Task Management

Copyright 2014, Oracle and/or its affiliates. All rights reserved.
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Copyright 2014, Oracle and/or its affiliates. All rights reserved. 2
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Doc ID 740966.1
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Task Management with Oracle Warehouse Management
(Doc ID 1674394.1)
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Oracle Advisor Webcast
Task Management with Oracle Warehouse
Management

Nitesh Arora
Director, Product Management
Agenda
Objectives
Product Features
Key Takeaways
Objectives
Why Task Management?
Business Drivers

Labor costs are a major portion of
operating expenses

Managers need an intelligent system to
automatically allocate and dispatch work
to warehouse resources
Objectives
Why Task Management?
Benefits

Automate work assignment and execution:
Task Management (3 Ps)
Permission Is the operator permitted to
do a specific task?
Proximity Is it efficient for the operator
to do a task based on current location?
Priority - How important is this task?

Task Interleaving Combining tasks for
operators to increase productivity and
reduce "deadheading"
Agenda
Objectives
Product Features
Key Takeaways
Product Features
Terminology
Task Work unit tied to any operation in the
warehouse (outbound, inbound, moves etc.)
System Task Type Category of tasks generated
by the system (pick, putaway, MO Transfer, MO
Issue, Replenishment, Cycle Count)
User Task Type User defined tasks mapped to
one of the system task type
Resource People and machine assigned to a
work unit
Dispatching Execution and exception handling
of tasks based on user requests
Interleaving Combine different types of tasks
for increased productivity

Product Features
Task Management
Capabilities

Rules engine for task assignment
Dispatch engine for execution & exceptions
Dispatch tasks to qualified users
Minimize travel distance
Optimize task sequencing (task priority, locator
pick sequence, locator x-y coordinates and
current location)
Minimize deadheading (empty load trips)
Split tasks based on equipment capacity
Merge tasks based on the pick methodology
Product Features
Outbound Process Flow
Match operator skills and equipment capabilities to tasks
Dont send a pallet jack to pick from 3
rd
level rack position
Automatically dispatch pick tasks To Mobile RF Devices
Real-time task and inventory updates
Use warehouse control board to monitor, analyze, and manually assign tasks
Support for multiple picking methodologies
Perform Task Sequencing and Interleaving
Perform inventory moves, cycle counts etc. in between picking
Split
Containerize
Sort
Pick Wave(s) Task Queue
Create & Allocate
Tasks
Mobile RF
Pick Release
Setups
Define Resources People
Setups
Define Resources People
Setups
Define Equipment Item
Setups
Define Resources Machine/Equipment
Setups
Define Resources Machine/Equipment
Setups
Define Department
Setups
Assign Resources to Department
Setups
Assign User Task Types/Standard Operations for Department
Setups
Assign Resources to User Task Types
Rough Cut Labor Planning
Setups
Generate Serial Number for Equipment Resource
Product Features
Using Equipment & Devices
Benefits

Equipment serial numbers can be generated
using concurrent program Serial number
generation or miscellaneous receipt.
Operator logs on to a unique serial number
Only the tasks with user task types requiring
the equipment are visible to the user
Serial number barcodes can be used for quick
sign-on and switching between task types
Multiple MHE sign-on with task dispatching,
ensuring users always have tasks from each
device
WMS Control Board
Using Equipment & Devices
Setups
Define Task Type Assignment Rule
Product Features
Exception Management
Transaction Reasons

Setup transaction reasons to manage
exceptions while performing tasks
Types (context) of transaction reasons:
Pick partial, Pick over, Pick none,
Curtail pick, Change source location,
LPN exception, Change UOM, Fix
previous LPN
Attach seeded or custom workflows to
transaction reasons for additional exception
handling (cycle count, n-step putaway etc.)
Setups
Define Transaction Reasons for Exceptions
Setups
Define Transaction Reasons for Exceptions
Setups
Available workflow options with Transaction Reasons
Setups
Available Reason Types
Setups
Available Reason Context
Product Features
Warehouse Control Board
Monitor & Manage Tasks

The Warehouse Control Board can be used to
monitor, plan, control, and execute various
warehouse operations, including the following:
Query tasks
Plan tasks
Release tasks to the warehouse
Assign, reassign, and prioritize tasks
Perform manual scheduling
Cancel cross-dock tasks
Automate task updates using saved
actions
WMS Control Board
WMS Control Board
WMS Control Board
WMS Control Board
WMS Control Board
WMS Control Board
Pending status means these
tasks are available to any
authorized user.
Some tasks in the EACH
area have been cartonized
Pending status means all
these tasks are available to
any authorized user
By using the Manage
feature, we can specifically
assign work to a particular
user

Some tasks in the EACH area
have been cartonized
Pending status means all these
tasks are available to any
authorized user
By using the Manage feature, we
can specifically assign work to a
particular user

WMS Control Board
Select the two (2) replenishment
tasks to Manage

WMS Control Board
Queue the two (2) replenishment
tasks to Mr. Ivan Hilovsky at a
Priority of 20 and overriding any
Equipment restrictions.
Save Action: Save this action for
later to automate using concurrent
program Control Board - Manage
Tasks
Execute Now: Execute the update
in real-time
WMS Control Board
These replenishments are now
queued to Ivan Hilovsky
WMS Control Board
Task Statuses include:
Unreleased: material for task is allocated, but task is not yet
available to users
Pending: task is available for any authorized user to perform
Queued: task has been manually assigned to a user
Dispatched: task is part of a group of tasks but has not yet
been presented to user
Active: user is working on this task
Loaded: material is loaded but not yet dropped
Completed: task is done
WMS Control Board
Completed tasks can also be
queried to see who, when,
what, and how long it took a
task to be done
WMS Control Board
View Additional Data/Columns
Timestamps at multiple points are recorded
Dispatched when the task is assigned to a user
Loaded when a user completed the Pick Load
Drop Off when the user completed the Pick Drop
WMS Control Board
WMS Control Board
Monitor Task Exceptions
Product Features
Task Management & Endeca Extensions
Labor Utilization & Track Fulfillment

Endeca extensions provide you analytical
visibility into resources and operations in the
warehouse
Track Fulfillment provides resources working
on outbound operations as well as task
exceptions
Labor Utilization provides 360
0
visibility across
all task based operations and resources
Endeca Extensions
Resource Utilization KPIs and Tag-Clouds
Endeca Extensions
View Resource Utilization and Exceptions
Endeca Extensions
Seamless Navigation with Warehouse Control Board
Product Features
Labor Management using Task Types
Productivity and Resource Planning

Setup labor standards for user task types
Measure labor productivity
Efficient resource planning based on expected
work and defined labor standards
Define Task Information for Labor Standard
Define Expected Time for Labor Standard
Enter Engineering Labor Standards
Enter Engineering Labor Standards
Define Task Information for Labor Standard
Define Expected Time for Labor Standard
Product Features
Task Management
Extensibility

WMS_TASK_MGMT_PUB API for managing
tasks:
Query Query_task()
Modify modify_task ()
Split split_task ()
Delete delete_tasks()
Task splitting by equipment capacity and item
attributes:
Item Maximum fill capacity, weight &
volume
Sub/Loc Pick UOM
Agenda
Objectives
Product Features
Key Takeaways
Key Takeaways
Oracle Warehouse Management provides a comprehensive
task management and task dispatching engine with following
capabilities :
Segregation of duties by operator skills
Interleave tasks for efficient work management
Minimize dead-heading
Automate task assignment
Automate prioritization and re-prioritization
Measure labor productivity and perform resource planning by task
types
Analytical capabilities using Endeca extensions
Extensible framework using APIs

Questions & Answers
Top Articles and Community Links
Communities
Logistics Community
https://community.oracle.com/community/support
/oracle_e-business_suite/logistics

Follow-up Community Thread
Communities -> Logistics -> Logistics Featured
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