SAP CRM: 80 Hours of Video Training

Learn CRM Concepts by Video Tutorials.

Did you want to learn SAP modules, but you don't have time to go to institutes or cannot
spend money & time for online training or feel boaring of learning through books.
Here is the best solution.
Now you can learn Complete SAP CRM Concepts at your home. 80+ Hours of video based
training is ready to explain each concept of SAP-CRM Concepts with live demonstration of
Proper examples.
I'm sure, you love it because the cost of the DVD is very less Compared to any other learning
methods. Like books training institutes& online training.
Advantages of Video Based Training:
1. Video based training is very efficient method of self-learning and very cost effective.
2. 50-100 hours of complete course with live demonstration on particular software
applications with proper examples.
3. Project based & professionally created.
SAP CRM Overview
In today's highly competitive business environment, the focus of top companies is increasing
on its most valuable assets customers. Thus, the companies require a suitable software solution to
cater to its customers which is user-friendly, easily customizable, fully integrated, and can be
implemented flexibly. Customer Relationship Management is a business strategy for optimizing
customer interactions. It helps in understanding your customers, their needs and requirements.
SAP CRM is a part of SAP business suite. It can implement customized business processes,
integrate to other SAP and non-SAP systems, and help achieve CRM strategies. SAP CRM can help an
organization to stay connected to customers. This way organization can achieve customer
expectations with the types of services and products that he or she actually needs.

Still have a doubt!!! ..
Please check below given sample videos, Content details, Material details & Screenshots of
the folders.
Please Download & watch below given sample videos to know, how you can
learn each concept of CRM at your HOME...
Sample Video Download link:
Sample Video:
CRM Functional:
https://www.dropbox.com/s/lp2wypx8ilressb/Class%2010.wmv
CRM Technical
https://www.dropbox.com/s/h8g08xrlepvto05/SAP%20CRM%20Technical%20Class10_3.mp4
Content Details: Which covered in this SAP CRM: 80 Hours of Video Based
Training.
SAP CRM 7.0 Functional


-Introduction To SAP CRM
-Central master data management
-Org BP, CP and rel creation
-marketting attributes
-Organisational model
-Campaign management
-Lead management
-Opportunity management
-Territory management

1. Overview of CRM Server Technology and User Interfaces
2. Business Partner
3. Organizational Management
4. Territory Management
5. Product Master
6. Transactional Processing
7. Activity Management
8. Partner Processing
9. Pricing
10. Actions
11. Billing
12. CRM Middleware
13. SAP Solution Manager
14. People-Centric CRM Appendix

SThe.Customizing.of.The.People.Centric.UI.of.CRM
The.Customizing.of.mySAP.CRM
Service.Reporting
Service.Process.Demo.and.Exercises
Service.On.Site.Service.Part2
Service.On.Site.Service.Part1
Service.MAP
Service.Level.Reporting
Service.Desk
Service.Desk.Autoreaction.Method.for.Non.SAP.Solution.Manager.CEN
Service.Contracts.And.Entitlements.Warranties
my.SAP.CRM.Solution.Overview
Issue.Tracking.Expertise.on.Demand.Overview
Interaction.Center.Web.Client.Knowledge.Search
Inbound.Telesales
Inbound.Telesales.Interaction.Center
IMC.Service-On-Site.Service.part1
IM-FA-Appropriation.Requests
Healthcare.Service.Form.Request
Healthcare.Outpatient.Clinic.Workstation
Healthcare.mySAP.CRM.Pacemaker.Patient.Follow.up.Visits
Healthcare.mySAP.CRM.Newsletter.Campaign
Healthcare.mySAP.CRM.Contact.Center
From.Opportunity.to.Sales.Order
eSelling.and.eMarketing.in.a.B2C.Web.Shop
e-Service.as.Internet.Customer.Self-Service.for.Solution.Search2
e-Service.as.Internet.Customer.Self-Service.for.Solution.Search
Design.Registration
Customer.Analytics.and.Data.Mining
CSA.and.CSR
CRM.Scenarios.and.Implemetation.with.SAP.Solution.Manager
Campaign.Execution
Campaign.Automation
SSAP-SCM
mySAP.SCM.Using.the.Upgrade.Roadmap
mySAP.SCM.Using.Implementation.Content.ST-ICO150..700Patch0002
mySAP.SCM.2005.Business.Processes.ST-ICO150..700Patch0001
AIS.Tutorial.Audit.Information.System2
AIS.Tutorial.Audit.Information.System
AIS.Audit.Management.Execution
AIS.Aduit.Managment.Preparation2
AIS.Aduit.Managment.Preparation
AIS.Aduit.Managment.Execution
AIS.Aduit.Managment.7.-.Customizing2
AIS.Aduit.Managment.7.-.Customizing
AIS.Aduit.Managment.6.-.Evaluation2
AIS.Aduit.Managment.6.-.Evaluation
AIS.Aduit.Managment.5.-.Corrective.Preventive.Actions2
AIS.Aduit.Managment.5.-.Corrective.Preventive.Actions
AIS.Aduit.Managment.4.-.Processing.Audits2
AIS.Aduit.Managment.4.-.Processing.Audits
AIS.Aduit.Managment.3.-.Audit.Question.Lists2
AIS.Aduit.Managment.3.-.Audit.Question.Lists
AIS.Aduit.Managment.2.-.Audit.Plans2
AIS.Aduit.Managment.2.-.Audit.Plans
AIS.Aduit.Managment.1.-.Question.Lists2
AIS.Aduit.Managment.1.-.Question.Lists

SAP-CRM Technical

1. UI Concepts , Personalization
2. How to Save and Retrieve Searches in SAP CRM WEBCLIENT UI
3. How to enable / disable assignment blocks in SAP CRM WEBCLIENT UI
4. How to Set a Business Role to a user in SAP CRM
5. Business Role ,Technical Profile, Role Configuration Key, Authorization Role
6. Enhancing & Customizing the Navigation Bar
7. Navigation Bar Transaction Launcher
8. Transaction Launcher for BOR
9. Transaction Launcher Defaulting values
10. BI Report on WEB UI
11. UI Configuration Tool
12. AET
13. SAP CRM Architecture(GENIL & BOL)
14. Deactivating Hidden fields in Design layer
15. Skins: Localizing the Data on SAP NETWEAVER Application Server , Replacing
the Company Logo
16. Design Layer



If you like to more know more details please send mail to
ahlada.sap2014 [at] gmail [dot] com