SCAMPI B - Appraisal Plan

Organization: xxxxxxxxxxxxxx

Table of Contents
Table of contents…………………………………………………………………………………..1
Revision History ……………………………………………………………………………......2
ATENCAO - POC...........................................................................................................................2
- Por favor preeencha todos os campos com fundo da cor cinza. Após atualizar altere a versão
para o numero seguinte par(Ex. 32, 32, 36, etc)..............................................................................2
Introduction......................................................................................................................................3
Appraisal Purpose*..........................................................................................................................4
Key Appraisal Participant Information*..........................................................................................4
Appraisal Scope Specification*.......................................................................................................7
Key Appraisal Parameters*............................................................................................................11
Appraisal Outputs*........................................................................................................................12
Appraisal Constraints*...................................................................................................................12
Appraisal Logistics.......................................................................................................................14
Appraisal Schedule........................................................................................................................15

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 Revision History

Ver Date Author Summary of Changes

31 25/02/09 Braga First draft document to be completed by Sponsor.

32 Baseline updated by POC

33 Baseline reviewed by LA

34 Reviewed by POC and Sponsor

35 Baseline with all APs e draft agenda

Appraisal Plan ready to be approved by Sponsor

Appraisal plan updated during the Appraisal.

Final version of Appraisal Plan

ATENCAO - POC

- Por favor preeencha todos os campos com fundo da cor cinza. Após atualizar altere a
versão para o numero seguinte par(Ex. 32, 32, 36, etc).
- Os campos de fundo azul serão preenchidos pelo Lead Appraiser

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Introduction

The purpose of the SCAMPI Appraisal Plan is to document the results of appraisal
planning including the requirements, agreements, estimates, risks, method
tailoring, and practical considerations (e.g., schedules, logistics, and contextual
information about the organization) associated with the appraisal. It is a required
artifact which must be reviewed and approved by the SCAMPI Lead Appraiser and
the Appraisal Sponsor.

It must also be provided to CMMI steward at the end of the appraisal.

The appraisal team is an independently led by Crest team that use the Standard
CMMI Appraisal Method for Process Improvement (SCAMPI) version 1.2, for
executing the appraisal.

This plan will be build in phases with the Introduction and Appraisal Purpose
sections build first and provided to the sponsor of the appraisal.

The sections Key Appraisal Participant Information, Process Context

Specification, Key Appraisal Parameters, Planned Tailoring, Appraisal Output,
Appraisal Constraints, Risk Management and Appraisal Logistics will be created
and approved before the appraisal readiness review.

The final approval of the appraisal plan will be completed with the sponsor prior to
the start of the on-site period of the appraisal.

The Revision History of this appraisal plan contains more details of each phase.

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Appraisal Purpose*
The purpose of this plan is to conduct a SCAMPI appraisal of the <organization name>.
This plan documents the goals, objectives, expected outcomes, scope, participants, schedule, and
logistics of the evaluation. It also specifies the tailoring and allowable variations chosen for use
in the application of the SCAMPI v1.2 method.

Business Objectives*

• XXX
• XXX
• XXX

Appraisal Objectives*

• AO-1 - Appraise the organization’s processes against the CMMI v1.2, Maturity Level
3 Process Areas using Staged Representation, and provide detailed findings of the
results.
• AO-2 - Report on the findings of the Appraisal including Strengths and Weaknesses.
• AO-3 - Supply recommendations for process improvement.

Appraisal Objectives alignment with Business Objectives

Business/Appraisal AO-1 AO-2 AO-3
BO-1
BO-2
BO-3

Key Appraisal Participant Information*

3.1 Appraisal Sponsor

Mr.
Affiliation: <Organization name>
Title:
Mailing address: <Address>
Phone:
Email:

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3.2 Appraisal Sponsor Representant – Point of Contact
Mr.
Affiliation: <Organization name>
Title:
Mailing address: <Address>
Phone:
Email:

3.3 Appraisal Team Members*

Qualifications
All ATMs were trained in CMMI v_1.2 and SCAMPI v_1.2.

Name Intro to Engineering Management Life Cycle Reporting

CMMI Experience Experience Experience Relationships
(years) (years)
S.Kohan SW Devel. None

Team Totals

Identification and Responsibilities

Name Organizational Specific Appraisal Contact Information

Affiliation Responsibilities
S.Kohan Crest Team Lead sarah@crestconsulting.com.br

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Appraisal Team PA Assignment

Team Role Team Member Mini-team Primary PA Primary GPs

assignment assignment

Team Leader S.Kohan A

3.5 Organizational Unit Appraisal Participants*

These are the Appraisal participants which will be interviewed during the Appraisal. Ensure that
managers and subordinates are not in the same category and list each participant only one to
ensure they are put into only one interview.
The site coordinator responsibilities are covered in section 12 – Appraisal Logistics.
The site coordinator is XXX

The Appraisal projects

The projects Organization Bus

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The Appraisal Participants
We will be interviewing XXX people.

FAR Group Name Roles Project Manager PAs

Sr Manager
Manager
Manager
Manager
Manager
QA
QA
QA
QA
QA
CM
CM
CM
Project Leader
Project Leader
Project Leader
Project Leader
Designers
Designers
Programmer
Programmer
Programmer
Documentation
preparation
Documentation
preparation
Documentation
preparation
System analyst
System analyst
System analyst
System analyst
System analyst
Architect
Architect
Architect

Appraisal Scope Specification*

Organizational Unit*

The Organization Unit to be assessed is the XXX.

Organization description – maximun 5 lines

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Rationale for selecting these Sample Projects and Support Groups as
representative of the Organizational Unit
XXX had XXX development projects in 2008.
XXX expects to have more than XXX projects in 2009.

We decided to evaluate these projects because

Please explain here why these projects are a good representation of the organization unit
projects.

1. Project-1
2. Project-2
3. Project-3
4. Project-4

Organizational Scope (Participating Project and Support Groups)*

We will be covering the whole organization, which includes people involved with the projects
below.

Project or Support Group 1

1.1-Project name: Project-1
1.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated)
1.3-Description: Project description - 3 to 5 lines.
1.4Customer: customer-name
1.5-Process Areas for which objective evidence will be collected and analyzed:
PAs that Will be evaluated in this Project.
1.6-Size(#staff): XXX people
1.7-Size (#hours): XXX hs
1.8-Organizational function: Development ou Maintenance
1.9-Placement within organization unit: Group-name
1.10-Geographical location(s) of project or support group: same?
1.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 2

2.1-Project name: Project-2
2.1-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated)
2.3-Description: Project description - 3 to 5 lines.
2.4-Customer: customer-name
2.5-Process Areas for which objective evidence will be collected and analyzed:
PAs that Will be evaluated in this Project.
2.6-Size(#staff): XXX people
2.7-Size (#hours): XXX hs
2.8-Organizational function: Development ou Maintenance
2.9-Placement within organization unit: Group-name

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2.10-Geographical location(s) of project or support group: same?
2.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 3

3.1-Project name: Project-3
3.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated)
3.3-Description: Project description - 3 to 5 lines.
3.4-Customer: customer-name
3.5-Process Areas for which objective evidence will be collected and analyzed:
PAs that Will be evaluated in this Project.
3.6-Size(#staff): XXX people
3.7-Size (#hours): XXX hs
3.8-Organizational function: Development ou Maintenance
3.9-Placement within organization unit: Group-name
3.10-Geographical location(s) of project or support group: same?
3.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 4

4.1-Project name: Project-4
4.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated)
4.3-Description: Project description - 3 to 5 lines.
4.4-Customer: customer-name
4.5-Process Areas for which objective evidence will be collected and analyzed:
PAs that Will be evaluated in this Project.
4.6-Size(#staff): XXX people
4.7-Size (#hours): XXX hs
4.8-Organizational function: Development ou Maintenance
4.9-Placement within organization unit: Group-name
4.10-Geographical location(s) of project or support group: same?
4.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 5

5.1-Project: Quality Assurance
5.2-Project type: Non-Focus
5.3-Description: This group is in charge of quality assurance.
5.4-Process Areas for which objective evidence will be collected and analyzed: PPQA
5.5-Size(#staff): X people
5.6-Organization function: Quality Assurance
5.7-Placement within organization unit: QA group
5.8-Geographical location(s) of project or support group: same
5.9-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 6

6.1-Project: Training
6.2-Project type: Support

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6.3-Description: This group is responsible for people skills and development.
6.4-Process Areas for which objective evidence will be collected and analyzed: OT
6.5-Size(#staff): X people
6.6-Organization function: Training
6.7-Placement within organization unit: HR depto
6.8-Geographical location(s) of project or support group: same??
6.9-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 7

7.1-Project: SEPG
7.2-Project type: Support
7.3-Description: This group is responsible for process definition and maintainance.
7.4-Process Areas for which objective evidence will be collected and analyzed: OPD, OPF
7.5-Size(#staff): X people
7.6-Organization function: SEPG
7.7-Placement within organization unit: SEPG
7.8-Geographical location(s) of project or support group: same??
7.9-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 8

8.1-Project: Procurement
8.2-Project type: Support
8.3-Description: This group is responsible for procurement in the organization.
8.4-Process Areas for which objective evidence will be collected and analyzed: SAM
8.5-Size(#staff): X people
8.6-Organization function: Procurement
8.7-Placement within organization unit: Procurement
8.8-Geographical location(s) of project or support group: same??
8.9-Project start date and projected end date: mm/dd, yy - mm/dd, yy

CMMI Model Scope*

The PAs with Y at SCOPE column are within the appraisal Scope.
The PAs with N at SCOPE column are not within appraisal Scope.
The PAs with NA at SCOPE column are NOT APPLICABLE.

Scope Category Process Area Name

Y Process Management Organizational Process Focus
Y Organizational Process Definition
Y Organizational Training
N Organizational Process Performance
N Organizational Innovation and Deployment
Y Project Management Project Planning
Y Project Monitoring and Control
NA Supplier Agreement Management

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 Y Integrated Project Management
Y Risk Management
N Quantitative Project Management
Y Engineering Requirements Management
Y Requirements Development
Y Technical Solution
Y Product Integration
Y Verification
Y Validation
Y Support Configuration Management
Y Process and Product Quality Assurance
Y Measurement and Analysis
Y Decision Analysis and Resolution
N Causal Analysis and Resolution

Any Process Areas designated as Not Applicable and rationale for its
exclusion:
We will be assessing all ML X PAs. The only NOT APPLICABLE PA is SAM.
SAM is considered NOT APPLICABLE because the Organization Unit does not purchase
components or services used to complement the product delivery to its customers.
All software components are created by Organization employees.

Key Appraisal Parameters*

The objectives of the SCAMPI are to assess Organization current processes maturity as

measured against the SEI Capability Maturity Model Integration version 1.2, Staged
representation.

CMMI Models to Be Used*

To Be Model/Version/Representation Comments
Used
X CMMI-DEV, Version 1.2 X
CMMI-DEV + IPPD, Version 1.2

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 CMMI-ACQ, Version 1.2

Appraisal Outputs*
This section identifies artifacts and other appraisal outputs other than those which must be
produced in any case.

Will Be Rating Type Comments

Generated
X Discipline-specific findings The findings will be written in
Portuguese.
Discipline-specific ratings
Project-specific findings
Project-specific ratings
Practice Characterizations
Process Area Ratings
(Process Area) Capability Level rating (s)
Maturity Level rating (s)
Recommendations on how to address
weaknesses
X Final Appraisal Report
Process Improvement Action Plan

Appraisal Constraints*
Key Resources*

Staffing
We will have in this appraisal one resource from Crest Consulting: Sarah Kohan will be acting as
Team Lead.
We will have XXX resources from Organization.
One resource from Organization will act as the Site Coordinator between the Appraisal team and
the Organization. This person is: XXX
All resources are expected to be available full time during on-site period.

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Duration
The duration of on-site activities in the SCAMPI A is 4(four) days.

Tools
These tools must be provided by Organization, if not specific defined.
• All team members must have networked desktop/notebook computers with Internet
access with Microsoft Office tools (PowerPoint, Word and Excel).
• Overhead projector
• An Appraisal support tool called Appraisal Assistant will be provided by Crest to be used
by the team during the appraisal.
• Laser/inkjet printer connected to the network
• Two power strips and extension cords.
• Access to a copy machine.
• Access to a scanner.
• One shredder

Administrative items
These items must be provided by Organization:
• Notepads
• Pens
• Nine desktops
• Two Staplers
• Site coordinator will provided administrative support as needed.

Facilities
The following facilities will be provided by Organization:
• Three meeting rooms -
- Room 1 will be used for the presentations – must be large enough for XXX
people (ATMs and APs)
- Room 2 will be used for interviews – it will be used by XX people (ATMs and
interviewees).
- Room 3 will be used for document review – it will be used by XX people
(ATMs)
• Access outside normal working hours.

Organizational entities to be excluded

None.

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Information Management and Ownership*
The results of this appraisal will be the sole ownership of the identified appraisal sponsor.
Distribution of the appraisal results will be at the discretion of the appraisal sponsor. The results
of this appraisal will be provided to the CMMI Steward group of the Software Engineering
Institute in compliance with the SCAMPI Lead Appraiser requirements.

Controls Resulting from Confidentiality Agreement (s)

To support confidentiality agreement of the appraisal, the Point of Contact person, is responsible
for the disposition of all appraisal data after the appraisal completion. All appraisals artifacts will
be delivered to the sponsor as a formal baseline of the appraisal results along with the final
findings.

Non-attribution Provisions (individuals and projects)

All team members are expected to observe strict rules for confidentiality, the protection of
proprietary of sensitive data, and the non-attribution of information to appraisals participants. To
support non-attribution provisions of the appraisal, individual ATM notes will be destroyed upon
delivery of the appraisal documentation to the sponsor.
All created weakness will be consolidated to create the final findings which will not have
indications of people or projects.

Appraisal Logistics
These are the logistic activities, responsible and dates.
These activities were reviewed during the SCAMPI B month/day, year.
1. Travel arrangements
a. The Team Lead lives in Sao Paulo and will be traveling to cidade. She will make
their own travel arrangements.
b. The six ATMs work for Organization and are based in city.
2. Identify hotel for people traveling to the appraisal.
a. Crest will be responsible for own hotel reservation at hotel.
3. Desktop/notebook
a. The Site coordinator is responsible to provide X(XXX) desktops to be used by
ATMs. The configuration and software installation must follow the requirements
previously defined.
b. The LA will also use his notebook for data consolidation and presentation
preparation.
4. Meals –We will lunch at 11:45am each day. We will define after the first day if we will
have lunch at a near restaurant or use delivery.
a. Also we will have two coffee breaks close to 10am and 4pm.
5. Facility access
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 a. The Site coordinator is responsible to provide access to all professionals.
6. Documentation
a. The Site coordinator will provide 1(One) copies of all documentation in CD form,
to be used by each ATM. The CD must contain the Compliance Matrix with
respective artifacts.
7. Room reservations will be made by the Site Coordinator.
8. Interviews will be scheduled by the site coordinator according the Appraisal Plan.

Appraisal Schedule
The Conduct Appraisal phase is planning for month/day – month/day, year.
We will be using three rooms:

• One will be used for the presentations – must be large enough for XX people.
• One will be used for interviews – it will be used by XX people
• One will be used for document review – it will be used by XX people.

Tuesday, Oct/23
From/To Activity Participants Location
7:30am/8:00am Team Arrives Appraisal Team Sala 3 - Diretoria
8:00am/9:00am Setup and Finalize Appraisal Team Sala 3 - Diretoria
Opening Briefing
9:00am/9:45am Opening Meeting All Participants Auditório
9:45am/10:15am Organization Appraisal Team Auditório
Presentation
10:15am/11:00am Process presentation Appraisal Team Sala 3
11:00am/11:45am Tool presentation Appraisal Team Sala 3
11:45am/12:30pm Lunch and Document Appraisal Team Sala 3 - Diretoria
Review
12:30pm/5:30pm Document Review Appraisal Team Sala 3 - Diretoria
5:30pm/6:00pm Process Notes Appraisal Team Sala 3 - Diretoria

Wednesday, Oct/24
From/To Activity Participants Location
7:30am/8:00am Team Arrives Appraisal Team Sala 3 - Diretoria
8:00am/9:00am Prepare for Interviews Appraisal Team Sala 3 - Diretoria
9:00am/9:45am Senior Management AP1 Sala 3 - Diretoria
Interview
9:45am/10:00am Break and Tag Notes Appraisal Team Sala 3 - Diretoria
10:00am/11:15am Project Manager AP2, AP3, AP4 Sala 3 - Diretoria
Interview
11:15am/11:30am Break and Tag Notes Appraisal Team Sala 3 - Diretoria
11:30am/12:30pm Project Support AP5, AP6, AP10 Sala 3 - Diretoria
Interview
12:30pm/12:45pm Break and Tag Notes Appraisal Team Sala 3 - Diretoria
12:45pm/1:30pm Lunch Appraisal Team Sala 3 - Diretoria

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1:30pm/2:45pm Requirements Interview AP7, AP8, AP9 Sala 3 - Diretoria
3:00pm/3:30pm Break and Tag Notes Appraisal Team Sala 3 - Diretoria
3:30pm/4:15pm QA Interview AP10 Sala 3 - Diretoria
4:15pm/4:30pm Tag Notes Appraisal Team Sala 3 - Diretoria
4:30pm/5:30pm Document Review, Craft Appraisal Team Sala 3 - Diretoria
Observations
5:30pm/6:00pm Process Review Appraisal Team Sala 3 - Diretoria

Thursday, Oct/25
From/To Activity Participants Location
7:30am/8:00am Team Arrives Appraisal Team Sala 3 - Diretoria
8:30am/12:00pm Full Team Consensus Appraisal Team Sala 3 - Diretoria
12:00pm/1:00pm Lunch Appraisal Team Sala 3 - Diretoria
1:00pm/2:15pm Create Preliminary Appraisal Team Sala 3 - Diretoria
Findings
2:15pm/3:30pm Review Preliminary
Findings
3:30pm/5:00pm Preliminary Findings Participants Team Sala 3 - Diretoria
Presentation
5:00pm/5:30pm Document Review Appraisal Team Sala 3 - Diretoria
and Update findings
5:30pm/6:00pm Process Notes Appraisal Team Sala 3 - Diretoria

Friday, Apr/26
From/To Activity Participants Location
7:30am/8:00am Team Arrives Appraisal Team Sala 3 - Diretoria
8:00am/10:30am Full Team Consensus Appraisal Team Sala 3 - Diretoria
on Modified
Observations
10:30am/12:00pm Prepare Final Appraisal Team Sala 3 - Diretoria
Findings Presentation
12:00pm/1:00pm Lunch Appraisal Team Sala 3 - Diretoria
1:00pm/2:00pm Review Final Appraisal Team Auditório
Findings Presentation
2:00pm/3:00pm Present Final All Participants Auditório
Findings
3:00pm/4:00pm Executive Session Sponsor and Invitees Auditório
4:00pm/5:00pm Appraisal Close Out Appraisal Team Auditório

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