Queborac Bagumbayan Sur

Naga City, Philippines 4400

Tel: +639171234567


June 22, 2014

MS. SHANNAH MAY MONTALES
Faculty Member
Department of Arts and Sciences
Ateneo de Naga University


Dear Ms. Montales:

Subject: Excuse Letter

Please excuse me if I was unable to attend the class last meeting, June 9, 2013, because I had to see my
doctor for a medical checkup.

I hope you understand. Hereby, I have attached my medical certificate for your record.

Thank you for your consideration.


Yours faithfully,


Michelle Micah Prado
2
nd
year, Legal Management




















MP_dk
Queborac Bagumbayan Sur
Naga City, Philippines 4400
Tel: +639171234567


June 25, 2014

JUAN DELA CRUZ
Head/Manager
Customer Service Management
House Transport


Dear Sir:

I would like to inform you that the furniture that I have asked to be transported were defected.

Last June 1, 2014, I have ordered to your management to have my furniture from my old house
transferred to my current residence. But then, I have noticed some major damages to some of my stuffs. I
have thought they were damaged at the time the movers were carrying them.

Therefore, I am slightly dissatisfied with the performance of your company, yet I appreciate your service.
Attached are photos of the damages to my furniture in support of my claim.

I look forward to hearing from you by return.

Thank you.


Sincerely yours,


Michelle Micah Prado
















MP_dk

Queborac Bagumbayan Sur
Naga City, Philippines 4400
Tel: +639171234567


June 22, 2014

MS. EVELYN B. AMARO
Director
Admissions and Aid Office
Ateneo de Naga University


Dear Ms. Amaro:

Subject: Letter of Inquiry

I, Michelle Micah C. Prado, incoming first year college student, would like to be part of your institution,
Ateneo de Naga University.

Therefore, I would like to request detailed admission procedure and curriculum for the courses available
in your college. I would also be grateful if you could include all information about financial aid including
the scholarships you are offering.

I am looking forward to your positive reply.

Thank you.


Yours truly,



Michelle Micah Prado
















MP_dk
Everlong Batteries
171 Choi Hung Road
Te/Faxl: 233-54-59


June 30, 2014

MR. J WONG
Purchasing Officer
Fortune Goods
317 Orcherd Road


Dear Sir:

Subject: Response to Complaint Letter

I am writing in response to your letter of complaint dated June 25, 2014. As a result of our investigation,
we found out that our company failed to deliver your full order.

I have thought that your orders were carefully and correctly checked by my staff. Please accept our
apology regarding the situation if we had just delivered 12,000 batteries instead of 14,000. As a gesture of
our regret, we are willing to supply the lacking 2,000 and an additional 2,000 batteries.

I appreciate to receive a feedback from you concerning our mistake. We look forward to receiving your
further orders and assure you that they will be filled correctly.

Thank you very much.


Yours sincerely,



Michelle Micah Prado
Distributions Manager














MP_dk
Queborac Bagumbayan Sur
Naga City, Philippines 4400
Tel: +639171234567


July 2, 2014

MR. TJ ZIPSTER
Operation and Production Manager
IGP Cafeteria
Ateneo de Naga University


Dear Mr. Zipster:

Subject: Order Letter

I was informed that your business has been known because of your trendy accessories. In accordance
with it, I would like to purchase the following items:

No. Product Quantity Unit Price Total
1 Basic Zip Bracelet 3 Php. 55.00 Php. 165.00
2 Customized Zip 1 Php. 70.00 Php. 70.00
3 Zip Watch 2 Php. 250.00 Php. 500.00
Total Php. 735.00

Please be guided accordingly with the correct quantities of order I will be purchasing. I would appreciate
it very much if you could send these items immediately.

I am looking forward for a long-term business relationship with you.

Thank you.


Yours sincerely,


Michelle Micah Prado









MP_dk
Queborac Bagumbayan Sur
Naga City, Philippines 4400
Tel: +639171234567


July 7, 2014

JUNE VAN KLAVEREN
123 New York St.
Gimenez Park Subd., Naga City


Dear Sir:

My name is Mich Prado, owner of Sweetshop located at Bayan Sur, Naga City. Come and try our
DELIGHTSOME and LUSCIOUS CAKES!

We have various styles of cakes suited to your taste for all occasions. For your information, well be
offering discounts this coming weekend, July 11 & 12, 2014. If you are interested, we could directly
deliver your orders without service fee for your convenience.

I am looking forward for your response to our invitation. Attached is a catalogue to facilitate your orders.

I am very pleased to serve you. Thank you.


Yours truly,



Michelle Micah Prado
Owner, Sweetshop

















MP_dk

WOODEN NOVELTIES
Queborac Bagumbayan Sur
Naga City, Philippines 4400
Tel: +639171234567


July 9, 2014


MR. JOHNY DELA CRUZ
Custom Poppy Popsicle
Pineapple St., Naga City

Dear Mr. Dela Cruz:

Invoice No. : PS345
Quantity : 10,000 boxes
Balance Due : Php. 228,750.00

Please be reminded that you still have an outstanding balance of TWO HUNDRED TWENTY-EIGHT
THOUSAND AND SEVEN HUNDRED FIFTY PESOS ( Php. 228,750.00) in your account as of June
23, 2014.

Please pay the amount immediately.

Thank you for your payment.


Yours truly,



Michelle Micah Prado
Collecting Officer















MP_dk

Introduction


The global business trend has been tremendously competitive as far as product quality,
marketing strategies and its managing resources. Some company owners, managers, CEOs and
other business leaders are now introducing innovations in making their business strong, efficient
and effective in dealing with their clients.

Business letter correspondence and other personal-related documents are somewhat vital and
necessary for such a basic management function. As for a business student, it is important to
acquire these various types of business letter in order to know and be prepared once he/she now
enters the business world. The following were the letters I have learned and done during our
preliminary period.

Excuse Letter
Letter of Inquiry
Complaint Letter
Response to Complaint Letter
Order Letter
Sales Letter
Collection Letter

This contains the draft and the final output of the above-said letters.


























From the first letter, I have perceived lots of errors in terms of use of my prepositions and
dictions. Theres ambiguity on my sentences due to the wrong usage of some words which
resulted to a different thought of the sentences. However, I think I have also developed as we
proceeded writing the succeeding letters. Though there were still some common errors and
mistakes, at least I witnessed my scores progressing from the time I wrote the first letter until the
last. Seeing the grade of my letters is somewhat a motivation for me to do better in my other
letters to achieve a much higher grade. Im very glad as well that Mam Shannah taught us the
basics well in doing those letters proficiently. But as for my general performance, I still need to
improve in such a way of writing letters concisely and exercise proper usage of words, most
importantly prepositions.




-Michelle Micah Prado
2
nd
year, Legal Management