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Avaya Vision

Unified Communications
Unified Communications
focusing on and the customer experience
delivers solutions
across any network.
Avaya business collaboration
simplified communications
Avaya
Avaya Avaya
Avaya
connects the
connects the
right time
right time
right time
right time
right people
right people right people
right people
at the
at the
with the
with the
in a collaborative environment
in a collaborative environment
right information
right information
independent of location, device, or network.
independent of location, device, or network.
right information
right information
Our Company
Our Company
With Our Vision
With Our Vision
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 7
8
Functionality
Time
User Focus
Infrastructure Focus
Capability
Expectation
Expectations and Technology Capabilities Evolve over Time
Requires a
Communications Core
Style of Solution
Open Systems Closed Systems
Phase I Phase II Phase III Phase IV
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution
The Current Reality
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution
Interoperability
New Service Deployment Convoluted Topologies
Rich B2B Communications
9
Access
Legacy TDM IP Telephony Communications Core
Evolving towards Communications Core
Access
Access
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 10
Analog / ISDN
H.323 / Unistim
SIP
SIP
Connection Management
Application
Connection Management
Application
Connection Management
Application Application
Every Communication Service of the Enterprise is Deliverable to Any User
To Any Location with High Quality and Cost Effective Delivery
Any Service to Any User on Any Device, Anywhere
Through Any Device and With Any Media
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 11
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 12
Migrating Your Enterprise to A Communications Core
Media Server
Centralize
Service
Provider
Access
Provide
Centralized
Services
Migrate
Users away
From PBX
Share Media
Resources
Enterprise
System
Management
Simplify PBX Networking,
Centralize Dialplan
Deploy New
Applications &
Presence
Integrate to Business
Processes
Expose Basic Services
Embracing the Cloud: Delivering Universal
Collaboration
Today
2012
CEBP CEBP
Federated Federated
Context Context
Small Business Small Business
Social Media Social Media
Video Video
VDI VDI
Conferencing Conferencing
Collaboration Collaboration
Customer Customer
Service Service
Cloud Ready Applications
Optimized for Hybrid
Manage Collaboration with Avaya Flare
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 15
The Flare Experience
provides true universal
collaboration across any
modality, efficient
management of contacts,
and simply access to
contextual information
during any given session
ADVD Tablets Mobile Devices SIP Phones Laptops, PCs
Enabling Orchestrated Communication Workflows
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 16
Review
Conference
Find
Consult
Notify
Avaya ACE brings
adaptors for the
communications core
and tool kits for building
CEBP and application
integration
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution
Avaya The Power of We enables
Avaya
Avaya The Power of We
The Power of We
2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 18
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