2.1 STATEMENT OF THE PROBLEM The purpose is to study the inbound and out bound logistics operations in the company. The problem is to analyse the various activities of logistics operations. The study also analyse the various parameters of inbound and outbound logistics operations. The improvements that can be made for inbound and outbound logistics operations of the company were also studied. 2.1 OBJECTIVES OF THE STUDY Primary objectives of the study To study the inbound and outbound logistics operation with special references to company name Secondary objectives of the study 1. To know efficiency and effectiveness of inbound and outbound logistic operations of the company. 2. To analyse the various parameters of inbound and outbound logistics operations. 3. To suggest the improvement that can be made for inbound and outbound logistics operations of the company.
2.2 SCOPE AND LIMITATION Scope of the study The scope of our study is to focus on in inbound and outbound logistics process of company, from the supply chain managements point of view, in reducing overall cost with efficient information exchange. We are considering mapping an ideal inbound and outbound logistic information flow and physical flow for key clients. Limitation of the study 1. Because of limited cost research is conducted with 100 samples only. 2. Findings of the study are on the basis of the information provided by the employees. 3. Hence there is chance for a biased of misleading response from the employees. 2.3 RESEARCH METHODOLOGY Research design The research design is descriptive studies. Descriptive studies are well structured, they tend to be rigid and its approach cannot be changed every now. Type of research The present type of research belongs to the category of Descriptive study. Descriptive study are undertaken when the researcher is interested in knowing the characteristics of certain groups, assessing behaviour, making projections or for determining the relationship between 2 or more variables. Sources of data The research should keep in mind two types of data while collecting data via primary data and secondary data. Primary data Primary data may be described as those data that have been observed and recorded by the researcher for the first time to their knowledge. A questionnaire was prepared and with the help of which the primary data has been collected. Secondary data Secondary data about the current data on internet about outbound and inbound logistics. Sampling plan Sampling plan is a definite plan for obtaining a sample from a given population. It refers to the various techniques for selecting items for the sample. This plan calls for three decisions. Population size The population unit is 235. Sample size 100 respondents were taken for the study. Sampling procedure Non-probability sampling method involves a deliberate selection of particular units of the universe for constituting a sample which request the universe. Non probability sampling is any procedure in which elements will not have the equal opportunities of being included in a sample.
Convenience Sampling When the population elements are selected for inclusion in the sample based on the ease of access is known as the convenience sampling. The research design is descriptive which is concerned with narration of facts and description of various characteristics of particular group of employees. Here the respondents are chosen on the basis of non-probability sampling under which convenience sampling design was used.
Mode of data collection The mode of data collection is survey method. The survey method is more appropriate to the study. Data collection instrument The instrument used for data collection through Questionnaire. A questionnaire is simply a formalized set of questions for eliciting information. Likert-scale question When you want to know respondents' feelings or attitudes about something, consider asking a Likert-scale question. The respondents must indicate how closely their feelings match the question or statement on a rating scale.
Tools used The test is carried out using SPSS tool where the variables that are to be tested for independence is entered and results are identified. The various tests are done by using SPSS are percentage analysis and chi-square.
Chi-square method The chi square test procedure tabulates a variable into categories and computes a chi square statistic. This goodness-of-fit test compares the observed and expected frequencies in each category to test that all categories contain the same proportion of values or test that each category contains a user-specified proportion of values.
The chi-square test for independence examines whether knowing the value of one variable helps to estimate the value of another variable. The chi-square test for homogeneity examines whether two populations have the same proportion of observations with a common characteristic.
Percentage analysis Percentage method refers to a specified kind which is used in making comparison between two or more series of data. Percentages are based on descriptive relationship. It compares the relative items. Since the percentage reduces everything to a common base and thereby allow meaning comparison.
Percentage = Number of respondents x 100 Total no of respondents.