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2008-2013 Crane Institute of America Certification, Inc. Updated 03.20.

2013
ii













Mobile Crane Operator
Candidate Handbook

Effective January 1, 2008
Updated 11.24.2013



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Table of Contents


Welcome ......................................................................................................................................... 5
CIC Leadership ............................................................................................................................... 6
Non-Discrimination Policy ........................................................................................................... 10
Accommodations for Disabilities ................................................................................................. 10
Eligibility for Certification ........................................................................................................... 11
Registration Procedures ................................................................................................................ 12
Overall Process ......................................................................................................................... 12
Scheduling Exams ..................................................................................................................... 13
Fees ........................................................................................................................................... 14
Written Exams ...................................................................................................................... 14
Practical Exams ..................................................................................................................... 15
Rush Registration ...................................................................................................................... 15
Rescheduling ............................................................................................................................. 15
Credit for Exam Fees ................................................................................................................ 16
Other Service Fees .................................................................................................................... 16
Special Requirements for Practical Exams ............................................................................... 17
Examination Administration Procedures ...................................................................................... 17
Certification Policy ....................................................................................................................... 20
Exam Programs ......................................................................................................................... 20
Supplements .............................................................................................................................. 20
Practical Exams Associated with Supplements ........................................................................ 20
Certification Cards .................................................................................................................... 20
Confidentiality of Candidate Information ..................................................................................... 21
Determination of Passing Scores .................................................................................................. 22
Scoring Your Examination ....................................................................................................... 22
Eligibility Requirement Policies ................................................................................................... 29
Medical Verification Form ....................................................................................................... 29
Code of Ethics Policy................................................................................................................ 31
Code of Ethics Agreement ........................................................................................................ 31
Substance Abuse Policy ............................................................................................................ 32
Disciplinary Policy........................................................................................................................ 33
Appeals Policy and Procedures ..................................................................................................... 34
Appealing Eligibility Determination or Certification Status .................................................... 34
Request for Scoring Review ..................................................................................................... 34
Disciplinary Appeal .................................................................................................................. 34
Ethics Committee ...................................................................................................................... 35
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Content Outline for Written Exams .............................................................................................. 36
General Knowledge Exam ........................................................................................................ 36
Supplemental Exams ................................................................................................................. 38
Sample Exam Questions ........................................................................................................... 40
Content Outline for Practical Exam .............................................................................................. 43
Skills Tested Crane Types ..................................................................................................... 43
Scoring ...................................................................................................................................... 43
Reporting................................................................................................................................... 43
Exam Check-in.......................................................................................................................... 44
Description of Challenge .......................................................................................................... 44
Crane Familiarization............................................................................................................ 44
Challenge One Measures Accuracy and Depth Perception .................................................. 45
Challenge Two Measures Hand-Signals ............................................................................... 45
Challenge Three Measures the Ability to Control a Load .................................................... 45
Safety ........................................................................................................................................ 46
Exam Delays Due to Weather or Equipment Problems ............................................................ 46
Security Procedures ...................................................................................................................... 47
Candidate Security .................................................................................................................... 47
Exam Security ........................................................................................................................... 47
Exam Security Agreement ........................................................................................................ 48
Recertification Policy.................................................................................................................... 49
Multiple Certifications .............................................................................................................. 50
Non-CIC Certifed Operators ..................................................................................................... 51
Expired Certifications ............................................................................................................... 51
Appendix ....................................................................................................................................... 49
Extension Request Form ........................................................................................................... 54


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Welcome

Welcome! Your decision to certify through Crane Institute Certification is appreciated. CIC is
backed by over 1,000 years of combined industry expertise and support. CIC is governed by
crane and rigging leaders, manufacturers, crane operators, crane managers, riggers, and safety
personnel. A list of the CIC leadership follows and is available at
http://www.craneinstitutecertification.com/directors_advisors.php

The CIC support team in Atlanta is here to assist you. If you have questions, requests or ideas on
how we can improve, please contact us.

Email at Help@CICert.com

Customer Service - 770.783.9262 for registration, exam or site questions


Thank you,

Debbie Dickinson, CIC Executive Director

















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CIC Leadership
The CIC Governing Committee, Advisory Board and Certification Committee members include
the following notable leaders and companies:


Governing Committee

Name CIC Committee & Subject Matter Expertise
(SME)
Company
Anthony Brown Public Awareness, OSHA & Legislative; ASME
B30 Main
A.D. Brown
Consulting
Peter Cooke Rigging Committee, Rigging Manufacturing Columbus
McKinnon
Robert Cooper Practical Exam Committee, Crane Certifier SE Crane Inspections
William C.
Dickinson, Jr.
President, CIC Governing; Co-Chair, Practical
Exams; Rigging Committee; Crane & Rigging;
ASME B30 Main Alternate
Crane Industry
Services
Jeff Dudley Item Writing Committee, Contractor; Rigging &
Crane Safety
Archer Western
Tim Edwards Public Member; Practical Examiner, Crane
Operator Over 75 Tons, Certified
Rigger/Signalperson
Tim Edwards
Machinery Movers
LLC, Mid State
Equipment LLC
James Headley Chair, Inspector; Crane Operations & Safety, ASME
B30 Main-retired
Crane Institute of
America &
Certification
Dave McElrath Public Awareness, Crane Insurance Provider McElrath Insurance
Keith Morical Testing & Co-Chair Practical Exam Committee
Member, President of Testing Partner, 4ROI
4ROI
Mike Parnell Secretary/Treasurer, CIC Governing; Chair Rigging
Committee; Co-Chair ASME B30 Main Crane &
Rigging Expert;
Industrial Training
International, Inc.
Ron Scott Public Awareness, Safety Inspections, Certification,
Legislative
Black Jack Cranes
Paul Zorich Vice President, CIC Governing; Retired ASME B30
Main, Operating Engineer
RPZ International










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Advisory Board

Name CIC Committee & SME Expertise Company
Neil Andrews Lead Technical Specialist; Crane Expert ThyssenKrupp Steel
Paul Boeckman Rigging Committee; Engineering, Rigging
Manufacturer, ASME B30
The Crosby Group
James Cahill Rigging Committee; Engineer Skanska Energy
Robert Cook Public Awareness; Crane Operations Director Pinnacle Refinery
Brian Hope Item Writing Committee; Corporate Safety Manager Caldwell Tanks
Bill Jordan Item Writing Committee; Crane Manufacturing Altec, Inc.
Jerry Klinke Rigging Committee; Crane & Rigging ACRA Enterprises
Henry Lopez Crane Operations Manager; Spanish Chairman Florida Crane
Inspections, LLC
Jerry Lopez Practical Exam Committee; Trainer Laguna Crane
Services, LLC
Wade Pierce Inspector Committee; Maintenance Supervisor Alabama Power
Company
Jeff Roach Practical Exam Committee; Crane Learning
Coordinator
American Elec. Power
Brent Robinson Item Committee; Senior Crane Specialist Alabama Power
Company
William Bill
Russell
Practical Exam Committee; Fleet Test Specialist Southern Company
Georgia Power
Bill Schofield Practical Exam Committee; Crane Operations
Consultant
Schofield Consulting
Doug Smith Item Writing Committee; Global Director HSE
Training and Education
STI Group
Dave Steffens Practical Exam Committee; Construction Industry Lane Construction
Jay Sturm Inspection Committee; Crane Inspections, Safety Crane Aerial Truck
Service
Paul Sweeney Rigging Committee; Crane & Rigging Safety;
ASME B30 Main
General Dynamics
Mike Tillery Item Committee; Senior Crane Specialist Southern Company
Matt Trefz Item Writing Committee; Crane Manufacturing Altec, Inc.
Matt Turner Item Committee; Terminal Manager Black Hawk Cranes
Cliff Warren Practical Exam Committee; Crane Safety
Superintendent
Webber LLC

CIC Executive Director

Debbie
Dickinson
Leadership, Crane Industry Certification Expert Crane Institute
Certification



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Crane Institute Certification
The Standard in Certification



Introduction

Thank you for choosing Crane Institute Certification (CIC) as your certifying organization. CIC
certifies personnel in the crane and rigging industry including:

Certified Crane Operator, Small Telescoping Boom, Under 21 Tons
Certified Crane Operator, Medium Telescoping Boom, 21-75 Tons
Certified Crane Operator, Large Telescoping Boom, Over 75 Tons
Certified Crane Operator, Small Lattice Boom Crawler/Truck, 1-300 Tons
Certified Crane Operator, Large Lattice Boom Crawler/Truck, Over 300 Tons
Qualified Rigger and Signalperson Certification

This Candidate Handbook and the CIC website links will:

Guide you through the registration process
Provide the forms you need to complete and submit
Describe your options for certification(s) through CIC

CIC provides NCCA accredited, OSHA recognized certifications.

Crane Operators must pass a General Knowledge Exam, a Supplemental Exam and a Practical
Exam for each crane type of certification being requested. Recertification, with documentation
of hours of operation, requires a written exam and no practical. Some states or cities have
specific requirements for crane operator licenses. Visit the CIC website at www.CICert.com for a
list of requirements. Visit the state of city website for most current regulations.

Please read this Candidate Handbook thoroughly and keep it for reference throughout the
certification process.

About CIC and Its Purpose
Crane Institute Certification (CIC) is an independent certifying organization. CICs nationally
accredited crane operator, rigger and signalperson programs are the result of the experience and
input of experts from a broad range of crane-related companies, industry groups, and assessment
experts. CIC subject matter experts include crane managers for power, construction, and general
industry; crane operators and supervisors; inspectors; manufacturers; and training professionals.
The crane operating experience and wisdom represented by these experts totaling over 1,000
years is unparalleled.

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The purpose of CIC is to save lives, promote safety and to provide the crane industry with more
options to obtain accredited certification.

Furthermore, CIC has joined its expertise in the crane industry with the assessment expertise of
4ROI, based in Minneapolis, Minnesota. This ensures the ongoing validity and reliability of its
written and practical exams as well as a flexible and user-friendly exam administration process.
CIC is committed to your success and satisfaction.

If you have further questions after you read the Candidate Handbook, please call CIC at
770.783.9262 or e-mail us at help@CICert.com. CIC will be pleased to provide further
information about our certification programs.
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Non-Discrimination Policy
Crane Institute Certification does not discriminate on the basis of race, age, gender, disability,
religion, or national origin.
Accommodations for Disabilities
Crane Institute Certification provides reasonable accommodation to its testing process to
individuals requesting such an accommodation in compliance with the Americans with
Disabilities Act (ADA).

It is the responsibility of the candidate seeking an accommodation to complete the Request for
Accommodation Form provided in this handbook and on the CIC website and send it to the
address provided on the form. Please wait to hear if your accommodation has been granted
before registering for the exam(s). Requests may take up to a month to review. The candidate
will have to do the following:

List the exam types for which he is requesting an accommodation
Name the disability and when it was first diagnosed
List any previous accommodations provided for the disability
Describe the specific accommodation he is requesting
Provide documentation from a licensed care provider about the history of his disability
and any past accommodation.

Crane Institute Certification will not grant any accommodation that limits its ability to measure
the ability of an individual to safely operate a crane as defined by the ASME Standards for
Mobile and Locomotive Cranes, B30.5-2004 or the OSHA regulatory requirements listed in
1926.1400.
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Eligibility for Certification

Eligibility for Crane Institute Certification as a Certified Crane Operator includes the following:

Requirement Required Documentation
Be 18 years of age or older Provide government-issued photo ID (i.e., drivers
license, passport) at exam site; CDL licenses may be
mandatory in some areas.
Be physically able to operate a crane,
per ASME guidelines
Complete and sign the Medical Verification Form
Pass the General Knowledge Exam
and one Supplemental Exam per
desired crane type
Earn a passing score on written exam(s)
Pass a Practical Exam appropriate
for the crane selected
Earn a passing score on the practical exam
Honor the Crane Institute
Certification Code of Ethics
Read and sign the Code of Ethics Agreement
Adhere to the Crane Institute
Certification Substance Abuse Policy
Read the Substance Abuse Policy and sign the Code
of Ethic Agreement

Important: Immediately prior to taking the Written Exam, candidates are required to sign their
acceptance of Confidentiality Policy and the Exam Security Agreement. Candidates should
review these forms in advance, since they must be signed by the candidate at the time of the
Written Exam to take the written exam.




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Registration Procedures
Overall Process
Candidates must complete the following overall process to register for Crane Operator
Certification:

Go to www.CICert.com to find information on the certifications offered.

Select Registration and walk through the registration steps online.

o Set up profile including user name and password.
o Register the candidates desired certification.
o Select the desired exam location, date, and time.
o Purchase the exam using a credit card.

The candidate will then receive a confirmation email that includes the following:

o Location and time for the exam
o The candidates ID
o Instructions for what to bring and what not to bring to the exam site
o Address and map to the site
o Copies of the Confidentiality Policy, Medical Verification Form, and Code of
Ethics Agreement including the Substance Abuse Policy that the candidate will be
required to sign to qualify
o Instructions for emailing a digital photograph for Certification Card

Arrive at chosen exam location.

o Provide government issued photo ID (i.e., drivers license, passport).
o Read and sign the Medical Verification Form and Code of Ethics Agreement
(which among other things incorporates the Substance Abuse Policy).

Complete appropriate exam(s).

Review certification status and update contact information at www.CICert.com. The
system also provides updates through emails after every exam.

Receive the CIC Certified Crane Operator card.


Registration is available at www.CICert.com.
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Scheduling Exams
CIC recommends that candidates schedule exams at least 4 weeks in advance. However,
candidates may register in as little as 7 days in advance without a rush fee. Registration or
rescheduling in less than 7 days incurs a $50 fee per candidate and is not confirmed until the site
approves availability. The registration system that is set up online will show the closest exam
locations to the candidate along with the available dates for the exams. Call 770.783.9262 or
email help@CICert.com for assistance.

Technical registration support is available from CIC by telephone and emails Monday-Friday,
excluding holidays.

The candidate or the individual registering the candidate (i.e. employer) is responsible for
making sure registration is completed accurately. Be sure to follow directions and read all email
communication carefully when registering.

CIC offers certification exams. CIC does not require or provide training for accreditation for
educational programs nor does it provide a course of study that leads to certification. CIC has no
legal or financial or other obligation to organizations it recognizes for training options.

The website www.CICert.com, does provide references for gaining knowledge and skills for safe
crane operation.
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Fees
The following fees are due during the online registration process and prior to confirmation of
candidates exam schedule:

Written Exams
Price
Initial Certification or Retest

General Knowledge Exam + 1 Supplement $155
General Knowledge Exam + 2 Supplements $165
General Knowledge Exam + 3 Supplements $175
General Knowledge Exam + 4 Supplements $185
General Knowledge Exam + 5 Supplements $195

General Knowledge Exam Only $155

1 Supplement Only $65
2 Supplements Only $75
3 Supplements Only $85
4 Supplements Only $95
5 Supplements Only $105

Recertification Price

1 Recertification Exam $145
2 Recertification Exams $150
3 Recertification Exams $155
4 Recertification Exams $160
5 Recertification Exams $165


Exam registration fees are not refundable.
Candidates have up to a year to take their exam. Candidates, who must reschedule, for
any reason, even after the test, do not forfeit exam fees with CIC.
Pricing is for all written tests that are registered at one time and taken on the same day, if
a candidate wants to take tests on different days they will need to register on subsequent
days restarting at the top price category.
Certain sites may have a 5 person minimum.
Beginning Spring 2013 requests for paper exams at electronic sites incur a $12.50/exam
handling fee.
Written exam site and examiner fees are collected at time of registration for convenience.
If testing site schedule allows for this many exams in one day.
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Practical Exams

The Practical Exam requires the operator to perform tasks similar to those required on the job.
The CIC exam courses are set with the boom at a length appropriate for the capacity and type of
crane.

CIC allows operators to take one (1) Practical Exam for up to five (5) certifications.
However some states and cities have additional requirements. Please check your locations
requirements or visit http://www.craneinstitutecertification.com/co_state_or_city_licenses.php
for more information.


CIC Practical Exam Scoring Fees

One (1) Practical Exam (Crane Operator or Advanced Rigger) $55
Operators may retake the Practical Exam up to (3) times/same day.

2nd attempt/same day $65
3
rd
attempt/same day $75

Practical Examiner and Site Fees

CIC scoring fees for Practical Exams also include reporting and maintaining records for
each candidate.
Practical Exam Sites and Practical Examiners set their own fees for administering
Practical Exams. Check price with your site and selected examiner when scheduling.
Site and examiner fees are charged separately, per the exam site.
Rush Registration

CIC exams can be registered with only 7 days advance notice of the exam date for no
additional fee.
Requests for a rush registrations 6 or fewer days prior to the exam, are made directly with
Rush Exam Sites.
o See http://www.craneinstitutecertification.com/exam_locations.php for a list of
Rush Exam Sites.
CIC charges $50/candidate to process rush registrations.
Same day scoring requests will incur a fee of $30
CIC cannot guarantee site availability.
Rescheduling

Exams may be rescheduled anytime up to 1 year from the initial registration invoice date.
Exams may be rescheduled at any available exam site.
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To reschedule an exam, the buyer simply logs in to www.CICert.com, clicks on the
Candidate Exam Site tab, selects the new location, date, and completes payment.
If you need help contact help@CICert.com or call Customer Service at 770.783.9262

Fees for Rescheduling

If rescheduled 7 or more days in advance the reschedule fee is $25/candidate.
If rescheduled 6 or fewer days in advance of exam, or after the exam, the reschedule fee
is $50/candidate plus the written site fee.
No fee is charged when an exam is cancelled or rescheduled by the exam site.

Credit for Exam Fees
An employer may receive credit for CIC processing fees for unused exams if the employee has
left the company or is deceased. To obtain the credit, the employer must:

1. Notify employee of test and payment cancellation
2. Provide employment termination and test cancellation letters to help@CICert.com
3. Apply for credit at least 7 days prior to the unused test dates via help@CICert.com or
770.783.9262
4. Call 770.783.9262, at least 7 days prior to test date to register new candidate(s) using the
credits
5. Pay a $50 change fee plus the written or practical exam site fees
6. Use the credit within 12 months of original candidate's test date

A terminated employee may pay or have their new company pay fees for certification and
complete their certification by calling 770.783.9262

Other Service Fees
Other fees may include Proctor fee for Written Exam or Site/Examiner fee for Practical Exam.
Other service fees, if applicable, include:


Type Fee
Returned checks, incomplete or late payments (corporate clients only) $30
Paper Written Exam fee per exam for electronic sites $12.50
Phone registration fee No Charge
Rush Shipment (Paper exams only) $50
Duplicate/replacement certification card or request for confirmation of
certification
$25



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Special Requirements for Practical Exams
The Practical Exam requires the operator to perform tasks similar to those required on the job.
The CIC exam courses are set with the boom at a length appropriate for the size and type of
crane.
Practical Exam Crane Size & Type

Small Telescoping Boom, Under 21 Tons
Medium Telescoping Boom, 21 to 75 Tons
Large Telescoping Boom Over 75 Tons
Small Lattice Boom Crawler/Truck 1-300 Tons
Large Lattice Boom Crawler/Truck Over 300 Tons
Qualified Rigger & Signalperson

Examination Administration Procedures
When the registration has been successfully completed and payment has been received, CIC will
send an admission email to the candidates registered email address.

The Candidate must provide the Exam Confirmation email to the exam center representative.
The Exam Confirmation email includes the address, reporting date and time, the examination(s)
registered for, candidate ID, and items the candidate needs to bring:

Exam Confirmation email
Government issued photo identification (passport, drivers license)
Personal Protective Equipment (such as hardhat and hard sole shoes/boots) to the
Practical Exam only.

No other materials are allowed in an exam site.

The email also provides copies of the forms that the candidate will need to sign at the exam site:

Confidentiality Policy
Security Agreement Code of Ethics Policy and Substance Abuse Policy
Medical Verification Form (physician statement not required)

The exam location will provide and collect the following:

Blank scratch paper or worksheets and pencils
Computer and workstation (if online)
Exam(s) to be taken
Calculator (only those provided by and bearing the Crane Institute Certification logo,
which only performs basic math functions. Note: the General Knowledge portion test
arithmetic skills without the use of a calculator; the calculator may be used during the
Supplemental exam only).

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Exam timeframes are as follows:

90 minutes to complete the 75-item General Knowledge Exam
60 minutes to complete each 30-item Supplemental Exam
45 minutes to complete the Practical Exam.


Candidates are invited to provide feedback on any aspect of the CIC offering (registration,
exams, examiners, support, process and pricing) at any time by calling 770.783.9262





































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Impairment
Examiner: read notice to candidates At the sole discretion of those conducting or providing
examination services, a candidate suspected of impairment is not allowed to test. Reasons for
impairment can be caused by alcohol, drugs, medications, diabetes, epilepsy, lack of sleep, etc.
If the candidate shows signs of impairment, especially two or more of the listed categories, they
should not be allowed to take the scheduled exam(s) provided. Both Examiner and/or proctor(s)
must witness and agree that the candidate should not take the scheduled exams at this time.

Fees are not refunded. If a medical condition such as illness or epilepsy is documented by a
licensed physician, test fees will apply to rescheduled tests. Site or examiner fees apply to
initially and rescheduled tests.

Examiner, site coordinator, facility manager or proctor should ask to speak with candidate
outside the sight line and hearing of other candidates. Two or more exam or site persons must
document the form below and send to help@cicert.com.

Check all that Apply Check all that Apply
ODOR (ALCOHOL OR OTHER
SUBSTANCE
o Strong
o Moderate
o Faint
o Other________________________

SPEECH
o Mumbled
o Stuttered
o Slurred
o Confused
o Incoherent
o Other___________________________

BALANCE
o Supported
o Wobbling
o Swaying
o Falling
o Other________________
WALKING
o Staggering
o Swaying
o Stumbling
o Falling
o Other___________________

ATTITUDE
o Argumentative
o Combative
o Uncooperative
o Insulting
o Other____________________________

PHYSICAL APPEARANCE
o Flushed/Swollen Face
o Red/Watery Eyes
o Shaking/Nervous
o Using Breath Fresheners
o Other_____________________


Impairment Checklist (Modified for CICs standards from
www.moguard.com/cmss_files/.../alcoholdrug%20form.pdf)

Candidates Name/ID: ______________________________ Date: ________________ Time:
________
Location of Impairment: ____________________ Witness: ____________________________
Witness: _______________________________
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Certification Policy
Exam Programs
Crane Institute Certification certifies candidates who pass each of the following:

The General Knowledge Exam
One (or more) Supplemental Exam(s)
Practical Exam(s) associated with the selected Supplement(s).

Supplements
Candidates receive load charts from an approved list of load charts relevant to their exam type
and capacity.

Some locations require licenses, in addition to accredited certification. See
http://www.craneinstitutecertification.com/news/special-notice-pennsylvania-license-
requirements-for-crane-operators/ or contact CIC for assistance or questions in meeting those
requirements.
Practical Exams Associated with Supplements
In addition to passing the written exams, operators must successfully complete a Practical Exam
within 12 months of passing the Written Exam. Extensions beyond the 12 months are rare and
granted only in extreme cases. To request an extension, read and complete the Extension
Request Form at the end of this Handbook.

Certification Cards
Candidates earning a passing score on the General Knowledge, Supplemental and Practical
Exams required for their selected certification and completing administrative requirements,
receive a Certification Card from Crane Institute of America Certification. This card states that
the NCCA accredited Crane Institute Certification recognizes that operator as a Certified Crane
Operator.




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Confidentiality of Candidate Information

Confidentiality Policy
CIC candidates individual information and results are held strictly confidential by CIC.
Candidates maintain this confidentiality by registering their own contact information through the
CIC website. A candidate that registers their own certification control access to their
certification status, score results, and Certification Card.

Candidates may choose to give their results to others by:

1. Physically giving their results to another person or party
2. Registering contact information different than their own to receive results
3. By having an employer or other party, register them for the exam

If candidates want the convenience of having an employers representative register for their
exam, that employer will have access to their exam status, results and Certification Card.

Further, employers, potential employers, regulatory agencies and other interested parties may
request the names of operators who are currently certified by Crane Institute Certification.
Names of certified operators may be published or provided in response to a written online
request; however, Crane Institute Certification keeps actual scores confidential.

At any time, Candidates may request and receive a duplicate Certification Card. A small
shipping and handling fee will apply for duplicate cards.

Confidentiality Agreement

By signing below, I acknowledge that I have read and agree to this Confidentiality Policy.


Signature: _____________________________ Date: _______ Candidate ID ___________
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Determination of Passing Scores
CIC exams are criterion-referenced exams. This means that pre-determined cut-off scores
must be reached or exceeded in order for an examinee to pass. This pre-determined score is
established by experts in the crane industry.

The passing scores for each exam are found in the chart below. Scoring has no relation to the
performance of other examinees; therefore everyone who takes the exam may pass based on their
own performance.

Scoring Your Examination
Our testing partner, 4ROI, scores and records all exams, written and practical. 4ROI sends an
email, with exam score, within 10 business days and immediately for online written exams.
Candidates, or the coordinator who registered them on their behalf, may also log in to their
account on CICs website and check the status of exams taken.


Crane Type Passing Score Top Possible Score
General Knowledge Exam 50 80
Small Telescoping Boom, Under 21 Tons 50 80
Medium Telescoping Boom, 21 to 75 Tons 50 80
Large Telescoping Boom Over 75 Tons 50 80
Small Lattice Boom Crawler/Truck 1-300
Tons
50 80
Large Lattice Boom Crawler/Truck Over
300 Tons
50 80
Qualified Rigger and Signalperson 50 80


Once a candidate successfully passes the requirements for certification, 4ROI will mail the
Certification Card.

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Sample Score Report for Passing a Written Exam

From: Crane Institute Certification [mail to: help@cicert.com]
Posted At: Thursday, January 24, 2013 10:15 AM
Posted To: CICBCC Archive
Conversation: CIC Exam Results for First Last
Subject: CIC Exam Results for First Last

Candidate: First, Middle Initial, Last
Candidate ID: ZZ-99999
Date: 01/24/2013
Site: Site Name
Exam Location: City State Zip

Congratulations, Crane Institute Certification is pleased to inform you that you have PASSED your
Telescoping Boom, Under 21 Tons. This is a major step towards achieving your certification.

CIC will send your Crane Operator Certification Card within two weeks of completing all requirements.
If you need to check whether you have fulfilled all requirements you can do one of the following:
If you registered yourself, go directly to www.CICert.com and login using the username and
password you set up at the time of registration.
If someone else registered you, ask them to check www.CICert.com.

Below is a status of your certification. CIC will send your certification card within two weeks of
completing all requirements.
Status Requirement
Completed Provide payment
Incomplete Provide photo
Completed Meet age requirement
Completed Sign CIC Medical Verification Form
Completed Sign the Ethics Policy
Completed Sign Confidentiality Form
Completed Sign Exam Security Form
Completed Pass General Knowledge exam
Completed Pass Telescoping Boom Under 21 Tons Exam
Exam Confirmed Pass Small - Telescoping Under 21 Tons Practical

If you have questions go to www.CICert.com, see the CIC Candidate Handbook, or email CIC at
help@cicert.com, or call 770.783.9262
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
24
Sample Score Report for Failing a Written Exam

From: Crane Institute Certification [mail to: help@cicert.com]
Posted At: Thursday, January 24, 2013 10:20 AM
Posted To: CICBCC Archive
Conversation: CIC Exam Results for First Last
Subject: CIC Exam Results for First Last

Candidate: First, Middle Initial, Last
Candidate ID: ZZ-99999
Date: 01/24/2013
Site: Site Name
Exam Location: City State Zip

We regret to inform you that you have NOT passed your General Knowledge.
Your overall score is 42 and the passing score is 50.

To support your efforts to pass the certification exam in the future the percent of correct responses for
each content area is shown below. Anything less than 100% correct shows room for improvement. When
studying to re-take your exam, make sure to focus on the content areas of the exam in which you have a
lower percentage correct and that make up the largest percentage of the exam. Please use this information
and the resources provided in the Candidate Handbook and at www.CICert.com to improve your
performance.

Content Area % Correct % Exam
Setup 82% 25%
Technical 62% 25%
Load Charts 40% 25%
Operation 62% 25%

CIC will send your Crane Operator Certification Card within two weeks of completing all requirements.
If you need to check whether you have fulfilled all requirements you can do one of the following:
If you registered yourself, go directly to www.CICert.com
and login using the username and password you set up at the time of registration.
If someone else registered you, ask them to check www.CICert.com.

When reregistering for an exam please use your existing CIC ID. This will ensure that you receive your
certification card as soon as all criteria are met.








2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
25
Below is a status of your certification. CIC will send your certification card within two weeks of
completing all requirements.

Status Requirement
Invoiced Provide payment
Completed Provide photo
Completed Meet age requirement
Completed Sign CIC Medical Verification Form

If you have questions go to www.CICert.com, see the CIC Candidate Handbook, email CIC at
help@cicert.com, or call 770.783.9262







































2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
26
Sample Score Report for Passing a Practical Exam

From: Crane Institute Certification [mail to: help@cicert.com]
Posted At: Thursday, January 24, 2013 8:08 AM
Posted To: CICBCC Archive
Conversation: CIC Exam Results for First Last
Subject: CIC Exam Results for First Last

Candidate: First, Middle Initial, Last
Candidate ID: ZZ-99999
Date: 01/24/2013
Site: Site Name
Exam Location: City State Zip

Congratulations, Crane Institute Certification is pleased to inform you that you have PASSED your
Medium Practical. This is a major step towards achieving your certification.

The following crane was used in this examination.
Crane Type: Telescoping Boom 21- 75 Tons
Manufacturer: Altec
Model: AC-38
Max Capacity (tons): 38
Boom Length: 103
Cab Type: Rotating

CIC will send your Crane Operator Certification Card within two weeks of completing all requirements.
If you need to check whether you have fulfilled all requirements you can do one of the following:
If you registered yourself, go directly to www.CICert.com and login using the username and
password you set up at the time of registration.
If someone else registered you, ask them to check www.CICert.com

Below is a status of your certification. CIC will send your certification card within two weeks of
completing all requirements.

Status Requirement
Completed Provide payment
Completed Provide photo
Completed Meet age requirement
Completed Sign CIC Medical Verification Form
Completed Sign the Ethics Policy
Completed Sign Confidentiality Form
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
27
Completed Sign Exam Security Form
Completed Pass General Knowledge exam
Completed Pass Telescoping Boom Under 21 Tons Exam
Completed Pass Telescoping Boom 21-75 Tons Exam
Completed Pass Medium - Telescoping 21-75 Tons Practical

If you have questions go to www.CICert.com, see the CIC Candidate Handbook, email CIC at
help@cicert.com, or call 770.783.9262.


Sample Score Report for Failing a Practical Exam

From: Crane Institute Certification [mail to: help@cicert.com]
Posted At: Thursday, January 24, 2013 8:08 AM
Posted To: CICBCC Archive
Conversation: CIC Exam Results for First Last
Subject: CIC Exam Results for First Last

Candidate: First, Middle Initial, Last
Candidate ID: ZZ-99999
Date: 01/24/2013
Site: Site Name
Exam Location: City State Zip

We regret to inform you that you have NOT passed your Medium Practical. Your overall score is 65 and
the passing score is 70.
To support your efforts to pass the test in the future, please use this information and the resources
provided in the Candidate Handbook and at www.CICcert.com to improve your performance. Additional
crane operation practice and instruction may be helpful. This exam measures the following content areas.

Content Areas % of Test

Ability to Control a Load 50
Accuracy and Depth Perception 30
Hand Signals 16
Crane Safety 4

The first two content areas are also measured in terms of time to complete. The less time it takes to
complete the challenges the better your score. If you feel that you moved swiftly through the challenges,
then you may want to improve your control of the crane. If you feel that you had good control of the crane
and load on the challenges, then you may want to work being able to complete the challenges in less time.



2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
28
The following crane was used in this examination.

Crane Type: Telescoping Boom 21- 75 Tons
Manufacturer: Altec
Model: AC-38
Max Capacity (tons): 38
Boom Length: 103
Cab Type: Rotating

CIC will send your Crane Operator Certification Card within two weeks of completing all requirements.
If you need to check whether you have fulfilled all requirements you can do one of the following:
If you registered yourself, go directly to www.CICert.com and login using the username and
password you set up at the time of registration.
If someone else registered you, ask them to check www.CICert.com.

Below is a status of your certification. CIC will send your certification card within two weeks of
completing all requirements.

Status Requirement
Completed Provide payment
Completed Provide photo
Completed Meet age requirement
Completed Sign CIC Medical Verification Form
Completed Sign the Ethics Policy
Completed Sign Confidentiality Form
Completed Sign Exam Security Form
Completed Pass General Knowledge exam
Completed Pass Telescoping Boom Under 21 Tons Exam
Completed Pass Telescoping Boom 21-75 Tons Exam
Failed Pass Medium - Telescoping 21-75 Tons Practical

If you have questions go to www.CICert.com, see the CIC Candidate Handbook, email CIC at
help@cicert.com, or call 770.783.9262.
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
29
Eligibility Requirement Policies
Medical Verification Form

Carefully read the ASME B30.5-3.1.2 physical requirements listed below.

1. I have a vision of at least 20/30 Snellen in one eye and 20/50 in the other, with or without
corrective lenses.
2. I have the ability to distinguish colors, regardless of position, if color differentiation is
required.
3. I have adequate hearing to meet operational demands, with or without a hearing aid.
4. I have sufficient strength, endurance, agility, coordination, and speed of reaction to meet
crane operation demands.
5. I have normal depth perception, field of vision, reaction time, manual dexterity,
coordination, and no tendencies to dizziness or similar undesirable characteristics.
6. I have negative results for a substance abuse test. The level of testing determined by the
standard practice for the industry where the operator is employed and confirmed by a
recognized laboratory service.
7. I have no physical defects or emotional instability that could render a hazard to myself or
others, or which, in the opinion of the examiner, could interfere with the operators
performance. If evidence of this nature is found, it may be sufficient cause for
disqualification.
8. I am not subject to seizures or loss of physical control; such evidence shall be sufficient
reason for disqualification. Specialized medical tests may be required to determine these
conditions.


If you do NOT meet any of the eight (8) requirements listed above, but believe that failure to
meet the qualification will not affect your ability to operate cranes:

Select B below
Get a copy of the Physicians Medical Verification Form from CIC
Have it completed by the appropriate physician and returned to CIC
Check A OR B.
A. Passed Physical - By checking this box and signing below, I state that I have passed a
physical exam by a licensed physician within the last three (3) years that affirms my
compliance with the ASME B30.5-3.1.2 (a) medical requirements, and confirm that the
above eight (8) statements are true at this time. Furthermore, I swear that I will have a
physical at least every three (3) years during the period of my CIC certification and if I
do not meet any of the ASME B30.5-3.1.2 requirements that I will stop operating
cranes and notify CIC immediately.
OR
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
30
B. Did Not Pass Physical - By checking this box and signing below, I state that I have not
met the ASME B30.5-3.1.2 (a) medical requirements. I am aware that I must provide a
Physicians Medical Verification form in order to be considered for Crane Operator
Certification. I am also aware that providing a Physicians Medical Verification form
does not guarantee that I will meet Medical Verification Policy requirements for
certification.

Signature: ____________________________ Date: _______ Candidate ID ____________


Note: CIC will make reasonable accommodations in accordance with ADA guidelines and
limits. Read and complete the Request for Accommodations form in the appendix, if needed.
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
31
Code of Ethics Policy
Code of Ethics Agreement

I agree to uphold a Code of Ethics that includes the following:

1. Using my knowledge and skill to accomplish my work in the manner that best safeguards
myself, co-workers, employers, the public and the workplace
2. Being honest with employers, the public and co-workers and not willingly misleading
anyone with regard to work experience, skill, experience or capability in operating a
crane or the status of certification
3. Promoting competence and prestige of the craning industry by following applicable
OSHA Regulations, ASME Standards and Operating Guidelines provided by crane
manufacturers to operate cranes safely and efficiently
4. Working with integrity and without bias regarding race, color, creed, religion, age,
gender, national origin, physical ability or ethnicity

Abiding by the Substance Abuse Policy including: Never reporting to work under the
influence of alcohol, an illegal drug or substance
Never using alcohol or illegal drugs while at work or on any work/job site
Never working while under the influence of alcohol or an illegal drug or substance
Never engaging in the unlawful manufacture, distribution, sale, or possession of
illegal drugs in the workplace
Never abusing prescription drugs
Never operating cranes if taking a prescription drug, if the label, or attending
physician, recommends not driving or operating machinery. However, I may operate
a crane and take the prescribed medication without an adverse effect on maintaining
certification, when, and if, an attending physician advises that the drug or substance
will not adversely affect my ability to safely perform duties as a crane operator.

For purposes of the Substance Abuse Policy, under the influence means the
detectable presence of any drug or substance in the operators body that impairs the
operators ability to operate the crane safely.

5. Reporting safety and other violations of the Code of Ethics to appropriate personnel
within their organization.

By signing below, I acknowledge that I have read and agree to comply with the previous six (6)
statements.

Signature: ________________________________ Date: _______ Candidate ID __________
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
32
Substance Abuse Policy

Operators seeking certification who sign the Code of Ethics Policy also agree to avoid substance
abuse. In doing so, operators agree to the following:

Never using alcohol or illegal drugs while at work or on any work/job site
Never working while under the influence of alcohol or an illegal drug or substance
Never engaging in the unlawful manufacture, distribution, sale, or possession of illegal
drugs in the workplace
Never abusing prescription drugs
Never operating cranes if taking a prescription drug, if the label, or attending physician,
recommends not driving or operating machinery. However, operators may operate a
crane and take the prescribed medication without an adverse effect on maintaining
certification, when, and if, an attending physician advises that the drug or substance will
not adversely affect my ability to safely perform duties as a crane operator.

For purposes of the Substance Abuse Policy, under the influence means the detectable
presence of any drug or substance in the operators body that impairs the operators ability to
operate the crane safely.

Violation of the Substance Abuse Policy may result in disciplinary action up to and including
revoking the operator's certification. Operators should expect their certification to be suspended
or revoked for engaging in the unlawful or unauthorized manufacture, distribution, sale, use or
possession of illegal drugs and use of alcohol in the workplace.

At the sole discretion of the Ethics Committee, an operators certification that was revoked due
to violation of the Substance Abuse Policy may be reinstated under certain conditions.
Conditions for reinstatement include, but are not limited to, the following:

Proof of participation in and successful completion of a treatment, counseling or
rehabilitation substance abuse program that is professionally run and operated
No other incidents of Substance Abuse Policy violations
Taking the General Knowledge, Supplemental and Practical Exams for new
certification(s).


2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
33
Disciplinary Policy

Grounds for disciplinary action may include, but are not limited to the following:
Misrepresentation of any information provided to CIC or its representatives
1. Non-compliance with medical requirements
2. Non-compliance with Code of Ethics
3. Non-compliance with Substance Abuse Policy
4. Any infringement of exam security.
Disciplinary action may include one or more of the following: reprimand, revocation of
certification or potentially civil sanctions. In the event that disciplinary action is taken or decided
upon by the Ethics Committee, an operator may appeal the decision to the Governing Committee
within 30 days of written notification of the decision.
A written appeal must be sent by traceable courier or certified mail, return receipt requested, to
the Executive Director, at the following address. Specific grounds as to why the appeal should be
considered must be stated.
Debbie Dickinson, Executive Director
Crane Institute of America Certification, Inc.
P.O. Box 2049
Villa Rica, GA 30180

For complete appeals process see Appeals Policies and Procedures.

2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
34
Appeals Policy and Procedures
Appealing Eligibility Determination or Certification Status

Candidates may question their eligibility determination or certification status by writing or
emailing the CIC Executive Director who will provide additional explanation. If desired, the
Candidate or the Director may refer the matter to the Governing Committee for review and
reconsideration, as appropriate. The Governing Committee will make a final determination
within thirty (30) day or receipt of the request and provide that decision in writing to the
Candidate.
Request for Scoring Review

Multiple safeguards are in place to prevent scoring errors. Candidates who do not pass an exam
may request that their exam(s) be reviewed and re-scored by completing an online form titled
Request for Exam Score Review. Requests must be submitted within ninety (90) days of the
original result date and a re-scoring fee of $50 per exam requested will be applied for scoring
review
Disciplinary Appeal

An operator may appeal a disciplinary decision by the Ethics Committee to the Governing
Committee within thirty (30) days of written notification of the decision.
A written appeal must be sent by traceable courier or
certified mail, return receipt requested, to the Governing
Committee c/o the Executive Director Specific grounds
as to why the appeal should be considered must be
stated.
Candidates may appeal to the Governing Committee if
they are in disagreement with how a policy is enforced
in their individual case. The Governing Committee shall
only overrule the Ethics Committees recommendations
and conclusions in the event of the following:
The Code of Ethics was incorrectly applied
The findings of facts by the Ethics Committee were clearly erroneous, arbitrary or
capricious and/or disproportionate to the facts surrounding the violation
The disciplinary sanctions imposed by Ethics Committee were grossly disproportionate to
the facts surrounding the violation
New information, relevant and not available at the time of the original decision, is
provided
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
35
In the event that an appeal is timely and properly prepared, the Governing Committee shall
constitute and serve as an Appeals Panel and shall notify the operator of the date and location of
the appeal hearing. The appeal hearing will be scheduled as soon as possible after receipt of the
notification of appeal. The hearing shall be conducted at the Crane Institute Certification
Headquarters or another location designated by the Governing Committee. The operator is
responsible for their expenses. The operator has the right to have representation at the hearing
but in no event will counsel be allowed to provide testimony in lieu of, or on behalf of, the
operator.
The hearing is closed to third parties with the exception of witnesses, experts, consultants and
legal counsel. The Governing Committee will consider all evidence provided, including the basis
for the original decision reached by the Ethics Committee.
Ethics Committee
Alleged ethics violations are reviewed by a three member panel of the Ethic Committee. Appeals
are heard by the Governing Committee
Name Expertise Company
Dave McElrath Insurance for Commercial
Crane Accounts
McElrath & Parrish
Anthony (Tony) D. Brown Retired OSHA Crane Work Consultant
Paul Zorich Retired, ASME B30 Main,
Operating Engineer
RPZ International
Bill Schofield* Schofield Consulting, Inc. Crane Operations Consultant
* Alternate
Executive Director Address:
Debbie Dickinson, Executive Director
Crane Institute of America Certification, Inc.
P.O. Box 2049
Villa Rica, GA 30180
Email: ddickinson@cicert.com

2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
36
Content Outline for Written Exams
General Knowledge Exam

The General Knowledge Exam tests the knowledge of the candidate in the following areas:

Site Evaluation & Crane Setup 25%
Technical Information 25%
Load Charts 25%
Crane Operation 25%

The exam candidate should be familiar with the following:

Site Evaluation & Crane Setup

1. Roles and responsibilities of all persons involved with the lift
2. Factors that impact the lift such as tail swing, load path and clearances
3. Impact of various weather conditions
4. How to deal with unstable ground and setup on soft surfaces
5. Hazards such as overhead obstructions, power lines and underground hazards
6. Standards and guidelines regarding various risks and hazards
7. ASME standards and OSHA regulations
8. Requirements of crane setup such as radii, clearances, crane dimensions and load
dimensions
9. Crane setup procedures such as use of outriggers, lifting on rubber and leveling the
crane
10. Site requirements for blocking

Technical Information

11. Crane inspection procedures
12. Crane components including the following:

o Engine, air, electrical & hydraulic systems
o Chassis & running gear components
o Outriggers and counterweights
o Boom components
o Hoisting systems
o Operating controls
o Operational aids

13. Basic load rigging procedures
14. Knowledge of sling and hardware capacity
15. Impact of deformities in slings and hardware

2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
37
Load Charts

16. Using/Interpreting capacity charts
17. Determining lifting capacity, including the following:

o Configuration of crane mounting
o Areas of operation for different types of mobile cranes
o Boom length
o Load radius
o Boom angle
o Gross capacity
o Capacity deductions
o Net capacity
o Parts of line

18. Conditions that reduce capacities, including the following:

o Crane not to specification
o Crane condition
o Crane level
o Wind
o Side loading
o Increase in load radius
o Dynamic loading
o Shock loading
o Eccentric reeving
o Duty cycle operations

Crane Operation

19. How to enter and exit the cab of the crane in a safe manner
20. Procedures for setup and usage of operational aids
21. Hand signals or voice signals used to direct crane operator
22. Handling loads out of operators sight (operating in the blind)
23. How to handle loads submerged in water
24. How to move loads from an elevated position
25. Duty cycle considerations (i.e., steel erection, concrete bucket operations)
26. Traveling the crane
27. Heavy lift operations, procedures and types of heavy lift attachments
28. Attachments for luffing jibs
29. Hoisting procedures and personnel hoisting equipment
30. Procedures for securing the crane under standard and emergency conditions.
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
38
Supplemental Exams

The Supplemental Exams test the candidates knowledge with respect to the following cranes:

Small Telescoping Boom, Under 21 Tons
Medium Telescoping Boom, 21 75 Tons
Large Telescoping Boom Over 75 Tons, 75-300 and 300+
Lattice Boom Carrier, 1-350 Tons and over 350 tons
Lattice Boom Crawler, 1-350 Tons and over 350 tons

Supplemental Exams cover the following areas:

Site Evaluation & Crane Setup 5%
Technical Information 15%
Load Charts 40%
Crane Operation 40%

The exam candidate should be familiar with the following pertaining to the particular crane type
for the certification requested:

Site Evaluation & Crane Setup

1. Factors that impact the lift such as tail swing, load path and clearances for a particular
crane type
2. How to deal with unstable ground and setup on soft surfaces
3. Standards and guidelines regarding various risks and hazards
4. ASME standards, OSHA regulations and manufacturers guidelines regarding various
risks, hazards and crane setup
5. Requirements of crane setup such as radii, clearances, crane dimensions and load
dimensions
6. Crane setup procedures such as use of outriggers, lifting on rubber and leveling the
crane
7. Site requirements for blocking

Technical Information

8. Crane components including the following:
o Engine, air, electrical & hydraulic systems
o Chassis & running gear components
o Outriggers and counterweights
o Boom components
o Hoisting systems
o Operating controls
o Operational aids
9. Basic load rigging procedures
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
39
10. Knowledge of sling and hardware capacity
11. Impact of deformities in slings and hardware

Load Charts

12. Using/Interpreting capacity charts
13. Calculating lifting capacity, including the following:

o Configuration of crane mounting
o Areas of operation for different types of mobile cranes
o Boom length
o Load radius
o Boom angle
o Gross capacity
o Capacity deductions
o Net capacity
o Parts of line

14. Conditions that reduce capacities, including the following:

o Crane not to specification
o Crane condition
o Crane level
o Wind
o Side loading
o Increase in load radius
o Dynamic loading
o Shock loading
o Eccentric reeving
o Duty cycle operations

Crane Operation

15. Procedures for setup and usage of operational aids
16. Power flows and power transmission for lattice boom cranes
17. Basic hydraulic systems for telescoping boom cranes
18. Characteristics of Rough Terrain cranes and All Terrain cranes
19. Characteristics of All Terrain cranes such as maneuverability and setup
20. Duty cycle considerations (i.e., steel erection, concrete bucket operations)
21. Traveling the crane
22. Heavy lift operations, procedures and types of heavy lift attachments
23. Attachments for luffing jibs
24. Hoisting procedures and personnel hoisting equipment
25. Procedures for securing the crane under standard and emergency conditions.

2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
40
Sample Exam Questions

The following sample questions are representative of the type of questions you will encounter on
the CIC written exams:


1. What is the proper procedure when raising long loads from a horizontal position to a
vertical position?

a. Lift loads away from the crane.
b. Lift loads toward the crane.
c. Long loads cannot be lifted.
d. There is no correct procedure.

2. Boom trucks normally do not have capacities in which operating area?

a. over the side
b. over the front
c. over the rear
d. Capacity in any operating area is never restricted.

3. If the extension and jib are removed from the crane, what is the deduction?

a. There is no deduction.
b. 640 lbs.
c. 1,063 lbs.
d. 9,396 lbs.

4. What action can cause the lattice boom to topple backwards?

a. Stopping the boom suddenly while booming down
b. Starting a swing suddenly at a low boom angle
c. Swinging from the downhill side to the uphill side
d. No action will cause the boom to topple backwards.

5. Lifting over the front of a truck crane is not usually allowed unless a front stabilizer
is used.

a. True
b. False

2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
41
References for Exam Questions

American Society of Mechanical Engineers. B30.5 - MOBILE AND LOCOMOTIVE CRANES.
Publisher: American Society of Mechanical Engineers (ASME).
American Society of Mechanical Engineers P.O. Box 2300Fairfield, NJ 07007-2300
800-843-2763 (U.S/Canada) Fax: 973-882-1717
www@asme.org

American Society of Mechanical Engineers. B30.23 - PERSONNEL LIFTING SYSTEMS.
Publisher: American Society of Mechanical Engineers (ASME).
American Society of Mechanical Engineers
P.O. Box 2300
Fairfield, NJ 07007-2300
800-843-2763 (U.S/Canada)Fax: 973-882-1717
www@asme.org
Campbell, Douglas. MOBILE CRANING TODAY. Publisher: Operating Engineers Training
Institute of Ontario (OETIO).
Operating Engineers Training Institute of Ontario (OETIO)
2245 Speers Rd.
Oakville, Ontario
Canada L6L 6X8
(905) 469-9299 or 1-877-793-4863
www.oetio.com
Dickie, Donald & Campbell, Douglas. MOBILE CRANE MANUAL. Publisher: Construction
Safety Association of Ontario.
Construction Safety Association of Ontario
21 Voyager Court South
Etobicoke, Ontario M9W 5M7 Canada
Phone: 800-781-2726; Fax: 416-674-8866
www.csao.org
Dickie, Donald. HOISTING AND RIGGING SAFETY MANUAL. Publisher: Construction
Safety Association of Ontario.
Construction Safety Association of Ontario
21 Voyager Court South
Etobicoke, Ontario M9W 5M7 Canada
Phone: 800-781-2726; Fax: 416-674-8866
www.csao.org
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
42
Garby, Ronald. IPT'S CRANE AND RIGGING HANDBOOK. Publisher: IPT Publishing and
Training Ltd.
IPT Publishing and Training Ltd.
P.O. Box 9590
Edmonton, Alberta, T6E 5X2 Canada
Phone: 780-962-4548; Fax: 780-962-4819
www.iptbooks.com

Headley, James. MOBILE CRANES. Publisher: Crane Institute of America Publishing &
Products, Inc.

Crane Institute of America
3880 St. Johns Parkway
Sanford, Florida 32771
Phone: 800-832-2726
www.craneinstitute.com

Headley, James. RIGGING. Publisher: Crane Institute of America Publishing & Products, Inc.
Crane Institute of America
3880 St. Johns Parkway
Sanford, Florida 32771
Phone: 800-832-2726
www.craneinstitute.com

Occupational Health and Safety Administration (OSHA). PART 1926.550 - CRANES AND
DERRICKS. Publisher: US DEPT. OF LABOR.

U.S. Department of Labor
Occupational Safety & Health Administration
200 Constitution Avenue
Washington, D.C. 20210
1-800-321-OSHA (6742)
www.osha.gov

Occupational Health and Safety Administration (OSHA). PART 1910.180 - CRAWLER
LOCOMOTIVE AND TRUCK CRANES. Publisher: US DEPT. OF LABOR.
U.S. Department of Labor
Occupational Safety & Health Administration
200 Constitution Avenue
Washington, D.C. 20210
1-800-321-OSHA (6742)
www.osha.gov
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
43
Content Outline for Practical Exam
Skills Tested Crane Types

The Practical Exam measures the basic skills needed to safely operate a crane in a controlled
fashion. It does not indicate the ability to operate any crane in any situation.

Practical Exams may be conducted using a crane capable of achieving the specified boom length.
The primary concern is that the crane has the appropriate boom length for a typical crane of that
type.

The practical exam measures the following skills:

Operating controls to raise and lower the load
Operating controls to swing boom
Operating controls to raise and lower the boom
Controlling the load
Picking and carrying load
Communicating with signaler
Securing the crane
Scoring

Scoring takes into consideration control, time to complete tasks, and knowledge required while
operating a crane. The particular tasks measured and the proportions of the exam they comprise
are as follows:

Accuracy and depth perception 35%
Hand signals 16%
Ability to control a load 50%
Securing the crane 4%

Some challenges are timed. The less time it takes to complete the timed challenges the better
your score.

Reporting

Practical Exams are scored on a straight Pass/Fail basis by 4ROI. The examiner will not be able
to provide feedback on your performance. However, your result will be sent to you via email
within 10 days of completing the exam
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44
Exam Check-in

When the candidate arrives for the Practical Exam, the examiner will do the following:

Introduce himself
Check the candidates government issued ID to verify candidate is person registered for
exam
Verify that the candidate has appropriate PPE (Personal Safety Equipment such as hard
hat, hard sole shoes/boots and any PPE specified by a particular exam site)
Give the candidate needed materials (forms to sign, instructions, etc.).

Candidates wait in a waiting area until called to the exam site.

In this waiting area, candidates are provided a minimum of 10 minutes with the following:

Full copy of the crane user manual, OEM specs, and load chart for crane used
Practical Exam Course Layout
Task Description.

When the examiner is ready for the candidate, the candidate is:

Escorted to the exam site
Given 15 minutes to become familiar with the crane
Read instructions and provide clarity as needed.

Description of Challenge
Crane Familiarization

You will be given 15 minutes to familiarize yourself with the crane used for the exam.
You may view any component of the crane or operate the crane to obtain the feel of its
operation, with the following exceptions:

o Do not travel the crane or adjust outriggers, if any.
o Do not telescope the boom.

The brakes and LMI are set according to OEM standards.
At the end of the familiarization period, you will be asked to sign your examination form
and indicate whether the crane is operating satisfactorily and you wish to take your exam.
If you are not ready to take the exam at the end of the 15-minute time, the exam will be
cancelled and you will not pass.

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Challenge One Measures Accuracy and Depth Perception

The first task requires you to place the headache ball into a 55-gallon drum marked
with a 1.

This is a timed task.
The task is to move the headache ball from the Start Point and place the entire headache
ball to the wedge socket, under control, into drum 1.
You do not want to hit or move any part of the course with any part of the hook or ball.

The second task is similar, requiring you to place the headache ball into a different drum
marked with a 2.

This is also a timed task.
The task is to move the headache ball from Drum 1 and to place the entire headache ball
to the wedge socket, under control, into Drum 2.
You do not want to hit or move any part of the course with any part of the hook or ball.


Challenge Two Measures Hand-Signals

This task requires you to follow the examiners hand signals. You will be given 12 hand signals,
and you are required follow them while keeping the headache ball under control at all times.


Challenge Three Measures the Ability to Control a Load

This task requires you to pick-up a load and move it through an obstacle course in a specified
pattern and place it in a designated spot.

This is a timed activity.
The load must be controlled in terms of height off the ground and clearance of obstacles.
To finish, the load needs to be placed at the designated spot.







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Safety

A candidate will be automatically disqualified if, at the judgment of the examiner, the candidate
operates the crane in an unsafe manner during familiarization or the exam. Examples of unsafe
operation include the following:

Two blocking the crane
Hit crane with any part of the load
Uncontrolled or reckless operation
Action dangerous to personnel or equipment.

Exam Delays Due to Weather or Equipment Problems

If the anemometer indicates that wind speeds exceed 20 mph immediately before or during a
Practical Exam, the examiner delays the exam until wind speeds are below 20 mph.

Exams may not start until 30 minutes past official local sunrise at the exam location. Exam steps
must be completed 30 minutes prior to official local sunset.

Exams will not start, or will immediately stop, if thunder is heard within 30 seconds of lightning.
In the event of a thunderstorm, exams may start, or resume, a minimum of 30 minutes after the
last audible thunder.

Exams will not start, or will immediately stop, if precipitation is strong enough to obstruct the
candidates ability to see all materials within the course.

If any weather conditions require the examiner to stop the exam before the candidate completes
it but the exam can be completed on the same day, the examiner

Restarts the candidate at the beginning of the task that was in-progress when the
examiner stopped the exam
Allows the candidate the same amount of time, 15 minutes, to become familiar again with
the crane and tasks before restarting the exam.

If weather conditions dictate that the candidate will not be able to start or safely complete the
exam on the day registered, the candidate and Exam Site Coordinator reschedule the exam at the
earliest convenience at no additional fee. If the Exam Site Coordinator cannot reasonably
accommodate the candidate, the coordinator must contact CIC. At that point, the candidate may
reschedule a new exam on the CIC web site with no additional fee. On the new exam day, the
candidate will start the testing process from the beginning.
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Security Procedures
Candidate Security
Security procedures are mandatory to preserve and protect personal civil rights, business
property rights, and the public trust. Candidates must bring the confirmation email that confirms
the candidates exam date, location, and Candidate ID on the day of the exam, In addition, the
candidate must provide required identification and meet the requirements for Eligibility for
Certification
Exam Security
Candidates should not bring, or expect to store, bags and personal items not permitted in the
exam area. Items not permitted include cameras, scan or transmitting equipment, cell phones,
pagers, beepers, books and paper.

Candidates may not use or bring their own calculators to the exam area. Crane Institute
Certification provides calculators that perform only basic math functions and are used only for
supplemental exams. Since other types of calculators may pose a security risk, only the
calculators provided, at no charge, by Crane Institute Certification are permissible.

Candidates are required to sign the Exam Security Agreement before taking any Written Exam.










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48



Exam Security Agreement
As a candidate taking a CIC Certification Exam, I, the undersigned, accept responsibility for
maintaining the strict confidentiality of all examination-related materials.
I will NOT:
Destroy or deface any exam materials
Take exam materials from the exam room
Make copies, photographs, or notes of exam questions
Discuss, reproduce or communicate exam questions in any form to any other person or
entity before, during or after the exam
Use any unauthorized notes or aids during the exam
Cheat in any way, including receiving or giving assistance or copying from another
persons exam materials
I have read and understand the terms of this CIC Exam Security Agreement. My signature below
signifies that I agree to the terms of this agreement without reservation. I understand also that
any violation of this agreement may result in disqualification of my exam(s), revocation of my
CIC Certification and civil action.

Signature: ________________________________ Date: _______ Candidate ID _____________
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49
Recertification Policy
The Scheme Committee of CIC determined that mobile crane operators recertify every five
years. CIC welcomes and offers NCCA accredited recertification to individuals who have valid
certifications. Operators seeking recertification must meet all recertification requirements in the
12 months before the expiration of their current certification. In the case of extenuating
circumstances, an individual can apply for an Extension of Recertification Timeframe to
complete their recertification requirements. Recertification is valid for five (5) years from the
original date of certification, per OSHA regulation 1926.1427
http://www.osha.gov/doc/cranesreg.pdf The operators certificate must state the type/capacity
of equipment for which the operator is certified. (3) A certification issued under this option is
portable and meets the requirements of paragraph (a)(2) of this section. (4) A certification
issued under this paragraph is valid for 5 years.
Candidates with a login, click here to register and purchase Recertification Exams. Candidates who
do not have a CIC login may create a login or contact CIC Customer Service to assistance at
770.783.9262 or email at help@CICert.com
Recertification requirements include the following:
CIC Certified Operators Individuals who are already CIC certified and wish to recertify
must:
Pass a 50-question Recertification Exam for each crane type and capacity for which
recertification is needed.
Verify ongoing ability to meet medical requirements
Comply with the Code of Ethics and Substance Abuse Policies.
(These forms are emailed to candidate from CIC Customer Service and also provided at testing).
CIC does not grandfather certification of operators based on experience due to OSHA and
NCCA prohibitions. However, an Operator will not be required to take the Practical Exam if:
Operators employer(s) completes and signs an Hours Verification Form to verify 1,000+ hours of
crane operation within a five-year period immediately preceding the request for recertification.
The Hours of Verification form must be sent to CIC Customer Service at help@CICert.com at
least one week prior to the candidates scheduled exam.
1,000+ hours of operation must be on cranes comparable, or higher, type and capacity to the
recertification the candidate requests; hours of operation are defined as hours spent as the
Designated Operator.
For example, if the operators employer(s) shows that an operator ran cranes 21 tons or less, the
recertification will be for cranes 21 tons or less. In this example, the operator is not eligible for
recertification on a crane over 21 tons.
CIC Certified Operators who wish to recertify, but do not have at least 1,000 hours as a
Designated Operator must pass a Practical Exam for the crane type and capacity that they wish to
be recertified for in addition to the requirements listed above.
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50
At the time of recertification, candidates must submit a new photograph for the new Certified
Crane Operator Card. Digital photos can be emailed to help@CICert.com. CIC will make an
electronic copy of the photograph and keep a copy in case the operator needs a replacement
card. Actual photographs may be mailed to CIC at P.O. Box 2049, Villa Rica, Georgia
30180. There is a $12.50 charge for CIC to make an electronic copy of the actual photograph.
Operators who recertify earlier than one year before their certification expires earn a new
certification date that extends five years from the date of the new certification.
Recertification candidates may register online for the most convenient location and time to take
applicable exams. New employers or the same employer at the time of initial certification may
also have a Test Coordinator register and purchase recertification exams for eligible operators.
If a candidate fails to pass exams in the first two (2) attempts, CIC recommends waiting at least
30 days before making a third attempt. In this case, the operator would likely benefit from using
the wait-period time to study or train more. Candidates whose certification expires prior to
passing re-certification exam(s) must take and pass the General Knowledge, applicable
Supplemental Exam(s) and Practical Exam for a new certification.
Multiple Certifications
Operators may add additional certifications at the time of recertification by taking additional
Supplemental Exams and the Practical Exam (as needed) for a new certification.
Non-CIC Certified Operators Individuals who have not previously been certified with CIC,
but wish to recertify through CIC must:
Complete the Document of Pre-Existing Certifications and email to help@CICert.com at
least one week prior to candidates scheduled exam.
Provide a copy (front and back) of their current certification card.
Comply with and sign the Code of Ethics and Substance Abuse Policies
Meet medical requirements
Pass a 50-question Recertification Exam for each crane type and capacity for which
recertification is needed.
(These forms are emailed to candidate from CIC Customer Service and also provided at testing).
CIC does not grandfather certification of operators based on experience due to OSHA and
NCCA prohibitions. However, a Non-CIC Operator will not be required to take the Practical
Exam if:
Operators employer(s) completes and signs an Hours Verification Form to verify 1,000+
hours of crane operation within a five-year period immediately preceding the request for
recertification.The Hours of Verification form must be sent to CIC Customer Service at
help@CICert.com at least one week prior to the candidates scheduled exam.
1,000+ hours of operation must be on cranes comparable, or higher, type and capacity to
the recertification the candidate requests; hours of operation are defined as hours spent as
the Designated Operator.
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51
For example, if the operators employer(s) shows that an operator ran cranes 21 tons or less, the
recertification will be for cranes 21 tons or less. In this example, the operator is not eligible for
recertification on a crane over 21 tons.
Non-CIC Certified Operators who wish to recertify, but do not have at least 1,000 hours as a
Designated Operator must pass a Practical Exam for the crane type and capacity that they wish to
be recertified for in addition to the requirements listed above.
Operators who recertify earlier than one year before their certification expires earn a new
certification date that extends five years from the date of the new certification.
Expired Certifications
Operators with expired certification(s) must pass the General Knowledge Exam, applicable
Supplemental Exams and Practical Exam for a new certification. If no other restrictions apply
(ex: Suspended drivers license, disciplinary action) operators with expired certifications may
qualify for a new certification. This applies to both CIC and Non-CIC Operators.
Recertification Notification
CIC will attempt to notify operators when their CIC certification is within twelve months of
expiration based on the most current contact information available. CIC strongly encourages
operators to update their address, email, phone number and other information on file at CIC so
they will receive timely reminders for recertification.


























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52
Appendix

Use the following forms to request special accommodations or extensions. Complete and submit
the form before registering for exams. Completing the form and returning it to CIC does not
guarantee that the accommodation will be made, however, CIC will attempt to accommodate
legitimate requests.

An individual may request an accommodation based on a medical disability or per the OSHA
ruling (PART 1926.1427). If the accommodation requires reading the exam to the candidate,
there will be an additional reading charge of $25 per hour, per candidate. Arrangements for other
accommodations will be charged as needed. (See Note)*

Crane Institute Certification will not grant any accommodation that limits its ability to measure
the ability of an individual to safely operate a crane as defined by the ASME Regulation for
Mobile and Locomotive Cranes, B30.5-2004.

Name

Address

City, State, Zip

Phone
(h)

(w)

(c)
Email

CIC PIN#



Examinations for which you are seeking accommodations (please check all that apply):

General Knowledge Written

Telescoping Boom
Small Telescoping Boom, Under 21 Tons Written Practical
Medium Telescoping Boom, 21-75 Tons Written Practical
Large Telescoping Boom, Over 75 Tons Written Practical

Lattice Boom
Small Crawler/Truck, 1-300 Tons Written Practical
Large Crawler/Truck, Over 300 Tons Written Practical

Rigger
Qualified Signalperson & Rigger Written Practical




2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
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Please give the name of the official medical diagnosis for the disability for which you are
requesting an accommodation and the year in which it was first diagnosed.






When was the last time you received an evaluation for your disability?




Please send documentation of the initial diagnosis and most recent evaluation to CIC with this
form.


Please list and describe the specific accommodations you are requesting:











I attest that the information I have provided above is accurate and true to the best of my
knowledge. I authorize Crane Institute Certification to use the information I have provided in
order to determine the eligibility of my request only. I understand and authorize Crane Institute
Certification to verify the accuracy of the information I have submitted. By signing, I
understand that if the information I have provided is discovered to be false or is a
misrepresentation of a medical condition, then my request for an accommodation will not be
granted.

Signature: _________________________________ Date:_______________




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OSHA Accommodation Regulation
To meet the intent of OSHA, for any accommodation granted, CIC will read the General
Knowledge Exam aloud to the candidate. However, the supplemental exams must be taken in the
standard way to demonstrate literacy relevant to the work and the ability to use the type of
written manufacturer procedures applicable to the class/type of equipment for which the
candidate is seeking certification.
The OSHA ruling states:

Subpart CCCranes and Derricks in Construction 1926.1427 Operator qualification and
certification

(h) Language and Literacy Requirements.
(1) Tests under this section may be administered verbally, with answers given verbally, where
the operator candidate:
(i) Passes a written demonstration of literacy relevant to the work.
(ii) Demonstrates the ability to use the type of written manufacturer procedures applicable to the
class/type of equipment for which the candidate is seeking certification.
See Occupational Health and Safety Administration (OSHA). PART 1926.1427 - CRANES
AND DERRICKS: Language and Literacy Requirements. Publisher: US DEPT. OF LABOR. 1-
800-321-OSHA (6742). www.osha.gov


Extension Request Form

Crane Institute Certification (CIC) allows 12 months from the time the candidate passes the
written exam to take and pass the associated Practical Exam or vice versa. Extensions beyond 12
months may be granted case-by-case in extreme situations. Examples of an approved extension
are a military person called to a long-term, oversees tour of duty or a documented long-term
illness or injury. Typically, if an extension is granted, the maximum allowed extension is 12
months.

To request an extension, complete Sections 1 and 2 of the form below and submit it, along with
any required documentation, to CIC. CIC will advise you of its decision regarding your request
for extension within 2 weeks of receiving the request.

Submit the following form and any required documentation to:

Crane Institute Certification
Customer Service
P.O. Box 2049
Villa Rica, GA 30180
770.783.9262
2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
55
866.702.9820 Fax


Section 1 (Please Print)


Name

Candidate ID #

Address

City

State

Zip

Phone

Email

Verification Statement
Under penalty of perjury, I affirm that all statements I made in this Request for Extension,
and those in any required documentation, are accurate to the best of my knowledge.

Candidate Signature

Date


2008-2013 Crane Institute of America Certification, Inc. Updated 11.24.2013
56
Section 2

State the circumstance for your request. List the type of the supporting documentation you are
providing and include supporting documents when submitting this form. This complete form
and appropriate documentation are required. CIC does not process requests without this
completed form and supporting documentation.

Reason for Request

Documentation Required
Called to Military Service Official notice from military unit stating date notified and
location and date required to report to active duty

Illness or Injury (Personal or
Family)
Physician statement containing time period unable to work

Other (Please explain fully below.)







Date you anticipate being able to take Practical Exam: ____________________________

Request for Extension Form (CIC Completes this section)


Date Received By


Date of Response


By



Section 3

The preceding request for an extension was

Approved Denied

Further Explanation:

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