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Student Profile
This programme is designed for people
who wish to develop an understanding of
principles and practice of Counselling in
relation to a range of counselling
situations. No prior knowledge is
required.
Objectives
The objectives of the course are to:
describe the role of a counsellor and
what counsellors do
List common types of counselling
Understand the skills and attributes
required to conduct counselling
Demonstrate an understanding of the
principles of negotiation
Describe the key aspects of
successful mediation
Understand the role of counselling in
crisis mediation
List sources of help and advice in a
range of counselling situations
Identify a model approach for a
range of counselling scenarios and
client situations
Develop an understanding of the
ethics and confidentiality required of
counsellors
Study Method
The course is designed for study by
distance learning at work or at home.
Students receive course manual,
assignments and studyguide plus tutor
support by mail and email. You can start
at any time and plan your studies over a
period of up to one year from the time of
enrolment.
Assessment
Each element is followed by a written
assignment, which is submitted and then
marked by your tutor. There is no
external examination required.
Course Accreditation
At the end of this course successful
learners will be awarded a certificate
of achievement by NCFE. This course
has been accredited under NCFE IIQ
Licence by Kendal Publishing Limited
which has been approved as an NCFE
Investing in Quality (IIQ) centre to give
formal recognition to our courses. We
have designed our training courses
specifically to meet the needs of
learners who prefer to study from
home. The course measurable learning
outcomes have been benchmarked at
Level 3 (using Ofquals Qualification
and Credit Framework (QCF) level
descriptors) to allow you to consider
the depth of study, difficulty, and level
of achievement involved.
Course Duration
Students may register at any time and
have a full year to complete their
studies. The course will take around 90
hours of study to complete.
Pack/Course Contents
Your study pack is dispatched in full at
the time of enrolment and provides all
you need to complete your studies:
Studyguide
Comprehensive study notes for
each element of the course
Self-assessment activities
Assignments
Tutor support
Assignment marking & feedback
Certification
Price and Payment Methods
Please refer to current price list
Level 3
COUNSELLING
Study House 01539 724622 info@study-house.com
COURSE CONTENT
STAGE A
The course is divided up into 16 elements, as
follows:
1 The Basics of Counselling
What is counselling
Who is a Counsellor
When is a Counsellor not ready
Who needs counselling
Ten Steps to Counselling
2 Types of Counselling
When a Counsellor is needed
Types of counselling offered
Addiction
Anxiety
Depression
Divorce
Eating Disorders
PMS
Sexual health
Stress
3 New wave Counselling
On-line Counselling
Telephone Counselling
Telephone / Internet counselling
SMS text counselling
Video counselling
The Future
4 Traditional Counselling Styles
Types of Traditional Counselling
What Counselling
Individual Therapy
Couples Therapy
Family therapy
Group Therapy
Who goes to Counselling
5 Listening Skills
Listening
Stages of listening
Obstacles of Listening
Emphatic Listening
Listeners in Control
Traps for Listeners
6: Negotiation
Negotiation
The Establishment Group
The Community group
Negotiation in General
The Joint Problem-Solving Approach
Definition of the Problem
Guidelines
Insist on Using Objective Criteria
Invent Options for Mutual Gain
Separate the People from the Problem
Suggestions
Breaking the Rules
Alternatives
Best Alternative to Negotiated
Agreement
7 Mediation
What is Mediation
When is Mediation called for
Responsibilities
Preliminaries
The Introductory Phase
Problem Definitions
Reaching a settlement
Caucus Meetings
The Second session
Teamwork
The Agreement
Attributes of a Good Mediator
8 Crisis Mediation
Other Considerations
Power imbalance
The Power of skill and Knowledge
The Balance of Power
Analysis and Responses
General Counselling Client
Information Form
Study House 01539 724622 info@study-house.com
STAGE B
9-16 Practical Counselling for Common Situations
Ethics and confidentiality
Problem centred approaches to counselling:
Grief and Bereavement
Couples & Relationships
Stress Problems
Depression
Eating Disorders
Alcohol Problems
Children
Substance Abuse
Choosing a style and method to match a situation
Identifying client needs and expectations
Establishing a contract
Exit strategies
Ongoing counselling and support
General Counselling Client Information Form
Publications
Addresses
Useful Contacts
Glossary of Health Terms
IMPORTANT NOTE
At present no formal qualifications are required to practice counselling in the UK.
However, prospective students are advised that membership of an appropriate
professional body is highly desirable (and essential for obtaining professional
indemnity insurance). Membership will generally require a programme of training, plus
practical experience gained under supervision, often with a voluntary counselling
organisation.