Job Description

Wireless Data Network Specialist (St-Laurent) - SEC01745-14

Description

Position Overview:

This position is to perform network assurance functions related to wireless data/IP network elements.

Responsibilities:
Provide trouble analysis i.e. testing, fault isolation and repair functions using logs, alarms and operational
measurements
Provision, commission, test, maintain and repair data/IP network elements and services
Perform preventative maintenance routines for data/data network elements, power, and environment to ensure
network reliability
Resolve issues or refer to others
Represent operations at meetings regarding impacts, resources and scheduling conflicts
Identify issues, resolve or refer to others
Ensure testing has been completed and issues identified and/or escalated
Work with other teams to implement hardware, software, firmware, product change, upgrades and commissioning
of network elements/services
Work directly with vendors and internal departments to develop procedures and MOPs for new software and
patches
Identify opportunities for improvement to technical processes and procedures
Resolve, recommend solutions and/or refer to others
Initiate discussion and/or respond to queries
Provide trouble details, progress updates and confirm resolutions directly with vendors/internal teams
Complete administrative requirements i.e. time and expense
Qualifications

Required Skills & Abilities:
Professional oral and written communications skills
Self-motivated, works well with minimal supervision
Ability to work effectively in a team environment and collaboratively with other departments
Maintain a high level of performance under pressure in a fast-paced changing environment
Ability to work shifts and be on-call
Required Knowledge:
Knowledge of network technology, architecture, transmission, power and elements
Knowledge of and ability to isolate and resolve troubles
Knowledge of installation, maintenance and/or commissioning of network elements
Excellent knowledge of computers, software applications and job related systems
Knowledge of safe work practices, safety rules and regulations
Required Education & Certification:
CCNA Certification or equivalent
Post secondary education in computer sciences, electronics and/or telecommunications
Who is TELUS?

You are part of a high-performing team of individuals who collectively make TELUS one of the leading telecommunications
companies in Canada. Your passion for demonstrating our values and making a difference for our customers, our
shareholders, our communities and our team helps drive our success.

Thinking of taking your career at TELUS in a different direction? Then apply online today. This just might be the right move
for you.

At TELUS, you create future friendly possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Primary Location: CA-QC-St.Laurent
Schedule: Full-time