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AMA (1935) AMA (1985) AMA (2004) AMA (2007) marketing is the performance of business activities that direct the flow of goods and services from producers to consumers.
AMA (1935) AMA (1985) AMA (2004) AMA (2007) marketing is the performance of business activities that direct the flow of goods and services from producers to consumers.
AMA (1935) AMA (1985) AMA (2004) AMA (2007) marketing is the performance of business activities that direct the flow of goods and services from producers to consumers.
Table #: American Marketing Association Definitions over time
AMA (1935) AMA (1985) AMA (2004) AMA (2007)
marketing is the performance of business activities that direct the flow of goods and services from producers to consumers marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives marketing is an organizational function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders marketing is the activity, set of institutions and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large an organizational function
the performance of
the activity, business activities that the process of planning and executing a set of processes for set of institutions, and processes for Conception creating, creating,
pricing promotion communicating, and
communicating,
direct the flow of
distribution of Delivering
delivering, and
to create exchanges exchanging
goods and services
ideas, goods, and services value to customers offerings that have value for
for managing customer relationships
from producers
that satisfy organisational objectives and in ways that benefit the organization
to consumers
that satisfy individual objectives customers,
and its stakeholders clients,
partners, and
society at large.
Table : America versus UK AMA (2004), CIM (2005) and AMA (2007) AMA (2004) Chartered Institute of Marketing (2005) AMA (2007) marketing is an organizational function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders marketing is the management process identifying, anticipating and satisfying customer requirements profitably marketing is the activity, set of institutions and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large an organizational function the activity, a set of processes for management process responsible for set of institutions, and processes for identifying anticipating creating, and satisfying creating,
communicating, and
communicating,
Delivering
delivering, and
exchanging
value to customers customer requirements offerings that have value for