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Opening Procedure

1 Check the locks


2 Opening should happen before 9:45 AM in the presence of Security & Manager/Assistant Manager
3 Turn on all lights
4 House keeping work to be started
5 Security to take staff attandance
6 Manager to check attandance & presentation of all the staff - especially uniforms
7 Email attandance report
8 Daily Drill
9 Process the "GO BACKS" by floor staff
10 Cashier to prepare the till
11 Manager/asst/cashier to prepare banking & bank the cash
12 Till to be ready for trading exactly by 10:00 AM
13 All floor staff to take their positions & start dusting
14 After Mopping Turn on the A/C
15 Manager to check every corner of the store & sign a house keeping report
16 Manager to Check display bay by bay with the concerned floor incharge
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Closing procedure
1 Turn on the closed board & stop incomming customers
2 After last customer cashiers to finalize the cash statement & match with POS
3 EDC closing statement & matching with POS
4 Check the impressed amount
5 Enter the daily closing repot & email
6 Security check for all outgoing staff
7 Physical statement for banking amount to be prepared
8 All computers to be shut down
9 Lights & A/C to be shout down
10 Final locking with masking tape & signature
Operational Procedure
1 Stock processing is a priority
2 Stock indent entry
3 Stock indent request if scheduled
4 Damaged goods report
5 Displaying new materials
6 Full day dusting & cleaning
7 checking the demo pieces & requeting for new demo pieces
8 Daily Water tank filling
9 Daily glass cleaning
10 Maintane contact list of service providers on Google+
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Maintanence Procdure
1 UPS routine check
2 A/C routine Check
3 Generator Routine check
4 Telephone lines checking
5 EDC Checking
6 Broad Band line checking
7 Lubricating the rolling shutter
8 Barcode printer maintanence
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Must Dos
1 Send all invoices & documents to Bangalore with proper entry in a log book every day
2 Form "C" to be generated & delivered every Day
3 Form "F" to be generated when ever there is stock transfer
4 If stock has to be returned to HO E- Sugam is a must
5 Vat Registration to be displayed in every store
6 All attendance book to be stored in the store
7 Fether certificate to be available in records
8 Sea shell certificate to be available in records
9 Paying telephone bills on time
10 Paying electricity bills on time
Procedure for sale & promotion
nalini to do
Consumable Inventory
1 Carry bags inventory to be checked every day & procured
2 EDC machine rolls
3 POS printer roll
4 Loyalty card
5 Visiting card
6 A4 paper
7 Barcode rolls
8 Rubber Band
9 Bead Bar poly bags
10 Room Freshner
11 Coline
12 Harpic
13 Phenyl
14 Odonil
15 Cable Ties
16 Badges
17 Spare batteries for A/C remote
18 Drinking water refill
19 Disposable glasses
Opening should happen before 9:45 AM in the presence of Security & Manager/Assistant Manager
Manager's Daily Check list
Sl No Activity Assigned to
1 Lock opening Checked Yes Prem
2 Attendance Entry Yes Prem
3 Attendance entry checked & mailed Yes Harish
4 Staff presentation & appearance checked Yes Harish
5 Staff sales Drill performed No
6 Discussed Daily, weekly & Monthly sales targets No
7 Lights working condition Checked Yes Ved
8 Lights working condition Checked Yes No
9 A/C working Condition Checked Yes Harish
10 Shop Frontage checked Yes Harish
11 Trading Impressed cash checked Yes Ved
12 Operational Impressed cash checked Yes Ved
13 Cash Change availability Checked Yes Ved
14 Banking cash sent Yes Ved
15 System & software checked Yes Harish
16 EDC machine checked Yes Harish
17 Telephone & line checked Yes Harish
18 Donggle checked Yes Harish
19 Any service bills to be paid No
20 Display bay by bay checked Yes reshu
21 Dusting & floor cleaning Checked Yes sonia
22 Stock processing No
23 Consumables checked & ordered Yes Ved
24 Received stock display started & Checked No
25 Damaged Stock report sent No
26 Internal signage Checked Yes Harish
27 Internal signage request sent No
28 Demo Pieces Checked No
29 Demo pieces request sent No
30 Hand written internal signage requirement checked Yes
31 Leave & roster allotment checked Yes No
32 Product Indent & purchase Yes Harish
33 Special customer request report Yes Harish
34 Lunch rotation allocation Yes Harish
35 Special communication with HO Emails Etc Yes Harish
36 Preparation for evening sales done No
37 Building & equipment maintanence report sent No
38 Terrace Door locking Yes Prem
39 Minimizing lighting & shut off A/Cs Yes Prem
40 Cash counting & hand over Done Yes Ved
41 EDC settlement Done Yes Ved
42 Day closing report sent Yes Harish
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Status
Date:
Executed by Time From Time To Action
Prem 9:35 9:37
Prem 9:50 9:55
Harish 10:55 11:00
Harish 11:00 11:10 Nalini to send targets By Nalini
Ved 9:45 9:55
Harish 9:35
Harish 9:50
Ved 10:00
Ved
Ved
Ved 10:30
Harish 9:45 Consumables list to be done By Nalini
Harish
Harish
Harish 10:00
reshu/ritu 11:00 1:00
sonia 11:30 11:45 To create a format By Nalini
Ved
Harish Leave & roster spread sheet By Sana
Create a format By Nalini
Harish 6:30 6:45
Harish 7:20 7:25
Harish 1:15 3:30
Harish 11:00 7:15
Format to be done
Prem 8:50
Prem
Ved
Ved
Harish 9:10