Microsoft Office and basic HTML and CSS
Familiar with children's library materials
Work well with other staff/team members
Open-minded to trying new things

EXPERI ENCE:
Practicum Experience at Fountaindale Public Library
o Children's Services Department
o June-August 2014
o Work at the reference desk
o Observe, participate in, and design library programming for children
o Work with children's collection development specialists on weeding,
reorganizing, and learning about the materials ordering process
Shelver I at Naperville Public Library,
o Maintain organization of and familiarity with the library's collection
o Assist library patrons in locating materials
o Answer patron questions and direct them to appropriate staff when necessary
o Collaborate with other library staff on projects
o Propose ideas about shelving-related processes
o Help train new shelving staff and volunteers
Student Teaching
o Practiced teaching in a middle school and high school
o Prepared lesson plans and organized daily classroom schedules
o Interacted and communicated professionally and positively with students, other
staff, and parents/guardians
o Read aloud class novels to students
o Presented lessons using technological resources (Microsoft Office, Smartboard)
Wallcoverings Sales Team Member at Menards
o Assisted customers in finding the right product for their projects
o Asked and answered customer questions about products, services, and the
company
o Reviewed inventory and retail checklists
o Assisted with training new team members
RELATED ACTI VI TI ES & I NTERESTS:
Volunteer face-painter at the 2013 Illinois Fall Storytelling Festival at Dominican
University
Student Member of ILA
Interested in learning, creating, and trying new things (took calligraphy lessons, studied
abroad in Florence, Italy, teaching myself how to play the ukulele)
Created a website from scratch for Internet Fundamentals and Design course
(http://phillianthelibrarian.com/phillian)
Reviewed current technology for potential use in library programming
(http://phillianthelibrariantech.weebly.com)