Fishbone Diagram Generator 2.

0

Problem Statement
INEFECTIVE IMPLEMENTATION OF THE QUALITY
MANAGEMENT SYSTEM


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analyze in the white box below.
Include as much information on the
"what", "when", and "how much" of the
problem. Click "finished" to continue.

Major Cause Catagories
1 People 4 Measurement
2 Source Reporting 5 Environment
3 Procedures 6 Systems
Fill in general cause catagories below. For suggested causes, click on
your business type.You can add or change suggested causes if you
choose. Click "finished" to continue.
Specific Causes
#1 People #4 Measurement
---->Not Following the procedures ---->Lack of Monitoring of Output
---->Lack of Awareness ---->No adequate method to monitor deliverables
---->People/Department Works independently ---->No specific & measurable KPI
---->Lack of Management/Leadership Skills (QMR) ---->
#2 Source Reporting #5 Environment
---->Not communicated to relevant personnel ---->Lack of leadership/direction
---->Deliverables not clearly defined ---->Lack of proper communication
---->No clear cut and measurable output ---->Independent Working culture
----> ---->
#3 Procedures #6 Systems
---->procedures not being followed ---->Lack of defined communication system
---->people not reading the procedures ---->Communication meeting and progress meeting not being done
---->not auditing has been made ---->Not mandated to report an output on a deadline
---->no monitoring of implementation ---->
Enter specific causes associated with respective major causes below. Be
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Measurement
Environment
Fill in general cause catagories below. For suggested causes, click on
your business type.You can add or change suggested causes if you
Measurement
Lack of Monitoring of Output
No adequate method to monitor deliverables
No specific & measurable KPI
Lack of leadership/direction
Lack of proper communication
Independent Working culture
Lack of defined communication system
Communication meeting and progress meeting not being done
Not mandated to report an output on a deadline
Fishbone Diagram
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INNEFECTIVE IMPLEMENTATION
OF THE QUALITY MANAGEMENT
SYSTEM

Lack of
Management/Leadership
Skills (QMR)
Lack of Awareness
people not reading the procedures
Not Following the
procedures
no monitoring of implementation
People/Department Works
independently
Communication meeting and
progress meeting not being done
Not mandated to report
an output on a deadline
Independent Working
culture
procedures not being
followed
Lack of leadership/direction
not auditing has been made
Lack of proper
communication
Deliverables not clearly
defined
No adequate method to
momitor deliverables
No specific & measurable
KPI
Lack of Monitoring of
Output
Lack of defined
communication system
Not communicated to
relevant personnel
No clear cut and measurable
output
Environment People Procedures
Systems Measurement
Source Reporting
#1
WHY
WHY
WHY People/department work indepently
WHY
#2
WHY Not communicated to relevant personnel
WHY
WHY
#3
WHY
WHY
WHY
WHY
#4
---->
---->
---->
---->
#5
---->
---->
---->
#6
---->
---->
---->
ANALYSIS
PEOPLE
Not following the procedures
Lack of awareness
lack of management/leadership
SOURCE DOCUMENTS
Deliverables not clearly defined
No clear cut and measurable output
PROCEDURES
Procedures not being followed
People not reading the procedures
No auditing has been made
No monitoring of implementation
MEASUREMENT
lack of monitoring of output
No method to monitor a specific deliverable
No specific measurable KPI
Not required and not being pushed by the Management
MANAGEMENT
Lack of leadership/direction
Lack of proper communication
Independent working culture
SYSTEMS
Not mandated to report an output on a deadlines
Lack of defined communication systems
Communication, meetings and progress monitoring not being done
BASIC CAUSES
People/department work indepently
Not communicated to relevant personnel Reporting & Deliverable shall be defined in the KPI and shall be communicated
ANALYSIS
PEOPLE
Not following the procedures Random Auditing and Issuance of NCR shall be done
Lack of awareness QHSE & HR Trainings shall be scheduled per department
Collaboration meetings - e.g. Marketing & Commercial Meeting together
lack of management/leadership Officers are required to submit a monthly progress report of the KPIs
SOURCE DOCUMENTS
Deliverables not clearly defined Reporting & Deliverable shall be defined in the KPI and shall be communicated
No clear cut and measurable output KPI/Departmental Objectives shall be established
PROCEDURES
Procedures not being followed Random Auditing and Issuance of NCR shall be done
People not reading the procedures Quality Improvement Program shall be gathered from Employees - Reward System
No auditing has been made Internal Auditing shall be made - this audit shall be a part of the QHSE KPI
No monitoring of implementation Internal Auditing shall be made - this audit shall be a part of the QHSE KPI
MEASUREMENT
lack of monitoring of output
Output, deliverables and schedule shall be in the KPI document
Updates to be reflected in the weekly report, To be reported in the Monthly TMM
No method to monitor a specific deliverable No method to monitor a specific deliverable
No specific measurable KPI Established KPI to be monitored on a defined frequencies
Not required and not being pushed by the Management Management to mandate Departments to establish a Targets and Objectives
MANAGEMENT
Lack of leadership/direction
Monthly Meetings with All Employees shall be done where discussion on teamworks,
motivation shall be presented
Lack of proper communication
Develop a List of Meetings
Agenda to include Quality Initiative and Specific Department Issues (weekly)
Monthly Meeting - Monthly Reporting of KPI
Independent working culture Independent working culture
SYSTEMS
Not mandated to report an output on a deadlines GET IT DONE
Lack of defined communication systems Develop a Communication Protocol - Internal & external
Communication, meetings and progress monitoring not being done
Develop a List of Meetings
Agenda to include Quality Initiative and Specific Department Issues (weekly)
Monthly Meeting - Monthly Reporting of KPI
IMMEDIATE ACTION
Reporting & Deliverable shall be defined in the KPI and shall be communicated
ANALYSIS
Random Auditing and Issuance of NCR shall be done Audit Program and Continual Improvement Program
QHSE & HR Trainings shall be scheduled per department QHSE & HR Training Program
Collaboration meetings - e.g. Marketing & Commercial Meeting together Collaboration meetings - e.g. Marketing & Commercial Meeting together
Officers are required to submit a monthly progress report of the KPIs Officers are required to submit a monthly progress report of the KPIs
KPI Objective Setting
Reporting & Deliverable shall be defined in the KPI and shall be communicated
KPI/Departmental Objectives shall be established
Random Auditing and Issuance of NCR shall be done
Audit Program and Continual Improvement Program
Quality Improvement Program shall be gathered from Employees - Reward System
Internal Auditing shall be made - this audit shall be a part of the QHSE KPI
Internal Auditing shall be made - this audit shall be a part of the QHSE KPI
Output, deliverables and schedule shall be in the KPI document
Updates to be reflected in the weekly report, To be reported in the Monthly TMM
Management Review Session (Monthly)
No method to monitor a specific deliverable
Established KPI to be monitored on a defined frequencies
Management to mandate Departments to establish a Targets and Objectives KPI Objective Setting
Monthly Meetings with All Employees shall be done where discussion on teamworks,
motivation shall be presented Monthly QHSE & HR Motivation Training Program
Develop a List of Meetings
Agenda to include Quality Initiative and Specific Department Issues (weekly)
Monthly Meeting - Monthly Reporting of KPI
Develop a List of Meetings
Agenda to include Quality Initiative and Specific Department Issues (weekly)
Monthly Meeting - Monthly Reporting of KPI
Independent working culture Monthly QHSE & HR Motivation Training Program
GET IT DONE GET IT DONE
Develop a Communication Protocol - Internal & external Lack of defined communication systems
Develop a List of Meetings
Agenda to include Quality Initiative and Specific Department Issues (weekly)
Monthly Meeting - Monthly Reporting of KPI
Develop a List of Meetings
Agenda to include Quality Initiative and Specific Department Issues (weekly)
Monthly Meeting - Monthly Reporting of KPI
IMMEDIATE ACTION PROGRAMS
ANALYSIS
Audit Program and Continual Improvement Program
QHSE & HR Training Program
Collaboration meetings - e.g. Marketing & Commercial Meeting together
Officers are required to submit a monthly progress report of the KPIs
KPI Objective Setting
Audit Program and Continual Improvement Program
Management Review Session (Monthly)
KPI Objective Setting
Monthly QHSE & HR Motivation Training Program
Develop a List of Meetings
Agenda to include Quality Initiative and Specific Department Issues (weekly)
Monthly Meeting - Monthly Reporting of KPI
Monthly QHSE & HR Motivation Training Program
GET IT DONE
Lack of defined communication systems
Develop a List of Meetings
Agenda to include Quality Initiative and Specific Department Issues (weekly)
Monthly Meeting - Monthly Reporting of KPI