Transferable Skills

Human Relations Skills

Sensitivity to others
Treating people fairly
Listening intently
Communicating warmth
Establishing rapport
Understanding human behavior
Empathy
Tactfulness
Cooperative team member
Avoiding stereotyping people
Feeling comfortable with
different kinds of people
Fun person to work with
Treating others as euals
!ealing effectively with
conflict
"elping clarify
misunderstandings
Creating an environment of
social interaction
Helping Skills
"elping people
#atient with difficult people
$esponsive to people%s feelings
and needs
Counseling&Empowering
Encouraging people
Assisting people in making
decisions
Enhancing people%s self'esteem
(orking effectively with those
often ignored or considered
undesirable
Letting people know you really
care about them
#eople sense you feel what
they%re feeling
"elping people help themselves
Encouraging others to e)pand
and grow
Facilitating self'assessment and
personal development
Training/Instructing Skills
*nstilling the love of a sub+ect
#erceptively answering
uestions
E)plaining difficult ideas and
concepts
Creating a stimulating learning
environment
Enabling self'discover
Encouraging creativity
Effectively using behavior
modification
Teaching at the student%s or
group%s level
Training people at work
!eveloping training materials
that enhance and speed up
learning
,eeping classes interesting
#resenting interesting lectures
Creating the sense of being part
of a caring group
Assessing learning styles of
individuals and tailoring
training
#resenting written or spoken
information in a logical step'
by'step fashion that builds a
solid foundation for future
learning
Sensing when people aren%t
-getting. it
/eing able to rephrase points so
people -get. it
0uickly establishing rapport
with a group
!eveloping and effectively
using audio'visual aids
1aintaining productive group
discussions
Leadership Skills
Leader
1otivating&*nspiring people
2etting elected&getting selected
as a group leader
#eople believe in you&trust you
Causing change
Stirring people up
1aking difficult decisions
#eople are motivated to follow
your lead and recommendations
Fighting the establishment or
unfair policies
Accepting responsibility for
failures
!ecisive in crisis situations
Sound +udgment in emergencies
Settling disagreements
3pen to other people%s ideas
A person of vision
2etting others to share your
vision
$ecogni4ing the need for
change and willing to undertake
it
#erceived as a person with high
integrity
$ecogni4ing windows of
opportunity
$ecogni4ed as one worthy of
taking the lead
Sensing when to compromise
and when to fight
$eputation for being highly
reliable and taking on new
responsibilities
2iving credit to others
Managing Skills
Seeing the big picture
Completing pro+ects on time
Setting priorities
/reaking through the red tape
3rgani4ing pro+ects and
programs
1anaging pro+ects
Establishing effective
policies&procedures
5egotiating and getting desired
results
(orking closely and smoothly
with others
2aining trust and respect of key
people
1aking effective
recommendations
Anticipating problems and
issues and preparing
alternatives
Taking the initiative when
opportunity appears
Effectively overseeing a myriad
of details
"andling details well without
losing sight of the big picture
$esponsive to other%s needs
Finding and obtaining the
resources necessary for a task
1aking those above me look
good
2etting people at all levels to
support and implement
decisions which have come
down from the top
*mplementing new programs
(orking effectively with
superiors and people in other
work units
2aining the cooperation of
people or groups even when not
possessing authority over them
Turning around negative
situations
3btaining allies
Supervising Skills
2etting ma)imum output from
people
Understanding human
motivation
!eveloping a team that truly
works together
Training and developing staff
Encouraging people to seek
personal and professional
growth
!eveloping a smooth
functioning organi4ation
Effectively disciplining when
necessary
Creating an environment for
people to trust and respect each
other
Supervising difficult people
!elegating work effectively
,nowing the strengths and
weaknesses of others
Consistently recruiting and
hiring good promotable people
"olding profitable meetings
*ncreasing morale
Staying in touch&
Communicating with staff
1ediating
Effectively cross'training staff
Encouraging people to want to
do their best
"elping people become all they
are capable of
$educing turnover
1inimi4ing complaining and
backbiting
Persuading Skills
*nfluencing others% ideas and
attitudes
1ediating between groups
3btaining consensus among
diverse groups
Effectively selling ideas to top
people
2etting people to change their
views on long'held beliefs
2etting people to value
something not previously
valued
2etting departments or
organi4ations to take desired
action
2etting people&clients&
customers to reveal their needs
$eally listening to people and
sensing their true needs
!eveloping a strong knowledge
base so uestions can be
answered
Selling yourself6 products6
services6 and ideas to others
Closing a deal
2aining support from those
impacted by decisions&changes
"elping people see the benefits
of a course of action
Speaking Skills
"olding the attention of a group
Strong6 pleasing voice
Clear enunciation
-$eading. a group
*mpromptu speaking
Thinking uickly on your feet
Telling stories
Using humor
"andling uestions well
2etting a group to relate to you
Coming across as sincere and
spontaneous
1aking convincing arguments
#roviding clear e)planations of
comple) topics
#resenting ideas in a logical6
integrated way
Numerical Skills
Solid ability with basic
arithmetic
1ultiplying numbers in your
head
Figuring out -story. problems
Adding long columns of figures
Figuring out percentages
$ecogni4ing patterns and
relationships in numbers
2aining lots of valuable
information from graphs6
tables6 and charts
0uickly spotting numerical
errors
Sensing when an answer or
number could not logically be
correct
Storing large amounts of
numerical data in your head
1aking decisions based on
numerical data
1aking rough calculations&
estimates in your mind
Analy4ing statistical data
ffice Skills
1aking arrangements
Scheduling
E)pediting
Concentrating on details
Efficient with paperwork
Using the telephone to get
things done
,nowing how to get
information
3rgani4ing an office
Creating systems for data
storage&retrieval
1emory for detail
0uickly spotting errors
Thorough understanding of
regulations and procedures
Cutting through the red tape to
achieve a goal
E)pert at using and
manipulating the system to
resolve a problem
#rocessing information
accurately
#leasant phone voice
Learning office procedures
uickly
3perating business machines
#roofreading6 correcting
Mechanical and Tool Skills
*nventing
*mprovising with a machine or
tool
Assembling&/uilding&*nstalling
#recision work
3perating power tools
Using hand tools
3perating
machinery&euipment
!riving cars6 trucks6 and
euipment
Fi)ing and repairing
Troubleshooting&!iagnosing
problems
Figuring out how things work
!rafting&1echanical drawing
Understanding
manuals&diagrams
1echanical ability
Understanding electricity
$eading gauges&instruments
Idea Skills
*maginative
Conceiving and generating
ideas
*mprovising
*nnovative
Creative
*nventing
Conceptuali4ing
Synthesi4ing and borrowing
ideas6 and creating something
new
Seeing the big picture
!eveloping new theories
$ecogni4ing new applications
for ideas or things
3pen to new ideas from others
Able to look beyond the way
things have been done in the
past
$efusing to become fi)ated on
a single idea and looking for
better ideas
Seeing things others don%t see
Finding ways to improve things
/ringing together two distinct
concepts to produce something
original
!riting Skills
3verall writing ability
(riting clear concise sentences
2rammatically correct writing
Strong versatile vocabulary
!eveloping a logical6 well'
organi4ed theme
7ividly describing feelings6
people%s senses6 and things
Stirring up people%s emotions
Creating living6 real6 believable
characters
!eveloping logical and
persuasive points of view
Summari4ing and condensing
written material
Editing6 strengthening6
tightening someone%s writing
"umorous writing
Simplifying scientific and
technical material
1aking -dry. sub+ects
interesting
(riting
' Letters
' 1emos
' $eports
' #osition papers
' $esearch reports
' 5ews articles
' Speeches
' 1anuals
' #roposals for funding
' #oetry
' Song lyrics
' Fiction
' Satire
' Slogans
' Advertising
Planning Skills
#lanning problems and pro+ects
Setting attainable goals
!etermining priorities
Forecasting&#redicting
Scheduling effectively
1aking persuasive
recommendations
Using facts while trusting gut
feelings
Time management
Accurately predicting results of
proposed action
Accurately assessing available
resources
Anticipating problems before
they develop
Anticipating reactions of people
and sensing whether they will
support a proposal
Finishing pro+ects on time
Sensing whether a pro+ect or
program will work and making
appropriate recommendations
!eveloping alternative actions
in case the primary plan doesn%t
work as e)pected
!eveloping innovative methods
and techniues
#redicting where bottlenecks
can occur and preparing
workable plans to get around
the bottlenecks
Considering all the details of a
pro+ect6 even the smallest
rgani"ing Skills
3rgani4ing&#lanning events
3rgani4ing offices
3rgani4ing systems
3rgani4ing people to take
action
3rgani4ing data&information
1aking sure people are in the
right place at the right time
3rgani4ing en+oyable and
memorable happenings
Problem Solving and
Troubleshooting Skills
Anticipating problems
Solving problems
Untangling messes
/ringing order out of a chaotic
situation
!etermining root causes
*ntuitively sensing where the
problem is and usually being
right
$ecogni4ing and resolving
problems while they are still
relatively minor
Able to come in and take
control of a situation
Selecting the most effective
solution
*mprovising under stress
"elping a group identify
solutions
5ot stopping with the first
-right. answer that comes to
mind
"andling difficult people
Staying calm in emergencies
#eople have confidence that
now you%re here6 things will be
taken care of
#inancial Skills
!eveloping a budget
Staying within budget
Finding bargains
Estimating costs
5egotiating financial deals
$ecogni4ing money'making
opportunities
Ability to buy low and sell
high
1anaging money& making
money grow
Setting financial priorities
!evelop cost cutting solutions
Understanding economic
principles
Eye for a profit
2ut feeling for financial trends
Ability to get financing
$od% Skills
Finger and hand de)terity
Eye'hand coordination
#hysical coordination
0uick refle)es&reactions
(alking long distances
Standing for long periods
Strong arms&legs&back
$unning6 +umping6 and
throwing
Lifting&carrying
#hysical endurance
Steady hands
Sorting things
!epth perception
(orking uickly with hands
and fingers
Sense of taste6 smell6 hearing6
touch6 and rhythm
Able to see&spot things others
miss
Skilled at sports
Control over your body
Enduring pain or discomfort
bserving Skills
*ntuitive
"ighly observant of
surroundings
Long memory of scenes once
observed
"earing&feeling&seeing things
others are unaware of
#erceptive&sensitive&aware
#icking up on people%s feelings6
reactions6 and attitudes
Eye for fine&small details
Spotting slight changes in
things
$ecalling names and faces of
people
Researching and
Investigating Skills
(orking on research pro+ects
$esearching in the library
,nowing how to find
information
Able to sift important
information from unimportant
*nvestigating
Tracking down information
Following up on leads
3rgani4ing large amounts of
data and information
,eeping an open mind
Summari4ing findings
!esigning research pro+ects
!iscovering new things or
phenomena
$elentlessly seeking an answer
!eveloping new testing
methods
2athering information from
people
#roducing surveys or
uestionnaires
*dentifying relationships
!etecting cause and effect
relationships
Collecting data
Using statistical data
(eaving threads of evidence
together
!eveloping hypotheses
E)tracting pertinent
information from people
Performing Skills
#oised and confident before
groups
Showmanship
$esponsive to audience moods
1aking people laugh
2etting an audience involved
with you
2etting an audience to relate to
you
#owerful stage presence
2etting an audience
enthusiastic or e)cited
Eliciting strong emotions from
an audience
Stirring up an audience to take
some type of action
Entertaining an audience
#laying musical instruments
!ancing
Acting
Singing
1odeling
#oetry reading
&nal%"ing Skills
*nterpreting&evaluating data
Evaluating reports and
recommendations
Analy4ing trends
Accurately predicting what will
occur based on facts6 trends6
and intuition
!esigning systems to collect or
analy4e information
(eighing pros and cons of an
issue
Simplifying comple) ideas
E)posing illogical thinking
Seeing both sides of an issue
Synthesi4ing ideas
Clarifying problems
!iagnosing needs&problems
/reaking down principles into
parts
Constantly looking for a better
way
*dentifying more efficient ways
of doing things
2etting to the heart of an issue
&rtistic Skill
E)cellent taste
Artistic
Sense of color combinations
Sense of beauty
!rawing scenes&people
#ainting
!epth perception
Envisioning the finished
product&sensing how it will all
come together
Sense of proportion and space
Envisioning in three
dimensions
Spatial perception
!esigning visual aids
Calligraphy&lettering
Appreciating and valuing fine
works of art
Capturing a feeling6 mood6 or
idea through photography6
drawing6 sculpting6 cartoons6
music6 etc
!eveloping visually pleasing
things
Applied sense of color6 shape6
design
Conceiving visual
representations of ideas and
concepts
Sensing what will work and
look right
Sensing what people will
appreciate
(orking well with artistic
people
#roducing high uality
mechanical and line drawings
Understanding the difference
between good and great art
'(tracted from )Resume Po*er+
Selling ,ourself on Paper-. b% Tom
!ashington/ Published 0112 b%
!alking $ird Press