LAL BAHADUR SHASTRI INSTITUTE OF MANAGEMENT, DELHI

Two Year Full Time Post Grauate Di!loma i" Ma"a#eme"t

Trimester$I
%ourse %oe& '''()' %ourse Title& OB I * I"ter!erso"al E++e,ti-e"ess a" Grou! D."ami,s

A,aemi, Sessio"& /)'($'0 I"stru,tor&
%OURSE OB1E%TI2E&
Organizational effectiveness depends largely on its ability to manage the human behaviour. A proper
understanding of organizational dynamics and the various management concepts is essential for
every manager. The objective of this paper is to familiarize the students with basic management
concepts and behavioural processes that are at work in an organization.
Upon completion of this course, the students should be able to
!ist the major challenges and opportunities for managers to use O" concepts
#$plain how major personality attributes predict behavior at work
#$plain relationship between attitudes and job satisfaction
#$plain how perception affects the decision making process
Understand group dynamics, and specifically the way individuals within a group work
together to attain certain goals
%escribe and apply the principles of organizational behavior to developing effective
relationships with others in workplace
%OURSE %ONTENTS&
Moule
No3
Sessio"
No34s
To!i, 5 Reai"#4s
I '$/ I"trou,tio" to OB a" Ma"a#eme"t Pri",i!les
&onceptual 'ramework( &hallenges and Opportunities for O"( )anagerial *mplications
#volution of )anagement +rinciples( ,cientific )anagement Theories( -uman
.
/elations Approach( ,ystems Approach
Reai"#s&
0oontz, -. 1 2eihrich, -. 345567 &hapter 8, pp. .99:4.9
/obbins, ,. +.( ;udge, T.A.( <ohra, =. 345.47 &hapter .

Arti,le Re-iew
The -awthorne #$periments by 'rederick ;. /oethlisberger. &lassic /eadings in O".>
rd
ed. "y ;. ,teven Ott. ,andra +arke, /ichard ".,impson. +p..?4:.65
The people who make organizations go@or stop. "y &ross, /ob( +rusak,
!aurence. Harvard Business Review, ;un4554, <ol. 85 *ssue A, p.5?:...
II ($6 Perso"alit. a" 2alues
%eterminants of +ersonality( Traits of +ersonality( )easuring +ersonality(
+ersonality Attributes influencing O"( *mportance and Types of <alues( <alues across
cultures( !inking an *ndividualBs +ersonality and <alues to the 2orkplace
Reai"#s&
/obbins, ,. +.( ;udge, T.A.( <ohra, =. 345.47 &hapter 6, +p .4?:.64.
!uthans, '. 345587. Organizational "ehavior. &hapter 6. +p. .46:.6A.
Arti,le Re-iew&
&an you handle failureC "y %attner, "en( -ogan, /obert. Harvard Business Review,
Apr 45.., <ol. 89 *ssue ?, p..D:.4.
-ow Een F 1 "oomers will reshape your agenda. "y -ewlett, ,ylvia Ann( ,herbin,
!aura( ,umberg, 0aren. Harvard Business Review, ;ulGAug4559, <ol. 8D *ssue DG8,
pD.:DA
0now what really motivates you. "y -alvorson, -eidi Erant( -iggins, #. Tory.
Harvard Business Review. )ar45.>, <ol. 9. *ssue >, p..D:.45.
%ase
Eenerous to a 'ault. "ehavior in Organizations by Ereenberg
and "aron. +p .AA
A %ay in the !ife of Ale$ ,ander %riving in the 'ast !ane at !andon &are
+roducts by #lizabeth &ollins, !arry #. Ereine. Harvard Business Publishing.
+roduct =umber 4.DD:+%':#=E
A,ti-it.&
Using "ig 'ive )odel to measure +ersonality
4
III 7$8 Per,e!tio" a" I"i-iual De,isio" Ma9i"#
'actors *nfluencing +erception( Attribution Theory( 'reHuently Used ,hortcuts
*mpression )anagement and #mployee *mpression )anagement ,trategies( *ndividual
%ecision:making
Reai"#s
'undamentals of O". ,locum,;.2.1 -ellriegel, % 3455D7 &hapter .4 pp.>>8:>A4
/obbins, ,. +.( ;udge, T.A.( <ohra, =. 345.47 &hapter A, pp .68:.8D
Arti,le Re-iew
2hy Eood !eaders make bad decisions. "y &ampbell, Andrew( 2hitehead, ;o(
'inkelstein, ,ydney. Harvard Business Review, 'eb 4559, <ol. 8D *ssue 4, pA5:AA
-ow to Avoid &atastrophe. "y Tinsley, &atherine -.( %illon, /obin !.( )adsen, +eter
). Harvard Business Review. Apr45.., <ol. 89 *ssue ?, p95:9D.
I2 :$') Attitues a" 1o; Satis+a,tio"
Types of attitudes( Theories of Attitudes( Attitude ,urveys( ;ob ,atisfaction( Organizational
&ommitment
Reai"#s
/obbins, ,. +.( ;udge, T.A.( <ohra, =. 345.47 &hapter >, +p A?: 86
Ereenberg, ;. 1 "aron, /.A. 345587. "ehavior in Organizations. &hapter A.
pp 45? :4??
%ase
Te$aco Festerday vs. Today =ow, Only the Oil is &rude. "ehavior in Organizations by
Ereenberg and "aron. +p 4??
The Unmanageable ,tar +erformer. "y Eoel, Abhishek. Harvard Business Review.
)ay45.>, <ol. 9. *ssue 6, p.?.:.?6.
Arti,le
#nvy at 2ork. "y Tanya )enon 1 !eigh Thompson. Har-ar Busi"ess Re-iew.
April 45.5. pp AA:D..
-ow to cultivate engaged employees. "y <lachoutsicos, &haralambos A. Harvard
Business Review, ,ep45.., <ol. 89 *ssue 9, p.4>:.4A.
2 ''$'0
Moti-atio" a" Lear"i"#
Theories of )otivation( )aslowBs -ierarchy of =eeds( Theory I and F( -erzbergBs Two:
factor theory( Eoal setting theory and )"O program( #Huity Theory( #$pectancy Theory(
Operant &onditioning, &ontingencies of /einforcement( #ffective use of /eward and
+unishment( ;ob &haracteristics )odel( #mployee /ecognition and *nvolvement
programs( ;ob /edesigning( <ariable and ,kill based pay( 'le$ible benefits
Reai"#s&
!uthans, '. 345587 Organisational "ehaviour.&hapter A
/obbins, ,.+., ;udge 1 <ohra, =. 345.47 Organizational "ehaviour. &hapter D1 8
Ereenberg, ;. 1 "aron, /.A. 345587. "ehavior in Organizations. &hapter > 1 D.
%ase Stu.&
0eeping the <olunteers 2orking -ard at Amnesty *nternational U0. "ehavior in
Organizations by Ereenberg and "aron. +p 486:48A.
>
Thanks for =othing. O" by /obbins 345.47. +p 46A
Arti,le Re-iew&
#mployee )otivation A +owerful =ew )odel "y =ohria, =itin( Eroysberg,
"oris( !ee, !inda:#ling. Harvard Business Review, Oct4558, <ol. 8A *ssue .5,
p.>>:.>?, 4p
-ow to motivate your problem people. "y =icholson, =igel. Harvard Business
Review, ;an455>, <ol. 8. *ssue ., p6A:A6
2I '6$'< Grou! D."ami,s a" =or9 Teams
Types of Eroups( ,tages of Eroup %evelopment( Eroup +roperties /oles, =orms, ,tatus,
,ize and &ohesiveness( &reating effective teams( Eroup %ecision )aking( *ndividual versus
Eroup %ecision )aking

Reai"#s
/obbins, ,. +.( ;udge, T.A.( <ohra, =. 345.47 &hapter 9 1 .5, pp 4A4:>4>
Ereenberg, ;. 1 "aron, /.A. 345587. "ehavior in Organizations. &hapter 8.
pp 488 : >49
Arti,le Re-iew
&oming Through when it )atters )ost. "y Eardner, -eidi 0. Harvard Business
Review. Apr45.4, <ol. 95 *ssue ?, p84:9..
"uilding a team of players. "y 0evin /yan. Harvard Business Review, ;an:'eb
45.4, <ol. 95 *ssue J, p ?>:?A.
The new science of building great teams. "y +entland, Ale$ K,andyL. Harvard
Business Review, April, 45.4, <ol. 95 *ssue ?, p A5:D5.
%ases
*")B, )ulticultural )ultinational Teams. Organizational "ehavior by /obbins.
+p. >4>
Army &rew team by ,cott A. ,nook, ;effrey T. +olzer. Harvard Business
Publishing. +roduct =umber ?5>.>.:+%':#=E
2II '8$/) E" Term Pro>e,t Prese"tatio"
PEDAGOGY
*t will be a judicious mi$ of lectures, case analysis 1 discussion, article reviews, role plays,
assignments 1 presentations by the students.
E2ALUATION
The course will be evaluated on the following basis #nd:Term #$amination 65 )arks

*nternal Assessment 65 )arks
?
I"ter"al E-aluatio"&
&lass +articipation .5 )arks
Unannounced testGHuiz .5 )arks
Article /eview 6 )arks
!ive +rojects 3Eroup7 .5 )arks
#$ercises and &aselets .6
)arks
READINGS

Ereenberg, ;. 1 "aron, /.A. 345587. "ehavior in Organizations 39
th
ed.7. =ew %elhi +-*
!earning.
0oontz, -. 1 2eihrich, -. 345567. Management A Global Perspective.
=ew %elhi T)-
!uthans, '. 345587. Organizational Behaviour (11
th
ed.. )cEraw:-ill ,ingapore.
)c,hane, ,.!.( Elinow, ).A.<. 1 ,harma, /./. 345587. Organisational "ehaviour. ?th #d. Tata
)cEraw:-ill =ew %elhi.
)ullins, !.;. 3455D7. Management and Organisational Behaviour. D
th
#d. +earson #ducation.
+areek, U. 345587!nderstanding Organizational Behaviour, "
nd
#d. O$ford -igher #ducation.
+ierce, ;.!. 1 Eardner, %.E. 3455D7. Management and Organisational Behaviour. "
nd
#d.
&engage !earning.
/obbins, ,. +. ;udge, T.A. 1 <ohra, =. 345.47. Organizational Behaviour, 1$
th
ed.. =ew %elhi
+earson #ducation
,locum, ;.2. 1 -ellriegel, %. 3455D7. %undamentals o& Organizational Behavior. =ew %elhi
&engage
,upplementary /eadings
Branden, '. (he Ps)cholog) o& *el&+#steem, A -evolutionar) Approach to *el&+!nderstanding that
.aunched a 'e/ #ra in Modern Ps)cholog)
"arnes 1 =oble. %eeling Good, (he 'e/ Mood (herap)
6