TSI is an Education Affiliate of the University of Texas Professional Development Center Project Management Certificate Program With UPPM Guide INDEPENDENT STUDY & DISTANCE LEARNING
Student Handbook
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TABLE OF CONTENTS
ABOUT US .................................................................................................................3 WELCOME AND COURSE DESCRIPTION ................................................................4 GENERAL TIPS/GETTING STARTED ..............................................................5 PROGRAM INFORMATION AND COURSE GRADE POLICY ................................ 6-8 MENTOR PROGRAM .................................................................................................9 INSTRUCTOR BIOS & CONTACT INFORMATION ............................................... 10 PROGRAM CONTACT INFORMATION .................................................................. 11 PROGRAM EVALUATION FORMS ................................................................... 12-13 REFUNDS AND TRANSFERS .................................................................................. 14 PROGRAM MODULES AND LESSON ASSIGNMENTS ...................................... 15-17 PROJECT MANAGEMENT SOFT SKILLS ............................................................... 18 ADDITIONAL INFO ................................................................................................ 19
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ABOUT US The Professional Development Center (PDC) designs and delivers noncredit certificate programs, seminars, and workshops for people interested in professional improvement or who seek a credential or a career change. Our programs and instructors help individuals and organizations around Texas and around the world improve personal and organizational performance. Since 1919, The University of Texas has provided training and professional development programs for the public through Continuing & Extended Education (CEE). The Professional Development Center was formed in 1999, when CEE's Industrial Education Department and Thompson Conference Center (TCC) programs merged with the UT Quality Center. Over the past five years, more than 10,000 individuals have enrolled in PDC programs. We conduct an average of 300 onsite programs annually in and outside of Texas. Our program participants hail from every region of the United States and from Mexico, Canada, South America, Europe, and Asia. Whether you want to advance in your chosen field, develop a new career, re-charge your batteries, or acquire new skills, PDC has the programs and the people to get you where you want to go. We are pleased that you have chosen us for your professional development needs and are committed to your success. We believe in the value of classroom learning and are confident that together we will make a significant positive impact on your business needs. We encourage you to become familiar with these materials and to use them towards your success!
The Professional Development Center is a cost recovery department within the Division of Continuing and Innovative Education and is not a subsidiary of other schools and colleges in the University.
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Project Management Certificate Program
WELCOME AND COURSE DESCRIPTION
Welcome to the Professional Development Centers Independent Study & Distance Learning Project Management Certificate Program. PDC is a Project Management Institute (PMI) Registered Education Provider (R.E.P.) Our certificate program is led by top quality instructors that are also working professionals and experts in their fields. Over the next three months youll be exposed to the concepts, processes, tools, and techniques of project management. This course is comprised of a mixture of lesson assignments, exercises, learning assessments, process quizzes, small individual projects, mid-term and final. We have recently partnered with True Solutions Inc. (TSI) a globally recognized market leader in Project Management. TSI is also recognized by the Project Management Institute (PMI ) as a Global Registered Education Provider, certifying that the project management products they provide support and follow internationally recognized standards - such as the Guide to the Project Management Body of Knowledge (PMBOK Guide). The program is built on the core PMBOK Guide standards, our curriculum empowers you with the skills necessary to tackle challenging projects. Whether you are currently a project manager or have the desire to become one, the essential tools are available through this curriculum. The course covers the full cycle of project management with an emphasis on the human aspect of leading a project team. The program is designed for the beginner to intermediate practitioner. The mechanics of project management alone are necessary but not sufficient to make you a good project manager. When you complete this course you will have a solid foundation in the mechanics of project management. You will also have a good understanding of the soft skills required to become a good project manager and some experience in applying the tools and techniques presented through a small case study. In addition you will have a widespread of self study materials to help you prepare for the PMP designation.
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UT PDC Independent Study & Distance Learning
Are you interested in a program that enables you to achieve your educational goals without having to give up other aspects of your life? Is it important for you to choose where and when you study? Whether you would like to enhance your professional credentials or simply expand your educational horizons, UT PDC Independent Study & Distance Learning is the right choice for you!
General Tips for Getting Started
To gain the maximum value from your study, we suggest that you use a systematic approach to completing your course. Maintain self-discipline and self-motivation. Success is largely dependent upon commitment to the course. Each of you has a unique way of motivating yourself whatever the method, self-motivation is a crucial component to successful completion of this program. Examine the learning outcomes of the course, and make sure that you understand what you are expected to gain from it. Examine the course outline and determine how you wish to work through the material. Begin your study program by reading thoroughly the material in the first lesson. Review the Must Know Concepts after each section in the UPPM Guide. Self check your understanding of the material by taking the Process Quiz at the end of each module in the UPPM Guide. Carry out the learning activities for your lessons. Make notes about the key issues. Use the learning outcomes and the Must Know Concepts for each section as a guide. Always make a copy of your work for your records and for study. Email your assignment to the Program Coordinator, your assignments will be forwarded to the Instructor in Charge/Mentor. Contact your Mentor/Instructor via the Status Report after completing each Module. Repeat this process for the each lesson and assignment. Lesson Assignments Please submit each Lesson one at a time. We want to make sure you have fully understood each lesson before submitting another lesson. Exams Please refer to the UT PDC Class webpage for Mid-Course and Final Exam recommendations. The University of Texas at Austin Project Management Professional Development Center Page 6 of 19
WELCOME! How To Take a College Independent Study Learning Course Congratulations! By enrolling in this course, you have taken a major step toward achieving your educational goals. We would like to let you know what you need to do before you begin studying and remind you of some our program guidelines.
Program Information Course Objectives At the end of the project management program, graduates will be able to: Understand and be able to use fundamental project management concept such as the project management framework and lifecycle according the PMIs Project Management Body of Knowledge (PMBOK). Understand and be able to use project management tools and techniques to accomplish project goals. Understand and utilize the fundamentals of group dynamics and teambuilding and be able to participate in and/or lead a project team to accomplish project goals by experiencing above in a team environment. Include career building credentials to increase company value. Required Course Material A Guide to The Project Management Body of Knowledge(PMBOK) 4th Edition. Project Management Institute. ISBN: 978-1-933890-51-7 The Ultimate Guide to Practical Project Management: (Some materials Not available in stores) 770 Page Workbook Downloadable Audio Online Video Review Online Exam Simulator Poster - Steps to Practical Project Management 5 Wall Poster Illustrations Prerequisites Students should have a basic familiarity of project management, have taken the 2-day PDC Managing Projects course, and/or have at least 2 years of exposure to project management in a work environment.
Time Limits & Extensions:
You have an enrollment period of 3 months from the date of your enrollment date to complete the course. If you cannot finish the course within the 3 months , you can email a written request for an extension of an additional 1 month , provided we receive your request before your course enrollment expires. Each 1 month extension fee will be $25.00 to be paid at the time of request. Students cannot exceed a maximum of 2 extensions. (One month request at a time please.)
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Lesson Assignments
A large part of the instructional process is conducted through the Lesson Assignments that are located at the end of each lesson in the UPPM Guide and in the Student Hanbook. Students must complete all modules and email a status report and course deliverables at the end of each module. The status report should be emailed to the Program Contact at vphillips@austin.utexas.edu. Due to the intensity of the course, it is recommended that you maintain a steady pace in order to finish within the 3 month period. Course deliverables may include answering short essay questions, a small individual case study or any item requested by the instructor to ensure understanding of the course material. Mid-Term and Final Exams will be administered at an a approved proctor center in your area or at The University of Texas Pickle Research Campus. Please contact the Program Coordinator for further details.
Submitting Lesson Assignments
Please submit each Lesson one at a time. We want to make sure you have fully understood each lesson before submitting another Lesson. When emailing us your assignments, please use the following information in the subject line of your email. PMCP DIST LEARNING (Your Last Name, First Name)
Example PMCP DIST LEARNING Smith, John
Supplemental Materials
Some modules include supplemental slides or materials, please see the class web page for supplemental materials.
Graduation Requirements
Student Formula for Success and Student Enrollment Agreement must be signed. Course fee must be paid in full. The final grade and certificate award will be determined based on the following criteria: 14 End of Lesson Assignments ....................................................................... 700 points Individual Project Plan .................................................................................... 150 points Mid-Term ........................................................................................................ 100 points Final Exam ...................................................................................................... 100 points Total Possible .............................................................................................. 1050 points Required to pass ........................................................................................... 700 points
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Academic Integrity
Students are expected to adhere to the highest standard of personal integrity as unethical behavior harms the student, other students and the program. Students are subject to discipline for violations of the ethical standards (such as cheating, plagiarism, copyright infringement, and misrepresentations). Unauthorized duplication or use of copyrighted works is unlawful and infringes on the copyright of the copyright owner. Copyright infringement by students, faculty, or staff is subject to appropriate disciplinary action by The University of Texas as well as those civil remedies and criminal penalties provided by copyright law.
End of Course Evaluation
Your viewpoint is very important to us and we seriously consider all comments. Please take a few minutes to complete evaluation forms when requested.
Certificate/Transcript
Once certificate requirements are met, a gold University of Texas seal certificate of completion and a course transcript will be awarded when passing the course. Those who do not meet the graduation requirements will not be awarded a certificate and course transcript will reflect student grade. It is the sole discretion of the department head and program coordinator to determine whether a student has satisfactorily completed all the requirements to earn a certificate. Continuing Education Credits
3.5 Continuing Education Credits (CEUs) will be awarded for successful completion of the course. The CEU is the nationally recognized unit of measure used to establish a permanent record of an individuals participation in continuing education courses. Your certificate will include a letter outlining your CEU status for the course. PMP Certification
This course meets the 35 educational hours required for PMIs PMP Certification application. Details on how to complete the application will be included with your certificate and course transcript. The Professional Development Center is an approvd Registered Education Provider, we do not provide the PMP Credential. The credential is obtained through the Project Management Institute. Please visit www.pmi.org for a copy of the credential handbook, certain criteria must be met before completing the application process in order to qualify to take the PMI exam.
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MENTOR PROGRAM The Mentor program within the Project Management Certificate Program is available to all participants in order to successfully help them achieve the skills they need to become a successful project manager. Your assigned Mentor will help guide you throughout the program. The individual based case study will help you gain practical experience in working on a project plan while using the project management skills you learn in the program. In order to make the mentorship experience as successful as possible for both mentor and mentee, we ask that you please follow the mentor program guidelines below: The program is not intended to provide mentees with employment from mentors or their organizations. Mentees should be careful not to directly solicit employment from their mentor unless the mentor has made the suggestion. The mentor program is available to all participants in order to help them with their success in the program. Introduction to a mentors personal contact information is a privilege. Please respect the boundaries within that relationship. Mentees must be honest in their presentation of ideas or issues and be respectful to their mentors at all times. Ask questions on your status report so your mentor understands how they can best support you. The mentor is available as a guide in order to help you throughout the project plan process. Students are expected to adhere to the highest standard of personal integrity as unethical behavior harms the student, other students and the program. Students are subject to discipline for violations of the ethical standards (such as cheating, plagiarism, copyright infringement, and misrepresentations). Unauthorized duplication or use of copyrighted works is unlawful and infringes on the copyright of the copyright owner. Copyright infringement by students, faculty, or staff is subject to appropriate disciplinary action by The University of Texas as well as those civil remedies and criminal penalties provided by copyright law. All participants must complete a final program evaluation and are encouraged to provide feedback on the program and their mentoring relationships. In order to participate in the program, participants are asked to comply with these guidelines throughout the program. Thank You,
Veronica Phillips Professional Development Center The University of Texas at Austin Project Management Professional Development Center Page 10 of 19
INSTRUCTOR CONTACT/BIO
Sandra Goins, PMP Sandy.Goins@dars.state.tx.us
Sandra Goins is a Project Manager at the Texas Department of Assistive and Rehabilitative Services in the Center for Program Coordination. She has also developed the Project Office at the Texas Department of Human Services and worked as a Professional Development Coordinator in the Enterprise IT Project Office of the Texas Health and Human Services Commission.
She is a certified Project Manager Professional (PMP) with the Project Management Institute and a certified Quality Instructor with the Brazos Institute. She was also an examiner for the Greater Austin Quality Council, the Malcolm Baldridge award. Sandra is an instructor and consultant in Project Management as well as Microsoft Project. She has over nine years of experience directing and managing multiple, simultaneous projects for the State of Texas. Sandras desire is to help people learn and understand Project Management methodology. A methodology is of little use without putting into practice. That is where the Professional Development Center at the University of Texas is stepping in to give a repeatable consistent approach to managing projects on time within budget and to quality expectations of the customer.
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PDC PROGRAM CONTACT INFORMATION
Veronica Phillips Program Coordinator Professional Development Center The University of Texas at Austin Direct: 512-471-2926 Main: 512-471-4633 vphillips@austin.utexas.edu
For questions regarding content, quizzes, presentations, textbooks and the overall management of the course including logistics, financial matters, policies and procedures, graduation requirements/certification/CEUs/PDUs, evaluations and feedback, course or instructor concerns, and marketing or customized training opportunities.
Administration Office
Karen Kahle Registrar Professional Development Center The University of Texas at Austin 512-471-4633 1-800-687-7345 kkahle@austin.utexas.edu or Rikk Rodriguez Asst. Registrar Professional Development Center The University of Texas at Austin 512-471-4633 1-800-687-7345 rikkr@austin.utexas.edu
For questions regarding other PDC workshops, your PMCP payment plan, registration issues, address or name changes.
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PROGRAM EVALUATION FORMS Program evaluation forms are used to grade student progress throughout the program. Please use these forms as guidelines when preparing your assignments. These forms may be located on the class web page. Grade Sheet A grade sheet is provided in order to track your grades throughout the program. A minimum of 700 points are required in order to graduate from the program. It is the students responsibility to track your grades and request assistance as needed. Extra credit is available, please see the Program Coordinator for further details and extra credit deadline. Charter Evaluation Form One of the components of the Project Management Plan is the Project Charter, it documents the preliminary project information. Before you begin your project, your team must provide your mentor with a draft of your Project Charter on Session 5. A template of the Project Charter is available in the class web page. Status Report A project status report is a concise summary of the current condition of the project, it is like a snapshot of the project at a point in time. Status reports also help identify risks and issues that have arisen in the current reporting period.
For the purpose of the program, the status report is filled out once you complete each module and submit with your Homework/Lesson Assignments to the Program Coordinator. This is a great communication document between you and your Mentor in regards to your Case Study, Lesson Assignments, and/or ask your Mentor questions that you may have in regards to each Lesson.
Overall, the status report will help us track the status of your individual case study as well as your progress in the program. It will also provide helpful information for program improvements. The status report must be emailed to the program coordinator. The Program Coordinator will forward to the Instructor In Charge/Mentor.
Change Request Form A change request is used to change any aspect of the project. It can pertain to project, product, documents, requirements, or any other aspect of the project. For the purpose of the program, a change may be requested by your mentor. The team is required to respond to the change request and respond to you mentor. Project Plan Grade Sheet The project plan grade sheet will serve as an outline for preparing your project plan. Your mentor will grade your team project plan according to every item listed on the grading sheet.
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Final Course Evaluation The purpose of the final course evaluation is to give the Professional Development Center valuable feedback on the final quality of the course including your experience with each instructor and the program coordinator. Ultimately, this will help us make continous improvements to the program. Please be honest in your evaluation. This evaluation is not used for grading purposes.
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Refunds and Transfers Course withdrawals and refunds are not processed automatically. Notification of cancellation or transfer via mail, e-mail, fax, or phone must be received at least three full business days before the start of the course. Visit the Course Withdrawal page to find a form to mail written notification, or call (512) 471-4633. Please note that any cancellation or transfer will result in an administrative charge. Withdrawals 1. If you wish to withdraw from a course prior to the first day of the class: a. Notification of a withdrawal must be submitted in writing via e-mail, fax, or mail at least three full business days before the start of a workshop, seminar, or certificate program; b. 75 percent of the fee is refunded, excluding any non-refundable fees. 2. If you withdraw from a course on or after the first day of class and apply for a refund: a. If the course has four meetings or less, no refund or tuition credit is issued; b. If the course has five meetings or more, 50 percent of the fee is refunded up until 25 percent of the course time has elapsed, after which no refund or tuition credit is issued. 3. If you fail to withdraw from a course, no refund or tuition credit is given. Refunds are processed in three to four weeks. Requests for refunds made after the last day of class will not be considered. Special written course agreements supersede this policy. Transfers If you wish to transfer from a course prior to the first day of the class: 1. Notification of a transfer must be requested at least three full business days before the start of a workshop, seminar, or certificate program; 2. You may transfer the fee to another scheduled workshop, seminar, or certificate program, with a $65 processing fee for one-day and two-day workshops, and a $150 processing fee for seminars and most certificate programs; 3. A substitute may attend if we receive notification at least 24 hours before the start of the program.
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PROGRAM MODULES & LESSON ASSIGNMENTS
Module 1: Introduction to Project Management Lesson: 1, 2, and 3 Homework: Getting to Know you Exercise - Who are you? Where you work and what you do? Why you signed up for this course? What do you want to be able to do afterwards? (Brief essay, one paragraph) Read PMBOK Chapters 1-3 What is a project? What is Project Management? What are the 5 process groups and 9 Knowledge areas? What is the difference between Matrix and Functional Organization?
Assignment: Must Know Concepts, Process Quiz, Status Report with above Questions (see End of Module Status Report Template)
See Page 18 in the Student Hanbook for more information on Module 2 and 3
Module 2: Personal Dynamics for Team Leadership Lesson: Refer to slides Homework: Take the Social Style assessment and evaluate how you can communicate more effectively with each social style.
Assignment: Review the slides, Submit Status Report with Social Assessment and Evaluation of above. (see End of Module Status Report Template) Module 3: Team Dynamics for Project Management Lesson: Refer to slides Homework: Read PMBOK Appendix G What are the 7 interpersonal skills needed to effectively lead a project. What is the communication formula? Assignment: Review the slides and Appendix G Submit Status Report with the above questions. Module 4: Selecting and Initiating a Project Lesson: 4 Homework: Read PMBOK Chapters 4 How are projects selected? What are the models that help select a project? Select a project and write a charter. What is the purpose of the project? Who will benefit from this project? Who are the stakeholders? What are the major deliverables? What is the schedule for the start and finish of this project? What are the assumptions, constraints and risks? How much will this project cost? Assignment: Must Know Concepts, Process Quiz, Status Report with Charter - Select Project from: Family Vacation, Pizza Fundraiser, Scout Project or Slumber Party use the Project Charter Template to create a charter for your project. (Charter Template) Module 5: Defining Project Scope Lesson: 5 Homework: Read PMBOK Chapters 5 Collecting Requirements from stakeholders is very important. Submit Requirement document, Stakeholder Register and Stakeholder analysis. Assignment: Must Know Concepts, Process Quiz, Status Report with Requirements template, stakeholder register and stakeholder analysis for your project. (See Requirements template, stakeholder register template and stakeholder analysis grid template) The University of Texas at Austin Project Management Professional Development Center Page 16 of 19
Module 6: Defining Project Schedule Lesson: 6 Homework: Read PMBOK Chapters 6 Now that you know all the work and only the work of the project from the requirements and charter create the WBS and sequence the tasks to create a network diagram based on dependences and duration of tasks. The longest path through the project is the critical path. Assignment: Must Know Concepts, Process Quiz, Status Report and submit WBS template and Network diagram and Critical Path for your project. (See WBS template) Module 7: Define Project Budget Lesson: 7 Homework: Read PMBOK Chapters 7 Create a budget based on the WBS and document how estimates were determined. Assignment: Must Know Concepts, Process Quiz, Status Report and submit a budget for your project (Use $30.00 an hour for each staff used). It is now time to prepare for and take the mid-course examination. If you are not going to take your exam at The University of Texas, please notify the Program Coordinator of a proctor center near your. Otherwise, please contact the Program Coordinator to schedule your mid-course exam. About the Mid-Course Exam The mid-course exam will cover lessons 1-7. It is worth 100 points and consists of multiple- choice and essay questions. The exam will be in the same formate as your lesson assignments and process quizzes. For more information please see grading scale in the Student Hanbook. Please note, the below assignments will not be accepted until the mid-course exam has been completed. Module 8: Validate Project Controls Lesson: 8 Homework: Reread PMBOK Chapters 4-8 Baseline Scope, Schedule, Cost and Quality and determine how you will handle changes to the project that could impact your baselines. Create an integrated change control system. Assignment: Must Know Concepts, Process Quiz, Status Report with a flow chart of the integrated change control system you will use on your project. Document what the baselines for Scope (deliverables) Schedule, Cost and Quality. Module 9: Risk Management Lesson: 9 Homework: Read PMBOK Chapters 11 Create a Risk Register, Qualitative Analysis, Quantitative Analysis, Risk Response sheet with strategies and risk owners. Assignment: Must Know Concepts, Process Quiz, Status Report submit the Risk register, qualitative analysis and prioritization chart, quantitative analysis template and Risk Response Register( which includes strategies and risk owners) See Risk Templates The University of Texas at Austin Project Management Professional Development Center Page 17 of 19
Module 10: Finalize Project Plan/Control Project Change Lesson: 10 and 12 Homework: Review PMBOK Chapters 4-7, 11,12 Review Procurement Plan and criteria rating sheet of how you will rate the vendors. Assignment: Must Know Concepts, Process Quiz, Status Report and submit the Change Request evaluation of the change made to your project. Evaluate what the impact to scope, time, cost and quality is for your project. (See Change Request sent to you) Module 11: Perform Project Work Lesson: 11 Homework: Read PMBOK Chapter 9,10,11 Develop a Staffing Plan with ground rules, team building, performance reporting, recognition and rewards. How will you administer contracts? How will you manage stakeholder expectations? Communication is so important create a communication matrix for all stakeholders with specific reports that will be sent when to whom. Design the process for administration of procurement. Assignment: Must Know Concepts, Process Quiz, Status Report submit a Communication matrix and RAM(See Communication Matrix and RAM templates) Module 12: Control Project Performance Lesson: 13 Homework: Read PMBOK Chapters 4-7, 10 Earned Value Exercise to help understand how to use Earned value to control project performance Assignment: Must Know Concepts, Process Quiz, Status Report submit the variance analysis template for your project. Module 13: Closing the Project/Deliver Product Lesson: 14 Homework: Read PMBOK Chapter 4 & 12 How will you close the project and your procurements. Define the process with a flow chart, lessons learned document and close out report. Assignment: Must Know Concepts, Process Quiz, Status Report submit a lessons learned and close out report (use lessons learned and close out report template) It is now time to prepare for and take the final exam. If you are not going to take your exam at The University of Texas, please notify the Program Coordinator of a proctor center near your. Otherwise, please contact the Program Coordinator to schedule your final exam. About the Final Exam The final exam is not cumulative; it will cover lessons 8-14. It is worth 100 points and consists of multiple- choice and essay questions. The exam will be in the same formate as your lesson assignments and process quizzes. For more information please see grading scale in the Student Hanbook.
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PROJECT MANAGEMENT SOFT SKILLS Module 2: Personal Dynamics for Team Leadership Module 3: Team Dynamics for Project Management The soft skill modules are not located in your UPPM workbook, the slides are available for download on the class web page. Most project management training focuses on technical aspects: creating schedules, assigning resources and printing Gantt charts, work breakdown structures, planning, control, etc... However, these skills are not sufficient in themselves to minimise risk and ensure a successful project. One of the major risk areas of any project is people: success can be jeopardised by things such as politics, personal agendas, poor communication or lack of commitment to goals. This certificate program includes modules developed specifically for the needs of project managers who need to complement their professional experience with skills that will facilitate project success. This program will help focus on: Personal Dynamics for Team Leadersip o What makes projects fail/succeed? o Organizational structure considerations o Behavioral/Social Styles o Conflict management Team Dynamics for Project Management o General Management Skills o Leadership Skills o Dealing Effectively with Project Stakeholders o Building a Project Team o Facilitating Project Team Meetings Overall, this program emphasizes on the essential human aspects of leading a project team when using PMBOK concepts and practices. Well provide you with a range of soft skills tools and techniques that project managers can use to reduce the people-related risks and overcome interpersonal hurdles.
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Class Web Page All Program Evlauation Forms, Course Slides, and Sample Templates are located in the class web page for free download. The class web page serves as a great communication piece between UT PDC and its students. Please be sure to visit the web page periodically as updated informaton may be posted. Instructors will post information as needed throughout the semester. Below is the address information to the class web page: http://www.utexas.edu/ce/pdc/class_materials/pmcpdistance/ E-Learning Materials You will receive E-Learning Materials from True Solutions Inc. within 1 week of receiving your course materials. Please watch out for this email, do not empty your junk mail folder before veryifing that it is from True Solutions Inc. You will be provided with a password and username. You will have access to on-line video reviews, downloadable audio, and a PMP Exam Simulator. These materials are supplemental and are not required for the successful completion of the program. You will have access to the E-Learning material for approximately six months upon receiving your materials. Posters You will receive a 4-poster set with your course materials. Poster 1 illustrates each of the 44 defined PMBOK Guide processes and precisely how & when they are intended to be applied. The project life-cycle concept and Knowledge Areas are also illustrated on poster 1. Posters 2, 3, and 4 illustrate the 44 defined PMBOK Guide processes, including inputs, tools & techniques, and outputs. The intended application of each process is defined, along with a condensed explanation of each input, tool/technique, and output. Copyrights Some material is copyrighted by Project Management Institute (PMI). Permission to use copyrighted material has been requested. SOCIAL STYLE SM is a service mark and the Social Style Model TM is a trademark of Cahners TRACOM Group. All material in Section 2.3 is copyrighted by Cahners Tracom Group. Some material is copyrighted by True Solutions Inc. (TSI). Permission to use copyrighted materials has been requested. Please let us know if we can help you! This version of the Project Management Certificate Program is a Pilot Program. We understand that there may be some missing information so please do not hesistate to contact the Program Coordinator or Instructor in Charge for clarification. We are excited that you have decided to help us expand our offerings by joining us on this pilot program!