Individual Behavior In Organization

Case Study: Jack goes to training

INTRODUCTION:
There is a very close relationship between a humans behavior and change. Everyone reacts to
change based on their attitudes and this reaction does not depend upon any logic but on how it
will affect a persons needs and satisfaction in the organization.
Similar is the case with Jack, a 43 year old machinist with Sancton Industries. Having being
worked for them for the past 23 years Jack now feels a grown level of nervousness because of all
the changes being implemented in the organization. Not only that but he has started to feel
dissatisfied with his job.
Now with the introduction of computers at his work place Jack has to go back to school and learn
how to use it. And this going back to school is making not only Jack but the other employees
equally uncomfortable. They find it useless and boring.
The training ends with a surprise evaluation which makes Jack feel even more dissatisfied and
stupid about him.
SWOT ANALYSIS:
Strengths:-
Introduction of new technology in work practices.
Proper training to employees to make them more efficient at the job.
Weaknesses:-
Lack of understanding on the part of the organization towards the employees.
Demotivated employees
Constantly changing the technology and working ways leaves the employees confused.
Opportunities:-
Increase efficiency by motivating the employees and explaining how the changes could
be beneficial for them.
Employing trained work force to work with the new technology.
Threats:-
The negative outlook of employees towards change, making them nervous about their
jobs without even trying.
Decreasing confidence level of employees and lack of motivation may make them quit
their jobs.


1. The issue in the case:
The major issue in this case is the reluctance on behalf of the employees to adapt to the
technological changes happening in the organization. The employees are already bored
and dissatisfied on top of which they constantly have to be a part of training exercises
which they do not understand. Also, the management is unaware of this fact and has
made no provision to motivate the employees or make them understand how this change
could benefit not only the company but also the employees.

2. Plausible solution:
a. Talking to the employees about the new changes in the organization.
b. Motivating them to work learn new skills and adapt to this new technology.
c. Explaining them that these changes are also for their betterment.
d. Giving the employees a chance to practically experience these machines instead of
classroom teachings.