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International Chamber of Commerce

38 cours Albert 1er


75008 Paris, France
Tel: +33 (0)1 49 53 28 28
Fax: +33 (0)1 49 53 28 59
TRAINING
FOR BUSINESS
BY BUSINESS
Leading-edge courses
First-class trainers
Professional
development
International
networking
Note from Laetitia
The International Chamber of Commerce (ICC) is
the voice of world business championing the global
economy as a force for economic growth, job creation
and prosperity. It has long been the worlds leading
organization in rules-setting and in the eld of
international commercial dispute resolution.
ICC Training and Conferences works closely with the
ICC International Court of Arbitration, the renowned
ICC Institute of World Business Law and ICC policy
commissions to provide the highest standard courses
to spread international business and legal practices.
Our highly topical trainings cover the most pressing
matters for global business, including arbitration and
dispute resolution, banking techniques and practices, and the internationally
recognized tools created by ICC to facilitate international trade such as the
Incoterms

rules, URDG or UCP. The worlds leading experts conduct ICC


trainings on international arbitration and negotiating international contracts
and allow crucial time for dialogue and discussion for highly personalized
answers to pertinent issues. ICC trainings are considered the best continuing
business education and attract an array of business people, corporate counsel,
lawyers and legal practitioners.
ICC understands the global nature of business and legal practices. In the
following pages, you will nd a variety of trainings in your country and around
the globe that are undertaken in collaboration with ICC regional representatives
and partner organizations.
The ICC Training and Conferences team is here to answer any questions you
may have.
Please contact us at events@iccwbo.org with any enquiries.
Regards,


Laetitia de Montalivet
Director
ICC Training and Conferences

Conferences
Arbitration in Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Annual International Mediation Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Annual Meeting of the ICC Institute of World Business Law . . . . . . . . . . . . . . . . . . 19
ICC-FIDIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ICC Young Arbitrators Forum (YAF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Additional information and sources
Partnership opportunities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Advocacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Dispute resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Bookstore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hearing Centre. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Introduction
About ICC Training and Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
10 good reasons to participate in an ICC event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Booking terms and conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Professional education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Trainings
International Commercial Arbitration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
ICC Institute Masterclass for Arbitrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Incoterms

2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
International Contracts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Online courses
Incoterms

2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Trade Finance Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Collections Online Training URC 522 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mentor 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
DC Master Advanced Documentary Credit Training . . . . . . . . . . . . . . . . . . . . . . . . 17
ISP Master ISP98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
URDG Master URDG 758 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Other references
DC-PRO Online LC Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ICC DRL Online Dispute Resolution Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
TRAINING FOR BUSINESS BY BUSINESS
CONTENTS
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About ICC Training and Conferences
The International Chamber of Commerce (ICC) is the world
business organization, a representative body that speaks with authority
on behalf of enterprises from all sectors in every part of the world.
In 1919, a handful of entrepreneurs decided to create an organization that would
represent business worldwide.
The members of the world business organization are companies and associations
engaged in international business. They are champions of the market economy
system of open markets and rules-based trade and investment.
ICC is the premier provider of services to world business, operating through its
policy commissions, special projects and specialized divisions.
What kind of events do we organize?
ICC Training and Conferences works closely with the most qualied legal
and business experts to impart their knowledge and practices. The trainings
and conferences cover a vast array of some of the most pressing matters for
global business, from arbitration and dispute resolution to banking techniques
and practices, and all trade tools such as the Incoterms

rules, URDG or UCP.


Staged all over the world, ICC events range from large topical conferences to
training sessions for small groups along with a wide variety of online training
programmes.
A full schedule of upcoming events can be found at:
www.iccevents.org
10 good reasons
to participate in an ICC event
Relevant Our events are always highly topical and allow participants to keep
pace with evolutions in the business and legal worlds.
Event leaders Our events are led by internationally-renowned and leading
experts, guaranteeing that you will learn from the very best.
The learning environment An intimate and dynamic learning experience is
ensured through a combination of technical presentations, plenary sessions
and small, practical working groups.
Support materials Participants receive a highly documented work folder
which, depending on the type of training, includes mock-cases, International
Conventions, ICC Rules, ICC Model Contracts, speaker contributions and
relevant key articles and case laws.
Networking Opportunities abound to meet like-minded professionals and
peers to interact with and share rst-hand experiences.
Guaranteed standards Open to both ICC members and non-members alike,
ICC trainings are vetted by a pool of ICC-accredited International Experts for
content and learning outcome.
International accreditation Gain credits for your professional education
with our accredited trainings and conferences. Please see professional credits
section of this brochure.
The right level From introductory courses to advanced level trainings, ICC
offers the appropriate level of training to meet your needs and competency.
Language range ICC currently offers trainings in English, French, Spanish
and Portuguese.
And nally Our social programme allows time for networking and relaxing
outside of the classroom.
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Booking terms and conditions
How to register?
It is possible to register by telephone or by fax:
Tel: +33 (0)1 49 53 28 67
Fax: +33 (0)1 49 53 30 30
or online at www.iccevents.org
Pricing policy
Special rates are available for ICC member companies, full-time academics and
in-house counsel. Group rates are also available: for four paying participants
from the same company a fth person can attend free of charge or tailor made
deals are available should you wish to attend with a larger group.
Working languages
We offer training in English, French, Spanish and Portuguese.
Means of payment
Secured payment can be made using credit card or bank transfer.
Travel and accommodation
Participants are responsible for making their own travel arrangements and hotel
reservations. When in Paris, a list of hotels close to the venue, with which ICC
has negotiated preferential room rates, will be sent to you upon receipt of the
registration form. We are able to dispatch visa invitation letters to support your
visa application only after receipt of your registration form and full payment of
your registration fees.
Cancellation policy
50% of the registration fee will be refunded if notice of cancellation is received
in writing one month before the event. Subject to agreement from ICC Training
and Conferences prior to the event, registration may be transferred at no extra
charge to another person from the same company or organization as the
original participant. Updated registration material will be required.
Professional education
ICC trainings and conferences are approved by various institutions, which allow
the participants to gain credits for their professional education.
If you are a lawyer:
You can get credits in the following jurisdictions
California ICC Training and Conferences is a State Bar of California
approved MCLE provider.
New York ICC Training and Conferences is eligible for CLE credit under New
Yorks approved jurisdiction procedures.
United Kingdom ICC Training and Conferences is a Solicitors Regulation
Authority External CPD Course Provider.
If you are an employee in France:
All employees in France are entitled to training for their professional
development (corresponding to the DIF). If you wish to benet from this by
attending our trainings, please put us in contact with your Human Resources
Department. Our activity is registered at the French Labour Ministry under the
number: 11 75 40892 75
France ICC trainings and conferences are approved by the Conseil National
des barreaux (CNB) in order for participants to obtain credits.
Other jurisdictions Upon request, ICC Training and Conferences will provide
a general certicate of attendance which can be used to make an individual
application for credit.
8 9 www.iccevents.org www.iccevents.org
International
Commercial
Arbitration
Learning outcomes
Understand the ICC Rules
and practice of International
Commercial Arbitration
Prepare and draft the Request for
Arbitration and the Answer to the
Request submitted to the Arbitral
Tribunal
Identify the issues and the role of
the ICC Court Secretariat at the
start of the arbitral proceedings
Select and appoint appropriate
arbitrators
Target audience
Practising lawyers
Legal directors and corporate
counsel from companies involved
in international commercial
arbitration
Magistrates
Duration Participants
3.5 days 40
1. PIDA Training
2. Advanced PIDA Training
PIDA Arbitration Training aim
This training provides participants with a rst-hand experience and
understanding of the ICC Arbitration procedure through practical and
interactive sessions. Participants will study the arbitration proceedings through
the simulation of a mock case.
Two levels exist: a PIDA Training and an Advanced PIDA Training
PIDA arbitration topics
Arbitration in the world today and general principles of arbitration
Presentation of ICC Arbitration and ICC Dispute Resolution Services
Request for Arbitration and Answer to the Request for Arbitration
Role of the Secretariat of the ICC International Court of Arbitration
before the Terms of Reference
Selection and appointment of arbitrators
Differences in procedural approaches: Civil law v common law
Terms of Reference
Powers, duties and role of arbitrators
Presentation of arbitral procedures and hearings
Preliminary hearing, testimony and other evidence Cross examination
Oral pleadings
Drafting of the nal Arbitral Award
Related reading from ICC bookstore | www.iccbooks.com
A must for those who are legal counsel and for
those who wish to become arbitrators.
David Dingwall
Afect Green Mc Murtry Canada
Cost per participant (excluding VAT)
ICC members: 1,450
Non-members: 1,570
The Advanced PIDA training is designed for practitioners who already have
a strong experience in international commercial arbitration to enhance their
knowledge. The mock case offers a set of complex circumstances (issues of
multiparty and multicontract arbitration).
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Documentary evidence is at the heart of the arbitral process. In international arbitration,
the right to be heard implies not only the production of documents, but also the
possibility of accessing evidence held by other parties or third entities. State court
intervention may then complicate the tribunals task. Arbitral tribunals may have to
decide which rules apply to issues such as the evidentiary value of documents or their
admissibility. Arbitrators are increasingly confronted with new challenges, such as the
growing volume of documentary productions and requests for E-Discovery, as well as
ever more frequent objections to confidentiality and privilege. Finally, document
productions may confront arbitrators with difficult issues of fraud and forgery.
The practice of documentary evidence is changing as international arbitrators look
for transnational solutions capable of striking a proper balance between efficiency and
fairness. Transnational instruments such as the IBA Rules on the Taking of Evidence
in International Commercial Arbitration may need to evolve to accommodate new
approaches and solutions. Dossier VI, Written Evidence and Discovery in
International Arbitration, seeks to encourage reflection on future practice
in relation to documentary evidence in international arbitration.
The contributors to this Dossier include:
Amy Cohen Laurence Shore
Bernard Hanotiau Michael E. Schneider
David J. Howell Guido Santiago Tawil
Julian D.M. Lew Vera van Houtte
Loretta Malintoppi V.V. Veeder
Carole Malinvaud Markus H. Wirth
Lucy F. Reed
With the publication of Dossier VI, Written Evidence and Discovery in
International Arbitration, the ICC Institute of World Business Law fulfils its dual
mission: training and acting as a think-tank for the International Chamber of
Commerce particularly in the field of arbitration.
This dossier is published under the auspices of the ICC Institute of World Business Law, Chaired by Serge
Lazareff, distinguished Member of the Paris bar.
The International Chamber of Commerce, the World Business Organization, based in Paris, is the
global leader in the development of standards, rules and reference guides for international trade.
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Written Evidence and
Discovery in International
Arbitration
Edited by Teresa Giovannini and Alexis Mourre
D O S S I E R S
ICC Institute of World Business Law
N E W I S S U E S A N D T E N D E N C I E S
Cover illustration: Images.com/CORBIS/Wieslaw Rosocha
ICC Publication No. 698
ISBN: 978-92-842-0033-7
Masterclass topics
Examining the role of the arbitrator
Understanding the major differences between sole arbitrator, co-arbitrator,
and the chairman
Focus on how the appointment of arbitrators functions
Understanding the general administrative matters arbitrators deal with at
the beginning of proceedings
Critical procedural matters in arbitral process
Establishing the arbitrators authority to create a suitable framework for
the arbitration
Focus on hearing conducting procedures
Mock arbitral tribunal to explore issues pertaining to relations between arbitrators
The combination of the theoretical and practical
aspects of arbitration by experienced practitioners
made this a unique and invaluable course.
Hon. William G. Bassler
Independent Arbitrator and Mediator
ICC Institute
Masterclass
for Arbitrators
Learning outcomes
Understand the role of the
arbitrator and the major
differences between the role of a
sole arbitrator, co-arbitrator and
the chairman
Understand the selection process
of the arbitrators which involves
various issues such as the
interview process and the conict
checks
Deal with the types and level of
disclosures that are required by
the obligation of impartiality and
independence
Deal with the commencement
of proceedings to establish an
orderly and efcient process
Establish authority and the
framework for the arbitration
Target audience
This advanced level training is
designed primarily for practitioners
who have signicant experience in
international commercial arbitration
as counsel, but who have little or no
experience as arbitrators. Attendees
are expected to have already
mastered the essentials of arbitral
proceedings and ICC Arbitration, as
these will not be reviewed during
the Masterclass. Please note that
a Curriculum Vitae is requested
upon registration as candidates will
be accepted depending on their
experience.
Duration Participants
3 days 40
Masterclass
Masterclass aim
This training will provide participants with an opportunity to reinforce their
knowledge of the fundamentals of international commercial arbitration and to
learn about the latest developments and best practices related to serving as an
international arbitrator.
Cost per participant (excluding VAT)
ICC members: 1,355
Non-members: 1,455
Related reading from ICC bookstore | www.iccbooks.com
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Online training
Incoterms

2010 available at www.iccwbo.org/onlinetraining


Dont tell your competitors about this
training. They will learn too much!
Peter Norman, Senior Vice President,
Logistics and Insurance, CellMark AB Sweden
Incoterms

2010
Learning outcomes
Use the Incoterms

2010 rules
book with condence.
A thorough working knowledge
of the rules: the costs, risks and
responsibilities of both buyers
and sellers
An understanding of the basic
issues to be considered by
buyers, sellers and carriers in
order to secure a successful sales
transaction
Describe what an Incoterm


rule does and doesnt do in
order to avoid discrepancies
in your contract
Target audience
Trade nance ofcers in banks
Export or import consultants and
advisors
Professionals working in nance
and risk departments
In-house freight and carriage
operatives
In-house insurance specialists
Lawyers advising any of the above
Duration Participants
2 days 40
Masterclass
Masterclass aim
This two-day training provides participants with a thorough understanding of
the new Incoterms 2010 rules, starting with an overview of the changes, new
provisions, and new classication, and moving quickly into ve practical, small
working groups where participants are given real life scenarios to practice
incorporating the correct Incoterms

2010 rule into the contract of sale.


Cost per participant (excluding VAT)
ICC members: 1,380
Non-members: 1,550
Masterclass topics
The revision process and principle changes
New structure and main features
How Incoterms rules relate to the sale contract and other transport
documentation insurance, bills of lading and letters of credit
Five workshops on EXW/FCA, CPT/CIP, DAT/DAP/DDP, FAS/FOB, CFR/CIF
Related reading from ICC bookstore | www.iccbooks.com
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PIDA Contracts topics
Strategies and techniques of negotiation
Essential and accessory clauses
ICC Model Clauses (Force Majeure, Hardship and Condentiality clauses)
Drafting techniques
The grounds of failure renegotiation strategies
Dispute resolution: State Tribunals, ADR, arbitration or combination
of the med-arb
Reducing risks, costs and loss of time The ICC ADR, Expertise
and Dispute Boards Rules
Importance of cultural and legal differences Civil law v common
law approach
Practicing international contracts in various regions of the world
A unique opportunity for discussing
commercial/legal issues amongst a very
large cross-section of cultures.
Fred Vroom
Ince & Co.
International
Contracts
Learning outcomes
Acquire the skills to negotiate
and draft a contract
Strategies and techniques
of negotiation
Be able to use the ICC
model clauses
Learn the techniques on how
to avoid and resolve disputes
Understand the importance
of cultural and legal differences
to avoid misunderstandings in an
international context
Practical application with
mock case
Target audience
Legal directors and corporate
counsel from companies involved
in international trade
Practicing lawyers
Legal practitioners advising
international trading companies
Business people involved
in international trade and
dispute resolution
Duration Participants
3.5 days 40
PIDA Training
PIDA Contracts Training aim
Negotiating and drafting a contract of quality, which will allow the parties to
preserve their relationship in the long term, are skills and techniques that need
to be learned, as does managing the post-contract and dealing with different
kinds of conict resolution. This seminar will focus, through the study of a mock
case, on these issues and the main problems that arise in international contracts.
Cost per participant (excluding VAT)
ICC members: 1,810
Non-members: 1,930
Negotiating and drafting key clauses, dispute resolution, different cultural
and legal approaches.
Related reading from ICC bookstore | www.iccbooks.com
16 17 www.iccevents.org www.iccevents.org
Online
Courses
www.iccwbo.org/onlinetraining
How does it work?
The course content is prepared and written by leading ICC trade experts and is
accessible through your computer from anywhere in the world at a time chosen
by you. Beginner and advanced level courses are available.
Each trainee receives a personalized ICC certicate indicating their score
in the course assessment.
Online trainings:
Incoterms

2010
Cost: 179
Six hours of online training which will ensure a rm foundation in the understanding
and application of the rules.
Trade Finance Suite
Cost: 800
Over 10,000 people have trained in international trade nance using our suite
of ICC online training services. The online training suite covers the full range
of skill levels from basic to advanced.
The training ensures that trade nance professionals have the requisite
skills to issue, process and honour trade products in line with the provisions
of the ICC Trade Rules (URC 522, UCP 600, URDG 758 and ISP98). The suite
includes training on Collections, Documentary Credits, Standby LCs and
Demand Guarantees.
Collections Online Training URC 522
Cost: 300
Learn the essentials of Documentary Collections work and the application
of URC 522. The only online training in Collections that can train your staff
to an ICC-approved standard.
Mentor 600
Cost: 300
A completely new online course in documentary credits and UCP 600. Mentor
600 is the only ICC approved course that trains your staff in all aspects of the
new rules.
DC Master Advanced Documentary Credit Training
Cost: 300
DC Master consists of 12 hours of online instruction and training in Documentary
Credit practice and UCP 600. It is designed to enhance the knowledge and skills
of experienced letter of credit professionals.
ISP Master ISP98
Cost: 300
12 hours of online training and instruction in ISP98, the rules governing the
operation of standby LCs/independent undertakings. It is designed to ensure
prociency in this area of trade nance work.
URDG Master URDG 758
Cost: 300
12 hours of online training and instruction in the operation of demand
guarantees and counter-guarantees and the application of URDG 758.
It is designed to ensure prociency in this area of trade nance work.
Other references:
DC-PRO Online LC Library
Cost: 2,500
Gain instant access to crucial Documentary Credit information. DC-PRO
provides senior LC professionals with vital LC information, which is delivered
in a structured and fully searchable manner.
ICC DRL Online Dispute Resolution Library
Cost: 1,200
The ICC Dispute Resolution Library is a dynamic and searchable online service
provided by the ICC International Court of Arbitration containing more than
1,000 documents from its established publications on arbitration.
The ICC DRL allows you to keep up to date with the most recent publications
and at the same time provides a searchable database of ICC awards and reports.
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ICC-FIDIC conferences
A two-day conference examining and comparing different methods of resolving
construction disputes, particularly in the context of FIDIC Contracts, be it
through dispute boards, amicable dispute resolution, litigation in state courts,
or arbitration.
ICC YAF (Young Arbitrators Forum) global conference
The ICC YAF Global Conference, organized every 18 months, brings together
YAF members from all chapters. Taking place over a weekend, it includes
a mix of academic training and networking activities in an informal and
fun atmosphere.
Arbitration in Latin America
ICCs annual Miami Conference is a key forum for understanding international
commercial arbitration in Latin America. It provides an indispensable update
on developments in the region. The conference has become one of the most
important gatherings for the Latin American arbitration community. Not only
does it offer a line up of top-class speakers, topical discussions and relevant
news, but also an excellent opportunity to network. The conference attracts
an audience of close to 350 including over 30 nationalities.
Annual Meeting of the ICC Institute of World Business Law
The ICC Institute of World Business Law acts as a think-tank working closely with
the ICC International Court of Arbitration and ICC policy commissions. Once a
year, the Institute holds its Annual Meeting where some of the worlds leading
legal experts gather to share knowledge and expertise on a topical issue and the
proceedings are generally published.
Annual International Mediation Conference
The ICC annual International Mediation Conference opens ICCs Mediation Week
and is designed specically for in-house counsel and members of senior corporate
management. Each year, representatives of some of the worlds most sophisticated
ADR users discuss mediation and conict management related topics from their
corporate point of view. The conference combines both theoretical and practical
sessions and an interactive user-to-user approach. The conference highlights the
merits of mediation one of the dispute resolution services offered by ICC under its
ICC ADR Rules as an efcient procedure for the resolution of business conicts.
Conferences www.iccwbo.org/events
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Partnership opportunities
ICC Your global initiative partner
As the world business organization, ICC has the network and experience to offer
you an unrivalled opportunity to build partnerships around the world.
In short, partnering with ICC demonstrates your commitment to setting global
standards and best practices.
Whether you are looking to attract interest in your business or to support
economic growth in developing regions, ICC provides an ideal global platform
to reach your target audience. Our partnership options are available at various
funding levels and can be tailored to your branding and marketing goals.
Contact
Philip Kucharski
Director of Business Development
+33 (0)1 49 53 28 65
philip.kucharski@iccwbo.org
Luz Rodriguez
Global Partnerships Manager
+33 (0)1 49 53 28 42
luz.rodriguez@iccwbo.org
We thank our ICC partners:
22 23 www.iccevents.org www.iccevents.org
ICC helps business to develop policy positions and ensures those positions are
heard at national and international level. Our advocacy work with governments
and intergovernmental bodies such as the United Nations and G20 is
complemented by extensive media outreach. ICC elaborates policy positions on
behalf of its global business membership through the work of its commissions.
ICC enables members to work directly on policy issues that have an impact on
business ability to trade and invest across borders and meet the challenges and
opportunities of an integrated global economy.
ICC makes policy in: arbitration, banking, commercial law, competition,
corporate responsibility and anti-corruption, e-Business, IT and telecoms,
environment and energy, nancial services and insurance, intellectual property,
marketing and advertising, taxation, trade and investment, and transport
and logistics.
ICC Publications is the publishing arm of ICC. It provides resources for
international business; invaluable for bankers, lawyers, arbitrators and anyone
involved in cross border trade. The content of ICCs publications is derived from
the work of ICC commissions, institutions and international experts. In addition
to the traditional paper format, the ICC Bookstore also offers practical eBooks
for which the delivery time takes only minutes.
The list of products covers three broad categories ICC rules and standards,
practical guidelines, and reference works. The rules and accompanying
guidelines, which form the core of the publishing programme, are updated
periodically to take account of technical developments and the evolution
of commercial and banking practices.
The International Chamber of Commerce (ICC) is a highly reputable provider
of dispute resolution services for international businesses that are seeking
alternatives to court litigation.
ICC dispute resolution exists in many forms, ranging from arbitration and
mediation to expertise and dispute boards. This service is administered by
two main bodies: the ICC International Court of Arbitration and the ICC
International Centre for ADR.
In response to growing demand from the business and legal communities,
ICC opened a dedicated facility for arbitration hearings and other forms of
commercial dispute resolution in October 2008. Located next to Trocadero
in Paris, it is the rst facility of its kind. With over 800m
2
, it is composed of
10 meeting rooms of various sizes custom built to the highest specications.
The ICC Hearing Centre is available for any kind of institutional or ad hoc
arbitration hearings as well as for the conduct of amicable dispute resolution
(ADR) procedures and business meetings. The ICC Hearing Centre welcomes
hearings from the World Bank, the Permanent Court of Arbitration and other
institutional and ad hoc arbitration hearings as well as ICC Arbitration hearings.
For business meetings, seminars and trainings, the Hearing Centre is the ideal
venue in Paris.
Advocacy
Dispute
resolution
Hearing
Centre
www.iccwbo.org/policy
www.iccarbitration.org www.icchearingcentre.org
Bookstore www.iccbooks.com
24
www.iccevents.org
Les Espaces ICC
For reservations:
E-mail: ona.dermody@iccwbo.org
Tel: +33 (0)1 49 53 33 00
Web: www.icchearingcentre.org
112, avenue Kleber
75016 Paris
The best venue for your next meeting

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