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DHI Friends

Issue no.2

Focus on

...

Mark Coates

In the second of our ‘Focus on’ series, we talk to DHI’s Social Enterprise Development Director, Mark Coates

What is your job title?

Social Enterprise Development Director.

What motivates you about working for DHI?

I’m a big believer in people and the wonderful things we can all achieve given the right opportunities and support. I really wanted to work for an organisation that made a positive difference to people’s lives, and to consider my career in terms of the difference I could make, rather than the money I could accumulate or the number of widgets I could sell. In DHI I really feel I’ve found the perfect place to do that.

What does a typical work day look like for you?

There is no typical day! I might be meeting a landlord at a rental property, dealing with refurbishment contractors, meeting clients, discussing a job with a customer, troubleshooting with colleagues, working on a funding bid or tender submission, developing operational processes - anything really from high level strategy to making the tea!

What do you particularly enjoy about your job?

  • I love seeing ideas for new projects turn into reality. And seeing people being

housed through Home Turf Lettings, or clients taking on paid work through HandyHelp, are special milestones that make all the hard work worthwhile.

What’s the hardest part of your job?

Keeping all the balls in the air! Like any start-up business, the early stages of our social enterprises are all-consuming, with so much to think about and do with just a small team. You have to be ruthless about your priorities and what you do and don’t have time to do.

What qualities do you need to do your job well?

A delicate blend of optimism, realism and sheer bloody-mindedness!

What does DHI do well?

  • I love that DHI is so flexible and ‘can do’ about things. It’s big enough to make

a difference on a large scale, but small

DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’

enough that it can move quickly and flexibly in response to need. I also really

like that the philosophy is very much about empowering people to make positive changes for themselves.

Have your say ...

Coming up next time

Bath Half Marathon

What would you like to see featured in the newsletter? Please email your suggestions to jasonbhandari@dhibath.org.uk .

DHI Head Office

15-16 Milsom Street, Bath BA1 1DE Tel: 01225 478 730 Fax: 01225 589 411

A report back on how DHI’s runners

performed and how much they raised racing in Bath’s largest sporting event

Poverty History Walk

Coming soon - exciting news about a series of Bath based walks which will turn the spotlight on the history of poverty

Reach Out Conference

We’ll hear about the subjects discussed at this year’s Shared Voices themed conference.

Follow DHI on twitter @dhi_online

DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’
DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’
DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’
DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’
DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’
DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’

Registered Charity No. 1078154 Company No. 3830311

DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’
DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’

8

DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’
Kelby at Project 28 See page 3
Kelby at Project 28
See page 3
Meet DHI Director, Mark Coates See page 4
Meet DHI Director,
Mark Coates
See page 4

DHI Friends

DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’

DHI friends newsletter #2 Spring 2013

www.dhi-online.org.uk

A word from the CEO, Rosie Philips

I n 2012 DHI helped more people

and fulfilling lives. While we will

than ever reduce dependencies, help

themselves and lead more independent

continue to strive to support people to overcome exclusion, poverty or isolation,

we are aware we face a sustained barrage of challenges over the year ahead.

Public sector funding cuts continue to impact on us either directly or indirectly, and huge changes to the funding and commissioning landscape continue apace. April sees the introduction of Public Health England, bringing local decision-making with drug and alcohol treatment without the ring fenced budget that has ensured adequate funding for what can be life-saving services. We have seen the impact of this with the disappearance of the ring fence for vulnerable groups in supported housing in some authorities, so justifiably view this change with some trepidation. Add Payment by Results into the equation, and it means that providers in our sector need to get used to delivering in a much tighter and results-driven environment. Finally, but perhaps most significantly, the impact of the Welfare Reforms will be felt by the majority of our services users, how hard, it is not yet possible to know. To take but one example, in more expensive areas like Bath, caps on housing benefit will mean service users having to leave areas where they’ve built up peer networks and where their families and treatment services are based.

DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’

While we don’t want people to depend on

us any longer than they have to, we need to ensure we provide real opportunities that make positive and sustainable change a real aspiration for people, especially the

most vulnerable.

The impact of not doing

so is immensely damaging for us all in the long run, and heartbreakingly limiting for those individuals directly affected. While we at DHI will continue to respond with dedication, flexibility and innovation, we need those with decision making power to be brave and think long term, and not simply to the next ballot box or to those with the loudest voice. We all have a part to play in ensuring this.

Finally, I would like to take this opportunity to mention the passing of Julian Rawlings, an ex-service user, board member and member of staff who will be sadly missed. Julian was an inspiration to many people in recovery during his life and will continue to remain so for many of us in his death.

DHI Friends Issue no.2 Focus on ... Mark Coates In the second of our ‘Focus on’

Inside

Inside this issue

A Word from the CEO 1

Exciting new developments with Social Enterprise 2

Shane’s story - a new focus and drive 2

Project 28 – Kelby’s story 3

News in brief 3

DHI’s Annual Event 3

Focus on

...

Mark Coates 4

Rosie Philips (‘A Word from the CEO’)

Inside Inside this issue A Word from the CEO 1 Exciting new developments with Social Enterprise

1

DHI Friends Issue no.2 Spring 2012 DHI Friends
DHI Friends
Issue no.2
Spring 2012
DHI Friends

Social Enterprise

– exciting new developments

  • D HI’s aim is not just to help clients through an immediate crisis, but to help them back to long-term stable independent living. Getting clients

back into work is an important part of this.

Last year DHI launched a series of social enterprise initiatives – that is, self sustaining business schemes that give valuable work experience to DHI clients. The first initiative launched was Fresh Start where DHI, with the help of clients, sells organic vegetable boxes to the public. The vegetable boxes come from The Community Farm, a not-for-profit organic farm based in Chew Magna. People can order a range of boxes containing quality seasonal produce by going to the Community Farm’s website: www. thecommunityfarm.co.uk or ringing 0845 6171174. They can then collect the vegetable box from the Beehive. Mark Coates, DHI’s Social Enterprise

DHI Friends Issue no.2 Spring 2012 DHI Friends Social Enterprise – exciting new developments D HI’s

Development Director, said: “With more and more people taking an interest in where their food is coming from, we’re really excited to be able to offer a range of fresh, locally-sourced produce – all from not- for-profit suppliers in Bath and North East Somerset.” Next came Home Turf Lettings with a mission to link landlords with people in need to create successful tenancies. Working across the South Gloucestershire/

Bristol/Bath area, Home Turf offer landlords a comprehensive and professional lettings and property management service, with a particular focus on an area of the rental market with which landlords have often struggled – Local Housing Allowance tenants. Adding to DHI’s ever growing Social Enterprise portfolio is the Handy Help Company, which was the final project to launch in 2012. Formed in partnership between Clean Slate Training & Employment and DHI and supported by Curo Housing, Handy Help has a pool of reliable trained workers offering affordable help with jobs around the home or garden. If you have a job that needs doing talk to us – no job is too small! “2013 is shaping up to be an exciting year for HandyHelp, with a new group of 8 starting their training in January and another intake planned for later in the year. Meanwhile our customer base is growing and we are steadily taking on more and bigger jobs. This year should see HandyHelp really scale up, with a number of full-scale house refurbishments in the pipeline, in addition to opportunities to extend our work with our partners at Curo Housing. There’s a long way still to go, but we’re very excited about the future possibilities - both what we can do for our customers and what that means in terms of work opportunities for our trainees.”

DHI Friends Issue no.2 Spring 2012 DHI Friends Social Enterprise – exciting new developments D HI’s

Client Perspective

Shane’s story

S hane came to be involved with DHI last year after being sectioned due to alcohol and drug abuse. “I was scared, I was paranoid at

the time, wary of everyone. I was signed in

by a recovery worker. Slowly but surely, she explained what DHI was, and what they could do to help. I gradually relaxed and grew in confidence and was able to start opening up to her.” As time progressed, Shane got involved with various aspects of DHI including yoga, Breaking Free online and gardening

DHI Friends Issue no.2 Spring 2012 DHI Friends Social Enterprise – exciting new developments D HI’s

10 years. Now I’ve had my eyes opened to

all these wonderful new experiences.

My

health and fitness have improved with the encouragement of my recovery workers. “DHI have given me a focus and drive to grasp opportunities to try things I would never have dreamed of. It proves that this sort of help from DHI works. Thank you all, you saved my life.”

in the allotment. Eventually Shane was invited to come along to Cocaine Anonymous. Shane took things at his pace, and was eventually put forward to study an NVQ in Health and Social Care. He has now finished his Diploma and is looking for a job with the NHS with a longer term plan of doing a year’s work experience in health and social care followed by an NVQ level 3. Shane says: “I had nothing to live for before –I found the money and took the drugs. That was my daily life for at least

DHI Friends Issue no.2 Spring 2012 DHI Friends Social Enterprise – exciting new developments D HI’s
DHI Friends Issue no.2 Spring 2012 DHI Friends Social Enterprise – exciting new developments D HI’s

Client Perspective

Kelby at Project 28

S ixteen year old Kelby Turner-White was first referred to Project 28 whilst at school. At that time Kelby

was a regular cannabis smoker but with support from the Project he gradually reduced his intake and when not at school was spending more and more time working on his main passion of music by utilising Project 28’s music studio. Once he had got to grips with how it worked he began to write, play and record his own songs in the studio. Not only has Project 28 helped Kelby to drastically reduce his

cannabis intake but the team have also helped him improve his family relationships and he now has the confidence to busk and play at open mic nights. He recently played in front of hundreds of people at a music talent competition, not to mention DHI’s Annual Awards, all things he wouldn’t have had the confidence to do before arriving at the Project. Kelby said – “Even if people haven’t been referred they should visit Project 28 especially if like me they are having troubles, it’s a great thing to do.”

News in Brief In September DHI was announced as one of the first Assured Partners of

News in Brief

In September DHI was announced as one of the first Assured Partners of a quality assurance scheme by Avon and Somerset Probation Trust (ASPT)

In December DHI was delighted to host Sue Mountstevens (pictured above right), the new Police and Crime Commissioner for Avon and Somerset Also in December residents of DHI’s Burlington

...

... House, hosted guests from the local council and Bath University with the aim of giving visitors a

better understanding of what it is like to live in a DHI

supported house

Finally, remember the Shared

... Voices – Reach Out Conference will be held at The Guildhall in Bath on April 11 (evening reception) and April 12. Much of the experience of people affected by someone else’s substance misuse is hidden. This event will give an opportunity for family members and carers to speak about their experiences.

For further details on all these news items and more please visit http://www.dhi-online.org.uk/news/

DHI’s Annual Event

On 30 November 2012 DHI held its annual event at the Bath Royal Literary and Scientific Institute, where we also held our annual Client Achievement Awards. The event was well attended by clients, staff, affiliated organisations and local luminaries including MP Don Foster and DHI’s patron Ken Loach. Special thanks go to performers Kelby Turner- White and to Steve Duncan who brought the evening to a crescendo with his captivating poetry. Three awards were presented and fantastic speeches were delivered by Jeremy Palmer, Tracey Gumm and Paul Maidment. Again congratulations to them all. Thank you to everyone who put forward their nominations, to all who came along on the evening, our speakers and to everyone who helped make the evening such a success.

News in Brief In September DHI was announced as one of the first Assured Partners of
DHI Friends Issue no.2 Spring 2012 DHI Friends Social Enterprise – exciting new developments D HI’s

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