Entry-Level Administrative Assistant

Profle
Administrative support professional offering versatile office management skills and
proficiency in Microsoft Office programs. Strong planner and problem solver who readily
adapts to change, works independently and exceeds expectations. Able to juggle multiple
priorities and meet tight deadlines without compromising uality.
Education
A!" S"#OO$, Sometown, %& Executive Assistant Certificate, '(()
Relevant Courses:
*roject Management for +xecutive Assistants
MS Office for *rofessional Staff
+lectronic *resentations for !usiness *rofessionals
,eyboarding and -ocument .ormatting
"ommunication Skills for +xecutive Assistants
.inance for the %on/.inancial Manager
*rofessional Office *rocedures
Professional Development:
Microsoft Office Specialist 0MOS1, '((2
Key Skills
Office
Skills:
Office Management
Records Management
Database Administration
Spreadsheets/Reports
Event Management
Calendaring
ront!Des" Reception
E#ecutive Support
$ravel Coordination
Computer
Skills:
MS %ord
MS E#cel
MS Po&erPoint
MS Outloo"
MS Access
MS Pro'ect
MS Publisher
ileMa"er Pro
%indo&s
Experience
A!" S"#OO$, Sometown, %& Assistant / Practicum, '((2 to '(()
#andled multifaceted clerical tasks 0e.g., data entry, filing, records management and
billing1 as the assistant to the registrar and admissions offices. "oordinated travel
arrangements, maintained database and ensured the delivery of premium service to
students. 3uickly became a trusted assistant known for 4can/do5 attitude, flexibility and
high/uality work. (ighlights:
"ommunicated effectively with multiple departments to plan meetings and prepare
welcome packages for new students. +stablished strong relationships to gain support
and effectively achieve results.
#elped coordinate do6ens of recruitment events 0average of 7' large gatherings per
year1 that contributed to consistently high enrollment levels.
+ntrusted to manage office in the supervisor8s absence. *rovided timely, courteous
and knowledgeable response to information reuests9 screened and transferred calls9
and prepared official school correspondence.
"o/developed comprehensive, :(/page training manual that enabled faster ramp/up
for newly hired support staff.
-eveloped innovative *ower*oint presentation used by the Office of Admissions to
market executive support programs to potential students.
+arned excellent marks on performance reviews, with citations for excellence in areas
Robyn Young
15 Applegart St! Someto"n, #$ 55555
%ome: &1'(555(5555 Cell: )1&(555(555*
somename+somedomain!com
including work volume, accuracy and uality9 ability to learn and master new
concepts9 positive work ethic9 and commitment to providing unsurpassed service.